Dear Lisbon - Bordalo Palace Chiado
From
$175
/ night
Select dates to see prices and availability
From
$175
/ night
About this property
Dear Lisbon - Bordalo Palace Chiado provides flawless service and all the necessary facilities for visitors. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arran...
Location
Located in Lisbon, Dear Lisbon – Bordalo Palace Chiado is in the city centre. Santa Justa Elevator and Lisbon Cathedral are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz.
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Tour Desk
Housekeeping
Safe-Deposit Box
Location
Largo Rafael Bordalo Pinheiro 31, Chiado, Misericórdia, Santa Maria Maior, Lisbon, Portugal
Room options
11
Premium Suite
Room details
1 Full Bed
Sleeps 2
366 ft²
Air ConditioningHeatingSafety Deposit BoxAccessible by Stairs
4
Double Room
Room details
2 Twin Beds
1 Full Bed
Sleeps 2
280 ft²
Air ConditioningHeatingSafety Deposit BoxAccessible by Stairs
15
Deluxe Suite
Room details
1 Full Bed
Sleeps 2
420 ft²
Air ConditioningHeatingSafety Deposit BoxAccessible by Stairs
Guest reviews of Dear Lisbon - Bordalo Palace Chiado
9.1
Superb
Based on 511 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Dear Lisbon - Bordalo Palace Chiado, travelers praise the central Chiado location, spacious character-filled rooms, and friendly, hands-on staff, with many also appreciating the quality breakfast, while some note street or breakfast-area noise, no elevator, and occasional plumbing odors.
Read moreWas this helpful?
What guests think
At Dear Lisbon - Bordalo Palace Chiado, travelers praise the central Chiado location, spacious character-filled rooms, and friendly, hands-on staff, with many also appreciating the quality breakfast, while some note street or breakfast-area noise, no elevator, and occasional plumbing odors.
Many reviews also describe the intimate, historic atmosphere and thoughtfully appointed rooms, with nice extras like welcome pastries and handwritten notes. Best suited to travelers who value character and walkability over full-scale hotel amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are limited for a boutique property; multiple reviews note there is no elevator, and there's no on-site restaurant, bar, or room service.
Related guest reviews
10
Wayne
May 9, 2024
·
Stayed 3 nights
An excellent stay and we liked the hotel very much. Unfortunately, we had an interior room with no particular view, but it was quiet and that was important too. The downside of this hotel is that it has no bar or restaurant and for older people there is no elevator.
An excellent stay and we liked the hotel very much. Unfortunately, we had an interior room with no particular view, but it was quiet and that was important too. The downside of this hotel is that it has no bar or restaurant and for older people there is no elevator.
10
Marilyn
Mar 27, 2023
·
Stayed 3 nights
Three night stay. Huge room with nice dressing area separate from bath and bedroom. Deluxe Suite #7. Quiet. Staff very helpful. Breakfast nice and included fresh scrambled eggs and bacon. All rooms are on first floor - one flight of stairs. Excellent location and neighborhood. Definitely would stay again.
Three night stay. Huge room with nice dressing area separate from bath and bedroom. Deluxe Suite #7. Quiet. Staff very helpful. Breakfast nice and included fresh scrambled eggs and bacon. All rooms are on first floor - one flight of stairs. Excellent location and neighborhood. Definitely would stay again.
10
Miranda
Sep 6, 2025
·
Stayed 2 nights
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
8
Derek Vitus
May 19, 2024
·
Stayed 3 nights
Old and quaint. The rooms have been updated. Very clean and situated near shops and other areas of interest. Overall, an enjoyable experience.
Old and quaint. The rooms have been updated. Very clean and situated near shops and other areas of interest. Overall, an enjoyable experience.
10
Jeppe
Aug 4, 2025
·
Stayed 3 nights
Location was perfect. The vast majority of anything you will need for an adult couple vacation within 10 minutes walk. The rest is easily reached by Uber or public transport. The hotel itself extremely charming. The little details, such as the morning buffet with only 6 tables located in the old kitchen, was approved highly by the female part of the couple. Extremely nice breakfast. The rooms were perfect. Yes, it is older (located on the first floor of a private building, with 2+3rd floor privately owned), but clean and large. Surprisingly quite at night, even though we had a window to the square with all the restaurants. We did have closed windows and AC on due to the high outside temperature. For a couple trip, this would be a first pick for us going to Lisboa. Highly recommendable.
Location was perfect. The vast majority of anything you will need for an adult couple vacation within 10 minutes walk. The rest is easily reached by Uber or public transport. The hotel itself extremely charming. The little details, such as the morning buffet with only 6 tables located in the old kitchen, was approved highly by the female part of the couple. Extremely nice breakfast. The rooms were perfect. Yes, it is older (located on the first floor of a private building, with 2+3rd floor privately owned), but clean and large. Surprisingly quite at night, even though we had a window to the square with all the restaurants. We did have closed windows and AC on due to the high outside temperature. For a couple trip, this would be a first pick for us going to Lisboa. Highly recommendable.
10
Daniel
Jul 8, 2023
·
Stayed 3 nights
This is a fantastic boutique hotel. It is located in a ~300 year old property. The rooms are spacious and comfortable with AC. The showers are clean with good water pressure and the height of the showerhead worked well for me (I'm 6'4"). The facility still uses metal keys which gives you access to your room and the front entrance. There is also a numerical code you can type into a keypad to get front door access. It felt very secure. All the staff members were friendly and helpful. There is no room service. This is not really a problem as they provide a very nice breakfast and there are many restaurants within walking distance.This includes two restaurants right under the first floor (you do hear their music until 12:00-01:00 but it wasn't particularly obnoxious) The staff did tell our kids (17 and 20 years old) they could not bring takeout in their rooms but let them take it anyway. I did not clarify this policy and it did not seem to be an issue. Location could not have been better and for us the major selling point. Within a 20-30 minute walk you have access to anything you could want. There is even a natural health food grocer around the corner. My wife and I walked all over Lisbon from this location. Uber will come right to the door. I would highly recommend.
This is a fantastic boutique hotel. It is located in a ~300 year old property. The rooms are spacious and comfortable with AC. The showers are clean with good water pressure and the height of the showerhead worked well for me (I'm 6'4"). The facility still uses metal keys which gives you access to your room and the front entrance. There is also a numerical code you can type into a keypad to get front door access. It felt very secure. All the staff members were friendly and helpful. There is no room service. This is not really a problem as they provide a very nice breakfast and there are many restaurants within walking distance.This includes two restaurants right under the first floor (you do hear their music until 12:00-01:00 but it wasn't particularly obnoxious) The staff did tell our kids (17 and 20 years old) they could not bring takeout in their rooms but let them take it anyway. I did not clarify this policy and it did not seem to be an issue. Location could not have been better and for us the major selling point. Within a 20-30 minute walk you have access to anything you could want. There is even a natural health food grocer around the corner. My wife and I walked all over Lisbon from this location. Uber will come right to the door. I would highly recommend.
10
Nabil
Aug 1, 2025
·
Stayed 2 nights
Nice historical hotel
Nice historical hotel
10
Sujin
Aug 24, 2025
·
Stayed 2 nights
I felt like the room was for queen. This is 9 room boutique Hotel, I want to stay again. Breakfast was also excellent.
I felt like the room was for queen. This is 9 room boutique Hotel, I want to stay again. Breakfast was also excellent.
10
Jorge
Nov 26, 2024
·
Stayed 4 nights
Hotel está muy bien mantenido, muy bonito y de época, uno se siente transportado en el tiempo. Ubicación inmejorable en una zona tranquila pero a muy pocos metros de distancia de restaurantes y locales comerciales. La habitación y baño muy amplias y con todas las comodidades. No cuenta con ascensor pero el personal es muy amable. Incluye desayuno, no muy amplio en opciones pero satisfactorio. Sin duda una excelente opción en Lisboa. Muy recomendable.
Hotel está muy bien mantenido, muy bonito y de época, uno se siente transportado en el tiempo. Ubicación inmejorable en una zona tranquila pero a muy pocos metros de distancia de restaurantes y locales comerciales. La habitación y baño muy amplias y con todas las comodidades. No cuenta con ascensor pero el personal es muy amable. Incluye desayuno, no muy amplio en opciones pero satisfactorio. Sin duda una excelente opción en Lisboa. Muy recomendable.
10
Gwyn
Sep 2, 2025
·
Stayed 1 night
Great place to stay in the heart of Chiado. Vintage building, it's a converted apartment, with a nice breakfast and helpful staff. We parked in the area for a night and didn't have too hard of a time finding parking.
Great place to stay in the heart of Chiado. Vintage building, it's a converted apartment, with a nice breakfast and helpful staff. We parked in the area for a night and didn't have too hard of a time finding parking.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Generally very clean and well maintained, with many praising spotless rooms. A few guests reported occasional plumbing or AC odors in specific rooms, and some linens showed minor wear.
Related guest reviews
10
Peter
Nov 10, 2023
·
Stayed 3 nights
Beautiful 200 year old well maintained building, very large and comfortable room. Hotel is spotless and in a great area.
Beautiful 200 year old well maintained building, very large and comfortable room. Hotel is spotless and in a great area.
10
Luke
Feb 22, 2025
·
Stayed 5 nights
We really enjoyed our stay here. The staff were very welcoming and the room was very clean and comfortable. There was a nice individual touch at the end of our visit with a hand-written letter thanking us for our stay. The breakfast was good and kept well topped up. The linens in the room were nice and clean but some of them were a little tired with some frayed edges on the towels.
We really enjoyed our stay here. The staff were very welcoming and the room was very clean and comfortable. There was a nice individual touch at the end of our visit with a hand-written letter thanking us for our stay. The breakfast was good and kept well topped up. The linens in the room were nice and clean but some of them were a little tired with some frayed edges on the towels.
