Palmaïa The House of AïA All Inclusive Wellness Resort
687 USD
a notte
Media per settembre
Prezzi per Palmaïa The House of AïA All Inclusive Wellness Resort
Seleziona le date per controllare prezzi e disponibilità
687 USD
a notte
Media per settembre
Prezzi medi mensili
Presso Palmaïa The House of AïA All Inclusive Wellness Resort, il prezzo per notte è in media di 687 USD nel mese più economico (settembre) e di 1081 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 934 USD |
| febbraio | 1081 USD |
| marzo | 1008 USD |
| aprile | 956 USD |
| maggio | 848 USD |
| giugno | 818 USD |
| luglio | 783 USD |
| agosto | 759 USD |
| settembre | 687 USD |
| ottobre | 736 USD |
| novembre | 821 USD |
| dicembre | 832 USD |
G
F
M
A
M
G
L
A
set · 687 USD
S
O
N
D
Prezzo più alto: febbraio (circa 1081 USD)
Prezzo più basso: settembre (circa 687 USD)
Informazioni su questa struttura
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 6 piscine all'aperto e un centro fitness aperto 24 ore su 24, il divertimento...
Servizi
Lasciati coccolare presso la spa, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Grazie ad un'ampia gamma di servizi, che include 6 piscine all'aperto e un centro fitness aperto 24 ore su 24, il divertimento è assicurato. Questa struttura propone, inoltre, il Wi-Fi gratuito, servizi di concierge e un salone di parrucchiere.
Servizi per le aziende
Potrai usufruire di un pratico servizio di lavanderia e lavaggio a secco, una reception aperta 24 ore su 24 e personale poliglotta. Il un parcheggio gratuito è disponibile in loco.
Ristorazione
Puoi gustare gustose specialità da MAR DE OLIVO, uno dei 4 ristoranti ristoranti presso un resort, specializzato in cucina mediterranea; oppure, resta in stanza e approfittarne per rilassarti, visto che c'è un servizio in camera 24 ore su 24. Altrimenti puoi assaggiare gli stuzzichini preparati al bar/caffetteria. Un bar sulla spiaggia, 3 bar/lounge e 2 bar sull'acqua ti offrono il contesto giusto se desideri un drink rinfrescante.
Camere
Rilassati in una delle 234 camere della struttura, complete di minibar con snack e bevande gratuite e macchina per caffè espresso. Le camere sono dotate di balcone o patio attrezzato. La Smart TV da 50 pollici con canali in digitale è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti permette di restare in contatto con il mondo. I bagni dispongono di set di cortesia firmati e asciugacapelli.
Posizione
Soggiornando in Palmaïa-The House of AïA: All Inclusive Wellness Resort a Playa del Carmen (Playacar), sarai a 3 minuti di auto da Pista Ciclabile su Paseo Xaman-Ha e 7 minuti da Voliere di Xaman Ha. Questa struttura all-inclusive dista 4,1 km da Quinta Avenida e 4,2 km da Terminal marittimo di Playa del Carmen.
Nelle vicinanze
Spiaggia di Playacar(0.1 miglia)
Pista Ciclabile su Paseo Xaman-Ha(0.9 miglia)
Campo da Golf Mahi(1.4 miglia)
Rovine Maya di Playacar(1.7 miglia)
Voliere di Xaman Ha(2 miglia)
Golf Club Playacar(2.1 miglia)
Terminal marittimo di Playa del Carmen(2.2 miglia)
Centro Commerciale Paseo del Carmen(2.2 miglia)
Centro Commerciale Centro Maya(2.3 miglia)
Plaza Paraiso(2.3 miglia)
Quinta Avenida(2.3 miglia)
Portal Maya(2.3 miglia)
Parco dei Fondatori(2.3 miglia)
Spiaggia principale di Playa del Carmen(2.4 miglia)
Museo Frida Kahlo(2.6 miglia)
Aeroporto Internazionale di Cozumel (CZM)(19.6 miglia)
Aeroporto Internazionale di Cancún (CUN)(37.8 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Posizione
Paseo Xaman - Ha Manzana1, Fracc Playacar, Playacar Zona Hotelera, Playa del Carmen, Messico
Spiaggia di Playacar (0.1 miglia)
Pista Ciclabile su Paseo Xaman-Ha (0.9 miglia)
Campo da Golf Mahi (1.4 miglia)
Rovine Maya di Playacar (1.7 miglia)
Voliere di Xaman Ha (2 miglia)
Golf Club Playacar (2.1 miglia)
Opzioni camera
5
King Suite with Bathtub Ocean view
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
King Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
538 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
5
Swim Out Queen Suite
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 3
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
9
Swim Out Meditation Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
710 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
5
Queen Suite
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 3
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
6
King Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
5
Family King Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto A Castello
Posti letto: 2
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
8
Meditation Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
712 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Swim Out King Suite with Bathtub
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
8
Family Master Suite Ocean View
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto A Castello
Posti letto: 2
712 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Family Master Suite
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto A Castello
Posti letto: 2
710 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
7
Swim Out Family Master Suite
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto A Castello
Posti letto: 2
710 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
6
Family King Suite
Dettagli della camera
1 Letto Matrimoniale Large
e 1 Letto A Castello
Posti letto: 2
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
5
Queen Suite Ocean View
Dettagli della camera
2 Letti Matrimoniali
Posti letto: 3
534 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separato
7
Meditation Suite
Dettagli della camera
1 Letto Matrimoniale Large
Posti letto: 2
710 ft²
Balcone o spazio esternoAria condizionataWi-Fi (gratuito)Soggiorno separatoVasca idromassaggio privata internaVasca spa privata
Recensioni degli ospiti su Palmaïa The House of AïA All Inclusive Wellness Resort
9.6
Eccezionale
Sulla base di 664 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Da numerose recensioni, Palmaïa The House of AïA All Inclusive Wellness Resort è apprezzato per l'ambientazione serena sulla spiaggia immersa nella giungla, il personale cordiale e i Nomadic Guides, l'eccezionale offerta gastronomica a base vegetale con alcune opzioni non vegane, e la varietà di attività di yoga, meditazione e benessere.
Mostra di piùTi è stato utile?
Cosa pensano gli ospiti
Da numerose recensioni, Palmaïa The House of AïA All Inclusive Wellness Resort è apprezzato per l'ambientazione serena sulla spiaggia immersa nella giungla, il personale cordiale e i Nomadic Guides, l'eccezionale offerta gastronomica a base vegetale con alcune opzioni non vegane, e la varietà di attività di yoga, meditazione e benessere.
La maggior parte degli ospiti trova le camere moderne e confortevoli, la spiaggia e le piscine bellissime e la struttura pulita e ben tenuta. Tra i principali svantaggi riscontrati: orari di apertura limitati per i ristoranti e intrattenimento in bassa stagione, servizio a volte lento o incostante, una palestra non molto attrezzata e una scelta limitata di piatti non vegani. Ideale per i viaggiatori che preferiscono un'esperienza all-inclusive tranquilla e rigenerante.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Diverse piscine, una bellissima spiaggia con cabanas, lezioni di benessere quotidiane, biciclette, bar e l'Atlantis Spa riscuotono costantemente lodi. Tra le critiche riscontrate nelle recensioni: chiusure stagionali o per eventi privati, attrezzature limitate in palestra, lettini talvolta scarsi e serate tranquille con intrattenimento minimo.
Recensioni degli ospiti correlate
8
Ronald
11 mar 2023
·
Soggiorno di 5 notti
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
The staff in this hotel is extremely friendly and attentive. The food was delicious in every single restaurant (even the plant based dishes). There were plenty of activities to do during the day. The beach is just so beautiful and facilities are well cared for and enjoyable. However, I went to this hotel for the wellness concept and had in mind getting in the spa for pampering. I found all the treatments outrageously; around €400 for the cheapest massage (not even in a 5* hotel in Dublin or London). It destroyed my expectation and frankly found this as rip-off. The bar in the pool is not minded by the staff. I had to go to the restaurant or beach bar every time to get drinks. Also, the pool bar didn’t have tonic water for 3 days in a row, so I couldn’t get a basic gin/vodka tonic. Wine with dinners were not great and we would have expected betters options for the inclusive price. There is no entertainment at night and the music is turned off really early (9pm). Last drinks are 11pm. Lastly, there weren’t many fresh juice options but orange, the rest of options were processed juices. I think it went against the natural concept of the resort. With all this said, we truly enjoyed the resort but certainly would expect a bit more when paying these prices. To stay and additional night was more than 1275 USD.
10
Marco Antonio
11 nov 2025
·
Soggiorno di 4 notti
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
8
Charles
8 gen 2023
·
Soggiorno di 5 notti
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
Good: Food quality, service, spa. Bad: Not enough beach / pool chairs for guests (staff did nothing to prohibit the ‘reserving / holding’ of spaces with towels early in the morning so no one could use the empty seating areas … shame on fellow guests), lots of kids, a bit understaffed (waiters). Resort a bit big for my tastes. Overall rating: 8.5 (very, very good; but not great).
8
Kyle
6 gen 2025
·
Soggiorno di 6 notti
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Suzanne
9 feb 2023
·
Soggiorno di 9 notti
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
The programs at Palmaia are outstanding. The meditations, sound bath, singing bells, rituals and healing breath sessions are exceptional. Facilities are beautiful, rooms are wonderful, beach cabanas are great. This was our second visit to the resort, and we stayed for 9 days 2 days from our first visit. We found that the noise level was higher, music was too loud for a meditation focused hotel. We found that the food, while very good, was not varied enough and after eating at Ume, Lex and Mar d\'Olivo twice, there was nothing else we wanted to eat. They did not have nightly specials, which would have helped. Also, the cocktail menu was reduced from the last visit which was disappointing. However, the beach bar mixologists were amazing. We just asked them to get creative and the cocktails were out of this world. The resort had two "retreats" which they did not manage very well. The retreat guests had booming disco music in a tent right beside the meditation tent. Our meditation session was ruined. The Cacao ceremony was also ruined because of these "special" guests. Palmaia needs better management. If one of the events had been moved it would have been fine. Beach service was slow on this visit. Not enough staff and the kitchen and bar was awfully slow.
8
Tatyana
2 mag 2025
·
Soggiorno di 4 notti
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
Very nice resort but absolutely no nighttime entertainment and limited restaurant options.
10
Vladimir
6 giu 2025
·
Soggiorno di 3 notti
Wonderful resort with great food, amenities and five star service.
Wonderful resort with great food, amenities and five star service.
10
julie
21 gen 2025
·
Soggiorno di 6 notti
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
magnifique endroit, merci à Oscar, Dany et Gloria pour le service exceptionnel, merci aux formidables profs de yoga, Yvan, Angel, merci pour la cérémonie du cacao et pour les vélos disponibles un peu partout, c’est vraiment cool de pouvoir se promener dans la jungle et d’explorer les cenote, les grottes et de voir les singes :) la plage est magnifique et les soirées du au bord du feu sur les place sont magiques!
10
Mohamad Bassam
6 set 2024
·
Soggiorno di 6 notti
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Marie
11 nov 2025
·
Soggiorno di 5 notti
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Pulizia
Le recensioni descrivono costantemente il resort e le camere come molto puliti e ben mantenuti. Alcuni ospiti hanno menzionato problemi isolati di manutenzione o pulizia, ma gli standard complessivi sono elevati.
Recensioni degli ospiti correlate
10
Kilman
7 mar 2023
·
Soggiorno di 3 notti
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
Everything was great! The team working over there are fantastic, they not only provide best customer service but they transmit this calmness and vibe that immediately make you feel relaxed. The food and drinks are an experience, each bite you taste something different, the presentation is gorgeous. The only not so great things for us were that everything, even beach club, closes at 11pm, I know they don’t want to become a party hotel but one extra hour on the weekends at least ti enjoy that beautiful space would be ideal. Also, when you walk at night you still see a lot of dirty cups left behind, especially around the pool decks and most of all ok what seems to be an “abandoned area” called “plurge” pools. Beautiful area like everything on the hotel but both pools there were extremely dirty, not just leaves but plastic cups and even a SHEIN bathing suit protector, that was disgusting.
10
Marie
31 gen 2026
·
Soggiorno di 12 notti
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 gen 2025
·
Soggiorno di 6 notti
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
10
kinjal
18 dic 2024
·
Soggiorno di 2 notti
Great property clean great staff great for solo women travelers
Great property clean great staff great for solo women travelers
6
Maria
13 set 2025
·
Soggiorno di 3 notti
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.
10
Carl David
10 mag 2025
·
Soggiorno di 7 notti
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
zohreh
18 set 2025
·
Soggiorno di 4 notti
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Casey
7 ott 2025
·
Soggiorno di 4 notti
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!
10
Mohamad Bassam
6 set 2024
·
Soggiorno di 6 notti
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
10
Davette
18 apr 2024
·
Soggiorno di 3 notti
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Do not hesitate to book! Best resort I’ve ever booked. Incredible food, staff, cleanliness with excellent offerings. Will definitely return!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Camere
Le camere sono moderne, eleganti e confortevoli, molte con vista sull'oceano e letti accoglienti. Alcuni ospiti hanno notato rumore dal corridoio, vista ostruita, porte del balcone pesanti o piccoli problemi con il minibar/l'allestimento.
Recensioni degli ospiti correlate
10
David
23 giu 2025
·
Soggiorno di 3 notti
Very clean, very modern, very trendy overall, great experience
Very clean, very modern, very trendy overall, great experience
10
Clementine
7 feb 2025
·
Soggiorno di 4 notti
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
We had an amazing stay. Everything was perfect. Beautiful room. Beautiful amenities. Incredible food, including vegan and non-vegan. Great cocktails and mocktails, all included in the price of the stay. We can't wait to come back and will probably bring our kids next time. Special mention to Reyes at Charlie's Vegan Taco Truck and Danny at the beach bar.
4
Netta
3 dic 2024
·
Soggiorno di 4 notti
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
Shower with cold water. We figured out the second day that you need to let the water running for 15-20 minutes until you get hot water. They kept replenish only 3 towels for 4 people even when we told them repeatedly it's not enough. The food is subpar and the non vegan options are really poor in selection and quality. The door to the balcony was extremely heavy. It was impossible for my daughter (she's 12) to open it by herself. And it keeps on and on. We paid over $1000 a night for a suite and it was extremely disappointing for us.
10
Nune
28 lug 2025
·
Soggiorno di 4 notti
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy. There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful. I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor. We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar. The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful. The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me. Palmaïa is my favorite all-inclusive resort so far.
8
David
30 mar 2023
·
Soggiorno di 9 notti
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
2
jamnisa
29 set 2025
·
Soggiorno di 3 notti
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Carl David
10 mag 2025
·
Soggiorno di 7 notti
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Jose
1 lug 2023
·
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
We were looking for a resort to disconnect, relax and recharge, and we found all those things at Palmaia They exceeded our expectations. The food was amazing, made to order, no buffet. Day and night room service included. The ocean view room did not disappoint. Top notch staff! Highly recommend.
10
N
4 ott 2025
·
Soggiorno di 1 notte
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
Was a little hesitant to book as I am not a wellness / inward centred person...just wanted a luxe hotel on a gorgeous beach! At least in off season (mid Sept), I saw little evidence of this being a targetted wellness resort. There were classes held somewhere...I never saw them. Alcohol was offered on all menus (usually without prices but presumably not included in this all inclusive resort?) The food was truly amazing and healthy, saw a bit of seafood on menu, not too much red meat. Rooms and pools and the pool bar gorgeous design. I tried to go for a walk in the jungle but this doesnt seem to go anywhere...that would have been a nice feature but otherwise I cant really fault. Would stay again ...which is rare for me, I always like to try new places.
10
Gwyn
10 feb 2025
·
Soggiorno di 5 notti
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizio
Il personale è ampiamente descritto come cordiale, attento e sinceramente disponibile, con i Nomadic Guides spesso menzionati in particolare. Diverse recensioni segnalano un servizio lento o incostante al ristorante/in spiaggia, occasionali problemi con il check-in o l'assegnazione della camera e tempi di risposta più lunghi da parte del concierge di notte.
Recensioni degli ospiti correlate
10
Marco Antonio
11 nov 2025
·
Soggiorno di 4 notti
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.
10
Marie
31 gen 2026
·
Soggiorno di 12 notti
Rooms were spotless and staff great
Rooms were spotless and staff great
8
Kyle
6 gen 2025
·
Soggiorno di 6 notti
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
Writing a lengthy review since we struggled to commit to this property as it appears a little niche. We stayed for 6 nights and enjoyed it for the most part. The condition, cleanliness and style of the property are all excellent. UME was very good and some of the best sushi I've had. Yoga was great, gym facilities limited yet workable but no constant cleaning like other 5* we've stayed. The food was the single best thing and all credit to the kitchen staff for the constantly high level especially since the non-vegans would request many off-menu items or tweaks etc. Bar staff deserve a nod for their attentiveness on the few occasions we were there and the NYE was a credit to all involved, most enjoyable and well ran. On a general view point the service was patchy for this rating and price point... from missing towels, forgotten waters to multiple wrong orders, mainly in the main restaurant. The staff are super nice, friendly & helpful but could do with a few extra staff members and more training as do the middle manager we encountered who had no idea how to escalate and deal with issues when they occur. There are the tiresome sun-bed games, again a surprise for this level of hotel but we just located ourselves in the less attractive areas to avoid silly hogging that many others do.
8
Trent
8 apr 2024
·
Soggiorno di 7 notti
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Tarik
10 feb 2026
·
Soggiorno di 4 notti
How everyone treated us with love!
How everyone treated us with love!
2
jamnisa
29 set 2025
·
Soggiorno di 3 notti
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.
10
Kamilah
20 lug 2025
·
Soggiorno di 7 notti
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive. The spa is beautiful and the therapists there are amazing. There are a variety of daily activities. The nomadic guides, Kasandra and Esteban, are gems!
8
Karla
1 ago 2024
·
Soggiorno di 1 notte
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
Service is hit and miss . Not good by pool and beach areas. Food is not so tasty. Is well kept , clean and quiet place to relax. Mattress was very uncomfortable. Had bumps and uneven. Everything else was good.
10
Edward
2 ago 2025
·
Soggiorno di 3 notti
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.
10
nancy
23 dic 2022
·
Soggiorno di 19.348 notti
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
Everything was fantastic. The property is gorgeous. Safe. Walkable. Quiet. Peaceful. The staff was great. Very attentive. Food was delicious. My one hiccup - the night time nomadic concierge was often very late in responding to requests. 20 minutes late one time. 2 hours later another time. The day time nomadic concierge was superb and responsive immediately. Night time not so much. Thank you.
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Posizione
Situato sul lungomare in mezzo a una lussureggiante giungla, l'ambiente è isolato, sicuro e sereno, con splendide viste sull'oceano e sulla fauna selvatica. È più adatto al relax che alla vita notturna, e piacevolmente distante dalle zone più affollate.
Recensioni degli ospiti correlate
10
Tameassa
28 dic 2022
·
Soggiorno di 3 notti
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
This was our second visit to palmaia this year. From the moment one arrives at this enclave you are greated by a friendly staff member, Oscar if you are lucky. Food is top notch as well as the drink selection. Most meals can have various meats added as an option as well as everything prepared to your vegan/vegetarian needs or dietary restrictions. Staff is exceptional all around with too many to list. Entertainment has improved for longer dj hours, or maybe there were just more people this visit. As for prior comments regarding children, and statements I overheard at the resort: For example, Its simply rude to expect staff members to know what a "babychino" is and get all fussy about it. Just tell them some frothed milk and move on, don\'t be ignorant. This is a wellness retreat and markets itself as such, not magic kingdom. As for activities the rituals deck sessions were always a must as well as spidermonkey spotting from the greenhouse to the spa. Beach is incredible because of shallow sandbar and is my preference considering the pools are unheated. We look forward to returning and seeing you once again in March.
10
Carl David
10 mag 2025
·
Soggiorno di 7 notti
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
High quality hotel, impeccable rooms, secluded beach, quiet with no parties around. Sophisticated people
10
Olga S
26 mag 2023
·
Soggiorno di 4 notti
The best beach in Play Del Carmen.
The best beach in Play Del Carmen.
10
zohreh
18 set 2025
·
Soggiorno di 4 notti
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious. The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit. Overall, a great experience and highly recommended!
10
Juan
9 lug 2025
·
Soggiorno di 4 notti
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach ! There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans . The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great. I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign. You will have the best time, no matter what type of trip your looking for here!!
10
Rodrigo
18 lug 2023
·
Soggiorno di 4 notti
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
What an amazing property! Very exclusive, brand new and isolated from the crowded Cancun areas. Food is surprisingly good (I’m not a vegan and have to recognize they make it unique with flavors you can’t imagine). Perfect stay. Hope to be back.
10
Dean
20 gen 2025
·
Soggiorno di 10 notti
Great place for a relaxing vacation. The ocean views and beach were amazing.
Great place for a relaxing vacation. The ocean views and beach were amazing.
10
Marie
11 nov 2025
·
Soggiorno di 5 notti
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!
10
Gwyn
10 feb 2025
·
Soggiorno di 5 notti
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
A beautiful modern facility carefully blended into the surroundings incorporating natural and interesting sinkholes, a long sandy beach, and winding walkways. Delicious food with five restaurant options to suit your mood of fine or casual dining with fresh, organic plant-based ingredients. Easy for both adults only as well as families with separate building to allow quiet space. I can’t wait to return!
10
Jen Larie
20 lug 2023
·
Soggiorno di 1 notte
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
From the minute I arrived at this magical resort in Playa Del Carmen, I was immediately transformed into a relaxed state by the serene beauty, excellent service and accommodations, beautiful beaches..and the five start vegan dining experience! This was my second solo trip visiting this resort and I can’t wait to return! If you are seeking a quiet, peaceful, rejuvenating retreat or love yoga and meditation, vegan /allergy free healthy meals (w meat as an option) this resort offers an unparalleled blend of tranquility, comfort, and eating exceptional food. Waking up to the breathtaking view of the blue ocean, white sand, sunlight was truly a magical sight. The ocean waves and the cool sea breeze converted me to a calm and relaxed state that continued all four days.. at the beach.. in the room …the amazing restaurants or by the pool! A truly economical all inclusive resort with everything included! The activities, yoga, food, drinks and even the daybeds on the beach! Palmaia gives a “yoga retreat” vibe, a perfect place for wellness and self-discovery. All of the staff were happy, friendly and attentive, and made you feel special. They even remembered what you liked and made sure you had everything you needed. The food was a highlight as well! Being gluten and dairy feee, I have never eaten so well.. I decided to go vegan fish… The presentation…of each meal made by the culinary team was insanely beautiful. The photos are mind blowing!
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Ristorazione
La cucina a base vegetale è spesso elogiata per il sapore e la creatività, con eccellenti mocktail/cocktail e alcune opzioni di carne/pesce disponibili su richiesta. Le critiche ricorrenti includono una scelta limitata di opzioni non vegane e varietà, rotazione/chiusura stagionale dei ristoranti, occasionali incoerenze, servizio lento e rari casi di malessere.
Recensioni degli ospiti correlate
10
Craig
12 mar 2025
·
Soggiorno di 4 notti
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!
10
Sandy
14 ott 2025
·
Soggiorno di 1 notte
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.
8
David
30 mar 2023
·
Soggiorno di 9 notti
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
Very nice property overall. Amazing beach and resort grounds, great food - although limited selection. Very nice staff. Our stay would have been perfect if the service was a little bit better and more consistent. For the price of the property, a higher level of service and communication is expected. Mainly inconsistent room service and food service - long wait times for food, wrong time estimates, incorrect orders, gap between menu description and actual food. We had a family room in the family building - sound proofing on the beach side is great however the hallway door is not good and can be loud with staff or families walking past.
8
Trent
8 apr 2024
·
Soggiorno di 7 notti
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
The property is very nice and overall we had a good one week stay. The beach is great, food is overall good and the staff were mostly great, especially the guy at the taco truck! However, there were just a few things that didn’t make it worth five stars and I’m not sure we’d return. The beach service was hit and miss. In the end we worked out if we sat in the area in front of Su Casa the guy there was excellent, anywhere else and it was terrible. Unfortunately my wife and I both got food poisoning after dining at Su Casa for lunch, not sure what it was but it definitely put a handbrake on the holiday for a day and a half. Our kids managed to avoid it thankfully. The last two nights of our stay, one of the restaurants was closed for a private event. One restaurant closed every night on top of that, meaning we only had two options (one being the breakfast /lunch/dinner option) for our last two nights which is unacceptable. Lastly and this is small. We booked the VIP car service to the airport and a staff member hitched a ride in the front seat. What made it weird was the lack of communication that this was happening.
10
Anja
27 giu 2025
·
Soggiorno di 5 notti
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be. The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious. Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless. The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices. The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual. Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.
8
Abrahem
15 lug 2023
·
Soggiorno di 5 notti
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
This hotel is a vegan hotel. They do offer a couple of options for non vegans but not much
10
Mohamad Bassam
6 set 2024
·
Soggiorno di 6 notti
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
Second time here.. first time in may 2023. Fantastic. Clean property that combines jungle and ocean front rooms in spectacular views. Very friendly staff. Very calming setting and set ip to be that way. If you are a cruise person who likes to trip over by people and having people right and left, this is not for you. If you like quietness, serenity, and nature, this is the spot for you. Food? Yes it is vegan resort. I am mostly carnivore and came back here as the quality is really good. You have three main restaurants that re open, Su Casa, Ume, and Lek. The Mar De Olive that is advertised online on the website is closed but you can get some of its menu out of Su Casa. In addition to the above, there is a Taco truck that has been also closed (can get its food from Su Casa) and a Cafe (Plantis) Out of the above, for dinner, Ume is ghe best. It is Japanese fusion Second is Su Casa, which has great food and nice views as it is ocean front and open for breakfast and lunch. Open for dinner too but see note below. Third is Lek which is ok. Note: Dinner used to rotate where u have two options a night, now only one place a night open for dinner. While this can be a bit annoying, still didn’t affect the overall experience and we didn’t feel that the food was redundant. Childcare: available at the kids club they have and very nice. Available for three ans above to be left there and potty trained. Otherwise, you have to clarify with them as this changes. Spa: amazing and a must.
8
Bernardo
18 apr 2025
·
Soggiorno di 4 notti
Excellent. Made for plant-based diet people.
Excellent. Made for plant-based diet people.
10
Erin
24 ott 2025
·
Soggiorno di 7 notti
Outstanding service and food
Outstanding service and food
6
Abraham
15 lug 2024
·
Soggiorno di 4 notti
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Wij vonden het een mooi hotel met mooie kamers en en prachtig strand. Mooie spa en mooi in de natuur. Waarom wij geen 5 sterren geven is dat wij ervaren dat er maar 1 restaurant per dag open was met een hele kleine kaart en wij niet vegan zijn en de vlees/vis opties erg beperkt waren en niet altijd even lekker. Wij hadden het idee dat het door het laagseizoen nogal uitgekleed was..
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
10
Peonia
26 lug 2026
·
Soggiorno di 4 notti
Lovely swimming and imaginative and yummie food!
Lovely swimming and imaginative and yummie food!
10
Terri
24 lug 2026
·
Soggiorno di 5 notti
Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
Amazing resort already thinking about when to return. Cassandra and Oscar our nomadic guides were amazing, Ale at Lek and Ume restaurant was fantastic along with Samuel and Raul at Su Casa. Such a perfect holiday. I enjoyed the classes ran by Roxy the best
10
Gabriela
10 giu 2026
·
Soggiorno di 5 notti
Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again.
Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again.
10
Heidi
7 giu 2026
·
Soggiorno di 4 notti
Palmaia never disappoints; it is quite like paradise in every way imaginable. The property itself is stunning, as are the accommodations. Every room faces the beach, and you can hear the tide even with the sliding door to your room closed. The rooms are immaculate and contribute to the Zen quality of the resort. The food is absolutely delicious. We have stayed here now four times, and the quality of the food is unwavering. Alas, we do have one complaint, which is they now include animal options for those who are not plant-based. But we believe this is so the owner can remain solvent, so it is a price we are willing to pay to sustain this beautiful place. The rituals, classes, and spa treatments, and the incredible people who take care of you doing your stay are the icing on the cake. If you are considering, do it! It is well worth it!
Palmaia never disappoints; it is quite like paradise in every way imaginable. The property itself is stunning, as are the accommodations. Every room faces the beach, and you can hear the tide even with the sliding door to your room closed. The rooms are immaculate and contribute to the Zen quality of the resort. The food is absolutely delicious. We have stayed here now four times, and the quality of the food is unwavering. Alas, we do have one complaint, which is they now include animal options for those who are not plant-based. But we believe this is so the owner can remain solvent, so it is a price we are willing to pay to sustain this beautiful place. The rituals, classes, and spa treatments, and the incredible people who take care of you doing your stay are the icing on the cake. If you are considering, do it! It is well worth it!
10
Jose
31 mag 2026
·
Soggiorno di 3 notti
Excelente hotel, es un ambiente único.
Excelente hotel, es un ambiente único.
Politiche della struttura
Check-in
Check-out
Dalle 15:00 alle 23:59
Prima delle 12:00
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Stai considerando questo hotel per il tuo viaggio a Playa del Carmen?
Qual è il prezzo tipico delle camere al Palmaïa The House of AïA All Inclusive Wellness Resort a Playa del Carmen?
Nei prossimi 60–90 giorni, il prezzo delle camere al Palmaïa The House of AïA All Inclusive Wellness Resort a Playa del Carmen si aggira solitamente intorno a 802 USD a notte per due ospiti, con un intervallo da 671 USD a 810 USD durante l'alta e la bassa stagione.
Qual è il periodo migliore per visitare Palmaïa The House of AïA All Inclusive Wellness Resort per evitare la folla?
Marzo è il mese più affollato al Palmaïa The House of AïA All Inclusive Wellness Resort a Playa del Carmen, mentre agosto è il mese più tranquillo. Pianifica una visita ad agosto per una folla significativamente inferiore e una maggiore disponibilità rispetto all'alta stagione.
Quali attrazioni e quale atmosfera circondano Palmaïa The House of AïA All Inclusive Wellness Resort a Playa del Carmen?
Situato a Playa del Carmen, Palmaïa The House of AïA All Inclusive Wellness Resort è vicino a Playa Playacar, Quinta Avenida e Playa del Carmen Main Beach, offrendo un facile accesso al tempo in spiaggia, allo shopping e alle passeggiate sul lungomare. L'hotel punta a temi di Spiaggia/Costa e Spa/Relax, quindi è adatto ad ospiti in cerca di una vacanza di lusso incentrata sul benessere.
Quale mese offre le tariffe più basse al Palmaïa The House of AïA All Inclusive Wellness Resort?
Settembre è il mese più economico per soggiornare al Palmaïa The House of AïA All Inclusive Wellness Resort a Playa del Carmen, con una media di 844 USD a notte; febbraio è il mese più costoso, con una media di 1283 USD. Le tariffe più basse di settembre arrivano anche se il mese più tranquillo per quanto riguarda la folla è agosto, quindi le tendenze dei prezzi e della folla differiscono.
Come si confronta il prezzo per notte di Palmaïa The House of AïA All Inclusive Wellness Resort, Playa del Carmen con quello delle ultime settimane?
Il prezzo attuale di Palmaïa The House of AïA All Inclusive Wellness Resort, Playa del Carmen è di 731 USD a notte per 2 ospiti, un prezzo basso per questo hotel: circa 20% in meno rispetto alla media di 893 USD degli ultimi sessanta giorni. Nello stesso periodo, nella maggior parte delle notti le tariffe erano comprese tra 745 USD e 1033 USD.
Prezzi per le prossime date
settembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-09-18: 813.8819084899902USD
- 2026-09-19: 767.4480082946777USD
- 2026-09-20: 736.2023440490722USD
- 2026-09-21: 736.2023440490722USD
- 2026-09-22: 726.120945928955USD
- 2026-09-23: 726.0268523193358USD
- 2026-09-24: 726.0033114013671USD
- 2026-09-25: 725.9548983825683USD
- 2026-09-26: 736.4530968627929USD
- 2026-09-27: 727.5117517700195USD
- 2026-09-28: 734.0398725219726USD
- 2026-09-29: 736.7508614501953USD
- 2026-09-30: 752.6067206359862USD
- 2026-10-01: 736.5079556091308USD
- 2026-10-02: 736.7508614501953USD
- 2026-10-03: 736.7508614501953USD
- 2026-10-04: 736.7508614501953USD
- 2026-10-05: 736.5079556091308USD
- 2026-10-06: 736.4530968627929USD
- 2026-10-07: 736.7508614501953USD
- 2026-10-08: 736.4530968627929USD
- 2026-10-09: 736.5079556091308USD
- 2026-10-10: 736.8762728881835USD
- 2026-10-11: 736.7508614501953USD
- 2026-10-12: 736.7508614501953USD
- 2026-10-13: 736.8762728881835USD
- 2026-10-14: 736.5079556091308USD
- 2026-10-15: 736.5079556091308USD
- 2026-10-16: 736.7508614501953USD
- 2026-10-17: 736.8762728881835USD
- 2026-10-18: 752.5579573059082USD
- 2026-10-19: 736.5079556091308USD
- 2026-10-20: 752.6067206359862USD
- 2026-10-21: 736.4530968627929USD
- 2026-10-22: 736.8762728881835USD
- 2026-10-23: 736.8762728881835USD
- 2026-10-24: 736.8762728881835USD
- 2026-10-25: 736.7508614501953USD
- 2026-10-26: 736.8762728881835USD
- 2026-10-27: 736.5079556091308USD
- 2026-10-28: 736.4530968627929USD
- 2026-10-29: 736.8762728881835USD
- 2026-10-30: 736.8762728881835USD
- 2026-10-31: 736.7508614501953USD
- 2026-11-01: 827.3384857238769USD
- 2026-11-02: 823.021319580078USD
- 2026-11-03: 826.6239207763672USD
- 2026-11-04: 929.524916455078USD
- 2026-11-05: 931.6686813598632USD
- 2026-11-06: 926.3323195800781USD
- 2026-11-07: 927.480219580078USD
- 2026-11-08: 927.480219580078USD
- 2026-11-09: 926.3323195800781USD
- 2026-11-10: 932.3833163696288USD
- 2026-11-11: 930.9541164123534USD
- 2026-11-12: 929.524916455078USD
- 2026-11-13: 823.021319580078USD
- 2026-11-14: 825.9093558288573USD
- 2026-11-15: 826.6239207763672USD
- 2026-11-16: 825.9093558288573USD
- 2026-11-17: 821.8734195800781USD
- 2026-11-18: 825.317119580078USD
Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Non sono ammessi bambini di età inferiore a 10 anni. Questa struttura serve principalmente pasti a base vegetale.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Gli ospiti devono contattare questa struttura in anticipo per prenotare un seggiolone.
- Questa struttura accetta pagamenti tramite carte di credito, carte di debito e i contanti
- Le transazioni senza contanti sono disponibili
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.
- Non sono ammessi bambini di età inferiore a 10 anni.
- Piscina accessibile dalle 08:00 alle 20:00.
- È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un resort prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
- Nelle camere della struttura sono ammessi solo gli ospiti registrati.
- Per la sicurezza dei viaggiatori, sono disponibili metodi di pagamento senza contanti per tutte le transazioni.
- Questa struttura è LGBTQ+ friendly e accoglie tutti gli ospiti, senza alcuna distinzione.
- Il check-in anticipato è a pagamento e soggetto a disponibilità
- Il check-out posticipato è a pagamento e soggetto a disponibilità
È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Servizio in camera
Parcheggio valet
Servizi
Banco escursioni
Lavanderia a secco
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Noleggio biciclette
Deposito bagagli
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Attività
Piscina
Spiaggia privata
Spiaggia - nelle vicinanze
Piscina scoperta
Musica dal vivo
Pool (Infinity)
Mobili da esterno
Pool (Seasonal Outdoor)
Terrazza
Fitness Center (nearby)
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Massaggi
SPA e centro benessere
Barbiere/Estetista
Trattamenti corpo
Trattamenti viso
Bar della piscina
Colazione in camera
Family room
Beach Sun Loungers
Snack Bar/Deli
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parcheggio gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito