Name: Home2 Suites by Hilton West Edmonton, Alberta, Canada
Address: 16675 109th Avenue, Jasper Place, Edmonton, Canada, Edmonton, Alberta, CA
Price range: US$93–US$167 per night
Rating: 8.7

What guests think

Across recent reviews of Home2 Suites by Hilton West Edmonton, Alberta, Canada, guests consistently praise clean, spacious suites with kitchenettes and friendly staff, while feedback on the free breakfast, pool setup, and occasional noise or maintenance issues is more mixed.

The quiet, commercial-area setting offers easy access to West Edmonton Mall, restaurants, and major roads. Suites provide ample space and flexible layouts, though some guests report softer or sagging beds, weak shower pressure, or noise from hallways and adjacent rooms. Service is usually warm and quick, but occasional lapses include slow responses, billing or deposit disputes, and housekeeping on an every-other-day schedule unless requested. Overall, it is a practical, comfortable base for west-side Edmonton stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are well liked, with a 24/7 pool, a decent gym, an outdoor fire pit, and easy parking; EV chargers are onsite. Several reviews note there is no hot tub, and the pool can feel small or chilly with occasional towel shortages.

Related guest reviews

10

Kyle

24 Jul 2025

·

Stayed 3 nights

Super glad we chose this hotel. Had a great 3-night stay. Some points: - Queen studio room was great, had lots of room, a nice kitchen area with a fridge, microwave, and dishwasher. I believe a hot plate could be obtained from the front desk to use as a stovetop. - didn’t use the pool or gym, but they looked good. Important to note that there is no hot tub. - Continental breakfast was one of the better hotel breakfasts I have had, for sure. Pancakes, a waffle station, toast, cereal, fresh oatmeal (with lots of topping options), yogurt, fruit, and even a little station where you could make your own breakfast sandwich. We were originally going to go out for breakfast one or two days but stayed at the hotel for breakfast each morning - very convenient location. Roughly 10 minutes to the West Edmonton mall, and an easy drive to the highway to access other parts of the city. Lots of good restaurants in the area. I would absolutely stay here again, no doubt about it

10

Ted

11 Nov 2025

·

Stayed 1 night

Very pleasant experience. Spotless well maintained facilities, easy parking, excellent breakfast!.

8

Nicholas

17 Aug 2025

·

Stayed 2 nights

Nice hotel, overall fairly clean, but the furniture was pretty old it seemed, and not in good condition. As well there were some very obvious stains in the carpet and such. We love Home 2 Suites, but the south end hotel is cleaner, appears to be newer, and the furniture wasn’t as damaged or dirty. And while there are EV chargers on the property, they weren’t in service during our trip, but there were more chargers at the hotel next door that worked fine.

8

Harry

22 May 2024

·

Stayed 3 nights

Nice and clean . No hot tub . Great breakfast.

10

Kpro

5 Oct 2023

·

Stayed 2 nights

Hotel is laid out very well nice gas fire pit beside entrance door with comfy chairs to warm up around, Continental breakfast is excellent ! Make your own breakfast your way , porge or a McMuffin maybe a waffle .

10

Douglas

26 Sept 2024

·

Stayed 1 night

Nice facility and really liked that it has ev charger for our car

10

Jodi

19 Oct 2025

·

Stayed 1 night

It was great for what we needed. Wish we had more time. Seeing the Peloton in the gym was a highlight.

10

Frank

10 Jan 2025

·

Stayed 2 nights

the ability that the pool is opened 24/7 makes this Hotel one of the nicest in Edmonton

10

ashley

22 Oct 2023

·

Stayed 2 nights

The fire pit and heated outside seating area

10

Samantha

21 Feb 2025

·

Stayed 1 night

The pool is open 24 hours

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as very clean and well maintained. A smaller number report misses such as dirty or worn furnishings, unclean bathrooms, or odors.

Related guest reviews

10

Olga

26 Nov 2025

·

Stayed 1 night

Clean room, nice amenities. The overall hotel was really lovely.

6

Effrosyni

20 Jan 2025

·

Stayed 1 night

Mediocre cleaning of the room .Appliances and cutlery where not clean so not able to use. Also shower gel was empty. Breakfast offered was very poor in selection and coffee was not fresh or good quality. The property in general does not offer any quality asides for the employees that are eager to help and do their job remarkably. Not value for money.Very disappointed.

10

Katelynn

14 Jul 2024

·

Stayed 1 night

The most clean hotel I have ever been too. Service was top notch. Breakfast was pretty good. No complaints!

6

Govindar

12 May 2024

·

Stayed 2 nights

The curtains, the bathroom, the walls, carpet were dirty but overall average of most hotels.

10

Shianne

29 Dec 2025

·

Stayed 1 night

Our stay was great! We will definitely be back. Hotel & rooms were very clean, comfy bed, spacious rooms, staff was awesome, easy check in, good breakfast, pool was nice & clean.

10

Taryn

20 Dec 2025

·

Stayed 1 night

The room was very clean and spacious. Also the front desk clerk was so sweet and friend!

2

Jodi

17 Nov 2024

·

Stayed 1 night

This property was incredibly disappointing. Our shower was not cleaned and had numerous hairs on the floor as well as the soap dish. There must be zero sound proofing in the walls as we heard so much noise from people yelling to light switches being turned on and off. We heard everything.

10

Tyler

1 Jan 2025

·

Stayed 2 nights

Really happy with how clean it was

10

Aurel

21 Oct 2025

·

Stayed 1 night

Very clean and very well kept hotel with friendly and courteous staff. Highly recommended.

2

Melanie

22 Jul 2024

·

Stayed 1 night

We had issues from the beginning. We were given the keys to a room that was clearly not cleaned. We called the front desk and they said they would send someone up with keys to another room, they left us waiting by the elevator on our original floor with kids, a dog, and luggage for half an hour before they came to take us to the next room. The TV is old and has no smart app functions to log into our streaming services. This is pretty standard nowadays in hotels. Our family went swimming and found out that the hotel had either run out of pool towels or had no way of laundering them. Whatever the reason, our family and the other families swimming all had to trek back up to our rooms soaking wet. The halls and the elevator was of course wet and slippery as a result. Why a hotel wouldn’t be prepared for a hot weekend in the summer and the need for pool towels, I have no idea! We booked a king room with a sofa bed, our kids used the sofa bed and complained all night about a painful bar in their backs from the centre support. Generally, our stay was really bad.

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Rooms

Spacious, suite-style rooms with practical layouts and kitchen amenities suit longer stays. Some guests note soft or sagging beds, uncomfortable sofa beds, weak shower pressure, noise transfer, and occasional maintenance issues such as noisy fridges or TV problems.

Related guest reviews

6

darien

23 Sept 2025

·

Stayed 2 nights

Clean room, staff were great and friendly. Beds were uncomfortable unfortunately

10

Bukola

29 Dec 2024

·

Stayed 1 night

The room we eventually got has everything in it. It feels like you are at home. However, I would have preferred that the water pressure from the shower could be stronger. We will stay here again.

8

Ian

20 Oct 2025

·

Stayed 2 nights

Staff was very helpful

10

Deanna

10 Nov 2025

·

Stayed 1 night

I love the kitchenette facilities in the room.

10

Kristy

18 Sept 2024

·

Stayed 1 night

Quiet location in commercial area. Love the open fireplace and seating, rooms were huge and spacious with full kitchen. Breakfast was decent- wished there was yogurt but the eggs and sides were great

4

Andrew

1 Jan 2024

·

Stayed 1 night

Crazy loud. It sounded like there were foot races on the floor above us from 10pm until 130am. Also we had someone playing ring ding ditch at 730am. Lots of families here due to the proximity of west Edmonton mall which is cool, but it would be nice to have a staff member or security make sure the noise stops at 11pm.

6

Timothy

7 Nov 2024

·

Stayed 1 night

First room not cleaned, second room tv broken. 3 room ok.

10

James L

6 Sept 2025

·

Stayed 6 nights

We had an accessible room as our daughter was in a wheelchair. There was lots of room. Really liked the tabled that rolled so you sit on the sofa to eat.

8

Corey

28 Dec 2024

·

Stayed 1 night

The hotel would be my favorite in the north west of Edmonton but the shower is terrible barely any water flow or pressure. Nobody would have a shower like this in their own home.

10

Monique

16 Sept 2025

·

Stayed 9 nights

The suite we selected was great in that it provided a separate sleeping area and kitchenette. However, the sofa bed was not very comfortable to sit on when reading or watching TV. The staff were friendly and helpful and we also appreciated having a room on the main floor near an entrance. During our stay, we drove to visit the famous West Edmonton Mall, three educational museums and the Edmonton Zoo, all located nearby. It was a most wonderful Canadian vacation.

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Service

Service is commonly praised as friendly, professional, and responsive, with efficient check-ins and quick problem solving. Some reviews cite inconsistent experiences, including billing or deposit issues, room readiness problems, and slow or unhelpful responses.

Related guest reviews

10

Catherine kate

23 Nov 2025

·

Stayed 1 night

Nice renovated room. Front desk and other staff are friendly and approachable.

10

Sandie

31 Aug 2025

·

Stayed 2 nights

The room was large and clean. Stayed 2 days in a king studio suit. I cant say enough about the staff, everyone we met was so nice, and helpful. We had a problem the first morning with kids playing in the hall very eary on the am It was taken care of quickly, and lots of followup, to ensure the issue was resolved. We are very impressed

6

Sarah

24 Aug 2025

·

Stayed 2 nights

At check in we were told our stay wasn’t paid for on Expedia, despite having payment proof. Took 24 hours for it to get resolved after a battle with front desk and Expedia.

10

Ted

11 Nov 2025

·

Stayed 1 night

Wonderful stay. Courteous staff, clean rooms, pleasant atmosphere. When we asked for an extra blanket, room service was there instantly.

10

Leah

11 Nov 2025

·

Stayed 1 night

Very nice stay only complain was our fan didn’t work but after calling front desk they had brought a fan very quickly so we could go back to bed. Would definitely recommend staying there!

8

Janet

20 Nov 2023

·

Stayed 2 nights

We are an older couple We had an issue with very noisy kids until almost midnight. Not very soundproof. I mentioned it at the desk the next day and she very generously moved us to a great room and gave us vouchers for a nice breakfast. Actually never had this extent of service anywhere. Would go back because of this. Also the breakfast was very nice!

4

Josh

11 Sept 2024

·

Stayed 1 night

I would not recommend staying here. My wife and I drove for 5 hours and arrived nearly 2 hours AFTER their 3pm check in time, only be told the room was not ready. We were asked to wait for 30 minutes in the lobby. When we arrived back to pack it in for the night, there was someone in the room beside us that was literally yelling in their room, and we called the front desk on them twice within a 2 hour period. I was told they would send security to talk to them. After ANOTHER 2 hours, we could STILL hear them through the walls and I called the front desk one more time, then I went and banged loudly on the wall. After that, they were finally quiet. (around 2:00am) We were also told $100 would be discounted to us but after I got home and checked my credit card statement, alas, this did not happen. Simply put, that was the first and last time we will stay at this hotel.

10

Laura

24 Nov 2025

·

Stayed 1 night

Loved my stay here. The front seat agent was very friendly and efficient. The room was clean and the bed was really comfortable. The breakfast was also really good. Thanks for a great stay

4

Barbara

3 Jan 2026

·

Stayed 2 nights

The hotel is not up to the standards I have experienced at other Home2Suite hotels. There is no conditioner in the shower, you have to ask for it at the front desk. I would highly recommend to stop being so cheap and put it in each room. The quality of the shampoo, soap and conditioner were low low low end.. my hair has never been so tangly or my skin so dry. The fridge in our room was extremely loud that I couldn’t sleep and kids running in the hallways at 4am. Breakfast times are 6-9 which is too early for anyone on a relaxing stay. It seemed like the cheap version of Home2Suites, and when I brought up my concern of the fridge and lack of sleep, I was told the only thing I could do is talk to Hotels.com about it, which resulted in very unsatisfactory customer service from both the hotel itself and hotels.com.

2

JOYCE

5 Aug 2024

·

Stayed 1 night

Expedia quoted 145 including taxes hotel charge 167. As of this writing bill remains the same. Who will make this right? Expedia not the hotel

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Location

Convenient west-side spot close to West Edmonton Mall, major roads, and dining, with a generally quiet commercial setting. Views can be limited by the industrial area, but access and convenience stand out.

Related guest reviews

8

Aaron

15 Oct 2023

·

Stayed 2 nights

Staff were friendly, the rooms were a fair price and they had a good variety for their breakfast. They did not have a hot tub ☹️.

8

Troy

21 Nov 2023

·

Stayed 4 nights

I have stayed here many times and have always appreciated the comfort and cleanliness of the rooms. Location is great for it's close proximity to the highway and the West Edmonton Mall, if that's your thing. The kitchenettes are my favorite part as I'm usually there for a week at a time. Highly recommended.

10

Heather

4 Jan 2025

·

Stayed 1 night

Good price. Great location.

10

Yvette

21 Oct 2025

·

Stayed 1 night

It was very convenient for the venue we had.

10

George

3 Apr 2024

·

Stayed 6 nights

Good (car) access to everything on the west and easy to get around to the other side of the city by major routes. Very quiet location. Great continental breakfast. Large rooms.

10

MICHEL

13 Jun 2024

·

Stayed 4 nights

Well located, quiet and definitely a good choice

10

Murray

1 Jun 2025

·

Stayed 3 nights

I liked that I was near my meetings and I didn't have to rush to attend them. The area was excellent and close to many amenities. I will definitely stay there again

10

Claude

20 Jul 2024

·

Stayed 6 nights

This property is located in West Edmonton, not too far (10 mins) from West Edmonton Mall. Very quiet and well maintained It is located in an industrial area so not a lot of traffic around....lot od restaurants in a 3 km radius.

10

Thomas

3 Sept 2024

·

Stayed 2 nights

The hotel was clean and comfortable. The staff was friendly and professional. Parking was free and plentiful. The hotel was conveniently close to West Edmonton Mall.

10

Cyrine

4 Nov 2024

·

Stayed 2 nights

Freindly staff , very clean facilities and good location accesable to mall and downtown .

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Dining

Breakfast feedback is mixed: many enjoy the options and quality, while others report lukewarm items, limited seating, restocking issues, weak coffee, or few gluten-free choices. Hours can feel early on some days.

Related guest reviews

10

Deserae

21 Oct 2025

·

Stayed 2 nights

Would have liked to see muffins and sonething other than just bread for gluten free for breakfasts. Also, it wasnt well stocked.

10

Alexandria

29 Sept 2025

·

Stayed 1 night

Clean rooms, wonderful breakfast! Friendly staff!

8

Joe

18 Jul 2025

·

Stayed 1 night

Great hotel, but breakfast is another story. Out of coffee, out of bread. Not well attended. Other than that a good experience overall.

8

Ryan

6 Jan 2024

·

Stayed 2 nights

It is a nice hotel. The staffs are young and helpful. The room is good. But the hotel do not has a proper restaurant. The buffet breakfast is actually in the lobby area. The first day of my stay was a weekday. The breakfast ends at 9 so my family went down for breakfast at 8:30am. It was so many guests and the room was very limited. It was a long queue for food and even the plates were all used and I have to wait for a long time to get a plate. I felt like eating in a refugee camp. Ironically, the foods quality was very good, may be one of the best I ever had. The kitchen made muffins with eggs and sausage, and also omelets, which were so good. My second day is on Saturday and the breakfast ends at 10:00. There was much less people and we could enjoy our breakfast on a proper table.

10

Franco

30 Jul 2025

·

Stayed 6 nights

Clean, excellent breakfast

10

Leanne

30 Nov 2025

·

Stayed 1 night

Haven’t stayed in a long time. Breakfast was not up to what I remember from previous stays. Juice machine was not working. Decaf coffee was so weak it looked like tea. Regular coffee was luke warm. French toast was very dry and rubbery. Room and sleep were decent but breakfast was sub-par

10

Karla

28 Nov 2025

·

Stayed 1 night

Cleanliness, amenities, breakfast buffet had a good variety of food

10

Karly

18 Feb 2024

·

Stayed 2 nights

Overall a great stay, love the room, pool is open 24 hours. Breakfast is great, but lady running breakfast expresses how annoyed she is with people leaving a mess, sighs, comments to herself, arms in the air.

8

Catherine

11 Aug 2025

·

Stayed 6 nights

The breakfast options were not the best (in my opinion). I did make this known to the front desk and we were given a one time voucher to their sister hotel which had great tasting food and overall, better options. Aside from this, we enjoyed our stay in this property.

8

Ryan

14 Mar 2025

·

Stayed 3 nights

The hotel is great, my room was good. It was nice and quiet. The staff were friendly. The breakfast needa attention, the options are limited. - no muffins or baked goods. The hot option imclude watery oatmeal and re warmed breakfast sandwiches. Not a typical hiton breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$95
February	US$105
March	US$104
April	US$116
May	US$108
June	US$100
July	US$115
August	US$128
September	US$128
October	US$119
November	US$99
December	US$96

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $95	3 $96
4 $93	5 $95	6 $96	7 $95	8 $94	9 $128	10 $112
11 $94	12 $94	13 $94	14 $107	15 $95	16 $96	17 $96
18 $94	19 $154	20 $167	21 $162	22 $147	23 $100	24 $109
25 $95	26 $95	27 $97	28 $144	29 $130	30 $110	31 $96

Home2 Suites by Hilton West Edmonton, Alberta, Canada

Prices for Home2 Suites by Hilton West Edmonton, Alberta, Canada

Monthly average prices

About this property

Location

Room options

Studio, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio, Accessible (Roll-In Shower)

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed

Suite, Accessible (Roll-In Shower)

Suite, Accessible, Bathtub

Guest reviews of Home2 Suites by Hilton West Edmonton, Alberta, Canada

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton West Edmonton, Alberta, Canada

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $112
20 $112	21 $105	22 $153	23	24 $99	25 $95	26 $103
27 $93	28 $97	29 $94	30 $96