Is parking available at the property?

Yes, parking is available on-site and is free for guests. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 9.99 to 15.99 for adults and USD 6.99 for children.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 40 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 50.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible parking is also available.

Where is the property located in relation to key landmarks?

The property is located in Eau Claire (Oakwood Hills), just steps from Chaos Waterpark and Action City, 0.2 mi from Florian Gardens, and 2.1 mi from Oakwood Mall.

Does the property have a swimming pool?

Yes, there is an indoor pool available. The pool is operational year-round, but certain facilities may be closed seasonally.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under a certain age when sharing existing bedding.

Metropolis Resort Eau Claire - Comfortable Stays

Average nightly price at Metropolis Resort - Eau Claire by month, last 12 months (USD)
Month	Average price
January	$138
February	$148
March	$167
April	$128
May	$141
June	$156
July	$146
August	$131
September	$119
October	$127
November	$122
December	$127

What guests think

Metropolis Resort - Eau Claire stands out as a kid-focused stay with an on-site waterpark and arcade, consistently friendly staff, generally clean spaces, and convenient access, while common trade-offs include very firm beds and added costs for certain activities.

Families praise the many activities for younger children, though Action City and extras can feel costly and the waterpark is smaller. Noise from hallways or thin walls is common, and some report AC problems, slow drains, or hot tub closures. On-site dining and pizza earn good feedback, yet prices and limited midweek hours are concerns, and breakfast is not included. Expect a lively, kid-forward resort with plentiful activities and some trade-offs in comfort, quiet, and cost.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site waterpark and Action City offer lots to do, but hours are sometimes limited or areas closed, and many extras (passes, lockers, resort fee) add to costs. Several guests also noted no fitness room and occasional hot tub/pool closures.

Related guest reviews

4

Susan

Apr 9, 2023

·

Stayed 2 nights

Main reason we we stayed there was the hot tub, but unfortunately it wasn’t in service the whole weekend. Very disappointing

10

Haley

Feb 25, 2025

·

Stayed 1 night

The water park was very toddler friendly, it was nice to have food close with deals in your room given by the hotel, my only complaint was no workout area. I walked up and down the whole building just to get my steps in.

4

Heather

Jul 5, 2025

·

Stayed 8 nights

We were there for 7 days. Room was humid. Waterpark had strange hours/days that were closed/inconsistent hours. Kind of disappointed that they didn't have a pool or hot tub open generally, as there were many times my husband and I wanted to soak in the hot tub at the end of the day but couldn't because it was closed. Seems like a general amenity for a hotel stay. For how expensive this place was, no breakfast included (I realized that was the case after we booked so my fault). Just surprising in this day and age that a $60/night hotel still has breakfast included. Assume they want to push you to pay extra and fine at their diner. After a few days without our "don't disturb" hanger on and no housekeeping services completed, we had to ask the front desk everytime we wanted housekeeping. The first time they only made our beds and we had to specify moving forward to take the garbage out and give us new towels. That should be basic housekeeping: make the bed, take out the trash and give new towels??? For the cost, we won't be back. For a cheaper rate we could have free breakfast every morning, competent housekeeping and a hot tub/pool every day/night. Will be actively discouraging people from staying here as well; not worth your money.

10

Laurie

Jun 30, 2025

·

Stayed 1 night

Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire

10

Ronald

Dec 10, 2022

·

Stayed 19,330 nights

We loved our time. Having a workout gym would be a great addition.

10

Jeannie

Jul 20, 2025

·

Stayed 2 nights

Front desk staff was very friendly and made the remainder of the check in process very easy. Room was nice and pretty comfortable. Took some getting used to the tin bases under the beds that we kept kicking when walking to the beds, but all in all, it was a good stay. We were a little bummed the hot tub wasnt up and running, but you cant control maintenance.

6

Allen

Feb 24, 2024

·

Stayed 1 night

Everything is way to expensive. You have to pay $4 for a locker to swim. You have to pay a fee of $25 to park use internet and the internet didn't even work. Ill never go back

4

Kelly

Oct 3, 2025

·

Stayed 2 nights

Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.

2

Lisa

Jul 4, 2025

·

Stayed 2 nights

Property was clean. Summer hours was not posted anywhere.

8

Jeffrey

Sep 16, 2023

·

Stayed 4 nights

The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and public areas. A minority noted issues like slow drains, dusty spots or grout/stain build-up in bathrooms.

Related guest reviews

6

Sara

Dec 19, 2022

·

Stayed 19,344 nights

The bathrooms again were very dirty. The floor in the bathroom had that dirt that is stuck in the corners. The beds that are on the floor had stains near the floor. They were disgusting.

10

rachel

Sep 22, 2024

·

Stayed 1 night

The rooms were very clean and spacious. There were 8 in our party plus one dog with three separate rooms. All rooms were spacious enough so we could all gather in one room.

10

Kristine

Sep 8, 2024

·

Stayed 3 nights

The rooms were clean and comfortable. All around the property, the staff worked hard at keeping it clean and being helpful and friendly.

10

Allison

Jul 21, 2025

·

Stayed 1 night

The room was super nice and clean! The indoor pool was amazing, my daughter had a blast!

10

Brittany

Jul 27, 2025

·

Stayed 2 nights

Everything was great. The only thing I would note was that our room drains were all clogged. Other than that we enjoyed it all!!

8

Kathryn

Feb 4, 2024

·

Stayed 2 nights

Our room was the right size for 3 of us, the beds were to hard and they didn't clean very well. There were gum wrappers behind the chair that was over by the window. The tile in the bathroom floor needs some grout, you could see where it was missing. The backsplash behind the sink was not clean.

10

Donna

Jan 1, 2024

·

Stayed 1 night

The beds were very comfortable. The shower was great. The room was very clean.

10

Michael

Aug 12, 2025

·

Stayed 1 night

Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.

6

Jaime

Feb 11, 2024

·

Stayed 1 night

Our room was not very good. The wallpaper was coming off, there was a hole in the wall and it was very dusty. The staff were super friendly!

10

Angela

Jul 8, 2025

·

Stayed 1 night

The rooms were clean and spacious. Bathroom was nice and the extra sink in the room was nice when we were getting ready. The waterpark was fun for my 8 year old.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious but a bit dated in places, with dim lighting in some. Many found the beds very firm or noisy with flat pillows, plus hallway noise and occasional HVAC problems.

Related guest reviews

6

Randy

Apr 9, 2023

·

Only one elevator, poor room lighting, beds poor with noisy base tin frames

6

Julie

Dec 31, 2023

·

Stayed 1 night

Rooms are dated and could use a little TLC. Pretty clean overall. It is a family hotel so a lot of tweens running the halls very late into the night(1 am) being loud slamming doors and screaming. But kind of to be expected with time of year and type of property. But a lot of activities and things to do and keep everyone busy! Staff was friendly and accomodating

8

Nick

Apr 28, 2025

·

Stayed 2 nights

The resort's attractions were great. The only down grade is that there seems to be no sound proofing in the rooms and hallways. People talking in the hallway sounded like they were yelling.

2

Jessica

Dec 21, 2025

·

Stayed 2 nights

The sir conditioner did not worked both nights. The first night maintenance came and the filter was so dirty it did not cool the room. The second night it just shut off at midnight and the room was not comfortable. Two nights no sleep. Front desk responded appropriately but I only got returned the resort fee for one of the nights. Not worth the cost of my stay.

8

Amber

Mar 8, 2024

·

Stayed 2 nights

The bed was way to hard

6

Kristine

Dec 31, 2024

·

Stayed 1 night

Our furnace was one of the loudest I’ve experienced in many years of travel. Lighting in the rooms was strange with 6 separate switches. Water park was average. Staff were pleasant.

4

Kelly

Oct 3, 2025

·

Stayed 2 nights

Had to switch rooms as AC was not working. AC in both rooms was so loud you couldn’t hear the TV or have a conversation without high volume. Water park is small and very limited hours during the week. Staff is friendly but does not offer any options for the inconvenience of moving rooms. Action city is not included with your stay and the hotel is expensive. Pillows are flat. Would not recommend.

8

Kathy

Aug 2, 2025

·

Stayed 3 nights

The only downfall was the beds. The beds were hard,and uncomfortable to sleep on.

6

Melanie

Jun 30, 2025

·

Stayed 2 nights

This place is average. One elevator is not enough especially at checkout time. The beds are a cheap memory foam. We travelled with our 2 teenage daughters and none of the four of us slept well on the beds. The rooms could use some updating. We needed an extra blanket and it took two hours and 3 phone calls before they brought us one. The water park is nice. The water was warm but our eyes all burned after and hour of being in there. So just average. If you are looking for something nice, this isn’t it.

6

Gina

Sep 26, 2025

·

Stayed 1 night

Clean place, Staff was nice. Beds are very uncomfortable. Pillows not the best. Hot tub wasn't very hot.

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Service

Staff are widely praised as friendly, accommodating, and responsive across the resort. A few guests reported slow or inconsistent service at check-in or when addressing noise or arcade issues.

Related guest reviews

10

Zachary

Aug 22, 2025

·

Stayed 1 night

The front desk attendant was very friendly and super helpful!

6

Andrew

Jan 14, 2025

·

Stayed 2 nights

Long, slow line to check-in. I had to wait in line twice because I wasn’t given enough wrist bands for the water park. Action city seemed absurdly expensive for someone staying at the hotel, especially the trampoline area. I had an okay trip with my two kids but not great

4

Renee

Nov 26, 2023

·

Stayed 2 nights

So disappointed , we bought the pass for the weekend at action city and spent a lot of money and over half the games were broken that were excluded . The staff was rude and miserable . Slow and refused to help . No one could find a manager nor knew how to help or fix things. We waited over 25 min for someone to help us and get no one showed up . It was terrible we spent a lot of money at this resort ans would not recommend it . So disappointed

10

Ashley

Sep 7, 2025

·

Stayed 1 night

Staff were personable, kind, accommodating and overall a very pleasant stay!

10

Bradley

May 26, 2024

·

Stayed 2 nights

Staff was incredibly friendly, helpful and accommodating throughout the entire property. Will definitely return if we need to stay in the Eau Claire area in the future!

10

Daniel

Jun 20, 2025

·

Stayed 1 night

Great service provided by all staff!

10

Andrew

Dec 27, 2024

·

Stayed 1 night

We got a night here as a gifted “staycation.” Being from the area, we knew a little of what the property had to offer, but didn’t fully realize what was all there. Our room was spacious and clean. It was very family friendly. They left a coloring book and crayons in the room for our kids. They also left a little Christmas present of a mug, hot cocoa, and candy canes, plus a handwritten note thanking us for staying there. Such nice touches! We went to the waterpark right away and had a blast. It is a smaller park, but perfect for our 3.5 year old. At the end of our time in the waterpark, she slipped and skinned her knee. We asked for a bandaid and were instead given impressive first aid! He cleaned the wound and did so in a way that was so kid friendly! We took advantage of coupons and the Thursday special to order dinner and play at Action City after our water park time. Our daughter had been to this portion before, but it is always a hit! The only “downsides” were that the hallways can be noisy and the AC doesn’t run continuously to drown sound out. Besides that, we loved it! 10/10 will stay here again!

10

Mary

Sep 29, 2024

·

Stayed 1 night

Everyone that works here is so friendly! Shout out to Sid in the waterpark area. She was amazing! We will definitely be back.

10

Betsy

Dec 15, 2024

·

Stayed 1 night

Customer service was excellent. We were really impressed by all the special touches. Absolutely loved the water park! Such a fun place for a family with young kids. Felt so nice to be in the warm water park during winter.

4

Holly

Jun 20, 2025

·

Stayed 1 night

The room next to us was so loud actually shaking the bunk beds in our room from hitting wall called front desk at 10:30 pm they said talk to them this went on till midnight. It was my daughters birthday party and i had cranky kids in morning. Drove 3 hours for that! At front desk i was given 3 coupons for next stay which there won't be one. The city eats restaurant we ate breakfast at wasnt much better the table that came after us ordered after is was served before us. Very unhappy. We came here couple months before and ended up leaving day early said i would get refund i never did but now with this stay too i wouldnt suggest it. Kids bunk beds the blankets were dirty too.

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AI-generated summary based on recent guest reviews

Location

Easy access off the highway and convenient for Eau Claire visits; also within a reasonable drive to UW‑Stout.

Related guest reviews

8

Katherine

May 20, 2023

·

Stayed 1 night

Easy to drive to and close to Eau Claire for exploring the city.

10

SUSAN

Aug 26, 2023

·

Stayed 1 night

Great place and location right off the highway

8

Sarah

Oct 8, 2023

·

Stayed 2 nights

It had everything that we would want at this property that all ages in our group would like. We stayed here during parent weekend at UW-STOUT. It was a close drive to campus, and we loved all the amenities this hotel had to offer! It kept all entertained, good food, dessert options, and a bar for drinks for adults.

10

Laurie

Jun 30, 2025

·

Stayed 1 night

Waterpark is open all day and included in hotel price. My niece had a blast! Property was easy to access from the highway. We will definitely go back next time we are passing through Eau Claire

10

Leah

Apr 5, 2023

·

Stayed 2 nights

We literally checked in and didn’t leave the hotel for two days. Between the water park, Action City, and dining options everything was right there.

10

Deanna

Jan 26, 2025

·

Stayed 1 night

Easily accessible

8

Kim

Mar 26, 2023

·

Stayed 1 night

Nice high ceiling in our room. Convenience was great having the waterpark, a couple restaurants and Action City all right there!

10

LAURIE

Mar 27, 2024

·

Stayed 1 night

One end of the hall is the water park, the other is a trampoline park with restaurant and DQ. What more do you need for the kids? Stayed in and watched the blizzard pass by. They even plowed the whole lot by the time we checked out.

8

Pete

Oct 12, 2024

·

Stayed 2 nights

We did not go to the water park. It was a good place to stay. Close to our family activity

10

Danette

Sep 9, 2023

·

Stayed 1 night

A gem in Eau Claire! Definitely check it out.

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AI-generated summary based on recent guest reviews

Dining

City Eats and on-site pizza are often praised for taste and convenience, and coupons are sometimes provided. Downsides include higher prices, occasional slow service or closed hours midweek, and breakfast not included.

Related guest reviews

4

Anna

Feb 17, 2024

·

Stayed 1 night

I paid almost 300.00 for a room. A regular room for my son's birthday, I paid threw expedia. The room I got was suppose to have a tub because I have two small children., the property if I didn't book online wanted almost 400.00 for a room for ONE night. Which Is insane you have to pay an additional 23 dollars for wristbands that they say comes with the room. If the come with the room why am I paying for them, it's INSANE to me that with those prices they dont offer complimentary breakfast. OR COFFEE. they don't even have coffee pots in the room which is weird and our room also didn't have wash cloths the toilet paper was like the stuff from Dollar tree. And hurt to use. I think for the prices there charging they need to upgrade there stuff. It was definitely a rip off.

10

Nicole

Sep 16, 2023

·

Stayed 1 night

Lots of fun activities for the kids to do between the Chaos Waterpark and Action City park. City Eats restaurant was great for dinner and breakfast. Never had to leave the property. Only downfall was the beds were harder than we liked and the pillows were flat.

10

Susan

Jul 11, 2025

·

Stayed 2 nights

We were in town visiting family. Kind, welcoming staff. The beds were comfortable. The go karts, arcade games, and water park were a lot of fun! Pizza and ice cream were delicious! Thank you!

