Akzent Hotel Schranne

5+

The staff was very helpful and accommodating; giving us directions and booking a taxi for us when we needed it. We had dinner at the hotel and it was very delicious. I would recommend eating there. The hotel is situated near the town wall and a very easy walk to the town square.

Good

I must say this is one of the worst hotel experience I’ve had. The hotel is located in a decent area within walking distance to the Christmas markets. Unfortunately, this the only good thing I can say about this hotel. Hotel is old and dirty. Room is small, bathroom are extremely small. Wifi are almost non-existent. Have a difficult time connecting to the wifi. The front desk receptionist are terrible, seems lost when you ask them questions, on top of all these the guy is loud and extremely rude. Terrible customer service.

Great location within the old town great restaurant on site and food and service was excellent. The washroom in the room was very small but served the purpose.