Ramada by Wyndham Mackinaw City Waterfront

No bathroom fan also bathroom lights not working Very dirty bath floor. Complained first day stayed 4 nights wasn’t addressed. Pool green could only see some of bottom in shallow end. Black mold in fridge at door wall bath floor. No maintenance at this facilities. We came to sight see but sad couldn’t use pool. I put towels all over bath floor to walk on. It’s call bleach and a power washer for outside and algae on balcony. Please stay somewhere else.

Would not stay here again. Pictures of the facility were deceiving—the second outdoor pool is closed, the beach was full of empty beer cans, lightbulbs were burned out. Just seemed run down.

Very nice to be so close to Lake Huron and really enjoyed having a balcony. Lots of trash around the property and garbage cans overflowing. The pool was murky and the hot tub was lukewarm at best with so much chlorine in it my rings got tarnished. You could not sit in it very long because the chemicals burned your eyes.

The hotel is currently being renovated, so some of the perks of the hotel we were not able to use. Over all the kids had a wonderful time swimming in the pool!

The website there were two on site pools and two hot tubs. We only saw one indoor pool and the second hot tub wasn’t and doesn’t look like it’s been used in a very long time. The rooms were ok.

We used to come to this property quite a few times. Last time was a few years ago. We decided to book again this year. Got the same room we had the last previous time which was cool (Room 317) When we booked, it said continental breakfast. There used to be a large dining room on the second floor, you could see it from the pool. Apparently they stopped the breakfast. The hot tub in the Crows Nest is still there but looks like it hasn't been used in years. The deck area where it's at is so full of Algae, mold and overgrowth is not only disgusting, its dangerous. The balcony of 317 overlooks this and also has Algae and overgrowth on it. At no time when we booked, were we told the hot tub was out of order (the 1st floor hot tub barely works) Our room while clean, the wallpaper was peeling from the walls and the room, the smell of disinfectant or whatever cleaner they use is over powering and only half the lights worked (the ceiling fan was a point of concern for me. It's a shame, this used to be such a wonderful hotel, but it doesnt look like anytime was spent on the upkeep. We invited friends with us and it was embarrassing because over and over I was saying "this used to be a really nice hotel" Thes staff was excellent from the front desk, to the cleaning crew to the maintenance man (yes he had to come to our room to take care of the TV) But, whomever the owner is, should be ashamed as to how far standards have fallen and the conditions of the hotel

Pool was very cold and hot tub needs a good cleaning. Our room was clean but many broken light fixtures and burnt out bulbs. Parking was great

You can tell this property has seen better days. The pool on second floor was closed down doesn’t look like it’s been open for a while. The patio had outdoor carpet which had moss growing on it. Only stayed one night

Our stay was absolutely wonderful. The woman at the front desk was very kind and found a room closer to the pool and parking lot for us. The only thing that we had trouble with was the hot tub. It doesn't have a handrail making it inaccessible for me.

Room was clean besides for a very musty smell. Disappointed the outdoor hot tub was not working, top balcony near hot tub is full of moss, chairs thrown around and very unkempt.

Room had mold on the wall and floor in front of the sliding doors felt like we were going to fall through(rotted wood?)

The positive thing about this property, it was right next to the ferry for Mackinac Island, the negative was, the hallways had a dust build up along side of carpets, windows were dirty with what looked like mold and grim and cobwebs. The hot tub room was advertised as lake view, our view was of the parking lot. Our room smelled musty and the carpet was dirty. The wallpaper was peeling off. Also Expedia advertised free breakfast, this hotel does not offer free breakfast.

Carpet in room was wet. No other room available. Peeling wallpaper in bathroom. Very old and needed updating. No breakfast but was advertised. Grounds not clean.

Place was very dirty. Room they assigned us was not clean. Windows were so dirty you couldn't see out of them. Had a dehumidifier running because room was so damp and smelly. We could not stay at this place it was unacceptable. They refused to return my payment, but i wouldn't have stayed even if the room was free. Beware rooms look nothing like pictures on website. Very deceptive. Just look at the picture I took below.

Room smelled of mold immediately as you walked in. Balcony was disgusting. Hair in the jacuzzie tub. Floor mat in jacuzzi tub wwas peeling up. Who wants to soak in a tub with the floormat flapping around with you. Wouldnt let my worst enemy stay here.

This hotel should not be in business. Is is awful, dirty smells of mold. Needs a total makeover. The person thay owns the hotels on the strip ahould be viewed by the health department and made to make safe for people to stay. I took photos of thia dirty place.

This was a disappointing stay. The room was unclean upon arrival. Nobody came in to make beds, or clean the room at all. We never even received shampoo for our 3 night stay that we paid over $600 for. Overall not at all what we expected. The shower head had mold on it. Poop on the walls in the bathroom. Just disgusting. We will never stay at a Ramada again.

This property was very dirty. The heating/ air conditioning unit was full of lint and dust. I have photos to prove. The sink was completely missing a stopper at the bottom. The bed was not properly plced on the frame or else it was broken. There was a 3-4 inch metal piece sticking out along the side which was easly to stumble over. Attendant at the desk was rude a d only said I should have brought this to her attention when i checked in. After a long drive, being 8 pm. I doubt there was cleaning staff in the hotel anyway.

This property is Dirty and rooms smell musty. Bathroom sink plugged, light fixtures not working. Beach area filthy at hotel and partial view due to trees down.

We left hotel after being in room for 5 minutes musty and very dirty

since it was a Ramada I thought it would be nicer than what it was and it was noisy could hear people walking up above us and people talking next to us !!

Wallpaper peeling off walls. Stains in carpet. Outdated. Close to Ferry

Everything about this hotel was great. Friendly and informative front desk, clean room and great water view. We will not be back unfortunately because the bed was extremely firm. We felt like we were sleeping on the floor. Tossed and turned all night . If that's what you like then I would stay here. The lady at the front desk told us they just replaced all the mattresses throughout the hotel. That's a no go for us .

Nice and roomy, loved the balcony and view!

Location is fabulous. Stayed on 2nd floor..and kept patio door open all night to hear the water. Very peaceful. Also had a deck we could sit on and watch the sunrise. Beautiful. Hotel itself was ok but it mught be time to remodel a bit.

The hot tub was lukewarm, and if you get a room with a lake view you will have company every half hour. The hotel shares a parking lot with the ferry service, so every half an hour about 50 people walk along the balcony/patio side of the hotel about 3 feet from you.

Good place right on the water. The ground could be cleaned up but with a view of the Lake, we couldn't complain. The room was spacious and clean. Overall, the hotel is dated but still well maintained. We'll be staying here again.

Room was HUGE. Price was more than fair.

Great location. But the building needs renovation. Very worn and out of date. Just wear and tear.

I was alittle hesitant about staying here after reading some negative reviews. I decided to check for myself anyway. Im happy i did. The room was very nice, clean and the AC worked perfectly. The view of the lake was beautiful. Staff checking in and out was extremely nice. I will atay there again.

Absolutely no heat. And no one at desk to assist. After hours line is a joke! No one came to fix the heat we froze ALL NIGHT!

Lady at check in was very rude, she seem preoccupied and irritated I had booked thru a third party ( Expedia). It said there was a continental breakfast but there was not, she offered a 2 for 1 at a local place which was expensive. There are many other nicer properties for the same money- I wasn’t stay here again

The hotel was clean, the staff was so friendly and accommodating for our early arrival. This hotel is perfect right next to the ferry to Mackinac Island so we just walked right over which was super convenient.

Terrible rooms. very rude staff. We checked out two nights early and cut our vacation short.

When we first arrived at 4pm to check in the front desk attendant said it would be another 15-20 minutes before we could get into our room. When we came back 20 minutes later we still were waiting outside the room until housekeeping was finished. Check in was at 4pm, we were able to have access around 4:30pm. No big deal. The room was clean enough, very outdated especially for the price point. Bathroom tiles were not secure, carpet was oddly wet, patio had what looked like moss growing on it, and the list goes on. They advertised breakfast daily. But only after check in, we found out there was only coffee and a granola bar available. Not what was advertised. It was subpar especially for the price point. I doubt I would stay there again, especially with all of the other choices in the area.

I don’t ever leave reviews but felt compelled. Made reservations for king suite, lakefront. Called hotel directly to confirm this was our room. Upon checking, was told room was only lake view. Asked for lakefront, told none available. Went to room and newrly gagged when we opened the door the mustiness was so strong. I am not I crazy, uppity snood. I come from the country, love camping and am not a picky person but let me tell you. The smell, disgusting. We head out to the balcony and notice the hot tub that looked so nice in the pictures, hasn’t had water in it for years. Moss covering the balcony. 2 minutes later I go hmm, what’s on the screen ….. a fricken BAT! Thank god it didn’t come off the screen and fly into our room. We have a 6 month old baby so I call the front desk for a new room and was given a double queen. Room was fine. Outdated but expected in mackinaw as most are that way so it was fine. Shortly after we are waking down the hallway and see a housekeeper coming out of a king suite ON THE LAKEFRONT. So, why we weren’t originally given that room I don’t know. I feel bad leaving a crap review but that was gross and honestly terrible service for not giving the room we booked for one and then after the musty bat room, telling us there weren’t any king suites lakefront. Definitely do NOT recommend wasting $300/night here!!!!

Staff was absolutely amazing!!!! If we had any questions they were more then helpful. Are tv wouldn't work and they instantly had it fixed. Most polite and friendly staff i have ever had at a hotel.

Excellent staff!!

I did not like that there was no staff to answer our questions on-site after we checked in. No one answered the phone as well. I also did not like that we had to cross a divided road to check in at a different hotel since we arrived after 11pm. (When we called early evening to let Ramada know we would have a late arrival, no mention was made about going to another hotel to check in. This was very unusual!)

Staff was friendly

Lovely location, nearby nice restaurants, clean area and walking distance boating.

Very conveniently located next to Arnold ferry transit. Just walked right over. The clerk was very friendly and helped us upgrade our room. Rooms are just average so dont expect to go WOW when you walk in. Lol. But the rooms on beach side are great for the location. And it didnt say on the site but our room had a microwave along with the fridge. So that was a nice surprise. I would stay here again. The price is right comparatively.

Ferry right next door took us under the Mighty Mac and then to Mackinac Island.

Great location

We walked into town for coffee, shopping, eating and activities. Our room opened up onto the beach with a small porch with chairs to enjoy the beach view. We will totally stay here again

I can’t say enough how nice it was to stay at a place where the service was excellent. Yes the property is dated but most all properties are in Mackinaw City. Yes it smells musty but welcome to up north or if you live on a lake. Booked another room later this year. The location is perfect especially if your are taking a ferry over to the island. Shuttle will pick you up and drop you off both a a ferry and tour downtown

Very close to the shepler docks. Down the road was Starbucks and all sorts of dining choices.

Good place right on the water. The ground could be cleaned up but with a view of the Lake, we couldn't complain. The room was spacious and clean. Overall, the hotel is dated but still well maintained. We'll be staying here again.

It was on the water and walking distance to restaurants and Ferry

Right next to ferry to mackinac island

Generally old. No real onsite ammenities. Had coffee only olin am. No restaurant or breakfast

Thought they served breakfast but just coffee and granola bars.🤔 Older hotel should probably be updated such as carpet.

Nice hotel, great location, friendly staff. Beds are nothing to be desired. No breakfast onsite.

Location right next to ferry dock, very convenient, but had to check in at hotel across the street. Advertised as free breakfast which was reason I chose this hotel, and there was nothing but terrible coffee. Did not even offer to discount room. Carpets throughout were filthy and old. Room was clean otherwise.

The positive thing about this property, it was right next to the ferry for Mackinac Island, the negative was, the hallways had a dust build up along side of carpets, windows were dirty with what looked like mold and grim and cobwebs. The hot tub room was advertised as lake view, our view was of the parking lot. Our room smelled musty and the carpet was dirty. The wallpaper was peeling off. Also Expedia advertised free breakfast, this hotel does not offer free breakfast.

We used to come to this property quite a few times. Last time was a few years ago. We decided to book again this year. Got the same room we had the last previous time which was cool (Room 317) When we booked, it said continental breakfast. There used to be a large dining room on the second floor, you could see it from the pool. Apparently they stopped the breakfast. The hot tub in the Crows Nest is still there but looks like it hasn't been used in years. The deck area where it's at is so full of Algae, mold and overgrowth is not only disgusting, its dangerous. The balcony of 317 overlooks this and also has Algae and overgrowth on it. At no time when we booked, were we told the hot tub was out of order (the 1st floor hot tub barely works) Our room while clean, the wallpaper was peeling from the walls and the room, the smell of disinfectant or whatever cleaner they use is over powering and only half the lights worked (the ceiling fan was a point of concern for me. It's a shame, this used to be such a wonderful hotel, but it doesnt look like anytime was spent on the upkeep. We invited friends with us and it was embarrassing because over and over I was saying "this used to be a really nice hotel" Thes staff was excellent from the front desk, to the cleaning crew to the maintenance man (yes he had to come to our room to take care of the TV) But, whomever the owner is, should be ashamed as to how far standards have fallen and the conditions of the hotel

add said breakfast included instead two for one coupon at local restaurant. Building was beat up and dirty.

Great location, very nice facility but NO breakfast

Horribly uncomfortable beds, dirty rooms and mini fridge. When booking, it said complimentary breakfast, but upon check-in it was stated there was no breakfast.

This hotel is now my go-to Mackinaw City hotel of all the ones I’ve stayed in over the years. I liked that it was a smaller hotel yet had everything I needed and wanted except for an expected included breakfast (which I didn’t find out was indefinitely unavailable until after I arrived). Since the cheapest breakfast I could find in Mackinaw City was $15 for a basic breakfast sandwich and a regular coffee, I took a star off what would otherwise have been an overall 5-star review. The person at the counter was friendly, knowledgeable and helpful (she gets 5 stars!); the rooms were comfortable and clean; parking and an elevator was close to the nearest entrance door to my room, and I’ve already written down my floor and room number in hopes I can get it when I’m next in Mackinaw City. I will definitel return to the Ramada Mackinaw City Waterfront when I next return, but I hope they get their breakfast bar up and running again by then.