City Express by Marriott Puebla FINSA

Guests appreciate ample parking and an EV charger; overall facilities are viewed positively. A broken treadmill in the gym was reported.

Many guests report very clean rooms, but several cite stained carpets, leftover items or hair, unpleasant bathroom odors, and isolated reports of pests or unwashed linens. Occasional housekeeping lapses (e.g., missing towels) were noted.

Rooms are often comfortable, sometimes spacious or quiet, with effective blackout curtains. Recurring issues include aging bathrooms, AC noise or failures, small tubs, occasional dark rooms or broken fixtures, and a few reports of hard beds or leaks.

Service is frequently praised as friendly, attentive, and flexible, with quick responses. A few guests reported problems such as a canceled reservation, missing towels, or receiving the wrong bed type.

Convenient for business and road travel, with easy access near the highway and an industrial area. One review mentioned the surroundings can feel less secure or unattractive.

Breakfast is often praised as good, sometimes varied and tasty, though several reviews describe it as simple and one called it terrible. Late-night food options are limited, and one guest disliked the use of disposable utensils.