Name: Hampton Inn & Suites Dallas East
Address: 8605 E R L Thornton Freeway, White Rock Hills, Dallas, Texas, United States of America, Dallas, Dallas County, US
Price range: $84–$204 per night
Rating: 8.6

What guests think

At Hampton Inn & Suites Dallas East, travelers most often praise very clean, modern rooms and friendly staff, with convenient highway access and a generally good free breakfast that includes popular waffles and a solid coffee service.

Common drawbacks include the $5 parking fee and concerns about the surrounding area, with a few reports of vehicle thefts. Facilities feedback is mixed: the gym is appreciated, but the indoor pool is frequently described as cold, small, unclean, or closed. Rooms are often spacious with comfortable layouts, though some guests mention firm mattresses, light leakage without blackout curtains, freeway or hallway noise, and occasional maintenance issues. Best for guests prioritizing value and a straightforward stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the fitness room; however, feedback on the indoor pool is often negative, citing cold water, small size, unclean water, or closures. Parking carries a $5 daily fee.

Related guest reviews

2

Marcos

Jun 10, 2024

·

Stayed 2 nights

Cool place. Car got stolen from property parking.

10

Brittany

Aug 19, 2025

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Stayed 1 night

Check in and check out went smoothly. Room was clean and bed was comfy. Took a dip in the indoor pool. The water was freezing so it felt more like a cold plunge.

10

Kyle

Jan 6, 2024

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Stayed 2 nights

Clean room, gym had enough equipment to get a good workout in, breakfast was good.

10

Kelly

Dec 29, 2023

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Stayed 1 night

Clean and comfortable. Great workout room.

10

Mickie

Jul 28, 2025

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Stayed 2 nights

The room was clean and very spacious. Breakfast was good. The exercise facility was nice and had great equipment. I will definitely stay again when I’m in town.

8

Satheesh

Feb 22, 2025

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Stayed 1 night

Parking fee is $5 , unexpected at a property like this. Not mentioned prominently on expedia either. Felt like cheated.

10

Thomas

Nov 25, 2024

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Stayed 4 nights

The breakfast and room was fantastic. Pool was WAY too small and there was no hot tub, but price was better than the H.Inn express.

4

Paul

Sep 19, 2025

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Stayed 2 nights

Room had a weird odor. Pool was also closed for all of the days we were day due to maintenance but I never seen anyone working there. I think they were just trying to save on pool maintenance.!

10

Heatherjo

Jun 26, 2025

·

Stayed 1 night

Rooms were very clean and comfortable. Check in was quick and efficient. Place was quiet. Unaware of the $5 per day parking fee, but after spending $18-$45 for parking at other places I've stayed....that $5 is perfectly fine. Would definitely stay here again.

8

Michael

Oct 18, 2025

·

Stayed 3 nights

Only downside was the pool. Cold and did not appear very clean.

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Cleanliness

Reviews frequently praise very clean rooms and well-kept common areas. A smaller number cite lapses such as dirty spots, odors, or missed housekeeping.

Related guest reviews

4

Ahmed

Feb 10, 2025

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Stayed 1 night

Room small so bad and the bathroom floor was dirty

10

Bunnie

Feb 8, 2025

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Stayed 3 nights

Our stay was amazing. The room was very clean, quiet, and comfortable. The reception area and staff were friendly and accommodating.

2

Ronald

Jun 17, 2025

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Stayed 3 nights

The cleaning lady left a dirty rag on my eye mask that I sleep with

10

Charlotte

Nov 22, 2025

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Stayed 1 night

Clean rooms

2

Yamelie

Feb 12, 2025

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Stayed 4 nights

Room was not clean and we were not given another room. My kids got sick as a result.

10

Ronada

May 24, 2025

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Stayed 1 night

Everything was great. Rooms/bathrooms was very clean

10

Charlotte

Dec 1, 2025

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Stayed 1 night

Clean rooms

10

Emilio

Dec 21, 2025

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Stayed 2 nights

Room very clean. The night we got there receptionist had excellent attitude. She was very feiwndly and respectful. Will definitely stay again.

2

Stefaun

Jul 2, 2025

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Stayed 1 night

The main areas was nasty. Food dropping in the elevator, Half stock refreshments, The continental breakfast was half done, Juice dispenser out of order… just poorly ran. If I had a known, I needed to submit photos, I would’ve taken some. I didn’t I will not be returning there. Send a VP out and they will see for themselves.

10

Kathleen

Sep 8, 2025

·

Stayed 1 night

Everything was clean and nice. Very impressed with it.

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Rooms

Rooms are modern and often spacious with comfortable layouts. Some guests note firm mattresses, light leakage without blackout curtains, street or hallway noise, and occasional maintenance issues.

Related guest reviews

10

Makela

Nov 23, 2025

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Stayed 2 nights

Room was great. Peaceful.Great view.

10

tammy

Sep 28, 2025

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Stayed 2 nights

Clean quiet good breakfast beds are quite firm but that’s ok

10

Maria

Sep 7, 2025

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Stayed 2 nights

Experience was great. If you have a room facing the street you do hear a lot of noise. Service was friendly and efficient. Breakfast was good and the staff was helpful and always checked throughout our visit how things were going.

8

Cynthia

Oct 18, 2024

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Stayed 1 night

The hotel its self was very nice and clean but it was sooo loud! We could hear the freeway traffic all night long as well as numerous LOUD guests all night long. It didnt get quiet until 4am.

8

Tonda

Aug 3, 2025

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Stayed 2 nights

Friendly staff. Nice, clean and losts of space. Only, bad thing was the shower head shot out water to hard

10

Juan

Dec 18, 2023

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Stayed 1 night

The rooms are huge

10

Dr Wallace

Jan 2, 2026

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Stayed 1 night

Multiple categories of AWESOME: 1. Room was spacious ! 2. Bed perfect 3. Black out curtains - sweet 4. Breakfast eggs were perfect 5. Super staff - *excellant start to 2026 !!!

10

Leigh

Aug 26, 2024

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Stayed 1 night

Hotel is right off Interstate making it convenient, staff was friendly and hotel inside and out clean. Electricity was not on in room when we got there, called front desk and they had to flip breaker. Went off the next morning while getting dressed, called front desk and they had to flip breaker. Not alot of dining options. Hotel does not accept cash.

6

Kim

Jun 21, 2025

·

Stayed 2 nights

The curtains dont make it dark. Too much light

10

Emily

Apr 19, 2025

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Stayed 1 night

Breakfast was decent. Rooms were clean and well kept. The bathroom is a barn door with no lock which is a little strange but not a super big deal. Would stay here again.

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Service

Staff are widely described as friendly, helpful, and proactive, with several shout-outs to front desk team members. There are occasional complaints about rudeness, slow responses, or billing/deposit issues.

Related guest reviews

10

Tamara

Aug 20, 2025

·

Stayed 1 night

Pleasant staff and clean property

10

Christy

May 27, 2025

·

Stayed 1 night

Latonya is amazing. I was impressed that she remembered my name days after we checked in. She always asked if we needed anything every time I saw her. She is truly an asset to your company.

4

Mckenzi

Feb 8, 2025

·

Stayed 2 nights

The hotel overall was ok. Would’ve maybe had a nicer stay at a hotel next door to this place. The staff was not very friendly especially “Glenn” the guy at the front desk overnight. VERY RUDE! I was told im “asking too much” when I requested a later checkout time. When asking for extra towels I got met with lots of sighs & he was very apprehensive about extra towels. During our stay the toilet backed up, When calling to the front desk to ask what to do Glenn came up maybe 10 minutes after the call , seeming bothered that I had this problem then HE proceeds to make the toilet flood. After it flooded he was trying to blame me for it as if I had shoved crayons or something to make the toilet flood. Not my fault this facility has awful plumbing. He then proceeds to make an ugly comment towards me & my female friend because we were going out, when all we were wanting was to fix our toilet. I also had to clean up the toilet mess with NO CLEANING PRODUCTS besides the two extra towels I had to beg for. Will not be back to this location or another Hampton Inn ever. Thanks so much for the hostility I received in an already unfamiliar place when I tried to visit Dallas. Hope management speaks to the staff.

10

Tandy

Jun 20, 2025

·

Stayed 1 night

We got a great rate for a last minute trip. Everyone was wonderful and super accommodating. We will hopefully get to return in the fall! Thanks so much!

2

Zhilin

Oct 19, 2024

·

Stayed 2 nights

It’s a very bad experience. I will never book at Hampton again. The hotel is the most expensive one among several other hotels in the area. I thought it should be good, Turns out it was a waste of money. The hotel was renovated and looked nice. However there were quite few things that totally ruined the experience. 1. The bathroom door was installed incorrectly so it was really hard to open and close. 2. The AC was really noisy. 3. The shower was bad so more than half of the water did not go up, leaving the shower head with little water. 4. Contact the front desk 3 times finally they admitted the door issue, and declined to change room. 5. Email to manager and never got response. 6. When checking out, no one was at the front desk. Called next day for a copy of invoice, never received it.

10

ALEJANDRO

Nov 15, 2025

·

Stayed 2 nights

honestly, this is an excellent hotel for the price bracket. the people who work the front desk are amazing and it shows how much they care about guests. i also like the location, not too far away from all the fun things to do in the city.

8

magdalena

Jun 24, 2025

·

Stayed 2 nights

Overall it's a 4 out 5 stars to stay here. I needed towels but the individuals in the front told me they didn't have any and would bring me towels later. They never did. About 30 minutes later, I asked the cleaning crew. They were able to give me some. However, I did like the stores I needed were close by the hotel. As well, many restaurants to choose from in this area.

10

Christy

May 29, 2025

·

Stayed 2 nights

Latonya at the front desk is amazing! The room is spacious and comfortable.

10

DARCEL

Aug 25, 2025

·

Stayed 1 night

The staff were extremely helpful and just so sweet!

10

Stephen

Jul 17, 2025

·

Stayed 2 nights

Staff was outstanding and very helpful. Comfortable and clean.

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Location

Convenient right off the interstate and a short drive to downtown, venues, and Baylor hospital. Several guests felt the surrounding area was sketchy, with limited walkable dining and a few reports of vehicle thefts.

Related guest reviews

10

ALISON

Aug 7, 2024

·

Stayed 3 nights

Immediate area around hotel is fine, but there are no acceptable dining options nearby. Area on south side of highway is not recommended.

10

Kevin

Jul 15, 2025

·

Stayed 1 night

Great stay! Super close to downtown and the property looks to be recently built

10

Robert

Sep 2, 2025

·

Stayed 1 night

Great property, convenient, easy access- great breakfast.

8

Joseph

Aug 28, 2025

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Stayed 1 night

Stay was fine, nearby stores and restaurants and right off the freeway, easy to find.

10

Daryl

Jul 18, 2025

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Stayed 4 nights

The property itself was awesome, employees are super nice, my room was very clean, breakfast was great too. The neighborhood around the hotel is not the greatest however, I had no issues.

10

William

Sep 18, 2024

·

Stayed 2 nights

The hotel was very close to down town Baylor hospital with a great price. It was very clean and quiet. Breakfast was good and plenty of parking. Will stay there again.

8

Vickie

Oct 16, 2023

·

Stayed 1 night

the area is a bit sketchy--no walking around there at night.

10

Lotena

Jul 28, 2025

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Stayed 2 nights

Clean and convenient to downtown

10

Glenn

Apr 22, 2025

·

Stayed 3 nights

Property is convenient to where we were going, easy access from the interstate, friendly staff, property clean.

6

Teresa

Oct 7, 2025

·

Stayed 1 night

The hotel was clean and the staff was great. Not sure why but we paid a 5.00 parking fee upon arrival no security onsite. I was scared my car was going to be broken into. The area is not good! Alot of homeless, hookers and people doing drugs. A strip club on the next block. Hopefully someone reads this that needs that info specially traveling with kids

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Dining

Breakfast is generally considered good with decent variety and popular waffles and coffee. Some found it average or inconsistent, and a few noted early cutoff times or limited alternatives.

Related guest reviews

10

Wansart

Nov 29, 2024

·

Stayed 3 nights

Clean and very easy to get to from interstate. Breakfast was average but coffee service was nice especially when there was half and half available.

10

Leslie

Aug 25, 2025

·

Stayed 2 nights

Great hotel, great staff, great breakfast, comfortable bed, clean room. 10/10

10

Maria

Jan 6, 2024

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Stayed 1 night

It was good, even though breakfast wasn’t so different from ordinary, it was good.

10

Maria

Sep 7, 2025

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Stayed 2 nights

Experience was great. If you have a room facing the street you do hear a lot of noise. Service was friendly and efficient. Breakfast was good and the staff was helpful and always checked throughout our visit how things were going.

8

Courtney

Dec 7, 2024

·

Stayed 2 nights

Great stay! Easy checkin, breakfast was basic but still delicious. Cereal, waffle makers, toaster, eggs, sausage, baked goods, oatmeal and fruit were options. Small store at front desk had enough options to kill a midnight craving. Our room was clean, bed was ok comfy, on the firmer side. Couch bed was ok for my teenager. Fridge and microwave in room as well.

6

Breanna

Oct 26, 2025

·

Stayed 1 night

The entire time we were forced to endure what sounded like someone running overhead non stop. Comforter was itchy. Breakfast was mid.

8

Jill

Jul 6, 2023

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Stayed 1 night

The breakfast had lots of variety.

10

Bobbie

Apr 2, 2024

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Stayed 1 night

Our room was so clean and the hotel appears to be very new, beautiful décor in the rooms, modern fixtures. Loved the shower with sliding glass doors. Breakfast was decent, I would have liked scrambled eggs and bacon to be offered, but the Texas shaped Waffle was absolutely delicious! This was the best hotel I stayed at out of 3 while I was visiting the area!

10

Carla Jane

Nov 1, 2025

·

Stayed 2 nights

nice and cozy breakfast has a lot of option

10

Chris

Jun 24, 2024

·

Stayed 1 night

The room was one of the best we've stayed in a while. Breakfast was delicious. Had items for gluten free people.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$85
February	$84
March	$89
April	$92
May	$98
June	$166
July	$105
August	$87
September	$93
October	$110
November	$89
December	$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $110	15 $108	16 $108	17 $97	18 $127	19 $127
20 $84	21 $90	22 $92	23 $102	24 $138	25 $147	26 $181
27 $120	28 $126	29 $170	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $150	2 $191	3 $135
4 $108	5 $108	6 $112	7 $113	8 $117	9	10
11 $108	12 $108	13 $108	14 $118	15 $114	16 $192	17 $204
18 $99	19 $90	20 $90	21 $96	22 $88	23 $126	24 $117
25 $90	26 $96	27	28 $96	29 $90	30 $117	31 $117

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Studio, 1 King Bed with Sofa Bed, Refrigerator & Microwave (Wet Bar)

Room, 1 King Bed, Accessible, Bathtub (Refrigerator)

Room, 1 King Bed with Sofa Bed, Accessible, Refrigerator & Microwave

Room, 1 King Bed, Accessible (Hearing & Roll-In Shower)

Suite, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Dallas East

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Prices for upcoming dates