Hotel Scala Frankfurt City Centre

Clean room, co operative staff, good location

It was a nice place and close to the shops. Very friendly.

Great location. Clean . Good for price

We had 11 people with 2 different booking, staying 2 nights, checked in separately. In the group, 2 people had same first name and similar last names. One was told he was not on the list, got other persons room. And when right person came, front desk gave the same key where the other had already in. Both were so surprised of course. And 3 out of 11 were told breakfast was not included and need to pay. They double checked and made sure it is included, front desk insisted to pay. After long conversations, finally they found it was included. On the first morning, one got knocked by cleaning staff and got told he needs to check out. Explained he has one more night, took long time to figure out for this simple matter. We highly recommend to check your system also front desk procedure.

It was a great quality for the price a great location and the staff was lovely