Palmaïa The House of AïA All Inclusive Wellness Resort
821 $
/ Nacht
Ø-Preis November
Preise für Palmaïa The House of AïA All Inclusive Wellness Resort
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821 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Palmaïa The House of AïA All Inclusive Wellness Resort ist September mit durchschnittlich 722 $ pro Nacht der günstigste Monat und Februar mit 1.081 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 934 $ |
| Februar | 1.081 $ |
| März | 1.008 $ |
| April | 956 $ |
| Mai | 848 $ |
| Juni | 818 $ |
| Juli | 783 $ |
| August | 750 $ |
| September | 722 $ |
| Oktober | 736 $ |
| November | 821 $ |
| Dezember | 832 $ |
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Nov · 821 $
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Am teuersten: Februar (ca. 1.081 $)
Am günstigsten: September (ca. 722 $)
Über diese Unterkunft
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 6 Außenpools und Fitnesscenter (rund um d...
Annehmlichkeiten
Gönn dir einen Besuch des Wellnessbereichs, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Sicher wirst du die Freizeiteinrichtungen zu schätzen wissen, zu denen Folgendes gehört: 6 Außenpools und Fitnesscenter (rund um die Uhr geöffnet).
Services der Unterkunft
Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Genieße mediterrane Küche im MAR DE OLIVO, einem Restaurant, wo du den Blick aufs Meer genießen kannst, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (rund um die Uhr). Wenn du eine Erfrischung benötigst, kannst du die Strandbar oder eine der 3 Bars/Lounges oder 2 Bars im Pool aufsuchen.
Zimmer
Fühl dich in einem der 234 Zimmer, die kostenlose Minibar und Espressomaschine bieten, wie zu Hause. Die Zimmer haben eigene möblierte Balkone oder Patios. 50 Zoll groáe Smart-TVs mit Digitalempfang sorgen fr gute Unterhaltung; auáerdem steht ein WLAN-Internetzugang (kostenlos) zur Verfgung. Die Badezimmer bieten Designer-Toilettenartikel und Haartrockner.
Lage
Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar) lockt mit einem Aufenthalt, der nur eine 3-minütige Fahrt von Radweg auf Paseo Xaman-Ha und eine 7-minütige Fahrt von Xaman Ha Aviary entfernt ist.
In der Nähe
Playacar Beach(0.1 Meilen)
Radweg auf Paseo Xaman-Ha(0.9 Meilen)
Golfplatz Mahi(1.4 Meilen)
Maya-Ruinen von Playacar(1.7 Meilen)
Xaman Ha Aviary(2 Meilen)
Playacar Golf Club(2.1 Meilen)
Playa del Carmen Maritime Terminal(2.2 Meilen)
Paseo del Carmen(2.2 Meilen)
Centro Maya Einkaufszentrum(2.3 Meilen)
Plaza Paraiso(2.3 Meilen)
Quinta Avenida(2.3 Meilen)
Portal Maya(2.3 Meilen)
Gründerpark(2.3 Meilen)
Playa del Carmen Hauptstrand(2.4 Meilen)
Frida-Kahlo-Museum(2.6 Meilen)
Flughafen Cozumel Intl. (CZM)(19.6 Meilen)
Flughafen Cancún (CUN)(37.8 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Lage
Paseo Xaman - Ha Manzana1, Fracc Playacar, Playacar Zona Hotelera, Playa del Carmen, Mexiko
Playacar Beach (0.1 Meilen)
Radweg auf Paseo Xaman-Ha (0.9 Meilen)
Golfplatz Mahi (1.4 Meilen)
Maya-Ruinen von Playacar (1.7 Meilen)
Xaman Ha Aviary (2 Meilen)
Playacar Golf Club (2.1 Meilen)
Zimmeroptionen
5
Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Suite (Swim Out)
Zimmerdetails
2 Große Doppelbetten
Für bis zu 3 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
8
Suite (Swim Out, Meditation)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Suite
Zimmerdetails
2 Große Doppelbetten
Für bis zu 3 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Familien-Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
8
Suite (Meditation)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Suite (Swim Out)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Familien-Suite (Master)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Familien-Suite (Master)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
7
Familien-Suite (Swim Out, Master)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Suite
Zimmerdetails
2 Große Doppelbetten
Für bis zu 3 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
6
Suite (Meditation)
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Familien-Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
5
Suite
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
Balkon oder VerandaKlimaanlageWLAN (kostenlos)Separates Wohnzimmer
Gästebewertungen zu Palmaïa The House of AïA All Inclusive Wellness Resort
9.6
Außergewöhnlich
Basierend auf 678 verifizierten Bewertungen
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
In zahlreichen Bewertungen wird Palmaïa The House of AïA All Inclusive Wellness Resort für seine ruhige Strandlage inmitten des Dschungels, das freundliche Personal und die Nomadic Guides, das herausragende pflanzliche Essen mit einigen nicht-veganen Optionen sowie die vielfältigen Yoga-, Meditations- und Wellnessaktivitäten gelobt.
