Palmyra Nature Resort Sigiriya

Communication really lacked at this property. I booked 1 room for 2 nights for them to call me and say it wasn’t available so they would upgrade for one night and then move me the next day. Only one person spoke English and was always busy. No one showed us to our room, told us where or how to get breakfast the following day that was included. The tv didn’t work and after messaging on WhatsApp I was ignored. power went out which is common so no issue; but our Air Con didn’t work when it came back on. Again WhatsApp was ignored but eventually started to work during the night. I ordered French fries from the menu at the pool and as no one spoke English assumed they weren’t that much as I watched them take them out of the freezer and into the air fryer in front of me, upon check out found out they were $8AU! When I raised it with him that it was more than the meal I bought in town the night before he just smirked and said that’s the price. Construction going on that wasn’t mentioned. So all in all the bed was comfy, breakfast was cute when we figured it out and the shower wasn’t great so wouldn’t recommend.

Excellent stay in a lovely setting with swimming pool and nature pond. Clean and comfortable room with AC and WiFi. Lovely local breakfast provided each morning. Within walking distance to local restaurants or transport readily available if required. I also walked to Sigiriya Rock from the resort as it was close by. The staff are extremely friendly and helpful organising a trip to Dambulla and also to Pidurangala Rock for sunrise which were awesome. Overall I had a lovely stay and felt very welcome. The only thing to mention is the shower pressure is not great however this is due to the remote location and didn’t impact my stay. Thank you very much Scott

No TV , no internet, no support and no A/C for 2 hours, their generator was repair and took 2 hours to fix

The one bed A frames were dark, smelled of mildew and other bad things, no place to put your stuff, generally uncomfortable. We sat on their terrace for breakfast and waited 25 minutes before anyone came. Then it was a plate of lovely fruit, stack of cold hard toast, no coffee and 2 plates of some other thngs that didn't taste good to us.

Perfect stay for Sigiriya