Kai Tulum
From
US$ 92
/noite
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From
US$ 92
/noite
Sobre este alojamento
As propostas de lazer e entretenimento à sua disposição incluem uma piscina exterior e aluguer de bicicletas. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.
Comodidades
As propostas de lazer e entretenimento à sua disposição incluem uma piscina exterior e aluguer de bicicletas. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.
Comodidades para negócios
As principais comodidades incluem assistência multilingue, armazenamento de bagagem e um cofre na receção. O hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa.
Restaurante
Para recarregar baterias, venha até ao restaurante dKai Tulum, ou dê um salto até snack-bar/pastelaria. Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 07:00 e as 10:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 11 quartos com ar condicionado e um minibar. As camas têm edredões de penas e lençóis de algodão egípcio, para um sono pleno de conforto. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Em Tulum (Zona Hotelera), Kai Tulum ficará a alguns passos de Playa Paraiso e a 2 minuto(s) de carro de Ruínas Maias de Tulum. Este hotel de praia está a 4,3 km (2,7 mi) de Playa de Tulum e a 9,2 km (5,7 mi) de Reserva de la Biósfera Sian-Ka'an.
O que há nas proximidades
Parque Jaguar(0.1 milhas)
Playa Paraiso(0.1 milhas)
Playa de Aceso Libre Las Palmas(0.4 milhas)
Ruínas Maias de Tulum(0.9 milhas)
Playa Ruinas(0.9 milhas)
Templo dos Afrescos(1 milhas)
Templo do Deus Descendente(1.1 milhas)
Casa do Cenote(1.1 milhas)
Torre de Tulum(1.3 milhas)
Mirante do Jaguar Tulum(1.4 milhas)
Parque Nacional de Tulum(1.4 milhas)
Entrada do Parque Jaguar(1.4 milhas)
Área de Proteção de Flora e Fauna Jaguar(1.9 milhas)
Museu Regional da Costa Oriental(2.1 milhas)
SFER IK(2.4 milhas)
Aeroporto Internacional de Tulum (TQO)(28.8 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(76.1 milhas)
Localização
Carretera a Tulum - Boca Paila Km 0.5, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Parque Jaguar (0.1 milhas)
Playa Paraiso (0.1 milhas)
Playa de Aceso Libre Las Palmas (0.4 milhas)
Ruínas Maias de Tulum (0.9 milhas)
Playa Ruinas (0.9 milhas)
Templo dos Afrescos (1 milhas)
Opções de quartos
5
Suite Premium, 2 camas de casal, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 4
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Suite, 1 cama king-size, vista parcial para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
527 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Suite Premium, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
549 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite Premium, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
11
Suite, 1 cama king-size, junto ao mar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
560 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
19
Suite Garden View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
549 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Suite, 2 camas de casal, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal
Dormidas 4
538 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Kai Tulum
8.5
Muito Bom
Com base em 296 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Kai Tulum, os viajantes elogiam os bangalôs serenos à beira-mar, a equipe atenciosa e a localização pitoresca perto das ruínas, enquanto os pontos negativos recorrentes incluem as verificações e taxas de entrada no parque nacional, as ofertas mais caras no local, a velocidade/seleção da refeição variável e eventuais falhas na manutenção ou na limpeza.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Kai Tulum, os viajantes elogiam os bangalôs serenos à beira-mar, a equipe atenciosa e a localização pitoresca perto das ruínas, enquanto os pontos negativos recorrentes incluem as verificações e taxas de entrada no parque nacional, as ofertas mais caras no local, a velocidade/seleção da refeição variável e eventuais falhas na manutenção ou na limpeza.
Os hóspedes apreciam os bangalôs estilosos e confortáveis – muitos com decks e chuveiros internos/externos –, embora alguns relatem Wi-Fi fraco e a ausência de telefone ou TV no quarto. O ambiente do parque é tranquilo, mas o transporte pode ser caro e barcos turísticos ou algas marinhas às vezes afetam a praia. No geral, espere uma estadia tranquila e focada na natureza em um ambiente pitoresco e com acesso controlado, em vez de um centro de vida noturna ou comodidades abrangentes.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações são centradas na praia, com espreguiçadeiras amplas e uma pequena piscina; o quiosque de ioga/massagem recebe muitos elogios. As bicicletas estão disponíveis para aluguel, embora vários hóspedes tenham achado os preços altos em comparação com as opções próximas.
Avaliações dos hóspedes relacionadas
8
Atusa
15 de abr. de 2023
·
A estadia foi de 4 noites
The staff was amazing. They reached out before our arrival to setup transportation and see if we need anything :) great recommendations while we were there. The location was great. So close to beach, nice room, always finding beach chairs, can go on walks on the beach which is public in Tulum. You can walk to the Tulum ruins. You can rent bikes from the hotel to go on a bike ride. I just wished I could make coffee in the room since I like it hot and earlier than 8am when they bring it to your deck. We had a fabulous time. Small hotel, no extra fees like some big resorts, great service, walkable to other restaurants on the beach. They also cleaned the washed up plants coming from the sea every morning, to my surprise some hotels didn't! but they did it every morning though the beach is public :)
The staff was amazing. They reached out before our arrival to setup transportation and see if we need anything :) great recommendations while we were there. The location was great. So close to beach, nice room, always finding beach chairs, can go on walks on the beach which is public in Tulum. You can walk to the Tulum ruins. You can rent bikes from the hotel to go on a bike ride. I just wished I could make coffee in the room since I like it hot and earlier than 8am when they bring it to your deck. We had a fabulous time. Small hotel, no extra fees like some big resorts, great service, walkable to other restaurants on the beach. They also cleaned the washed up plants coming from the sea every morning, to my surprise some hotels didn't! but they did it every morning though the beach is public :)
6
Manuel
14 de out. de 2023
·
A estadia foi de 2 noites
They charged us just to enter the hotel. No lights in walk paths. The hotel even rents you the bike when they should be free. No close transportation
They charged us just to enter the hotel. No lights in walk paths. The hotel even rents you the bike when they should be free. No close transportation
10
Nichol
31 de dez. de 2024
·
A estadia foi de 3 noites
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
8
Sheila
3 de set. de 2025
·
A estadia foi de 3 noites
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
8
Eric
14 de mai. de 2023
·
A estadia foi de 4 noites
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
8
Ben
28 de dez. de 2021
·
A estadia foi de 4 noites
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
8
MARINE
24 de jan. de 2025
·
A estadia foi de 3 noites
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
10
Karen
13 de abr. de 2025
·
A estadia foi de 3 noites
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
10
Kelly
16 de dez. de 2023
·
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
10
Samuel
13 de ago. de 2025
·
A estadia foi de 3 noites
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza geral e a arrumação diária recebem muitos elogios, mas alguns hóspedes relataram acúmulo de poeira e, em um caso, pragas.
Avaliações dos hóspedes relacionadas
10
Hector
7 de jul. de 2024
·
A estadia foi de 3 noites
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
8
Kenneth
12 de nov. de 2025
·
A estadia foi de 2 noites
The beach is super nice and room is nicely decorated and clean
The beach is super nice and room is nicely decorated and clean
10
YURIDIA
9 de jun. de 2024
·
A estadia foi de 6 noites
Nice and clean looking place to stay.
Nice and clean looking place to stay.
8
Anna
25 de fev. de 2024
·
A estadia foi de 7 noites
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
Lovely little property with easy beach access (2 mins or less from all rooms). Safe, clean, quiet and friendly staff (Freddy and his colleagues took care of us). Would recommend for those wanting to unwind.
10
Frederik
18 de ago. de 2024
·
A estadia foi de 2 noites
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
8
Sonata
18 de mai. de 2025
·
A estadia foi de 4 noites
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
10
Afia
24 de jun. de 2024
·
A estadia foi de 5 noites
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
2
RAFAEL SANCHEZ
12 de jun. de 2023
·
A estadia foi de 1 noite
era nuestro aniversaraio y la calle para entrar al kai tulum esta cerrada por militares, hay que entrar por las ruinas de tulum! pero JAMAS NOS AVISARON tardarmos 2 horas en entrar dando vueltas, y relizamos mas de 10 llamadas y mensajes de whastapp y correos y jamas nos contestaron del hotel, llegamos y nos dieron una habiracion sucia y con cucahjaras ( dos para ser exactos) la verdad pesima experiencia viajo muchisimo y nunca me habia pasado esto
era nuestro aniversaraio y la calle para entrar al kai tulum esta cerrada por militares, hay que entrar por las ruinas de tulum! pero JAMAS NOS AVISARON tardarmos 2 horas en entrar dando vueltas, y relizamos mas de 10 llamadas y mensajes de whastapp y correos y jamas nos contestaron del hotel, llegamos y nos dieron una habiracion sucia y con cucahjaras ( dos para ser exactos) la verdad pesima experiencia viajo muchisimo y nunca me habia pasado esto
8
MARINE
24 de jan. de 2025
·
A estadia foi de 3 noites
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
Bien dans l’ensemble! Très belle plage privée.. mais beaucoup de vagues à notre passage (3 jours en janvier 2025). Concernant l’hôtel, il se trouve dans une zone protégée donc il y a un barrage avec des frais à payer au gouvernement 1 seule fois. Les chambres sont bien, bon design détente de bord de mer, mais pas assez propre selon moi. Certains endroits étaient poussiéreux et mal entretenus.. Toutefois très pratique notre chambre disposait d’ une douche extérieure et une intérieure pour ne rien salir en revenant de la plage (attention pas identique pour l’ensemble des chambres) Pour info: pas de lit bébé, et lit assez haut donc vous devez innover en solution ou prévoir un lit parapluie si bébé tourne la nuit. Sinon mettre un matelas par terre est aussi une option. Attention aux insectes. La piscine est trop petite par contre. Les masseuses sont top et très souriantes merci à elles encore! Le restaurant très bien. Bémol: la vue sur mer des cabanons n’est pas totale, car il y a le cabanon des masseuses et le restaurant devant qui bloquent la vue. Dans l’ensemble bon séjour, le personnel est très sympas, le sable et la plage privée un régal. Toutefois, ce n’est pas un hôtel extraordinaire ou coup de cœur pour nous avec deux bébés (pas de sièges bébé au resto, pas de lit bébé, piscine non adaptée aux enfants…). Nous garderons de bons souvenirs de cet endroit. Merci
6
GUSTAVO
2 de fev. de 2025
·
A estadia foi de 2 noites
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
We have a nice stay at Kai Hotel. Good place to stay, but we have lots o Dust allergy. After frist night we woke-up and I don’t know why we have many allergy. Another night and same lots of allergy. We decided to look where is coming this allergy and BIG Surprise on top of closest lotsssss of Dust. OMG we don’t know when it was the last time that place was clean. Very bad the hotel is nice but now we taking pilules for allergy. Look the photos that we made.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Bangalôs de estilo praiano são confortáveis e estilosos, muitos com decks e chuveiros internos/externos a poucos passos da areia, embora algumas vistas sejam parcialmente obstruídas. Vários mencionam Wi-Fi fraco e a falta de telefone ou TV no quarto.
Avaliações dos hóspedes relacionadas
8
Kenneth
12 de nov. de 2025
·
A estadia foi de 2 noites
The beach is super nice and room is nicely decorated and clean
The beach is super nice and room is nicely decorated and clean
10
Zebang
22 de mai. de 2024
·
A estadia foi de 1 noite
The room is good
The room is good
10
Frederik
18 de ago. de 2024
·
A estadia foi de 2 noites
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
Great place in Tulum and great value for the money. Super clean and nice design, comfortable with air conditioners in the rooms👌
10
Guillermo
30 de mai. de 2023
·
A estadia foi de 3 noites
Loved the single units. Was a nice change from the big chain hotels where you get just a room. This hotel felt like we had our own place on the beach. The staff was very friendly and helpful. They have Taxis right there to take you anywhere. Would strongly recommend staying here.
Loved the single units. Was a nice change from the big chain hotels where you get just a room. This hotel felt like we had our own place on the beach. The staff was very friendly and helpful. They have Taxis right there to take you anywhere. Would strongly recommend staying here.
10
Julie
16 de out. de 2023
·
A estadia foi de 3 noites
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
6
Deepinder
19 de mar. de 2024
·
A estadia foi de 3 noites
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
10
Nichol
31 de dez. de 2024
·
A estadia foi de 3 noites
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
Two things stand out: 1, Romana, the yoga instructor and sound healer, is amazing. I took Yin/Tibetan sound bowls, slow flow, and abs/glutes and each session was amazing. She gives you all of herself, and her physical and spiritual approach is amazing. You do not come across people with her special energetic qualities often. On top of this, the yoga and massage hut is intimate, beautiful and magic. The other thing I loved was the rooms - comfy beds, great little decks, indoor and outdoor showers. I loved the feeling of the rooms. The food is very good too though the music can be a bit counter to the peaceful vibe. - it is nice that this resort and Ikal are right next to each other, to compliment each other.
8
Claudio
3 de abr. de 2023
·
A estadia foi de 1 noite
Stayed at the Kai Tulum for 4 nights/3 days. The hotel property is really gorgeous: the bungalows are all set behind the hotel restaurant and beachfront. The rooms/bungalows are really lovely:very calming colors (some may find dull or boring) though perhaps some may find the spacing between bungalows a bit close. The bungalow I had was very comfortable: spacious deck with outdoor shower, very comfortable bed, nice very clean bathroom and shower area. The whole area was very relaxing and chill: we managed to visit hotels in the main hotel zone towards the south and the vibe at the Kai was so much more chill and relaxed. The hotel staff was very helpful and kind, though there were some minor service hiccups that were unfortunate (issues with the included breakfast, timing of the morning coffee/tea sevice) but nothing major. Overall a lovely stay, I would definitely stay again!
Stayed at the Kai Tulum for 4 nights/3 days. The hotel property is really gorgeous: the bungalows are all set behind the hotel restaurant and beachfront. The rooms/bungalows are really lovely:very calming colors (some may find dull or boring) though perhaps some may find the spacing between bungalows a bit close. The bungalow I had was very comfortable: spacious deck with outdoor shower, very comfortable bed, nice very clean bathroom and shower area. The whole area was very relaxing and chill: we managed to visit hotels in the main hotel zone towards the south and the vibe at the Kai was so much more chill and relaxed. The hotel staff was very helpful and kind, though there were some minor service hiccups that were unfortunate (issues with the included breakfast, timing of the morning coffee/tea sevice) but nothing major. Overall a lovely stay, I would definitely stay again!
8
Ben
28 de dez. de 2021
·
A estadia foi de 4 noites
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
10
Shariane
14 de out. de 2025
·
A estadia foi de 1 noite
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente descrita como atenciosa, prestativa e solícita. No entanto, a comunicação e a capacidade de resposta podem ser inconsistentes, e o serviço de restaurante ou café da manhã pode ser lento, com alguns relatos de pressão para dar gorjetas ou problemas de coordenação de táxis.
Avaliações dos hóspedes relacionadas
8
Aishwarya Rao
1 de jun. de 2023
·
A estadia foi de 4 noites
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
10
Alejandro
6 de fev. de 2025
·
A estadia foi de 2 noites
El hortel es increíble esta a pie de playa, muy lindo lugar, las habitaciones muy cómodas. El restaurante la comida deliciosa, el personal muy servicial y amable. Recomiendo este lugar.
El hortel es increíble esta a pie de playa, muy lindo lugar, las habitaciones muy cómodas. El restaurante la comida deliciosa, el personal muy servicial y amable. Recomiendo este lugar.
10
Julie
16 de out. de 2023
·
A estadia foi de 3 noites
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
My stay here was perfection!! We had basically our own bungalow on the beach with our own patio area. The staff left coffee at our door daily and were very accommodating. Security was tight upon entering so we felt very safe. Can’t beat the price for a 10 second walk to the ocean. We’d definitely come back!
6
Deepinder
19 de mar. de 2024
·
A estadia foi de 3 noites
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
The resort is quiet, clean and a great place to relax. We really loved the hotel but it fell short in service and amenities. PROS: -Very clean -Quiet and relaxing atmosphere -Tasty food and drinks -Decorated room for wifes birthday CONS: -At check in the front desk walked us to our suite, when we got there, someones empty drink cups were left on our patio set, to my surprise staff member just left them there, nobody collected them until the next day. -Very poor wifi. -First 24 hours our hot water did not work -Front desk is supposed to be open until 11pm but good luck finding someone to help you after 9pm. -Restaurant closes at 10:00pm but stops serving at 9:30pm even though the hotel claims they serve until 10:00pm. -No phone or tv in the room -Since there is no phone to call the front desk, they ask you to use whatsapp to communicate with the hotel, sometimes we did not receive a response for as long as 10 hours. -Restaurant service slow -Hotel offers complimentary coffee delivered to room in morning at requested time. Consistently delivered at wrong time by over 40 mins. -One night we were heading out to dinner and discovered their maintenance person who was varnishing the fence in the parking lot had dripped varnish all over our rental vehicle. When I brought it to his attention, no apology was offered, he just handed me wet rag to clean it. I am lucky I got there while it was wet. -Our patio daybed is covered in palm tree debris every morning, nobody cleans it.
10
Nathan
26 de jun. de 2023
·
A estadia foi de 3 noites
My wife and I had a wonderful time at Kai Tulum! I'd like to give a big shout out to Andy at the restaurant for being so friendly, attentive, and just all around helpful. Besides excellent service in the restaurant, Andy gave us good advice for local activities. As for the rest of the stay, our room was so comfortable and so close to the shore! The hotel was beautiful whether seen from the shore, the garden, or the cabin. I loved the beach club and would return in a heartbeat! I couldn't believe it when I went swimming and looked up the shore to see the ruins. What an amazing view! The restaurant was excellent and always delicious. Abram and Jeff were also great at the restaurant.
My wife and I had a wonderful time at Kai Tulum! I'd like to give a big shout out to Andy at the restaurant for being so friendly, attentive, and just all around helpful. Besides excellent service in the restaurant, Andy gave us good advice for local activities. As for the rest of the stay, our room was so comfortable and so close to the shore! The hotel was beautiful whether seen from the shore, the garden, or the cabin. I loved the beach club and would return in a heartbeat! I couldn't believe it when I went swimming and looked up the shore to see the ruins. What an amazing view! The restaurant was excellent and always delicious. Abram and Jeff were also great at the restaurant.
8
Eduardo
19 de dez. de 2024
·
A estadia foi de 7 noites
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
Staff was great, but I wish we got more information about Tulum of what to do and where to go. Other than that everything was great
10
Jennie
18 de mar. de 2025
·
A estadia foi de 3 noites
Denise y en general todo el personal muy amables y atentos! Gran lugar para relajarse, cómodo y seguro!!! Altamente recomendado:)
Denise y en general todo el personal muy amables y atentos! Gran lugar para relajarse, cómodo y seguro!!! Altamente recomendado:)
10
GIORGIO
5 de ago. de 2024
·
A estadia foi de 4 noites
The team was very helpful.
The team was very helpful.
10
Katie
3 de mai. de 2024
·
A estadia foi de 5 noites
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
The staff was friendly and welcoming! They made the stay enjoyable! Every morning Rigo or Andres took care of us at breakfast and made us smile and provided excellent service! We always saw people cleaning and our rooms were ammaculate and cleaned every day. We loved our resort and definitely want to return! (Also the drinks were amazing - get the hibiscus drink on the beach!)
4
Line
11 de abr. de 2023
·
A estadia foi de 3 noites
I would not recommend this hotel. We had 3 nights here and paid a good amount for it. The room was very nice and clean but that was just about it. - On our first night we ordered room service and the waiter was "begging" for tips (although it said in the information folder that the amount of tips (and even giving tips) were optional). He said that if we did not give him tips his Manager would ask him to pay-out that minimum amount from his own pocket. Not sure whether this is true - but it was just an uncomfortable position to be in. Especially taking into account that we were paying almost 300 USD per night. - When we checked out the hotel receptionist said everything was fine and we asked if he could order a taxi. When the taxi arrived we asked for the price (we were going 8 min. down the road) and the driver stated an extremely high price. We asked the hotel to find another taxi but you could clearly sense that he was supporting the driver - and said this was the price (although we had been taking taxis for far less the previous days). - When we then insisted to wait for another taxi, the hotel receptionist started claiming that we had used from the minibar (although we already checked out where he said everything was fine). Since we had not touched the minibar, I told him this and after a longer discussion he gave up. - The restaurant was not nice and in general the staff seemed a bit like they did not bother to help.
I would not recommend this hotel. We had 3 nights here and paid a good amount for it. The room was very nice and clean but that was just about it. - On our first night we ordered room service and the waiter was "begging" for tips (although it said in the information folder that the amount of tips (and even giving tips) were optional). He said that if we did not give him tips his Manager would ask him to pay-out that minimum amount from his own pocket. Not sure whether this is true - but it was just an uncomfortable position to be in. Especially taking into account that we were paying almost 300 USD per night. - When we checked out the hotel receptionist said everything was fine and we asked if he could order a taxi. When the taxi arrived we asked for the price (we were going 8 min. down the road) and the driver stated an extremely high price. We asked the hotel to find another taxi but you could clearly sense that he was supporting the driver - and said this was the price (although we had been taking taxis for far less the previous days). - When we then insisted to wait for another taxi, the hotel receptionist started claiming that we had used from the minibar (although we already checked out where he said everything was fine). Since we had not touched the minibar, I told him this and after a longer discussion he gave up. - The restaurant was not nice and in general the staff seemed a bit like they did not bother to help.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Ambiente cênico e tranquilo em uma bela praia dentro do Parque Nacional de Tulum e a uma curta distância a pé das ruínas. Espere acesso controlado com postos de controle e taxas, transporte mais caro, fechamentos ocasionais de estradas e barcos turísticos que podem afetar a natação ou as vistas.
Avaliações dos hóspedes relacionadas
8
Stacy K
25 de ago. de 2024
·
A estadia foi de 7 noites
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
Staying within the national park was neat, but you could not bring even a water bottle to the resort. Federal police check your car and trunk every time you travel from town to the resort. The property is beautiful and well kept but the tourist boats are everywhere on the beach in front of the hotel.
