Name: Four Points by Sheraton Cambridge Kitchener, Ontario
Address: 210 Preston Parkway, Cambridge, Canada, Cambridge, Ontario, Canada
Rating: 8.15

Guest reviews

8.2

Very good

Based on 1,003 verified reviews

Who stays here?

Business

31%

Couple

21%

Family

30%

Group

8%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Four Points by Sheraton Cambridge Kitchener, Ontario, reviews portray a mixed stay, balancing the comfort of renovated rooms against renovation-related disruptions that affect reliability and the overall feel of the property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Peter

24 Mar 2026

·

Stayed 3 nights

Clean room, good location.

8

Danny

22 Mar 2026

·

Stayed 2 nights

Clean and quite.

4

Manuel

19 Feb 2026

·

Stayed 4 nights

I recently stayed four nights at your hotel for a business trip and was very disappointed with my experience. I chose this property because the Marriott Bonvoy website advertised a pool and gym, with no mention that the hotel was under construction or that these amenities were unavailable. On arrival, I was told both were closed and construction would stop at 17:00, yet work continued until 18:07. My room was also in poor condition: a collapsing shower‑door hinge, dirty shampoo bottle, warped wallpaper, loose shower head, streaks on mirrors and doors, stained towels, and no tray for wet boots, causing water to pool on the uneven floor. Despite requesting maintenance and cleaning, nothing was done, and staff repeatedly failed to follow through on promises. A complimentary breakfast does not reflect the level of inconvenience and service issues I experienced.

8

Phyllis

14 Feb 2026

·

Stayed 2 nights

Room was clean. The staff was courteous. This hotel shows it’s age is going through some renovations

6

Emily

14 Feb 2026

·

Stayed 2 nights

Hotel under construction. Only one elevator.

210 Preston Parkway, Cambridge, Canada

Location

Located in Cambridge, Four Points by Sheraton Cambridge Kitchener, Ontario is in the business district, within a 5-minute drive of Riverside Park and Conestoga College. This hotel is 11.6 mi (18.7 km) from University of Waterloo and 12.4 mi (20 km) from African Lion Safari.

Riverside Park(0.7 Miles)

Airborne Trampoline(2.1 Miles)

Conestoga College(2.1 Miles)

Doon Valley Golf Course(2.3 Miles)

Chicopee Tube Park(3.4 Miles)

Cineplex Cinemas Cambridge(3.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately CAD 19.95 for adults and CAD 13.95 for children.

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in the business district of Cambridge, within a 5-minute drive of Riverside Park and Conestoga College. It is approximately 11.6 mi (18.7 km) from the University of Waterloo and 12.4 mi (20 km) from African Lion Safari.

Yes, there is an indoor swimming pool available for guests.

Rollaway beds are available for a fee of CAD 20.00 per night, and advance request or confirmation may be required.

Four Points by Sheraton Cambridge Kitchener, Ontario

Amenities

Property description

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