Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 14 per night, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 12 per person.

Does the hotel allow pets?

Pets are allowed at the hotel, with a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property in advance for specific needs.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Frankfurt, within a 5-minute drive of Römerberg and Frankfurt Christmas Market. It is approximately 2.7 miles from Frankfurt Trade Fair and 4.9 miles from Deutsche Bank Park.

What are the policies for children staying at the hotel?

Children are allowed at the hotel, and guests can stay for free if they are under the age of 16.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 25 per night, and advance request or confirmation is required. Cribs are not mentioned as available.

Hotel am Zoo Frankfurt - Convenient Accommodations

Average nightly price at Hotel am Zoo by month, last 12 months (USD)
Month	Average price
January	$62
February	$121
March	$74
April	$67
May	$89
June	$82
July	$62
August	$65
September	$93
October	$116
November	$68
December	$63

What guests think

Across recent reviews, Hotel am Zoo is described as a no-frills, budget-friendly base with mostly friendly staff, basic rooms showing their age, and varied upkeep, offering solid value for short stays if expectations match its simple standards.

Many guests highlight quick connections via U-Bahn and tram and an easy walk to central areas and eateries. Rooms are compact with no air conditioning, and noise can intrude from the street or nearby events. Facilities are limited, with reports of elevator outages, few parking spaces, and the on-site restaurant and bar being closed at times. Best for travelers seeking a straightforward base to explore Frankfurt.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with multiple reports of a limited number of parking spaces and occasional elevator outages. The on-site restaurant and bar were closed during some stays.

Related guest reviews

2

SERGIO

Feb 1, 2024

·

Stayed 2 nights

MUITO RUIM, CONSTA COMO ESTACIONAMENTO E SÓ TEM 10 VAGAS, ATENDIMENTO DE PÉSSIMA QUALIDADE. ELEVADOR ESTRAGADO.

10

Axel

Jul 20, 2023

·

Stayed 2 nights

Nice hotel at an great location! Friendly dude at the reception and the parking felt safe and easy to reach. Great value for money!

10

Vania

Mar 14, 2025

·

Stayed 3 nights

La 1era recepcionista fue amable pero dieron una habitación y estaban haciendo mejoras al piso así que fue imposible dormir y descansar, así que pedí cambio y me trataron como si me hicieran un favor Terminé en otro edificio donde el ascensor no servia siempre y tuve que subir al 4to piso por las escaleras La ubicación es buena

4

Oleg

May 14, 2024

·

Stayed 1 night

Elevator not working, lumpy bed, hairs in shower.

10

Serge

Sep 14, 2024

·

Stayed 1 night

Sur le site d’Hotel.com il devrait être mentionné que le nombre de place pour le parking est limité

8

Ute

Sep 24, 2024

·

Stayed 1 night

Ein Hotel, was in die Jahre gekommen ist, aber dennoch einfache, saubere Zimmer bietet, preiswert und ruhig. Sehr nettes Personal, guter Parkplatz, interessantes Umfeld, gute Anbindung an öffentlichen Verkehr. Genügend Kleiderbügel, bezw. . Haken im Bad, 2! Stühle, Bett und Bettzeug angenehm.Leider war Teppich fleckig aber wenn man keinen Luxus braucht, ist dieses Hotel sehr zu empfehlen.

8

Sarah

Oct 1, 2024

·

Stayed 1 night

The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms clean, but recurring comments note stained carpets, bathroom odors or mildew, and occasional unclean linens or neglected common areas.

Related guest reviews

8

Frank

Dec 21, 2024

·

Stayed 1 night

Das sehr günstige Hotel war sauber, die Mitarbeiter an der Rezeption waren sehr freundlich. Gemessen an dem Preis war ich mit allem insgesamt sehr zufrieden.

10

Maximilian

Jul 8, 2023

·

Stayed 1 night

Saubere Zimmer - wenn auch alt. Bequemes Bett. Gut mit der U-Bahn zu erreichen.

8

Klaus

Apr 28, 2025

·

Stayed 1 night

Gutes und sauberes Hotel, alles in Ordnung.

10

Maud

May 29, 2024

·

Stayed 2 nights

The location of the hotel is very convenient, only 15min walking from the city center. The room was super clean and the staff very friendly.

6

Gudrun

May 26, 2025

·

Stayed 1 night

Die Lage am Zoo war gut. Der Teppich mit Flecken.

4

Ul Ri

Jan 16, 2025

·

Stayed 3 nights

Zimmer könnte sauberer sein, schmutziges Bettlaken, abgewohnte Möbel, beißender Chlorgeruch im Bad, hellhörig, Zimmer am Fahrstuhl viel zu laut.

6

Cristina

Jan 29, 2024

·

Stayed 4 nights

El hotel tiene excelente ubicación al lado del metro. El desayuno es bueno. Tiene un problema y es que las áreas comunes están muy descuidadas. Necesitan interesarse más por los detalles de la limpieza de la alfombra del elevador y los edredones de las camas.

6

Andreas

Mar 2, 2024

·

Gutvgeschlsfen, schöne Einrichtung. Aber das Bad ist schrecklich, Fugen sind verschimmelt. Sehr hellhörig. Im gesammten, gemischt im Erlebnis

4

Monia

Oct 3, 2023

·

Stayed 3 nights

The hotel was located in nice area and transport was convenient, walking distance from attractions. However the bed sheets and towels were not clean, I asked them to change them. TV was not working. Cleaners were helpful.

6

Frank

Jun 6, 2024

·

Stayed 1 night

Preis-Leistung Verhältnis ist in Ordnung. Bad reicht stark. Hatte Zimmer 21.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and compact with dated decor; some guests mention hard beds and limited comfort. There is no air conditioning, noise can affect street- or event-facing rooms, and Wi-Fi reception is weak in some rooms.

Related guest reviews

4

Gary

Apr 30, 2023

·

Stayed 2 nights

Room was located above street. People talking and milling around until 2:00 am. Shade was broken and there was a street light outside our room. Was centrally located Best ammenity

6

Pinhas

Nov 21, 2024

·

Stayed 1 night

Room was to small and overpriced during my stay because of the conference in Frankfurt

4

Ul Ri

Jan 16, 2025

·

Stayed 3 nights

Zimmer könnte sauberer sein, schmutziges Bettlaken, abgewohnte Möbel, beißender Chlorgeruch im Bad, hellhörig, Zimmer am Fahrstuhl viel zu laut.

6

Cornelia

Sep 26, 2024

·

Stayed 2 nights

Am Freitagabend war eine Party in der gegenüberliegenden Event Location im Zoo Gesellschaftshaus. Bis 1:30 Uhr nachts war keine Nachtruhe möglich. An Wochenenden im Sommer nicht zu empfehlen. Schade für das ansonsten ordentliche Hotel mit freundlichem Personal

8

Siv

Jul 2, 2022

·

Stayed 2 nights

Bra hotell nära tunnelbana bra frukost rent o snyggt. Lite si och så med wifi och tv på vissa hörnrum. Annars ok.

8

carlos

Apr 21, 2022

·

Stayed 3 nights

Boa experiência, único problema que no quarto número 15 não pegava internet Wi-Fi.

8

Siv

Jun 30, 2022

·

Stayed 3 nights

Rent och snyggt. Standard medel.Minus: wi fi fungerade inte i vårt hörnrum!

8

Richard

Dec 16, 2024

·

Stayed 5 nights

Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.

6

stephanie

Nov 28, 2024

·

Stayed 3 nights

Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites

10

Bryan

Jul 8, 2025

·

Stayed 1 night

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, assisting with luggage storage and local tips. A few guests reported curt responses or slow follow-up on maintenance issues.

Related guest reviews

8

Ann-Kathrin

Jun 4, 2023

·

Stayed 5 nights

Good accomodation for my purpose (attending a seminar for a couple of days nearby). It's great that the zoo and many good restaurants are so close by. The staff was very friendly and helpful. Only complaint I would have is that the water in the shower didn't go away easily and that it's a curtain rather than glass (curtain was partially not hanging properly and let the water through. I've raised that point at the reception and they were going to look into it. I didn't try the breakfast, as I bought what I needed for the day in the small bakery at Friedberger Anlage (which is really good!)