10
Hector
7 de jul. de 2024
·
A estadia foi de 3 noites
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
El hotel está muy bonito y limpio. Muy cerca de las Ruinas de tulum. Los precios de la comida y bebidas está un poco elevados comparados con otros destinos turísticos pero igual que todo Tulúm. El único pero en mi opinión es la playa. Tenía algo de sargazo y unas lanchas estacionadas en la playa que dañaban la hermosa vista al mar que tiene el hotel. Se los recomiendo. Volvería a hospedarme ahí. Lo que más disfrutamos fue andar en bicicleta en toda la zona arqueológica. Nota: El hotel está en retirado de la zona hotelera donde están los restaurantes y beach clubs famosos. Esperen gastar $600 pesos de ida a los restaurantes y $700/$800 para regresar a tu hotel.
10
Carina
30 de nov. de 2024
·
A estadia foi de 4 noites
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
Beautiful and chill environment with lovely light and breeze cabins for a perfect getaway. Situated in the national park away from the overcrowded tourist spots further down.
10
Anne
6 de ago. de 2024
·
A estadia foi de 7 noites
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
Overall we had a great stay except paying everyday per head at the entrance of the resort even your a guest. The boats coming in and out scared me getting hit while swimming on the beach and the smell of the gas also bothers me
4
Joseph
19 de fev. de 2024
·
A estadia foi de 7 noites
This property is in a national park, and you are required to pay entry fee plus subject to inspection from national guards. Very uncomfortable. Plus we didn’t get our free bottle of wine
This property is in a national park, and you are required to pay entry fee plus subject to inspection from national guards. Very uncomfortable. Plus we didn’t get our free bottle of wine
6
David
12 de nov. de 2024
·
A estadia foi de 1 noite
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
The government started a new program to limit plastic- cans etc.. so on the road to the hotel everyone was stopped by the military and car screened. Massive backups- also we had water bottles and beer for our trip removed from our car.
10
Brian
8 de nov. de 2024
·
A estadia foi de 1 noite
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
What a gem! The location is great and if you like the eco-friendly bohemian vibe, you'll love this place. Plus the property is literally on yhe beach. Can't beat this deal. Would definitely stay again!
8
Eric
14 de mai. de 2023
·
A estadia foi de 4 noites
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
I stayed at Kai Tulum for a brief 4 day stay and overall the stay was good. The hotel is terrible with communication, i had a few questions i had before we travelled to Mexico and their whatsapp account were never replied to my questions, their hotel phone never answered any of my calls, i finally received an email on the morning of my flight which was not very convenient. The road leading to the hotel was closed due to construction and a back winding dirt road had to be used, It was inconvenient. The check-in was simple, the hotel provided free parking for guests. The ocean view was partially blocked by the restaurant but regardless it was a phenomenal view every morning. It actually did an accurate job of representing the room and the beach distance from the room. It was ocean view and a wonderful beach style cabin/room. The bed faced the view and the shower was very nice. The grounds are nice and very tropical feel wherever you are on the hotel grounds. The pool area is small but the hotel only has about 16 rooms. The beach has plenty of seating with a great view. The restaurant was over-priced in my opinion and better meals were had at different locations. The restaurant does have a clean modern look but there was no attempts to have live music or any type of bar area to make it inviting. The beach sand everywhere got a little old because it was very dusty and got everywhere but that isn't the hotels fault. The hotel needed to do a better clean up the sargasso seaweed
10
John
12 de abr. de 2025
·
A estadia foi de 3 noites
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.
10
Roy
18 de mai. de 2024
·
A estadia foi de 3 noites
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
The location is beautiful!!! The room is also great, perfect get away for a relaxing time. The food and drink were all delicious. The staff was king and helpful, and attentive. The ruins are a short walk, and you are surrounded by nature, no stores no cars, just NATURE!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos hóspedes apreciaram a comida e as bebidas, mas o menu é pequeno e os preços são mais altos do que em outros lugares próximos. O café da manhã e o serviço de restaurante podem ser lentos, e alguns itens estiveram indisponíveis em determinados momentos.
Avaliações dos hóspedes relacionadas
8
Gustavo
12 de jan. de 2023
·
A estadia foi de 3 noites
Muy bonito hotel. Aunque el servicio de alimentos es muy lento.
Muy bonito hotel. Aunque el servicio de alimentos es muy lento.
8
Aishwarya Rao
1 de jun. de 2023
·
A estadia foi de 4 noites
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
The communication regarding the entrance to the property was bad. I was not informed until I messaged the hotel. Every time we needed to enter the hotel, there was security which bothered us to buy tickets. The hotel couldn't arrange anything for us when we complained. Other than that, the stay was nice and peaceful. The restaurant at the hotel had very few options. The hotel is located far away from all local restaurants, so it was inconvenient given how the exit and entrance was. There was also some construction work happening which was noisy
8
Sonata
18 de mai. de 2025
·
A estadia foi de 4 noites
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.
10
Afia
24 de jun. de 2024
·
A estadia foi de 5 noites
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
The property is right on the beach and in close proximity to a handful of other hotels. My room was extremely clean and housekeeping came everyday. The restaurant had a very good, but small menu. All staff were kind and helpful. The property itself was the perfect calm, quiet getaway.
8
Sheila
3 de set. de 2025
·
A estadia foi de 3 noites
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.
8
Claire
29 de set. de 2024
·
A estadia foi de 3 noites
Beautiful location and accommodation but the breakfast service let it down.
Beautiful location and accommodation but the breakfast service let it down.
8
Ben
28 de dez. de 2021
·
A estadia foi de 4 noites
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
The cabins are clean and spacious, and nicely appointed. The chilled out vibe of the cabins contrasts a little with the beach club atmosphere of the restaurant and bar. Food good but not outstanding. Our cabin was at the rear of the property and basically had unusable wi-fi. Beach loungers had good availability and well spaced out, with different options for seeking shade Staff available via whatsapp rather than front desk; worked very well
10
Amy
13 de mar. de 2023
·
A estadia foi de 6 noites
Kai Tulum was absolutely gorgeous. The staff was super friendly and helpful. My room was perfect for my daughter and I. I liked that we had bathrobes but would have been better if they were softer and more plush. We only had dinner there one night as there weren't that many options. The plate of pasta that we had was delicious but small. I highly recommend Kai Tulum!
Kai Tulum was absolutely gorgeous. The staff was super friendly and helpful. My room was perfect for my daughter and I. I liked that we had bathrobes but would have been better if they were softer and more plush. We only had dinner there one night as there weren't that many options. The plate of pasta that we had was delicious but small. I highly recommend Kai Tulum!
10
Karen
13 de abr. de 2025
·
A estadia foi de 3 noites
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.
10
Kelly
16 de dez. de 2023
·
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
Kai is stunning! This is a this is a great hotel, if you would like a peaceful place to rest and reflect, swim and enjoy the Playa Paraiso. This is not the right hotel if you want to go to different bars and restaurants every night. You can take a cab into town, but it is not that close and not worth it in my opinion. We enjoyed our stay at Kai so much, especially the beautiful room. Their bungalows are as beautiful as the pictures show. The restaurant is slightly overpriced as far as food, but their two for one margaritas can’t be beat. The massage therapist at Kai is excellent, and will give you a great price if you can pay in pesos. Having pesos would have been the only improvement on my stay as I found it a little tricky at times to use a card. Kai is next-door to IKAL Hotel and IKAL’s restaurant is so good and very affordable. Our room was quiet and safe, and we felt so well cared for. They have filtered water in every room so you don’t have to worry about finding bottled water, which can be a big stress at times in Mexico. I would come back here in instant! What a beautiful place.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Keith
12 de mai. de 2026
·
A estadia foi de 1 noite
Absolutely serene, peaceful little cabin… Such a wonderful experience.
Absolutely serene, peaceful little cabin… Such a wonderful experience.
2
Juan
7 de mai. de 2026
·
A estadia foi de 5 noites
La playa contaminada de algas un olor repugnante nos estafaron con las fotos! Nadie se disculpó y nadie nos ofreció nada a cambio! Una estafa en toda regla
La playa contaminada de algas un olor repugnante nos estafaron con las fotos! Nadie se disculpó y nadie nos ofreció nada a cambio! Una estafa en toda regla
10
Manuel
22 de abr. de 2026
·
A estadia foi de 1 noite
Muy buen hotel, excelente ubicación
Muy buen hotel, excelente ubicación
2
Jamine
7 de jan. de 2026
·
A estadia foi de 1 noite
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
Rude morning waiter at breakfast. He said there was no menu and told us there was omelettes only and no price. When we were shocked to find out the total, he demanded a 15-20 percent tip. The rooms were nice but not as expected. We booked a partial ocean view and had no view at all of the ocean
2
Chirag
17 de dez. de 2025
·
A estadia foi de 1 noite
No 24 hour shuttle as advertised. Instead get charged double the going rate for airport transfers. No front of staff available after 5pm which is extremely unhelpful and only person on site after this time cannot understand English nor speak it.
No 24 hour shuttle as advertised. Instead get charged double the going rate for airport transfers. No front of staff available after 5pm which is extremely unhelpful and only person on site after this time cannot understand English nor speak it.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:30
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-27: 88.62651815597533USD
- 2026-09-28: 83.79379778606415USD
- 2026-09-29: 86.21538767120362USD
- 2026-09-30: 86.88422509471893USD
- 2026-10-01: 88.01908305461883USD
- 2026-10-02: 94.19059799160003USD
- 2026-10-03: 92.22137500236511USD
- 2026-10-04: 92.22137500236511USD
- 2026-10-05: 91.20971228679657USD
- 2026-10-06: 89.82633723815918USD
- 2026-10-07: 89.64224311168671USD
- 2026-10-08: 90.36184985698699USD
- 2026-10-09: 94.25280755378724USD
- 2026-10-10: 92.22137500236511USD
- 2026-10-11: 94.05304602676391USD
- 2026-10-12: 88.01908305461883USD
- 2026-10-13: 88.01908305461883USD
- 2026-10-14: 92.01225643501282USD
- 2026-10-15: NO DATA
- 2026-10-16: 92.22137500236511USD
- 2026-10-17: 94.69096528919219USD
- 2026-10-18: 94.25280755378724USD
- 2026-10-19: 88.01908305461883USD
- 2026-10-20: 90.51854990249633USD
- 2026-10-21: 104.78840964420318USD
- 2026-10-22: 240.57619045829773USD
- 2026-10-23: 96.39379038906097USD
- 2026-10-24: 93.085373552742USD
- 2026-10-25: 92.22137500236511USD
- 2026-10-26: 90.57590734451294USD
- 2026-10-27: 90.38909637794494USD
- 2026-10-28: 102.42041876094818USD
- 2026-10-29: 90.84621123401642USD
- 2026-10-30: 94.99911398002624USD
- 2026-10-31: 92.22137500236511USD
- 2026-11-01: 142.12652463695525USD
- 2026-11-02: 124.94785791297912USD
- 2026-11-03: 125.06297207702636USD
- 2026-11-04: NO DATA
- 2026-11-05: 147.382117261734USD
- 2026-11-06: 135.54878568569183USD
- 2026-11-07: 382.37185952362057USD
- 2026-11-08: 142.277547962265USD
- 2026-11-09: 136.5723920816803USD
- 2026-11-10: 129.94825852878571USD
- 2026-11-11: 131.74965371212005USD
- 2026-11-12: 132.72045966625214USD
- 2026-11-13: 139.15299957241058USD
- 2026-11-14: 148.08550976646424USD
- 2026-11-15: 135.54878568569183USD
- 2026-11-16: 131.44731194149017USD
- 2026-11-17: 131.5662713456726USD
- 2026-11-18: 121.93744284713745USD
- 2026-11-19: 131.47998346263884USD
- 2026-11-20: 142.277547962265USD
- 2026-11-21: 151.94370046211242USD
- 2026-11-22: 140.09784364562987USD
- 2026-11-23: 128.31541159137726USD
- 2026-11-24: 128.76642440723418USD
- 2026-11-25: 131.14255713077546USD
- 2026-11-26: 128.86930845085143USD
- 2026-11-27: 142.91893922481538USD
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 24 horas antes da chegada através dos dados que constam da confirmação da reserva. A receção está aberta diariamente das 9:00 às 20:00. A receção conta com funcionários apenas durante um certo horário.A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Os clientes não estão autorizados a trazer quaisquer produtos que contenham PET ou PETE (politereftalato de etileno) para o alojamento. Alguns exemplos incluem garrafas de refrigerantes e de água, algumas garrafas de sumo e de bebidas alcoólicas e embalagens de plástico para alimentos. Este alojamento está localizado no parque de jaguares e os hóspedes têm de pagar uma taxa de entrada diária no parque. A taxa de entrada no parque para os hóspedes que residam no México é de 255 MXN por pessoa, por dia. A taxa adicional obrigatória indicada inclui a taxa de entrada no parque para os hóspedes não residentes. As taxas deverão ser pagas à entrada do parque. Os hóspedes receberão pulseiras mediante pagamento. Os clientes têm de usar as pulseiras durante a estadia.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 11 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Tarifa de pequeno-almoço preparado no momento: de 10 MXN a 30 MXN por adulto e de 10 MXN a 30 MXN por criança (valores aproximados)
- Taxa de transporte de/para o aeroporto: 2900 MXN por veículo (só ida, ocupação máxima de 4) pessoas
- Cama desdobrável: 425.0 MXN por noite
- Taxa de utilização das instalações: 3.5 MXN por alojamento, por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Serviços
Babysitting/Serviço para crianças
Serviços de limpeza
Cofre
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
Concierge Services
Atividades
Piscina
Jardim
Praia (na proximidade)
Mergulho
Windsurf
Pesca
Canoagem
Piscina interior
Música ao vivo
Bicycle Tour Information
Pool (Indoor)
Mobiliário de exterior
Terraço
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Massagem
Spa/Health club
Bar junto à piscina
Almoços embalados
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito