Name: Holiday Inn Express & Suites Philadelphia - Mt Laurel by IHG
Address: 6000 Crawford Place, Mount Laurel, New Jersey, United States of America, Mount Laurel, New Jersey, US
Price range: $93–$398 per night
Rating: 8.43

What guests think

At Holiday Inn Express & Suites Philadelphia - Mt Laurel by IHG, guests often praise the safe, convenient location and welcoming staff, while repeatedly noting variable room conditions, audible noise from other areas, and occasional maintenance or equipment problems.

Many reviews highlight a fresh, varied breakfast, though some report limited items, cold dishes, or underwhelming coffee at busy times. Facilities appear basic, with no pool mentioned and an isolated elevator outage noted. Overall, expect a straightforward, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Amenities are basic. Reviews note there is no pool and mention one elevator outage; several say the property feels recently updated.

Related guest reviews

10

michael

Jun 25, 2023

·

Stayed 1 night

A nice hotel. Clean rooms nice and big and provide all dove products in bathroom. Big screen tv. Coffee maker and fridge and microwave. Nice breakfast in morning. 24 coffee and tea. Nice friendly staff. Nice night out

6

James

Jul 16, 2025

·

Stayed 1 night

Property in a business area surrounded by other hotels. Property is updated but areas that need touch up are visible. Overall condition good. This hotel brand is one of my regular go to choices when traveling.

10

Scott

Jun 6, 2025

·

Stayed 1 night

Very nice, new property in a quiet location.

10

Larry

Nov 29, 2024

·

Stayed 2 nights

Great place to stay. Looks like it was recently remodeled. New carpet, paint and more. Bed and pillows was great for a perfect nights rest. Room and bathroom very clean.

10

Hemant

Apr 20, 2025

·

Stayed 2 nights

The manager let us check in earlier than 3 pm around 1 30 since we arrived earlier than scheduled that was a great convenience Maybe could add swimming pool

10

Tina

Jun 17, 2025

·

Stayed 2 nights

Free breakfast No pool

8

Kimberly

Aug 21, 2023

·

Stayed 4 nights

The hotel was nice with a 24/7 front desk and snack bar and really delicious free breakfast every day ( I SUGGEST YOU GET THERE WHEN BREAKFAST IS FIRST SERVED OR GET LEFT WITH SLIM PICKINGS) . The room was clean and spacious with a air conditioner that kept the room really cool, I enjoyed that . The room was also clean and has a comfortable big bed and microwave and mini refrigerator and coffee/tea maker. It has a big flat screen tv. The staff was so nice and welcoming. My only issue was the guest that was in the room above mine. Intentionally stomping ( He or she had to be Paul Bunyan or Bigfoot or The Jolly Green Giant) They even let there kid run and stomp like crazy too ! I couldn’t take it anymore and left. My advice is unless noise doesn’t bother you, Always ask for a room on the highest floor that they have so that no one will be over your head. Some people are just plain disrespectful

10

Jeffrey

Nov 7, 2025

·

Stayed 1 night

Clean and friendly , elevator out of service

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas clean, but feedback is inconsistent. Reports include lingering odors, stained carpets or furniture, missed or delayed housekeeping, and occasional bathroom cleanliness issues.

Related guest reviews

10

Tracy

Jul 11, 2025

·

Stayed 2 nights

The property was very nice and clean. Staff was professional and polite. The hotel location quiet and peaceful, the location also has restaurants and a Walmart nearby. My husband and I enjoyed our stay. I would come back again.

6

Aneesh

Aug 12, 2025

·

Stayed 2 nights

The place is okay. It does not have the same holiday in express standards as others. Service was poor. They did not clean rooms and replenish for multi day stay. The breakfast was okay but the staff was in panic as they complained about management not refilling supply. Beds are poor in comfort and room is very small. Felt like motel bed and room. The rooms have bad odor from carpets and you can see fresh food stains. Weekend cleaning crew does not seem to do their job well or it maybe under staffed as we didn’t get our room cleaned and from the first day odor of carpets and food stains from previous party. It was not worth the price. Could had a better place for the amount spend.

4

Stacey

Apr 3, 2023

·

Stayed 1 night

The second floor smelled like vomit the whole time we were there. It was disgusting! There was something yellow dribbled on the floor from the lobby to the elevator, in the elevator, and on the second floor. The floors were dirty in general. Apparently nobody mops. The shower pressure was awful. It was a fairly convenient location with many food options and shopping nearby, but none within walking distance. We were in town for a dance competition in Voorhees and this hotel was about 10 minutes away, without highways. The area was nice. The area surrounding the hotel was quiet but the hotel itself was very loud. People were making a lot of noise all night and early morning, which made it very difficult to sleep. The beds weren’t comfortable. We might stay here again, but given the noise and the cleanliness issues, we will likely find somewhere else for next year.

2

Michael

Sep 28, 2025

·

Stayed 2 nights

I got a room with 2 queen beds in between the 2 beds was this absolute nasty smell of pee. We had let the front desk no that there was a smell she said they would send someone up to clean and shampoo the area. We left came back a few hours later and walked into the room it was all cleaned up beds back together and smell was not there until we went to smell were it was originally coming from and boom pee smell hit you right on the nose. We fall down to front desk to let them know and she asked us what we wanted her to do. We told her we wanted a new room which she had no problem with just had to go down and get a new Key. Thought it was going to be all set until we drag all of our unpacked bags and sleeping child into the room next door. We lay on the bed boom it’s completely broken like are we serious right now over all staff was good breakfast was tasty but the rooms just weren’t it I’m 50/50 on if I would stay again

10

Salvatore

May 27, 2025

·

Stayed 2 nights

Good value, clean rooms, lobby, hallways. Not my first stay here. Will continue to book this lication in the future.

10

Larry

Nov 29, 2024

·

Stayed 2 nights

Great place to stay. Looks like it was recently remodeled. New carpet, paint and more. Bed and pillows was great for a perfect nights rest. Room and bathroom very clean.

8

J. Patrick

Aug 20, 2025

·

Stayed 1 night

Room was clean and well-appointed. There was trash right outside our door however and when we told the front desk about it nothing was done.

6

brielle

May 11, 2024

·

Stayed 1 night

Bathroom didn't look like it was cleaned. Hair on the floor and tub

4

Cherri

Feb 4, 2024

·

Stayed 2 nights

Not a good stay ,bed not good at all did not want to complain after I had to move my room twice, because microwave was bent all the way in on top. A man from customer service move us to another room, which the door would not close properly you could see inside very unsafe. Finally we got a room with that was ok. Except white stains on the chairs they look permanent thank you and the carpet has stains also

10

Patricia

Dec 1, 2025

·

Stayed 1 night

The room was very clean, the only thing is that I was on the first floor near the lobby and it was noisy, also the smell of cleaning chemicals was very strong. Otherwise excellent.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as spacious and comfortable, with useful in room features, but quality varies widely. Multiple reviews cite noise transfer, sporadic maintenance issues, and one report of very weak Wi Fi.

Related guest reviews

10

telisa

Sep 28, 2025

·

Stayed 1 night

Great location, spacious rooms, EXCELLENT Customer Service!

6

Stephen

Jun 19, 2025

·

Stayed 6 nights

Bathroom fan didn't work, cleaning staff extremely noisy during the day. Walls thin, stains on carpet. Priced high for what you get.

6

Molly

Feb 24, 2025

·

Stayed 1 night

Not good sound proofing…At no fault of the kind PEOPLE at the hotel, who were very nice, the property is “cheap” and I could hear every step the guy on the floor above me took…which bummer for me was a LOT and often and in the middle of the night :-/

10

Sandra

Apr 26, 2025

·

Stayed 1 night

Easy check in and jovial counter person. Variety was very good. Variety of option. Comfortable bed and spa ious room.

8

emil

Oct 21, 2024

·

Stayed 1 night

very weak internet. Have to use mobile hotspot from my phone

4

Stacy

Aug 31, 2025

·

Stayed 1 night

The front desk lady at check in was very rude and gave us a room on 1st floor and the door lock did not work. Also it was extremely loud from a team of kids running and yelling in halls and people above us making a ton on noise.

6

Faye

Jun 2, 2025

·

Stayed 2 nights

Disappointed in our hotel room. Noisy and something was running in the wall behind us that caused the bed to vibrate. Front desk wasn’t any help. Felt like our room was unfinished from a renovation.

6

Jennifer

Jun 19, 2023

·

Stayed 3 nights

Our room was fairly quiet except for very hard walking (and constantly) guests. I know the hotel isn’t responsible for their behavior but what is a bit annoying is how easily we could hear their walking. Floors aren’t constructed well. Our room smelled like a salad bar instead of a nice clean and fresh hotel room.

6

Tim

Jun 2, 2025

·

Stayed 1 night

Several broken things. A/C grate, blinds, some doors didn't work as expected. Toilet moved when sitting down or getting up.

10

Patricia

Dec 1, 2025

·

Stayed 1 night

The room was very clean, the only thing is that I was on the first floor near the lobby and it was noisy, also the smell of cleaning chemicals was very strong. Otherwise excellent.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly, accommodating, and efficient at check in, and some issues were resolved promptly. However, several guests reported rude interactions or limited follow up when problems or hallway messes were reported.

Related guest reviews

10

telisa

Sep 28, 2025

·

Stayed 1 night

Great location, spacious rooms, EXCELLENT Customer Service!

10

Todd

Dec 14, 2025

·

Stayed 1 night

Great breakfast. Friendly service. Very nice employees.

10

Michael

Sep 16, 2025

·

Stayed 3 nights

Staff we great! Rooms were clean and neat! I traveled with my wife and kids. We had a very noisy neighbor one night with non-stop bass pounding music. The front desk was very professional and took care of the issue. Thank you very much for that!

2

steffany

Sep 18, 2025

·

Stayed 3 nights

The hotel never provided room service for cleaning, I stayed for a week and never got new towels, garbage taking etc. front desk was very rude

10

Christine

Apr 27, 2023

·

Stayed 1 night

Professional, friendly staff and a wonderful complimentary breakfast. Also I appreciated the Keurig coffeemaker in the room, so I always bring my favorite coffee!

4

Stacy

Aug 31, 2025

·

Stayed 1 night

The front desk lady at check in was very rude and gave us a room on 1st floor and the door lock did not work. Also it was extremely loud from a team of kids running and yelling in halls and people above us making a ton on noise.

8

J. Patrick

Aug 20, 2025

·

Stayed 1 night

Room was clean and well-appointed. There was trash right outside our door however and when we told the front desk about it nothing was done.

4

Khurram

Aug 19, 2025

·

Stayed 1 night

Clean room & washroom. Terribly unprofessional & rude check in person, Vanesa. I hope they can train their staff to understand they are in the hospitality business. Arrived over an hour later then the check-in time the rooms were not ready. Instead of being empathetic and maybe slightly apologetic, the person became aggressive and rude.

10

Kathye

Oct 2, 2023

·

Stayed 3 nights

Staff was kind prompt and professional

10

ashley

Jul 20, 2025

·

Stayed 2 nights

Check-in was so smooth , Diana was so nice and make sure we had everything we needed. The rooms were very clean. I was happy with my stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient and feels safe, near major highways with restaurants and shopping a short drive away; some mention a quiet setting. One review noted fewer walkable options.

Related guest reviews

10

telisa

Sep 28, 2025

·

Stayed 1 night

Great location, spacious rooms, EXCELLENT Customer Service!

10

Tracy

Jul 11, 2025

·

Stayed 2 nights

The property was very nice and clean. Staff was professional and polite. The hotel location quiet and peaceful, the location also has restaurants and a Walmart nearby. My husband and I enjoyed our stay. I would come back again.

6

James

Jul 16, 2025

·

Stayed 1 night

Property in a business area surrounded by other hotels. Property is updated but areas that need touch up are visible. Overall condition good. This hotel brand is one of my regular go to choices when traveling.

8

sylvie

Jan 18, 2025

·

Stayed 1 night

It was ok but I was expecting a little bit more, don t like the location. It was ok for a road stop. I think some Holiday inn need a little up date. The reception person was very find.

10

Randolph

Apr 5, 2025

·

Stayed 1 night

Visiting relatives in Cherry Hill and Medford. Very convenient. I trust HIE.

10

Lisa

Aug 5, 2025

·

Stayed 2 nights

Excellent. Walking distance to restaurants. Wild life everywhere. Felt safe and comfortable

8

Julie

Dec 31, 2022

·

Stayed 19,355 nights

Good to have close to Philly but I felt safe

8

Sherry

Jun 16, 2024

·

Stayed 2 nights

Convenient to major highways, shopping malls and restaurants.

10

Desiree

Jul 28, 2025

·

Stayed 2 nights

The location feels very safe and is surrounded by other nice hotels, with easy access to I-295 and the Turnpike.

10

Tammy

Jul 27, 2025

·

Stayed 2 nights

I love the location and how convenient it was to shopping and other stores nearby. It felt safe and building was very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised for variety and freshness, with items like pancakes and hot options. Some guests experienced limited selection, cold items, or weak coffee, especially when supplies ran low.

Related guest reviews

10

Carmen

Nov 16, 2025

·

Stayed 2 nights

The staff was very friendly and the room was clean. The free breakfast buffet had lots of options to choose from. Overall it was a great place to stay why we visited the area.

10

John

Sep 11, 2025

·

Stayed 1 night

The breakfast buffet was excellent with a wide variety of options. Everything was beautifully displayed and fresh. We loved the "To Go" bags which was great to take a muffin for the road. The pancake machine was unique and made 2 great pancakes. It was also nice to have hot omelettes and sausage.

10

Todd

Dec 14, 2025

·

Stayed 1 night

Great breakfast. Friendly service. Very nice employees.

8

Donald

Aug 10, 2024

·

Stayed 5 nights

Nice rooms but breakfast was not good

4

Stephen

Aug 2, 2024

·

Stayed 1 night

The room was clean but that’s all the good. The hallways smelled like a cheap nasty air freshener. The breakfast we didn’t expect much of but still was below expectations. Coffee was undrinkable and me and my wife ended up going to Starbucks. The was very limited breakfast no bacon or eggs because the “oven was broken.” Staff finally brought out eggs but by then we wanted to get out of there. Will not be returning

10

elisha

Feb 14, 2023

·

Stayed 2 nights

We enjoyed our stay. I was a little disappointed that they did not have turkey sausage on during our stay, that was an influence for booking. But it was an excellent stay. Would definitely stay again.

6

Arthur

Aug 10, 2025

·

Stayed 1 night

Nice location, clean and friendly staff. Only real downside was the breakfast. It's included but it was substandard.

10

Diane

Jan 9, 2025

·

Stayed 1 night

Everyone was super nice! Altho the water in the shower hardly released any water. Good breakfast except the scrambled eggs were cold. I will come back tho so thanks so much!

10

Phillip

Aug 4, 2023

·

Stayed 1 night

Great hotel Breakfast is above expectations

10

Lori

Jul 15, 2023

·

Stayed 1 night

Super clean, breakfast was amazing

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$96
February	$102
March	$115
April	$134
May	$140
June	$150
July	$141
August	$125
September	$119
October	$124
November	$112
December	$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $200	16 $162	17 $110	18 $144	19
20 $108	21 $100	22 $112	23 $111	24 $115	25 $177	26 $150
27 $112	28 $106	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $145	3 $167
4 $120	5 $104	6 $106	7 $104	8 $116	9 $330	10 $398
11 $159	12 $106	13 $94	14 $99	15 $176	16 $191	17 $136
18 $109	19 $93	20 $93	21 $94	22 $98	23 $196	24 $364
25 $121	26 $97	27 $93	28 $94	29 $97	30 $124	31 $173

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Standard Room

Suite, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds

Suite, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

Suite, 1 King Bed with Sofa Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Philadelphia - Mt Laurel by IHG

Have a question?

Prices for upcoming dates