8

Frank

Dec 21, 2024

·

Stayed 1 night

Das sehr günstige Hotel war sauber, die Mitarbeiter an der Rezeption waren sehr freundlich. Gemessen an dem Preis war ich mit allem insgesamt sehr zufrieden.

8

Annette

Sep 25, 2024

·

Stayed 1 night

Top Lage und sehr freundliches hilfsbereites Personal!

8

Selena

Jun 15, 2023

·

Stayed 1 night

Tollen service !

8

Matthew

Jul 3, 2024

·

Stayed 1 night

The hotel is a little tired, but it is clean and staff are helpful.

10

Karl-Heinz

May 19, 2025

·

Stayed 2 nights

Das Personal ist sehr hilfsbereit und zuvorkommend.

6

Tilman

Nov 10, 2023

·

Stayed 1 night

Um 8h Morgens begann ein Ohrenbetäubender Lärm von Bohren und Hämmern, dass ich aufrecht im Bett stand. Aus Rücksicht auf die Gäste hätte man meiner Meinung nach auch ein wenig später damit anfangen können. Als ich die Rezeptionistin darauf ansprach reagierte sie total genervt und pampig, dies fand ich wirklich mehr als irritierend. Ich war schon zuvor in diesem Hotel und da war jeder sehr freundlich. Außerordentlich schade. Ausserdem funktionierte der Fernseher nicht richtig.

8

Sarah

Oct 1, 2024

·

Stayed 1 night

The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.

8

Daniela

Mar 20, 2024

·

Stayed 1 night

Schönes Hotel, nettes Personal

10

Bryan

Jul 8, 2025

·

Stayed 1 night

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

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Location

Location stands out: next to the zoo with U-Bahn and tram stops outside and an easy walk to central sights, cafés, and restaurants. Many guests found it convenient for exploring Frankfurt.

Related guest reviews

10

Joseph

Jan 30, 2024

·

Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10

Paolo

Nov 3, 2025

·

Stayed 3 nights

Ormai è il nostro Albergo di riferimento a Francoforte, strategica la vicinanza alla stazione della metropolitana

10

Vania

Mar 14, 2025

·

Stayed 3 nights

La 1era recepcionista fue amable pero dieron una habitación y estaban haciendo mejoras al piso así que fue imposible dormir y descansar, así que pedí cambio y me trataron como si me hicieran un favor Terminé en otro edificio donde el ascensor no servia siempre y tuve que subir al 4to piso por las escaleras La ubicación es buena

10

Yasmin

Feb 5, 2023

·

Stayed 3 nights

Bien ubicado, puedes ir al centro caminando en 15 minutos y el trayecto es tranquilo y seguro. Además está al costado de la estación de metro

8

Mark

Apr 17, 2025

·

Stayed 2 nights

Prima prijs/kwaliteitverhouding. Hotel is wat gedateerd maar schoon en voor een gunstige prijs. Hotel is gelegen in een leuke buurt op loopafstand van het centrum. Ik zou weer terugkomen.

10

Theresa

Jun 9, 2024

·

Stayed 6 nights

Before leaving this review I read a few of the negative reviews of others. Some had decent things to say and some were just rude and expecting 5 star treatment in a 3 star place. This is a no frills hotel. You get what you pay for. Nothing fancy. And that is okay!! These hotels rooms are basic not for hanging out in all day. There are lots of things to do around the hotel so go explore!! Hotel am zoo is in a very convenient location. Close to coffee shops and bakeries and a good diverse selection of restaurants. Also, Our hotel room was clean and simply put together, it feels very safe here. Also the train station is just steps away from the hotel. The staff at the front desk are very kind and courteous. They were extremely helpful to me when I was trying to figure out the train system and by a ticket to Aachen. I butchered many German words (my pronunciation is horrible) but they were very patient with me and figured out what I needed. If you are looking for just a place to stay so you can explore the city then Hotel am zoo is a great option. Definitely recommend for the traveler needing a no frills but affordable, safe, quiet and clean place. 🤗

8

Karsten

Jul 22, 2024

·

Stayed 1 night

Es war ein kleines Doppelzimmer mit Bad und WC. Es war sauber. Mitarbeiter freundlich und zuvorkommend. Direkt am Haupteingang vom Zoo mit U-Bahn und Straßenbahn Haltestelle. Preis Leistung sehr gut.

8

Richard

Dec 16, 2024

·

Stayed 5 nights

Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.

10

Rene

Jan 2, 2024

·

Stayed 2 nights

Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.

10

Bryan

Jul 8, 2025

·

Stayed 1 night

The hotel was very nice and the lady that checked me in was very helpful. We were only staying for one night and it looks like an excellent spot to jump on the public transportation. The only downside, which I knew going in, was that the rooms do not have air conditioning.

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from adequate to good value, though some found it basic. The on-site restaurant and bar were closed during certain stays, limiting dining options.

Related guest reviews

10

Sonja Maria

Sep 22, 2022

·

Stayed 1 night

Sehr freundliches und zuvorkommendes Personal!!! Es ist schon ein etwas älteres Hotel, aber alles vorhanden und sauber. Das Frühstück für 9,50 € p. P. war auch vollkommen in Ordnung.

8

HSIAO HSUAN

Oct 24, 2023

·

Stayed 2 nights

雖然樓梯部分有些老舊,房間的窗簾也沒辦法完全關起來，但整體我覺得都還不錯，只是好像沒有明確說明使用早餐的地點在哪？覺得有點可惜！

4

Thomas

Aug 29, 2022

·

Stayed 1 night

Vi havde bestilt to værelser til i alt 4 personer. Det ene var OK, mens der på det andet var en meget dominerende fugt lugt. Det stammede sandsynligvis fra badeværelse hvor der var et hul i badekarret. Prisen på ca. 1400 kr. per værelse var alt for høj ift. værelsets standard. Billederne af hotellet er meget misvisende, og må være taget for mange år siden. Der er ikke aircon på værelset, hvilket vi vidste, men det er et problem når det eneste vindue kun kan åbnes en lille smule. Badeværelser er langt under standard, og anslået 40-50 år gamle. Det ene værelse havde eksempelvis kun varmt vand i håndvask armatur. Receptionist var meget hjælpsom, og morgenmad var fin. Området OK, kan sammenlignes lidt med Nørrebro i DK.

6

Cristina

Jan 29, 2024

·

Stayed 4 nights

El hotel tiene excelente ubicación al lado del metro. El desayuno es bueno. Tiene un problema y es que las áreas comunes están muy descuidadas. Necesitan interesarse más por los detalles de la limpieza de la alfombra del elevador y los edredones de las camas.

8

Siv

Jul 2, 2022

·

Stayed 2 nights

Bra hotell nära tunnelbana bra frukost rent o snyggt. Lite si och så med wifi och tv på vissa hörnrum. Annars ok.

8

Herbert

Aug 26, 2023

·

Stayed 1 night

Das Hotel ist in die Jahre gekommen, aber sauber. Die Anbindung an öffentliche Verkehtsmittel ist sehr gut, die Haltestelle ist vor der Tür. Das Personal ist freundlich, die Zimmer funktional, aber für den Preis sehr in Ordnung. Die Zimmer zur Straße sind nicht ganz leise, aber der Straßenlärm hält sich nachts sehr in Grenzen. Das Frühstück ist mit günstigen Lebensmitteln bestückt, da bietet ein Besuch im Café mehr.

8

Sarah

Oct 1, 2024

·

Stayed 1 night

The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $73	20 $78	21 $74	22 $71	23 $75	24 $89
25 $72	26 $74	27 $73	28 $74	29 $71	30 $70	31 $72

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $75	3 $93	4 $85	5 $81	6 $105	7 $107
8 $77	9 $80	10 $89	11 $81	12 $86	13 $90	14 $95
15 $74	16 $187	17 $333	18 $259	19 $136	20 $92	21 $76
22 $74	23 $83	24 $86	25 $80	26 $84	27 $86	28 $77
29 $75	30 $81

Hotel am Zoo

Prices for Hotel am Zoo

Monthly average prices

About this property

Location

Room options

Double Room, Balcony

Suite

Standard Single Room

Standard Double Room

Comfort Single Room

Comfort Double Room

Guest reviews of Hotel am Zoo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel am Zoo

Prices for upcoming dates