Sleep Inn Bessemer Helena

The staff was extremely rude and couldn't be more bothered by our presence. Check-in the girl barely did more than grunt. No more than 1 word answers when i knew what to ask. Breakfast was a joke, little food available. ZERO security! Every outside entrance was broken. Doors never fully closed. Pet fee of $30 was outrageous considering the place was such a dump. Even taxed on top of pet charge. Insane.

Property was well kept and the staff was very friendly and the food was decent.

enjoyed my stay at this hotel. It was conveniently located near several fast-food restaurants right off the main road, and parking was easy. The lobby was clean, and the building smelled nice inside. Check-in was quick and simple. I appreciated seeing security cameras around the property, which made me feel safe. My room was bigger than I expected for the price, which was a nice surprise. Breakfast was good — my child and I had pancakes, sausage, eggs, oatmeal, toast, and juice. Overall, I think it’s a fair price if you just need somewhere to stay for a night or a few days. Everything was clean, and we had a pleasant experience.

Breakfast gone 7:45...Pool needed serious attention. Could not....Would not...Swim Yuk...

Shower leaked and had mold. Bed was very comfortable and clean no bugs. The whole hotel reeks of weed! For the price it wasn’t bad. Staff was very nice.pool needed cleaned but was nice.

Great service but the printer didn’t work and some lights in the room didn’t work.

The hotel was easy to find in a safe area. The room was clean, the staff was super friendly. Especially the blonde lady! I didn't get her name and I'm sad about that. Loved the breakfast and the pool was clean. Would definitely stay here again.

I was ate up by bugs on my right thigh

Room very dirty! Carpet wet.

Bed bugs,bed bugs

there was hair in the bed when we turned back the covers when we told the clerk we were just given a set of clean sheets to change ourselves upon doing that and seeing the mattress and how filthy it was we requested a whole new room

DO NOT STAY HERE!!! The hotel is rundown and has an odor. The walls of the rooms have stains and chipped paint. There are signs of water damage in the ceilings and in the bathrooms. The microwave didn't work at all in the first room I was given, and the odor was unbearable. There was a cup and straw already in the room's trashcan when I entered. The second room didn't smell as bad, but it was just as dirty as the first. The bathroom door had something brown smeared on it and more dirt and hair all over the door. The sink drained extremely slowly. To make things worse, the power was out for 4 hours after a storm. This included breakfast time, so no breakfast was served, and staff didn't offer us anything in exchange. This was the filthiest Sleep Inn I've ever seen. I told front desk i wanted to check out early due to the lack of upkeep and poor experience. The supervisor finally agreed to issue a refund, but then lied to Expedia and said she wouldn't provide a refund. Please do not waste your money on this trash!

there were hairs in the bed when we turned the covers back. they brought us new sheets but when we removed the old ones to put on the clean ones the mattress was so filthy and stained that we had to just request a different room

The property wasn’t very well kept. The curtains in our room had holes, the room smelled like mildew, the shower wasn’t clean.

Staff was no where to be found. Room filled with Roaches.

Rooms were absolutely disgusting. Mold on the ceiling by the shower all over the place. Cracked shower… cracked sink… bugs all over the ceiling and curtains and closet. Couldn’t check in because the guy working was trying to get another guest to jump his car off. They had children working and cleaning rooms and pushing trash cans around. If I knew the process I would be asking for a refund. The price for this place needs to be 50 bucks a night. That way people know to stay away from it. Horrible experience especially when I brought work clients to this.

Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through Expedia. I called Expedia and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!

Bed was very comfortable Tv would not work at all even after changing out the remote

Check in was fine. Cheap price for the night It was tiny room. Needed new toilet seats. Not enough choices at breakfast.

Can't adjust the water temperature in bathroom (shower).

pocket door to enter bathroom was broken and should have been fixed prior to renting this room to a guest.

Staff was very friendly and helpful upon check in. But the door to the bathroom was broken. A/C didn’t work well. Towel hanger was ripped off the wall. Room was clean.

old interior, rooms clean but not updated or conditioned well. Loud train comes by early in morning.

The mgr moved us to another room so we could close the bathroom door. It was a pocket door off the track and we wanted privacy in the bathroom. The shower was nice with a toilet in that room, the sink and vanity in main room.

Overall the stay was ok, the toilet made a horrible noise when it was flushed. The bathroom needs to be upgraded. When using the hairdryer the lights in the sink area flickered constantly. When I return in 2 weeks, I do not want to stay in room 106.

The only problem I had was channels on tv was hard to find, the in room fridge didn’t get very cold had to fill ice bucket and put in there to keep things cold enough, breakfast choice was good,beds were a lil to soft for me but thats just me. Beds were comfortable

It was easy and quick to check in. The A/C was making a squeaking noise the whole time, so I didn't sleep well. Other than that it was ok.

The hotel was clean and comfortable. Hotel staff was friendly and helpful. Rooms and bathrooms were not huge, but were more than adequate. Our mini-fridge did not work when we checked in. It was late at night when we checked in so they were not able to replace it that night, but did so the next morning

The staff was extremely rude and couldn't be more bothered by our presence. Check-in the girl barely did more than grunt. No more than 1 word answers when i knew what to ask. Breakfast was a joke, little food available. ZERO security! Every outside entrance was broken. Doors never fully closed. Pet fee of $30 was outrageous considering the place was such a dump. Even taxed on top of pet charge. Insane.

enjoyed my stay at this hotel. It was conveniently located near several fast-food restaurants right off the main road, and parking was easy. The lobby was clean, and the building smelled nice inside. Check-in was quick and simple. I appreciated seeing security cameras around the property, which made me feel safe. My room was bigger than I expected for the price, which was a nice surprise. Breakfast was good — my child and I had pancakes, sausage, eggs, oatmeal, toast, and juice. Overall, I think it’s a fair price if you just need somewhere to stay for a night or a few days. Everything was clean, and we had a pleasant experience.

Desk clerk was amazingly helpduful

was a very nice clean hotel , you can tell they take pride in their work . very nice employees. fast checking, respectful and nice . definitely will stay here again .

The staff were extremely nice, helpful and friendly. I'm a travel nurse and was able to sleep like a baby without interruption and will be staying again.

Room had some issues, bathroom light not working, maintenance brought in a lamp. Shower head would not stay properly. Otherwise very clean, staff was helpful. Would go back again.

Staff was no where to be found. Room filled with Roaches.

Everyone was very nice and pleasant.

Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through Expedia. I called Expedia and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!

Clean and easy access off freeway

enjoyed my stay at this hotel. It was conveniently located near several fast-food restaurants right off the main road, and parking was easy. The lobby was clean, and the building smelled nice inside. Check-in was quick and simple. I appreciated seeing security cameras around the property, which made me feel safe. My room was bigger than I expected for the price, which was a nice surprise. Breakfast was good — my child and I had pancakes, sausage, eggs, oatmeal, toast, and juice. Overall, I think it’s a fair price if you just need somewhere to stay for a night or a few days. Everything was clean, and we had a pleasant experience.

Clean, comfortable beds, and good location ( maybe a half mile to I-459. I had no issues, will stay here again.

Not fancy, but clean, quite and safe. The gentleman that checked us in was very friendly. We arrived late but there were no problems getting straight to our room.

It was close to the interstate.

The hotel was easy to find in a safe area. The room was clean, the staff was super friendly. Especially the blonde lady! I didn't get her name and I'm sad about that. Loved the breakfast and the pool was clean. Would definitely stay here again.

Close to everything

Good stay nice property and convenience

For a pet friendly stay it was kind of ok at best. The room was pretty clean but that’s where the good stops. It was noisy! The walls are thin. You can hear everyone and the doors slamming all night kept me awake. The air was not turned on at all so it took all night to cool off in our room! The entire place smelled like sewage had busted recently. The breakfast was subpar at best. For a one night stay quick in and out it’s ok but I would definitely not plan a trip and stay here for more than an overnight!

Property was well kept and the staff was very friendly and the food was decent.

enjoyed my stay at this hotel. It was conveniently located near several fast-food restaurants right off the main road, and parking was easy. The lobby was clean, and the building smelled nice inside. Check-in was quick and simple. I appreciated seeing security cameras around the property, which made me feel safe. My room was bigger than I expected for the price, which was a nice surprise. Breakfast was good — my child and I had pancakes, sausage, eggs, oatmeal, toast, and juice. Overall, I think it’s a fair price if you just need somewhere to stay for a night or a few days. Everything was clean, and we had a pleasant experience.

Check in was fine. Cheap price for the night It was tiny room. Needed new toilet seats. Not enough choices at breakfast.

DO NOT STAY HERE!!! The hotel is rundown and has an odor. The walls of the rooms have stains and chipped paint. There are signs of water damage in the ceilings and in the bathrooms. The microwave didn't work at all in the first room I was given, and the odor was unbearable. There was a cup and straw already in the room's trashcan when I entered. The second room didn't smell as bad, but it was just as dirty as the first. The bathroom door had something brown smeared on it and more dirt and hair all over the door. The sink drained extremely slowly. To make things worse, the power was out for 4 hours after a storm. This included breakfast time, so no breakfast was served, and staff didn't offer us anything in exchange. This was the filthiest Sleep Inn I've ever seen. I told front desk i wanted to check out early due to the lack of upkeep and poor experience. The supervisor finally agreed to issue a refund, but then lied to Expedia and said she wouldn't provide a refund. Please do not waste your money on this trash!

This hotel used to be so nice! It’s in a nice city in a nice neighborhood but it needs to be updated ASAP! My room was clean to my standards…carpet is old…I had to request a new show curtain because the old one had mildew! Breakfast was okay but there was a team of boys/men so things got gone quick.

Breakfast gone 7:45...Pool needed serious attention. Could not....Would not...Swim Yuk...

We stayed 2 nights due to the price, free breakfast, and location. While the staff was friendly the room could have been cleaner and the breakfast was a disaster!!!!!! 1 waffle iron that didn’t work and nothing other oatmeal pies and bread. Good thing is there is a McDonalds very close by.

The hotel was easy to find in a safe area. The room was clean, the staff was super friendly. Especially the blonde lady! I didn't get her name and I'm sad about that. Loved the breakfast and the pool was clean. Would definitely stay here again.

The only problem I had was channels on tv was hard to find, the in room fridge didn’t get very cold had to fill ice bucket and put in there to keep things cold enough, breakfast choice was good,beds were a lil to soft for me but thats just me. Beds were comfortable