Hotel am Zoo

Over stay was fine. Photos were very misleading. Service was fine. Probably won’t stay here again if there are other options

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

Only very bad was ,I paid 3nights ,by my own mistake .but ,even this one day I had about 4 contacts with the room service . I was not able to explain the Situation . Best of all, the Lady of the reception wanted me to come down ,maybe for more and more explanation ....but ,I love this place . Think I will visit again

Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.

Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites