Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day. Valet parking is also offered at the same rate. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee of approximately EUR 30 for adults and children. Children aged 12 and younger eat free breakfast.

Are pets allowed at the property?

Pets are allowed at the property with a maximum fee of EUR 35 per accommodation, per day. A pet deposit of EUR 35 per day is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features does the property offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific facilities may vary, so contacting the property for detailed information is recommended.

What is the location of the property in relation to key landmarks?

The property is centrally located in Lisbon, just a 3-minute walk from Avenida da Liberdade and 11 minutes by foot from Rossio Square. Nearby attractions include the Botanical Garden (0.4 km), Principe Real Square (0.5 km), and Santa Justa Elevator (1.1 km).

What are the policies for guests staying with children?

Children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding. The property also offers family-friendly amenities.

Sofitel Lisbon Liberdade - Elegant 5-Star Hotel

Average nightly price at Sofitel Lisbon Liberdade by month, last 12 months (USD)
Month	Average price
January	US$243
February	US$240
March	US$271
April	US$376
May	US$443
June	US$388
July	US$304
August	US$266
September	US$463
October	US$381
November	US$279
December	US$245

What guests think

Many guests at Sofitel Lisbon Liberdade praise its central Avenida da Liberdade location, welcoming staff, comfortable rooms, and solid breakfast, while recurring drawbacks include smaller or dated rooms, soft beds, occasional lobby odor, and slow check-in.

Rooms are sometimes described as tight on storage and outlets, with occasional AC or temperature issues and sporadic noise. Facilities feel modest for a five-star stay: no pool or spa, a small gym, but a popular lobby bar and a well-regarded restaurant. Overall, expect a comfortable city-hotel experience with strengths in dining and convenience, and some trade-offs in room size and leisure facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is small and limited, and there is no pool or spa. Many guests enjoy the lobby bar and the on-site restaurant.

Related guest reviews

6

GERMAN

20 Aug 2024

·

Stayed 2 nights

Gimnasio terrible

10

Shamli

2 Jan 2025

·

Stayed 4 nights

The hotel was well situated with great services. The room was very comfortable and spacious. The only improvements, we had some issues with the lighting and plugging in our devices. Would have liked more water in the room. The gym was average and should be improved. The service staff were friendly and positive.

6

MUSLIM

25 Jun 2025

·

Stayed 2 nights

Certainly not a 5 Star....More like a good 3 Star or a poor 4 Star. Plugs for connecting devices almost non existent. Lobby had a smell. Gym was terrible.

8

Latoya

5 Mar 2024

·

Stayed 3 nights

Sofitel Lisbon Liberdade is a nice hotel with excellent customer service. The location is conveniently located near many high-end shops and restaurants. The area felt safe and is very walkable. The hotel itself offers great amenities including a bar and restaurant.

10

CRISTIANE

22 Dec 2024

·

Stayed 2 nights

Academia poderia ser melhor

10

Faisal

7 Aug 2025

·

Stayed 1 night

Great staff. Seemed like slow computers during checkin. Fitness facilities limited.

8

Maria

29 Apr 2024

·

Stayed 2 nights

With their price range, better amenities could really help. No swimming pool, no SPA which is disappointing.

8

Zahra

28 Jun 2025

·

Stayed 4 nights

You can’t beat the location. It’s central to all the neighborhoods in downtown Lisbon, main train line is just a 5 min walk, and it feels safe. Staff were friendly and helpful. Only thing that could have made it better would be a pool but that said, there’s not much time for poolside relaxing when you’re out touring the city.

10

Mary

18 Sept 2025

·

Stayed 4 nights

Great location - near great shopping and the meeting points for a lot of tours. Hotel was very nice. Great food and bar.

10

ARNO

29 May 2023

·

Stayed 3 nights

Excelente hotel, quarto e banheiro de bom tamanho. Funcionários atenciosos e prestativos. Café da manhã muito bom. Fitness center muito pequeno e poucos equipamentos.

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Cleanliness

Generally clean rooms and bathrooms, with many noting good upkeep. However, some report lobby odors, occasional maintenance lapses, worn carpets or stains, and an isolated pest sighting.

Related guest reviews

6

Javier

19 Sept 2025

·

Stayed 6 nights

Was alright. Staff was very friendly. Hotel overall comfortable. Good location. LOBBY smelled bad of sewage each time we walked through. Cockroach found in our room. Hotel overall needs an update. Not worth the cost and doesn’t live up to its brand.

10

Joe

18 Jun 2023

·

Stayed 4 nights

Beautiful, clean, modern city hotel with a very professional staff. Extremely well located in the heart of Lisbon. Staff members aimed to please. Would definitely recommend

8

James

16 Jun 2023

·

Stayed 1 night

This is a great hotel at a reasonable price. Check in took about 15 minutes which is too long and the bathroom floor wasn't clean. It was the first time I have seen hair on the floor from a previous guest. It seems that the floor was swept to a corner, but not picked up. These are simple things that can be resolved. It has been my go to hotel in Lisbon and it will continue to be.

10

Brad

25 Oct 2023

·

Stayed 3 nights

This is overall an excellent hotel with exceptional service. Every staff member went above and beyond with restaurant recommendations, reservations, or anything a tourist may need. We really felt we were well taken care of by the entire staff. The hotel is located in a prime location with a metro station right in front of it with plenty of great restaurants and high end stores nearby. We had the unfortunate incident of dropping our credit cards and driver’s license in a taxi late at night while coming back to the hotel. The hotel staff was able to track down the taxi driver with our receipt to ask him to bring everything back to the hotel the next morning. That was amazing! The only reason why we gave it 4 stars and not 5 stars for cleanliness was because there was a big coffee stain on the carpet inside our room. Other than that, everything was fantastic.

6

Cristina

3 Oct 2025

·

Stayed 3 nights

Mediocre hotel. Small rooms and bathroom. Rooms need upgrading, rug was worn out and had stains . Mattress was old and uncomfortable. Staff at breakfast were extremely rude and badly trained. All in all my assessment is that this hotel is in desperate need of a good manager that properly trains staff in customer service

10

Smeeta

20 Feb 2026

·

Stayed 4 nights

Clean, comfortable rooms, friendly and helpful staff, excellent breakfast, great location.

10

Candace

5 Aug 2025

·

Stayed 2 nights

Checkin great, beds and pillows, location all wonderful. Decor of the rooms not our style. Rooms are showing signs of wear. Very dirty around coffee maker. Hallway carpeting needs replaced. Kept tripping on the ripples of carpet and noticed the same dirt on the floor during our entire stay. I would not stay here again.

2

Rosemary

12 Apr 2024

·

Stayed 5 nights

My recent stay at the Sofitel Hotel in Lisbon left much to be desired. Despite its claims of being a 5-star establishment, the reality fell short in numerous ways. First and foremost, the exorbitant nightly rate did not align with the quality of amenities and services provided. Comparable nearby hotels offered better value for money. One of the most egregious issues was the pervasive stench emanating from the bathrooms. Despite multiple complaints, the response from staff was inadequate, consisting only of insincere apologies. It was not until the final evening, just hours before our departure, that a room exchange was reluctantly offered. The discomfort extended beyond olfactory offenses. The beds were notably uncomfortable, and both the bathroom and room lacked essential storage space. Worn tiles, loose sink handles, an unsecured toilet, and dingy towels further compounded the disappointing experience. Overall, the Sofitel Lisbon failed to meet even basic standards of cleanliness, comfort, and customer service. It is evident that this establishment does not deserve its purported 5-star status and should undergo significant improvements or reconsider its association with the Sofitel brand altogether.

10

Monica

2 Nov 2025

·

Stayed 2 nights

A equipe foi muito gentil e o quarto estava impecável.

10

J Augusto

27 Jun 2025

·

Stayed 2 nights

O hotel é muito bem localizado na Av. Liberdade próximo ao metrô. O café da manhã tem várias opções e tudo muito gosto. O quarto excelente, muito confortável, banheiros limpos e novos. Vale muito a pena a estadia

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Rooms

Rooms are comfortable but often smaller than expected, with limited storage/outlets and sometimes dated decor or warm temperatures. Bed comfort varies from excellent to too soft or worn, and a few mention minor noise or awkward shower setups.

Related guest reviews

6

Jenna

11 Sept 2024

·

Stayed 5 nights

Great location. Ok service. The TV turned on during the early morning 4am without prompt. Also bathroom was very tiny. Queen bed is really two small twins pushed together. Not sure if it measures up to a 5 star hotel

8

john

19 Jan 2023

·

Stayed 19,374 nights

Lovely hotel but ventilation for hotel not functioning properly- room temp was 26 degrees. We had to move rooms where the temp was slightly better despite window open and fan.Some staff great others not that helpful.

8

JAVIER E

8 Sept 2025

·

Stayed 3 nights

El hotel esta magnifico, la ubicacion inmejorable, lo realmente malo es el colchon, no entiendo como teniendo todo tan bien tengan un colchon tan malo y viejo

8

FLAVIO

2 Jun 2025

·

Stayed 4 nights

Apenas uma reserva com relação a CAMA DE CASAL. Reservamos CAMA KING, mas juntaram duas em uma. Resultado desconforto ao casal (fica um abismo no meio da cama.

8

David

12 Apr 2025

·

Stayed 3 nights

Great location, with Avenida Metro station across the street, and maybe 10 minute walk along pleasant avenue to downtown, Baixa district. Our first time in Lisbon, and great choice for first exploration. Staff couldn't be more helpful and pleasant, and nice quiet location. I felt a little guilty with my dowdy fleece and jeans and sneakers -- a lot of guests seem to make an effort to look a little more dressy. If that matters to anyone else. No one said a thing to us, I just felt self-conscious! The room itself is very nice and comfortable, and service is fantastic and friendly. Only deductions are for lack of electrical outlets for charging phones. USB 2 outlets do exist, otherwise only one adapter-capable outlet in the bathroom. USB 2 worked for us. A couple fittings in the bathroom were starting to come loose. I was very happy with the stay and glad we chose this property. Would happily repeat!

8

Ibonne

31 Oct 2025

·

Stayed 4 nights

Room climate was hot and barhroom wasn’t kept up very well.

8

EDUARDO

3 Apr 2025

·

Stayed 5 nights

Great service but extremely outdated, feels very old. No plugs in the room only two usb port of the old ones. Needed to use the bathroom to charge anything we need to charge. Room and bathrooms excessively small

10

Smeeta

20 Feb 2026

·

Stayed 4 nights

Clean, comfortable rooms, friendly and helpful staff, excellent breakfast, great location.

10

MARCOS

31 Dec 2025

·

Stayed 1 night

Quarto amplo, confortável, funcionários educados, prestativos. Hotel bem localizado.

10

Steven

20 Oct 2023

·

Stayed 2 nights

The best location in the Lisbon. Although during our stay the staff area right next to our room made a lot noise and rattled our bathroom from moving carts. Manager PIA they didn’t use that service area very much normally but he apologized and comped us at their restaurant

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Service

Staff are widely described as friendly, attentive, and helpful, with thoughtful touches from concierge and restaurant teams. A minority report slow or confusing check-in and inconsistent responsiveness at breakfast or from concierge.

Related guest reviews

10

frantz

23 Dec 2024

·

Stayed 7 nights

From the moment we were dropped off at the hotel until we checked out 8 days later, we were ttrested exceptionally well by the entire staff of the hotel. Check-in was a welcoming and pleasant experience. The bell staff were courteous. Room service was prompt and the quality of the served both in the room & at the restaurant was fresh and tasty. When we return to Portugal, we absolutely stay at the Sofitel again & again. The location was central we enjoyed our walks around the neighborhood.

2

MOSHE

3 Sept 2025

·

Stayed 2 nights

Extremely disappointed with this hotel! DO NOT BOOK THIS HOTEL IF YOU EXPECT 5 STAR SERVICE AND ACCOMMODATIONS! Upon walking into the hotel you’re hit with a smell of sewage. They attempt to cover it with air fresher that does not work. Then after receiving my room I see that they put me in 1 category lower then I originally booked. The manager tried to convince me that was not the case because I was on the higher floor, he said it was the category I had originally booked even though it was much and I mean MUCH smaller then my originally booking. He then proceeded to tell me that unfortunately the hotel was overbooked and there was no way to make a change. The only available option was the room for disabled individuals on a lower floor. After showing it to me I saw that this was indeed the size of room I had booked except for the accommodation in the restroom for a disabled individual. I agreed to accept this room only because we were traveling with 2 other couples. Otherwise I would’ve left this hotel and checked into a TRUE 5 star hotel with the accommodations and service that comes with it. To the manager, if you read this. Your feeble attempt at offering me a bottle of champagne and fruits thinking that would somehow makeup for this error is ridiculous.

10

James

2 Sept 2025

·

Stayed 3 nights

Beautiful room with luxury amenities, and lots of space for toiletries in the bathroom and shelves to unpack your clothing. The location was in a very upscale part of town and we enjoyed walking the area. The best thing about our stay was the staff. From the check-in staff, the employees who functioned as concierge, the restaurant, white staff, the bartender. - everyone was amazing, friendly, and went above and beyond to make us feel welcome. We would definitely recommend this hotel to anyone who is looking for a special experience.

10

Smeeta

20 Feb 2026

·

Stayed 4 nights

Clean, comfortable rooms, friendly and helpful staff, excellent breakfast, great location.

8

Regina

2 Jan 2024

·

Stayed 2 nights

Good location , but consierge is terrible We asked to help a find a place to eat he said that going to contact us but never We have to find places to eat by ourselves They told us that restaurants in Lisbon closed after 3 pm . But we figured out Augusta street that is open all day with a lot of restaurants close to hotel . Our bags took so long to be in our room when we check in , we had to went in the lobby to pick up by ourselves

10

Tracy

21 Feb 2025

·

Stayed 3 nights

I can’t say enough nice things about the staff at this hotel. Every person we encountered was kind and so helpful. From the moment we walked in we were met with impeccable hospitality. The food is wonderful, drinks are delicious, rooms are beautiful and comfortable, and the nightly turndown service is an extra nice touch. I can’t wait to stay here again in the future.

6

Dargham

3 Sept 2025

·

Stayed 4 nights

Helt okej men förväntade mer för det priset jag betalade. 3000kr/natt och servicen var helt okej. Fördröjning vid check in och omöjligt att få tag på house keeping från rummen. Fick gå och ta tag i någon personal för att få stryckjärn till rummet.

10

Rasha

9 Dec 2025

·

Stayed 3 nights

Was a stay for my birthday week in Lisboa and it was totally worth it. Welcome drink on arrival and staff was attentive. Sonia especially!! She made sure I had an amazing birthday.

6

Ishan

10 Jan 2026

·

Stayed 3 nights

It’s a 5 star Hotel and I am an ALL member as well but to me and my family’s disappointment, we were checked in at 3:20 pm.We had come from Seville after a 6 hour long journey and we expected to be checked in on time. If you guys charge customers 150 euros for late check outs then you should also compensate your customers for late check in. This was not at all expected from A big brand like Sofitel. I

6

Ronald

1 Jul 2024

·

Stayed 4 nights

Hotel staff was not so accommodating. Nor friendly.

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Location

Excellent, central base on Avenida da Liberdade, walkable to shops, restaurants, and the metro. A few mention construction outside during their stay.

Related guest reviews

10

Ricardo

22 Jul 2025

·

Stayed 5 nights

very good localization

10

Arash

6 Jul 2025

·

Stayed 3 nights

Very nice hotel in very good location

8

HJR

26 Jul 2023

·

Stayed 4 nights

Parchtig Hotel, prima ontbijt en diner. Metro voor de deur en hotel bevindt zich in een prachtige centrale wijk van Lissabon

8

Manjiri

10 Oct 2024

·

Stayed 3 nights

Our room was clean and spacious. Check in was easy. Location was great. Walking distance to restaurants and shops. Only downside was the construction in front of the hotel.

10

Nina

13 Aug 2025

·

Stayed 3 nights

Good location, attentive staff, nice room layout

10

Natalie

3 Jan 2025

·

Stayed 6 nights

Great property and loved the location !!

8

Zahra

28 Jun 2025

·

Stayed 4 nights

You can’t beat the location. It’s central to all the neighborhoods in downtown Lisbon, main train line is just a 5 min walk, and it feels safe. Staff were friendly and helpful. Only thing that could have made it better would be a pool but that said, there’s not much time for poolside relaxing when you’re out touring the city.

10

Gunnar

18 Nov 2025

·

Stayed 4 nights

Veldig bra beliggenhet

10

Smeeta

20 Feb 2026

·

Stayed 4 nights

Clean, comfortable rooms, friendly and helpful staff, excellent breakfast, great location.

10

Mary

18 Sept 2025

·

Stayed 4 nights

Great location - near great shopping and the meeting points for a lot of tours. Hotel was very nice. Great food and bar.

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Dining

Breakfast and the on-site restaurant are frequently praised for quality. Some guests found breakfast service slow or the space crowded, and a few felt options or prices were not ideal.

Related guest reviews

10

Adam

10 Mar 2024

·

Stayed 2 nights

Great property in a fantastic location. Room was comfy, and the restaurant excellent for both dinner and breakfast.

10

Allen

23 Apr 2023

·

Stayed 2 nights

We thoroughly enjoyed our stay at the Sofitel Lisbon Liberdade and would happily return. The accommodations were beautiful and comfortable. The staff was professional, friendly and responsive. We opted to dine in the hotel restaurant for our last night in Portugal and were feted to an exceptional gourmet meal. Every bite was delectable. The maitre d', Edgar, and all the servers treated us like royalty, providing us with first class customer service. We had an early flight the next morning and the staff brought a pot of coffee and croissants to our room at 5:00am, before the kitchen was open. Again, the customer service was superb.

10

Martin

28 Mar 2025

·

Stayed 3 nights

The staff was exceptionally friendly and helpful. The buffet breakfast had a multitude if delicious options. A la carte options were also available. The staff in the breakfast room was attentive and congenial.The dinner dining was exceptional for its cuisine, and, for its skillful and witty servers. Thank you David, Pedro and Victor. And thank you in particular to the consierge for arranging transportation to the airport and for providing useful information about sightseeing options. This is certainly our hotel of choice for any future visits

6

Olivier

30 Apr 2024

·

Stayed 1 night

La chambre était un peu petite pour un lit double et un lit une place. La literie très bien, la propreté bien, le wc et accessoires a réparer. Très mal insonorisé, les portes de salle de bains et de placard résonnent entre les chambres et nous a réveillé pendant la nuit et le matin très tôt. Le salle de petit déjeuner très petite, les employés de table sont débordé et se trompent ou oublie les commandes. La qualité des produits est bonne mais la variété est peu. L'accès au petit déjeuner peu se faire de l'extérieur de la rue, dommage que les clients venant de l'extérieur puissent accéder a ce service aussi.

6

Cristina

3 Oct 2025

·

Stayed 3 nights

Mediocre hotel. Small rooms and bathroom. Rooms need upgrading, rug was worn out and had stains . Mattress was old and uncomfortable. Staff at breakfast were extremely rude and badly trained. All in all my assessment is that this hotel is in desperate need of a good manager that properly trains staff in customer service

10

Maral

24 Dec 2024

·

Stayed 3 nights

The property is located close to restaurants, shops, and attractions. The hotel was clean and the staff were helpful and friendly. The breakfast was good, and I really liked the honey. Overall a good experience

10

Smeeta

20 Feb 2026

·

Stayed 4 nights

Clean, comfortable rooms, friendly and helpful staff, excellent breakfast, great location.

10

Ramon Pascal

23 Feb 2025

·

Stayed 4 nights

Perfect location in city centre. Very good breakfast and very friendly staff

10

Leonardo

26 Jan 2026

·

Stayed 2 nights

Café da manhã delicioso e boa localização

8

enrique

22 Aug 2024

·

Stayed 2 nights

El Desayuno es bastante malo

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $356	22 $369	23 $318	24 $306
25 $267	26 $243	27 $248	28 $308	29 $254	30 $248	31 $254

Su	Mo	Tu	We	Th	Fr	Sa
1 $233	2 $254	3 $292	4 $293	5 $244	6 $209	7 $204
8 $381	9 $469	10 $281	11 $1,110	12 $373	13 $342	14 $290
15 $260	16 $426	17 $200	18 $239	19 $239	20 $232	21 $341
22 $211	23 $209	24 $211	25 $221	26 $198	27 $205	28 $327
29 $198	30 $218

Sofitel Lisbon Liberdade

Prices for Sofitel Lisbon Liberdade

Monthly average prices

About this property

Location

Room options

Luxury Room, 1 King Bed

Superior Room, 1 King Bed

Prestige Suite, 1 King Bed, Lounge (High Floor)

Suite, 1 King Bed, Terrace (Opera)

Superior Twin Room, 2 Twin Beds

Classic Room, 1 Twin Bed

Luxury Room, 2 Twin Beds

Junior Suite, 1 King Bed

Guest reviews of Sofitel Lisbon Liberdade

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sofitel Lisbon Liberdade

Prices for upcoming dates

Business details