The St Regis Shanghai Jingan

From

US$275

/ night

The St Regis Shanghai Jingan - View from room

Select dates to see prices and availability

From

US$275

/ night

About this property

Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless inter...

Amenities

Business amenities

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Shanghai? This hotel has 15069 square feet (1400 square meters) of space consisting of a conference center and 15 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Enjoy Japanese cuisine at Seki Tei 石亭, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 491 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Location

A stay at The St. Regis Shanghai Jingan places you in the heart of Shanghai, within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 1.8 mi (2.9 km) from Nanjing Road Shopping District and 3.7 mi (5.9 km) from Yu Garden.

What's nearby

Westgate Mall(0.1 Miles)
West Nanjing Road(0.2 Miles)
Plaza 66(0.4 Miles)
Shanghai Natural History Museum(0.5 Miles)
Wujiang Road Food Street(0.5 Miles)
Shanghai Centre(0.6 Miles)
Shanghai Changzheng Hospital(0.8 Miles)
Jing An Kerry Centre(0.8 Miles)
Shanghai Exhibition Center(0.8 Miles)
Jade Buddha Temple(0.9 Miles)
Jiuguang Department Store(1 Miles)
Jing'an Temple(1.1 Miles)
Jing An Park(1.2 Miles)
Brilliance Shimao International Plaza(1.3 Miles)
Shanghai City Hall(1.3 Miles)
Hongqiao International Airport (SHA)(11.1 Miles)
Shanghai Pudong Intl. Airport (PVG)(31.4 Miles)

Parking
Restaurant
Swimming pool
Business centre
Room service
Tour desk

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Location

No.1008, West Beijing Road, Shanghai, China

Westgate Mall (0.1 Miles)

West Nanjing Road (0.2 Miles)

Plaza 66 (0.4 Miles)

Shanghai Natural History Museum (0.5 Miles)

Wujiang Road Food Street (0.5 Miles)

Shanghai Centre (0.6 Miles)

More location info

Room options

Premier Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

624 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite, 1 Bedroom, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

700 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 2

495 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 2 Double Beds, City View

Room details

2 Double Beds

Sleeps 2

498 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 2 Double Beds, City View

Room details

2 Double Beds

Sleeps 3

495 ft²

Air Conditioning

Heating

Wi-Fi (Free)

the Manor King

Room details

1 Extra-Large Double Bed

Sleeps 3

495 ft²

Air Conditioning

Heating

Wi-Fi (Free)

the Manor Suite

Room details

1 Extra-Large Double Bed

Sleeps 3

764 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Apartment, 1 Double Bed, City View

Room details

1 Double Bed

Sleeps 4

710 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Superior Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

581 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 1 King Bed (View)

Room details

1 Extra-Large Double Bed

Sleeps 3

721 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 2 Bedrooms, City View (Metropolitan Suite)

Room details

2 Double Beds

Sleeps 5

1174 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Junior Suite, 1 Bedroom (Caroline Astor Suite)

Room details

1 Extra-Large Double Bed

Sleeps 3

764 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

the Manor Deluxe

Room details

1 Extra-Large Double Bed

Sleeps 3

721 ft²

Air Conditioning

Heating

Wi-Fi (Free)

the Manor Junior Suite

Room details

1 Extra-Large Double Bed

Sleeps 3

700 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of The St Regis Shanghai Jingan

8.9

Fabulous

Based on 282 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The St Regis Shanghai Jingan, travellers highlight a central location near metro and shopping, sweeping high-floor views, generally comfortable rooms, and friendly staff and butler service, while noting mixed breakfast and occasional maintenance and air-conditioning issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Several reviews mention ongoing renovations and noisy periods, plus slow elevators. The club lounge and bar service felt underprepared to some, and English ability varies among staff. A few guests experienced delays at check in and billing frustrations. Best for travellers prioritizing location and views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions of facilities are limited; some note renovations causing noise and slow elevators, a nonworking gym scale, and underwhelming club lounge or bar service.

Related guest reviews

Ka Yee

29 May 2023

Stayed 2 nights

The scale in the bathroom and the gym do not work The breakfast is not very impressive though all the chefs are very good and food very neat and well done. Missing the Shanghainese dumpling and bun or Chinese pancakes but I understand it’s hard to do but sometimes when breakfast is memorable guest come back to stay for the breakfast

Katie

14 Nov 2025

Stayed 4 nights

Great view, amazing location, friendly staff, beautiful room, fantastic amenities, slippers that actually fit. Will be back!

Juan

24 Apr 2024

Stayed 1 night

Oh yes. They offer you a 'promotion' for lounge access which includes transportation within 3 kms. When you do need that option they tell you you needed to give them 24 hours prior notice (and this is after checking you in for a one night stay...) I would rather go to another property next time. The club lounge was empty and felt desolate to be honest. There was a bar and when we asked for some drinks they needed to fetch someone to prepare some basic drinks which did take a while. I'm not sure they were really prepare to handle international visitors to be honest (or people to consume at their bar for that matter...) Do try and avoid the club lounge access; it is irreparably expensive and not really worth the cost.

Chi yuen

27 Aug 2024

Stayed 3 nights

空調不冷，電梯很慢要等5分鐘，贈送的水果發霉。

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David

27 May 2024

Stayed 6 nights

Nice, clean rooms. Tons of renovations right now so loud and noisy. Air conditioning was HORRIBLE. Switched to different rooms… could never get AC to go below 24C which was unbearably hot and uncomfortable.

Boon Hock

31 Mar 2025

Stayed 3 nights

It’s an old building, some of the facilities might not be that advanced. For example, some of the toilet bowl button is not working.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe rooms as clean and well maintained, with one report of moldy welcome fruit.

Related guest reviews

CHING YUEN

3 Apr 2025

Stayed 5 nights

職員友善禮貌，房間亦整潔地點亦很方便

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Lei

6 Oct 2025

Stayed 3 nights

とてもきれいでした。

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Stephen

10 Dec 2025

Stayed 2 nights

Clean room good service

Chuanli

21 Apr 2023

Stayed 5 nights

房間設計低調奢華，整潔度維護得非常好，下次會再選擇入住。

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Chi yuen

27 Aug 2024

Stayed 3 nights

空調不冷，電梯很慢要等5分鐘，贈送的水果發霉。

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David

27 May 2024

Stayed 6 nights

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AI-generated summary based on recent guest reviews

Rooms

Guests praise spacious, stylish rooms with city views and comfortable bedding, but several report maintenance problems and weak air conditioning, plus some renovation noise.

Related guest reviews

YEPENG

21 Oct 2023

Stayed 4 nights

I like the glass artist Chihuly’s art works. The hotel is quiet, lighting design is perfect, bedding is super comfortable…… I will say this is the best in Shanghai that I have experienced.

Zhen Wei

8 Jul 2025

Stayed 4 nights

The hotel is nice and grand but for the room that i am staying have a few things are not working

Konstanze

7 Dec 2025

Stayed 1 night

Unser Zimmer war sehr gut. Das Frühstück eher mittelmäßig. Das Personal ist nett aber spricht sehr wenig Englisch.

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DUY VINH

16 Oct 2025

Stayed 4 nights

Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had.

Katie

14 Nov 2025

Stayed 4 nights

Great view, amazing location, friendly staff, beautiful room, fantastic amenities, slippers that actually fit. Will be back!

Ray

17 Nov 2024

Stayed 4 nights

Great neighborhood. Lots of shopping and within walking range to many attractions. Dining options are everywhere. Room has amazing views of the city. Some minor maintenance issues needed to be addressed in the room. Otherwise great stay.

Takako

14 Jun 2025

Stayed 1 night

58階にアップグレードくださり、素晴らしい景色を眺めることが出来ました。感謝いたします！

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David

27 May 2024

Stayed 6 nights

Boon Hock

31 Mar 2025

Stayed 3 nights

It’s an old building, some of the facilities might not be that advanced. For example, some of the toilet bowl button is not working.

Paul

6 May 2023

Stayed 3 nights

I have been staying at the hotel many times when I am in Shanghai. It is in the city center and convenient. It was relatively newer hotel few years ago. However the service was not good to a five star St. Regis standard. No room was available when I was there at 1. Front desk said they will inform me when the room was ready. I waited 1 hour plus but no message. I have to check with the front desk again and they found a ready room for me. That was 15 pass 2 so passed hotel checkin time. No welcome or thank you said when checkin and out. Room temperature was not right and electronic window shade had a loud squeaking sound.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and attentive, including effective butler and concierge support, though some guests faced check in delays, billing issues, inconsistent training, and limited English.

Related guest reviews

Joseph

27 Mar 2025

Stayed 9 nights

It was a delightful stay. The staff were attentive and friendly.

FIONA

25 Sept 2024

Stayed 1 night

Beautiful hotel, excellent staff.

DUY VINH

16 Oct 2025

Stayed 4 nights

Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had.

Jurgen

3 Apr 2024

Stayed 4 nights

The worst 5 Star hotel in Asia and probably ly one of the worst globally. The hotel management lacks complete awareness of customer service standards. The staff is completely ignorant and unreliable in their attitude to service.

Ting Yan

22 Apr 2025

Stayed 3 nights

酒店職員態度親切，附近有不少餐廳，但隔離南京西路站需十分鐘步程。早餐種類還好，但味道一般。另外，我於下午3點check in 時，酒店指房間未清潔好，因此未有房間提供，雖然酒店指可upgrade 我的房間，但只能提供一張大床。我需要兩張床，因此upgrade 都沒有用。結果，酒店要我等待了45分鐘才提供房間，此事令我有感失望。

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Douglas

23 Apr 2023

Stayed 6 nights

Overall I agree with the 9.4 average rating. Nice place. Some of the new hires can use more trainings. The coffee shop food service is only average. Concierge did an excellent job. I give Francis a 5 star

Stephen

10 Dec 2025

Stayed 2 nights

Clean room good service

chris

25 Jan 2024

Stayed 1 night

Upon checking in at the hotel, I unfortunately encountered an error made by the staff. While the situation was eventually resolved and clarified, I faced difficulties when picking up my invoice at the front desk. The male staff member gave me a hard time regarding the previously quoted price and questioned why they should not charge me more. This experience was highly unpleasant and unexpected from a reputed five-star establishment.

YuehLin

6 Feb 2026

Stayed 7 nights

管家Icey nice service

Paul

6 May 2023

Stayed 3 nights

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Location

Central and convenient for Line 2 and Nanjing West Road, with easy taxis, nearby dining and shopping, and safe streets; some note a roughly 10 minute walk to the metro.

Related guest reviews

CHING YUEN

3 Apr 2025

Stayed 5 nights

職員友善禮貌，房間亦整潔地點亦很方便

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Xiaojun

3 May 2024

Stayed 1 night

Very nice hotel in great location

Katie

14 Nov 2025

Stayed 4 nights

Great view, amazing location, friendly staff, beautiful room, fantastic amenities, slippers that actually fit. Will be back!

Ting Yan

22 Apr 2025

Stayed 3 nights

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Ray

17 Nov 2024

Stayed 4 nights

Suk Mei

3 Sept 2025

Stayed 4 nights

步行至2號線地鐵站非常方便。夜間街上不會太熱鬧，但是治安也是好的，不用擔心。特別一提這個位置打車也比較容易，不會像在外灘酒店要加錢才有人接單。下次去上海會再入住。

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Dining

Breakfast feedback is inconsistent: several find it average or worse than before, while others praise the buffet; the club lounge felt empty and overpriced to some, and bar and coffee shop service was slow or average.

Related guest reviews

Ka Yee

29 May 2023

Stayed 2 nights

CHAN

15 Jul 2024

Stayed 1 night

環境十分清幽，早餐多款式和味道都很好。瑞吉的管家服務也十分到位，即使在半夜提出要求也很快能夠處理。

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Konstanze

7 Dec 2025

Stayed 1 night

Unser Zimmer war sehr gut. Das Frühstück eher mittelmäßig. Das Personal ist nett aber spricht sehr wenig Englisch.

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Ah Lam

16 May 2023

Stayed 3 nights

Friendly staffs n excellent location. Love their breakfast buffet!!

Juan

24 Apr 2024

Stayed 1 night

YU YONG

28 Mar 2025

Stayed 2 nights

早餐品质比以前差了好多，失望

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FIONA

30 Sept 2024

Stayed 1 night

Beautiful hotel, friendly staff, but breakfast no that good.

Douglas

23 Apr 2023

Stayed 6 nights

Chi yuen

27 Aug 2024

Stayed 3 nights

空調不冷，電梯很慢要等5分鐘，贈送的水果發霉。

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Sujata

2 weeks ago

Stayed 3 nights

Excellent service and staff.

Zheng

17 Jun 2026

Stayed 5 nights

Amazing stay in a spacious suite in heart of Shanghai. They have a fabulous breakfast, indoor pool, top notch 24/7 gymz. There are steam sauna facilities, You need to inform the front desk at the spa if you want to use complimentary steam room and sauna services. Well maintained property that is very clean and quiet. Butler service was very responsive, I forgot my iPhone charger and they promptly lent me one for the stay.

Nitin

8 Jun 2026

Stayed 3 nights

Had a lovely stay. The hotel and staff were wonderful. The hotel was located in a good area lots of restaurants and shopping areas close by within walking distance. Rooms were quiet and large. Would stay here again.

REEM

4 Jun 2026

Stayed 6 nights

The room was average, some stains on walls, broken lock which was supported by folded paper, peep holes was blocked. And some peeled wall paper. The toiletries were average, and the sink was clogged. Breakfast was not very good, the variety for vegetarians was limited.

Somayeh

9 Apr 2026

Stayed 7 nights

I had a wonderful stay. The location was excellent and made getting around very easy. The room was spacious,clean and very comfortable. What truly stood out was staff- they were incredibly friendly,polite, and always willing to help. I highly recommend this hotel to my family and friends and would happily stay here again.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The St Regis Shanghai Jingan

Is parking available at the property?

Self parking is available on-site for a fee of CNY 160 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 258 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of CNY 1200 per vehicle (one way) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Shanghai, within a 5-minute drive of Jing'an Temple and People's Square. It is approximately 1.8 mi (2.9 km) from Nanjing Road Shopping District and 3.7 mi (5.9 km) from Yu Garden.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 408 per night. Advance request or confirmation is required for rollaway beds.

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Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $249	10 $285
11 $315	12 $335	13 $312	14 $312	15 $510	16	17
18 $341	19 $332	20 $364	21 $364	22 $364	23 $323	24 $290
25 $290	26 $348	27 $361	28 $345	29 $345	30 $290	31 $290

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately CNY 258 per person
Airport shuttle fee: CNY 1200 per vehicle (one way)
Self parking fee: CNY 160 per day
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $290	2 $295	3 $377	4 $378	5 $377	6 $295	7 $482
8 $295	9 $345	10 $345	11 $361	12 $345	13 $312	14 $312
15 $312	16 $326	17 $345	18 $361	19 $361	20 $326	21 $312
22 $326	23 $312	24 $361	25 $374	26 $374	27 $299	28 $408
29 $299	30 $313