Schloss Hotel & Spa Pontresina
From
$258
/ night
Prices for Schloss Hotel & Spa Pontresina
Select dates to see prices and availability
From
$258
/ night
Monthly average prices
Nightly prices at Schloss Hotel & Spa Pontresina average $260 in June, the cheapest month, and $529 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $449 |
| February | $529 |
| March | $304 |
| April | $260 |
| June | $260 |
| July | $280 |
| August | $296 |
| September | $267 |
| December | $507 |
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Most expensive: February (~$529)
Cheapest: June (~$260)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a steam room. Addition...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, including an indoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, ski storage, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at SAVUR serving guests of Schloss Hotel & Spa Pontresina. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 140 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Location
With a stay at Schloss Hotel & Spa Pontresina in Pontresina, you'll be within a 10-minute drive of Lake St. Moritz and Engadin Valley. This ski hotel is 0.4 mi (0.6 km) from Bellavita Pool and Spa and 0.5 mi (0.7 km) from Alpin Museum.
What's nearby
Engadin Valley(0.2 miles)
Bellavita Pool and Spa(0.4 miles)
Alpin Museum(0.5 miles)
Val Roseg(0.6 miles)
Muottas Muragl(1.3 miles)
Staz Lake(1.8 miles)
Via Dim Lej(2.2 miles)
Inn River(2.6 miles)
Lake St. Moritz(2.6 miles)
Mili Weber House(2.6 miles)
Provulèr Ski Lift(3 miles)
Celerina - Marguns Ski Lift(3 miles)
Mineralbad Baths and Spa(3.3 miles)
Morteratsch Glacier(3.8 miles)
Rhaetian Railway(3.9 miles)
St. Moritz (SMV-Samedan)(3.4 miles)
Zurich Airport (ZRH)(132.5 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Babysitting / Child Services
Housekeeping
Location
via Maistra, Pontresina, Switzerland
Engadin Valley (0.2 miles)
Bellavita Pool and Spa (0.4 miles)
Alpin Museum (0.5 miles)
Val Roseg (0.6 miles)
Muottas Muragl (1.3 miles)
Staz Lake (1.8 miles)
Room options
9
Standard Double Room
Room details
2 Twin Beds
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Superior Room, Mountain View
Room details
3× Twin Beds
Sleeps 3
301 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Superior Room
Room details
3× Twin Beds
Sleeps 3
301 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Executive Room, Mountain View
Room details
2 Twin Beds
Sleeps 3
HeatingWi-Fi (Free)Private Bathroom
9
Family Room
Room details
4× Twin Beds
Sleeps 4
322 ft²
HeatingWi-Fi (Free)Private Bathroom
12
Standard Double Room, Mountain View
Room details
2 Twin Beds
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Single Room
Room details
1 Full Bed
226 ft²
HeatingWi-Fi (Free)Private Bathroom
6
Room, 2 Bedrooms
Room details
4× Twin Beds
Sleeps 4
452 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Schloss Hotel & Spa Pontresina
8.3
Very good
Based on 507 verified reviews
Who stays here?
Business
3%
Couple
25%
Family
42%
Group
26%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Schloss Hotel & Spa Pontresina, guests consistently praise the spa facilities, generous breakfast, friendly staff, and sweeping mountain views, while also noting occasional service or dining inconsistencies and the grand, historic character of the property.
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What guests think
At Schloss Hotel & Spa Pontresina, guests consistently praise the spa facilities, generous breakfast, friendly staff, and sweeping mountain views, while also noting occasional service or dining inconsistencies and the grand, historic character of the property.
The location is convenient for buses and access to St. Moritz, and there is a shuttle to nearby ski lifts. Rooms are often spacious and comfortable with striking views, though several guests found them dated, with occasional noise or maintenance issues. Dinner experiences vary and some outlets may be closed on certain dates. Overall, expect classic charm with strong wellness facilities and a few modern compromises.
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AI-generated summary based on recent guest reviews
Facilities
The spa and pool are standout features with praised saunas and wellness options, and a shuttle runs to nearby ski lifts. At busy times the spa may require reservations or have capacity limits, and some areas feel dated.
Related guest reviews
10
Colleen
Jul 20, 2025
·
Stayed 2 nights
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
8
Vladeta
Feb 11, 2024
·
Stayed 1 night
Old world charm, kept in very good condition. Excellent spa with so many options to choose from. Spa requires reservations in advance.
Old world charm, kept in very good condition. Excellent spa with so many options to choose from. Spa requires reservations in advance.
8
Tracey
Aug 1, 2025
·
Stayed 3 nights
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
10
Rudolf
Jan 24, 2025
·
Stayed 3 nights
Sehr umfangreiches Frühstücksbuffet und nach dem Frühstück war das Zimmer (jeden Morgen) bereits wieder tiptop gereinigt. Bravo. Das einzige, kleine Manko war die Personenbeschränkung im Spa Bereich. Am späten Nachmittag kann der Andrang zu gross sein, um spontan Eintritt zu erhalten. (Ist man drinnen, ist es natürlich ein Vorteil.)
Sehr umfangreiches Frühstücksbuffet und nach dem Frühstück war das Zimmer (jeden Morgen) bereits wieder tiptop gereinigt. Bravo. Das einzige, kleine Manko war die Personenbeschränkung im Spa Bereich. Am späten Nachmittag kann der Andrang zu gross sein, um spontan Eintritt zu erhalten. (Ist man drinnen, ist es natürlich ein Vorteil.)
10
monti
Feb 4, 2025
·
Stayed 3 nights
Great hotel with wonderful amenities included such as their spa, full breakfast with so many options and shuttle to skiing in Celerina. Everyone was so nice and helpful, plus they did speak a bit of English or other languages. Also, the local bus was very close to the hotel to take into St. Moritz. Will definitely stay here again when in the St. Moritz area.
Great hotel with wonderful amenities included such as their spa, full breakfast with so many options and shuttle to skiing in Celerina. Everyone was so nice and helpful, plus they did speak a bit of English or other languages. Also, the local bus was very close to the hotel to take into St. Moritz. Will definitely stay here again when in the St. Moritz area.
10
Christopher
Jan 14, 2024
·
Stayed 2 nights
Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
6
Dane
Jul 18, 2025
·
Stayed 1 night
It’s a little old and run down. We had a great stay though. The spa is amazing!
It’s a little old and run down. We had a great stay though. The spa is amazing!
10
Milan
Jan 19, 2026
·
Stayed 6 nights
This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !!
This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !!
10
Daniel
Jan 10, 2026
·
Stayed 2 nights
Excelente hotel! 70 metros do ponto de onibus e 1000 metros da estação de trem! Café da manhã maravilhoso! Spa gratuito todos os dias com excelentes piscinas e saunas. Confesso que pelos comentários negativos fiquei receoso em fazer a reserva, porém, não tenham medo, o Hotel é um clássico espetacular!
Excelente hotel! 70 metros do ponto de onibus e 1000 metros da estação de trem! Café da manhã maravilhoso! Spa gratuito todos os dias com excelentes piscinas e saunas. Confesso que pelos comentários negativos fiquei receoso em fazer a reserva, porém, não tenham medo, o Hotel é um clássico espetacular!
10
Marcilio
Jan 14, 2025
·
Stayed 2 nights
Um Hotel Spa incrível com uma super estrutura desde a recepção, passando pelo lounge até chegar nos quartos que são bem grandes, com vista para uma linda paisagem. O café da manhã é espetacular com muitas variedades de comida e bebida. O destaque deste hotel é o seu Spa (incluído na diária) onde podemos relaxar nas saunas e piscina aquecida após 1 dia inteiro de passeios, funciona até às 20h. A localização é excelente, tem um ponto de ônibus praticamente em frente que dá para locomover-se da estação de trem (607) e também diretamente para St.Moritz(602).
Um Hotel Spa incrível com uma super estrutura desde a recepção, passando pelo lounge até chegar nos quartos que são bem grandes, com vista para uma linda paisagem. O café da manhã é espetacular com muitas variedades de comida e bebida. O destaque deste hotel é o seu Spa (incluído na diária) onde podemos relaxar nas saunas e piscina aquecida após 1 dia inteiro de passeios, funciona até às 20h. A localização é excelente, tem um ponto de ônibus praticamente em frente que dá para locomover-se da estação de trem (607) e também diretamente para St.Moritz(602).
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews describe the hotel and rooms as very clean. A few guests noted issues such as dirty carpet or bathroom odors.
Related guest reviews
10
c
Dec 9, 2025
·
Stayed 3 nights
Great choice at breakfast, super clean classic hotel
Great choice at breakfast, super clean classic hotel
10
William
Feb 5, 2026
·
Stayed 1 night
Very courteous staff excellent clean room with a 1st class breakfast.
Very courteous staff excellent clean room with a 1st class breakfast.
10
Rodiana
Jun 28, 2025
·
Stayed 2 nights
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
6
Andrés Ramiro
Dec 25, 2024
·
Stayed 1 night
En general bueno, como mexicano le faltó a la comida de la cena. El desayuno muy bien. Vistas impresionantes, en relación a la limpieza nos tocó que el WC estuvería sucio y les falló la tubería y salió agua amarilla. Cosas que pasan. El Personal fue excelente! El spa muy bien también
En general bueno, como mexicano le faltó a la comida de la cena. El desayuno muy bien. Vistas impresionantes, en relación a la limpieza nos tocó que el WC estuvería sucio y les falló la tubería y salió agua amarilla. Cosas que pasan. El Personal fue excelente! El spa muy bien también
8
Dominik
Jul 15, 2025
·
Stayed 1 night
Altehrwürdiges Hotel in bester Lage, Saubere Zimmer mit super Aussicht.
Altehrwürdiges Hotel in bester Lage, Saubere Zimmer mit super Aussicht.
10
aline
Dec 23, 2024
·
Stayed 2 nights
Incrivel, lugar super limpo
Incrivel, lugar super limpo
4
Kalle
Feb 19, 2025
·
Stayed 5 nights
Så gammalt och slitet. Smutsig heltäckningsmatta på rummen. Gammalt elsystem så det inte går att använda elkontakter. Hotellet håller 2 stjärnor.
Så gammalt och slitet. Smutsig heltäckningsmatta på rummen. Gammalt elsystem så det inte går att använda elkontakter. Hotellet håller 2 stjärnor.
8
Zoe
Jan 14, 2025
·
Stayed 2 nights
Das Hotel war sehr sauber, die zentrale Lage ideal für Ausflüge, und das Personal war stets freundlich und hilfsbereit. Würden wir bei unserem nächsten Ausflug in die Schweizer Berge definitiv wieder wählen!
Das Hotel war sehr sauber, die zentrale Lage ideal für Ausflüge, und das Personal war stets freundlich und hilfsbereit. Würden wir bei unserem nächsten Ausflug in die Schweizer Berge definitiv wieder wählen!
10
TIMOTHY
Feb 17, 2026
·
Stayed 3 nights
The hotel was lovely. Very clean, spacious and amazing mountain views. Spa was also very good. Staff were very friendly and helpful
The hotel was lovely. Very clean, spacious and amazing mountain views. Spa was also very good. Staff were very friendly and helpful
10
Lenka
Jan 28, 2025
·
Stayed 2 nights
Friendly staff, very nice clean hotel and spa. Hotel needs a little bit of refurbishment.
Friendly staff, very nice clean hotel and spa. Hotel needs a little bit of refurbishment.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious and comfortable with striking mountain or river views. Several guests found them dated, with occasional noise, hard mattresses, small showers, or no air conditioning.
Related guest reviews
8
Tracey
Aug 1, 2025
·
Stayed 3 nights
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
8
Hugh ww
Sep 29, 2025
·
Stayed 2 nights
The staff at the hotel were excellent, informative, pleasant throughout our stay. The amenities and location was excellent. The rooms were dated and in need of an update. The spa was great and the attendant was excellent and always pleasant.
The staff at the hotel were excellent, informative, pleasant throughout our stay. The amenities and location was excellent. The rooms were dated and in need of an update. The spa was great and the attendant was excellent and always pleasant.
10
Adele J
Feb 10, 2026
·
Stayed 1 night
The room was lovely and the view was amazing!
The room was lovely and the view was amazing!
4
Ricardo
Jan 26, 2025
·
Stayed 2 nights
I had two rooms one for my parents and the other for me, my parents room had a public bathroom smell and we told them and they said they will check it the smell never went away and they did not change the room never!!!! The other room was okay but was noisy all the time!! you could hear the water from the drains in the top rooms like if they were next to you. The curtain blackout had a gap in the middle about 6inches wide every time a car pass at night the room got light up! would not recommend definitely would not be staying there again
I had two rooms one for my parents and the other for me, my parents room had a public bathroom smell and we told them and they said they will check it the smell never went away and they did not change the room never!!!! The other room was okay but was noisy all the time!! you could hear the water from the drains in the top rooms like if they were next to you. The curtain blackout had a gap in the middle about 6inches wide every time a car pass at night the room got light up! would not recommend definitely would not be staying there again
10
Luciana
Jan 24, 2026
·
Stayed 1 night
Quarto imoecável, enorme, perfeito
Quarto imoecável, enorme, perfeito
4
hohana
Jan 22, 2026
·
Stayed 1 night
Hotel muito velho e quartos muito antigos
Hotel muito velho e quartos muito antigos
10
Roxana
Feb 2, 2025
·
Stayed 1 night
Habitaciones amplias,con vistas espectaculares. La alberca y el spa un plus en tu estancia. El personal de recepción amable. Sin lugar a duda un lugar recomendable!
Habitaciones amplias,con vistas espectaculares. La alberca y el spa un plus en tu estancia. El personal de recepción amable. Sin lugar a duda un lugar recomendable!
10
TIMOTHY
Feb 17, 2026
·
Stayed 3 nights
The hotel was lovely. Very clean, spacious and amazing mountain views. Spa was also very good. Staff were very friendly and helpful
The hotel was lovely. Very clean, spacious and amazing mountain views. Spa was also very good. Staff were very friendly and helpful
6
Mike
Jan 24, 2025
·
Stayed 2 nights
Das Essen war schlecht und das Buffet am morgen meiner Meinung nach nicht wie in einem 4-Sterne Hotel. Das Equipment ist veraltet und die Qualität des Essens ist nicht gut. Die Betten sind steinhart. Service im Allgemeinen gut und die Location ist super. Würde aber nicht wieder gehen. Preis/Leistung ist schlecht
Das Essen war schlecht und das Buffet am morgen meiner Meinung nach nicht wie in einem 4-Sterne Hotel. Das Equipment ist veraltet und die Qualität des Essens ist nicht gut. Die Betten sind steinhart. Service im Allgemeinen gut und die Location ist super. Würde aber nicht wieder gehen. Preis/Leistung ist schlecht
10
Gaute
Mar 11, 2024
·
Stayed 3 nights
Perfect location for both alpine and cross country skiing. Great spa. Clean, nice big rooms.
Perfect location for both alpine and cross country skiing. Great spa. Clean, nice big rooms.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, professional and helpful, with standout concierge and front-desk support. However, some guests reported miscommunication, billing mistakes, unhelpful reception or difficulty reaching staff by phone.
Related guest reviews
10
Colleen
Jul 20, 2025
·
Stayed 2 nights
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
6
Brenda
Feb 14, 2025
·
Stayed 4 nights
Front desk people were not very friendly. Not easy to find out about ski room and no one helped with skis or getting in room. The walk there was not plowed or safe, very icy. The hotel van was not offered to us. Breakfast was good.
Front desk people were not very friendly. Not easy to find out about ski room and no one helped with skis or getting in room. The walk there was not plowed or safe, very icy. The hotel van was not offered to us. Breakfast was good.
10
Vesa
Feb 18, 2025
·
Stayed 2 nights
I really loved this property and truthfully cannot complain much about it. The area was beautiful and friendly. The rooms were very clean and the beds were very comfortable. My only downside was that not every employee treated me at the same level as some of the other guests. I believe this was due to my age. However, while checking in, the couple in front of me were given a lot of information regarding the spa, breakfast, ski shuttle, and more amenities. I was simply given the room key and had to ask multiple questions about the hotel and all it had to offer. Regardless, I enjoyed my stay and loved the hotel.
I really loved this property and truthfully cannot complain much about it. The area was beautiful and friendly. The rooms were very clean and the beds were very comfortable. My only downside was that not every employee treated me at the same level as some of the other guests. I believe this was due to my age. However, while checking in, the couple in front of me were given a lot of information regarding the spa, breakfast, ski shuttle, and more amenities. I was simply given the room key and had to ask multiple questions about the hotel and all it had to offer. Regardless, I enjoyed my stay and loved the hotel.
10
Peter
Sep 16, 2025
·
Stayed 1 night
Mountain view was spectacular. Room was clean and very comfortable. Breakfast buffet was very good. Staff was excellent, especially Aurora at the front desk.
Mountain view was spectacular. Room was clean and very comfortable. Breakfast buffet was very good. Staff was excellent, especially Aurora at the front desk.
4
Elenice
Jan 12, 2026
·
Stayed 1 night
A calefação do quarto era ruim e acústica tb, o barulhão de pisada do quarto de cima parecia ser no nosso quarto. Houve um episódio bem desagradável, alguém consumiu o jantar no hotel e colocaram em nosso quarto, perdemos muito tempo para provarmos que não éramos nós, mostramos o comprovante do nosso jantar em outro local, mesmo assim chamaram o metri, q tb confirmou que não havíamos comparecido no restaurante, com esse atraso tivemos um prejuízo com táxi, devido a espera nos cobrou um valor maior. Não recomendo o hotel.
A calefação do quarto era ruim e acústica tb, o barulhão de pisada do quarto de cima parecia ser no nosso quarto. Houve um episódio bem desagradável, alguém consumiu o jantar no hotel e colocaram em nosso quarto, perdemos muito tempo para provarmos que não éramos nós, mostramos o comprovante do nosso jantar em outro local, mesmo assim chamaram o metri, q tb confirmou que não havíamos comparecido no restaurante, com esse atraso tivemos um prejuízo com táxi, devido a espera nos cobrou um valor maior. Não recomendo o hotel.
6
Peter
Jan 10, 2026
·
Stayed 1 night
Reception gave the wrong information about shuttle service which ended up costing us 70 francs in taxi (one way). Here too, we were wrongly told it would cost 45 francs. The rest was good.
Reception gave the wrong information about shuttle service which ended up costing us 70 francs in taxi (one way). Here too, we were wrongly told it would cost 45 francs. The rest was good.
4
Carla
Jan 5, 2023
·
Reception vergognosamente incompetente, oltre a piccoli dettagli non da poco per tutto il soggiorno, hanno perso le chiavi della macchina e ci hanno ritardato la partenza di 1 ora e mezza senza nemmeno una scusa.
Reception vergognosamente incompetente, oltre a piccoli dettagli non da poco per tutto il soggiorno, hanno perso le chiavi della macchina e ci hanno ritardato la partenza di 1 ora e mezza senza nemmeno una scusa.
10
Ian
Aug 3, 2025
·
Stayed 2 nights
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
10
Joseph
Aug 8, 2025
·
Stayed 5 nights
It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful!
It's been nearly six months since my wife and I stayed at the Schloss Hotel & Spa Pontresina and I still find myself thinking about this wonderful hotel and spa! The staff was so welcoming and friendly. Truly professional. I loved the old world charm of the hotel and dining areas. All of our meals were excellent and the service was outstanding! The concierge and front desk staff were so accomadating, friendly and professional. The concierge gave us excellent information on the hotel's amenities and the town of Pontresina. The maitre d' and dining room staff were also outstaanding! And of course. the snow coverd winter view from the hotel was incredibly beautiful!
10
Carlos
Dec 29, 2025
·
Stayed 3 nights
O quarto era super confortável e banheiro era bom, tudo super limpo. Hotel com excelente estrutura, café da manhã ótimo! Funcionários excelentes! Conrado ( o concierge) foi espetacular e nos deu ótimas dicas. O transfer nos buscou na estação de trem e nos atendeu super bem tb no dia a dia. Super recomendo
O quarto era super confortável e banheiro era bom, tudo super limpo. Hotel com excelente estrutura, café da manhã ótimo! Funcionários excelentes! Conrado ( o concierge) foi espetacular e nos deu ótimas dicas. O transfer nos buscou na estação de trem e nos atendeu super bem tb no dia a dia. Super recomendo
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AI-generated summary based on recent guest reviews
Location
Convenient for public transport, with a bus stop very close and easy access to St. Moritz and ski areas. Views are impressive, though a few travelers found commuting to St. Moritz less convenient than staying there.
Related guest reviews
10
Amanda
Apr 2, 2025
·
Stayed 3 nights
A heritage building in a gorgeous location and close to the bus stop to and from St Moritz. Lovely staff and excellent breakfast.
A heritage building in a gorgeous location and close to the bus stop to and from St Moritz. Lovely staff and excellent breakfast.
10
John
Mar 22, 2024
·
Stayed 2 nights
View from our room was amazing. Interestingly, we were on floor -1 and it seemed like an unwanted stepchild of floors. All the lights in our hallway turned on only when you entered it. The overhead lights, paint and carpet were all old school--real old school. It was a bit of a "Shining" moment each time I stepped into that dark corridor. This is a large, statuesque hotel. It could use some painting and additional care that a formidable building like this needs. But that can only be done in the summer months, so not casting any stones. All things considered, a nice experience and I\'m happy to recommend. If your primary destination is St. Moritz, I might suggest staying there. I found the Bus drivers and train personnel to be a completely unhelpful awful lot, and bussing it down to the station and over to St. Moritz sation was a considerable hassle (in my opinion) every day. That aside, the hotel experience was great. I would stay here again if my primary destination wasn\'t St. Moritz.
View from our room was amazing. Interestingly, we were on floor -1 and it seemed like an unwanted stepchild of floors. All the lights in our hallway turned on only when you entered it. The overhead lights, paint and carpet were all old school--real old school. It was a bit of a "Shining" moment each time I stepped into that dark corridor. This is a large, statuesque hotel. It could use some painting and additional care that a formidable building like this needs. But that can only be done in the summer months, so not casting any stones. All things considered, a nice experience and I\'m happy to recommend. If your primary destination is St. Moritz, I might suggest staying there. I found the Bus drivers and train personnel to be a completely unhelpful awful lot, and bussing it down to the station and over to St. Moritz sation was a considerable hassle (in my opinion) every day. That aside, the hotel experience was great. I would stay here again if my primary destination wasn\'t St. Moritz.
10
Gérard
Mar 8, 2025
·
Stayed 2 nights
bref séjour dans un hôtel très bien situé (à quelques minutes de St Moritz), très calme et cossu. magnifique vue de la chambre sur les montagnes et la rivière. Très agréable petit-déjeuner. personnel sympathique et serviable. à refaire une prochaine fois.
bref séjour dans un hôtel très bien situé (à quelques minutes de St Moritz), très calme et cossu. magnifique vue de la chambre sur les montagnes et la rivière. Très agréable petit-déjeuner. personnel sympathique et serviable. à refaire une prochaine fois.
10
Rodiana
Jun 28, 2025
·
Stayed 2 nights
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
10
Ian
Aug 3, 2025
·
Stayed 2 nights
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
The hotel is only 80m from a bus stop which you can take to St Moritz. Room was clean and tidy. Reception staff extremely helpful.
10
Juliana
May 28, 2025
·
Stayed 3 nights
What an amazing hotel. Breakfast was amazing, the spa is beautiful. just 10 min from St Moritz if you plan to visit.
What an amazing hotel. Breakfast was amazing, the spa is beautiful. just 10 min from St Moritz if you plan to visit.
10
Jean-Marie
Feb 13, 2026
·
Stayed 3 nights
Schönes Zimmer mit Ausblick auf die Berge, grosses Frühstücksbuffet mit Auswahl. Gut gelegen, nahe Busstation
Schönes Zimmer mit Ausblick auf die Berge, grosses Frühstücksbuffet mit Auswahl. Gut gelegen, nahe Busstation
10
Marcilio
Jan 14, 2025
·
Stayed 2 nights
Um Hotel Spa incrível com uma super estrutura desde a recepção, passando pelo lounge até chegar nos quartos que são bem grandes, com vista para uma linda paisagem. O café da manhã é espetacular com muitas variedades de comida e bebida. O destaque deste hotel é o seu Spa (incluído na diária) onde podemos relaxar nas saunas e piscina aquecida após 1 dia inteiro de passeios, funciona até às 20h. A localização é excelente, tem um ponto de ônibus praticamente em frente que dá para locomover-se da estação de trem (607) e também diretamente para St.Moritz(602).
Um Hotel Spa incrível com uma super estrutura desde a recepção, passando pelo lounge até chegar nos quartos que são bem grandes, com vista para uma linda paisagem. O café da manhã é espetacular com muitas variedades de comida e bebida. O destaque deste hotel é o seu Spa (incluído na diária) onde podemos relaxar nas saunas e piscina aquecida após 1 dia inteiro de passeios, funciona até às 20h. A localização é excelente, tem um ponto de ônibus praticamente em frente que dá para locomover-se da estação de trem (607) e também diretamente para St.Moritz(602).
10
Marcelo
Feb 18, 2025
·
Stayed 2 nights
Ponto de ônibus do lado do hotel.
Ponto de ônibus do lado do hotel.
10
Frederick
Aug 10, 2025
·
Stayed 1 night
Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz
Located just outside St Moritz in a nice town. We had dinner just down the street, a fabulous breakfast in the hotel and left for the Bernina train back to Italy. Would love to explore Switzerland more in the future. The hotel is classy and elegant with great views and just a quick bus to downtown St Moritz
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for variety and quality. Dinner is mixed, ranging from fine dining compliments to poor experiences or closures on certain dates.
Related guest reviews
10
Sandra
Sep 10, 2025
·
Stayed 2 nights
They hotel restaurants were closed during the dates when we visited. We did appreciate the passes to use for buses and lifts around town.
They hotel restaurants were closed during the dates when we visited. We did appreciate the passes to use for buses and lifts around town.
10
camille
Mar 31, 2025
·
Stayed 1 night
We only had about 14 hours there and wish we could have stayed longer. This is a grand old hotel that has been well maintained. The breakfast buffet was very elaborate and had made to order omelets with many pastries.
We only had about 14 hours there and wish we could have stayed longer. This is a grand old hotel that has been well maintained. The breakfast buffet was very elaborate and had made to order omelets with many pastries.
10
Terry
Dec 25, 2023
·
Stayed 1 night
Very clean and service was excellent. Dinner and breakfast excellent. Rooms was very awesome.
Very clean and service was excellent. Dinner and breakfast excellent. Rooms was very awesome.
10
Christopher
Jan 14, 2024
·
Stayed 2 nights
Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
10
Milan
Jan 19, 2026
·
Stayed 6 nights
This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !!
This is a beautiful 19th century castle converted into a charming luxury hotel. The lobby & restaurants are piece of history. Rooms are renovated, bathrooms are very stylish. The staff are very polite and hard working. The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area. Hotel offered me free room upgrade = thank you for the surprise and generosity !! I will definitely come back again !!
10
Daniel
Jan 10, 2026
·
Stayed 2 nights
Excelente hotel! 70 metros do ponto de onibus e 1000 metros da estação de trem! Café da manhã maravilhoso! Spa gratuito todos os dias com excelentes piscinas e saunas. Confesso que pelos comentários negativos fiquei receoso em fazer a reserva, porém, não tenham medo, o Hotel é um clássico espetacular!
Excelente hotel! 70 metros do ponto de onibus e 1000 metros da estação de trem! Café da manhã maravilhoso! Spa gratuito todos os dias com excelentes piscinas e saunas. Confesso que pelos comentários negativos fiquei receoso em fazer a reserva, porém, não tenham medo, o Hotel é um clássico espetacular!
8
Krista
Feb 10, 2025
·
Stayed 2 nights
Groot charmant oud hotel op prachtige lokatie. De staat is binnen wat gedateerd maar alles is schoon en netjes op de kamer. Personeel is erg vriendelijk en behulpzaam. Het ontbijt is ongekend uitgebreid en geweldig verzorgd. Het restaurant voor het avondeten viel erg tegen, de prijs kwaliteit verhouding is daar niet in balans.
Groot charmant oud hotel op prachtige lokatie. De staat is binnen wat gedateerd maar alles is schoon en netjes op de kamer. Personeel is erg vriendelijk en behulpzaam. Het ontbijt is ongekend uitgebreid en geweldig verzorgd. Het restaurant voor het avondeten viel erg tegen, de prijs kwaliteit verhouding is daar niet in balans.
10
Cordt
Feb 10, 2024
·
Stayed 4 nights
We had five wonderful days here and cannot comprehend the negative reviews, especially regarding the breakfast. Breakfast was full of delicious things and we really took our time in the morning to enjoy the meals. Staff has also been helpful and very friendly all the time. If you are thinking about coming here: Do it. You will not regret it!
We had five wonderful days here and cannot comprehend the negative reviews, especially regarding the breakfast. Breakfast was full of delicious things and we really took our time in the morning to enjoy the meals. Staff has also been helpful and very friendly all the time. If you are thinking about coming here: Do it. You will not regret it!
6
Rasmus
Dec 30, 2025
·
Stayed 3 nights
Rammerne var gode. Personalet dygtige og serviceorienterede. Hotellet var dog koldt og tomt indrettet - som om der mangler møbler, udsmykning og stemning. Dinner restauranten var ikke værd at besøge. Mens morgenmads restauranten var virkelig god.
Rammerne var gode. Personalet dygtige og serviceorienterede. Hotellet var dog koldt og tomt indrettet - som om der mangler møbler, udsmykning og stemning. Dinner restauranten var ikke værd at besøge. Mens morgenmads restauranten var virkelig god.
6
Mike
Jan 24, 2025
·
Stayed 2 nights
Das Essen war schlecht und das Buffet am morgen meiner Meinung nach nicht wie in einem 4-Sterne Hotel. Das Equipment ist veraltet und die Qualität des Essens ist nicht gut. Die Betten sind steinhart. Service im Allgemeinen gut und die Location ist super. Würde aber nicht wieder gehen. Preis/Leistung ist schlecht
Das Essen war schlecht und das Buffet am morgen meiner Meinung nach nicht wie in einem 4-Sterne Hotel. Das Equipment ist veraltet und die Qualität des Essens ist nicht gut. Die Betten sind steinhart. Service im Allgemeinen gut und die Location ist super. Würde aber nicht wieder gehen. Preis/Leistung ist schlecht
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AI-generated summary based on recent guest reviews
8
Phil
Sep 25, 2026
·
Stayed 3 nights
Nice classical aging hotel. Helpful staff, excellent breakfast, limited choice in restaurant. Good price quality ratio, hotel needs refreshing though.
Nice classical aging hotel. Helpful staff, excellent breakfast, limited choice in restaurant. Good price quality ratio, hotel needs refreshing though.
8
chunwangWILLIAM
Jul 27, 2026
·
Stayed 2 nights
Excellent customer service
Excellent customer service
10
Enmanuel
Jul 15, 2026
·
Stayed 1 night
Great hotel, 10/10 would recommend
Great hotel, 10/10 would recommend
6
Valentino
Jul 12, 2026
·
Stayed 2 nights
A bit rundown, but overall acceptable. Not as glorious as the photos might lead you to believe.
A bit rundown, but overall acceptable. Not as glorious as the photos might lead you to believe.
8
Samantha
Jul 3, 2026
·
Stayed 1 night
Superb Spa facilities very brand new and large, but the man who ran it was very rude and refused us access as he wanted to close it early so he could go home. Even though it was all still open - 15 mins before close (we only wanted one go in the sauna). It was running but empty with no one in it. As we have sadly found in various swiss places, there is a lack of customer service - mostly unfriendly or unhelpful, especially as we had a small baby - Italy is MUCH better. Excellent breakfast with prosecco. Melissa at the desk was very lovely and helpful, very charming. The hotel has been clearly refurbed - needs outside decorating now.
Superb Spa facilities very brand new and large, but the man who ran it was very rude and refused us access as he wanted to close it early so he could go home. Even though it was all still open - 15 mins before close (we only wanted one go in the sauna). It was running but empty with no one in it. As we have sadly found in various swiss places, there is a lack of customer service - mostly unfriendly or unhelpful, especially as we had a small baby - Italy is MUCH better. Excellent breakfast with prosecco. Melissa at the desk was very lovely and helpful, very charming. The hotel has been clearly refurbed - needs outside decorating now.
FAQs about Schloss Hotel & Spa Pontresina
Is parking available at the property?
Self parking is available on-site for a fee of CHF 18.00 per day.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed in specific rooms only, with a fee of CHF 18 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.
What is the location of the property in relation to key landmarks?
The property is located within a 10-minute drive of Lake St. Moritz and Engadin Valley, 0.2 mi from Alp Languard, and 0.4 mi from Bellavita Pool and Spa.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are welcome at the property, and kids under 12 years of age can stay for free.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of CHF 70.00 per day, and advance request is required for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-12-03: 215.76538788619996USD
- 2026-12-04: 220.02469715675355USD
- 2026-12-05: 293.32060626763916USD
- 2026-12-06: 299.0748690788269USD
- 2026-12-07: 303.4436555958252USD
- 2026-12-08: 220.0306649333496USD
- 2026-12-09: 260.5328425448456USD
- 2026-12-10: 279.90327624957274USD
- 2026-12-11: 275.43545184461976USD
- 2026-12-12: 283.94415809582523USD
- 2026-12-13: 264.70278818637087USD
- 2026-12-14: 264.1011989006195USD
- 2026-12-15: 283.94415809582523USD
- 2026-12-16: 298.9559896088562USD
- 2026-12-17: 314.55895404693604USD
- 2026-12-18: 301.9941149648438USD
- 2026-12-19: 427.6033666925354USD
- 2026-12-20: 415.0237356855469USD
- 2026-12-21: 353.75119619448856USD
- 2026-12-22: 402.246777USD
- 2026-12-23: 426.42756168319704USD
- 2026-12-24: NO DATA
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- 2026-12-28: 2851.167122821289USD
- 2026-12-29: 3711.6471944340824USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 515.3045193802185USD
- 2027-01-04: 376.81500352368164USD
- 2027-01-05: 421.0185798039551USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Self parking fee: CHF 18.00 per day
- Pet fee: CHF 18 per pet, per night
- Hosted evening meal: CHF 65
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Babysitting / Child Services
Housekeeping
General
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Kids Club
Family Room
Beach Sun Loungers
Parking
Parking
Parking Onsite
Internet
Free Wi-Fi
Services
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Ski Storage
Activities
Swimming pool
Cycling
Hiking
Pool Indoor
Bicycle Tour Information
Pool (Indoor)