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Moon Palace The Grand Cancun All Inclusive

From

671 US$

/natt

Moon Palace The Grand Cancun All Inclusive - Image 1

Moon Palace The Grand Cancun All Inclusive - Rum

Moon Palace The Grand Cancun All Inclusive - Rum

Moon Palace The Grand Cancun All Inclusive - Utsikt från rummet

Moon Palace The Grand Cancun All Inclusive - Pool

Välj datum för att se priser och tillgänglighet.

From

671 US$

/natt

Om detta boende

Skäm bort dig själv med bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Få lite motion på golfbanan eller varva ned på den privata stranden.

Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice

Läge

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancún, Benito Juárez, Quintana Roo, Mexiko

Moon Palace golfklubb (0.6 miles)

El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.6 miles)

Arrecife de Puerto Morelos nationalpark (0.6 miles)

Grand Outlet Riviera Maya (2.2 miles)

Xoximilco (2.3 miles)

El Tintos golfbana (3.3 miles)

Mer platsinformation

Rumsalternativ

12

Grand Villa Pool Four Bedroom

Information om rummet

3× Extra Stora Dubbelsängar

och

2 Dubbelsängar

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

10

Grand Swim Up Suite Garden View

Information om rummet

1 Extra Stor Dubbelsäng

eller

2 Dubbelsängar

Sovplats 4

850 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Extrasängar (gratis)

Privat inomhusbadkar

Privat bubbelbadkar

9

Grand Family Suite Garden View

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Dubbelsängar

Sovplats 6

1658 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Privat inomhusbadkar

Privat bubbelbadkar

7

Grand-rum

Information om rummet

1 Extra Stor Dubbelsäng

eller

2 Dubbelsängar

Sovplats 4

828 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Extrasängar (gratis)

Privat inomhusbadkar

Privat bubbelbadkar

8

Grand Governor Suite - King Size Bed

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

1625 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Spjälsäng(ar) (Gratis)

Privat inomhusbadkar

Privat bubbelbadkar

8

Grand Presidential Suite

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Dubbelsängar

Sovplats 6

2497 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Extrasängar (gratis)

Privat inomhusbadkar

Privat bubbelbadkar

6

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Information om rummet

1 Extra Stor Dubbelsäng

eller

2 Dubbelsängar

Sovplats 4

828 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Extrasängar (gratis)

Privat inomhusbadkar

Privat bubbelbadkar

6

Grand Villa Sunset View Three Bedroom

Information om rummet

2 Extra Stora Dubbelsängar

och

2 Dubbelsängar

Sovplats 8

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

5

Grand Villa Sunset View Four Bedroom

Information om rummet

3× Extra Stora Dubbelsängar

och

2 Dubbelsängar

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

4

Grand Villa Four Bedroom

Information om rummet

3× Extra Stora Dubbelsängar

och

2 Dubbelsängar

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

7

Grand Honeymoon Suite - King Size Bed

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

829 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Privat inomhusbadkar

Privat bubbelbadkar

16

Grand Villa Pool Three Bedroom

Information om rummet

2 Extra Stora Dubbelsängar

och

2 Dubbelsängar

Sovplats 8

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

5

Grand Villa Three Bedroom

Information om rummet

2 Extra Stora Dubbelsängar

och

2 Dubbelsängar

Balkong

Luftkonditionering

Wi-Fi (gratis)

Kaffebryggare

Privat inomhusbadkar

Privat bubbelbadkar

Gästrecensioner för Moon Palace The Grand Cancun All Inclusive

8

Bra

Baserat på 2 176 verifierade recensioner

Vem bor här?

Familj

100%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Moon Palace The Grand Cancun All Inclusive beskriver resenärer ett stort familjehotell med omfattande pooler, en vattenpark, barnklubbar, vänlig service och varierande matutbud, men också nackdelar som påstridiga försök till medlemskap, logistiska problem och en undermålig strand.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Moon Palace The Grand Cancun All Inclusive beskriver resenärer ett stort familjehotell med omfattande pooler, en vattenpark, barnklubbar, vänlig service och varierande matutbud, men också nackdelar som påstridiga försök till medlemskap, logistiska problem och en undermålig strand.

Familjer lyfter fram vattenparken, lekrummen, kvällsshowerna och de många poolerna som utmärkande bekvämligheter, och flera berömmer spat. Matutbudet är brett men kvaliteten är varierande, med några utmärkta restauranger men bufféer eller drycker som kan vara genomsnittliga; bordsreservationer och väntetider är vanliga. Rummen är generellt rymliga, även om underhållsproblem och ibland lukter eller skadedjur rapporteras i vissa byggnader. Räkna med en semester full av aktiviteter som passar familjer som prioriterar roligt på hotellet framför strandtid.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Stort hotell med många pooler, en stor vattenpark, barnklubbar/lekrum, shower och ett välrenommerat spa; intern golfbilstransport hjälper men kan innebära väntetider. Appen underlättar bokningar, även om vissa tycker att storleken är överväldigande.

Relaterade gästrecensioner

10

Roksana

13 aug. 2025

·

Stannade 5 nätter

Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.

Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.

10

John

10 okt. 2025

·

Stannade 5 nätter

The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.

The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.

10

Andrew

9 nov. 2025

·

Stannade 8 nätter

Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.

Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.

10

Maria

17 maj 2025

·

Stannade 4 nätter

Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!

Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!

10

Chen

24 feb. 2025

·

Stannade 5 nätter

great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.

great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.

8

Steven

28 maj 2025

·

Stannade 5 nätter

Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.

Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.

10

Jeremy

27 nov. 2025

·

Stannade 7 nätter

It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.

It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.

10

Jillian Leigh

22 nov. 2025

·

Stannade 10 nätter

Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.

Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.

10

Zalika

1 juli 2025

·

Stannade 7 nätter

Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!

Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!

10

Vikram

22 feb. 2025

·

Stannade 5 nätter

Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!

Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många gäster tycker att rummen och området är rena. Dock återkommer rapporter om skadedjur (kackerlackor eller myror), fukt eller lukter och ibland smutsiga pooler eller oregelbunden påfyllning av förnödenheter.

Relaterade gästrecensioner

10

Shilpi

2 nov. 2025

·

Stannade 3 nätter

Clean room , staff amenities everything is so good

Clean room , staff amenities everything is so good

4

Ning

19 nov. 2025

·

Stannade 7 nätter

We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.

We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.

2

Danhong

27 juni 2025

·

Stannade 4 nätter

Dirty and ants in the room anywhere

Dirty and ants in the room anywhere

10

OREN

5 sep. 2025

·

Stannade 7 nätter

An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.

An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.

10

thomas

6 sep. 2025

·

Stannade 6 nätter

Mis à part la propriété de certaines piscines, l'endroit est parfait

Mis à part la propriété de certaines piscines, l'endroit est parfait

2

Qingsong

27 dec. 2025

·

Stannade 5 nätter

Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.

Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.

4

Whitney

31 maj 2025

·

Stannade 5 nätter

The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩

The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩

10

Jeffrey Clarence

31 okt. 2025

·

Stannade 4 nätter

Clean rooms! Staff was amazing. Food was excellent.

Clean rooms! Staff was amazing. Food was excellent.

6

SHAISHAV

26 aug. 2025

·

Stannade 4 nätter

The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.

The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.

6

Blanca

12 okt. 2025

·

Stannade 3 nätter

Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.

Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga och bekväma för många, men vissa upplever dem som daterade och rapporterar problem som bullrig eller svag AC, lukt från vatten eller balkongen, bubbelbadets jets och trasiga hissar.

Relaterade gästrecensioner

10

Mayka

10 maj 2025

·

Stannade 1 natt

The space in the room, very comfortable.

The space in the room, very comfortable.

10

Mirian

6 nov. 2025

·

Stannade 3 nätter

Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.

Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.

6

Kentrell

25 nov. 2025

·

Stannade 4 nätter

The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.

The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.

10

Matthew

20 sep. 2025

·

Stannade 5 nätter

Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.

Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.

4

Ning

19 nov. 2025

·

Stannade 7 nätter

We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.

We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.

6

Connie

5 sep. 2025

·

Stannade 4 nätter

The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.

The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.

10

margaret

23 feb. 2026

·

Stannade 2 nätter

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

8

Christopher

12 aug. 2025

·

Stannade 2 nätter

Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room

Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room

4

suping

22 nov. 2025

·

Stannade 5 nätter

The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.

The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.

10

Quynh Thi Ngoc

15 nov. 2025

·

Stannade 3 nätter

Very nice room

Very nice room

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen får beröm för att vara vänlig och tillmötesgående, med hjälpsam concierge-service. Återkommande klagomål handlar om aggressiv försäljning av tidsdelningar eller medlemskap och ibland långsam service i restaurangen eller krånglig in- och utcheckning.

Relaterade gästrecensioner

10

Herlinda

30 nov. 2025

·

Stannade 6 nätter

Staff was the best customer service

Staff was the best customer service

10

Calvin

25 nov. 2025

·

Stannade 6 nätter

Staff was incredible. They went above and beyond to make our trip great.

Staff was incredible. They went above and beyond to make our trip great.

10

David

20 apr. 2025

·

Stannade 4 nätter

The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.

The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.

10

Matthew

20 sep. 2025

·

Stannade 5 nätter

Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.

Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.

2

Yong Fu

25 aug. 2025

·

Stannade 7 nätter

I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.

I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.

8

Hugo

8 sep. 2025

·

Stannade 5 nätter

Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.

Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.

8

Kristi

9 dec. 2024

·

Stannade 3 nätter

Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!

Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!

10

Hira

21 apr. 2025

·

Stannade 4 nätter

Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.

Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.

8

Daniel

22 feb. 2025

·

Stannade 4 nätter

The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.

The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.

10

Alisha

10 mars 2025

·

Stannade 4 nätter

We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.

We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.

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Läge

Bekvämt beläget nära flygplatsen men relativt avlägset från Hotel Zone. Strandförhållandena är ofta dåliga (tång och grumligt vatten), så en del gäster besöker systerhotell för bättre stränder.

Relaterade gästrecensioner

8

Amrita

4 mars 2025

·

Stannade 2 nätter

Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.

Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.

8

Thang

14 okt. 2025

·

Stannade 4 nätter

This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.

This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.

10

Alma

10 nov. 2025

·

Stannade 5 nätter

We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.

We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.

10

Elizabeth Margarita Lazo De

14 sep. 2025

·

Stannade 7 nätter

Excellent amenities. Great staff. Good location

Excellent amenities. Great staff. Good location

8

Iliana

17 sep. 2025

·

Stannade 4 nätter

The beach is not good

The beach is not good

10

Erick

20 juni 2025

·

Stannade 9 nätter

This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.

This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.

8

Melody

21 juni 2025

·

Stannade 5 nätter

We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)

We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)

10

Asim

20 okt. 2025

·

Stannade 3 nätter

The beach water was not clear

The beach water was not clear

8

Jayasimha

30 nov. 2025

·

Stannade 5 nätter

Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.

Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.

8

Zaid

1 mars 2025

·

Stannade 4 nätter

Nice property but had to shuttle to other properties to get near beach

Nice property but had to shuttle to other properties to get near beach

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Måltider

Stort utbud av matställen med flera som sticker ut; variation är en styrka. Kvaliteten är varierande (ljumma bufféer och urvattnade eller begränsade drycker), och bordsreservationer och väntetider kan vara svåra.

Relaterade gästrecensioner

6

Angel

3 nov. 2025

·

Stannade 3 nätter

The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.

The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.

8

Victor

18 juli 2025

·

Stannade 3 nätter

People was great! Great service. Food experience was not the best.

People was great! Great service. Food experience was not the best.

8

Ramin

3 apr. 2025

·

Stannade 5 nätter

Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant

Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant

8

PHUC

1 juni 2025

·

Stannade 4 nätter

The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts

The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts

10

margaret

23 feb. 2026

·

Stannade 2 nätter

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie

8

ashley marie

30 mars 2025

·

Stannade 7 nätter

Food was 50/50

Food was 50/50

8

Siwei

26 juli 2025

·

Stannade 4 nätter

3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .

3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .

8

Alex Lombardo

17 aug. 2025

·

Stannade 6 nätter

We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet

We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet

8

Nam

18 okt. 2025

·

Stannade 5 nätter

The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.

The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.

10

Jeffrey Clarence

31 okt. 2025

·

Stannade 4 nätter

Clean rooms! Staff was amazing. Food was excellent.

Clean rooms! Staff was amazing. Food was excellent.

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10

Carlos Zatarain

12 sep. 2024

·

Stannade 3 nätter

Brutal

Brutal

10

Nicholas

förra veckan

·

Stannade 4 nätter

Wonderful hotel with so much to do and great food!

Wonderful hotel with so much to do and great food!

10

José Armando

för 2 veckor sedan

·

Stannade 1 natt

Todo bien, con familia es un lugar donde no quieres salir tienes todos los servicios en un mismo espacio

Todo bien, con familia es un lugar donde no quieres salir tienes todos los servicios en un mismo espacio

8

Helios

för 2 veckor sedan

·

Stannade 3 nätter

Todo estuvo muy bien, la única queja es que tanto al llegar como al check out, hay personal de “Palace Vacations” que te increpan/acosan para ofrecer su producto, y se molestan cuando no estás interesado o no aceptas escucharlos, de igual forma se me otorgó cortesías por ser miembro expedía/hoteles platinum, mismas que no llegaron, aun cuando en el check in me lo informaron, y de igual forma el concierge me lo refrendo diciéndome una fecha y un horario, y tampoco llegaron.

Todo estuvo muy bien, la única queja es que tanto al llegar como al check out, hay personal de “Palace Vacations” que te increpan/acosan para ofrecer su producto, y se molestan cuando no estás interesado o no aceptas escucharlos, de igual forma se me otorgó cortesías por ser miembro expedía/hoteles platinum, mismas que no llegaron, aun cuando en el check in me lo informaron, y de igual forma el concierge me lo refrendo diciéndome una fecha y un horario, y tampoco llegaron.

10

Carlos Andres

för 2 veckor sedan

·

Stannade 5 nätter

Todo un lujo. Cero quejas

Todo un lujo. Cero quejas

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 00:00

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

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Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1	2	3	4	5 $771	6 $734	7 $732
8 $734	9 $734	10 $734	11 $654	12 $608	13 $757	14 $759
15 $664	16 $633	17 $568	18 $637	19 $674	20 $686	21 $981
22 $550	23 $1 058	24 $1 060	25 $2 047	26 $1 089	27 $1 021	28 $872
29 $608	30 $611

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Gäster erbjuds transport från flygplats (avgifter kan tillkomma). Gäster måste kontakta receptionen med reseinformation i förväg med hjälp av kontaktuppgifterna i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, rökdetektor, säkerhetssystem och fönstergaller.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.

Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Byggnadsarbete pågår i en intilliggande byggnad och oljud därifrån kan förekomma.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.

Företagsuppgifter

Boendets registreringsnummer 005-007-001007/2025

Avgift för flygtransfer: USD 26 per person (tur och retur)
Avgift för flygplatstransport per barn: USD 26 (tur och retur), (upp till 17 år)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.