Is parking available at the property?

Self parking is available on-site for a fee of CAD 35 per day, which includes in/out privileges. Valet parking is also offered at a fee of CAD 50 per day. Parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately CAD 21 to 30 for adults and CAD 10 to 20 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of CAD 70 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Victoria (Bear Mountain Resort), within a 15-minute drive of Goldstream Provincial Park and Hatley Castle. It is approximately 6.6 miles from Fort Rodd Hill National Historic Park and 10.8 miles from Chinatown. Public transport availability is not mentioned.

What are the policies for guests staying with children?

Up to 3 children aged 18 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 30 per night, subject to availability. Advance request or confirmation is required.

The Westin Bear Mountain Resort & Spa, Victoria

Average nightly price at The Westin Bear Mountain Resort & Spa, Victoria by month, last 12 months (USD)
Month	Average price
January	US$150
February	US$147
March	US$166
April	US$222
May	US$295
June	US$300
July	US$294
August	US$313
September	US$265
October	US$183
November	US$147
December	US$142

What guests think

At The Westin Bear Mountain Resort & Spa, Victoria, travelers praise the scenic mountain setting, friendly staff, and generally clean, comfortable rooms, while recurring drawbacks include pricey parking and limited or extra-cost access to pool and fitness facilities.

Many guests enjoy spacious suites with balconies and views, though a few mention smaller or dated rooms and occasional temperature or noise issues. Food and drink are widely complimented, but hours can end early and prices feel high to some. The location is peaceful yet remote, with limited amenities within walking distance. Expect a quiet, scenic stay with strong service and some extra fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Golf and tennis are highlights, but multiple reviews note no free on-site pool and that access to the adjacent pool and gym can be closed or costs extra. Parking is paid and considered pricey; a few mention elevator outages and variable spa access or quality.

Related guest reviews

6

Lauren

15 Aug 2025

·

Stayed 1 night

They were filming a movie at the hotel. When we arrived the pool was closed to the hotel guests. We were only staying for one night with friends that had just flew in from California. We had kids and a big reason we chose this hotel was for the kids to have a dip in the pool after a long day of travel. Very disappointed we were never made aware of this prior to our arrival, specially since we were only there for one night and had to leave early in the morning. The parking was totally full because of film trucks and we had to stay in a far off underground, and still pay $30 per car… we had two. Was not overly impressed with the guest service.

8

Swati

2 May 2024

·

Stayed 1 night

It was good, but swimming pool and hot pool were temporarily closed. ☹️

6

Richard

14 Aug 2025

·

Stayed 2 nights

Nice hotel. Good restaurant and bar. Great staff. Very clean and classy. The hotel has had a split with the golf courses and the pool/gym complex. So to use the gym or pool you must pay. That is $45 per person/per day. We paid $450+ for a very small room. Beds were great and we had a nice view but it was cramped. Small rooms, pool and gym not included in price.....not impressed!!! For a 4 star Westin Hotel it was very underwhelming

6

Steven

4 Aug 2025

·

Stayed 2 nights

Elevators were sketchy and would move before the door closes. The spa wasn’t open for my stay had to go into town to the ymca, wish they had a pool or sauna on site. We went into town more then stay around the resort which I didn’t think was worth the cost.

8

David

25 Aug 2025

·

Stayed 2 nights

My stay at The Westin Bear Mountain was excellent. The breakfast there was good, although it was very sunny and hot. One bad thing is that there is no on-site swimming pool. Please consider adding one for the convenience of others.

10

Fahim

9 Jun 2025

·

Stayed 3 nights

The only thing missing from this property is a pool! If they had a pool as part of the offering there would literally be nothing else you would need!

10

Debbie

26 Oct 2025

·

Stayed 4 nights

The mountain community setting was absolutely beautiful. We had a large balcony overlooking both the hills and golf course - stunning. Resort surrounding landscaping is beautiful. Service was outstanding. Rooms were well supplied and very clean. There was also a fun and good restaurant across from the resort. Only complaint was cost of on-site parking at $35 per night. We thoroughly enjoyed our stay and would return and recommend it to family and friends. Dan and Deb

6

Monica

21 Aug 2023

·

Stayed 2 nights

I was very disappointed that there was not a pool or a sun deck at the resort. Expedia didn’t highlight that fact. If we wanted to use the pool next door it was a $45 fee per person. Never In all my hotel stays have I experienced anything like that. I took photos of a deck that had empty flower pots and dog dropping on it, very uninviting. We finally found the hot tub in the morning, it had empty beer cans and wet towels all around it and the water was dirty. The best part of the hotel was the outstanding staff. Everyone was so nice. The Spa was great, I had the best pedicure.

8

Sandra

29 Jul 2025

·

Stayed 3 nights

The staff is awesome, but be aware you don't get Marriot bonvoy points if you book thru Expedia. The rooms are neat and clean though are definitely showing some wear and tear, grout tiling cracking, baseboards scuffed, art work soiled. You will have to travel into town to use the YMCA to go swimming, even tho the is a pool on site. I heard it's available for $50 a day. But wasn't offered

10

Dan

15 Jun 2024

·

Stayed 2 nights

This was a great hotel to stay in, and its proximity to where we needed to be was convenient. The staff were friendly and anticipated all of our needs. A huge shout out to the valet attendant who noticed that our family was dressed in formal clothes as the rain started coming in and offered us a ride on the golf cart to our vehicle. My only criticism is the lack of self-parking available. Trying to get a spot at times without needing to rely on valet service was challenging. Overall, I'd consider staying there again.

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Cleanliness

Rooms are generally clean and well kept, with several calling them spotless. Some note maintenance or cleanliness lapses such as worn finishes, mold in showers, or missed debris.

Related guest reviews

10

Debra

3 Nov 2025

·

Stayed 2 nights

Front desk service was very helpful at check-in and very quick. Room was spacious and clean with beautiful view to enjoy sunrise. Unfortunately there is not any room service. I got food to go and take back to my room. The minestrone soup was disappointing (bland). The other appetizer was just OK. The tiramisu was delicious.

10

Kyle

8 Dec 2025

·

Stayed 1 night

Clean room and wonderful staff.

8

Matthew

30 Oct 2024

·

Stayed 2 nights

Staff were very helpful and accommodating. Rooms were spacious and fairly clean (some chips left under bed) but otherwise nice

10

Frank

19 Oct 2025

·

Stayed 1 night

My wife and I stayed one night at Bear Mountain Resort and had an amazing experience. The room was spotless and had an incredible view overlooking the golf course. We watched the Blue Jays game at the restaurant and really enjoyed the atmosphere, great food, and drinks. The staff were friendly and attentive, and the whole property had a relaxing, upscale vibe. We’ll definitely be back for a longer stay next time!

10

Robert

30 Nov 2023

·

Stayed 1 night

Rooms are spacious with large balcony. Did notice the shower not being kept up as black mold in corners.

10

Tyler

30 Nov 2025

·

Stayed 2 nights

Great staff, clean, and restaurant is excellent

10

Ying

28 Apr 2024

·

Stayed 2 nights

Very nice staff , good views, quiet and clean

8

Sandra

29 Jul 2025

·

Stayed 3 nights

The staff is awesome, but be aware you don't get Marriot bonvoy points if you book thru Expedia. The rooms are neat and clean though are definitely showing some wear and tear, grout tiling cracking, baseboards scuffed, art work soiled. You will have to travel into town to use the YMCA to go swimming, even tho the is a pool on site. I heard it's available for $50 a day. But wasn't offered

4

Ian

19 Sept 2024

·

Stayed 3 nights

In need of refurbishment/ worn out fixtures and fittings/ furniture dated/ water leak marks on ceiling Jacuzzi bath nozzles looked dirty and disgusting Fridge freezer sounds like a chainsaw during first night. Not representative of advertised

10

Sergej

1 May 2023

·

Stayed 2 nights

Clean and quiet

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Rooms

Many rooms and suites are spacious with balconies and views, sometimes with kitchens. Others report smaller or dated spaces, warm rooms with limited A/C, noise from adjoining rooms or events, and mixed comfort with beds and pillows.

Related guest reviews

6

Alexandra

21 Apr 2024

·

Stayed 4 nights

These rooms need a refresh and the bathrooms needs to be re thought. We paid a lot of $ to stay and the rooms are sub par. Beautiful property though.

10

Bryan

26 May 2025

·

Stayed 3 nights

This is a beautiful property overlooking the golf course and the mountains. Off the beaten path but not too far away from Victoria, it was a perfect spot for our family of four to land. We had a suite with a pull out couch and a king bed which with a kitchen and dining area and a huge balcony. We were extremely pleased with the spacious room. Plan on returning.

8

A

9 Oct 2023

·

Stayed 2 nights

The resort was grand and spacious. Room and patio was also very spacious. October there is only heat and no air conditioning. Our room, with all windows open was way too hot. They apologized but there was no solution. Not enough car charging. TV was slow with very few free options. Most staff was very kind and helpful. Views on "Course Side" were spectacular!

6

Richard

14 Aug 2025

·

Stayed 2 nights

Nice hotel. Good restaurant and bar. Great staff. Very clean and classy. The hotel has had a split with the golf courses and the pool/gym complex. So to use the gym or pool you must pay. That is $45 per person/per day. We paid $450+ for a very small room. Beds were great and we had a nice view but it was cramped. Small rooms, pool and gym not included in price.....not impressed!!! For a 4 star Westin Hotel it was very underwhelming

10

Erin

26 Oct 2025

·

Stayed 2 nights

Beautiful area, nice hotel, big nice rooms, would stay here again for sure.

8

Mark

8 Sept 2025

·

Stayed 2 nights

Room was great but the Sat evening was marred with crying child in connecting room. That extended into the next morning. Not much you can do when parents seem to do nothing about their children. That knocked quiet out of the weekend from my perspective.

6

Brian

17 Jul 2024

·

Stayed 4 nights

The location and hotel are great. It's a beautiful spot in the mountains with great views and the area is quiet. The bed are terrible though. First off, that's the smallest queen I have ever seen. If it's a double, just say it's a double. But even then the beds are not great. The sheets were heavy and felt like a tarp (and sounded like them too). Then the pillows. Well you get 8 of them but they are basically the illusion of a pillow. You our your head down and it collapses down to nothing. You need like 3 just to make one pillow. But beyond that, it's a nice place. Just fix the beds

10

michelle

13 Aug 2025

·

Stayed 3 nights

Beautiful hotel and grounds. Room was spacious and I loved having a full kitchen to cook in. It’s fully equipped which made it very easy to cook meals. The massage chair was an added bonus and felt like you were actually getting a message. Staff are all very well trained and a pleasure to interact with. I will definitely be back!

8

Gwynn

13 Nov 2025

·

Stayed 1 night

Great room setup and views. Only concern was finding parking.

6

Robert

30 Oct 2025

·

Stayed 1 night

Room was very narrow and cluttered.

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Service

Staff are widely praised as friendly, attentive, and proactive, with quick check-in and helpful bell and front-desk teams. A few guests cite policy rigidity or isolated lapses in attitude or problem resolution.

Related guest reviews

10

Michael

4 Oct 2025

·

Stayed 1 night

Very friendly and attentive staff. Quick check in and comfortable rooms. Lovely setting.

10

Max

1 Jun 2025

·

Stayed 2 nights

The highlight of this stay was the wonderful way that the staff addressed a concern. We were in an adjoining room and the family next door was very loud. They let their baby cry all night long and it was extremely disruptive. When we expressed a concern to the staff, they moved us immediately to a new room. They were very accommodating and we appreciated it. The property is on a beautiful mountainside, well appointed and very comfortable.

10

Debra

3 Nov 2025

·

Stayed 2 nights

Front desk service was very helpful at check-in and very quick. Room was spacious and clean with beautiful view to enjoy sunrise. Unfortunately there is not any room service. I got food to go and take back to my room. The minestrone soup was disappointing (bland). The other appetizer was just OK. The tiramisu was delicious.

10

Caterina

23 Sept 2025

·

Stayed 5 nights

The staff was excellent, they went above and beyond to ensure we were happy

2

Grace

2 Feb 2024

·

Stayed 2 nights

Shower in my room was not working. They did not give me a new room and told me to shower in the gym. They told me that they cannot accommodate me or deduct my stay because I used Expedia. Not even help me deduct my parking.

10

Ian

23 Oct 2023

·

Stayed 2 nights

One of the my best hotel stays in recent years. Staff really cared about the guests. Especially the doorman, he heard from other staff that we were going to see the salmon runs and gave us recommendations on places to visit where we could get a better look. I apologize for not getting his name but he was great.

10

Debbie

26 Oct 2025

·

Stayed 4 nights

The mountain community setting was absolutely beautiful. We had a large balcony overlooking both the hills and golf course - stunning. Resort surrounding landscaping is beautiful. Service was outstanding. Rooms were well supplied and very clean. There was also a fun and good restaurant across from the resort. Only complaint was cost of on-site parking at $35 per night. We thoroughly enjoyed our stay and would return and recommend it to family and friends. Dan and Deb

10

Mary Ann

8 Oct 2024

·

Stayed 1 night

Relaxing business trip that turned into an extended stay due to the comfort and beauty of the hotel. Service was above and beyond. Would highly recommend for a peaceful get-away that is very close to the city.

2

parveen

23 Mar 2025

·

Stayed 1 night

The front desk woman (I checked in around 510pm on March 21st, 2025) was rude and quite unhelpful. I came in to check in and needed a minute to look for my ID. She appeared annoyed. I asked about the pool and she said it was closed for maintenance. There is no indication on your website stating your pool is closed.

10

Nicole

28 Nov 2025

·

Stayed 1 night

We had the most lovely stay! The staff was so kind and lovely when I was exhausted and just needed to rest!

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Location

Set on a quiet mountainside with beautiful views and outdoor access, appealing to those seeking a retreat. It is remote from downtown and shopping, so a car is useful.

Related guest reviews

10

Katerina

11 Jul 2023

·

Stayed 2 nights

Super quiet, cozy and beautiful

10

Elizabeth Ann

6 Aug 2025

·

Stayed 2 nights

The greeter was such a delight! He made our stay so memorable! The hotel was lovely. It has every romantic getaway must-haves checked. Its in the quieter side of Victoria, so you have to travel 40 minutes farther away from downtown, but it was worth it nevertheless. The hotel suites were spacious and very comfortable. It even has a wide balcony that lets you view a wide range of nature. The room service staff were very friendly and attentive.

10

Lisa

29 Aug 2025

·

Stayed 1 night

Set in the beautiful mountain side… a great escape from the city. Very nice property and grounds. Spa treatments available for a relaxing retreat.

8

Valorie

25 Dec 2023

·

Stayed 1 night

I thought the cost of parking was a bit overpriced considering there were no other obvious options. I found out the next day there was free public parking, but it wasn't obvious that this was also for overnight. It isn't easy to get to Bear Mountain other than drive your own car.

8

Aileen

31 Aug 2025

·

Stayed 2 nights

Out of the way, but overall a nice place with good staff.

10

Roger

2 Apr 2023

·

Stayed 1 night

The property is beautiful and wonderfully situated. It’s set in a beautiful setting with gorgeous views. It’s well maintained and my room was spacious and impeccable. The lobby is beautiful, as is the restaurant. The staff were wonderful and helpful and ready to help. I had a wonderful stay. This is my go to place whenever I am in Victoria

10

JERRY

10 Nov 2024

·

Stayed 1 night

I like the Fact that the resort was in natural mountain environment

10

Debbie

26 Oct 2025

·

Stayed 4 nights

The mountain community setting was absolutely beautiful. We had a large balcony overlooking both the hills and golf course - stunning. Resort surrounding landscaping is beautiful. Service was outstanding. Rooms were well supplied and very clean. There was also a fun and good restaurant across from the resort. Only complaint was cost of on-site parking at $35 per night. We thoroughly enjoyed our stay and would return and recommend it to family and friends. Dan and Deb

10

Dena

24 Jul 2025

·

Stayed 1 night

Bear Mountain is a great resort to stay at. Staff are friendly. The rooms are nice. Just wish there was shopping in the area. Had to drive 30 minutes to downtown where everything is at. Shopping, bar and great food areas.

8

Brian

21 Aug 2025

·

Stayed 1 night

Loved where it was located

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AI-generated summary based on recent guest reviews

Dining

On-site dining earns frequent praise for quality and service. Some guests find hours end early or note limited or absent room service and higher prices.

Related guest reviews

10

Rachelle

18 Nov 2025

·

Stayed 4 nights

Beautiful property. Outstanding service. Wonderful food.

10

Scott

6 Sept 2025

·

Stayed 1 night

Didn’t like how everything for food was closed at 9:30pm too early.

10

Debra

3 Nov 2025

·

Stayed 2 nights

Front desk service was very helpful at check-in and very quick. Room was spacious and clean with beautiful view to enjoy sunrise. Unfortunately there is not any room service. I got food to go and take back to my room. The minestrone soup was disappointing (bland). The other appetizer was just OK. The tiramisu was delicious.

10

James

10 Dec 2024

·

Stayed 1 night

Loved the property and the room was huge - my only complaint is how early food service closed, 9 pm is much to early.

8

Staci

26 Feb 2024

·

Stayed 1 night

Food in restaurant was fabulous but expensive. Wasn’t Full after our meal. Wanted breakfast to our room but would have been over $100 for 2 breakfasts in bed. Hotel was beautiful, clean, friendly. Spa was lovely as well.

10

Frank

19 Oct 2025

·

Stayed 1 night

My wife and I stayed one night at Bear Mountain Resort and had an amazing experience. The room was spotless and had an incredible view overlooking the golf course. We watched the Blue Jays game at the restaurant and really enjoyed the atmosphere, great food, and drinks. The staff were friendly and attentive, and the whole property had a relaxing, upscale vibe. We’ll definitely be back for a longer stay next time!

10

Tyler

30 Nov 2025

·

Stayed 2 nights

Great staff, clean, and restaurant is excellent

4

William Dean

21 Sept 2023

·

Stayed 1 night

Restaurant and room service not available after 9:00 Really..? Check in around 9pm

10

Jennifer

3 Sept 2025

·

Stayed 1 night

Outstanding service, and excellent restaurant and bar.

8

Inderdeep

24 Dec 2023

·

Stayed 1 night

I was a little surprised the bar closed at 9:30 on a Sunday night.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $187	4 $175	5 $200	6 $180	7 $193
8 $175	9 $156	10 $158	11 $162	12 $158	13 $174	14
15 $162	16 $162	17 $154	18 $158	19 $162	20 $166	21 $167
22 $158	23 $162	24 $158	25 $162	26 $158	27 $174	28 $162
29 $163	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
		1 $155	2 $158	3 $162	4 $181	5 $174
6 $158	7 $162	8 $161	9 $162	10 $154	11 $159	12 $162
13 $162	14 $158	15 $162	16 $158	17 $165	18 $162	19 $167
20 $158	21 $154	22 $162	23 $162	24 $158	25 $167	26 $166
27 $154	28 $158	29 $162	30 $154	31 $183

The Westin Bear Mountain Resort & Spa, Victoria

Prices for The Westin Bear Mountain Resort & Spa, Victoria

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Golf View, Corner

Suite, 1 Bedroom, Balcony, Golf View

Deluxe Room, 2 Queen Beds, Balcony, Golf View

Deluxe Room, 2 Queen Beds, Balcony, Resort View

Suite, 1 Bedroom, Balcony, Resort View

Suite, 1 Bedroom, Resort View, Corner

Guest reviews of The Westin Bear Mountain Resort & Spa, Victoria

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Bear Mountain Resort & Spa, Victoria

Prices for upcoming dates