WeiterlesenWar das hilfreich?
Was Gäste sagen
In zahlreichen Bewertungen wird Palmaïa The House of AïA All Inclusive Wellness Resort für seine ruhige Strandlage inmitten des Dschungels, das freundliche Personal und die Nomadic Guides, das herausragende pflanzliche Essen mit einigen nicht-veganen Optionen sowie die vielfältigen Yoga-, Meditations- und Wellnessaktivitäten gelobt.
Die meisten Gäste empfinden die Zimmer als modern und komfortabel, den Strand und die Pools als wunderschön und das Gelände als sauber und gepflegt. Häufig genannte Nachteile sind eingeschränkte Restaurantöffnungszeiten und Unterhaltung in der Nebensaison, gelegentlich langsamer oder unbeständiger Service, ein bescheidenes Fitnesscenter und eine geringere Auswahl an nicht-veganen Speisen. Ideal für Reisende, die ein ruhiges, erholsames All-inclusive-Erlebnis bevorzugen.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Mehrere Pools, ein wunderschöner Strand mit Cabanas, tägliche Wellnesskurse, Fahrräder, Bars und das Atlantis Spa werden durchweg gelobt. Als Nachteile werden in den Bewertungen saisonale oder private Veranstaltungs-Schließungen, begrenzte Fitnessgeräte, zeitweise Mangel an Liegestühlen und ruhige Abende mit minimaler Unterhaltung genannt.
Ähnliche Gästebewertungen
8
Ronald
11. März 2023
·
Aufenthalt für 5 Nächte
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
10
Marco Antonio
11. Nov. 2025
·
Aufenthalt für 4 Nächte
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
8
Charles
8. Jan. 2023
·
Aufenthalt für 5 Nächte
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
8
Kyle
6. Jan. 2025
·
Aufenthalt für 6 Nächte
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Suzanne
9. Feb. 2023
·
Aufenthalt für 9 Nächte
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
8
Tatyana
2. Mai 2025
·
Aufenthalt für 4 Nächte
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
10
Vladimir
6. Juni 2025
·
Aufenthalt für 3 Nächte
Wonderful resort with great food, amenities and five star service.
Wonderful resort with great food, amenities and five star service.
10
julie
21. Jan. 2025
·
Aufenthalt für 6 Nächte
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
10
Mohamad Bassam
6. Sept. 2024
·
Aufenthalt für 6 Nächte
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Marie
11. Nov. 2025
·
Aufenthalt für 5 Nächte
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
In den Bewertungen wird das Resort und die Zimmer durchgängig als sehr sauber und gut gepflegt beschrieben. Einige Gäste erwähnten vereinzelt Probleme mit Wartung oder Ordnung, aber insgesamt ist der Standard hoch.
Ähnliche Gästebewertungen
10
Kilman
7. März 2023
·
Aufenthalt für 3 Nächte
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
10
Marie
31. Jan. 2026
·
Aufenthalt für 12 Nächte
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6. Jan. 2025
·
Aufenthalt für 6 Nächte
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
10
kinjal
18. Dez. 2024
·
Aufenthalt für 2 Nächte
Great property clean great staff great for solo women travelers
Great property clean great staff great for solo women travelers
6
Maria
13. Sept. 2025
·
Aufenthalt für 3 Nächte
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
10
Carl David
10. Mai 2025
·
Aufenthalt für 7 Nächte
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
zohreh
18. Sept. 2025
·
Aufenthalt für 4 Nächte
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Casey
7. Okt. 2025
·
Aufenthalt für 4 Nächte
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
10
Mohamad Bassam
6. Sept. 2024
·
Aufenthalt für 6 Nächte
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Davette
18. Apr. 2024
·
Aufenthalt für 3 Nächte
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
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Zimmer
Die Zimmer sind modern, stilvoll und komfortabel, mit vielen Zimmern mit Meerblick und bequemen Betten. Einige Gäste bemängelten Lärm auf den Fluren, versperrte Aussichten, schwere Balkontüren oder kleinere Probleme mit der Minibar/Ausstattung.
Ähnliche Gästebewertungen
10
David
23. Juni 2025
·
Aufenthalt für 3 Nächte
Very clean, very modern, very trendy overall, great experience
Very clean, very modern, very trendy overall, great experience
10
Clementine
7. Feb. 2025
·
Aufenthalt für 4 Nächte
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
4
Netta
3. Dez. 2024
·
Aufenthalt für 4 Nächte
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
10
Nune
28. Juli 2025
·
Aufenthalt für 4 Nächte
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
8
David
30. März 2023
·
Aufenthalt für 9 Nächte
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
2
jamnisa
29. Sept. 2025
·
Aufenthalt für 3 Nächte
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Carl David
10. Mai 2025
·
Aufenthalt für 7 Nächte
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Jose
1. Juli 2023
·
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
10
N
4. Okt. 2025
·
Aufenthalt für eine Nacht
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
10
Gwyn
10. Feb. 2025
·
Aufenthalt für 5 Nächte
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
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Service
Das Personal wird durchweg als herzlich, aufmerksam und aufrichtig hilfsbereit beschrieben, wobei die Nomadic Guides oft hervorgehoben werden. Mehrere Bewertungen berichten von langsamem oder unbeständigem Service im Restaurant/am Strand, gelegentlichen Problemen beim Check-in oder bei der Zimmerzuweisung sowie langsameren Antworten des Concierge-Services in der Nacht.
Ähnliche Gästebewertungen
10
Marco Antonio
11. Nov. 2025
·
Aufenthalt für 4 Nächte
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
10
Marie
31. Jan. 2026
·
Aufenthalt für 12 Nächte
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6. Jan. 2025
·
Aufenthalt für 6 Nächte
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Trent
8. Apr. 2024
·
Aufenthalt für 7 Nächte
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Tarik
10. Feb. 2026
·
Aufenthalt für 4 Nächte
How everyone treated us with love!
How everyone treated us with love!
2
jamnisa
29. Sept. 2025
·
Aufenthalt für 3 Nächte
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Kamilah
20. Juli 2025
·
Aufenthalt für 7 Nächte
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
8
Karla
1. Aug. 2024
·
Aufenthalt für eine Nacht
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
10
Edward
2. Aug. 2025
·
Aufenthalt für 3 Nächte
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
10
nancy
23. Dez. 2022
·
Aufenthalt für 19.348 Nächte
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Die Strandlage inmitten üppiger Vegetation vermittelt das Gefühl von Abgeschiedenheit, Sicherheit und Ruhe mit wunderschönem Meerblick und Tierwelt. Es ist eher für Entspannung als für Nachtleben geeignet und liegt angenehm abseits der belebteren Gegenden.
Ähnliche Gästebewertungen
10
Tameassa
28. Dez. 2022
·
Aufenthalt für 3 Nächte
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
10
Carl David
10. Mai 2025
·
Aufenthalt für 7 Nächte
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Olga S
26. Mai 2023
·
Aufenthalt für 4 Nächte
The best beach in Play Del Carmen.
The best beach in Play Del Carmen.
10
zohreh
18. Sept. 2025
·
Aufenthalt für 4 Nächte
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Juan
9. Juli 2025
·
Aufenthalt für 4 Nächte
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
10
Rodrigo
18. Juli 2023
·
Aufenthalt für 4 Nächte
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
10
Dean
20. Jan. 2025
·
Aufenthalt für 10 Nächte
Great place for a relaxing vacation. The ocean views and beach were amazing.
Great place for a relaxing vacation. The ocean views and beach were amazing.
10
Marie
11. Nov. 2025
·
Aufenthalt für 5 Nächte
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
10
Gwyn
10. Feb. 2025
·
Aufenthalt für 5 Nächte
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
10
Jen Larie
20. Juli 2023
·
Aufenthalt für eine Nacht
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die pflanzliche Küche wird häufig für ihren Geschmack und ihre Kreativität gelobt, mit ausgezeichneten Mocktails/Cocktails und einigen Fleisch-/Meeresfrüchteoptionen auf Anfrage. Wiederkehrende Kritikpunkte sind eine begrenzte Auswahl an nicht-veganen Optionen und Vielfalt, saisonale Restaurantwechsel/Schließungen, gelegentliche Inkonsistenzen, langsamer Service und seltene Krankheitsmeldungen.
Ähnliche Gästebewertungen
10
Craig
12. März 2025
·
Aufenthalt für 4 Nächte
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
10
Sandy
14. Okt. 2025
·
Aufenthalt für eine Nacht
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
8
David
30. März 2023
·
Aufenthalt für 9 Nächte
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
8
Trent
8. Apr. 2024
·
Aufenthalt für 7 Nächte
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Anja
27. Juni 2025
·
Aufenthalt für 5 Nächte
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
8
Abrahem
15. Juli 2023
·
Aufenthalt für 5 Nächte
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
10
Mohamad Bassam
6. Sept. 2024
·
Aufenthalt für 6 Nächte
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
8
Bernardo
18. Apr. 2025
·
Aufenthalt für 4 Nächte
Excellent. Made for plant-based diet people.
Excellent. Made for plant-based diet people.
10
Erin
24. Okt. 2025
·
Aufenthalt für 7 Nächte
Outstanding service and food
Outstanding service and food
6
Abraham
15. Juli 2024
·
Aufenthalt für 4 Nächte
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Ansgar
6. Nov. 2025
·
Aufenthalt für 10 Nächte
Alles unglaublich toll!
Alles unglaublich toll!
10
Ansgar
16. Apr. 2025
·
Aufenthalt für 7 Nächte
Hier passt alles, wenn man an guten yoga und Entspannungskursen interessiert ist. Essen und Getränke sehr gut und freundliches Personal. Tagesausflüge sind eigentlich zu schade, da man den Tag im Hotel „verliert“. Wir waren nicht ohne Grund zum zweiten Mal hier.
Hier passt alles, wenn man an guten yoga und Entspannungskursen interessiert ist. Essen und Getränke sehr gut und freundliches Personal. Tagesausflüge sind eigentlich zu schade, da man den Tag im Hotel „verliert“. Wir waren nicht ohne Grund zum zweiten Mal hier.
10
Peonia
26. Juli 2026
·
Aufenthalt für 4 Nächte
Lovely swimming and imaginative and yummie food!
Lovely swimming and imaginative and yummie food!
10
Terri
24. Juli 2026
·
Aufenthalt für 5 Nächte
Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
10
Yashwanth
14. Juli 2026
·
Aufenthalt für 5 Nächte
Palmaia was such a peaceful paradise! We went in mid June and it was pretty quiet so we felt like we had so much space to ourselves. Our nomadic guide Karen was helpful with all of our questions and checked in with us each day to see if we needed anything. We really appreciated her! Edgar gave us a tour when we first arrived and helped us get to the store at Sandos when we needed to get electrolytes (I got dehydrated the first day!) But what helped even more was when room service brought us fresh coconuts and a natural electrolyte drink. They literally saved our vacation because I felt better within an hour after that. The food was so good too! As vegetarians it was nice to not have to wonder what we could pick from the menu, and everything we chose was fresh and delicious. Our favorite restaurant was Ume- their sushi, pho, and desserts were our favorite dishes! Another highlight for us was the coffee shop, Plantissa. The interior design is out of a high end magazine and their bakery and drinks were a yummy mid day snack! We also attended some of the daily activities like yoga, a sound bath, breath work and an art class. It all felt like a dream, doing these things with such beautiful scenery around us! The teachers were kind and patient and we really appreciated the whole experience. We keep looking back at pictures and wanting to book again soon, it’s was so worth it!
Palmaia was such a peaceful paradise! We went in mid June and it was pretty quiet so we felt like we had so much space to ourselves. Our nomadic guide Karen was helpful with all of our questions and checked in with us each day to see if we needed anything. We really appreciated her! Edgar gave us a tour when we first arrived and helped us get to the store at Sandos when we needed to get electrolytes (I got dehydrated the first day!) But what helped even more was when room service brought us fresh coconuts and a natural electrolyte drink. They literally saved our vacation because I felt better within an hour after that. The food was so good too! As vegetarians it was nice to not have to wonder what we could pick from the menu, and everything we chose was fresh and delicious. Our favorite restaurant was Ume- their sushi, pho, and desserts were our favorite dishes! Another highlight for us was the coffee shop, Plantissa. The interior design is out of a high end magazine and their bakery and drinks were a yummy mid day snack! We also attended some of the daily activities like yoga, a sound bath, breath work and an art class. It all felt like a dream, doing these things with such beautiful scenery around us! The teachers were kind and patient and we really appreciated the whole experience. We keep looking back at pictures and wanting to book again soon, it’s was so worth it!
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:59
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Sie planen eine Reise nach Playa del Carmen?
Was kosten Hotelzimmer im Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen normalerweise?
In den nächsten 60–90 Tagen liegen die Zimmerpreise im Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen typischerweise bei etwa 844 $ pro Nacht für zwei Gäste, wobei die Preise an Spitzentagen zwischen 668 $ und 850 $ variieren.
Wann ist die ruhigste Zeit für einen Besuch im Palmaïa The House of AïA All Inclusive Wellness Resort?
September ist der ruhigste Monat für einen Besuch im Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen, da die Nachfrage dann am geringsten und März der Monat mit den meisten Besuchern ist. Rechnen Sie von April bis März mit einem stetigen Anstieg der Besucherzahlen und planen Sie für die Nebensaison im Spätsommer.
Welche Sehenswürdigkeiten und Erlebnisse befinden sich in der Nähe des Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen?
Das Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen befindet sich in Playa del Carmen in unmittelbarer Nähe zum Strand Playacar, dem Hauptstrand von Playa del Carmen und der Quinta Avenida und ist somit ideal für Strandurlaub und Stadtbummel. Die Unterkunft legt Wert auf Luxus und Spa/Entspannung und bietet einfachen Zugang zu lokalen Naturgebieten wie dem Xaman Ha Aviary und zum Golfplatz Playacar Golf Club in der Nähe.
Welcher Monat bietet die niedrigsten Preise im Palmaïa The House of AïA All Inclusive Wellness Resort?
September ist der günstigste Monat für einen Aufenthalt im Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen mit einem Durchschnitt von 864 $ pro Nacht; Februar ist der teuerste, mit einem Durchschnitt von 1.283 $. September ist auch der Monat mit den wenigsten Besuchern, sodass Sie niedrigere Preise und weniger Touristen erwarten können.
Wie vergleichen sich die Preise des Palmaïa The House of AïA All Inclusive Wellness Resort mit anderen Hotels in Playa del Carmen?
Das Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen ist günstiger als 5 von 16 vergleichbaren Hotels in der Umgebung, mit einem typischen Medianpreis von 995 $ pro Nacht im Vergleich zu etwa 819 $ für die Konkurrenz.
Wie liegt der Preis pro Nacht für Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen im Vergleich zu den letzten Wochen?
Der aktuelle Preis für Palmaïa The House of AïA All Inclusive Wellness Resort in Playa del Carmen beträgt 939 $ pro Nacht bei 2 Gästen und ist für dieses Hotel üblich: er liegt innerhalb von 5 % des Durchschnitts von 894 $ in den letzten 60 Tagen. Die Preise pro Nacht lagen in diesem Zeitraum meist zwischen 745 $ und 1.077 $.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
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Dezember 2026
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Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-02: 1296.2031717333984USD
- 2026-11-03: 840.6216000629883USD
- 2026-11-04: 935.6359732426757USD
- 2026-11-05: 935.2716073901366USD
- 2026-11-06: 934.7478741708984USD
- 2026-11-07: 935.6359732426757USD
- 2026-11-08: 935.4578206098632USD
- 2026-11-09: 936.119540147461USD
- 2026-11-10: 935.6359732426757USD
- 2026-11-11: 935.4846664628906USD
- 2026-11-12: 935.6027062441406USD
- 2026-11-13: 831.7682066088867USD
- 2026-11-14: 829.6468377392578USD
- 2026-11-15: 829.6468377392578USD
- 2026-11-16: 830.3009748603515USD
- 2026-11-17: 830.2767930996093USD
- 2026-11-18: 836.7172020439452USD
- 2026-11-19: 832.1914557319336USD
- 2026-11-20: 832.0279897617187USD
- 2026-11-21: 830.434589334961USD
- 2026-11-22: 830.2767930996093USD
- 2026-11-23: 829.7530598803711USD
- 2026-11-24: 829.6468377392578USD
- 2026-11-25: 830.2767930996093USD
- 2026-11-26: 830.8639180532226USD
- 2026-11-27: 830.6111708364258USD
- 2026-11-28: 830.3009748603515USD
- 2026-11-29: 830.434589334961USD
- 2026-11-30: 830.6111708364258USD
- 2026-12-01: 956.4189670195312USD
- 2026-12-02: 955.7766475385741USD
- 2026-12-03: 953.3021156660155USD
- 2026-12-04: 996.3871139926757USD
- 2026-12-05: 993.960877331543USD
- 2026-12-06: 984.2760138442383USD
- 2026-12-07: 993.960877331543USD
- 2026-12-08: 952.1979518789062USD
- 2026-12-09: 1000.3841404511718USD
- 2026-12-10: 993.960877331543USD
- 2026-12-11: 880.5459602885742USD
- 2026-12-12: 993.960877331543USD
- 2026-12-13: 830.8639180532226USD
- 2026-12-14: 830.3584236196289USD
- 2026-12-15: 829.6468377392578USD
- 2026-12-16: 866.0086234790039USD
- 2026-12-17: 829.7530598803711USD
- 2026-12-18: 723.2706574438477USD
- 2026-12-19: 694.2164768422851USD
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 1521.0746930595703USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Kinder unter 10 Jahren erhalten keinen Zutritt. Diese Unterkunft serviert hauptsächlich pflanzliche Mahlzeiten.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Bitte wende dich im Voraus an die Unterkunft, um einen Hochstuhl zu reservieren
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Kinder unter 10 Jahren erhalten keinen Zutritt.
- Der Pool ist von 08:00 Uhr bis 20:00 Uhr geöffnet.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- In dieser Unterkunft sind Gäste jeglicher sexuellen Orientierung und Geschlechtsidentität willkommen (LGBTQ+-freundlich).
Unternehmensdetails
Registrierungsnummer der Unterkunft 008-007-006281/2025
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Services
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Geldwechsel
Safe
Geldautomat
Fahrradvermietung
Gepäckaufbewahrung
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Privatstrand
Strand (in der Nähe)
Pool im Freien
Live-Musik
Pool (Infinity)
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Massage
Spa & Wellness Center
Friseur/Schönheitssalon
Körperanwendungen
Gesichtsanwendungen
Pool-Bar
Frühstück auf dem Zimmer
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Kostenfreies Parken
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN