Turquoise Tulum Hotel
35 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
35 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Turquoise Tulum Hotel , los precios por noche son de 35 US$ de media en el mes más barato (septiembre) y de 93 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 93 US$ |
| febrero | 68 US$ |
| marzo | 66 US$ |
| abril | 54 US$ |
| mayo | 38 US$ |
| junio | 48 US$ |
| julio | 42 US$ |
| agosto | 42 US$ |
| septiembre | 35 US$ |
| octubre | 47 US$ |
| noviembre | 45 US$ |
| diciembre | 90 US$ |
E
F
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A
M
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sept · 35 US$
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N
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Más caro: enero (aprox. 93 US$)
Más barato: septiembre (aprox. 35 US$)
Acerca de esta propiedad
Te sentirás como nuevo gracias a los masajes. Tienes además una terraza donde sentarte a contemplar el paisaje. Otros servicios de este bed and breakfast incluyen conexión a Internet wifi gratis, servicios de conserjería y una sala de estar...
Servicios
Te sentirás como nuevo gracias a los masajes. Tienes además una terraza donde sentarte a contemplar el paisaje. Otros servicios de este bed and breakfast incluyen conexión a Internet wifi gratis, servicios de conserjería y una sala de estar compartida.
Servicios empresariales
Tendrás atención multilingüe, consigna de equipaje y una caja fuerte en recepción a tu disposición.
Comida
Turquoise Tulum Hotel sirve deliciosas comidas en Gordo Colibri. Se ofrece un desayuno continental gratuito todos los días de 08:30 a 11:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 6 habitaciones con aire acondicionado y minibar. Las habitaciones disponen de patio. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y secadores de pelo.
Ubicación
Si decides alojarte en Turquoise Tulum Hotel , te encontrarás en una fantástica zona de Tulum (Área de La Veleta) y estarás a menos de 15 minutos en coche de Ruinas mayas de Tulum y Playa de Tulum. Además, este bed and breakfast se encuentra a 7,4 km de Playa Paraíso y a 19,6 km de Parque Xel-Há.
Qué hay cerca
Centro de salud y bienestar Holistika Art Walk(0.5 millas)
Hospital de Tulum(0.9 millas)
Parque Dos Aguas(1.1 millas)
Centro comercial Hunab Lifestyle Center(2 millas)
Parque del Jaguar(2 millas)
Cenote Cristal(2.4 millas)
Cenote Esqueleto(2.5 millas)
Cenote Calavera(2.6 millas)
Cenote Escondido(2.9 millas)
Acceso al Parque Jaguar(3.3 millas)
Mirador Jaguar Tulum(3.3 millas)
Torre de Tulum(3.5 millas)
Casa del Cenote(3.6 millas)
Templo del dios del viento(3.6 millas)
Templo de los Frescos(3.6 millas)
Aeropuerto Internacional de Tulum (TQO)(24.3 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(75.3 millas)
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
Ubicación
Zona 9, Lote #13, Manzana 724 La Veleta, Área de La Veleta, Tulum, Tulum, Estado de Quintana Roo, México
Centro de salud y bienestar Holistika Art Walk (0.5 millas)
Hospital de Tulum (0.9 millas)
Parque Dos Aguas (1.1 millas)
Centro comercial Hunab Lifestyle Center (2 millas)
Parque del Jaguar (2 millas)
Cenote Cristal (2.4 millas)
Opciones de habitación
12
Casona
Detalles de la oferta
4× Camas Dobles Extragrandes
y 2 Sofás Cama
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
12
Habitacion Doble Con Balcon
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
495 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
7
Standard Queen
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
215 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
10
Master Suite Con Alberca Privada
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
258 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
7
Habitacion King Con Alberca Privada
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPiscina privadaPatio
19
Habitación King Con Balconyón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
4
Deluxe Room
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
775 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
3
Loft Con Terraza Y Alberca
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
9
Villa Privada
Detalles de la oferta
2 Camas Dobles Extragrandes
y 1 Sofá Cama
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
10
Suite Con Cocina Y Terraza
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)MinibarPatio
Reseñas de los huéspedes
8.1
Muy bueno
Basado en 624 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas más recientes, el Hotel Turquoise Tulum destaca por su personal amable y servicial, sus habitaciones con estilo (algunas con piscinas privadas) y su cómoda ubicación en La Veleta, cerca de restaurantes y bares, lo que lo convierte en una base atractiva para explorar Tulum.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas más recientes, el Hotel Turquoise Tulum destaca por su personal amable y servicial, sus habitaciones con estilo (algunas con piscinas privadas) y su cómoda ubicación en La Veleta, cerca de restaurantes y bares, lo que lo convierte en una base atractiva para explorar Tulum.
Sin embargo, varios huéspedes informan sobre música alta proveniente del bar de enfrente hasta tarde, además de problemas ocasionales de mantenimiento o de servicios, como aire acondicionado débil, problemas con el agua caliente y respuestas lentas a las solicitudes. Las habitaciones y las áreas comunes están generalmente limpias, y varias piscinas son muy apreciadas, mientras que el desayuno sencillo varía de adecuado a decepcionante según las expectativas. Espere una estancia con estilo y buena relación calidad-precio en una zona animada; se recomienda que las personas con sueño ligero soliciten una habitación más tranquila.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas son lo más destacado, y algunas habitaciones incluyen piscinas privadas para mayor relajación. Hay bicicletas disponibles para alquilar, aunque se ha señalado que necesitan mantenimiento.
Reseñas de huéspedes relacionadas
10
Ricardo
26 ago 2025
·
Se alojó 2 noches
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
10
George
6 may 2023
·
Se alojó 4 noches
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
8
Ryosuke
5 feb 2026
·
Se alojó 4 noches
Friendly staff Well equipped kitchen
Friendly staff Well equipped kitchen
10
Sonia
19 oct 2024
·
Se alojó 1 noche
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
10
Claudia Patricia
8 ene 2024
·
Se alojó 1 noche
El lugar es agradable, la habitación es linda y cómoda, el baño amplio con una pequeña pileta donde puedes estar tranquilamente y relajarte, las albercas comunes con agua templada/fría agradable, buena ubicación y muchas opciones de pequeños restaurantes/cafés sobre la calle principal, sin duda volvería a hospedarme en el lugar.
El lugar es agradable, la habitación es linda y cómoda, el baño amplio con una pequeña pileta donde puedes estar tranquilamente y relajarte, las albercas comunes con agua templada/fría agradable, buena ubicación y muchas opciones de pequeños restaurantes/cafés sobre la calle principal, sin duda volvería a hospedarme en el lugar.
8
Erwin
20 oct 2023
·
Se alojó 5 noches
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Wolo Noemie
19 nov 2024
·
Se alojó 1 noche
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
Inge-Lise
3 ene 2025
·
Se alojó 3 noches
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
8
Jorge
15 nov 2023
·
Se alojó 1 noche
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
10
Estefany
22 ago 2024
·
Se alojó 1 noche
Me quedé una noche porque tuve problemas en el aeropuerto de Tulum. Era fácil para reservar una noche usando Expedia. Me encantó las piscinas y el AC que tenían en los cuartos. Habían muchos restaurantes y tiendas al rededor.
Me quedé una noche porque tuve problemas en el aeropuerto de Tulum. Era fácil para reservar una noche usando Expedia. Me encantó las piscinas y el AC que tenían en los cuartos. Habían muchos restaurantes y tiendas al rededor.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las áreas comunes están generalmente limpias, y varios huéspedes elogian los espacios impecables. Algunos informan de problemas como ropa de cama manchada o falta de limpieza.
Reseñas de huéspedes relacionadas
6
Jean-Marie
29 ene 2026
·
Se alojó 7 noches
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
10
Honey
21 mar 2025
·
Se alojó 3 noches
Very clean Very friendly Great place to stay
Very clean Very friendly Great place to stay
6
Alysson
16 ene 2023
·
Se alojó 4 noches
Nada surpreendente. O hotel tem tudo para ser ótimo mas minha experiencia não foi 100%. Até hoje estou esperando retorno sobre o uso do cofre, simplesmente fui ignorado, esperando retorno sobre locação de quadriciclo até hoje, disponibilidade de bikes, em nenhum dia foi realizado limpeza do quarto, nenhum dos 5 dias. Localização no centro gastronomico com muitos restaurantes. Pelo que pude notar, o hotel esta faltando gerenciamento, meio que fica por conta dos colaboradores. Há um elogio, as meninas da cozinha no café da manhã, sempre disponiveis e simpáticas. A da recepção, só Jesus, se arrasta. Mas no geral foi tranquilo.
Nada surpreendente. O hotel tem tudo para ser ótimo mas minha experiencia não foi 100%. Até hoje estou esperando retorno sobre o uso do cofre, simplesmente fui ignorado, esperando retorno sobre locação de quadriciclo até hoje, disponibilidade de bikes, em nenhum dia foi realizado limpeza do quarto, nenhum dos 5 dias. Localização no centro gastronomico com muitos restaurantes. Pelo que pude notar, o hotel esta faltando gerenciamento, meio que fica por conta dos colaboradores. Há um elogio, as meninas da cozinha no café da manhã, sempre disponiveis e simpáticas. A da recepção, só Jesus, se arrasta. Mas no geral foi tranquilo.
6
Kristy
13 ene 2025
·
Se alojó 2 noches
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
ADRIANA
20 ago 2023
·
Se alojó 1 noche
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
10
Daniela
6 jul 2023
·
Se alojó 2 noches
The staying was excellent , friendly staff , clean rooms . Great location .
The staying was excellent , friendly staff , clean rooms . Great location .
8
shahin
11 ene 2026
·
Se alojó 2 noches
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
10
Wolo Noemie
19 nov 2024
·
Se alojó 1 noche
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
ANDRES
1 nov 2024
·
Se alojó 3 noches
El hotel está precioso ! Muy limpio y muy amables todos ! Excelentes en el servicio ! Vamos a regresar
El hotel está precioso ! Muy limpio y muy amables todos ! Excelentes en el servicio ! Vamos a regresar
10
Karina
3 ene 2024
·
Se alojó 4 noches
The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street.
The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones, con estilo y espaciosas (algunas con piscinas privadas), reciben elogios por su diseño y comodidad. Los inconvenientes recurrentes incluyen el ruido nocturno proveniente de un bar cercano y problemas ocasionales de mantenimiento con el aire acondicionado o el agua caliente, además de algunos comentarios sobre habitaciones oscuras.
Reseñas de huéspedes relacionadas
6
Jean-Marie
29 ene 2026
·
Se alojó 7 noches
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
Personnel super gentil, hotel moderne, mais chambre sombre et tres humide.
10
Ashley
13 ene 2024
·
Se alojó 2 noches
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
Ricardo
26 ago 2025
·
Se alojó 2 noches
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
Mi estancia fue increíble, tuve la fortuna de quedarme en la parte que acaban de abrir, la parte nueva con una alberca que le pegaba el sol toda la tarde! En mi cuarto tenía una alberca privada que fue muy relajante durante mi estadía. Me atendió Diego y es muy amable, fui a un tour de buceo y tenía que salir temprano y me ayudó con el desayuno antes de las horas.:. De verdad que es una gran recomendación en tulum, está muy cerca de todo caminando y con mucha vida la Veleta!
4
Kiarash
5 ene 2025
·
Se alojó 2 noches
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
10
George
6 may 2023
·
Se alojó 4 noches
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
6
Kristy
13 ene 2025
·
Se alojó 2 noches
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
Sonia
19 oct 2024
·
Se alojó 1 noche
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
The photos don’t do it justice. Rooms I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane. The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough. I felt like I was in a luxury jungle suit without the creatures/bugs. All the rooms have floor to sealing windows and doors that just add to that touch of elegance. There is a fridge in the room too. Bathroom The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures). Staff Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them. Location MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around. A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop. If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
8
Erwin
20 oct 2023
·
Se alojó 5 noches
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
6
Web Development
21 ene 2023
·
There was no hot water the whole stay after being told there would be water on the last day due to a water heater replacement. The AC was also right above the bed which dripped onto us the whole night and the wooden bed frame which is only a disaster for mold! The breakfast was also very minimal but ok. The only issue was that a cat jumped on me as I was eating the only day that we chose to dine there. Best part was the location. The street has lots of great local restaurants
There was no hot water the whole stay after being told there would be water on the last day due to a water heater replacement. The AC was also right above the bed which dripped onto us the whole night and the wooden bed frame which is only a disaster for mold! The breakfast was also very minimal but ok. The only issue was that a cat jumped on me as I was eating the only day that we chose to dine there. Best part was the location. The street has lots of great local restaurants
10
Inge-Lise
3 ene 2025
·
Se alojó 3 noches
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
Vi havde et fuldstændigt vidunderligt ophold på Turquoise Tulum Hotel. Vi blev taget godt imod af Diego, der sørgede for, at vi blev opgraderet til et endnu bedre værelse end det, vi oprindeligt havde booket. Selve hotellet er fantastisk smukt indrettet og hyggeligt. Der er tre forskellige poolområder, og det føles derfor som om, at du har hele hotellet for dig selv. Vores værelse var helt nyt, kæmpe stort og med privat pool. Vi glæder os til at komme tilbage snart.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente descrito como amable y servicial, con apoyo útil de la recepción. Sin embargo, algunos huéspedes experimentaron respuestas lentas o problemas de acceso fuera de horario, y algunas solicitudes de servicio requirieron varios seguimientos.
Reseñas de huéspedes relacionadas
4
Kiarash
5 ene 2025
·
Se alojó 2 noches
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
10
22 ene 2024
·
Se alojó 4 noches
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
10
Damien Shon
3 ene 2025
·
Se alojó 5 noches
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
10
Lisa
24 dic 2023
·
Se alojó 2 noches
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
2
Ana
16 dic 2023
·
Se alojó 1 noche
No me recibieron hablé antes para avisar que llegaría tarde a realizar mi check in, me dijeron que no había problema y cuando llegue al a lugar nadie me abrió y estuve marque y marque quiero mi reembolso
No me recibieron hablé antes para avisar que llegaría tarde a realizar mi check in, me dijeron que no había problema y cuando llegue al a lugar nadie me abrió y estuve marque y marque quiero mi reembolso
6
Kristy
13 ene 2025
·
Se alojó 2 noches
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
10
Sofie
3 ene 2025
·
Se alojó 2 noches
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
10
Ruben
7 ene 2026
·
Se alojó 3 noches
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
10
michael
14 dic 2023
·
Se alojó 5 noches
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
10
Nicole
7 ene 2025
·
Se alojó 3 noches
Miguel and the staff were very friendly and accommodating.
Miguel and the staff were very friendly and accommodating.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Cómoda ubicación en La Veleta, cerca de restaurantes, bares, tiendas y locales de yoga/fiestas, con fácil acceso a la ciudad y la playa en bicicleta. La animada calle conlleva ruido nocturno, y el clima lluvioso puede hacer que las carreteras cercanas sean difíciles.
Reseñas de huéspedes relacionadas
10
Ashley
13 ene 2024
·
Se alojó 2 noches
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
George
6 may 2023
·
Se alojó 4 noches
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
10
Damien Shon
3 ene 2025
·
Se alojó 5 noches
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
10
ADRIANA
20 ago 2023
·
Se alojó 1 noche
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
8
shahin
11 ene 2026
·
Se alojó 2 noches
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
10
Ruben
7 ene 2026
·
Se alojó 3 noches
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
8
Erwin
20 oct 2023
·
Se alojó 5 noches
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Roberto
17 dic 2024
·
Se alojó 2 noches
Bien para descansar, pero las calles son un reto con lluvia
Bien para descansar, pero las calles son un reto con lluvia
10
Wolo Noemie
19 nov 2024
·
Se alojó 1 noche
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
10
ambika
26 dic 2024
·
Se alojó 2 noches
Good location
Good location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es sencillo y ligero, lo que a algunos huéspedes les gustó, pero otros lo encontraron decepcionante o deficiente.
Reseñas de huéspedes relacionadas
10
Ashley
13 ene 2024
·
Se alojó 2 noches
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
10
Kelly
14 jun 2023
·
Se alojó 2 noches
This hotel and accommodation where amazing! The breakfast was good and the service was also good. The only thing is the location is a little off, but if you rent a scooter or a bike you can still see a lot of the beauty in Tulum.
This hotel and accommodation where amazing! The breakfast was good and the service was also good. The only thing is the location is a little off, but if you rent a scooter or a bike you can still see a lot of the beauty in Tulum.
10
Sofie
3 ene 2025
·
Se alojó 2 noches
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
8
shahin
11 ene 2026
·
Se alojó 2 noches
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars. Other than that i would definitely recommend this place
8
Erwin
20 oct 2023
·
Se alojó 5 noches
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
10
Abigail
24 ene 2024
·
Se alojó 2 noches
Great Location, Friendly staff,Dining, Aesthetic
Great Location, Friendly staff,Dining, Aesthetic
10
Daniel
14 ene 2025
·
Se alojó 2 noches
Super stylisches Hotel Nettes Personal Frühstück war auch ganz gut, gab Früchte, Jogurt, Müsli Milch Kaffee usw. Manchmal war's bisschen leider abends/Nacht da die gegenüberliegende Bar etwas lauter Musik hörte Sonst aber alles super, Empfehlung!
Super stylisches Hotel Nettes Personal Frühstück war auch ganz gut, gab Früchte, Jogurt, Müsli Milch Kaffee usw. Manchmal war's bisschen leider abends/Nacht da die gegenüberliegende Bar etwas lauter Musik hörte Sonst aber alles super, Empfehlung!
4
Roxana
14 ene 2025
·
Se alojó 2 noches
No tv in the room Breakfast was very underwhelming
No tv in the room Breakfast was very underwhelming
10
Zahit
28 abr 2022
·
Se alojó 4 noches
Everything was fine, rooms could be much better with a wardrobe. No place to hang clothes. And breakfast can be better.
Everything was fine, rooms could be much better with a wardrobe. No place to hang clothes. And breakfast can be better.
8
Jorge
15 nov 2023
·
Se alojó 1 noche
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
Buena experiencia pero el desayuno es muy malo, de echa en falta un bar también para las tardes en las albercas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Beatriz
27 abr 2026
·
Se alojó 2 noches
Fue una grata estancia. Todo limpio, la gente súper amable. La arquitectura del lugar me gustó mucho. Voy a regresar con mis hijos 😊
Fue una grata estancia. Todo limpio, la gente súper amable. La arquitectura del lugar me gustó mucho. Voy a regresar con mis hijos 😊
10
diego
26 abr 2026
·
Se alojó 1 noche
Hotel precioso y personal súper amable. Limpio y bien ubicado
Hotel precioso y personal súper amable. Limpio y bien ubicado
10
ADRIANA
15 mar 2026
·
Se alojó 2 noches
El hotelito muy lindo. Bien ubicado y personal atento.
El hotelito muy lindo. Bien ubicado y personal atento.
10
Mauge
11 mar 2026
·
Se alojó 2 noches
Las mejores albercas, el Hotel está espectacular, los espacios están increíbles. De las mejores estancias que he tenido en tulum. Gracias por todo
Las mejores albercas, el Hotel está espectacular, los espacios están increíbles. De las mejores estancias que he tenido en tulum. Gracias por todo
4
Alfonso
5 feb 2026
·
Se alojó 3 noches
No hacen cambio de sábanas , use la misma por 4 días , el hinodoro incómodo en mal estado , golpe a heces y cañería sucia , ruido extremo , inseguro , la puerta del balcón. La encontré sin seguro, uno de las almohadas estaba con marcas de algún fluido lucia desagradable
No hacen cambio de sábanas , use la misma por 4 días , el hinodoro incómodo en mal estado , golpe a heces y cañería sucia , ruido extremo , inseguro , la puerta del balcón. La encontré sin seguro, uno de las almohadas estaba con marcas de algún fluido lucia desagradable
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 38.34190355957794USD
- 2026-09-18: 40.2674148759613USD
- 2026-09-19: 37.973720786979676USD
- 2026-09-20: 38.1480038999176USD
- 2026-09-21: 37.545483157424925USD
- 2026-09-22: 39.88585200569916USD
- 2026-09-23: 39.88585200569916USD
- 2026-09-24: 37.973720786979676USD
- 2026-09-25: 38.34190355957794USD
- 2026-09-26: 36.689393567687986USD
- 2026-09-27: 36.689393567687986USD
- 2026-09-28: 38.35563864836883USD
- 2026-09-29: 38.34190355957794USD
- 2026-09-30: 38.34190355957794USD
- 2026-10-01: 38.526222841415404USD
- 2026-10-02: 39.84953334558105USD
- 2026-10-03: 45.15195254026794USD
- 2026-10-04: 40.39753884574127USD
- 2026-10-05: 41.31598854345703USD
- 2026-10-06: 41.89893218268585USD
- 2026-10-07: 41.16464837557983USD
- 2026-10-08: 42.64962885115814USD
- 2026-10-09: 38.35563864836883USD
- 2026-10-10: 39.03627058662414USD
- 2026-10-11: 39.35937386869812USD
- 2026-10-12: 39.35937386869812USD
- 2026-10-13: 38.4851402880249USD
- 2026-10-14: 39.35937386869812USD
- 2026-10-15: 38.35563864836883USD
- 2026-10-16: 39.35937386869812USD
- 2026-10-17: 39.35937386869812USD
- 2026-10-18: 41.31598854345703USD
- 2026-10-19: 47.845261455711366USD
- 2026-10-20: 59.029103521064755USD
- 2026-10-21: 47.845261455711366USD
- 2026-10-22: 41.31598854345703USD
- 2026-10-23: 109.63547719747925USD
- 2026-10-24: 66.40610400984191USD
- 2026-10-25: 103.28998012385559USD
- 2026-10-26: 51.53148493601989USD
- 2026-10-27: 51.53148493601989USD
- 2026-10-28: 53.10974919108581USD
- 2026-10-29: 51.53148493601989USD
- 2026-10-30: 59.505291248405456USD
- 2026-10-31: 49.07760657923126USD
- 2026-11-01: 49.07760657923126USD
- 2026-11-02: 62.14259483530426USD
- 2026-11-03: 52.6124898916626USD
- 2026-11-04: 54.6231596350708USD
- 2026-11-05: 57.35809892971802USD
- 2026-11-06: 60.89298224214935USD
- 2026-11-07: 60.89298224214935USD
- 2026-11-08: 60.89298224214935USD
- 2026-11-09: 46.73182521192169USD
- 2026-11-10: 51.136379811653136USD
- 2026-11-11: 42.39699349909973USD
- 2026-11-12: 46.73182521192169USD
- 2026-11-13: 49.07760657923126USD
- 2026-11-14: 54.10427655514526USD
- 2026-11-15: 68.68381911550141USD
- 2026-11-16: 77.0431896178894USD
- 2026-11-17: 62.46043898957061USD
La recepción está abierta todos los días de 08:00 a 23:00. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 48 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 20:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Se aceptan estancias de larga duración.
- El alojamiento cuenta con extintor.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje. Las reservas se realizan poniéndose en contacto con el bed and breakfast antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Mascotas: 15 USD por mascota (varía dependiendo de la duración de la estancia)
- No se cobran tasas por los animales de servicio
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Restaurante
Piscina
Habitaciones para no fumadores
Mostrador turístico
Servicio de limpieza
Caja fuerte
General
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Desayuno en la habitación
Actividades
Piscina
Jardín
Buceo
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Concierge Services
Internet
WiFi gratuito