Name: Quality Inn - Denton
Address: 4211 N IH 35, Denton, Texas, United States of America, Denton, Texas, US
Price range: $64–$147 per night
Rating: 7.72

What guests think

At Quality Inn - Denton, reviews highlight budget-friendly prices and basic accommodations alongside notable issues, with many guests citing a required cash deposit, dated infrastructure, and inconsistent upkeep that doesn’t always match online photos.

On the positive side, several guests found staff friendly, beds comfortable, and the free breakfast acceptable for the price. Common complaints include stained linens, odors or pests, a rickety elevator, limited parking amid construction, and a rough-feeling surrounding area. Rooms tend to run small, and guests report intermittent maintenance troubles such as malfunctioning fixtures, inconsistent AC, and missing or nonfunctional remotes. Expect a no-frills, budget stay if you are comfortable with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel worn, with recurring elevator problems, limited parking (often affected by construction), and vending machines that frequently do not work or chill drinks. Multiple reviews note the pool is closed or removed.

Related guest reviews

4

Katherine

Nov 8, 2025

·

Stayed 1 night

First of all, I had to give a $50 cash deposit that was never mentioned. Who carries cash? It needs renovation badly. Much darker and very cheap looking so ignore the photos on here. There was a cockroach in our bathroom. The outdated fan system didn’t work so it was hot and stuffy. The elevator was broken. Definitely not even worth the inexpensive price I paid.

4

Erin

Sep 14, 2025

·

Stayed 2 nights

Parking was very limited if you arrived after 9:00pm. Air conditioning in the room was either extremely cold or humid and hot. The bathtub was dirty, and when we arrived there were no towels in the bathroom. Had to go ask for them at 10:30pm. Also, there was no remote control in the room. We didn’t really need it the first night, as we arrived fairly late, but the second night we went to the front and asked for a remote, they said they would have to bring one down. They never came, so we never got the tv on or working. Breakfast area is EXTREMELY small, so either you take it to go in your room or hope it’s not very crowded. Overall, I can see why it was one of the cheapest hotels in the area. Not a great experience.

2

Matthew

Aug 23, 2025

·

Stayed 1 night

Hotel was musty and all the blankets were stained. Every towel had a visible stain. Lobby smelled like motor oil. Vending machines didn’t work.

4

Anthony

Apr 15, 2025

·

Stayed 1 night

Parking was terrible, hard to get a spot due to large truck and trailers parked throughout. Elevator was super sketchy and made

6

James

Oct 2, 2025

·

Stayed 1 night

No blanket, rough area, smells bad, elevator doors were opening before it stopped. No parking space

2

Charles

May 8, 2025

·

Stayed 1 night

So this place decided to fill their pool which happens to be in the parking lot in with dirt and did not have any kind of warning signs or cones or anything else to let you know. Our vehicle ended up stuck in the pool and the motel manager refused to do anything about the situation to help us out. I will make sure everyone I know that is planning a trip to Denton Texas knows not to stay here

2

Victoria

Apr 7, 2024

·

Stayed 2 nights

The online representation of this hotel is far from accurate. There is hardly any parking close to an entrance, there is trash and road construction mess inside and all over the front parking lot. The elevator is VERY noisy (I was in a room at the very end of the hallway and elevator is in the middle of 60ish rooms - 30ish on each side and I could hear the elevator going up and down, door opening and slamming), the floor in the hallway is very uneven and cracks/squeaks, the WiFi signal is weak in room but said to be fine in the lobby however there's only seating in the lobby for 4 very small people. There is vending machines by the lobby but they don’t cool the drinks inside. Hairdryer in room was broken, only 1 of the lamps worked for light but 3 of the wall outlets didn’t work nor did the lamp outlets. The hotel amenities and room were not worth the amount I paid for the 2 nights I stayed. There was no other option to change hotels due to gymnastics and dance competitions being held on the same weekend, and I paid for both nights upfront which hotel management would not refund for me to attempt to find a hotel further away from where I needed to be during the days. Very disappointed.

4

Blair

Jun 21, 2024

·

Stayed 2 nights

I have pictures of blood on my curtains in my room. It was hot in the lobby and hallways. The A/C in the room wasn't had one speed and it didn't cool until at night. Only 1 roll of toilet paper in the bathroom. Had to ask for new towels on the second night they didn't clean the room. There were signs for the pool area but no pool.

4

Ashley

Apr 13, 2025

·

Stayed 1 night

The pictures of the property make it look way nicer than it is. Very small spaces all around. Breakfast area was cramped, small, and dirty. Floor sounded like parts were broke as you walk. Some parts are uneven. Staff was not helpful at all. When checking in they said nothing about breakfast time or checkout time. Elevator was awful! Sounds awful and super small. Door opened before we fully go to the floor we were going to. Made lots of metal clanking noises.

8

Kevin

Jun 2, 2024

·

Stayed 1 night

The property is under going a lot of construction. It impacted parking and there was noise during the day. However, we didn't hear anything in the late evening or over night.

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Cleanliness

Cleanliness is inconsistent: many guests reported stained linens and towels, dirty bathrooms, strong odors, and occasional pests such as roaches or bedbugs. Others did find clean rooms, but negative reports appear frequently.

Related guest reviews

2

Christopher

Nov 24, 2025

·

Stayed 1 night

Got up this morning had roaches in my bed and I couldn’t even enjoy my stay. I left early due to the roaches in the room would like some of my money back.

2

Melissa

Aug 17, 2025

·

Stayed 1 night

Will never stay there again, bed bugs, refrigerator didn’t work, vending machines didn’t work, then was going to use my rewards for a free room and manager denied me! I wouldn’t recommend this hotel to no body….

4

Juan

Nov 30, 2025

·

Stayed 2 nights

Stay was horrible , pictures did not match what we seen when we arrived , towels were stained , bed sheets were stained ,we asked for more and the new ones were still stained , overall i would never recommend this place

2

Shannon Hyde

Sep 26, 2025

·

Stayed 2 nights

The shower was disgusting. Looks like it hadn’t been cleaned in years, the towels were stained, toilet seat was loose, the sink had a very slow drain, and the blinds were torn. Would not recommend unless you are 100% desperate.

2

julie

Sep 23, 2025

·

Stayed 4 nights

Place is dirty, elevator was broken after the 1st day.

4

Sharon

Sep 28, 2025

·

Stayed 1 night

The hotel used to much fabulouso it was awful the smell was bad the towels are terrible bring your own never enough anyway towels were brown i think cleaning towels and bathroom towels are the same

2

Tyre

Jul 21, 2025

·

Stayed 3 nights

This hotel had the worse odor I have ever smelled in my life. It was like a mixture of mildew, mold and musk. Upon check in the room didn’t have any towels in it and the vending machines were all out of order and they had like warm bottles of water for sale behind the counter. Not once during the entire stay did housekeeping check to see if we needed anything. And every night the hotel parking lot had people outside having a party drinking in the parking lot.

2

Stephanie

Nov 9, 2025

·

Stayed 1 night

My bedside lamp was broken, the hair dryer was broken, there were stains on the towels and bedding, and roaches. They also required a $100 deposit in cash.

2

Lauren

Oct 11, 2025

·

Stayed 2 nights

The room was so dirty someone’s previous socks and undies were still in the room along with candy stuck to the floor. The bed is terrible like sleeping on a box spring. And the smell of the hotel was unpleasant. The only thing they did good at was the breakfast

2

Brandi

Jun 17, 2025

·

Stayed 2 nights

This was the worst hotel I have ever stayed out.. it was filthy! Comforter/sheets/towels everything was dirty!

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Rooms

Rooms are generally small and dated, with intermittent maintenance issues (noisy or weak AC, broken fixtures, missing remotes) and some noise from the highway or elevator. Several guests still found the beds comfortable and some remodeled rooms acceptable for the price.

Related guest reviews

6

Candace

Jun 21, 2025

·

Stayed 1 night

Rooms are incredibly small and not arranged very efficiently. If you need to use the sink, it’s best to keep the bathroom door opened. Definitely not enough plugs for a family. On the positive, nice and clean, cool room, excellent shower.

8

Zacha

Sep 30, 2025

·

Stayed 1 night

AC was not too cool in the room.

6

Brian

Apr 16, 2025

·

Stayed 1 night

I was expecting this hotel to be quiet during nighttime hours, but I unfortunately had noisy neighbors.

6

Brenda

Oct 2, 2023

·

Stayed 2 nights

The property is run down. Elevator doors open before Elevator stops on your floor. Had to hold the toilet handle down in orser to flush properly. The pull up knob from shower faucet was broken so water pours out of it causing shower not to drain properly. TV kept freezing and picture would pixelate.

4

Erin

Sep 14, 2025

·

Stayed 2 nights

Parking was very limited if you arrived after 9:00pm. Air conditioning in the room was either extremely cold or humid and hot. The bathtub was dirty, and when we arrived there were no towels in the bathroom. Had to go ask for them at 10:30pm. Also, there was no remote control in the room. We didn’t really need it the first night, as we arrived fairly late, but the second night we went to the front and asked for a remote, they said they would have to bring one down. They never came, so we never got the tv on or working. Breakfast area is EXTREMELY small, so either you take it to go in your room or hope it’s not very crowded. Overall, I can see why it was one of the cheapest hotels in the area. Not a great experience.

8

marcus

Nov 3, 2024

·

Stayed 1 night

The shower facet needs to be repair. The spiget was loose.

6

Loal

Jun 24, 2025

·

Stayed 1 night

Bed springs were broken on one side. Had to stuff towels under mattress to level it out and not fall out of bed. Not enough extra wash cloths and had towels for 2 people. Only enough coffee for 1 cup. Sitting chair needs cushion. Too low to sit in comfortably.

8

Jeanette

Jul 3, 2025

·

Stayed 1 night

Had a few issues. Remote for tv didn’t work so had to move to another room. Only 2 bath towels in the bathroom. No hand towels or wash cloths. Bedside light did not work. No napkins in the dining area at breakfast. We didn’t make a fuss but will not stay there again.

8

Natasha

Nov 30, 2025

·

Stayed 2 nights

The staff was good, the room was a lot smaller than the images looked when reviewing the property before arrival, but all in all, all good.

8

Joel

Oct 4, 2025

·

Stayed 1 night

Bed was comfortable. Shower was great with good pressure. Room was clean but very hot when we first entered. AC worked well. The outside of building and the hallways inside look a little run down but overall it was a good stay.

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Service

Service is mixed: many guests describe friendly front-desk staff, but others report rudeness, poor responsiveness, and operational problems like double-booked rooms. A recurring complaint is a cash-only deposit policy (sometimes undisclosed) and disputes over service animals or refunds.

Related guest reviews

2

Jordynn

May 2, 2025

·

Stayed 2 nights

Terrible experience person at front was very rude both checking in and checking out and kept our $50 deposit even though no damages or anything were made. Will not stay again.

6

robin

Jun 10, 2025

·

Stayed 1 night

I didn’t appreciate the harassment I received for having a service animal. She had to call her boss so if you do have a service animal, I wouldn’t stay there.

6

Erica

Sep 10, 2025

·

Stayed 2 nights

When I arrived I got told I had to put down a $100 deposit (which I never saw on online when I booked the room). So I told the girl what for. She said if there are any damages to the room etc. I said I didn't have $100 on myself. She said oh there's a ATM right over there. I guess she didn't want me leaving to go get cash somewhere. So I went to the ATM over by the ice machine. I didn't like doing that because it charged me $3.95 to get cash out of there. It would of been better if I was able to leave and go get cash at an actual ATM where I bank so I wouldn't of gotten charged the fee for using theirs. I don't think I would choose to stay at that location again.

2

George

Nov 23, 2025

·

Stayed 1 night

That’s a lie from the hotel. They wouldn’t let me stay because of my service dog. They denied my service. And refuse to give me a refund

4

Sherman

Nov 19, 2024

·

Stayed 2 nights

My issue with staying at the hotel with there was a $50 cash deposit cash and I had stayed at this location before and had not ever had to pay a cash deposit previously. To use an ATM charge you withdraw money if you do not have cash and that is not refunded Back.

