Is parking available at the hotel?

Parking is available on-site, but it is limited. Guests can utilize accessible parking options directly at the hotel.

What type of breakfast is offered and what are the serving hours?

The hotel offers breakfast on-site, allowing guests to start their day with a delightful meal. Specific serving hours are not detailed.

What are the standard check-in and check-out times?

Check-in is available from 16:00, and check-out is until 12:00. Early or late check-in/check-out options may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel provides limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. Specific features such as elevators and accessible bathrooms are not detailed.

Where is the hotel located in relation to key landmarks?

The hotel is located on the beach in the El Cabanyal neighborhood of Valencia, connected to a shopping center. It is close to the City of Arts and Sciences, Prince Felipe Museum of Sciences, and Bioparc Valencia Zoo.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no minimum age specified for staying for free.

Hotel Neptuno Playa & Spa in Valencia

Average nightly price at Hotel Neptuno Playa & Spa by month, last 12 months (USD)
Month	Average price
January	$118
February	$139
March	$164
April	$183
May	$194
June	$221
July	$216
August	$230
September	$200
October	$206
November	$154
December	$131

What guests think

At Hotel Neptuno Playa & Spa, guests consistently praise the absolute beachfront location and friendly staff, while many warn about loud late‑night music from nearby beach clubs that can disrupt sleep even with windows closed.

Rooms are generally modern and comfortable with standout sea views, though a few are small, some lack views, Wi‑Fi can be unreliable, and occasional maintenance or odor issues are reported. Breakfast and the on‑site restaurant receive frequent compliments, but several guests find breakfast pricey or inconsistent, and room service food is limited. The spa and massages are popular though compact, with mixed feedback on pricing and hours; parking is available nearby. Noise‑sensitive guests should bring earplugs or request a quieter room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The wellness offering centers on a small spa with well‑reviewed massages; several guests mention high prices or limited hours. Parking is available nearby, and a rooftop solarium with a small splash pool is noted.

Related guest reviews

8

Stefan

Oct 5, 2025

·

Stayed 1 night

Fantastiskt läge direkt vid stranden. Väldigt fin frukost. Nära till restauranger o barer. Parkering direkt utanför hotellet.

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10

Nina Patricia

Feb 12, 2025

·

Stayed 4 nights

Tolle Lage, Nutzung des Spa-Bereiches viel zu teuer

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8

Lisa

Sep 5, 2024

·

Stayed 3 nights

massage team was the best!

10

Jorge

Dec 8, 2025

·

Stayed 1 night

El Spa es pequeñito pero suficiente y el servicio del personar del spa y restauración de 10

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10

Rose Nicole

May 15, 2025

·

Stayed 2 nights

Me pareció un muy lindo hotel y muy bien ubicado pero el SPA debiese tener un horario mucho mas amplio

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10

Kate

Jun 22, 2024

·

Stayed 2 nights

Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.

10

Susan

Oct 16, 2025

·

Stayed 3 nights

This is one of my favorite hotels in Spain. Room was large enough and the spa massage was great. There are so many food options and all were great

10

Thomas

Jan 1, 2025

·

Stayed 2 nights

Modern, good premium design. Nice breakfast. Convenient public transport to downtown Valencia. Easy parking, however a bit scary due to the ‚unofficial parking guards‘.

10

Celine

Mar 6, 2022

·

Stayed 4 nights

Bon accueil belle situation restaurant et petit déjeuner très bons. Salle de musculation et spa attenant tres pratiques, bus tram et taxis à proximité immédiate. Très bon choix : hotel moderne et confortable !

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10

Denise

Apr 30, 2024

·

Stayed 3 nights

Located right on the beach with a sea view. Good for long excursions along the beach walk with many restaurants and an interesting city. Enjoyed the shower and clean, modern room. Thankful for the quality of the balcony doors and thick drapery, as the loud EDM music from nearby bars lasted most of the night, except on Monday. You could still feel the beat all night though. Delicious breakfast selection with view of the sea. Wished that the rooftop dipping pool was warm, but the view was sweet. Helpful and friendly staff, we really enjoyed our stay at Neptuno!

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Cleanliness

Guests frequently describe the hotel and rooms as very clean. Some note occasional odors or wear, including bleach or sewage smells and a leaking bathroom.

Related guest reviews

4

Rainer

Apr 29, 2025

·

Stayed 7 nights

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…

4

Pablo S

Dec 4, 2024

·

Stayed 3 nights

Una noche no pude dormir porque había un gotera en el baño, se filtraba el agua del piso de arriba.

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10

David

Nov 22, 2023

·

Stayed 2 nights

The hotel was easy to find and only a short walk away from the metro line. The hotel and our room itself were very clean and the staff behind reception were friendly and accommodating. We'd certainly stop again.

8

Nancy

Jun 28, 2024

·

Stayed 1 night

The location is on the beach perfect It’s clean also good the bed is perfect the breakfast to expensive but the selection is ok (for me ) ! The smell in the hotel is not very nice they have a problem with their toilets orchards ever but you smell it everywhere, the discotheek make music quit loud till 4 am and you can hear clearly. The people are friendly

8

Lukas

Aug 31, 2025

·

Stayed 5 nights

Excellent location, very clean, friendly personal. Restaurant and Gym could be improved

10

Kate

Jun 22, 2024

·

Stayed 2 nights

Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.

8

Cristina

Oct 23, 2024

·

Stayed 4 nights

Beachfront, super clean, welcoming property. Would love to return to.

6

Anders

May 1, 2023

·

Stayed 1 night

Trevligt läge vid stranden. Men ganska slitet hotell.

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10

Arkadius Hubert

May 1, 2025

·

Stayed 5 nights

Das Hotel ist quasi am Strand gelegen. Restaurants und Bars sind in unmittelbarer Nähe. Frühstücksbüffet ist sehr vielfältig. Rührei, Omeletts etc. werden frisch gemacht. Das Personal ist sehr freundlich und sehr Service orientiert. Bis auf das Badezimmer, welches ein wenig abgenutzt war, war hier nichts auszusetzen. Ich würde es auf jeden Fall weiter empfehlen.

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8

Andrea

Oct 22, 2025

·

Stayed 1 night

Sauberes Zimmer, ruhig gelegen, vom Hafen sehr gut erreichbar, waren nur für 1 Nacht dort, nettes Personal

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with many praising sea‑view suites and balconies. However, nightlife noise is a recurring issue, some rooms are small or face interior wells, Wi‑Fi can be unreliable, and a few guests reported uncomfortable beds or minor maintenance problems.

Related guest reviews

8

Sherril

Apr 19, 2025

·

Stayed 1 night

Choose your room with care. Music and then people going home and roaming around. Otherwise lovely stay.

4

INGRID

Sep 29, 2025

·

Stayed 2 nights

If this were for a movie titled “Room WITHOUT a view”, it would be perfect: while the room was nice, spacious and clean, the only window faced an enclosed dark interior space. Depressing. To make it less dark, every morning at 8;00AM a bright spotlight switched on, strong enough to wake you. Since the room lacked any kind of view, you might just as well have been staying at the other side of town, or even in Timbuktu for that matter.

10

Ralf

Aug 24, 2024

·

Stayed 2 nights

Perfect Hotel if you want to be on spot. One of the best „Town beaches“, good location to walk to anything you need. We had a nice Beachview room, also the terrace has a nice view. Be aware that a lot of nightclub‘s are nearby - good for Entertainment, maybe bad for good sleep :) Overall good experience with staff and accommodation 👍

10

Mark

Jul 27, 2024

·

Stayed 1 night

Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!

8

Alexandra

Jun 18, 2023

·

Ein nettes Hotel mit super Lage (direkt beim Strand). Zimmer echt okay von Größe und Ausstattung. Kostenlose Minibar! WLAN hat kaum funktioniert. Frühstück war okay, aber hätte definitiv eine bessere Auswahl sein können.

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6

Miguel

Mar 29, 2024

·

Stayed 6 nights

Sehr hellhörige Zimmer (viele Kinder in den 7 Tagen die wir im Hotel waren, die geweint und geschrien haben) und schlechtes Wifi. Freundliches Personal, leckeres Restaurant, kleines Frühstückangebot für 4* aber hat alles was wir benötigten. Waren bislang gerne im Neptuno, das nächste Mal würden wir aber vermutlich ein anderes Hotel aussuchen.

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10

Lutz

Nov 22, 2025

·

Stayed 3 nights

Die Suite mit tollem Ausblick.

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10

Timothy

Oct 12, 2025

·

Stayed 2 nights

Great view of the beach.

10

Chris

Jul 22, 2024

·

Stayed 2 nights

Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again

6

Alireza

Aug 17, 2024

·

Stayed 1 night

Hard to park and checkin. Rooms small and bed crooked and uncomfortable

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Service

Service is widely praised as friendly and accommodating, with smooth check‑in/out and helpful front‑desk and housekeeping teams. There are a few complaints about restaurant attentiveness, handling of noise issues, and an instance of housekeeping entering early.

Related guest reviews

10

Consejo

Nov 22, 2025

·

Stayed 3 nights

The service rendered by the staff, especially at the restaurant during breakfast, and the housekeeping staff is excellent. Buffet breakfast is very good. The rooms are very comfortable and they provide amenities that make your stay very relaxing. I would highly recommend this hotel for anyone looking for anyone looking for a beach getaway. Location is very convenient for bus service into the city to continue exploration of Valencia.

10

David

Nov 22, 2023

·

Stayed 2 nights

The hotel was easy to find and only a short walk away from the metro line. The hotel and our room itself were very clean and the staff behind reception were friendly and accommodating. We'd certainly stop again.

10

Carmen

Nov 13, 2023

·

Stayed 1 night

Ich habe nix zu meckern. Preis-Leistung völlig okay. Die Damen an der Rezeption mega freundlich und hilfsbereit. Habe mich sehr gut aufgehoben gefühlt. Die Strandnähe ist top und auch sonst ist man mit den öffentlichen Nahverkehr schnell in der Innenstadt und fußläufig ist es mit einer Stunde auch völlig okay. Der Weg dorthin ist schon sehr sehenswert.

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10

Mark

Nov 24, 2025

·

Stayed 4 nights

The frint desk staff the best ever Housekeeper Doris. Great. Always never disruptive

2

Julien

Nov 6, 2023

·

Stayed 1 night

Une expérience horrible ! 1- boîte de nuit extérieure juste en face vous empêchant de fermer l’œil avant 4h du matin 2- deux chambres séparées à deux étages différents pour une famille de 2 adultes et 3 enfants (consternant) 3- le service de chambre passe et refait la chambre alors même que vous n’avez pas fait le Check out, il était 9h30, nous étions partis à la pharmacie 4- le personnel du soir est très souriant et accueillant mais non conciliant 5- le personnel du matin est top ! Heureusement qu’il est là pour finir sur une touche positive 6- facturé 488€ pour une nuit et deux chambres soit le même tarif qu’un 5 étoiles à Finestrat/Benidorm

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2

Laila

Jun 30, 2025

·

Stayed 3 nights

Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.

8

Dellisia

Jun 8, 2023

·

Stayed 3 nights

I’m not sure if it’s because we used a 3rd party booking site or not, but, requests were not taken into consideration. We were in a room right outside from the elevator when requested to be away from it. The beds were terribly uncomfortable and the pillows were not ideal either. The bedding has burn holes in one. They also overcharged my credit card by over $132EUR (which they did refund when requested and apologized) front desk staff were lovely and the hotel was clean. However the restaurant staff were unresponsive and really didn’t want to be there. No quality checked no asks for coffee refills, if you didn’t take the buffet for breakfast you were an inconvenience to the wait staff.

10

Kate

Jun 22, 2024

·

Stayed 2 nights

Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.

10

Rebecca

Jul 8, 2025

·

Stayed 4 nights

Staff was very nice and helped with any issues we had.

8

Rodrigo

Jun 23, 2025

·

Stayed 1 night

Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.

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AI-generated summary based on recent guest reviews

Location

Unbeatable beachfront setting with many restaurants and easy access to tram/metro and buses, though the city center is a bit far. A recurring downside is very loud music from nearby clubs late into the night.

Related guest reviews

8

Juliana

Sep 8, 2025

·

Stayed 3 nights

Great location. Lots of dining nearby. Beach right outside.

8

Kenneth

Mar 23, 2024

·

Stayed 1 night

There is a nightclub on the pier, unfortunately kept me up till after 2 am

8

Stefan

Oct 5, 2025

·

Stayed 1 night

Fantastiskt läge direkt vid stranden. Väldigt fin frukost. Nära till restauranger o barer. Parkering direkt utanför hotellet.

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10

Yann

Oct 9, 2025

·

Stayed 2 nights

Emplacement sur la plage

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2

Hani

Jun 27, 2024

·

Stayed 3 nights

Great location, but you get there, and a disco tech is across the street blasting loud music till 3:30 AM every night of the summer, so if you need to sleep, this is not the place for you, otherwise good location

10

Florian

Jun 14, 2025

·

Stayed 3 nights

Directly on the beach and next to loads of dining options

8

Bent Even

Sep 20, 2025

·

Stayed 5 nights

Fin beliggenhet ved stranden. Relativt langt unna sentrum. Dyr frokostbuffet.

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10

Kate

Jun 22, 2024

·

Stayed 2 nights

Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.

10

Bonnie

Mar 22, 2025

·

Stayed 1 night

Wonderful location, on the beach

10

Thomas

Jan 1, 2025

·

Stayed 2 nights

Modern, good premium design. Nice breakfast. Convenient public transport to downtown Valencia. Easy parking, however a bit scary due to the ‚unofficial parking guards‘.

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Dining

Breakfast is frequently praised for taste and variety, and the on‑site restaurant earns many positive comments. However, several guests find breakfast expensive or inconsistent, room service food is limited, and there are occasional service or hygiene issues.

Related guest reviews

10

Consejo

Nov 22, 2025

·

Stayed 3 nights

The service rendered by the staff, especially at the restaurant during breakfast, and the housekeeping staff is excellent. Buffet breakfast is very good. The rooms are very comfortable and they provide amenities that make your stay very relaxing. I would highly recommend this hotel for anyone looking for anyone looking for a beach getaway. Location is very convenient for bus service into the city to continue exploration of Valencia.

4

Rainer

Apr 29, 2025

·

Stayed 7 nights

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…

8

Louise

Nov 6, 2023

·

Stayed 3 nights

Nice hotel right on the beach and close to transport links into the city. Thought €18 was expensive for breakfast, so we ate out. But lots of restaurants nearby that were a cheaper alternative.

6

Christian

Nov 10, 2024

·

Stayed 1 night

Simple breakfast for a lot of money (18€). Coffee is rarely good in Spain (check out Italy!) but this coffee really was baaad. Staff was friendly, location OK, but price too high

10

sarah

Apr 23, 2024

·

Stayed 2 nights

Excellent location right on the beach. We had a junior suite with seaview and were able to wake up and watch the sunrise from bed! Room was very comfortable and the bathroom was spacious. Decent breakfast. We had lunch in the restaurant one afternoon and it was excellent value.

10

Cynthia

Aug 17, 2025

·

Stayed 1 night

Room service had very limited options for food

6

Tara Jean

Apr 6, 2024

·

Property was near beach for price very good. Fridge was hot and made drinks in fridge hot and I was told by front desk that this was normal. Breakfast place had flies everywhere. Lbgtq friendly location.

10

Jennifer

Mar 10, 2024

·

Stayed 1 night

Hotel frente al mar completamente reformado con unas instalaciones fantásticas y una atención del personal impecable. Amplia oferta gastronómica alrededor. Restaurante del hotel, muy recomendable.

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8

Florian

Dec 3, 2025

·

Stayed 1 night

Das Frühstück war sehr sehr gut

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10

Élise

Oct 20, 2025

·

Stayed 3 nights

L’option du buffet déjeuner vaut la peine, offre de nourriture très satisfaisante et personnels très serviables et aimables. Vie que quartier résidentiel, petits restaurants et pharmacies près de la plage, accessibles facilement à la marche (~15 minutes). Downside pour le samedi: giga party DJ avec grande scène jusqu’à 2:00am, musique ultra forte malgré les fenêtres fermées et habituellement bien isolées. Parfait pour ceux qui aiment ce genre d’ambiance 😅

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $116	6 $141	7 $160
8 $115	9 $114	10 $155	11 $134	12 $139	13 $138	14 $136
15 $114	16 $115	17 $141	18 $136	19 $136	20 $136	21 $138
22 $116	23 $112	24 $167	25 $138	26 $158	27 $259	28 $271
29 $238	30 $179

Su	Mo	Tu	We	Th	Fr	Sa
		1 $115	2 $114	3 $137	4 $361	5
6 $358	7 $138	8 $115	9 $115	10 $115	11 $138	12 $138
13 $117	14 $115	15 $116	16 $116	17 $116	18 $140	19 $139
20 $113	21 $115	22 $115	23 $116	24 $115	25 $137	26 $138
27 $117	28 $117	29 $116	30 $176	31 $238

Hotel Neptuno Playa & Spa

Prices for Hotel Neptuno Playa & Spa

Monthly average prices

About this property

Location

Room options

Single Room

Double Room with Sea View

Suite with Terrace

Suite with Sea View

Double Or Twin Room

Junior Suite with Sea View

Guest reviews of Hotel Neptuno Playa & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Neptuno Playa & Spa

Prices for upcoming dates

Business details