10
Dana
Nov 15, 2025
·
Stayed 2 nights
The staff, hotel, cleanliness, and food were all top tier!! We felt like royalty not just guest. I will go back to Portugal just to stay at this amazing House. Five stars is not enough for any of the categories.
The staff, hotel, cleanliness, and food were all top tier!! We felt like royalty not just guest. I will go back to Portugal just to stay at this amazing House. Five stars is not enough for any of the categories.
8
Derek Vitus
May 19, 2024
·
Stayed 3 nights
Old and quaint. The rooms have been updated. Very clean and situated near shops and other areas of interest. Overall, an enjoyable experience.
Old and quaint. The rooms have been updated. Very clean and situated near shops and other areas of interest. Overall, an enjoyable experience.
6
Ryan
Sep 26, 2025
·
Stayed 4 nights
Our room smelled strongly like back gassing sewer! staff seemed surprised by this and tried to address but was odd that it took us to identify? Staff did eventually offer to move us but we were unable to meet the time limit on this as we were heading out the door for pre booked day tour and we’re given very short notice to re pack bags. They did leave an apology note and a mini bottle of port in our room worth about $3-5 dollars. Great location though and we enjoyed our time in spite of this.
Our room smelled strongly like back gassing sewer! staff seemed surprised by this and tried to address but was odd that it took us to identify? Staff did eventually offer to move us but we were unable to meet the time limit on this as we were heading out the door for pre booked day tour and we’re given very short notice to re pack bags. They did leave an apology note and a mini bottle of port in our room worth about $3-5 dollars. Great location though and we enjoyed our time in spite of this.
6
Benjamin
Apr 23, 2025
·
Stayed 4 nights
This is what we loved about the hotel: The location is excellent. The staff is very friendly. The breakfast each morning was delicious. The shower and water pressure were good. The size of the room was ample and the decor was beautiful. This is what could use improvement: The room (red room) looked beautiful and was isolated from street noise, but had a few issues. The bed and pillows were just okay. I could have used a lighter weight blanket or a sheet. There is no courtyard or view at all, which makes the balcony pointless. The room is next to the breakfast area, so it would be a poor choice unless you are an early riser as dish noises start around 6:45. Worst of all, the air conditioner seemed to pump in a sewage smell. We checked the bathroom and it smelled fine. Outside smelled fine as well. The staff attempted to remediate the issue by covering the smell with a spray perfume, which sort of worked, but by the next morning, the room would smell again. The last night we avoided using the air conditioning, and that seemed to help. I would consider staying at another property from this company because of the staff, but I would not stay at this property or in the red/pink room again.
This is what we loved about the hotel: The location is excellent. The staff is very friendly. The breakfast each morning was delicious. The shower and water pressure were good. The size of the room was ample and the decor was beautiful. This is what could use improvement: The room (red room) looked beautiful and was isolated from street noise, but had a few issues. The bed and pillows were just okay. I could have used a lighter weight blanket or a sheet. There is no courtyard or view at all, which makes the balcony pointless. The room is next to the breakfast area, so it would be a poor choice unless you are an early riser as dish noises start around 6:45. Worst of all, the air conditioner seemed to pump in a sewage smell. We checked the bathroom and it smelled fine. Outside smelled fine as well. The staff attempted to remediate the issue by covering the smell with a spray perfume, which sort of worked, but by the next morning, the room would smell again. The last night we avoided using the air conditioning, and that seemed to help. I would consider staying at another property from this company because of the staff, but I would not stay at this property or in the red/pink room again.
8
ninh (Michael)
Nov 18, 2025
·
Stayed 6 nights
Clean room, staff very helpful with booking tours, recommendations and transfer to amd from the airport.
Clean room, staff very helpful with booking tours, recommendations and transfer to amd from the airport.
10
David
Sep 8, 2025
·
Stayed 2 nights
This was one of the best properties we have stayed at - EVER! Dear Lisbon Bordalo Palace Chiado exceeded our expectations in every way. The room was spacious and super clean, well decorated and had everything you could possibly need (toothbrushes, water bottles, shower caps, a mending kit, even slippers). We were greeted with Pastel de Natas and raspberries in our room. The staff was so attentive to our every need! And, the breakfast was delicious. So many options, even freshly made espressos and cappuccinos! I would give Dear Lisbon Bordalo Palace Chiado 12 out of 10 stars if I could. Fabulous staff, wonderful accommodations, excellent location and amazing breakfast. Best of the BEST!
This was one of the best properties we have stayed at - EVER! Dear Lisbon Bordalo Palace Chiado exceeded our expectations in every way. The room was spacious and super clean, well decorated and had everything you could possibly need (toothbrushes, water bottles, shower caps, a mending kit, even slippers). We were greeted with Pastel de Natas and raspberries in our room. The staff was so attentive to our every need! And, the breakfast was delicious. So many options, even freshly made espressos and cappuccinos! I would give Dear Lisbon Bordalo Palace Chiado 12 out of 10 stars if I could. Fabulous staff, wonderful accommodations, excellent location and amazing breakfast. Best of the BEST!
10
Jorge
Nov 26, 2024
·
Stayed 4 nights
Hotel está muy bien mantenido, muy bonito y de época, uno se siente transportado en el tiempo. Ubicación inmejorable en una zona tranquila pero a muy pocos metros de distancia de restaurantes y locales comerciales. La habitación y baño muy amplias y con todas las comodidades. No cuenta con ascensor pero el personal es muy amable. Incluye desayuno, no muy amplio en opciones pero satisfactorio. Sin duda una excelente opción en Lisboa. Muy recomendable.
Hotel está muy bien mantenido, muy bonito y de época, uno se siente transportado en el tiempo. Ubicación inmejorable en una zona tranquila pero a muy pocos metros de distancia de restaurantes y locales comerciales. La habitación y baño muy amplias y con todas las comodidades. No cuenta con ascensor pero el personal es muy amable. Incluye desayuno, no muy amplio en opciones pero satisfactorio. Sin duda una excelente opción en Lisboa. Muy recomendable.
10
Petra
Sep 5, 2025
·
Stayed 3 nights
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often large, comfortable, and full of character, with strong showers and effective AC noted in several reviews. Some street-facing or breakfast-adjacent rooms can be noisy, and a few guests mentioned underpowered AC, average bedding, or limited views.
Related guest reviews
10
Arlen
Oct 27, 2025
·
Stayed 4 nights
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
10
Arturo
Sep 21, 2025
·
Stayed 2 nights
Las habitaciones que dan a la calle son ruidosas por ambulantes que tocan instrumentos musicales y abajo también hay un bar. Lo bueno es que acaban 11:30 pm. Lo demás muy bien !
Las habitaciones que dan a la calle son ruidosas por ambulantes que tocan instrumentos musicales y abajo también hay un bar. Lo bueno es que acaban 11:30 pm. Lo demás muy bien !
10
Andy
Nov 11, 2024
·
Stayed 3 nights
The hotel was fantastic, great location, walking distance to a lot of restaurants and shops. The room was very spacious, the shower water pressure was very strong. The room was a little dimly lit, but that gave it a romantic feel. The staff was very friendly and helpful. Their breakfast was amazing. We would return next time.
The hotel was fantastic, great location, walking distance to a lot of restaurants and shops. The room was very spacious, the shower water pressure was very strong. The room was a little dimly lit, but that gave it a romantic feel. The staff was very friendly and helpful. Their breakfast was amazing. We would return next time.
10
Marilyn
Mar 27, 2023
·
Stayed 3 nights
Three night stay. Huge room with nice dressing area separate from bath and bedroom. Deluxe Suite #7. Quiet. Staff very helpful. Breakfast nice and included fresh scrambled eggs and bacon. All rooms are on first floor - one flight of stairs. Excellent location and neighborhood. Definitely would stay again.
Three night stay. Huge room with nice dressing area separate from bath and bedroom. Deluxe Suite #7. Quiet. Staff very helpful. Breakfast nice and included fresh scrambled eggs and bacon. All rooms are on first floor - one flight of stairs. Excellent location and neighborhood. Definitely would stay again.
10
Miranda
Sep 6, 2025
·
Stayed 2 nights
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
10
FLAVIA
Jan 25, 2026
·
Stayed 2 nights
Ótima localização, quarto enorme, o que fez toda a diferença viajando com uma criança, especialmente nos dias em que o tempo lá fora não ajudou. Equipe muito simpática e acolhedora. Recomendo!
Ótima localização, quarto enorme, o que fez toda a diferença viajando com uma criança, especialmente nos dias em que o tempo lá fora não ajudou. Equipe muito simpática e acolhedora. Recomendo!
8
Derek
Jul 1, 2025
·
Stayed 2 nights
Loved Bordalo House. The building is very pretty and historic. The room was spacious and clean. The balcony looked over the restaurants and street which was nice. The staff were very helpful. The o ly downside was that we could hear the people above us in their apartment walking around. I would still stay here again. It was in a safe and convenient location.
Loved Bordalo House. The building is very pretty and historic. The room was spacious and clean. The balcony looked over the restaurants and street which was nice. The staff were very helpful. The o ly downside was that we could hear the people above us in their apartment walking around. I would still stay here again. It was in a safe and convenient location.
10
Nicholas
Oct 7, 2025
·
Stayed 3 nights
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
6
Peter
Sep 14, 2025
·
Stayed 2 nights
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
10
Petra
Sep 5, 2025
·
Stayed 3 nights
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is a standout: guests repeatedly praise the welcoming, proactive team for personal touches, local tips, help with luggage and transfers, and flexible check-in/out. Isolated lapses were noted, such as a missed drink order or messaging confusion.
Related guest reviews
10
Arlen
Oct 27, 2025
·
Stayed 4 nights
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
10
Angel
Nov 11, 2025
·
Stayed 2 nights
Wow!!! Amazing experience. The location is perfect to enjoy Lisbon. The staff were super friendly and helpful with everything we need. Definitely I will stay in this hotel next time.
Wow!!! Amazing experience. The location is perfect to enjoy Lisbon. The staff were super friendly and helpful with everything we need. Definitely I will stay in this hotel next time.
10
Dana
Nov 15, 2025
·
Stayed 2 nights
The staff, hotel, cleanliness, and food were all top tier!! We felt like royalty not just guest. I will go back to Portugal just to stay at this amazing House. Five stars is not enough for any of the categories.
The staff, hotel, cleanliness, and food were all top tier!! We felt like royalty not just guest. I will go back to Portugal just to stay at this amazing House. Five stars is not enough for any of the categories.
10
Janet
Sep 11, 2024
·
Stayed 4 nights
We enjoyed our stay so much especially the staff. Daniel went out of his way to be accommodating with everything. The staff was so friendly. The breakfast was wonderful and rooms were so large. Bed comfortable. We did not want to leave!
We enjoyed our stay so much especially the staff. Daniel went out of his way to be accommodating with everything. The staff was so friendly. The breakfast was wonderful and rooms were so large. Bed comfortable. We did not want to leave!
10
Miranda
Sep 6, 2025
·
Stayed 2 nights
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
10
Juan Guillermo
Nov 20, 2025
·
Stayed 3 nights
Catherine, the reception host was amazing going way out of the norm to help us making sure we were comfortable
Catherine, the reception host was amazing going way out of the norm to help us making sure we were comfortable
8
ninh (Michael)
Nov 18, 2025
·
Stayed 6 nights
Clean room, staff very helpful with booking tours, recommendations and transfer to amd from the airport.
Clean room, staff very helpful with booking tours, recommendations and transfer to amd from the airport.
10
Nicholas
Oct 7, 2025
·
Stayed 3 nights
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
10
Stephanie
Jun 3, 2025
·
Stayed 4 nights
The hotel is in an excellent location. It is so central and close to so many tourist attractions. The room is clean and charming, also well sound proof. Even though there is a square outside with lots bars and restaurants, I couldn’t hear the noise much. The staff were so friendly and helpful, providing lots of local know how. When I needed to leave early in the morning for a side tour and would miss the breakfast, a staff prepared a mini-breakfast for me for next morning.
The hotel is in an excellent location. It is so central and close to so many tourist attractions. The room is clean and charming, also well sound proof. Even though there is a square outside with lots bars and restaurants, I couldn’t hear the noise much. The staff were so friendly and helpful, providing lots of local know how. When I needed to leave early in the morning for a side tour and would miss the breakfast, a staff prepared a mini-breakfast for me for next morning.
6
Peter
Sep 14, 2025
·
Stayed 2 nights
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Widely praised central Chiado location, walkable to major sights, restaurants, shops, and public transport. Several guests noted the lively square can bring evening music or bar noise outside.
Related guest reviews
10
Arlen
Oct 27, 2025
·
Stayed 4 nights
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
Dear Lisbo-Bordalo Palace Chiado was the perfect place to stay in Lisbon! It is a charming hotel that is centrally located, so it was easy to go to the many places we wanted to visit. Nearby, restaurants were in abundance. The rooms were superior, beds were comfy, and the bathrooms had had lovely showers! Most of, the staff were welcoming and so helpful! They went out of their way to make our stay special. HIGHLY RECOMMEND staying at Dear Lisbon-Bordalo Palace Chiado.
10
Angel
Nov 11, 2025
·
Stayed 2 nights
Wow!!! Amazing experience. The location is perfect to enjoy Lisbon. The staff were super friendly and helpful with everything we need. Definitely I will stay in this hotel next time.
Wow!!! Amazing experience. The location is perfect to enjoy Lisbon. The staff were super friendly and helpful with everything we need. Definitely I will stay in this hotel next time.
8
Philip R.
Apr 29, 2025
·
Stayed 3 nights
Great location. Near restaurants and elevators to lower Lisbon.
Great location. Near restaurants and elevators to lower Lisbon.
10
Jeppe
Aug 4, 2025
·
Stayed 3 nights
Location was perfect. The vast majority of anything you will need for an adult couple vacation within 10 minutes walk. The rest is easily reached by Uber or public transport. The hotel itself extremely charming. The little details, such as the morning buffet with only 6 tables located in the old kitchen, was approved highly by the female part of the couple. Extremely nice breakfast. The rooms were perfect. Yes, it is older (located on the first floor of a private building, with 2+3rd floor privately owned), but clean and large. Surprisingly quite at night, even though we had a window to the square with all the restaurants. We did have closed windows and AC on due to the high outside temperature. For a couple trip, this would be a first pick for us going to Lisboa. Highly recommendable.
Location was perfect. The vast majority of anything you will need for an adult couple vacation within 10 minutes walk. The rest is easily reached by Uber or public transport. The hotel itself extremely charming. The little details, such as the morning buffet with only 6 tables located in the old kitchen, was approved highly by the female part of the couple. Extremely nice breakfast. The rooms were perfect. Yes, it is older (located on the first floor of a private building, with 2+3rd floor privately owned), but clean and large. Surprisingly quite at night, even though we had a window to the square with all the restaurants. We did have closed windows and AC on due to the high outside temperature. For a couple trip, this would be a first pick for us going to Lisboa. Highly recommendable.
10
FLAVIA
Jan 25, 2026
·
Stayed 2 nights
Ótima localização, quarto enorme, o que fez toda a diferença viajando com uma criança, especialmente nos dias em que o tempo lá fora não ajudou. Equipe muito simpática e acolhedora. Recomendo!
Ótima localização, quarto enorme, o que fez toda a diferença viajando com uma criança, especialmente nos dias em que o tempo lá fora não ajudou. Equipe muito simpática e acolhedora. Recomendo!
10
Manuel
Sep 18, 2025
·
Stayed 9 nights
Great location! Close to the train stations as well as many amazing restaurants close by. We are in the centre of Old Town Lisbon and never needed to take a taxi. The walks were enjoyable.
Great location! Close to the train stations as well as many amazing restaurants close by. We are in the centre of Old Town Lisbon and never needed to take a taxi. The walks were enjoyable.
10
Michael
Apr 1, 2025
·
Stayed 4 nights
Very nice small 'boutique' style hotel. Friendly staff, comfortable room, good breakfasts and really quiet despite being in a great location close to Chiado underground and a couple of minutes walk from the Bairro Alto area with loads of bars and restaurants to choose from.
Very nice small 'boutique' style hotel. Friendly staff, comfortable room, good breakfasts and really quiet despite being in a great location close to Chiado underground and a couple of minutes walk from the Bairro Alto area with loads of bars and restaurants to choose from.
10
Nicholas
Oct 7, 2025
·
Stayed 3 nights
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
From the moment we arrived, we were greeted with such warmth and genuine hospitality, the staff went above and beyond to make us feel at home. The hotel itself is absolutely beautiful, perfectly located for exploring Lisbon on foot, with charming streets, cafés, and sights just steps away. Our room was stylish, comfortable, and filled with thoughtful touches that made our stay extra special. Every interaction with the team was a reminder of what true service feels like: kind, attentive, and sincere. We couldn’t have asked for a better base for our time in this incredible city. Thank you for a wonderful stay, we’ll absolutely be back!
10
David
Mar 25, 2025
·
Stayed 4 nights
Nice boutique hotel right in the center of the downtown area.
Nice boutique hotel right in the center of the downtown area.
8
Sheldon
Apr 30, 2023
·
Stayed 3 nights
Great location, nice staff, good breakfast. The bathroom and room were nice. Great bed. Excellent bar next door and several restaurants on the square.
Great location, nice staff, good breakfast. The bathroom and room were nice. Great bed. Excellent bar next door and several restaurants on the square.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast receives strong praise for quality and variety, with touches like fresh-squeezed orange juice and barista coffees. A few note limited hours or occasional restocking delays.
Related guest reviews
8
Rhonda Joao
May 18, 2025
·
Stayed 3 nights
Breakfast was good just need to refill sooner always waiting for restock
Breakfast was good just need to refill sooner always waiting for restock
10
Maria Constanza
Aug 8, 2024
·
Stayed 4 nights
Increible hotel! La atencion fue espectacular, todo muy limpio y super buena ubicación. Los desayunos muy variados y ricos, solo el horario es unicamente de 8-10 AM
Increible hotel! La atencion fue espectacular, todo muy limpio y super buena ubicación. Los desayunos muy variados y ricos, solo el horario es unicamente de 8-10 AM
10
Lynn
May 13, 2025
·
Stayed 5 nights
The amenities are unbelievable and the staff could not be more helpful! The breakfast was wonderful! You will not be disappointed!
The amenities are unbelievable and the staff could not be more helpful! The breakfast was wonderful! You will not be disappointed!
10
Robert
Nov 1, 2025
·
Stayed 3 nights
Breakfast was very good
Breakfast was very good
10
Miranda
Sep 6, 2025
·
Stayed 2 nights
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
The Bordalo Palace has all the luxury of a 4-star hotel in that the rooms are spacious with high ceilings, balconies, and exquisite furnishings, and AC that works! (not a given in Europe). In other ways, it has all the warmth of a B&B. There aren’t a large number of guest suites and the breakfast area is cozy with folksy décor and place settings that look like they came out of your aunt’s china cabinet. But what really sets this place apart is the personalized service, which is hard to find in our QR-code dominated world. The front desk staff - Caterina and Isra – act like a concierge – they don’t just hand you a key and tell you how to get to your room – they provide assistance with your luggage (which you may very well need because there’s no elevator (another rarity in Europe), they give you a map, point out local attractions, give you advice on where to eat and shop, even instructions on how to use Lisbon’s celebrated public transportation system! If a problem arises, they put on their on their thinking caps and troubleshoot! On my first day, I accidentally left my key at the hotel and Caterina promptly called me and came up with a brilliant solution! The ladies who staffed the breakfast area constantly re-stocked the delectable items on the buffet and asked us if there was anything we needed. The icing on the cake literally) was that I found 2 pasteles de nata garnished with fresh raspberries and handwritten notes. Looking forward to my next stay!
10
David
Sep 8, 2025
·
Stayed 2 nights
This was one of the best properties we have stayed at - EVER! Dear Lisbon Bordalo Palace Chiado exceeded our expectations in every way. The room was spacious and super clean, well decorated and had everything you could possibly need (toothbrushes, water bottles, shower caps, a mending kit, even slippers). We were greeted with Pastel de Natas and raspberries in our room. The staff was so attentive to our every need! And, the breakfast was delicious. So many options, even freshly made espressos and cappuccinos! I would give Dear Lisbon Bordalo Palace Chiado 12 out of 10 stars if I could. Fabulous staff, wonderful accommodations, excellent location and amazing breakfast. Best of the BEST!
This was one of the best properties we have stayed at - EVER! Dear Lisbon Bordalo Palace Chiado exceeded our expectations in every way. The room was spacious and super clean, well decorated and had everything you could possibly need (toothbrushes, water bottles, shower caps, a mending kit, even slippers). We were greeted with Pastel de Natas and raspberries in our room. The staff was so attentive to our every need! And, the breakfast was delicious. So many options, even freshly made espressos and cappuccinos! I would give Dear Lisbon Bordalo Palace Chiado 12 out of 10 stars if I could. Fabulous staff, wonderful accommodations, excellent location and amazing breakfast. Best of the BEST!
10
Sujin
Aug 24, 2025
·
Stayed 2 nights
I felt like the room was for queen. This is 9 room boutique Hotel, I want to stay again. Breakfast was also excellent.
I felt like the room was for queen. This is 9 room boutique Hotel, I want to stay again. Breakfast was also excellent.
6
Peter
Sep 14, 2025
·
Stayed 2 nights
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
Overall not a great stay. Old building, partially renovated (only the bathroom). Many downsides: Multiple messages from the staff thru tha app and whatsapp asking for our arrival time. We had no idea when we were going to get there. Not allowed to eat or drink anything not purchased from the hotel in the room. That's a first. Loud noise when you use any water (sewage pump is loud). Air con is hard to figure out and underpowered for the room, locked to not allow below 18 degrees. We put the sign on the door to have our room made up, but they thought it was to not disturb, so they didn't make up the room. Bed not that comfy. Towels and toiletries good. No hair conditioner. Weird big keychain you have to carry around all day that makes noise in your pocket. Staff forgot to bring us our cappuchino we ordered at breakfast. Breakfast was tasty though.
10
Petra
Sep 5, 2025
·
Stayed 3 nights
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
The room was beautiful! Very clean and well appointed with a large bathroom and shower. The hotel was close to transit, sights and restaurants, but rooms were very quiet. Excellent breakfast included and the staff were great. From check in to check out it was fantastic!
10
Gwyn
Sep 2, 2025
·
Stayed 1 night
Great place to stay in the heart of Chiado. Vintage building, it's a converted apartment, with a nice breakfast and helpful staff. We parked in the area for a night and didn't have too hard of a time finding parking.
Great place to stay in the heart of Chiado. Vintage building, it's a converted apartment, with a nice breakfast and helpful staff. We parked in the area for a night and didn't have too hard of a time finding parking.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Kenneth
5 days ago
·
Stayed 3 nights
It's the only hotel I will consider when going back to Lisbon. All the staffs and managers will really make you feel like you a VIP client even if it's only your first time there.
It's the only hotel I will consider when going back to Lisbon. All the staffs and managers will really make you feel like you a VIP client even if it's only your first time there.
10
Peter
3 weeks ago
·
Stayed 2 nights
Great location, friendly staff, very helpful. Old property converted well so it kept the charm but had modern facilities, inc in room AC control. Inc breakfast was a good start for the day, and even nice touches like the very pleasant shower and hand gel, assistance with bags on the stairs and directions to local restaurants from Caterina was wonderful. We definitely would stay here again
Great location, friendly staff, very helpful. Old property converted well so it kept the charm but had modern facilities, inc in room AC control. Inc breakfast was a good start for the day, and even nice touches like the very pleasant shower and hand gel, assistance with bags on the stairs and directions to local restaurants from Caterina was wonderful. We definitely would stay here again
8
Michael
Aug 6, 2026
·
Stayed 5 nights
Positives:- Great location, close to centre and attractions. Excellent and daily changing breakfast. Coffee is excellent. Large and clean rooms. It’s an old building with lots of character!!, perhaps a negative for some. Lovely, informative and attentive staff. Negatives:- because it’s close to the centre then yes it can be noisy at night but nothing that a good pair of earplugs can’t remedy. Other reviews mention the noise associated with water waste removal. I believe these are the machinators the hotel has installed which momentarily operate and are no more noise intrusive than any small pump operated for literally seconds following a toilet flush.
Positives:- Great location, close to centre and attractions. Excellent and daily changing breakfast. Coffee is excellent. Large and clean rooms. It’s an old building with lots of character!!, perhaps a negative for some. Lovely, informative and attentive staff. Negatives:- because it’s close to the centre then yes it can be noisy at night but nothing that a good pair of earplugs can’t remedy. Other reviews mention the noise associated with water waste removal. I believe these are the machinators the hotel has installed which momentarily operate and are no more noise intrusive than any small pump operated for literally seconds following a toilet flush.
10
Robyn
Jul 20, 2026
·
Stayed 2 nights
Super cozy, personal boutique hotel with only 6 rooms. Our room was absolutely MASSIVE and excitedly decorated. The breakfast each morning was delicious and the staff were extremely pleasant and helpful!! The “welcome” pastries and small bottle of port wine were a super thoughtful touch!
Super cozy, personal boutique hotel with only 6 rooms. Our room was absolutely MASSIVE and excitedly decorated. The breakfast each morning was delicious and the staff were extremely pleasant and helpful!! The “welcome” pastries and small bottle of port wine were a super thoughtful touch!
10
Daniel
Jun 27, 2026
·
Stayed 3 nights
We very much enjoyed our stay here. The hotel was a very charming and comfortable place with plenty of unique character that really made it stand out over our other stays in Portugal. The staff were incredible helping us navigate our way around and giving us plenty of great advice on what to do and see in the area. The breakfast was very well done and quite an enjoyable start to our day. Overall, I very highly recommend
We very much enjoyed our stay here. The hotel was a very charming and comfortable place with plenty of unique character that really made it stand out over our other stays in Portugal. The staff were incredible helping us navigate our way around and giving us plenty of great advice on what to do and see in the area. The breakfast was very well done and quite an enjoyable start to our day. Overall, I very highly recommend
FAQs about Dear Lisbon - Bordalo Palace Chiado
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Guests planning to arrive after 6:00 PM should contact the property in advance for check-in instructions.
What is the location of the property in relation to key landmarks?
The property is centrally located in Lisbon, steps from Santa Justa Elevator and 5 minutes by foot from Rossio Square. It is 0.4 mi (0.7 km) from Avenida da Liberdade and 0.5 mi (0.7 km) from Commerce Square.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-13: 207.48399470806885USD
- 2026-11-14: 203.5279103525696USD
- 2026-11-15: 181.82314612182617USD
- 2026-11-16: 142.86777642218019USD
- 2026-11-17: 140.52658617797852USD
- 2026-11-18: 140.5050221852417USD
- 2026-11-19: 199.57180917648316USD
- 2026-11-20: NO DATA
- 2026-11-21: 217.16373800000002USD
- 2026-11-22: 191.65962364489747USD
- 2026-11-23: 240.9459624888916USD
- 2026-11-24: 188.79987151919556USD
- 2026-11-25: 188.79987151919556USD
- 2026-11-26: 220.69342047103882USD
- 2026-11-27: 227.26446694732667USD
- 2026-11-28: 215.39618023965454USD
- 2026-11-29: 169.24175062158204USD
- 2026-11-30: 142.86777642218019USD
- 2026-12-01: 196.7732503468628USD
- 2026-12-02: 196.7732503468628USD
- 2026-12-03: 207.48399470806885USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 208.7333438192444USD
- 2026-12-07: 209.44726USD
- 2026-12-08: 137.59298326435854USD
- 2026-12-09: 139.9628610199585USD
- 2026-12-10: 137.9695121078949USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 147.40104240542604USD
- 2026-12-14: 146.62719447262575USD
- 2026-12-15: 137.59298326435854USD
- 2026-12-16: 137.59298326435854USD
- 2026-12-17: 146.62719447262575USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 156.7787552343445USD
- 2026-12-21: 176.37664USD
- 2026-12-22: 188.10568588717652USD
- 2026-12-23: NO DATA
- 2026-12-24: 146.61308200000002USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 139.9628610199585USD
- 2027-01-04: 137.59298326435854USD
- 2027-01-05: 150.37741166189576USD
- 2027-01-06: 137.59298326435854USD
- 2027-01-07: 137.59298326435854USD
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 139.9628610199585USD
- 2027-01-11: 137.79425USD
- 2027-01-12: 145.1747367715149USD
- 2027-01-13: 150.37741166189576USD
Check-in time starts at15:00Check-in time ends at18:00Check-out time ends at12:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Dining
A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Business details
Property registration number 60500/AL
Popular amenities
Airport shuttle
Non-Smoking Rooms
Babysitting / Child Services
Tour Desk
Housekeeping
Safe-Deposit Box
Services
Tour Desk
Babysitting / Child Services
Housekeeping
Safe-Deposit Box
Luggage Storage
Concierge Services
General
Non-Smoking Rooms
Parking
Airport shuttle
Internet
Free Wi-Fi