4

Sean

Mar 14, 2025

·

Stayed 1 night

Overall, after paying $350 to stay here per night, I wouldn’t do it again. We got zero hot water in our shower, the food we ordered took well over an hour to get. The waterpark is OK and the game room is far overpriced.

10

Scott

Sep 25, 2024

·

Stayed 2 nights

Dining options were great inside resort plus they gave coupons. Very clean and spacious rooms.

10

Michael

Aug 12, 2025

·

Stayed 1 night

Room was very nice and clean. All of the staff were helpful and friendly. Food was better than expected and restaurant staff was attentive and accommodating. Grandchildren, 4 and 10 years old had a great time in the water park and action city.

8

Jeffrey

Sep 16, 2023

·

Stayed 4 nights

The room was clean, the bed was comfortable and the jetta tub was awesome! Our spacious room had a fridge and a microwave which saved us from having to eat out all the time. We were there for 4 days. Since the water park and action city were not open during most of the week and when they did open, it was time restricted Wednesday and Thursday 4-9pm even the restaurant with the bar was closed. What would have been nice is if the facility had a pool and a small game room along with the restaurant/bar stay open for the people who stayed during the week and not just the weekends. We were there for a funeral, and a few activities to relieve the stress would have been nice. There wasn't housekeeping for our room. We had to pull our own garbage. Make trips to the desk for toilet paper and garage bags. When we did get to use the water park it was fun! The pizza at City Eats was so good! But we could only buy the one hour play pass, (due to time restriction) which got us 1 ride on the indoor go-carts and a game of mini golf. Even though they didn't open until 4 they closed the zip line at 5pm. So we didn't get to do that. Games are expensive but fun! Very bright cheerful and clean game room. The staff was very helpful and friendly at both the water park and action city.

10

Patricia

Dec 16, 2025

·

Stayed 1 night

The restaurant staff were excellent. Food was good.

8

Amy

Jan 1, 2024

·

Stayed 2 nights

We enjoyed our stay, although things seemed a bit unorganized there (with check in and other things). The arcade was extremely expensive per game, and don’t bother getting a mixed drink at either bar (very poorly made). All-in-all it was a good little stay-cation, with lots to do for the whole family (2 adults with a 5, 11, and 13 year old).

10

Emily

Apr 28, 2025

·

Stayed 2 nights

The food at City Eats was very good, very much enjoyed that restaurant. Also, loved how many options the kids had to do activities under one roof. Lots to do and we had a blast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $161	3 $161	4 $161	5 $178	6 $220	7 $252
8 $161	9 $161	10 $167	11 $168	12 $185	13 $211	14 $219
15 $167	16 $167	17 $162	18 $162	19 $178	20 $215	21 $214
22 $161	23 $161	24 $161	25 $161	26 $179	27 $273	28 $218
29 $162	30 $161

Su	Mo	Tu	We	Th	Fr	Sa
		1 $163	2 $162	3 $177	4 $216	5 $224
6 $158	7 $162	8 $160	9 $162	10 $181	11 $200	12 $217
13 $162	14 $162	15 $160	16 $162	17 $179	18 $200	19 $266
20 $164	21 $160	22 $162	23 $197	24 $195	25 $201	26 $250
27 $248	28 $242	29 $239	30 $227	31 $266

Metropolis Resort - Eau Claire

Prices for Metropolis Resort - Eau Claire

Monthly average prices

About this property

Location

Room options

Two Bedroom Suite (Waterpark and Fun Center is Closed Every Monday and Tuesday)

Room, 2 Queen Beds

Deluxe Room, Multiple Beds (Bunk)

Two Bedroom Premier (Waterpark and Fun Center is Closed Every Monday and Tuesday)

Family Room (King and Bunk Bed)

Premier Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed

Superior Room, Multiple Beds (The Bunk House)

Room, 2 Queen Beds, Mobility Accessible

Guest reviews of Metropolis Resort - Eau Claire

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Metropolis Resort - Eau Claire

Prices for upcoming dates