The Blue Wave

I am concerned that the reviews on hotels.com are not fully legitimate because this establishment received a 9 rating and it was awful. One of the worst! The bathroom was infested with some sort of insect lavre. The staff was not pleasant and you pay $19+ for parking but parking is sparse. It is not a good place. When time permits I will be demand a refund.

Original room was awful. We were moved to a way nicer room. The AC was loud but didn’t bother us sleeping. Loved the pool. And the location.

Yes

The room was generally in good condition but the lock was not working and took some time for the staff to fix

This establishment is undeniably a substandard facility. !!Not worth the rental rate!! Neither my family nor I received the room originally booked. The pricing is exorbitant. The gentleman at the front desk provided the poorest customer service, neglecting us, dismissing us verbally, and exhibiting hostility as if he intended to intimidate my family and me. The condition of the room was unacceptable, with rat droppings on the bed and the unit being rented with snot on the wall, inappropriate inscriptions on picture frames, and there was no hand or shower soap. The paintwork and baseboards were in deplorable condition. Upon entry, one observed trash on the couch and floor, as if house keeping swept and pushed aside the debree to the edges. Overall, this was the worst experience I have encountered, and I would strongly advise against considering this hotel.