Metropolis Resort - Eau Claire
$121
/ night
Avg. for September
Prices for Metropolis Resort - Eau Claire
Select dates to see prices and availability
$121
/ night
Avg. for September
Monthly average prices
Nightly prices at Metropolis Resort - Eau Claire average $121 in September, the cheapest month, and $167 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $138 |
| February | $148 |
| March | $167 |
| April | $128 |
| May | $141 |
| June | $156 |
| July | $146 |
| August | $131 |
| September | $121 |
| October | $127 |
| November | $122 |
| December | $127 |
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Sep · $121
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Most expensive: March (~$167)
Cheapest: September (~$121)
About this property
Take advantage of recreational opportunities offered, including a water park (surcharge), an indoor pool, and a lazy river. This Art Deco hotel also features an arcade/game room, gift shops/newsstands, and wedding services.
Amenities
Take advantage of recreational opportunities offered, including a water park (surcharge), an indoor pool, and a lazy river. This Art Deco hotel also features an arcade/game room, gift shops/newsstands, and wedding services.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Dining
For lunch or dinner, stop by City Eats, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 111 individually decorated guestrooms, featuring refrigerators and microwaves. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Location
With a stay at Metropolis Resort in Eau Claire (Oakwood Hills), you'll be steps from Chaos Waterpark and Action City. This family-friendly hotel is 0.2 mi (0.3 km) from Florian Gardens and 2.1 mi (3.5 km) from Oakwood Mall.
What's nearby
Chaos Waterpark(0.1 miles)
Action City(0.1 miles)
Lowes Creek County Park(0.1 miles)
Florian Gardens(0.2 miles)
Oakwood Mall(2.2 miles)
Eau Claire Dog Park(3.2 miles)
Hickory Hills Golf Course(4.2 miles)
University of Wisconsin-Eau Claire(4.3 miles)
Putnam Park(4.3 miles)
Schlegelmilch-McDaniel House(5.4 miles)
Children’s Museum of Eau Claire(5.6 miles)
Pablo Center at the Confluence(5.7 miles)
Grand Little Theater(5.8 miles)
Paul Bunyan Logging Camp Museum(6 miles)
Downtown Farmers Market(6.1 miles)
The nearest major airport is Eau Claire, WI (EAU-Chippewa Valley Regional)(13.7 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Location
5150 Fairview Drive, Oakwood Hills, Eau Claire, Wisconsin, United States of America
Chaos Waterpark (0.1 miles)
Action City (0.1 miles)
Lowes Creek County Park (0.1 miles)
Florian Gardens (0.2 miles)
Oakwood Mall (2.2 miles)
Eau Claire Dog Park (3.2 miles)
Room options
4
Two Bedroom Suite (Waterpark and Fun Center is Closed Every Monday and Tuesday)
Room details
1 King Bed
, 2 Queen Beds
, and 1 Sofa Bed
Air ConditioningRefrigeratorMicrowave
6
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 5
Air ConditioningRefrigeratorMicrowave
5
Deluxe Room, Multiple Beds (Bunk)
Room details
1 Queen Bed
and 4× Bunk Beds
Air ConditioningRefrigeratorMicrowave
4
Two Bedroom Premier (Waterpark and Fun Center is Closed Every Monday and Tuesday)
Room details
1 King Bed
, 2 Queen Beds
, and 1 Sofa Bed
Air ConditioningRefrigeratorMicrowave
4
Family Room (King and Bunk Bed)
Room details
1 King Bed
and 1 Bunk Bed
Sleeps 6
Air ConditioningRefrigeratorMicrowave
4
Premier Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningRefrigeratorMicrowave
6
Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 5
Air ConditioningRefrigeratorMicrowave
4
Superior Room, Multiple Beds (The Bunk House)
Room details
5× Bunk Beds
and 1 Sofa Bed
Air ConditioningRefrigeratorMicrowave
5
Room, 2 Queen Beds, Mobility Accessible
Room details
2 Queen Beds
Sleeps 5
Air ConditioningRefrigeratorMicrowave
Guest reviews of Metropolis Resort - Eau Claire
8.5
Very good
Based on 1,000 verified reviews
Who stays here?
Business
25%
Couple
12%
Family
51%
Group
7%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Metropolis Resort - Eau Claire stands out as a kid-focused stay with an on-site waterpark and arcade, consistently friendly staff, generally clean spaces, and convenient access, while common trade-offs include very firm beds and added costs for certain activities.
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What guests think
Metropolis Resort - Eau Claire stands out as a kid-focused stay with an on-site waterpark and arcade, consistently friendly staff, generally clean spaces, and convenient access, while common trade-offs include very firm beds and added costs for certain activities.
Families praise the many activities for younger children, though Action City and extras can feel costly and the waterpark is smaller. Noise from hallways or thin walls is common, and some report AC problems, slow drains, or hot tub closures. On-site dining and pizza earn good feedback, yet prices and limited midweek hours are concerns, and breakfast is not included. Expect a lively, kid-forward resort with plentiful activities and some trade-offs in comfort, quiet, and cost.
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AI-generated summary based on recent guest reviews
Facilities
On-site waterpark and Action City offer lots to do, but hours are sometimes limited or areas closed, and many extras (passes, lockers, resort fee) add to costs. Several guests also noted no fitness room and occasional hot tub/pool closures.
Related guest reviews
4
Susan
Apr 9, 2023
·
Stayed 2 nights
Main reason we we stayed there was the hot tub, but unfortunately it wasn’t in service the whole weekend. Very disappointing
Main reason we we stayed there was the hot tub, but unfortunately it wasn’t in service the whole weekend. Very disappointing
10
Haley
Feb 25, 2025
·
Stayed 1 night
The water park was very toddler friendly, it was nice to have food close with deals in your room given by the hotel, my only complaint was no workout area. I walked up and down the whole building just to get my steps in.
The water park was very toddler friendly, it was nice to have food close with deals in your room given by the hotel, my only complaint was no workout area. I walked up and down the whole building just to get my steps in.
4
Heather
Jul 5, 2025
·
Stayed 8 nights
We were there for 7 days. Room was humid. Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay. For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner. After a few days without our "don't disturb" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels??? For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.
We were there for 7 days. Room was humid. Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay. For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner. After a few days without our "don't disturb" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels??? For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.
10
Laurie
Jun 30, 2025
·
Stayed 1 night
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
10
Ronald
Dec 10, 2022
·
Stayed 19,330 nights
We loved our time. Having a workout gym would be a great addition.
We loved our time. Having a workout gym would be a great addition.
10
Jeannie
Jul 20, 2025
·
Stayed 2 nights
Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.
Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.
6
Allen
Feb 24, 2024
·
Stayed 1 night
Everything is way to expensive. You have to pay $4 for a locker to swim. You have to pay a fee of $25 to park use internet and the internet didn't even work. Ill never go back
Everything is way to expensive. You have to pay $4 for a locker to swim. You have to pay a fee of $25 to park use internet and the internet didn't even work. Ill never go back
4
Kelly
Oct 3, 2025
·
Stayed 2 nights
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
2
Lisa
Jul 4, 2025
·
Stayed 2 nights
Property was clean. Summer hours was not posted anywhere.
Property was clean. Summer hours was not posted anywhere.
8
Jeffrey
Sep 16, 2023
·
Stayed 4 nights
The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.
The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe very clean rooms and public areas. A minority noted issues like slow drains, dusty spots or grout/stain build-up in bathrooms.
Related guest reviews
6
Sara
Dec 19, 2022
·
Stayed 19,344 nights
The bathrooms again were very dirty. The floor in the bathroom had that dirt that is stuck in the corners. The beds that are on the floor had stains near the floor. They were disgusting.
The bathrooms again were very dirty. The floor in the bathroom had that dirt that is stuck in the corners. The beds that are on the floor had stains near the floor. They were disgusting.
10
rachel
Sep 22, 2024
·
Stayed 1 night
The rooms were very clean and spacious. There were 8 in our party plus one dog with three separate rooms. All rooms were spacious enough so we could all gather in one room.
The rooms were very clean and spacious. There were 8 in our party plus one dog with three separate rooms. All rooms were spacious enough so we could all gather in one room.
10
Kristine
Sep 8, 2024
·
Stayed 3 nights
The rooms were clean and comfortable. All around the property, the staff worked hard at keeping it clean and being helpful and friendly.
The rooms were clean and comfortable. All around the property, the staff worked hard at keeping it clean and being helpful and friendly.
10
Allison
Jul 21, 2025
·
Stayed 1 night
The room was super nice and clean! The indoor pool was amazing, my daughter had a blast!
The room was super nice and clean! The indoor pool was amazing, my daughter had a blast!
10
Brittany
Jul 27, 2025
·
Stayed 2 nights
Everything was great. The only thing I would note was that our room drains were all clogged. Other than that we enjoyed it all!!
Everything was great. The only thing I would note was that our room drains were all clogged. Other than that we enjoyed it all!!
8
Kathryn
Feb 4, 2024
·
Stayed 2 nights
Our room was the right size for 3 of us, the beds were to hard and they didn't clean very well. There were gum wrappers behind the chair that was over by the window. The tile in the bathroom floor needs some grout, you could see where it was missing. The backsplash behind the sink was not clean.
Our room was the right size for 3 of us, the beds were to hard and they didn't clean very well. There were gum wrappers behind the chair that was over by the window. The tile in the bathroom floor needs some grout, you could see where it was missing. The backsplash behind the sink was not clean.
10
Donna
Jan 1, 2024
·
Stayed 1 night
The beds were very comfortable. The shower was great. The room was very clean.
The beds were very comfortable. The shower was great. The room was very clean.
10
Michael
Aug 12, 2025
·
Stayed 1 night
Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.
Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.
6
Jaime
Feb 11, 2024
·
Stayed 1 night
Our room was not very good. The wallpaper was coming off, there was a hole in the wall and it was very dusty. The staff were super friendly!
Our room was not very good. The wallpaper was coming off, there was a hole in the wall and it was very dusty. The staff were super friendly!
10
Angela
Jul 8, 2025
·
Stayed 1 night
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious but a bit dated in places, with dim lighting in some. Many found the beds very firm or noisy with flat pillows, plus hallway noise and occasional HVAC problems.
Related guest reviews
6
Randy
Apr 9, 2023
·
Only one elevator, poor room lighting, beds poor with noisy base tin frames
Only one elevator, poor room lighting, beds poor with noisy base tin frames
6
Julie
Dec 31, 2023
·
Stayed 1 night
Rooms are dated and could use a little TLC. Pretty clean overall. It is a family hotel so a lot of tweens running the halls very late into the night(1 am) being loud slamming doors and screaming. But kind of to be expected with time of year and type of property. But a lot of activities and things to do and keep everyone busy! Staff was friendly and accomodating
Rooms are dated and could use a little TLC. Pretty clean overall. It is a family hotel so a lot of tweens running the halls very late into the night(1 am) being loud slamming doors and screaming. But kind of to be expected with time of year and type of property. But a lot of activities and things to do and keep everyone busy! Staff was friendly and accomodating
8
Nick
Apr 28, 2025
·
Stayed 2 nights
The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.
2
Jessica
Dec 21, 2025
·
Stayed 2 nights
The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.
The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.
8
Amber
Mar 8, 2024
·
Stayed 2 nights
The bed was way to hard
The bed was way to hard
6
Kristine
Dec 31, 2024
·
Stayed 1 night
Our furnace was one of the loudest I’ve experienced in many years of travel. Lighting in the rooms was strange with 6 separate switches. Water park was average. Staff were pleasant.
Our furnace was one of the loudest I’ve experienced in many years of travel. Lighting in the rooms was strange with 6 separate switches. Water park was average. Staff were pleasant.
4
Kelly
Oct 3, 2025
·
Stayed 2 nights
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.
8
Kathy
Aug 2, 2025
·
Stayed 3 nights
The only downfall was the beds. The beds were hard,and uncomfortable to sleep on.
The only downfall was the beds. The beds were hard,and uncomfortable to sleep on.
6
Melanie
Jun 30, 2025
·
Stayed 2 nights
This place is average. One elevator is not enough especially at checkout time. The beds are a cheap memory foam. We travelled with our 2 teenage daughters and none of the four of us slept well on the beds. The rooms could use some updating. We needed an extra blanket and it took two hours and 3 phone calls before they brought us one. The water park is nice. The water was warm but our eyes all burned after and hour of being in there. So just average. If you are looking for something nice, this isn’t it.
This place is average. One elevator is not enough especially at checkout time. The beds are a cheap memory foam. We travelled with our 2 teenage daughters and none of the four of us slept well on the beds. The rooms could use some updating. We needed an extra blanket and it took two hours and 3 phone calls before they brought us one. The water park is nice. The water was warm but our eyes all burned after and hour of being in there. So just average. If you are looking for something nice, this isn’t it.
6
Gina
Sep 26, 2025
·
Stayed 1 night
Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.
Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, accommodating, and responsive across the resort. A few guests reported slow or inconsistent service at check-in or when addressing noise or arcade issues.
Related guest reviews
10
Zachary
Aug 22, 2025
·
Stayed 1 night
The front desk attendant was very friendly and super helpful!
The front desk attendant was very friendly and super helpful!
6
Andrew
Jan 14, 2025
·
Stayed 2 nights
Long, slow line to check-in. I had to wait in line twice because I wasn’t given enough wrist bands for the water park. Action city seemed absurdly expensive for someone staying at the hotel, especially the trampoline area. I had an okay trip with my two kids but not great
Long, slow line to check-in. I had to wait in line twice because I wasn’t given enough wrist bands for the water park. Action city seemed absurdly expensive for someone staying at the hotel, especially the trampoline area. I had an okay trip with my two kids but not great
4
Renee
Nov 26, 2023
·
Stayed 2 nights
So disappointed , we bought the pass for the weekend at action city and spent a lot of money and over half the games were broken that were excluded . The staff was rude and miserable . Slow and refused to help . No one could find a manager nor knew how to help or fix things. We waited over 25 min for someone to help us and get no one showed up . It was terrible we spent a lot of money at this resort ans would not recommend it . So disappointed
So disappointed , we bought the pass for the weekend at action city and spent a lot of money and over half the games were broken that were excluded . The staff was rude and miserable . Slow and refused to help . No one could find a manager nor knew how to help or fix things. We waited over 25 min for someone to help us and get no one showed up . It was terrible we spent a lot of money at this resort ans would not recommend it . So disappointed
10
Ashley
Sep 7, 2025
·
Stayed 1 night
Staff were personable, kind, accommodating and overall a very pleasant stay!
Staff were personable, kind, accommodating and overall a very pleasant stay!
10
Bradley
May 26, 2024
·
Stayed 2 nights
Staff was incredibly friendly, helpful and accommodating throughout the entire property. Will definitely return if we need to stay in the Eau Claire area in the future!
Staff was incredibly friendly, helpful and accommodating throughout the entire property. Will definitely return if we need to stay in the Eau Claire area in the future!
10
Daniel
Jun 20, 2025
·
Stayed 1 night
Great service provided by all staff!
Great service provided by all staff!
10
Andrew
Dec 27, 2024
·
Stayed 1 night
We got a night here as a gifted “staycation.” Being from the area, we knew a little of what the property had to offer, but didn’t fully realize what was all there. Our room was spacious and clean. It was very family friendly. They left a coloring book and crayons in the room for our kids. They also left a little Christmas present of a mug, hot cocoa, and candy canes, plus a handwritten note thanking us for staying there. Such nice touches! We went to the waterpark right away and had a blast. It is a smaller park, but perfect for our 3.5 year old. At the end of our time in the waterpark, she slipped and skinned her knee. We asked for a bandaid and were instead given impressive first aid! He cleaned the wound and did so in a way that was so kid friendly! We took advantage of coupons and the Thursday special to order dinner and play at Action City after our water park time. Our daughter had been to this portion before, but it is always a hit! The only “downsides” were that the hallways can be noisy and the AC doesn’t run continuously to drown sound out. Besides that, we loved it! 10/10 will stay here again!
We got a night here as a gifted “staycation.” Being from the area, we knew a little of what the property had to offer, but didn’t fully realize what was all there. Our room was spacious and clean. It was very family friendly. They left a coloring book and crayons in the room for our kids. They also left a little Christmas present of a mug, hot cocoa, and candy canes, plus a handwritten note thanking us for staying there. Such nice touches! We went to the waterpark right away and had a blast. It is a smaller park, but perfect for our 3.5 year old. At the end of our time in the waterpark, she slipped and skinned her knee. We asked for a bandaid and were instead given impressive first aid! He cleaned the wound and did so in a way that was so kid friendly! We took advantage of coupons and the Thursday special to order dinner and play at Action City after our water park time. Our daughter had been to this portion before, but it is always a hit! The only “downsides” were that the hallways can be noisy and the AC doesn’t run continuously to drown sound out. Besides that, we loved it! 10/10 will stay here again!
10
Mary
Sep 29, 2024
·
Stayed 1 night
Everyone that works here is so friendly! Shout out to Sid in the waterpark area. She was amazing! We will definitely be back.
Everyone that works here is so friendly! Shout out to Sid in the waterpark area. She was amazing! We will definitely be back.
10
Betsy
Dec 15, 2024
·
Stayed 1 night
Customer service was excellent. We were really impressed by all the special touches. Absolutely loved the water park! Such a fun place for a family with young kids. Felt so nice to be in the warm water park during winter.
Customer service was excellent. We were really impressed by all the special touches. Absolutely loved the water park! Such a fun place for a family with young kids. Felt so nice to be in the warm water park during winter.
4
Holly
Jun 20, 2025
·
Stayed 1 night
The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.
The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.
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AI-generated summary based on recent guest reviews
Location
Easy access off the highway and convenient for Eau Claire visits; also within a reasonable drive to UW‑Stout.
Related guest reviews
8
Katherine
May 20, 2023
·
Stayed 1 night
Easy to drive to and close to Eau Claire for exploring the city.
Easy to drive to and close to Eau Claire for exploring the city.
10
SUSAN
Aug 26, 2023
·
Stayed 1 night
Great place and location right off the highway
Great place and location right off the highway
8
Sarah
Oct 8, 2023
·
Stayed 2 nights
It had everything that we would want at this property that all ages in our group would like. We stayed here during parent weekend at UW-STOUT. It was a close drive to campus, and we loved all the amenities this hotel had to offer! It kept all entertained, good food, dessert options, and a bar for drinks for adults.
It had everything that we would want at this property that all ages in our group would like. We stayed here during parent weekend at UW-STOUT. It was a close drive to campus, and we loved all the amenities this hotel had to offer! It kept all entertained, good food, dessert options, and a bar for drinks for adults.
10
Laurie
Jun 30, 2025
·
Stayed 1 night
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire
10
Leah
Apr 5, 2023
·
Stayed 2 nights
We literally checked in and didn’t leave the hotel for two days. Between the water park, Action City, and dining options everything was right there.
We literally checked in and didn’t leave the hotel for two days. Between the water park, Action City, and dining options everything was right there.
10
Deanna
Jan 26, 2025
·
Stayed 1 night
Easily accessible
Easily accessible
8
Kim
Mar 26, 2023
·
Stayed 1 night
Nice high ceiling in our room. Convenience was great having the waterpark, a couple restaurants and Action City all right there!
Nice high ceiling in our room. Convenience was great having the waterpark, a couple restaurants and Action City all right there!
10
LAURIE
Mar 27, 2024
·
Stayed 1 night
One end of the hall is the water park, the other is a trampoline park with restaurant and DQ. What more do you need for the kids? Stayed in and watched the blizzard pass by. They even plowed the whole lot by the time we checked out.
One end of the hall is the water park, the other is a trampoline park with restaurant and DQ. What more do you need for the kids? Stayed in and watched the blizzard pass by. They even plowed the whole lot by the time we checked out.
8
Pete
Oct 12, 2024
·
Stayed 2 nights
We did not go to the water park. It was a good place to stay. Close to our family activity
We did not go to the water park. It was a good place to stay. Close to our family activity
10
Danette
Sep 9, 2023
·
Stayed 1 night
A gem in Eau Claire! Definitely check it out.
A gem in Eau Claire! Definitely check it out.
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AI-generated summary based on recent guest reviews
Dining
City Eats and on-site pizza are often praised for taste and convenience, and coupons are sometimes provided. Downsides include higher prices, occasional slow service or closed hours midweek, and breakfast not included.
Related guest reviews
4
Anna
Feb 17, 2024
·
Stayed 1 night
I paid almost 300.00 for a room. A regular room for my son's birthday, I paid threw expedia. The room I got was suppose to have a tub because I have two small children., the property if I didn't book online wanted almost 400.00 for a room for ONE night. Which Is insane you have to pay an additional 23 dollars for wristbands that they say comes with the room. If the come with the room why am I paying for them, it's INSANE to me that with those prices they dont offer complimentary breakfast. OR COFFEE. they don't even have coffee pots in the room which is weird and our room also didn't have wash cloths the toilet paper was like the stuff from Dollar tree. And hurt to use. I think for the prices there charging they need to upgrade there stuff. It was definitely a rip off.
I paid almost 300.00 for a room. A regular room for my son's birthday, I paid threw expedia. The room I got was suppose to have a tub because I have two small children., the property if I didn't book online wanted almost 400.00 for a room for ONE night. Which Is insane you have to pay an additional 23 dollars for wristbands that they say comes with the room. If the come with the room why am I paying for them, it's INSANE to me that with those prices they dont offer complimentary breakfast. OR COFFEE. they don't even have coffee pots in the room which is weird and our room also didn't have wash cloths the toilet paper was like the stuff from Dollar tree. And hurt to use. I think for the prices there charging they need to upgrade there stuff. It was definitely a rip off.
10
Nicole
Sep 16, 2023
·
Stayed 1 night
Lots of fun activities for the kids to do between the Chaos Waterpark and Action City park. City Eats restaurant was great for dinner and breakfast. Never had to leave the property. Only downfall was the beds were harder than we liked and the pillows were flat.
Lots of fun activities for the kids to do between the Chaos Waterpark and Action City park. City Eats restaurant was great for dinner and breakfast. Never had to leave the property. Only downfall was the beds were harder than we liked and the pillows were flat.
10
Susan
Jul 11, 2025
·
Stayed 2 nights
We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!
We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!
4
Sean
Mar 14, 2025
·
Stayed 1 night
Overall, after paying $350 to stay here per night, I wouldn’t do it again. We got zero hot water in our shower, the food we ordered took well over an hour to get. The waterpark is OK and the game room is far overpriced.
Overall, after paying $350 to stay here per night, I wouldn’t do it again. We got zero hot water in our shower, the food we ordered took well over an hour to get. The waterpark is OK and the game room is far overpriced.
10
Scott
Sep 25, 2024
·
Stayed 2 nights
Dining options were great inside resort plus they gave coupons. Very clean and spacious rooms.
Dining options were great inside resort plus they gave coupons. Very clean and spacious rooms.
10
Michael
Aug 12, 2025
·
Stayed 1 night
Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.
Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.
8
Jeffrey
Sep 16, 2023
·
Stayed 4 nights
The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.
The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.
10
Patricia
Dec 16, 2025
·
Stayed 1 night
The restaurant staff were excellent. Food was good.
The restaurant staff were excellent. Food was good.
8
Amy
Jan 1, 2024
·
Stayed 2 nights
We enjoyed our stay, although things seemed a bit unorganized there (with check in and other things). The arcade was extremely expensive per game, and don’t bother getting a mixed drink at either bar (very poorly made). All-in-all it was a good little stay-cation, with lots to do for the whole family (2 adults with a 5, 11, and 13 year old).
We enjoyed our stay, although things seemed a bit unorganized there (with check in and other things). The arcade was extremely expensive per game, and don’t bother getting a mixed drink at either bar (very poorly made). All-in-all it was a good little stay-cation, with lots to do for the whole family (2 adults with a 5, 11, and 13 year old).
10
Emily
Apr 28, 2025
·
Stayed 2 nights
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!
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AI-generated summary based on recent guest reviews
10
Nick
2 weeks ago
·
Stayed 2 nights
The beds are awful but the rest of the place is excellent!
The beds are awful but the rest of the place is excellent!
10
Jennifer
3 weeks ago
·
Stayed 1 night
We always have a great stay here. The rooms are clean and comfortable. The staff is friendly and extremely helpful.
We always have a great stay here. The rooms are clean and comfortable. The staff is friendly and extremely helpful.
2
jody
3 weeks ago
·
Stayed 2 nights
Room was dirty. Staff was rude. We’ve stayed here for years. But now we won’t be back. There are better Waterparks to stay at.
Room was dirty. Staff was rude. We’ve stayed here for years. But now we won’t be back. There are better Waterparks to stay at.
10
Tanisha
Aug 16, 2026
·
Stayed 1 night
All very nice and caring and we enjoyed the whole time of our stay kids didn’t want leave the water park…
All very nice and caring and we enjoyed the whole time of our stay kids didn’t want leave the water park…
10
Paul
Aug 14, 2026
·
Stayed 1 night
Clean comfortable and kids enjoyed it to.
Clean comfortable and kids enjoyed it to.
FAQs about Metropolis Resort - Eau Claire
Is parking available at the property?
Yes, parking is available on-site and is free for guests. Limited parking is provided.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 9.99 to 15.99 for adults and USD 6.99 for children.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 40 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 50.00, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.
Where is the property located in relation to key landmarks?
The property is located in Eau Claire (Oakwood Hills), just steps from Chaos Waterpark and Action City, 0.2 mi from Florian Gardens, and 2.1 mi from Oakwood Mall.
Does the property have a swimming pool?
Yes, there is an indoor pool available. The pool is operational year-round, but certain facilities may be closed seasonally.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children under a certain age when sharing existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 197.9217905204773USD
- 2026-09-18: 170.7425021118164USD
- 2026-09-19: 160.05288199768066USD
- 2026-09-20: 121.57752982063293USD
- 2026-09-21: 120.58327741813659USD
- 2026-09-22: 120.25841911468505USD
- 2026-09-23: 120.25841911468505USD
- 2026-09-24: 133.18382305755614USD
- 2026-09-25: 158.46493905944823USD
- 2026-09-26: 169.4303070144653USD
- 2026-09-27: 120.11284073295593USD
- 2026-09-28: 120.58327741813659USD
- 2026-09-29: 120.58327741813659USD
- 2026-09-30: 120.58327741813659USD
- 2026-10-01: 136.53420314941405USD
- 2026-10-02: 157.4706866569519USD
- 2026-10-03: 161.46200079574584USD
- 2026-10-04: 120.58327741813659USD
- 2026-10-05: 121.57752982063293USD
- 2026-10-06: 121.07998289794921USD
- 2026-10-07: 119.58902501564025USD
- 2026-10-08: 136.53420314941405USD
- 2026-10-09: 176.41151309509277USD
- 2026-10-10: 248.748603717041USD
- 2026-10-11: 120.58327741813659USD
- 2026-10-12: 120.58327741813659USD
- 2026-10-13: 130.29834891700744USD
- 2026-10-14: 144.51681389694212USD
- 2026-10-15: 242.2037208251953USD
- 2026-10-16: 246.19503496398923USD
- 2026-10-17: 249.17062237701415USD
- 2026-10-18: 120.58327741813659USD
- 2026-10-19: 139.08633443756102USD
- 2026-10-20: 139.08633443756102USD
- 2026-10-21: 139.08633443756102USD
- 2026-10-22: 152.09814404525756USD
- 2026-10-23: 157.4706866569519USD
- 2026-10-24: 185.38837624511717USD
- 2026-10-25: 120.58327741813659USD
- 2026-10-26: 139.08633443756102USD
- 2026-10-27: 139.08633443756102USD
- 2026-10-28: 120.58327741813659USD
- 2026-10-29: 151.09724775009155USD
- 2026-10-30: 157.4706866569519USD
- 2026-10-31: 157.47783892135618USD
- 2026-11-01: 120.58327741813659USD
- 2026-11-02: 121.07998289794921USD
- 2026-11-03: 139.08633443756102USD
- 2026-11-04: 119.58902501564025USD
- 2026-11-05: 149.9646130554199USD
- 2026-11-06: 172.12634256362915USD
- 2026-11-07: 158.46493905944823USD
- 2026-11-08: 120.58327741813659USD
- 2026-11-09: 140.08723949775694USD
- 2026-11-10: 139.08633443756102USD
- 2026-11-11: 120.58327741813659USD
- 2026-11-12: 149.9646130554199USD
- 2026-11-13: 172.12634256362915USD
- 2026-11-14: 186.3826286476135USD
- 2026-11-15: 119.58902501564025USD
- 2026-11-16: 120.58327741813659USD
- 2026-11-17: 140.0520128425598USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Waterpark and Fun Center is closed every Monday and Tuesday.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Fee for full breakfast: approximately USD 9.99 to 15.99 for adults, and USD 6.99 to 6.99 for children
- Pet fee: USD 40 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out fee: USD 50.00 (subject to availability)
- Crib (infant bed) fee: USD 10.0 per day
- Rollaway bed fee: USD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning
Activities
Swimming pool
Tennis Courts
Golf Course (nearby)
Cycling
Billiards
Fishing
Golf (miniature)
Horse Riding
Playground
Canoeing
Hiking
Pool Indoor
Live Music
Bicycle Tour Information
Evening Entertainment
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Terrace
Water Park
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Bingo
Lockers Available
General
Room Service
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Poolside Bar
Picnic Area/Tables
Vending Machines
Family Room
Beach Sun Loungers
Snack Bar/Deli
Internet
Free Wi-Fi