4

Jialin

Feb 22, 2025

·

Stayed 1 night

Some people opened our door at 5AM. We get to know in the next morning that the front desk person gave us the key without checking us in their system so they double rented our room. We were absolutely shocked and scared about what happened that night. They did not offer any compensation.

2

Lee

Sep 21, 2025

·

Stayed 1 night

They insisted we pay $100 cash deposit for incidentals before checking in. I’ve always had a card on file for incidentals but was not going to give them $100 cash. I’ve stayed in hundreds of hotels and never been asked to pay cash deposit for incidentals. And then how does checkout work and getting the money back? We have to wait on them to clean the room and audit it before getting it back?? How stupid is that? So because I wouldn’t pay a cash deposit they cancelled my reservation. Totally unscrupulous and unprofessional business practices.

4

Enedelia

May 12, 2025

·

Stayed 3 nights

When booking, I chose this place because of the reviews and the rates. I knew this wouldn't be a five-star Hilton hotel, but I figured it would be fine for the few days we would be in town. I knew this place would look/ feel cheaper than most hotels, which is fine. My issue was the hospitality of the staff. You would think people in the hospitality business would prioritize this, but I guess not? Maybe it was a cultural difference? I'm not sure, but what I do know is that the staff was cold/ stand-offish, and honestly just kind of rude. Every single day of our stay, our keys would have to be reset because they would stop working. The staff was annoyed with us for asking for towels, and when I went to the front desk to ask again, she told me no, that I had enough towels already (we had 2, and there were 3 of us in the room). The staff was annoyed in the morning with other guests who were requesting breakfast items from the breakfast area. In all honesty, it just seemed like they hated their job at the hotel, like they hated the hotel, and like they hated their life.... that was the vibe they gave off and it sucked! I've worked at a low-rate hotel before; being kind and generous with your clientele and guests costs nothing. That's what makes a difference between a bad and a great experience. That's what ensures people will return again in the future.

10

Matthew

May 9, 2025

·

Stayed 1 night

Fast friendly service.

6

Mateo

Nov 21, 2023

·

Stayed 1 night

When we arrived, the person who checked us in said we had to leave a deposit "in cash" for the room. I had to leave to go get it because who carries fifty to one hundred in cash on them anymore? Then when we checked out, the person checked me out and was like, "bye." Had I not asked for my deposit back, he would not have given it and there was no record of a deposit since it was in cash and not on my card. This seems super shady to me and I will NOT be returning to this hotel. Although other hotels in the area are a more expensive, I will choose that over this any day of the week and twice on Sundays.

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Location

Location is convenient to the interstate, but construction and limited parking can make access tricky, and some guests described the surrounding area as rough. Road noise can be noticeable.

Related guest reviews

8

Tom

Apr 26, 2025

·

Stayed 2 nights

Good property. Not their fault that 35 is crazy and under construction

6

Carol

Apr 13, 2024

·

Stayed 1 night

The hotel is dated and the parking lot was under construction. Staff was nice, bed was comfortable, room was small, AC worked sufficiently, breakfast was okay but the breakfast area was small and crowded.

8

Susan

Apr 28, 2025

·

Stayed 2 nights

Hard to get to due to construction. Limited parking that was hard to access. The staff were friendly and helpful. The room was very clean but the toilet did not flush properly.

6

Brodie

Jun 14, 2024

·

Stayed 2 nights

The place is ok for convenience, they were having the parking lot done and they look like they need and update!

10

Micah

Sep 12, 2024

·

Stayed 1 night

quiet, clean.

6

Tracy

Jun 10, 2024

·

Stayed 2 nights

Denton had construction going on in the front of your property rendering about 4 spaces where no one should park yet someone parked in a space and disappeared. the inn had no idea whose vehicle it was i complained several times and said they should have the police come in and investigate that vehicle. I believe it was a hazard and could prevent emergency vehicles from access.

6

Amy

Mar 21, 2025

·

Stayed 1 night

The room was clean but a little dingy. They made me pull $100 cash out of the atm for a deposit for the room. That wasnt stated anywhere in any policy. It was given back the next day. The mirrors in the room were dirty. It had a musky smell to it. The staff was nice. The area was right off the highway so convenient

4

Christine

Feb 21, 2025

·

Stayed 1 night

So much road noise all night. The bed was comfy, but the traffic went all night! We had to leave our dog in the car (No Pets)

10

Carla

May 25, 2025

·

Stayed 1 night

A lot of homeless people around the area But we had no problems.

6

Justin

Sep 14, 2025

·

Stayed 2 nights

Okay stay for the price. Right off the highway, but was still quiet inside. Sketchy area, never really felt unsafe though.

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Dining

Free breakfast feedback is inconsistent: some guests enjoyed it, while others found the selection limited, quality uneven, and the dining area cramped. Coffee or hot items occasionally ran out early.

Related guest reviews

10

Jorge

Sep 1, 2024

·

Stayed 1 night

Over all everything was great. The room was clean and breakfast was good.

6

Jose

Apr 6, 2025

·

Stayed 1 night

Poor food selection for breakfast.

2

Annice

Jan 22, 2024

·

Stayed 2 nights

The entire building had a bad ordor. The bedding was thin and stained. I had to ask for 2nd comfortable and it was also stained. The breaskfast food was old and stale.not edible.

4

Erin

Sep 14, 2025

·

Stayed 2 nights

Parking was very limited if you arrived after 9:00pm. Air conditioning in the room was either extremely cold or humid and hot. The bathtub was dirty, and when we arrived there were no towels in the bathroom. Had to go ask for them at 10:30pm. Also, there was no remote control in the room. We didn’t really need it the first night, as we arrived fairly late, but the second night we went to the front and asked for a remote, they said they would have to bring one down. They never came, so we never got the tv on or working. Breakfast area is EXTREMELY small, so either you take it to go in your room or hope it’s not very crowded. Overall, I can see why it was one of the cheapest hotels in the area. Not a great experience.

6

Lynette

May 20, 2024

·

Stayed 1 night

Advertised full breakfast but it was a Continental breakfast

4

Michelle

Apr 15, 2024

·

Stayed 1 night

Bathroom smelled of mold, Bathroom also had a weird popping sound when you turned off the light. Beds felt like rubber toddler beds and crunched when you moved. Walls are paper thin can hearing everything around you. Breakfast was not bad small but had enough variety so that was the best part of the stay.

8

Sarah

May 26, 2025

·

Stayed 1 night

Breakfast was not that great of a selection to choose from didn't we looked what you had and walked away?

2

Lauren

Oct 11, 2025

·

Stayed 2 nights

The room was so dirty someone’s previous socks and undies were still in the room along with candy stuck to the floor. The bed is terrible like sleeping on a box spring. And the smell of the hotel was unpleasant. The only thing they did good at was the breakfast

8

Stephen

May 26, 2025

·

Stayed 2 nights

Quick check in. Quiet clean air conditioner works great. Breakfast was great.

6

Tariq

May 11, 2025

·

Stayed 1 night

It was fine breakfast was not good no fresh coffee

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AI-generated summary based on recent guest reviews

Month	Average price
January	$63
February	$60
March	$69
April	$66
May	$75
June	$71
July	$62
August	$70
September	$71
October	$75
November	$69
December	$63

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $64	18 $84	19 $82
20 $70	21 $70	22 $70	23 $70	24 $71	25 $82	26 $82
27 $70	28 $70	29 $70	30 $69

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $81	3 $81
4 $70	5 $70	6 $70	7 $67	8 $68	9 $77	10 $77
11 $67	12 $67	13 $67	14 $67	15 $72	16 $77	17 $77
18 $75	19 $75	20 $75	21 $74	22 $83	23 $146	24 $147
25 $70	26 $74	27 $74	28 $77	29 $81	30 $90	31 $93

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Room, 1 King Bed, Accessible

Suite, 1 King Bed

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn - Denton

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Prices for upcoming dates