Guest reviews
Fabulous
Based on 1,012 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, 9Hotel Mercy is praised for its central Chiado/Bairro Alto location and generally friendly, helpful staff, with numerous notes about comfortable beds and a popular breakfast, but also some recurring maintenance concerns.
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Alfonso
7 May 2026
·
Stayed 6 nights
Adam
5 May 2026
·
Stayed 3 nights
eugenio
4 May 2026
·
Stayed 1 night
Tobias
13 Apr 2026
·
Stayed 3 nights
Simon
20 Feb 2026
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Stayed 4 nights
Location
A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. This boutique hotel is 0.4 mi (0.6 km) from Santa Justa Elevator and 0.6 mi (0.9 km) from Commerce Square.
Miradouro de São Pedro de Alcântara(0.2 Miles)
Fernando Pessoa Statue(0.2 Miles)
Armazens do Chiado Mall(0.3 Miles)
Rossio Square(0.3 Miles)
Dom Pedro IV Statue(0.3 Miles)
Santa Justa Elevator(0.4 Miles)
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs
Nearby parking is available for EUR 30 per day, located 164 feet away from the property. No reservation is required.
A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 15 for adults and EUR 7.5 for children.
Pets are allowed at the hotel with a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
Check-in is from 3:00 PM until midnight, while check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
A roundtrip airport shuttle is available for a surcharge of EUR 40 per vehicle (one-way, maximum occupancy 4). This service is available 24 hours.
The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.
The hotel is situated in the heart of Lisbon, within a 10-minute walk of Rossio Square and Avenida da Liberdade. It is 0.4 mi from Santa Justa Elevator and 0.6 mi from Commerce Square.
Children 2 years old or younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.
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