Kay Hotel
From
59 $
/ Nacht
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From
59 $
/ Nacht
Über diese Unterkunft
Kostenloses WLAN, Unterstützung bei der Tourenplanung/beim Ticketerwerb und Informationen zu Radtouren sind verfügbar.
Annehmlichkeiten
Kostenloses WLAN, Unterstützung bei der Tourenplanung/beim Ticketerwerb und Informationen zu Radtouren sind verfügbar.
Services der Unterkunft
Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, mehrsprachiges Personal und eine Gepäckaufbewahrung.
Gastronomie
Hotel Kay Adults Only hat ein kleines Lebensmittelgeschäft.
Zimmer
Buche einen Aufenthalt in einem der 15 Zimmer mit Flachbildfernseher. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Zur Austattung gehören Telefone und Safes in Laptop-Größe. Die Zimmer werden täglich sauber gemacht.
Lage
Hotel Kay Adults Only in Playa del Carmen (Stadtzentrum Playa del Carmen) ist nur wenige Schritte entfernt von: Playa del Carmen Hauptstrand und Quinta Avenida. Dieses Hotel ist 0,3 km von Playa del Carmen Maritime Terminal und 0,3 km von Playacar Beach entfernt.
In der Nähe
Playa del Carmen Hauptstrand(0.1 Meilen)
Quinta Avenida(0.1 Meilen)
Gründerpark(0.1 Meilen)
Portal Maya(0.1 Meilen)
Playa del Carmen Maritime Terminal(0.2 Meilen)
Playacar Beach(0.2 Meilen)
Frida-Kahlo-Museum(0.3 Meilen)
Chabad Playa del Carmen(0.3 Meilen)
Paseo del Carmen(0.3 Meilen)
Mercado Playa del Carmen(0.3 Meilen)
Leuchtturm von Playa del Carmen(0.3 Meilen)
Plaza Paraiso(0.4 Meilen)
3D Museum of Wonders(0.4 Meilen)
Calle 12(0.4 Meilen)
Calle Corazón(0.4 Meilen)
Flughafen Cozumel Intl. (CZM)(20.8 Meilen)
Flughafen Cancún (CUN)(35.4 Meilen)
Flughafen Tulum Intl. (TQO)(66 Meilen)
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Safe
Strand (in der Nähe)
Gepäckaufbewahrung
Lage
Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen Centro, Playa del Carmen, Bundesstaat Quintana Roo, Mexiko
Playa del Carmen Hauptstrand (0.1 Meilen)
Quinta Avenida (0.1 Meilen)
Gründerpark (0.1 Meilen)
Portal Maya (0.1 Meilen)
Playa del Carmen Maritime Terminal (0.2 Meilen)
Playacar Beach (0.2 Meilen)
Zimmeroptionen
4
Basic-Zimmer, 1 King-Bett
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
WLAN (kostenlos)Eigenes BadSafe
5
Basic-Zimmer, 2 Doppelbetten
Zimmerdetails
2 Französische Doppelbetten
Für bis zu 4 Personen
WLAN (kostenlos)Eigenes BadSafe
5
Junior-Zimmer
Zimmerdetails
1 Großes Doppelbett
Für bis zu 3 Personen
WLAN (kostenlos)Eigenes BadSafe
Gästebewertungen zu Kay Hotel
8
Gut
Basierend auf 252 verifizierten Bewertungen
Wer übernachtet hier?
Paare
55%
Gruppen
27%
Alleinreisende
17%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Das Kay Hotel ruft gemischte Gefühle hervor: Reisende loben die zentrale Lage, die Nähe zum Strand und zur Quinta Avenida sowie zum ADO-Busbahnhof, bemängeln aber häufig veraltete und schlecht instand gehaltene Einrichtungen mit Schließungen, begrenzten Annehmlichkeiten und anhaltendem Lärm von nahe gelegenen Bars bis spät in die Nacht.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Das Kay Hotel ruft gemischte Gefühle hervor: Reisende loben die zentrale Lage, die Nähe zum Strand und zur Quinta Avenida sowie zum ADO-Busbahnhof, bemängeln aber häufig veraltete und schlecht instand gehaltene Einrichtungen mit Schließungen, begrenzten Annehmlichkeiten und anhaltendem Lärm von nahe gelegenen Bars bis spät in die Nacht.
Die Sauberkeit ist ein wiederkehrendes Problem, mit Berichten über fleckige Bettwäsche, unangenehme Gerüche, Schimmel, Insekten und abgenutzte Badezimmer, obwohl einige Gäste die Zimmer akzeptabel sauber fanden. Das Feedback zum Service ist uneinheitlich: Einige loben die freundliche Rezeption, während andere auf abwesendes oder nicht reagierendes Personal, Streitigkeiten über zusätzliche Gebühren, Sicherheitslücken und sogar die Unfähigkeit, das Gebäude früh morgens zu verlassen, gestoßen sind. Insgesamt eignet es sich für preisbewusste Reisende, denen grundlegende Ausstattung in lebhafter Umgebung ausreicht.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Ausstattung ist sehr begrenzt und abgenutzt: Es gibt keinen Aufzug, der Dachpoolbereich und der Pool sind geschlossen, und gelegentlich wird der Zugang zu einem Beach Club auf der anderen Straßenseite angeboten, den einige Gäste schmutzig fanden.
Ähnliche Gästebewertungen
4
Francisco
8. Juli 2024
·
Aufenthalt für 2 Nächte
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18. März 2025
·
Aufenthalt für eine Nacht
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
4
Beatriz
23. Sept. 2025
·
Aufenthalt für eine Nacht
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
2
Adrian
25. Sept. 2025
·
Aufenthalt für 2 Nächte
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
8
JOSE LUIS
2. Sept. 2024
·
Aufenthalt für 2 Nächte
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
6
Todd
15. Feb. 2024
·
Aufenthalt für 7 Nächte
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
4
DONATO
17. Juni 2025
·
Aufenthalt für 8 Nächte
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17. Jan. 2024
·
Aufenthalt für eine Nacht
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jose
5. Juni 2025
·
Aufenthalt für 5 Nächte
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9. Apr. 2025
·
Aufenthalt für 7 Nächte
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Sauberkeit ist häufige Beanstandung, einschließlich fleckiger Bettwäsche, schlechter Gerüche, Schimmel, Insekten und abgenutzter Badezimmer; einige Gäste gaben an, dass ihre Zimmer akzeptabel sauber waren.
Ähnliche Gästebewertungen
4
Tim
2. Jan. 2025
·
Aufenthalt für 2 Nächte
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
4
Carlos Iván Arriaga
2. Jan. 2025
·
Aufenthalt für 3 Nächte
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
2
Humberto
21. Mai 2025
·
Aufenthalt für 2 Nächte
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
2
Jarmila
11. Feb. 2026
·
Aufenthalt für 2 Nächte
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
8
Ricardo
20. März 2024
·
Aufenthalt für eine Nacht
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
6
Jeremy
17. Jan. 2024
·
Aufenthalt für eine Nacht
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jake
20. Aug. 2025
·
Aufenthalt für 4 Nächte
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
6
Wieslaw
9. Feb. 2025
·
Aufenthalt für 4 Nächte
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
2
Bhranti
28. Feb. 2025
·
Aufenthalt für 3 Nächte
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
2
Shawn David
9. Apr. 2025
·
Aufenthalt für 7 Nächte
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind einfach und veraltet, mit Meerblick in einigen; mehrere Gäste berichteten von starkem Straßenlärm bei Nacht und Problemen wie unregelmäßiger Warmwasserversorgung oder defekten Armaturen.
Ähnliche Gästebewertungen
8
CYNTHIA
19. Feb. 2026
·
Aufenthalt für 4 Nächte
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26. Mai 2025
·
Aufenthalt für 3 Nächte
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
6
Jeffrey
18. März 2025
·
Aufenthalt für eine Nacht
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Shea
31. Juli 2025
·
Aufenthalt für 7 Nächte
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Todd
15. Feb. 2024
·
Aufenthalt für 7 Nächte
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
2
Jarmila
11. Feb. 2026
·
Aufenthalt für 2 Nächte
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
6
Jeffrey
30. Apr. 2025
·
Aufenthalt für 3 Nächte
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24. Nov. 2024
·
Aufenthalt für 2 Nächte
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
4
DONATO
17. Juni 2025
·
Aufenthalt für 8 Nächte
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
8
Jodi-Anne
21. Okt. 2024
·
Aufenthalt für eine Nacht
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service ist uneinheitlich: Einige Gäste fanden das Personal freundlich, andere berichteten von fehlender Besetzung oder fehlenden Antworten an der Rezeption, Streitigkeiten über zusätzliche Gebühren, Sicherheitslücken und sogar dem versehentlichen Einschluss im Gebäude am frühen Morgen.
Ähnliche Gästebewertungen
6
Paola
26. Mai 2025
·
Aufenthalt für 3 Nächte
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
8
Shannon
5. Juli 2024
·
Aufenthalt für 3 Nächte
The staff is excellent..
The staff is excellent..
4
Carlos Iván Arriaga
2. Jan. 2025
·
Aufenthalt für 3 Nächte
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
10
Edin
2. Nov. 2024
·
Aufenthalt für 2 Nächte
the place was nice and clean and all staf was very frendly.
the place was nice and clean and all staf was very frendly.
2
Jarmila
11. Feb. 2026
·
Aufenthalt für 2 Nächte
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
4
DONATO
17. Juni 2025
·
Aufenthalt für 8 Nächte
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17. Jan. 2024
·
Aufenthalt für eine Nacht
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Justine
25. Juni 2025
·
Aufenthalt für 3 Nächte
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
2
Jose
5. Juni 2025
·
Aufenthalt für 5 Nächte
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9. Apr. 2025
·
Aufenthalt für 7 Nächte
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Sehr zentral gelegen und nur wenige Schritte vom Strand, der Quinta Avenida und dem ADO-Busbahnhof entfernt, was es einfach macht, alles zu Fuß zu erreichen. Mehrere Bewertungen erwähnen das laute Nachtleben in der Umgebung, und einige empfanden die unmittelbare Umgebung als unsicher.
Ähnliche Gästebewertungen
8
CYNTHIA
19. Feb. 2026
·
Aufenthalt für 4 Nächte
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26. Mai 2025
·
Aufenthalt für 3 Nächte
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
4
Francisco
8. Juli 2024
·
Aufenthalt für 2 Nächte
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18. März 2025
·
Aufenthalt für eine Nacht
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Monica
5. März 2025
·
Aufenthalt für eine Nacht
Excellent location. Just know therenis no elevator nor help to carry your bags.
Excellent location. Just know therenis no elevator nor help to carry your bags.
8
Shea
31. Juli 2025
·
Aufenthalt für 7 Nächte
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Jeffrey
30. Apr. 2025
·
Aufenthalt für 3 Nächte
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24. Nov. 2024
·
Aufenthalt für 2 Nächte
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
6
Ricardo
19. Mai 2025
·
Aufenthalt für 5 Nächte
Bad area, old property, front dirty ocean
Bad area, old property, front dirty ocean
8
Salvador
3. Sept. 2024
·
Aufenthalt für 2 Nächte
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Nicht genügend Informationen in den Bewertungen.
Ähnliche Gästebewertungen
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Alfredo
28. Aug. 2026
·
Aufenthalt für 2 Nächte
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
10
Juan Carlos
29. Juni 2026
·
Aufenthalt für 3 Nächte
Exelente Servicio, precio, ubicacion y trato del personal.
Exelente Servicio, precio, ubicacion y trato del personal.
10
Douglas Charles
1. Juni 2026
·
Aufenthalt für 5 Nächte
I had a great stay! Thank you
I had a great stay! Thank you
10
Karl
3. Mai 2026
·
Aufenthalt für eine Nacht
Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10
Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10
8
sergio
27. Apr. 2026
·
Aufenthalt für 4 Nächte
Es un buen lugar para lo que pagas esta bastante bien
Es un buen lugar para lo que pagas esta bastante bien
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 04:00
Bis 12:00
Kaution
Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.
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Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-26: 52.07248394605255USD
- 2026-10-27: 52.07248394605255USD
- 2026-10-28: 52.59079938932037USD
- 2026-10-29: 51.83140808483886USD
- 2026-10-30: 51.96400129865265USD
- 2026-10-31: 54.45914050689697USD
- 2026-11-01: 67.7059872353363USD
- 2026-11-02: 69.38176313865661USD
- 2026-11-03: 69.3885071148529USD
- 2026-11-04: 69.3885071148529USD
- 2026-11-05: 82.59872179077148USD
- 2026-11-06: 70.29785396580505USD
- 2026-11-07: 77.21899577919005USD
- 2026-11-08: 78.23626327952576USD
- 2026-11-09: 77.21899577919005USD
- 2026-11-10: 77.21899577919005USD
- 2026-11-11: 77.21899577919005USD
- 2026-11-12: 70.49593697876739USD
- 2026-11-13: 77.21899577919005USD
- 2026-11-14: 77.21899577919005USD
- 2026-11-15: 77.21899577919005USD
- 2026-11-16: 77.21899577919005USD
- 2026-11-17: 70.87290992092132USD
- 2026-11-18: 77.21899577919005USD
- 2026-11-19: 77.21899577919005USD
- 2026-11-20: 77.21899577919005USD
- 2026-11-21: 77.21899577919005USD
- 2026-11-22: 77.21899577919005USD
- 2026-11-23: 77.21899577919005USD
- 2026-11-24: 77.21899577919005USD
- 2026-11-25: 77.21899577919005USD
- 2026-11-26: 77.21899577919005USD
- 2026-11-27: 77.21899577919005USD
- 2026-11-28: 77.21899577919005USD
- 2026-11-29: 77.21899577919005USD
- 2026-11-30: 77.21899577919005USD
- 2026-12-01: 77.21899577919005USD
- 2026-12-02: 77.21899577919005USD
- 2026-12-03: 77.21899577919005USD
- 2026-12-04: 70.87290992092132USD
- 2026-12-05: 77.21899577919005USD
- 2026-12-06: 64.19089400593566USD
- 2026-12-07: 64.35228536052703USD
- 2026-12-08: 77.21899577919005USD
- 2026-12-09: 65.89168307854462USD
- 2026-12-10: 78.0966748934326USD
- 2026-12-11: 77.21899577919005USD
- 2026-12-12: 77.19510234837341USD
- 2026-12-13: 67.16386351246642USD
- 2026-12-14: 77.21899577919005USD
- 2026-12-15: 77.21899577919005USD
- 2026-12-16: 77.21899577919005USD
- 2026-12-17: 67.16386351246642USD
- 2026-12-18: 77.21899577919005USD
- 2026-12-19: 77.21899577919005USD
- 2026-12-20: 77.21899577919005USD
- 2026-12-21: 70.72347379685974USD
- 2026-12-22: 77.21899577919005USD
- 2026-12-23: 77.21899577919005USD
- 2026-12-24: 65.34373501259613USD
- 2026-12-25: 123.15383552519225USD
- 2026-12-26: 103.62665244883728USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.
Kaution: 60 USD pro Unterkunft, pro Aufenthalt
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Debitkarten; Bargeld wird nicht akzeptiert.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Kinder, die 12 Jahren und jünger sind, haben keinen Zutritt zu dieser Unterkunft, die nur für Erwachsene buchbar ist.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- Wegen Bauarbeiten am benachbarten Gebäude kann es zu Beeinträchtigungen durch Baulärm kommen.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
Unternehmensdetails
Registrierungsnummer der Unterkunft 009-025-001155/2026
Beliebte Annehmlichkeiten
Nichtraucher-Zimmer
Informationsschalter für Ausflüge
Reinigung
Safe
Strand (in der Nähe)
Gepäckaufbewahrung
Services
Informationsschalter für Ausflüge
Reinigung
Safe
Gepäckaufbewahrung
24-Hour Front Desk
Allgemein
Nichtraucher-Zimmer
Nur für Erwachsene
Aktivitäten
Strand (in der Nähe)
Internet
Kostenloses W-LAN