Name: Country Inn & Suites by Radisson, Norcross, GA
Address: 5970 Jimmy Carter Boulevard, Norcross, Georgia, United States of America, Norcross, Georgia, US
Price range: $75–$102 per night
Rating: 7.2

What guests think

At Country Inn & Suites by Radisson, Norcross, GA, many guests praise the staff and convenient location, but reviews cite dated rooms, inconsistent cleanliness, and maintenance issues like broken elevators, noisy AC, or faulty fixtures, while breakfast feedback is mixed.

Several guests also report smoke or musty smells in common areas and some rooms, along with occasional pests. There are isolated issues with check-in or reservation handling, including an occupied-room assignment and a reservation cancellation. Overall, anticipate a budget-minded, no-frills stay with variable room and facility conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show wear, with multiple reviews citing broken or out-of-service elevators and entry doors. There are also reports of the pool being closed.

Related guest reviews

2

Sergio

Feb 3, 2023

·

Stayed 2 nights

I would stay here only if nothing else is available. Rooms are dirty, carpet in the hallway is nasty. Bathrooms are disgusting - I didn't even want to take a shower (and the water smells very strange for some reason. The lady who works at the front desk during the nightime shift is terribly rude!! Everyone else was nice, but she literally had a RBF and just had a bad attitude towards guests, for no reason. The pool is closed, maybe because of the season. The breakfast is "meh". Probably better off walking to Wendy's or Sonic next door. Or even ordering in. Parking was fine. There was a bright parking light shining into our room, so that was annoying.

10

matthew

Jul 10, 2025

·

Stayed 2 nights

Great service and excellent facility.

6

Latoya

Nov 8, 2025

·

Stayed 3 nights

They need to get rid of that carpet badly.. staff were wonderful. My room was clean and the amenities were great especially the washer n dryer.

4

Jazmine

Jan 5, 2025

·

Stayed 2 nights

The hotel looked as is it had just opened because nothing was functioning correctly. The ‘automatic’ front door was broken and I had to push the door open every time leaving/entering. Then the elevator buttons were broken. The room itself wasn’t terrible but the bathrokm was a serious issue. The toilet continuously ran and the shower/tub had rust in it. Also there was never an attendant at the front desk besides when we checked in.

6

Amura

Mar 31, 2025

·

Stayed 2 nights

Proper needs to be renovated. Elevator was out of service. However, they changed my room from third floor to first floor once I told them about a recent knee injury. I saw two roaches in my room.

2

Alicia

May 8, 2023

·

Stayed 2 nights

Hotel was very dirty, smelt strong like cigarettes so the whole time I struggled to breath as I have asthma. My daughter was really looking forward to the pool but it was closed due to being unclean go figure… next time will pay a little more for much nicer

4

Alex

Feb 2, 2023

·

Stayed 4 nights

Room smelled like smoke, toilet didn’t work well, 1 guest washer dryer for whole hotel, internet constantly was down.

10

JOSIE

Dec 24, 2022

·

Stayed 1 night

Im satisfied with the hotel cause I got the room that I need or for disabled person

10

John

Feb 23, 2023

·

Stayed 1 night

Reasonable price and nice location. Continental breakfast, exercise room. Some nice amenities.

6

Cielito

Mar 10, 2023

·

Stayed 1 night

The staff members were extremely courteous and the facilities were pretty basic, but clean. My only real complaint was the spotlight that shined into the room the entire night. We were on the bottom floor facing the back of the hotel and for whatever reason (security maybe?) there was a spotlight shining into our bedroom window. Unfortunately, the blackout curtains did not fully cover the window so if you require a pitch black room to sleep, this situation would not have been ideal.

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Cleanliness

Cleanliness is inconsistent, with multiple reports of dirty bathrooms or rooms, stains, smoke or musty odors, and pests, while others found rooms very clean.

Related guest reviews

4

Taelyn

Dec 6, 2025

·

Stayed 1 night

Beds were clean but there was stench by the first room I was placed in and in the next room, the shower wasn’t the cleanest and heater wasn’t working but the workers were nice.

4

Nina N

Dec 5, 2024

·

Stayed 1 night

One of the worst experiences. Staff was wonderful, place awful. I arrived around 930pm. Front desk and reception area decorated lovely for the holidays. The staff was very helpful and personable. When we got on the elevator it smelled of burning rubber. A little scary. When we got to our room it was very dated but appeared clean. However, our heat did not work. Being one of the coldest nights of the year, my daughter and I braved the elevator again lugging our suitcase back to the desk to request a a new room. Staff again was pleasant and provided a new room on the first floor( thank goodness) and even gave us an upgraded room. We opened the door and it was warm and toasty. We got our Jammie’s on and sat on one of the beds to watch the tv in front of it. When I went to the other bed, it was covered in some sort of wood chips and dirt along with black pubic hair. Wanting to vomit I went back and slept in my daughter’s bed as after driving 10 hours and changing rooms I was exhausted. Fast forward to the morning. Go to get a shower, more pubic hair. Disgusted we brushed our teeth and left about 630am!!

2

Romi

Jun 3, 2025

·

Stayed 1 night

very unhygienic and very bad experience

2

Kayla

Apr 27, 2025

·

Stayed 2 nights

Very nasty

8

Dana

Jul 14, 2025

·

Stayed 2 nights

The only negative thing about the property was the first room at had was not clean no fresh sheet, But the lady that was on duty Saturday night was very very nice and helpful in changing my room, After that i no other issues,

2

kanza

Aug 7, 2023

·

If I could give negative stars I would! I don't write reviews but it is my duty to inform anyone thinking to book this property that the pictures provided on this page of this hotel are FALSE! This hotel is in terrible condition. Our first hotel room had bugs in the pillow, trash and food on the floor, AND the toilet exploded after one flush and the entire bathroom became flooded with dirty water. The maintenance guy told us the valve is loose and the cleaning lady told us that this is a consistent problem with many of the bathrooms on this property. We demanded a different room as we had a wedding to attend in an hour ao we can get ready and the other room was just as dirty, stained sheets with green fluid, trash on the floor and sticky carpet! We quickly got ready and packed our suitcases and left. Still trying to get our refund! We felt so unsafe at this place. If you have a family with little ones, please consider a different hotel!

2

MOHAMMED

Jan 10, 2025

·

Stayed 1 night

The room was not vacuumed and the bathroom was dirty. We came late at night and the staff was not welcoming. We left early morning (at around 4) as we did not feel comfortable. We received the same attitude at check-out. Not recommended.

2

Carlos

Mar 17, 2025

·

Stayed 3 nights

Terrible experience, the room was dirty, towels used and on the floors and when I asked for a new room, the staff got upset, after complaining they gave me a room with smoke smell and extremely noisy, if something I learned is stay away from Country Inn.

4

Michael

Dec 6, 2024

·

Stayed 2 nights

The bathroom was not very clean and the sink stopper was broken. Bathroom wallpaper was peeling off. The room itself was ok but the cabinet doors would not stay close. The room needs maintenance attention and it will be fine.

10

Stephanie

Jul 30, 2024

·

Stayed 2 nights

Rooms were very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with dark decor and aging furnishings, and some have maintenance issues such as heaters, toilets, or fixtures not working, plus light intrusion from thin curtains. Comfort varies, with some noting spacious layouts or comfy beds and others finding mattresses hard.

Related guest reviews

10

Sheila L

Jan 22, 2023

·

Stayed 19,375 nights

2 Star hotel with 5 Star Customer Service!! I spoke to Shanil, Mgr; about my specific reason for my visit. Once I arrived I knew she had put forth the effort to make my visit exactly what I wanted. I was very pleased with her efforts. She had Susan at check in very aware of my arrival so check in was easy. The room was big & spacious. The bed was comfortable & the bathroom was clean. I enjoyed a nice bubble bath for ea of the 3 nights of my stay. The hot breakfast was good. The housekeeper, Juelita, was also very kind & helpful. Even though the hotel is a 2 Star due to it's age, furniture a little dated & stained, curtains broken but functional; none of this overrides the excellent 5 Star customer service! Because of Shanil & Juelita; I will consider another stay next time I'm in the area. They really made this stay well worth it!

10

PHONG

Jun 9, 2025

·

Stayed 3 nights

Very clean, very quiet hotel, the bed is nice and comfort .

4

Nina N

Dec 5, 2024

·

Stayed 1 night

One of the worst experiences. Staff was wonderful, place awful. I arrived around 930pm. Front desk and reception area decorated lovely for the holidays. The staff was very helpful and personable. When we got on the elevator it smelled of burning rubber. A little scary. When we got to our room it was very dated but appeared clean. However, our heat did not work. Being one of the coldest nights of the year, my daughter and I braved the elevator again lugging our suitcase back to the desk to request a a new room. Staff again was pleasant and provided a new room on the first floor( thank goodness) and even gave us an upgraded room. We opened the door and it was warm and toasty. We got our Jammie’s on and sat on one of the beds to watch the tv in front of it. When I went to the other bed, it was covered in some sort of wood chips and dirt along with black pubic hair. Wanting to vomit I went back and slept in my daughter’s bed as after driving 10 hours and changing rooms I was exhausted. Fast forward to the morning. Go to get a shower, more pubic hair. Disgusted we brushed our teeth and left about 630am!!

10

Robert

Jan 7, 2023

·

Stayed 2 nights

So very clean and nice comfortable hotel room. Would recommend and stay again

8

Sheri

Mar 23, 2025

·

Stayed 1 night

The property was nice and affordable. It also offered a nice breakfast buffet. However, the queen bed I had was horrible. It was very bumpy and very hard and very uncomfortable. Otherwise, everything else was great.

4

Iris

Sep 30, 2022

·

Stayed 2 nights

The bed was okay but not really comfortable. Black out curtains could have been better too much light in the room at night.

6

Lizbeth

Jan 29, 2023

·

Stayed 1 night

The staff was amazing and friendly. Room clean. Property is run down and a lot of broken items in room. Mold on walls in bathroom.

4

sherri

Jul 27, 2024

·

Stayed 3 nights

It was extremely noisy, very too many phantom for it to be professional.

8

andrea

Jul 15, 2025

·

Stayed 1 night

The hotel is in overall good condition and clean, which is appreciated. However, it could really use a renovation. The curtains, wall colors, and furniture feel very dark and outdated, which takes away from the comfort and atmosphere of the room. It would also be great to have smart TVs with access to streaming platforms like Netflix or YouTube, as this has become a standard expectation for many travelers. With some updates in design and technology, this hotel could offer a much more enjoyable and modern experience.

8

Nicholas

May 16, 2024

·

Stayed 6 nights

This property was clean and the staff were very polite and helpful. However, the aircon unit in the room was very noisy, which meant I had to turn it off at night in order to get some sleep. I would class this hotel as good value for money.

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Service

Staff are frequently praised as friendly, accommodating, and attentive. However, some guests reported rude or unwelcoming interactions, early door knocks before checkout, reservation or room-assignment errors, and limited front-desk presence.

Related guest reviews

10

Sheila L

Jan 22, 2023

·

Stayed 19,375 nights

2 Star hotel with 5 Star Customer Service!! I spoke to Shanil, Mgr; about my specific reason for my visit. Once I arrived I knew she had put forth the effort to make my visit exactly what I wanted. I was very pleased with her efforts. She had Susan at check in very aware of my arrival so check in was easy. The room was big & spacious. The bed was comfortable & the bathroom was clean. I enjoyed a nice bubble bath for ea of the 3 nights of my stay. The hot breakfast was good. The housekeeper, Juelita, was also very kind & helpful. Even though the hotel is a 2 Star due to it's age, furniture a little dated & stained, curtains broken but functional; none of this overrides the excellent 5 Star customer service! Because of Shanil & Juelita; I will consider another stay next time I'm in the area. They really made this stay well worth it!

2

Keriana

Feb 27, 2023

·

Stayed 3 nights

This property literally cancelled my reservation without even calling after I advise them that my card was lost. I advise them to obtain another card and no one called.

6

Latoya

Nov 8, 2025

·

Stayed 3 nights

They need to get rid of that carpet badly.. staff were wonderful. My room was clean and the amenities were great especially the washer n dryer.

6

john

Jan 14, 2023

·

Stayed 1 night

The clerk gave me a room that someone else was already occupying. She said the computer did not catch that. I actually went to the room and opened the door to find someelses clothes there.

2

MOHAMMED

Jan 10, 2025

·

Stayed 1 night

The room was not vacuumed and the bathroom was dirty. We came late at night and the staff was not welcoming. We left early morning (at around 4) as we did not feel comfortable. We received the same attitude at check-out. Not recommended.

10

Kirstie

Apr 21, 2023

·

Stayed 1 night

Reception staff is awesome

2

Carlos

Mar 17, 2025

·

Stayed 3 nights

Terrible experience, the room was dirty, towels used and on the floors and when I asked for a new room, the staff got upset, after complaining they gave me a room with smoke smell and extremely noisy, if something I learned is stay away from Country Inn.

10

John

Mar 29, 2023

·

Stayed 1 night

Staff is friendly and courteous. Remembered me from previous trips

10

Beverly

Jun 1, 2025

·

Stayed 2 nights

We are coming from another hotel which we decided to cancel due to cleanliness. Country Inn maybe “older” than the other hotels (no USB connections), but they certainly compensated for other things. Room is clean and beds very neatly made. Friendliness of the staff is also excellent…Carlos, you are awesome. Very accommodating and made our terrible experience with the other hotel much better. Would highly recommend for those who values cleanliness over our “modern” needs.

2

jie

Apr 16, 2025

·

Stayed 1 night

The front desk wrote check-out at 12 o'clock... Knocking on the guest's door at 11 o'clock, which is very impolite...

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Location

Convenient location with quick access to I-85, and several guests described the area as good.

Related guest reviews

10

Sarah

Jun 23, 2023

·

Stayed 5 nights

Great location

8

celeste

Sep 2, 2025

·

Stayed 2 nights

good area

8

Le

Apr 13, 2025

·

Stayed 2 nights

The location is good, very easy/fast to access to highway (85) Breakfast was good varieties

10

paul

Mar 13, 2024

·

Stayed 1 night

Room was excellent. Stairwells and side parking entrance were a little sketchy.

10

John

Feb 10, 2023

·

Stayed 1 night

It is a good price for a good location.

10

John

Feb 23, 2023

·

Stayed 1 night

Reasonable price and nice location. Continental breakfast, exercise room. Some nice amenities.

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Dining

Breakfast feedback is mixed: several guests enjoyed the hot buffet and options, while others found the selection basic or unappealing.

Related guest reviews

10

Sheila L

Jan 22, 2023

·

Stayed 19,375 nights

2 Star hotel with 5 Star Customer Service!! I spoke to Shanil, Mgr; about my specific reason for my visit. Once I arrived I knew she had put forth the effort to make my visit exactly what I wanted. I was very pleased with her efforts. She had Susan at check in very aware of my arrival so check in was easy. The room was big & spacious. The bed was comfortable & the bathroom was clean. I enjoyed a nice bubble bath for ea of the 3 nights of my stay. The hot breakfast was good. The housekeeper, Juelita, was also very kind & helpful. Even though the hotel is a 2 Star due to it's age, furniture a little dated & stained, curtains broken but functional; none of this overrides the excellent 5 Star customer service! Because of Shanil & Juelita; I will consider another stay next time I'm in the area. They really made this stay well worth it!

6

Jazmine

Apr 15, 2024

·

Stayed 3 nights

Breakfast options sucked, looked old. I shouldn’t have to make my own oatmeal, waffles, or anything. It kind of defeats the purpose. Also, I had the DND sign on my door and someone came in anyway.

2

Sergio

Feb 3, 2023

·

Stayed 2 nights

I would stay here only if nothing else is available. Rooms are dirty, carpet in the hallway is nasty. Bathrooms are disgusting - I didn't even want to take a shower (and the water smells very strange for some reason. The lady who works at the front desk during the nightime shift is terribly rude!! Everyone else was nice, but she literally had a RBF and just had a bad attitude towards guests, for no reason. The pool is closed, maybe because of the season. The breakfast is "meh". Probably better off walking to Wendy's or Sonic next door. Or even ordering in. Parking was fine. There was a bright parking light shining into our room, so that was annoying.

10

Vu

Apr 6, 2024

·

Stayed 1 night

Good stay and good breakfast.

6

kendra

Aug 27, 2024

·

Stayed 2 nights

Very outdated and one of the rooms had a strange moldy, musty odor, breakfast was good and the staff was very kind

4

Starsky

Jan 10, 2023

·

Stayed 19,366 nights

Breakfast

8

Le

Apr 13, 2025

·

Stayed 2 nights

The location is good, very easy/fast to access to highway (85) Breakfast was good varieties

8

Sheri

Mar 23, 2025

·

Stayed 1 night

The property was nice and affordable. It also offered a nice breakfast buffet. However, the queen bed I had was horrible. It was very bumpy and very hard and very uncomfortable. Otherwise, everything else was great.

10

John

Feb 23, 2023

·

Stayed 1 night

Reasonable price and nice location. Continental breakfast, exercise room. Some nice amenities.

8

Jane

Mar 16, 2023

·

Stayed 1 night

Very kind staff, comfortable environment. Good breakfast options! The only thing a bit off putting was having a dirty sink, side tables, and seemingly the sheets.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$75
February	$78
March	$83
April	$91
May	$93
June	$109
July	$102
August	$90
September	$89
October	$87
November	$81
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $83	17 $80	18 $85	19 $85
20 $78	21 $82	22 $83	23 $83	24 $80	25 $87	26 $89
27 $78	28 $80	29 $83	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $86	3 $86
4 $77	5 $77	6 $81	7 $81	8 $80	9 $84	10 $85
11 $75	12 $77	13 $81	14 $81	15 $78	16 $98	17 $102
18 $83	19 $86	20 $93	21 $93	22 $88	23 $102	24 $102
25 $86	26 $87	27 $93	28 $98	29 $88	30 $92	31 $92

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Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed

Room, 1 King Bed

Suite, 1 Bedroom, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Suite, 1 Bedroom

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Norcross, GA

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