Hotel Santo Santiago
From
$53
/ night
Select dates to see prices and availability
From
$53
/ night
About this property
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Amenities
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 9:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Location
With a stay at Hotel Santo Santiago in Tonalá (Tonala Centro), you'll be within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. This hotel is 11.6 mi (18.6 km) from Expo Guadalajara and 11.6 mi (18.7 km) from US Consulate General Guadalajara.
What's nearby
Casa Historica(1.1 miles)
Cascada de las Tres Caidas(3.9 miles)
Refuge Cultural Center(5 miles)
La Luz del Mundo Temple(5.1 miles)
San Pedro Parish(5.1 miles)
Our Lady of Solitude Sanctuary(5.2 miles)
Tlaquepaque Letters(5.2 miles)
Regional Ceramic Museum(5.3 miles)
Plaza Forum Tlaquepaque(5.3 miles)
Velódromo Panamericano(5.7 miles)
CODE Paradero Sports Complex(5.8 miles)
Tonala Craft Market(5.9 miles)
Centro Universitario UTEG(7.1 miles)
Parque Agua Azul(7.2 miles)
Plaza de los Mariachis(7.7 miles)
The nearest major airport is Don Miguel Hidalgo y Costilla Intl. Airport (GDL)(16.5 miles)
Free Wi-Fi
Garden
Luggage Storage
Designated Smoking Area
Free Breakfast
24-Hour Front Desk
Location
314 Calle Benito Juárez, Colonia Centro, Tonala Centro, Tonalá, Jalisco, Mexico
Casa Historica (1.1 miles)
Cascada de las Tres Caidas (3.9 miles)
Refuge Cultural Center (5 miles)
La Luz del Mundo Temple (5.1 miles)
San Pedro Parish (5.1 miles)
Our Lady of Solitude Sanctuary (5.2 miles)
Room options
10
Double Room
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
6
Quadruple Room, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
Wi-Fi (Free)Private BathroomTV
1
Quadruple Room
Room details
2 Full Beds
Sleeps 5
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room
Room details
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
1
Twin Room
Room details
2 Twin Beds
Sleeps 2
Wi-Fi (Free)Private BathroomTV
14
Standard Room
Room details
1 Full Bed
Sleeps 2
Wi-Fi (Free)Private BathroomTV
Guest reviews of Hotel Santo Santiago
8.4
Very good
Based on 350 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Santo Santiago draws praise for its friendly, attentive staff, authentic Mexican charm, and convenient location near Tonalá’s markets, with many guests finding it clean and comfortable for short stays despite simple amenities.
Read moreWas this helpful?
What guests think
Hotel Santo Santiago draws praise for its friendly, attentive staff, authentic Mexican charm, and convenient location near Tonalá’s markets, with many guests finding it clean and comfortable for short stays despite simple amenities.
Rooms vary widely in size and layout; several mention very firm beds, awkward or low-privacy bathrooms, and occasional noise from streets, dogs, or nearby venues. Cleanliness is generally good, though multiple reviews cite mosquitos, spiders, or cockroaches and occasional musty odors or water issues. Facilities are basic, with very limited parking and no on-site restaurant, but nearby eateries help. Expect a charming, budget-friendly base best suited to shoppers and short stays.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Facilities are simple, with charming courtyards and common seating but few extras. Parking is very limited and may be unavailable, and there is no on-site restaurant.
Related guest reviews
8
sam
Nov 23, 2023
·
Stayed 1 night
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
8
J JESUS
Dec 20, 2021
·
Stayed 2 nights
El lugar está increíble!!! Me gustó mucho tiene un toque muy especial. Su estacionamiento es muy limitado por lo que tuve que dejar mi auto fuera. Y ojalá que muy pronto puedan tener servicio de alimentos, sería agradable desayunar ahí!
El lugar está increíble!!! Me gustó mucho tiene un toque muy especial. Su estacionamiento es muy limitado por lo que tuve que dejar mi auto fuera. Y ojalá que muy pronto puedan tener servicio de alimentos, sería agradable desayunar ahí!
6
Elire
Dec 19, 2023
·
Stayed 1 night
Buscamos un lugar para pasar una noche de camino y estuvo bien para ese fin, pero los colchones están bastante viejos y se sienten los resortes además de que rechinan. Una de las habitaciones que nos asignaron solo tiene cortinas para tapar el excusado y la regadera, literalmente no hay pared entre el baño y la habitación. El estacionamiento es muy limitado (me parece que es para 2 autos únicamente) por lo que tuvimos que dejar el auto en la calle. Los puntos a favor son que la decoración es linda, un estilo colonial y la atención de la recepcionista fue muy buena.
Buscamos un lugar para pasar una noche de camino y estuvo bien para ese fin, pero los colchones están bastante viejos y se sienten los resortes además de que rechinan. Una de las habitaciones que nos asignaron solo tiene cortinas para tapar el excusado y la regadera, literalmente no hay pared entre el baño y la habitación. El estacionamiento es muy limitado (me parece que es para 2 autos únicamente) por lo que tuvimos que dejar el auto en la calle. Los puntos a favor son que la decoración es linda, un estilo colonial y la atención de la recepcionista fue muy buena.
8
Karolyna Olmedo
Aug 23, 2023
·
Stayed 4 nights
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
10
SERGIO
Jul 6, 2024
·
Stayed 3 nights
Me gustaría que contara con servicio de alimentos.
Me gustaría que contara con servicio de alimentos.
10
Elizabeth
Sep 25, 2023
·
Stayed 1 night
Muy amable gracias el señor que los recibió Tiene muchos cuartos pero solo hay 4 cajones de estacionamiento consideren apartar su lugar antes Está súper bien ubicado para entrar y salir de toanala sin rodear por el tianguis
Muy amable gracias el señor que los recibió Tiene muchos cuartos pero solo hay 4 cajones de estacionamiento consideren apartar su lugar antes Está súper bien ubicado para entrar y salir de toanala sin rodear por el tianguis
2
Laura
Sep 21, 2024
·
Stayed 1 night
Mienten sobre el estacionamiento no hay la zona es muy peligrosa
Mienten sobre el estacionamiento no hay la zona es muy peligrosa
10
Debra
Jan 17, 2024
·
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
6
Abraham
Nov 21, 2023
·
Stayed 1 night
Cobran comisión si pagas con tarjeta. Solo hay 4 espacios de estacionamiento, si lo necesitas, apartarlo. Los colchones no son cómodos. Las cortinas no cubren las ventanas, a penas amanece, el cuarto está totalmente iluminado. El hotel es bonito en sus patios
Cobran comisión si pagas con tarjeta. Solo hay 4 espacios de estacionamiento, si lo necesitas, apartarlo. Los colchones no son cómodos. Las cortinas no cubren las ventanas, a penas amanece, el cuarto está totalmente iluminado. El hotel es bonito en sus patios
8
Kurt
May 1, 2023
·
Stayed 2 nights
Nice boutique hotel, with pleasant garden area. Staff is very nice. My only significant complaint is the hotel parking. They list free parking, but in reality they only have a garage with space for one or two cars. We ended up parking on the street.
Nice boutique hotel, with pleasant garden area. Staff is very nice. My only significant complaint is the hotel parking. They list free parking, but in reality they only have a garage with space for one or two cars. We ended up parking on the street.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Most guests find the property and rooms very clean, but multiple reviews report insects (mosquitos, spiders, cockroaches) and occasional musty odors. Pest control seems to be an ongoing issue in some rooms.
Related guest reviews
8
Everardo
Mar 21, 2022
·
Stayed 1 night
Es un lugar agradable cerca de las artesanías, confortable, solo falta que se fumigue la habitación pues tuvimos algunos percances con algunos bichitos desagradables. En su totalidad excelente lugar.
Es un lugar agradable cerca de las artesanías, confortable, solo falta que se fumigue la habitación pues tuvimos algunos percances con algunos bichitos desagradables. En su totalidad excelente lugar.
8
Daniel
Nov 21, 2024
·
Stayed 2 nights
Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
2
SERGIO
Oct 3, 2025
·
Stayed 1 night
Muchas arañas y moscos en la habitación, dije bueno tiene mucha vegetación a lado debe ser normal, compré un raid casa y jardín y le pongo un poco, uta se alboroto todo el cochinero, salieron unas cucarachas enormes, lo reporte a recepción y me dijeron si es normal????? Whaaaatttt ?? Normal??? En su casa seguramente!
Muchas arañas y moscos en la habitación, dije bueno tiene mucha vegetación a lado debe ser normal, compré un raid casa y jardín y le pongo un poco, uta se alboroto todo el cochinero, salieron unas cucarachas enormes, lo reporte a recepción y me dijeron si es normal????? Whaaaatttt ?? Normal??? En su casa seguramente!
10
Victor
Aug 23, 2025
·
Stayed 8 nights
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
8
francisco
Apr 29, 2024
·
Stayed 1 night
Muy buen servicio , pero detalles con insectos
Muy buen servicio , pero detalles con insectos
10
Leticia
Aug 27, 2023
·
Stayed 3 nights
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
4
Elisa
Aug 9, 2024
·
Stayed 1 night
The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
10
Mary
Apr 2, 2025
·
Stayed 3 nights
Very authentic. Close to shopping. Very clean rooms.
Very authentic. Close to shopping. Very clean rooms.
10
Mary
Mar 19, 2024
·
Stayed 2 nights
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms feature traditional decor and vary in size and layout; some feel small. Beds are often very firm, bathrooms can lack privacy or have awkward layouts, and some rooms experience street or nightlife noise.
Related guest reviews
10
Jose Ramon
Mar 3, 2024
·
Stayed 1 night
Todo bien , mi habitación daba a la calle trasera y se oía mucho el ruido de la calle, perros ladrando en la noche y música a las 6 AM...unas ventanas que aislen el ruido vendrían bien..
Todo bien , mi habitación daba a la calle trasera y se oía mucho el ruido de la calle, perros ladrando en la noche y música a las 6 AM...unas ventanas que aislen el ruido vendrían bien..
10
Miriam
Jul 3, 2024
·
Stayed 1 night
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
8
Edward
Dec 17, 2024
·
Stayed 2 nights
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
6
Elire
Dec 19, 2023
·
Stayed 1 night
Buscamos un lugar para pasar una noche de camino y estuvo bien para ese fin, pero los colchones están bastante viejos y se sienten los resortes además de que rechinan. Una de las habitaciones que nos asignaron solo tiene cortinas para tapar el excusado y la regadera, literalmente no hay pared entre el baño y la habitación. El estacionamiento es muy limitado (me parece que es para 2 autos únicamente) por lo que tuvimos que dejar el auto en la calle. Los puntos a favor son que la decoración es linda, un estilo colonial y la atención de la recepcionista fue muy buena.
Buscamos un lugar para pasar una noche de camino y estuvo bien para ese fin, pero los colchones están bastante viejos y se sienten los resortes además de que rechinan. Una de las habitaciones que nos asignaron solo tiene cortinas para tapar el excusado y la regadera, literalmente no hay pared entre el baño y la habitación. El estacionamiento es muy limitado (me parece que es para 2 autos únicamente) por lo que tuvimos que dejar el auto en la calle. Los puntos a favor son que la decoración es linda, un estilo colonial y la atención de la recepcionista fue muy buena.
4
Elisa
Aug 9, 2024
·
Stayed 1 night
The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
The bathroom is terrible and a death trap. Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area. A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy. The toilet is located on a lower level. To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on. Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light. The only light was a very low voltage single light above the tiny sink. The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay. Service was excellent! Very friendly and accommodating. Will never go back even if some of the rooms are better, none of them have screens on the windows. Elisa plascencia
4
Silvi
Sep 8, 2024
·
Stayed 1 night
Jamás volvería a ese hotel… El concepto es muy bueno pero muchos detalles a los que deberían poner atención pero lo peor fue que no pudimos descansar por la música tan fuerte de algún antro cercano y que las conversaciones desde la recepción se escucharon todo el tiempo… además había una fuga de agua en el lavabo y muchos otros detalles que me hacen entender porque el precio es tan bajo… de todos modos el edificio es una belleza
Jamás volvería a ese hotel… El concepto es muy bueno pero muchos detalles a los que deberían poner atención pero lo peor fue que no pudimos descansar por la música tan fuerte de algún antro cercano y que las conversaciones desde la recepción se escucharon todo el tiempo… además había una fuga de agua en el lavabo y muchos otros detalles que me hacen entender porque el precio es tan bajo… de todos modos el edificio es una belleza
6
Enrique
Aug 26, 2025
·
Stayed 2 nights
The room was not what we expected for a boutique hotel. The bathroom had smoked glass which was not private and the shower sprayed and got the whole bathroom floor.
The room was not what we expected for a boutique hotel. The bathroom had smoked glass which was not private and the shower sprayed and got the whole bathroom floor.
10
Maribel
Sep 11, 2025
·
Stayed 2 nights
Semi hard bed but overall great
Semi hard bed but overall great
10
Debra
Jan 17, 2024
·
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
6
Abraham
Nov 21, 2023
·
Stayed 1 night
Cobran comisión si pagas con tarjeta. Solo hay 4 espacios de estacionamiento, si lo necesitas, apartarlo. Los colchones no son cómodos. Las cortinas no cubren las ventanas, a penas amanece, el cuarto está totalmente iluminado. El hotel es bonito en sus patios
Cobran comisión si pagas con tarjeta. Solo hay 4 espacios de estacionamiento, si lo necesitas, apartarlo. Los colchones no son cómodos. Las cortinas no cubren las ventanas, a penas amanece, el cuarto está totalmente iluminado. El hotel es bonito en sus patios
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is a strong point, with friendly, attentive, and accommodating staff noted repeatedly. A few mention inconsistent professionalism, but most interactions are positive.
Related guest reviews
10
Victor
Aug 23, 2025
·
Stayed 8 nights
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
6
Ma. De Jesus
Jul 24, 2024
·
Stayed 2 nights
La recepcionista del turno nocturno excelente! En el día la recepcionista un poco apática. No profesional, se me perdió un cepillo de cabello.
La recepcionista del turno nocturno excelente! En el día la recepcionista un poco apática. No profesional, se me perdió un cepillo de cabello.
8
Edward
Dec 17, 2024
·
Stayed 2 nights
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
10
Francisco
Feb 13, 2024
·
Stayed 4 nights
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
10
JOSE F
Jul 16, 2025
·
Stayed 1 night
Hotelito muy bonito y centrico. Excelente atencion
Hotelito muy bonito y centrico. Excelente atencion
10
John
Sep 4, 2024
·
Stayed 3 nights
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
10
Edith
Jun 23, 2025
·
Stayed 1 night
Desde que llegas se siente la tranquilidad Todo el personal muy amable siempre sinceramente de los mejores servicios que he visto A donde sea que volteas te enamoras esta súper bonito todo a nosotros nos encanto
Desde que llegas se siente la tranquilidad Todo el personal muy amable siempre sinceramente de los mejores servicios que he visto A donde sea que volteas te enamoras esta súper bonito todo a nosotros nos encanto
10
Yessica
Nov 11, 2025
·
Stayed 2 nights
Love the vibe and excellent service
Love the vibe and excellent service
10
Nick
Jul 28, 2025
·
Stayed 1 night
Very nice costumer service clean place very comfortable
Very nice costumer service clean place very comfortable
10
Lisa
Jan 21, 2024
·
Stayed 3 nights
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Very convenient for Tonalá’s markets and shopping, with many places walkable. A few guests describe the immediate area as gritty and note occasional street noise at night.
Related guest reviews
8
Daniel
Nov 21, 2024
·
Stayed 2 nights
Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
8
sam
Nov 23, 2023
·
Stayed 1 night
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
10
Brian
Oct 27, 2022
·
Stayed 4 nights
Great location. Was very convenient to Tonala and all it has to offer. Very authentic and nicely decorated boutique hotel. Very clean. Would recommend this hotel.
Great location. Was very convenient to Tonala and all it has to offer. Very authentic and nicely decorated boutique hotel. Very clean. Would recommend this hotel.
8
Edward
Dec 17, 2024
·
Stayed 2 nights
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
8
Karolyna Olmedo
Aug 23, 2023
·
Stayed 4 nights
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
10
Francisco
Feb 13, 2024
·
Stayed 4 nights
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
10
Mary
Apr 2, 2025
·
Stayed 3 nights
Very authentic. Close to shopping. Very clean rooms.
Very authentic. Close to shopping. Very clean rooms.
10
Susana
Mar 19, 2025
·
Stayed 2 nights
Lugar muy céntrico y tranquilo de fácil acceso
Lugar muy céntrico y tranquilo de fácil acceso
10
Debra
Jan 17, 2024
·
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
10
Lisa
Jan 21, 2024
·
Stayed 3 nights
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
There is no on-site restaurant or room service, though coffee or tea is available and guests highlight an excellent restaurant directly across the street. Dining relies on nearby options.
Related guest reviews
10
Victor
Aug 23, 2025
·
Stayed 8 nights
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
8
J JESUS
Dec 20, 2021
·
Stayed 2 nights
El lugar está increíble!!! Me gustó mucho tiene un toque muy especial. Su estacionamiento es muy limitado por lo que tuve que dejar mi auto fuera. Y ojalá que muy pronto puedan tener servicio de alimentos, sería agradable desayunar ahí!
El lugar está increíble!!! Me gustó mucho tiene un toque muy especial. Su estacionamiento es muy limitado por lo que tuve que dejar mi auto fuera. Y ojalá que muy pronto puedan tener servicio de alimentos, sería agradable desayunar ahí!
10
Regina
Jun 16, 2023
·
Stayed 2 nights
Very nice and comfortable small hotel. Very friendly and caring staff . Clean, hot/cold water, tea, coffee provided. All necessary amenities in room. Three blocks away from Main Street but safe walking. Many restaurants to choose. Will recommend this hotel to stay.
Very nice and comfortable small hotel. Very friendly and caring staff . Clean, hot/cold water, tea, coffee provided. All necessary amenities in room. Three blocks away from Main Street but safe walking. Many restaurants to choose. Will recommend this hotel to stay.
8
Karolyna Olmedo
Aug 23, 2023
·
Stayed 4 nights
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep. The ladies at the front desk were very nice and helpful. I will definitely stay again.
10
SERGIO
Jul 6, 2024
·
Stayed 3 nights
Me gustaría que contara con servicio de alimentos.
Me gustaría que contara con servicio de alimentos.
10
John
Sep 4, 2024
·
Stayed 3 nights
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you. I’ll be back. If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
10
Nick
Apr 21, 2023
·
Stayed 2 nights
Excelent service, awesome breakfast!!!
Excelent service, awesome breakfast!!!
10
Lisa
Jan 21, 2024
·
Stayed 3 nights
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm. The staff are exceptionally kind, friendly and helpful. There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Was this helpful?
AI-generated summary based on recent guest reviews
10
John
Aug 25, 2026
·
Stayed 8 nights
I lived in Mexico in the 70’s and have stayed in dozens of Mexican hotels . The Santo Santiago rates among the best ever . The hotel was a “Casona” , grand old house , and has been meticulously restored as a 20 room hotel. The staff is beyond friendly and the hotel is spotless. If you are a 5 star hotel type of person , this hotel is probably not for you . But if you want a5 star experience and truly want to experience genuine Mexican hospitality , book this hotel ASAP
I lived in Mexico in the 70’s and have stayed in dozens of Mexican hotels . The Santo Santiago rates among the best ever . The hotel was a “Casona” , grand old house , and has been meticulously restored as a 20 room hotel. The staff is beyond friendly and the hotel is spotless. If you are a 5 star hotel type of person , this hotel is probably not for you . But if you want a5 star experience and truly want to experience genuine Mexican hospitality , book this hotel ASAP
10
Johnny
May 9, 2026
·
Stayed 1 night
A wonderful stay at Santo Santiago Hotel. I met Brenda and Maria Luz, who were sensational managers at this beautiful Santo Santiago boutique hotel. They were welcoming, attentive, and they went above and beyond to assist me in my stay. The breakfast was lovely, and I used their spa services with Karla, who was adorable and excellent at her skill.
A wonderful stay at Santo Santiago Hotel. I met Brenda and Maria Luz, who were sensational managers at this beautiful Santo Santiago boutique hotel. They were welcoming, attentive, and they went above and beyond to assist me in my stay. The breakfast was lovely, and I used their spa services with Karla, who was adorable and excellent at her skill.
10
Diana
May 4, 2026
·
Stayed 1 night
Clean and simple.
Clean and simple.
10
David
Mar 1, 2026
·
Stayed 1 night
Excellent staff went out of their way to help us with special request
Excellent staff went out of their way to help us with special request
6
Fatima
Dec 31, 2025
·
Stayed 1 night
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
FAQs about Hotel Santo Santiago
Is parking available at the property?
Yes, parking is available on-site and is free. However, guests must contact the property in advance to reserve a parking space. Please note that parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 9:00 AM to 11:00 AM.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property is not wheelchair accessible, and there are no specific accessibility features mentioned for guests with disabilities.
What is the location of the property in relation to key landmarks?
The property is located in Tonalá (Tonala Centro), within a 15-minute drive of Guadalajara Cathedral and Avenida Chapultepec. It is approximately 10.4 miles from Minerva Roundabout and 11.6 miles from Expo Guadalajara.
What are the policies for guests staying with children?
Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-12: 70.0841360020523USD
- 2026-10-13: 69.93793370706939USD
- 2026-10-14: 69.93793370706939USD
- 2026-10-15: 52.55558128098297USD
- 2026-10-16: 52.55558128098297USD
- 2026-10-17: 51.87813544938278USD
- 2026-10-18: 51.87813544938278USD
- 2026-10-19: 51.87813544938278USD
- 2026-10-20: 52.04836731160736USD
- 2026-10-21: 52.04836731160736USD
- 2026-10-22: 52.04836731160736USD
- 2026-10-23: 52.04836731160736USD
- 2026-10-24: 52.04836731160736USD
- 2026-10-25: 51.97265601912307USD
- 2026-10-26: 52.04836731160736USD
- 2026-10-27: 52.04836731160736USD
- 2026-10-28: 52.04836731160736USD
- 2026-10-29: 52.04836731160736USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 52.04836731160736USD
- 2026-11-02: 52.124386182552335USD
- 2026-11-03: 52.55558128098297USD
- 2026-11-04: 52.04836731160736USD
- 2026-11-05: 52.04836731160736USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 52.04836731160736USD
- 2026-11-09: 52.04836731160736USD
- 2026-11-10: 52.04836731160736USD
- 2026-11-11: 52.04836731160736USD
- 2026-11-12: 52.04836731160736USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 52.04836731160736USD
- 2026-11-17: 52.124386182552335USD
- 2026-11-18: 52.124386182552335USD
- 2026-11-19: 52.04836731160736USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 52.04836731160736USD
- 2026-11-23: 52.04836731160736USD
- 2026-11-24: 52.04836731160736USD
- 2026-11-25: 52.04836731160736USD
- 2026-11-26: 52.124386182552335USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 52.04836731160736USD
- 2026-11-30: 52.124386182552335USD
- 2026-12-01: 52.04836731160736USD
- 2026-12-02: 52.04836731160736USD
- 2026-12-03: 52.04836731160736USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 52.04836731160736USD
- 2026-12-07: 52.04836731160736USD
- 2026-12-08: 52.04836731160736USD
- 2026-12-09: 52.124386182552335USD
- 2026-12-10: 52.04836731160736USD
- 2026-12-11: 52.04836731160736USD
- 2026-12-12: 52.04836731160736USD
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
Popular amenities
Free Wi-Fi
Garden
Luggage Storage
Designated Smoking Area
Free Breakfast
24-Hour Front Desk
General
Free Breakfast
Coffee/Tea in Common Areas
Couples/Private Dining
Not Wheelchair Accessible
Parking
Parking (Covered)
Parking (Self) (free)
Parking (Limited)
Activities
Garden
Spa Services (on site)
Terrace
Services
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Art Gallery (on site)
Computer Station
Proposal/Romance Packages Available
Shopping Mall (on site)
Tours/Ticket Assistance
Internet
Free Wi-Fi