Is parking available at the property?

Self parking is available on-site for a fee of NZD 10.00 per night, which includes in/out privileges. Parking is limited, and height restrictions apply.

Is breakfast offered at the property?

Breakfast in the room is available, but specific details regarding the type and cost of breakfast are not provided.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 72 hours before arrival for arrangements.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Albany, Auckland, within a 15-minute walk of Massey University and Westfield Albany Shopping Centre. It is approximately 11.6 miles from Sky Tower and 12.1 miles from Spark Arena.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 10.00 per night, and rollaway beds can be requested for a fee of NZD 40.00 per night. Advance request or confirmation is required for both.

Quest Albany Serviced Apartments

What guests think

At Quest Albany Serviced Apartments, guests consistently highlight friendly, helpful staff and a convenient yet quiet Albany location, with well equipped, spacious apartments that include in room laundry and kitchens, making stays comfortable for local events and shopping.

Cleanliness is generally strong and check in is smooth. Occasional drawbacks include a musty odour in one room, small maintenance quirks or alarms, warm bedrooms from struggling air conditioning, and a parking fee one guest preferred to avoid. Overall, expect a comfortable base suited to short or extended stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure parking is available, and many apartments feature in room laundry and full kitchens that guests find convenient. One guest disliked the daily parking charge.

Related guest reviews

6

Robert

Feb 6, 2024

·

Stayed 4 nights

This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood. Staff were good and friendly.

10

Stuart

Oct 11, 2024

·

Stayed 1 night

Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days

10

Gwenola

Dec 30, 2022

·

Stayed 7 nights

L'appart hôtel d'une chambre etait pratique, bien équipé (cuisine, four, plaque, frigidaire, lave-linge, lave-vaisselle et sèche linge) et confortable. Pour Noël,.on a demandé si l'on pouvait emprunter une chaise pour l'apporter à un diner chez la famille. La demande a été exceptionnellement acceptée. On est très reconnaissant pour cette attention en periode de fêtes. Mauruuru maitai à l'ensemble du personnel et en particulier aux 3 personnes qui ont assuré la reception pendant notre séjour.

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10

Spencer

May 24, 2023

·

Stayed 2 nights

The executive room was excellent with washing machine and dryer, full kitchen, seperate bedroom, easy check-in. The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird

10

Michael

Aug 21, 2023

·

Stayed 3 nights

Well furnished apartment & very quiet location. Great communication & friendly/helpful staff

10

Laurel

Feb 6, 2025

·

Stayed 3 nights

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.

10

David

Feb 23, 2022

·

Stayed 2 nights

Excellent accomodation in Albany. Well equipped studio apartment that is conveniently located, quiet and immaculately presented. Staff very helpful and friendly. We are repeat customers and will definitely stay again.

10

Hayley

Aug 20, 2023

·

Stayed 1 night

Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.

10

Jacqui

Oct 7, 2024

·

Stayed 2 nights

Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above

10

Philip

Sep 23, 2024

·

Stayed 4 nights

Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too

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Cleanliness

Generally clean and well presented, with several guests describing rooms as spotless or immaculately presented. One review reported a musty, damp odour in a twin room.

Related guest reviews

10

Catherine

Aug 2, 2024

·

Stayed 4 nights

We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.

6

JP

Oct 2, 2025

·

Stayed 1 night

Lovely staff, however the twin room we stayed in had an awful musty, wet smell which we couldn't get rid of even with the windows open all day.

8

Monica

Feb 7, 2023

·

Stayed 2 nights

Clean and comfortable.

10

David

Feb 23, 2022

·

Stayed 2 nights

Excellent accomodation in Albany. Well equipped studio apartment that is conveniently located, quiet and immaculately presented. Staff very helpful and friendly. We are repeat customers and will definitely stay again.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious, comfortable and quiet, with some noting good sleep. Isolated issues included warm bedrooms from struggling air conditioning, preset alarms, occasional noise from above, and beds or pillows not matching preferences.

Related guest reviews

10

Andrew

May 1, 2025

·

Stayed 2 nights

Great room

8

Melanie

Apr 8, 2025

·

Stayed 1 night

The alarm was set for the middle of the night and woke me up. I thought I'd turned it off only for it to go again so I unplugged it.

10

Michael

Aug 21, 2023

·

Stayed 3 nights

Well furnished apartment & very quiet location. Great communication & friendly/helpful staff

10

Laurel

Feb 6, 2025

·

Stayed 3 nights

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.

10

Sharyn

Sep 7, 2024

·

Stayed 2 nights

Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.

8

Karl

Feb 11, 2024

·

Stayed 2 nights

Bedroom was a bit too warm at night. Air conditioning struggled to keep up

10

Cynthia

Oct 28, 2023

·

Stayed 2 nights

Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again

10

Hayley

Aug 20, 2023

·

Stayed 1 night

Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.

10

Jacqui

Oct 7, 2024

·

Stayed 2 nights

Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above

10

Karl

May 14, 2024

·

Stayed 1 night

Comfortable and quiet

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with staff frequently praised as friendly, helpful and communicative; check in and special requests were handled smoothly, and early check in granted in some cases.

Related guest reviews

10

Archie

May 27, 2025

·

Stayed 1 night

The staff were wonderful. Communicated well. For a person who isn't used to the location, I had a little difficulty finding the main entrance, but, overall, I made a good decision staying with Quest Albany

10

stu

Jul 31, 2024

·

Stayed 3 nights

Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out

10

Catherine

Aug 2, 2024

·

Stayed 4 nights

We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.

10

Karen

Jan 24, 2025

·

Stayed 3 nights

A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.

10

Gillian

Nov 9, 2025

·

Stayed 4 nights

Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you

10

Gwenola

Dec 30, 2022

·

Stayed 7 nights

L'appart hôtel d'une chambre etait pratique, bien équipé (cuisine, four, plaque, frigidaire, lave-linge, lave-vaisselle et sèche linge) et confortable. Pour Noël,.on a demandé si l'on pouvait emprunter une chaise pour l'apporter à un diner chez la famille. La demande a été exceptionnellement acceptée. On est très reconnaissant pour cette attention en periode de fêtes. Mauruuru maitai à l'ensemble du personnel et en particulier aux 3 personnes qui ont assuré la reception pendant notre séjour.

Translate

10

Michael

Aug 21, 2023

·

Stayed 3 nights

Well furnished apartment & very quiet location. Great communication & friendly/helpful staff

10

Jacqui

Oct 7, 2024

·

Stayed 2 nights

Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above

10

Lynne

Jul 13, 2024

·

Stayed 2 nights

Receptionist was fabulous

10

Kirsty

Mar 8, 2023

·

Stayed 3 nights

Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.

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AI-generated summary based on recent guest reviews

Location

The Albany setting is convenient for shops, transport and events while remaining quiet and away from city busyness. One guest found the area a bit isolated and the mall a longer walk in bad weather, and another had trouble locating the entrance.

Related guest reviews

10

Karen

Jan 24, 2025

·

Stayed 3 nights

A fabulous experience. Excellent location! Such friendly staff ~ Perfect! Thank you.

10

Gillian

Nov 9, 2025

·

Stayed 4 nights

Central location, the staff have been amazing, friendly, helpful and made our stay memorable, thank you

10

Spencer

May 24, 2023

·

Stayed 2 nights

The executive room was excellent with washing machine and dryer, full kitchen, seperate bedroom, easy check-in. The only places close by are THE ALBANY PUB, an Indian Restaurant, and a convenience store. The Albany mall isn't really nice walking for 20 minutes in the cold windy rain. So I Ubered after that. Overall 8/10 because the isolated position off the main road near construction sites and a Library and University is a little weird

10

Laurel

Feb 6, 2025

·

Stayed 3 nights

Great location away from the busyness of Auckland. Friendly staff, quiet hotel, cafes and restaurants within walking distance plus a nice park behind the hotel to go for a stroll. New world grocery store is a quick 5 minute drive away. Our room was fairly spacious, comfortable king sized bed and nice to have a full size washer and separate dryer in our room.

10

Sharyn

Sep 7, 2024

·

Stayed 2 nights

Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.

10

David

Feb 23, 2022

·

Stayed 2 nights

Excellent accomodation in Albany. Well equipped studio apartment that is conveniently located, quiet and immaculately presented. Staff very helpful and friendly. We are repeat customers and will definitely stay again.

10

Hayley

Aug 20, 2023

·

Stayed 1 night

Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.

10

Kirsty

Mar 8, 2023

·

Stayed 3 nights

Highly recommend this hotel. Friendly and extremely helpful staff. Had everything we needed for our short stay in Albany. Walking distance to transport, restaurants and shops.

8

Wendy

Nov 3, 2025

·

Stayed 3 nights

Really handy location to attend an event in Glenfield, but be away from the busyness of that area.

10

Philip

Sep 23, 2024

·

Stayed 4 nights

Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $106	3 $112	4 $103	5	6 $102	7 $100
8 $102	9 $102	10 $102	11 $98	12 $102	13 $102	14 $101
15 $93	16 $102	17 $102	18 $94	19 $93	20 $102	21 $102
22	23 $110	24 $108	25 $110	26 $105	27 $221	28 $110
29 $110	30 $109

Quest Albany Serviced Apartments

About this property

Location

Room options

Studio

Executive Apartment, 1 Bedroom

Apartment, 2 Bedrooms

Apartment, 1 Bedroom

Guest reviews of Quest Albany Serviced Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quest Albany Serviced Apartments

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $108	24 $107
25 $107	26 $100	27 $105	28 $105	29 $105	30 $110	31