Country Inn & Suites by Radisson, Bloomington-Normal West, IL
$102
/ night
Avg. for September
Prices for Country Inn & Suites by Radisson, Bloomington-Normal West, IL
Select dates to see prices and availability
$102
/ night
Avg. for September
Monthly average prices
Nightly prices at Country Inn & Suites by Radisson, Bloomington-Normal West, IL average $71 in December, the cheapest month, and $149 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $97 |
| February | $86 |
| March | $96 |
| April | $93 |
| May | $105 |
| June | $149 |
| July | $98 |
| August | $92 |
| September | $102 |
| October | $94 |
| November | $76 |
| December | $71 |
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Sep · $102
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Most expensive: June (~$149)
Cheapest: December (~$71)
About this property
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Amenities
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Dining
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 63 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Location
A stay at Country Inn & Suites by Radisson, Bloomington-Normal West, IL places you in the heart of Bloomington, a 5-minute drive from Bloomington Center for the Performing Arts and 5 minutes from Grossinger Motors Arena. This hotel is 2.8 mi (4.5 km) from Miller Park Zoo and 3.1 mi (5 km) from Illinois Wesleyan University.
What's nearby
Miller Park Zoo(2.9 miles)
Grossinger Motors Arena(2.9 miles)
McLean County Museum of History(3 miles)
Bloomington Center for the Performing Arts(2.8 miles)
McLean County Arts Center(2.9 miles)
Illinois Wesleyan University(3.1 miles)
Illinois State University(3.2 miles)
Maxwell Dog Park(3.4 miles)
David Davis Mansion(3.8 miles)
Dorothy's Grave(3.8 miles)
Redbird Arena(3.8 miles)
Carle BroMenn Medical Center(3.9 miles)
Normal Theater(4.5 miles)
Children's Discovery Museum(4.7 miles)
Den at Fox Creek Golf Course(4.8 miles)
The preferred airport for Country Inn & Suites by Radisson, Bloomington-Normal West, IL is Bloomington, IL (BMI-Central Illinois Regional)(7.8 miles)
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
ATM / Cash Machine
Location
923 Maple Hill Road, Bloomington, Illinois, United States of America
Miller Park Zoo (2.9 miles)
Grossinger Motors Arena (2.9 miles)
McLean County Museum of History (3 miles)
Bloomington Center for the Performing Arts (2.8 miles)
McLean County Arts Center (2.9 miles)
Illinois Wesleyan University (3.1 miles)
Room options
5
Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
312 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
312 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
6
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
312 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
9
Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 3
384 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
312 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews of Country Inn & Suites by Radisson, Bloomington-Normal West, IL
7
Good
Based on 1,005 verified reviews
Who stays here?
Business
12%
Couple
29%
Family
43%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Country Inn & Suites by Radisson, Bloomington-Normal West, IL describe a budget-friendly stay with mixed room conditions and cleanliness amid ongoing renovations, while amenities like the pool and hot tub are often closed or not as advertised.
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What guests think
Reviews of Country Inn & Suites by Radisson, Bloomington-Normal West, IL describe a budget-friendly stay with mixed room conditions and cleanliness amid ongoing renovations, while amenities like the pool and hot tub are often closed or not as advertised.
Cleanliness ranges from spotless rooms to reports of musty odors, damp air, pests, and worn or stained surfaces. Room quality is uneven, with dated or poorly maintained fixtures and occasional Wi‑Fi problems alongside some spacious, comfortable suites. Service is often friendly, but lapses in responsiveness and communication appear in several stays. Expect a simple stay with variable quality.
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AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub are frequently closed during renovations, with some guests encountering unclear signage and a worn parking lot. Occasional issues noted with the elevator certificate and a leak in the fitness area.
Related guest reviews
8
Joanne
Jul 30, 2024
·
Stayed 1 night
Hotel associates knowledgeable and friendly. This location perfect halfway point when traveling to visit out of state relatives. Note: elevator certificate expired Feb 2024
Hotel associates knowledgeable and friendly. This location perfect halfway point when traveling to visit out of state relatives. Note: elevator certificate expired Feb 2024
10
Tori
May 13, 2025
·
Stayed 1 night
Pool was half empty and not usable. Old carpet sitting outside under porch.
Pool was half empty and not usable. Old carpet sitting outside under porch.
8
Sharon
May 4, 2025
·
Stayed 1 night
Other properties have more choices for breakfast- not refilled very well. Is being renovated so pool and hot tub closed. Would have liked to know this ahead of time. Hot water for tea was lukewarm. Person at desk was handling desk and breakfast
Other properties have more choices for breakfast- not refilled very well. Is being renovated so pool and hot tub closed. Would have liked to know this ahead of time. Hot water for tea was lukewarm. Person at desk was handling desk and breakfast
4
Patricia
Jul 30, 2025
·
Stayed 1 night
The hotel is remodeling, but that was never mentioned on their website or when I reserve the room. The pool was closed. The park lot torn up. Worst of all the mattress was so bad, making someone roll to the middle as soon as I laid down. I told the receptionist about a light out on my bedstand. She said she would come up but never came up to the room. The faucet in the shower would only run cold water. I turned it off and turned it back on, then it would only run hot water. Very frustrating.
The hotel is remodeling, but that was never mentioned on their website or when I reserve the room. The pool was closed. The park lot torn up. Worst of all the mattress was so bad, making someone roll to the middle as soon as I laid down. I told the receptionist about a light out on my bedstand. She said she would come up but never came up to the room. The faucet in the shower would only run cold water. I turned it off and turned it back on, then it would only run hot water. Very frustrating.
6
Jay
Aug 2, 2025
·
Stayed 3 nights
The Refrigerator did not work causing storage issues for my wife’s expensive diabetes medication. Also, the exhaust fan in the bathroom was broken. The staff seems to not really care saying they would let maintenance know. The pool was also not available either.
The Refrigerator did not work causing storage issues for my wife’s expensive diabetes medication. Also, the exhaust fan in the bathroom was broken. The staff seems to not really care saying they would let maintenance know. The pool was also not available either.
6
Julie
Sep 30, 2025
·
Stayed 1 night
They advertised a hot tub, but they took it out, so that was disappointing. That is one reason i booked there or i would have went somewhere else. When you pay for that and expect it to be there, that is not right. The beds were hard as well.
They advertised a hot tub, but they took it out, so that was disappointing. That is one reason i booked there or i would have went somewhere else. When you pay for that and expect it to be there, that is not right. The beds were hard as well.
6
william
Sep 6, 2025
·
Stayed 1 night
The pool area had construction materials in it, and it wasn't clear if it was open. There were no signs on the pool door. Breakfast was good. I enjoyed our short stay.
The pool area had construction materials in it, and it wasn't clear if it was open. There were no signs on the pool door. Breakfast was good. I enjoyed our short stay.
6
Margaret And jim
May 9, 2025
·
Stayed 2 nights
Hotel was under renovation should have said that at booking time!!!
Hotel was under renovation should have said that at booking time!!!
4
chad
May 11, 2025
·
Stayed 1 night
I like that they had recently put new carpet in but the chemicals in the carpet were too strong. Hot breakfast was gone because the hotel was at capacity and the pool was out of order. The parking lot had pot holes.
I like that they had recently put new carpet in but the chemicals in the carpet were too strong. Hot breakfast was gone because the hotel was at capacity and the pool was out of order. The parking lot had pot holes.
6
George
May 9, 2025
·
Stayed 1 night
Nice place but should notify people it’s under renovation!
Nice place but should notify people it’s under renovation!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some guests found rooms clean, while others reported musty odors, dampness, pests, and stained or worn surfaces.
Related guest reviews
2
Bridget
Sep 25, 2025
·
Stayed 1 night
Staff was nowhere to be seen when we arrived. Rang the bell, called the phone, nothing for nearly 10 minutes. Then got to the room and the bathtub looked dirty, the paint job in the bathroom was sloppy with paint drips on the tile floor. There were crumbs in the bed when we pulled back the sheets and the nightstands had cup rings and also sticky stuff on them. We usually have great experienced with Country Inn & Suites which is why I prefer to book rooms with them. But this location is not great.
Staff was nowhere to be seen when we arrived. Rang the bell, called the phone, nothing for nearly 10 minutes. Then got to the room and the bathtub looked dirty, the paint job in the bathroom was sloppy with paint drips on the tile floor. There were crumbs in the bed when we pulled back the sheets and the nightstands had cup rings and also sticky stuff on them. We usually have great experienced with Country Inn & Suites which is why I prefer to book rooms with them. But this location is not great.
2
Cathy
Mar 21, 2025
·
Stayed 2 nights
Room was dirty,
Room was dirty,
4
Diane
Sep 22, 2025
·
Stayed 2 nights
While I normally do not leave reviews, I was hoping for someone to reach back out to me after receiving a text from the property regarding my stay. It was stated that someone would follow-up with me, and no one has. I realize the property is going through upgrades, so I am assuming my king suite on the 3rd floor has not had any upgrades yet. The carpet was stained, the walls were dirty with sticky dripping spilled drinks near the fridge, the bathroom doors/floor were dirty, there was rusty mildew all over the bathroom door frame, the ceiling had a huge crack, there was a dead roach on the carpet by the bedside table, and the shower had zero pressure. I mentioned this at checkout and was simply apologized to. I have never had this many issues at a hotel before and would appreciate speaking to someone about a refund. I have photos of all of the above issues if needed. Thank you.
While I normally do not leave reviews, I was hoping for someone to reach back out to me after receiving a text from the property regarding my stay. It was stated that someone would follow-up with me, and no one has. I realize the property is going through upgrades, so I am assuming my king suite on the 3rd floor has not had any upgrades yet. The carpet was stained, the walls were dirty with sticky dripping spilled drinks near the fridge, the bathroom doors/floor were dirty, there was rusty mildew all over the bathroom door frame, the ceiling had a huge crack, there was a dead roach on the carpet by the bedside table, and the shower had zero pressure. I mentioned this at checkout and was simply apologized to. I have never had this many issues at a hotel before and would appreciate speaking to someone about a refund. I have photos of all of the above issues if needed. Thank you.
4
Lynne
May 19, 2025
·
Stayed 1 night
Room was dirty, bathroom dirty, toilet seat broken, baseboards peeling away from wall…just disappointing experience
Room was dirty, bathroom dirty, toilet seat broken, baseboards peeling away from wall…just disappointing experience
2
Jacob
Dec 27, 2025
·
Stayed 1 night
Bed bugs
Bed bugs
10
Kathy
Nov 4, 2025
·
Stayed 1 night
Clean, comfortable and quiet.
Clean, comfortable and quiet.
2
Eileen
May 20, 2024
·
Stayed 1 night
Tired, exhausted from being in 2 days of extreme heat & humidity. Late arrival. Some nice upgrades have been done, but upon closer inspection, the vents, fixtures, curtains are stained, torn, rusted, corroded, crud on floors, bathrm fan sounded like an airplane taking off. The vents hadn't been cleaned in decades. Just an overwhelming grime everywhere. Doors on refridge & microwave were positioned so you couldnt access the appliances. And then i realized the air conditioning doesnt work. Air coming out, but not cold at all. The smell of mold and old funk was unbearable. Was planning on relaxing the following morning, but was out by 7:30am for some fresh & clean air. Country Inns have never been this bad. Breakfast was good. Check in lady was great. Management needs to deep clean the place.
Tired, exhausted from being in 2 days of extreme heat & humidity. Late arrival. Some nice upgrades have been done, but upon closer inspection, the vents, fixtures, curtains are stained, torn, rusted, corroded, crud on floors, bathrm fan sounded like an airplane taking off. The vents hadn't been cleaned in decades. Just an overwhelming grime everywhere. Doors on refridge & microwave were positioned so you couldnt access the appliances. And then i realized the air conditioning doesnt work. Air coming out, but not cold at all. The smell of mold and old funk was unbearable. Was planning on relaxing the following morning, but was out by 7:30am for some fresh & clean air. Country Inns have never been this bad. Breakfast was good. Check in lady was great. Management needs to deep clean the place.
6
Elizabeth
Aug 16, 2025
·
Stayed 1 night
The whole hotel smelled like weed. Staff was outside smoking a lot, but were friendly when they were actually working behind the desk. Trash all over the hallways. Pool was gross and dirty. It was also freezing. Fine for somewhere to sleep while passing through. Would not recommend overall; spend the extra $30 and stay at one of the other hotels on the same road.
The whole hotel smelled like weed. Staff was outside smoking a lot, but were friendly when they were actually working behind the desk. Trash all over the hallways. Pool was gross and dirty. It was also freezing. Fine for somewhere to sleep while passing through. Would not recommend overall; spend the extra $30 and stay at one of the other hotels on the same road.
4
Jacky
Sep 4, 2025
·
Stayed 3 nights
Black mold in the hallway. The room was so humid, our bedding was wet and so were our clothes in our suitcase when we woke up in the morning. Terrible, musty smell and damp air. We have stayed here before with no trouble, but we will not stay here again next year.
Black mold in the hallway. The room was so humid, our bedding was wet and so were our clothes in our suitcase when we woke up in the morning. Terrible, musty smell and damp air. We have stayed here before with no trouble, but we will not stay here again next year.
2
Sarah
Feb 6, 2023
·
Stayed 1 night
There was a noisy pump sound that was constant, rusty tub drain, water damage in bath painted over. Some things were up graded and soaps were available. Looked clean but had bed bugs. Night staff smelled of alcohol and was less than helpful.
There was a noisy pump sound that was constant, rusty tub drain, water damage in bath painted over. Some things were up graded and soaps were available. Looked clean but had bed bugs. Night staff smelled of alcohol and was less than helpful.
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AI-generated summary based on recent guest reviews
Rooms
Rooms vary widely; many mention dated or poorly maintained features (buckling floors, loose fixtures, uncomfortable beds) and occasional Wi‑Fi outages, while some suites are spacious and quiet.
Related guest reviews
8
Debbie
Mar 2, 2025
·
Stayed 2 nights
The room was spacious and comfortable— loved the separate sleeping/living areas. Nice and quiet, comfy bed and super nice staff. I did not have the breakfast, so I can’t say anything about that. Being close to the interstate, there was some noise, but it didn’t bother me. If you plan to make coffee, brush your teeth or take pills, be sure to bring your own water. The faucet water tastes like mold and is unusable. Also the bathroom mirror provides very little light for makeup and there is no hairdryer. In spite of those things, I enjoyed my stay and will stay again. It is a great value for the price.
The room was spacious and comfortable— loved the separate sleeping/living areas. Nice and quiet, comfy bed and super nice staff. I did not have the breakfast, so I can’t say anything about that. Being close to the interstate, there was some noise, but it didn’t bother me. If you plan to make coffee, brush your teeth or take pills, be sure to bring your own water. The faucet water tastes like mold and is unusable. Also the bathroom mirror provides very little light for makeup and there is no hairdryer. In spite of those things, I enjoyed my stay and will stay again. It is a great value for the price.
6
Mike
Jun 29, 2024
·
Stayed 1 night
This was one of the most unpleasant hotels we stayed in on our road trip across America. The place was just outdated and there was no internet which apparently had been out for a week and wasn't expected back until the following week. That seemed ridiculous. The staff were disengaged and didn't even bother to tell us there was an elevator so we dragged our suitcases up to the third floor and only then discovered the elevator ourselves. The breakfast was fine but unattended by staff. The room was outdated, uncomfortable, but clean. We were glad that we only had one night there.
This was one of the most unpleasant hotels we stayed in on our road trip across America. The place was just outdated and there was no internet which apparently had been out for a week and wasn't expected back until the following week. That seemed ridiculous. The staff were disengaged and didn't even bother to tell us there was an elevator so we dragged our suitcases up to the third floor and only then discovered the elevator ourselves. The breakfast was fine but unattended by staff. The room was outdated, uncomfortable, but clean. We were glad that we only had one night there.
6
nicole
Aug 2, 2024
·
Stayed 3 nights
The tile floor was breaking off all over the place in the room. We found spiders and a beetle in the room and the toilet wasn’t properly sealed to the floor. The entire hotel was extremely humid and we both left with scratchy throats. Most of the breakfast machines were broken and we had to have our key reset 3 times in a 3 day stay. When we went to the front desk, we always ended up needing to call the hotel to find anyone to speak with!
The tile floor was breaking off all over the place in the room. We found spiders and a beetle in the room and the toilet wasn’t properly sealed to the floor. The entire hotel was extremely humid and we both left with scratchy throats. Most of the breakfast machines were broken and we had to have our key reset 3 times in a 3 day stay. When we went to the front desk, we always ended up needing to call the hotel to find anyone to speak with!
6
Bernard
Jun 26, 2024
·
Stayed 1 night
Main complain is that the Internet didn't work. I needed a hotel for two reasons, suitability of its location on a long road trip, and availability of internet so that I could work for as many hours as possible after checking-in in the late afternoon and before checking-out the next morning. I was able to connect to the internet without a problem, but UNable to access a single website, including my own on which I needed to work. I spent my entire stay there siting on a sofa and staring into space, and am now a couple of days behind with my work.
Main complain is that the Internet didn't work. I needed a hotel for two reasons, suitability of its location on a long road trip, and availability of internet so that I could work for as many hours as possible after checking-in in the late afternoon and before checking-out the next morning. I was able to connect to the internet without a problem, but UNable to access a single website, including my own on which I needed to work. I spent my entire stay there siting on a sofa and staring into space, and am now a couple of days behind with my work.
6
Thomas
Aug 12, 2024
·
Stayed 2 nights
The laminate floor was coming up in many places in the bedroom, molding coming away from the walls, phone didn’t work because the wires were cut/frayed, the tub spout pulled out of the wall. The front desk staff was nice and the breakfast offering were good (juice machine was broken but indicated that and they made juice containers available). If the issues were fixed I would stay again.
The laminate floor was coming up in many places in the bedroom, molding coming away from the walls, phone didn’t work because the wires were cut/frayed, the tub spout pulled out of the wall. The front desk staff was nice and the breakfast offering were good (juice machine was broken but indicated that and they made juice containers available). If the issues were fixed I would stay again.
6
william
Feb 23, 2025
·
Stayed 1 night
Older hotel based on general appearance of room, carpeting though out, paint. Our room had cracked sinks basin that didn’t effect function just appearance. Bed was very uncomfortable with firm sides and soft sagging middle that pulled you in while sleeping. Staff was friendly and reminded us that hotel was under new ownership and going to get remolded (why pool and hot tub was not working during our stay)
Older hotel based on general appearance of room, carpeting though out, paint. Our room had cracked sinks basin that didn’t effect function just appearance. Bed was very uncomfortable with firm sides and soft sagging middle that pulled you in while sleeping. Staff was friendly and reminded us that hotel was under new ownership and going to get remolded (why pool and hot tub was not working during our stay)
6
Laura
Dec 22, 2024
·
Stayed 1 night
The first room we got to the exhaust AND fridge were not working. We told the front desk and after a bit of argument they moved us. The second room was in working order but the laminate flooring that they had laid down over the carpet was coming up. The hotel has been “updated” but it’s a poorly done job. They need serious renovations
The first room we got to the exhaust AND fridge were not working. We told the front desk and after a bit of argument they moved us. The second room was in working order but the laminate flooring that they had laid down over the carpet was coming up. The hotel has been “updated” but it’s a poorly done job. They need serious renovations
10
Julie
Jul 16, 2024
·
Stayed 1 night
I booked as the chain has a good reputation and the price was excellent. It surpassed expectations. The room was a 2 room suite and very comfortable. Good breakfast options. Staff was very accommodating
I booked as the chain has a good reputation and the price was excellent. It surpassed expectations. The room was a 2 room suite and very comfortable. Good breakfast options. Staff was very accommodating
2
Paul
Feb 9, 2024
·
Stayed 1 night
The floor is broken and warped, vinyl planks. Noisy and very dated. Bathroom was very poor shape as well. Neighbors had tv on all night and loud. Only slept 4 hours due to the hardness of the bed and noises.
The floor is broken and warped, vinyl planks. Noisy and very dated. Bathroom was very poor shape as well. Neighbors had tv on all night and loud. Only slept 4 hours due to the hardness of the bed and noises.
10
Robin
Jul 18, 2025
·
Stayed 1 night
Christie was amazing! She was friendly and kind, and accommodating for our large group. She made us feel right at home and set up space for us to gather, and made sure we had what we needed. The rooms were spacious and quiet with comfortable beds and a big bathroom.
Christie was amazing! She was friendly and kind, and accommodating for our large group. She made us feel right at home and set up space for us to gather, and made sure we had what we needed. The rooms were spacious and quiet with comfortable beds and a big bathroom.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many describe friendly, helpful staff, but there are reports of slow or absent assistance, curt interactions, and weak follow-up.
Related guest reviews
2
Michelle
Nov 26, 2024
·
Stayed 2 nights
Absolutely the worst customer experience ever. I booked a 2 night stay for my 6 year old grandson for the weekend since this property has an indoor pool. Upon arrival, I noticed that the pool was closed due to maintenance. I told the lady at the front desk that I wanted to cancel my reservation since the reason I booked the room was because I wanted to stay at a property that had a pool. The clerk was extremely rude and told me that she would not refund my money. She stated that I would not be able to find a cheaper place to stay so I shouldn’t be so petty about the pool. I informed her that at this point I needed to stay at a place with a pool for my grandson to enjoy since we were staying two days. After over an hour of waiting she still refused to refund my money or let me transfer my reservation to another property. I ended up booking staying at the Chateau since it had a nice pool AND hot tub. I have stayed at other County Inn & Suites and have never had an issue. I will never stay at this hotel again or deal with such disagreeable people.
Absolutely the worst customer experience ever. I booked a 2 night stay for my 6 year old grandson for the weekend since this property has an indoor pool. Upon arrival, I noticed that the pool was closed due to maintenance. I told the lady at the front desk that I wanted to cancel my reservation since the reason I booked the room was because I wanted to stay at a property that had a pool. The clerk was extremely rude and told me that she would not refund my money. She stated that I would not be able to find a cheaper place to stay so I shouldn’t be so petty about the pool. I informed her that at this point I needed to stay at a place with a pool for my grandson to enjoy since we were staying two days. After over an hour of waiting she still refused to refund my money or let me transfer my reservation to another property. I ended up booking staying at the Chateau since it had a nice pool AND hot tub. I have stayed at other County Inn & Suites and have never had an issue. I will never stay at this hotel again or deal with such disagreeable people.
6
Philip
Mar 20, 2023
·
Stayed 1 night
Desk clerk was unavailable at check in and could not be found for 20 minutes.
Desk clerk was unavailable at check in and could not be found for 20 minutes.
10
margaret
Apr 3, 2023
·
Stayed 1 night
Young man at check in was excellent and efficient. Bathroom has no towel bars or toilet tissue holder. AC does not work well. Bathroom mirror is distorted. Hinge on bathroom door is coming off resulting in a resounding bang when you shut the door. It just seems cheaply done.
Young man at check in was excellent and efficient. Bathroom has no towel bars or toilet tissue holder. AC does not work well. Bathroom mirror is distorted. Hinge on bathroom door is coming off resulting in a resounding bang when you shut the door. It just seems cheaply done.
10
michael
Jul 25, 2024
·
Stayed 1 night
Nice and clean staff was wonderful. Price was super.
Nice and clean staff was wonderful. Price was super.
4
KEVIN
Sep 30, 2025
·
Stayed 1 night
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
4
Angela
Jun 16, 2025
·
Stayed 3 nights
Overall this property worked for what we needed and was a good price. On the plus side, the night desk agent was super friendly and helpful. I’d give him a 10/10. Also on the plus side is distance to the festival grounds if you are walking to Tailgates N Tallboys. Now the negative list: They did not have enough parking spaces for the number of rooms sold so if you were the last ones to the hotel at night, you did not have a place to park. Every night guests ended up parking at neighboring lots and we saw several get towed the next morning. The pool and hot tub were closed for ‘maintenance’ all weekend which was not disclosed at booking. Our room was not in good repair. The couch had stains on the cushions. The curtains and walls had huge stains. There was no bedding for the sofa bed. (They did give us some when we asked) When we asked for 4 new towels, they gave us 3 and said they were almost out of clean laundry so they couldn’t give us 4 even though we had 4 people in the room. Our toilet clogged and we called down and asked for a plunger. They brought it up but the two employees had a disagreement over which one would come in and help us until I said I would do it, I just needed the plunger. Then they told us that you aren’t allowed to put any toilet paper in their toilets. It all has to go in the garbage can or the toilets will overflow. Overall, I hope to not need to stay at this location again. It was by far the worst of any from this chain that I’ve stayed in.
Overall this property worked for what we needed and was a good price. On the plus side, the night desk agent was super friendly and helpful. I’d give him a 10/10. Also on the plus side is distance to the festival grounds if you are walking to Tailgates N Tallboys. Now the negative list: They did not have enough parking spaces for the number of rooms sold so if you were the last ones to the hotel at night, you did not have a place to park. Every night guests ended up parking at neighboring lots and we saw several get towed the next morning. The pool and hot tub were closed for ‘maintenance’ all weekend which was not disclosed at booking. Our room was not in good repair. The couch had stains on the cushions. The curtains and walls had huge stains. There was no bedding for the sofa bed. (They did give us some when we asked) When we asked for 4 new towels, they gave us 3 and said they were almost out of clean laundry so they couldn’t give us 4 even though we had 4 people in the room. Our toilet clogged and we called down and asked for a plunger. They brought it up but the two employees had a disagreement over which one would come in and help us until I said I would do it, I just needed the plunger. Then they told us that you aren’t allowed to put any toilet paper in their toilets. It all has to go in the garbage can or the toilets will overflow. Overall, I hope to not need to stay at this location again. It was by far the worst of any from this chain that I’ve stayed in.
10
Adrienne
Dec 13, 2024
·
Stayed 3 nights
Staff was friendly and eager to assist and accommodate
Staff was friendly and eager to assist and accommodate
4
Gary
Jun 10, 2025
·
Stayed 1 night
No body wash in dispenser. Shampoo almost empty. No coffee packets for room coffee maker. Front desk didn't respond to request for more coffee, even after asking if we needed anything.
No body wash in dispenser. Shampoo almost empty. No coffee packets for room coffee maker. Front desk didn't respond to request for more coffee, even after asking if we needed anything.
10
Carol
Dec 2, 2025
·
Stayed 1 night
The staff was very informative and helpful.
The staff was very informative and helpful.
10
Daniela
Dec 5, 2024
·
Stayed 2 nights
The staff is very charming and kind.
The staff is very charming and kind.
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AI-generated summary based on recent guest reviews
Location
Convenient to the interstate, festivals, and dining, though a few guests found the property hard to locate or access.
Related guest reviews
10
Karen
Apr 13, 2025
·
Stayed 1 night
Centrally located
Centrally located
8
Stasha
Jun 26, 2023
·
Stayed 3 nights
We stayed for the Bloomington Tailgates N Tallboys and it was close to the festival. And Walmart was nearby for any items we forgot for our stay. As well as a few dining options within walking distance.
We stayed for the Bloomington Tailgates N Tallboys and it was close to the festival. And Walmart was nearby for any items we forgot for our stay. As well as a few dining options within walking distance.
10
Bridget
Jul 28, 2024
·
Stayed 1 night
Close to hiway
Close to hiway
10
CURTIS
Jun 2, 2024
·
Stayed 1 night
Very clean, newer facility. We like the hard wood plank flooring (no carpet) in the rooms. Good sized (40 in?) TV. Great location to the highway and easy into B-N. Just a great place to stay.
Very clean, newer facility. We like the hard wood plank flooring (no carpet) in the rooms. Good sized (40 in?) TV. Great location to the highway and easy into B-N. Just a great place to stay.
10
Joanne
Jul 29, 2025
·
Stayed 1 night
Convenient clean location stop for our roadtrip
Convenient clean location stop for our roadtrip
10
Jed
Oct 18, 2025
·
Stayed 1 night
Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.
Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.
8
Kisha
Jun 6, 2023
·
Stayed 1 night
Quiet location but close to many food options
Quiet location but close to many food options
4
KEVIN
Sep 30, 2025
·
Stayed 1 night
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
4
Angela
Jun 16, 2025
·
Stayed 3 nights
Overall this property worked for what we needed and was a good price. On the plus side, the night desk agent was super friendly and helpful. I’d give him a 10/10. Also on the plus side is distance to the festival grounds if you are walking to Tailgates N Tallboys. Now the negative list: They did not have enough parking spaces for the number of rooms sold so if you were the last ones to the hotel at night, you did not have a place to park. Every night guests ended up parking at neighboring lots and we saw several get towed the next morning. The pool and hot tub were closed for ‘maintenance’ all weekend which was not disclosed at booking. Our room was not in good repair. The couch had stains on the cushions. The curtains and walls had huge stains. There was no bedding for the sofa bed. (They did give us some when we asked) When we asked for 4 new towels, they gave us 3 and said they were almost out of clean laundry so they couldn’t give us 4 even though we had 4 people in the room. Our toilet clogged and we called down and asked for a plunger. They brought it up but the two employees had a disagreement over which one would come in and help us until I said I would do it, I just needed the plunger. Then they told us that you aren’t allowed to put any toilet paper in their toilets. It all has to go in the garbage can or the toilets will overflow. Overall, I hope to not need to stay at this location again. It was by far the worst of any from this chain that I’ve stayed in.
Overall this property worked for what we needed and was a good price. On the plus side, the night desk agent was super friendly and helpful. I’d give him a 10/10. Also on the plus side is distance to the festival grounds if you are walking to Tailgates N Tallboys. Now the negative list: They did not have enough parking spaces for the number of rooms sold so if you were the last ones to the hotel at night, you did not have a place to park. Every night guests ended up parking at neighboring lots and we saw several get towed the next morning. The pool and hot tub were closed for ‘maintenance’ all weekend which was not disclosed at booking. Our room was not in good repair. The couch had stains on the cushions. The curtains and walls had huge stains. There was no bedding for the sofa bed. (They did give us some when we asked) When we asked for 4 new towels, they gave us 3 and said they were almost out of clean laundry so they couldn’t give us 4 even though we had 4 people in the room. Our toilet clogged and we called down and asked for a plunger. They brought it up but the two employees had a disagreement over which one would come in and help us until I said I would do it, I just needed the plunger. Then they told us that you aren’t allowed to put any toilet paper in their toilets. It all has to go in the garbage can or the toilets will overflow. Overall, I hope to not need to stay at this location again. It was by far the worst of any from this chain that I’ve stayed in.
6
Laurie
Sep 13, 2024
·
Stayed 1 night
Hotel overall was fine. Easy on and off expressway. The room had an updated sink, but the floors was old laminate, echo from the TV, not very warm feeling. Front doors do not have electric opening, so hard to get in with a cart full of personal items.
Hotel overall was fine. Easy on and off expressway. The room had an updated sink, but the floors was old laminate, echo from the TV, not very warm feeling. Front doors do not have electric opening, so hard to get in with a cart full of personal items.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent, ranging from good hot options to complaints of empty or low-quality items, lukewarm coffee, and an occasionally rude attendant.
Related guest reviews
10
Denise
Oct 16, 2023
·
Stayed 1 night
Fantastic stay. Clean rooms, wonderful breakfast, extremely friendly staff.
Fantastic stay. Clean rooms, wonderful breakfast, extremely friendly staff.
8
Sharon
May 4, 2025
·
Stayed 1 night
Other properties have more choices for breakfast- not refilled very well. Is being renovated so pool and hot tub closed. Would have liked to know this ahead of time. Hot water for tea was lukewarm. Person at desk was handling desk and breakfast
Other properties have more choices for breakfast- not refilled very well. Is being renovated so pool and hot tub closed. Would have liked to know this ahead of time. Hot water for tea was lukewarm. Person at desk was handling desk and breakfast
6
Debra
Jun 2, 2025
·
Stayed 1 night
Our stay was clean. We were not told pool was not usable. Breakfast was the worst. I understand the food is heat and serve but it was the WORST! The toilet in our room was a very low to the ground. The sink did not drain properly and slow! ,These are just to name a few things. No we will never stay here again.
Our stay was clean. We were not told pool was not usable. Breakfast was the worst. I understand the food is heat and serve but it was the WORST! The toilet in our room was a very low to the ground. The sink did not drain properly and slow! ,These are just to name a few things. No we will never stay here again.
10
Linda
Dec 18, 2025
·
Stayed 1 night
Clean rooms. Good breakfast Quiet
Clean rooms. Good breakfast Quiet
8
Genevieve
Nov 10, 2025
·
Stayed 1 night
Clean room delish breakfast
Clean room delish breakfast
10
Gregory
Oct 13, 2024
·
Stayed 1 night
Good people, clean, good breakfast
Good people, clean, good breakfast
10
John
Dec 15, 2024
·
Stayed 1 night
Excellent value for the cost. Very clean, quiet, comfortable. Good breakfast to boot. Will definitely stay here again when out this way
Excellent value for the cost. Very clean, quiet, comfortable. Good breakfast to boot. Will definitely stay here again when out this way
8
Joann
Jul 25, 2024
·
Stayed 1 night
The only issue with the rooms were that the carpet felt damp. Maybe it was recently shampooed and not completely dried?? The big negative was the lady in charge of the breakfast area. She was very, very rude! She snaped at people, was sarcastic, and banged things around when asked for help. Pretty much told a mam he lied about the water being cold for coffee. Only to find out he was right. Openly complained to herself as she replaced it. She pushed my adult daughter aside and reached across her and picked up the serving spoon she had just put down and slammed it down almost the same way as my daughter put it down. All while giving a big humm sound of frustration. Someone went to move a chair so the 3 of them could sit at the same table. She snapped that the chairs were not allowed to move and to get a chair down from the shelf "if" they really needed it. One man put some gravy on his plate, turned to tell his wife that it looked good. The lady interrupted him and asked if he was done with the gravy, he said "I guess I am." She reached in front of him, slammed the lid back on the gravy and said "Put the lids back on when you are done."(Paused) then said "Please," Her tone was very angry. I told the front desk staff and they said they get quite a lot of complains about her. Please provide some customer service training to the poor woman or replace her with someone who understands the hospitality industry. She made for a very uncomfortable ending to our stay.
The only issue with the rooms were that the carpet felt damp. Maybe it was recently shampooed and not completely dried?? The big negative was the lady in charge of the breakfast area. She was very, very rude! She snaped at people, was sarcastic, and banged things around when asked for help. Pretty much told a mam he lied about the water being cold for coffee. Only to find out he was right. Openly complained to herself as she replaced it. She pushed my adult daughter aside and reached across her and picked up the serving spoon she had just put down and slammed it down almost the same way as my daughter put it down. All while giving a big humm sound of frustration. Someone went to move a chair so the 3 of them could sit at the same table. She snapped that the chairs were not allowed to move and to get a chair down from the shelf "if" they really needed it. One man put some gravy on his plate, turned to tell his wife that it looked good. The lady interrupted him and asked if he was done with the gravy, he said "I guess I am." She reached in front of him, slammed the lid back on the gravy and said "Put the lids back on when you are done."(Paused) then said "Please," Her tone was very angry. I told the front desk staff and they said they get quite a lot of complains about her. Please provide some customer service training to the poor woman or replace her with someone who understands the hospitality industry. She made for a very uncomfortable ending to our stay.
2
Christopher
Apr 18, 2025
·
Stayed 1 night
Free breakfast was a joke and inedible. regular coffee was like tea. decaf was better but cold. bagels hard as rock. tv's were something from 15 years ago. one of the room's walls was.painted black. the tile in the bathroom was unfinished. nearly no water pressure in the shower. this place is an embarassment to Country Inn & Suite brand
Free breakfast was a joke and inedible. regular coffee was like tea. decaf was better but cold. bagels hard as rock. tv's were something from 15 years ago. one of the room's walls was.painted black. the tile in the bathroom was unfinished. nearly no water pressure in the shower. this place is an embarassment to Country Inn & Suite brand
6
Richard
Sep 5, 2024
·
Stayed 3 nights
The bathroom door would not shut. Then maintenance worked on it and it would hit you from behind if you did not catch it. The breakfast was mediocre. The cereal machines were broken, and outdated pastries. Very disappointed with this Country Inn Brand.
The bathroom door would not shut. Then maintenance worked on it and it would hit you from behind if you did not catch it. The breakfast was mediocre. The cereal machines were broken, and outdated pastries. Very disappointed with this Country Inn Brand.
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AI-generated summary based on recent guest reviews
6
Michelle
5 days ago
·
Stayed 1 night
Stuffy smell as soon as you walk in the building. The smell was like carpet that needed cleaned/old cigarette smoke/no AC kind of smell. The elevator was the same as well as the hallway and room. Thank goodness room was a little better after turning room AC on. But carpet still felt dirty. Parts of the wall/corners were damaged/paint off. Beds and linen were clean and nice though.
Stuffy smell as soon as you walk in the building. The smell was like carpet that needed cleaned/old cigarette smoke/no AC kind of smell. The elevator was the same as well as the hallway and room. Thank goodness room was a little better after turning room AC on. But carpet still felt dirty. Parts of the wall/corners were damaged/paint off. Beds and linen were clean and nice though.
4
Christina
5 days ago
·
Stayed 1 night
Place is just dirty. Pool was closed due to a chemical problem. Staff was pretty rude when delivering info. Not impressed. Won't stay again.
Place is just dirty. Pool was closed due to a chemical problem. Staff was pretty rude when delivering info. Not impressed. Won't stay again.
6
Decobie
2 weeks ago
·
Stayed 1 night
Room was clean , just had a smell to it. Other than it was good
Room was clean , just had a smell to it. Other than it was good
8
COREY
Aug 10, 2026
·
Stayed 1 night
Not having any issues is always great with me. Staff was nice, room was nice, breakfast was good. Outside grounds is kind of a mess. Thank you.
Not having any issues is always great with me. Staff was nice, room was nice, breakfast was good. Outside grounds is kind of a mess. Thank you.
10
Ronald
Jul 19, 2026
·
Stayed 1 night
Very friendly helpful staff. Disappointed the Hot tub was filled in, on hotels.com it said it was there which was part of the reason I booked this hotel. Breakfast was good beat most others I've stayed at.
Very friendly helpful staff. Disappointed the Hot tub was filled in, on hotels.com it said it was there which was part of the reason I booked this hotel. Breakfast was good beat most others I've stayed at.
Property Policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Country Inn & Suites by Radisson, Bloomington-Normal West, IL
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities including public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Bloomington, within a 5-minute drive of Bloomington-Normal Factory Stores and Bloomington Center for the Performing Arts. It is approximately 2.8 miles from Grossinger Motors Arena and Miller Park Zoo.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 6:00 AM to midnight.
What are the policies for guests staying with children?
Up to 3 children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: NO DATA
- 2026-09-18: 329.0982822239685USD
- 2026-09-19: 320.7359437458801USD
- 2026-09-20: 86.2136711812973USD
- 2026-09-21: 86.54197039562226USD
- 2026-09-22: 86.29751329223633USD
- 2026-09-23: 78.72633357528686USD
- 2026-09-24: 72.81085838119506USD
- 2026-09-25: 81.57264331832886USD
- 2026-09-26: 77.59575556194305USD
- 2026-09-27: 79.50452624977112USD
- 2026-09-28: 79.58063420375824USD
- 2026-09-29: 84.54996128105164USD
- 2026-09-30: 84.54282205924987USD
- 2026-10-01: 73.6117285837555USD
- 2026-10-02: 107.4331356911087USD
- 2026-10-03: 125.3469917729187USD
- 2026-10-04: 79.58777342556USD
- 2026-10-05: 75.60373769832611USD
- 2026-10-06: 76.58903779743194USD
- 2026-10-07: 77.89856880432129USD
- 2026-10-08: 103.4562479347229USD
- 2026-10-09: 190.02678396659852USD
- 2026-10-10: 190.02678396659852USD
- 2026-10-11: 79.58777342556USD
- 2026-10-12: 79.58777342556USD
- 2026-10-13: 76.60331624103546USD
- 2026-10-14: 76.90948036815644USD
- 2026-10-15: 84.54996128105164USD
- 2026-10-16: 237.76198317565917USD
- 2026-10-17: 190.80504663345337USD
- 2026-10-18: 79.90672865840912USD
- 2026-10-19: 76.90948036815644USD
- 2026-10-20: 88.88849961635589USD
- 2026-10-21: 85.90123398796081USD
- 2026-10-22: 86.890331173172USD
- 2026-10-23: 228.7702383049011USD
- 2026-10-24: 228.7702383049011USD
- 2026-10-25: 79.90672865840912USD
- 2026-10-26: 79.90672865840912USD
- 2026-10-27: 79.90672865840912USD
- 2026-10-28: 89.7752417086029USD
- 2026-10-29: 83.92304836658478USD
- 2026-10-30: 87.15169143405915USD
- 2026-10-31: 84.88217131908416USD
- 2026-11-01: 79.90672865840912USD
- 2026-11-02: 79.90672865840912USD
- 2026-11-03: 79.90672865840912USD
- 2026-11-04: 88.91846510002136USD
- 2026-11-05: 82.923968519516USD
- 2026-11-06: 95.88208479297637USD
- 2026-11-07: 90.89665072139739USD
- 2026-11-08: 89.7752417086029USD
- 2026-11-09: 79.90672865840912USD
- 2026-11-10: 79.90672865840912USD
- 2026-11-11: 95.88208479297637USD
- 2026-11-12: 95.88208479297637USD
- 2026-11-13: 95.88208479297637USD
- 2026-11-14: 95.88208479297637USD
- 2026-11-15: 79.90672865840912USD
- 2026-11-16: 79.90672865840912USD
- 2026-11-17: 89.85760523071289USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
- Pool access available from 6:00 AM to midnight.
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 25.00 per accommodation, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
ATM / Cash Machine
Services
Business Center
ATM / Cash Machine
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Fitness Center (nearby)
General
Non-Smoking Rooms
Allergy-Free Room Available
Vending Machines
Family Room
Beach Sun Loungers
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi