Is parking available at the property?

Nearby parking is available for EUR 24 per day, located approximately 328 feet away from the hotel.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately EUR 14 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 15 per accommodation, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible facilities in public areas and some rooms. Step-free entrances are available.

What is the location of the hotel in relation to key landmarks?

The hotel is located in the heart of Frankfurt, within a 15-minute walk of Römerberg and Frankfurt Christmas Market, and approximately 0.7 miles from Alte Oper and 2.1 miles from Frankfurt Trade Fair.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Scala Frankfurt City Centre

Average nightly price at Hotel Scala Frankfurt City Centre by month, last 12 months (USD)
Month	Average price
January	$63
February	$99
March	$86
April	$77
May	$89
June	$93
July	$77
August	$70
September	$120
October	$153
November	$95
December	$73

What guests think

Across recent reviews, Hotel Scala Frankfurt City Centre is praised for its very central, walkable location and generally clean, simple rooms, while recurring downsides include lack of air conditioning, street or construction noise, and an older, sometimes cramped room layout.

Service feedback is mixed, with many finding staff friendly and helpful, but several citing check-in confusion and inconsistent front-desk responsiveness. Breakfast is frequently noted, ranging from excellent and generous to basic for the price. Facilities feel basic, with occasional lift limitations and mostly off-site parking. Overall, expect a no-frills base that favors value and convenience over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews note there is no air conditioning, making summer stays warm; some mention occasional elevator issues and that parking is off site or limited.

Related guest reviews

6

SONER

Feb 14, 2025

·

Stayed 1 night

Asansör dokuzuncu kata kadar çıkmıyor ve bana verdikleri oda dokuzuncu katta. Valizleri bir kat kendiniz taşımanız gerekiyor. Petekler kapalı oda buz gibiydi peteği açmak için diz çöküp kolunuzu mobilyaların arkasına sokmak zorundasınız

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10

Ida

Aug 16, 2025

·

Stayed 2 nights

The lift was not workind sometimes.

6

Koray

Apr 20, 2023

·

Stayed 1 night

Gibt's keine Parkmöglichkeiten. Ich muss lange draußen zu Parkplatz zu suchen. Nächste Parkmöglichkeiten weit weg von Hotel. Über die Straßen ich muss meine Koffer, Aktentasche, Kleidung Beutel zu schleppen. Das war nicht optimal.

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8

LIOR

May 31, 2023

·

Stayed 2 nights

Very nice and simple, only problem is no AC

8

?

Sep 12, 2023

·

Stayed 1 night

ツァイルに近く、常にスタッフも待機してくれていたので、安心して過ごすことができました。ただ、エアコンがないので、滞在時期によっては、少し暑いかもしれません。代わりに扇風機が用意されています。

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10

Joseph

Oct 1, 2024

·

Stayed 1 night

Walking distance and parking across the street

8

WEI NING

May 18, 2023

·

Stayed 1 night

Staff is nice, and the location is just nearby the shipping center. For business trip, it is a good place. However, because there is no workable air-condition in room, you have to open window. You can hear some noise from street at the midnight.

8

Margarita

Jun 25, 2025

·

Stayed 2 nights

Muy burna locacion, buen servicio, SIN AIRE ACONDICIONADO! En pleno verano en 2025.

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6

Alexis

Jul 23, 2025

·

Stayed 3 nights

Aceptable, estamos en verano y no tiene aire acondicionado. Está bien ubicado

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4

DAVE

Jul 2, 2024

·

Stayed 5 nights

No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit

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Cleanliness

Housekeeping and hygiene are mixed: many guests found rooms clean, but multiple reports cite stained carpets, musty odors, and uneven bathroom cleaning.

Related guest reviews

10

Marina

Oct 13, 2025

·

Stayed 2 nights

Gostei muito da nossa estadia. O hotel é simples, mas muito bem localizado, fizemos muita coisa a pé, como caminhar pela Zeil. A equipe muito gentil e o quarto muito limpo. Tinha café e chá para fazer na xícara com a água esquentada na chaleira elétrica.

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10

Tere

Nov 6, 2025

·

Stayed 1 night

Great location. Clean . Good for price

2

Jefferson

Jan 29, 2025

·

Stayed 3 nights

Não gostei, carpete com mau cheiro.

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2

Ruwaida

Feb 4, 2024

·

Stayed 5 nights

The only benefit in Scala hotel is the location. I used to stay in Scala since a long time. But they changed a lot. No one of the staff is hospitable except for the Lady that serves breakfast. They don’t clean the bathroom. Only tidy the beds and change towels. The guy on the reception lectured me for asking for one more towel. The pillow is a duvet covered with a pillow case.

6

Selina

Jun 12, 2022

·

Stayed 2 nights

Zimmer entspricht nicht denn Fotos, war absolut klein und nicht für zwei Personen ausgerichtet, Sauberkeit nur oberflächlich vorhanden, Frühstück sehr sehr wenig Auswahl. Total Ringhörig, Rückmeldungen an die Rezeption werden ignoriert. Einzig positive, der Standort ist top.

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8

M Sue

Dec 7, 2024

·

Stayed 1 night

Average hotel. Carpet in the room had big stains. The location was good.

10

Farin

Sep 30, 2025

·

Stayed 3 nights

Its great feelings, clean and feel safe.

4

sergio

Sep 19, 2024

·

Stayed 1 night

Dirty old room. Very noisy area.

8

Suraj

Jan 24, 2026

·

Stayed 3 nights

Clean room, co operative staff, good location

8

Claudia

Feb 9, 2024

·

Stayed 1 night

Wir sind sehr freundlich empfangen worden. Das Zimmer war sauber,nur hat das Bad ein wenig modrig gerochen.Das Frühstücksbüffet war exzellent!!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and dated, with very compact bathrooms; street or nearby construction noise can be an issue, though some rooms are quiet with windows closed. Comfort is adequate for short stays, but lack of air conditioning affects summer stays.

Related guest reviews

8

ANDREW

Aug 9, 2023

·

Stayed 4 nights

Nothing wrong with the property but room very small, only enough for 1 person

4

Alessandro

Jan 28, 2025

·

Stayed 1 night

Hotel is old, rooms are old and with bad smell. The bathroom is very small. Employees from the reception don’t care about any thing that you ask. Breakfast is good. There is a construction beside the hotel that the noise start 7:00 in the morning till 17:00 is terrible.

6

Margaret

Aug 18, 2024

·

Stayed 4 nights

Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.

10

Ingrid

May 5, 2024

·

Stayed 4 nights

Das Hotel liegt sehr gut in der Nähe der Zeil und der Konstabler Wache. Die Zimmergröße ist ok, das Bad ist allerdings sehr klein. Leider gibt es keine Klimaanlage und wenn das Fenster geöffnet bleibt, dringt doch recht viel Straßenlärm hinein. Störend war, dass es auch ein Seitenfenster gab, das mit dem Verdunkelungsvorhang nicht abgedeckt werden konnte, so dass ständig das Licht der Straßenlaternen hineinschien. Das Frühstück war sehr gut, es gab viel Auswahl und man konnte sich den gewünschten Kaffee selbst an einem Vollautomaten zubereiten. In dem Hotel war alles sehr sauber und gepflegt. Das Preis-Leistungsverhältnis ist gut. Leider wurden die Handtücher täglich gewechselt, auch wenn sie nicht - wie in der Mitteilung des Hotels angegeben - auf den Boden gelegt wurden, deshalb fällt die Bewertung der Nachhaltigkeit nicht so gut aus.

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8

Jason

Sep 29, 2025

·

Stayed 2 nights

The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).

8

Pablo

Oct 13, 2024

·

Stayed 3 nights

The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.

10

Samantha

Sep 22, 2025

·

Stayed 2 nights

Clean and simple, comfortable bed and a good sized room. The hotel is very centrally located for shopping, transit, and sightseeing. Very walkable. Easy to get to from the airport with two S-bahn options directly from the airport that take you only a 3 minute walk from the hotel. Safe and secure with 24 hour desk and lift. Although the street is quite busy the room was very soundproof once the windows were closed. I was only there for a short stay but would definitely stay again.

6

Oliver

Mar 20, 2023

·

Stayed 2 nights

It was ok. The door in the shower was broken, and the bathroom was incredibly dated. It is also located across from a bar/nightclub which makes sleeping at a weekend almost impossible.

8

Sibel

Jun 9, 2024

·

Stayed 5 nights

Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.

4

Aleksandra

Dec 9, 2025

·

Stayed 1 night

Hotel ist alt aber sauber, sehr hellhöring und mit einer Baustelle daneben also ab 7.55 hört man eine Bohrmaschine. Zustand des Hotels ist leider sehr schlecht: Teppich voll mit Flecken, Gardinen auch. Personel ok, in der Nacht nur englischsprachig. Frühstück haben wir nichr gegessen, ich bin nicht sicher ob da ein Frühstück war

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Service

Service is inconsistent: many guests praise friendly, accommodating staff, yet others report rude or unhelpful reception, check-in mistakes, and confusion over breakfast inclusion.

Related guest reviews

10

Kevin

Dec 22, 2023

·

Stayed 1 night

Our son got sick in Frankfurt and they were very accommodating. We stayed an extra day and the front desk gave us a great price.

10

Jesus

Dec 19, 2025

·

Stayed 4 nights

Todo bien la habitación muy bien el personal muy amable y atento cortesía de café y botellas de agua

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10

Aime

Feb 17, 2024

·

Stayed 2 nights

I had asked for help finding church service times. The front desk personnel spoke great English but told me to research it. Not realizing everything is in German so I can’t read the website information. I overheard her saying the same to other guests asking for help with the reservations… do it on the website. Didn’t come across as willing to help.

4

masoud

Mar 4, 2024

·

Stayed 1 night

Customer service and cleanliness, front desk just rude.

4

Megum

Nov 4, 2025

·

Stayed 1 night

We had 11 people with 2 different booking, staying 2 nights, checked in separately. In the group, 2 people had same first name and similar last names. One was told he was not on the list, got other persons room. And when right person came, front desk gave the same key where the other had already in. Both were so surprised of course. And 3 out of 11 were told breakfast was not included and need to pay. They double checked and made sure it is included, front desk insisted to pay. After long conversations, finally they found it was included. On the first morning, one got knocked by cleaning staff and got told he needs to check out. Explained he has one more night, took long time to figure out for this simple matter. We highly recommend to check your system also front desk procedure.

10

Walter

Dec 15, 2022

·

Stayed 2 nights

The staff was friendly efficient and very accommodating . Communicating with staff was easy as they were very comfortable in English German and at least one other language I overheard Staff also made good suggestions for food and things to do

4

Bernd

Dec 17, 2023

·

Stayed 1 night

Check in war eine Katastrophe, dauerte knappe dreißig Minuten und es wurden keine Schlüsselkarten ausgegeben, der Portier ist zum öffnen mit zum Zimmer weil er noch keine Karten ausstellen kann (sein erster Arbeitstag laut seiner Aussage) Nach erfolgreichem öffnen stellten wir fest das durch Benutzung des masterschlüssel die Zimmer Dauer offen waren und jeder Zutritt zu dem Zimmer hatte… dauerte wieder dreißig Minuten bis wir das mit dem nicht deutsch sprechenden Herrn klären konnten…trotz mehrfacher Kontaktaufnahme mit seinem Vorgesetzten hat dieser es nicht für nötig gehalten dem armen Mann zur Hilfe zu kommen sondern hat diese katastrophalen Umstände einfach weiterlaufen lassen… Insgesamt wird das wohl mein erster und letzter Besuch in diesem Hotel gewesen sein!

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4

Alicia

Jun 6, 2024

·

Stayed 2 nights

The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.

8

tanja

Nov 19, 2025

·

Stayed 2 nights

Hotel simples mas com otimo atendimento. Funcionarios muito atenciosos.localizacao perfeita para compras na Zeil Strasse. Muiiito perto das lojas

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8

Suraj

Jan 24, 2026

·

Stayed 3 nights

Clean room, co operative staff, good location

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Location

Exceptionally central next to Zeil, close to U and S-Bahn and sights, making it very walkable. Several guests warn of daytime construction and nightlife noise in the immediate area.

Related guest reviews

10

Tere

Nov 6, 2025

·

Stayed 1 night

Great location. Clean . Good for price

8

Sarah

Jun 15, 2024

·

Stayed 2 nights

I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.

8

Ingri

Dec 7, 2025

·

Stayed 3 nights

Veldig sentral beliggenhet.

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6

Margaret

Aug 18, 2024

·

Stayed 4 nights

Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.

10

JOHN FREDERICK

Aug 23, 2024

·

Stayed 1 night

Great location near train, shops and restaurants.

10

Samantha

Sep 22, 2025

·

Stayed 2 nights

Clean and simple, comfortable bed and a good sized room. The hotel is very centrally located for shopping, transit, and sightseeing. Very walkable. Easy to get to from the airport with two S-bahn options directly from the airport that take you only a 3 minute walk from the hotel. Safe and secure with 24 hour desk and lift. Although the street is quite busy the room was very soundproof once the windows were closed. I was only there for a short stay but would definitely stay again.

4

sergio

Sep 19, 2024

·

Stayed 1 night

Dirty old room. Very noisy area.

8

Ulrich

May 3, 2025

·

Stayed 1 night

zentral gelegen

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8

tanja

Nov 19, 2025

·

Stayed 2 nights

Hotel simples mas com otimo atendimento. Funcionarios muito atenciosos.localizacao perfeita para compras na Zeil Strasse. Muiiito perto das lojas

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8

Fabian

Jan 4, 2024

·

Stayed 1 night

Sehr zentral gelegen für die Innenstadt/Zeil mit unzähligen Einkaufsmöglichkeiten, Restaurants und Imbissen direkt vor der Tür und in Laufnähe. Ebenso ist der U- und S-Bahn Anschluss nur wenige Minuten zu Fuß erreichbar. Hotel ist ziemlich hellhörig, sowohl nach außen zur Strate als auch zu den Zimmernachbarn. Personal war freundlich und die Ausstattung/Einrichtung ist für den günstigen Preis absolut in Ordnung.

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Dining

Breakfast feedback is varied: numerous reviews applaud it as tasty with a good selection, while a few found it basic or poor value.

Related guest reviews

8

Hanne und Andreas

Jul 13, 2024

·

Stayed 1 night

Sehr freundliche Mitarbeiter, gutes Frühstücksbüffet. Leider funktionierte der Fernseher nicht.

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8

Sarah

Jun 15, 2024

·

Stayed 2 nights

I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.

8

Gwynfryn

Jun 1, 2023

·

Stayed 7 nights

Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by

8

SERGIO

Oct 3, 2024

·

Stayed 2 nights

Boa localização , bom café da manhã e funcionários prestativos Pontos a melhorar -conforto do quarto :cama de casal estreita e travesseiros desconfortáveis

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8

Nina

Mar 23, 2023

·

Stayed 1 night

Für eine Nacht perfekt! Liegt nah an der Zeil und der Börse. Frühstück war sehr gut, große Auswahl.

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10

Frensis

Jun 21, 2024

·

Stayed 4 nights

You've got to try the breakfast, The best we ever had in Germany!!!

6

Rene

Dec 12, 2024

·

Stayed 2 nights

Op zich prima hotel helaas wist de receptioniste niets te vertellen over waar we konden parkeren en zelfs niet waar het hotel op de stadskaart lag. Moet nog veel leren. Kamer in orde, beetje vergane vieze vloerbedekking. Wel een uitgebreid ontbijt.

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2

Charlotte Friis

Jun 23, 2024

·

Stayed 3 nights

The smallest room I have ever seen with no possibility of drawers. Only 2 hangers. The light in the bathroom could not be switched off. Interior old fashioned. Boring breakfast. And very expensive. All-in-all not worth a dime.

4

Fouad

Feb 15, 2025

·

Stayed 4 nights

Juste horrible, des travaux de construction dans un immeuble mitoyen à l'hôtel toute la journée à partir de 08h00 du matin، personnel de la réception pas aimable, petit déjeuner passable sans plus, par contre la situation de l'hôtel est très bien à proximité de tout.

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6

Tanja

Jan 5, 2025

·

Stayed 2 nights

Das Hotel ist in die Jahre gekommen, zwar wurden wohl einige Sachen repariert, aber ohne großes Nachdenken. Wie z.B. dass der Klodeckel einfach nicht auf bleibt, da alles so eng geplant wurde, so dass einem der Klodeckel am Rücken lehnt, wenn man sein Geschäft erledigt. Das Personal war sehr freundlich und das Frühstück war super (viel Auswahl und immer gut gefüllt).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $92	3 $85	4 $76	5 $114	6 $112	7 $112
8 $72	9 $69	10 $81	11 $92	12 $72	13 $69	14 $80
15 $69	16 $333	17 $333	18 $333	19 $329	20 $125	21 $72
22 $76	23 $122	24 $128	25 $132	26 $125	27 $134	28 $128
29 $122	30 $132

Hotel Scala Frankfurt City Centre

Prices for Hotel Scala Frankfurt City Centre

Monthly average prices

About this property

Location

Room options

Room #6057317

Economy Single Room

Business Double Or Twin Room

Room #6057320

Standard Double Room

Comfort Double Room

Room #6057315

Triple Room

Room #6057319

Room #6057314

Room #6057321

Room #6057316

Room #6057318

Room #6057313

Guest reviews of Hotel Scala Frankfurt City Centre

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Hotel Scala Frankfurt City Centre

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $70	23 $63	24 $123
25 $91	26 $69	27 $69	28 $84	29 $84	30 $79	31 $75