Name: SureStay by Best Western Huntsville University Area
Address: 4404 University Dr Nw, Huntsville, Alabama, United States of America, Huntsville, Alabama, US
Price range: $55–$198 per night
Rating: 7.42

What guests think

At SureStay by Best Western Huntsville University Area, reviewers frequently note clean, recently updated rooms, friendly and accommodating staff, and good value in a convenient location near UAH, the Space Center, the Orion Amphitheater, and dining options.

Well lit parking, an exterior entry layout, and a secure on site laundry are appreciated, though there is no elevator. Breakfast is a basic continental spread with waffles and light options. Some guests note a sketchy surrounding area and occasional noise, while others report intermittent housekeeping or maintenance issues (smoke odors, stained linens, pests), variable Wi-Fi, and firm mattresses. Expect a practical, no frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well lit parking and a secure on site laundry are appreciated, and the property has exterior entry rooms. Several mention ongoing renovations and noise, no elevator, occasional keycard or door issues, and an older exterior; facilities are basic overall.

Related guest reviews

10

Dellie

Jul 21, 2025

·

Stayed 3 nights

NICE PROPERTY WILL STAY THERE AGAIN, BUT NO ELEVATOR AND PHONE IN THE ROOM DID NOT WORK

10

Terese

Sep 15, 2025

·

Stayed 1 night

Great motel. Very clean. Breakfast was included. It offered the usual continental variety plus fresh waffles. Laundry facility looked new. Both laundry room and ice room were opened by your room card. Door locked behind you, so felt extra secure. Host was friendly. Lots of places to eat in local vacinity. Only a few miles from NASA Rocket Center.

4

Johnny

Oct 12, 2023

·

Stayed 2 nights

The place wasn’t horrible it was clean and comfortable my only complaint was that they are doing renovations which they failed to mention when I checked in. I was woken up by the noise asked for a refund but since I booked through a 3rd party I had to call them first. Came back to room to complete my stay just to hear the construction continue until 1030pm at night

6

Shannon

Jan 27, 2024

·

Remodel was going on and very few amenities

6

Joseph

Jul 27, 2025

·

Stayed 3 nights

Rooms are renovated and clean. Front desk staff is great. Breakfasts are limited and the same each day. (Waffle machine needs replacing.) Street is very sketchy despite university being across. Biggest problem is the key card needed to be recoded 5 times in a 3 day stay and took at least 10 times each entry to open door (also needs to be replaced).

10

Nick

Jul 1, 2024

·

Stayed 1 night

The property is like a motel with the doors on the outside. It is an older building and a little bit older inside. The staff was excellent. Came in late at night and they assured me that there would be someone at the desk at all times if I needed anything. I had a room with two queen beds. The beds were comfortable with new mattresses and the room was spotless. I really really appreciate that the bathroom was sparkling. There were no extra fees and everyone was super nice.

10

Terry

Aug 9, 2025

·

Stayed 7 nights

Had pleasant week long stay here. Breakfast could use some enhancement. Otherwise, the facilities were well lit, clean, and well maintained. Personally, I was impressed with the laundry machines.

10

Kenneth

Oct 29, 2024

·

Stayed 1 night

Very clean,safe and good parking.

6

Jeff

Sep 24, 2024

·

Stayed 1 night

Extremely bright light in the room and around the property. No table or floor lamp.

10

Anthony Dalton

Jul 30, 2025

·

Stayed 1 night

I didn't like that they didn't have an elevator, but that's my only complaint! The room I had was nice and clean, the beds were hard, but somehow cozy and welcoming, and the property was well kept and clean!

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Cleanliness

Many guests describe rooms as very clean or spotless, with recent renovations evident. However, recurring issues include smoke odors and burns on linens, occasional stains or hairs, mildew smells, and a few reports of roaches.

Related guest reviews

8

Neketha

Nov 5, 2023

·

Stayed 2 nights

Very clean hotel. Housekeeping is amazing. Comfortable bed.

8

Joshua

Sep 18, 2023

·

Stayed 3 nights

I liked the price, and it was reasonably well kept up, even through a remodel, but smelled like weed and tobacco smoke even in a nonsmoking room.

10

Anthony

Mar 12, 2025

·

Stayed 3 nights

Staff was amazing. Super clean rooms. This is by far one of the best places we have stayed and the price was excellent.

6

heath

Jun 7, 2024

·

Stayed 1 night

Bedsheets had cigarette burns and stains, towels had stains as well.

2

MAY

May 19, 2025

·

Stayed 2 nights

We found a roach in our room. When we told the manager

10

arthur

Jun 8, 2025

·

Stayed 4 nights

Very clean, quiet and safe hotel. The staff was very helpful as well. 5 stars all across the board!

10

Stephanie

Nov 8, 2025

·

Stayed 1 night

Spotless room. Very roomy

2

Raheen

Oct 22, 2023

·

Stayed 2 nights

There was a homeless man banging on my door continuously claiming that I was in his room. The staff did not even bother to intervene. I had no towels. And the hotel has a roach issue

10

Charlotte

Jul 26, 2024

·

Stayed 1 night

Very clean and nicely renovated for an old hotel (motel). The staff were very helpful and attentive. Would recommend

2

Joshua

Aug 14, 2023

·

Stayed 1 night

When we got there, the first two rooms they sent us to were not cleaned, had to go back to the front twice to get new key cards. The air conditioner barely worked in the room we finally got into. There were random people just wondering around the grounds at all hours of the day. I killed two roaches in our room. Just a terrible experience overall.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally updated, spacious, and often quiet, with basics like a fridge and microwave available in many. Some note very bright lighting with few lamps, firm mattresses, thin walls or highway noise, and occasional maintenance or Wi-Fi/TV issues.

Related guest reviews

10

Stephanie

Apr 19, 2024

·

Stayed 1 night

Newly remodeled. Nice staff. Clean. Good placement of outlets. Includes usb outlets. Smart tv.

10

Anthony

Jan 26, 2025

·

Stayed 2 nights

Super quiet and I will stay here when I'm back!

6

Jamaar

Jul 20, 2023

·

Stayed 1 night

Its ok but nit a good choice because they dont have good wifi and thats ine if the things im paying for to have this room.

6

roy

Jul 12, 2024

·

Stayed 4 nights

The things we liked was the staff was friendly, the breakfast was good, the bed was comfortable, the fridge worked well. The things we didn't like was there was no dresser to put clothes in for long stay, there was now lamps by the bed, there was no plug to the bath tubes, so you couldn't soak in the tub

8

Lucia

Mar 25, 2025

·

Stayed 1 night

All goid, but door hinge broken on bathroom door

4

Wendy

Jun 11, 2024

·

Stayed 1 night

The shower only gave a trickle of water. The room was somewhat updated, but cheaply done. The sheets and blankets had cigarette holes even though there was clearly listed no smoking signs. The positives I can give it are there were USB ports for charging.

8

Jamaar

Jul 29, 2023

·

Stayed 1 night

Nice rooms wifi was better this time.

8

raynald

Nov 21, 2024

·

Stayed 2 nights

Large room. Very nice people.

10

Belen

Aug 8, 2024

·

Stayed 1 night

Nicely updated and very comfortable beds

6

Jeff

Sep 24, 2024

·

Stayed 1 night

Extremely bright light in the room and around the property. No table or floor lamp.

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Service

Service is widely praised as friendly, welcoming, and helpful, with smooth check in and staff who accommodate special requests. A few report issues such as rudeness, deposit problems, a mistaken late night knock, or limited intervention with disturbances.

Related guest reviews

10

Tammy

Feb 27, 2025

·

Stayed 1 night

The front desk person wass very helpful and kind. Check in was quick. Parking lot is well lit. Room clean.

10

Anthony

Mar 12, 2025

·

Stayed 3 nights

Staff was amazing. Super clean rooms. This is by far one of the best places we have stayed and the price was excellent.

10

Charles

Oct 9, 2023

·

Stayed 1 night

Updated rooms! Clean. Friendly staff!

4

Abiodun

Aug 13, 2023

·

Stayed 2 nights

Property was neat. Smells cigarette smoke badly and the area was terrible. We woke up to a homeless man sleeping by our door on the middle of the night. Hotel manager was very rude when approached about my door key card not working. There were very LOUD noises throughout the night and it was VERY DIFFICULT TO SLEEP. I wouldn't recommend this hotel for ANYONE. It was a horrible experience.

2

Toi

Apr 4, 2024

·

Stayed 2 nights

I didnt get my deposit back , its. Been two weeks

6

Barry

Jun 30, 2024

·

Stayed 2 nights

They asked for a $50 deposit to be returned if everything was OK by the time I left. I was also awakened at 1:30 AM, though I had a privacy sign on my door. This was a member of the staff who knocked repeatedly, before confessing that he was banging on the wrong door!

10

Pam

May 24, 2025

·

Stayed 4 nights

The staff were amazing! I was originally going to be traveling with another girl, but I ended up traveling alone at the last minute. I am in a wheelchair, and not only did they come outside to me when they saw me wrestling a wheelchair out of the car, and asked for my ID and card to check me in without having me come inside, but they also asked since I was traveling alone instead of with someone else if I wanted to be in an accessible hotel room they had available since I only needed one bed, so I ended up with a much nicer room than I expected, which was a lot easier for me to get around. The hotel room was clean. The bed was soft. The room had a refrigerator and microwave, which was amazing since I packed all of my lunches and dinners for that trip. They have an amazing continental breakfast. I had a bagel with cream cheese and a banana every day. They held the door of the breakfast/front desk area for me to make it easier to get in and out with the wheelchair every time I went there. Checking out was easy. Parking was easy. All of the staff that I interacted with were kind. I highly recommend this hotel!

8

Aaron

Oct 22, 2025

·

Stayed 1 night

Staff was very welcoming and friendly. Room was clean and comfortable. Breakfast had decent variety. Breakfast area was oddly located right in front of front desk so I took food to my room to eat. Highway adjacent to Hotel was a little noisy.

2

Raheen

Oct 22, 2023

·

Stayed 2 nights

There was a homeless man banging on my door continuously claiming that I was in his room. The staff did not even bother to intervene. I had no towels. And the hotel has a roach issue

10

Catrina

Jul 15, 2025

·

Stayed 1 night

Staff is very friendly and welcoming. Hotel is always clean and quiet. This was the third time we’ve stayed here and we will continue to stay here each time we travel to Huntsville.

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Location

Convenient to UAH, the Space Center, the Orion Amphitheater, downtown, and dining, with easy access and a nearby bus stop. Several mention the surrounding area and adjacent properties feel sketchy, and highway noise can be noticeable.

Related guest reviews

8

Sara

Aug 4, 2025

·

Stayed 1 night

The property was a good value for the price. The staff were very friendly and accommodating. The place was clean. The outside area was well lit. There are transient people in the area, but never saw these people on the property.

10

Neely

Feb 22, 2025

·

Stayed 3 nights

Local bus stop is right next to hotel. great location to be able to access everything. brand new coffee shop right across the street! super friendly service/staff.

8

Elisa

Oct 21, 2024

·

Stayed 1 night

Property was conveniently located for our stay (near the Orion Ampetheater). Easy access to roadways.

10

Skylar

May 10, 2025

·

Stayed 1 night

Best bang for your buck! We stayed here for a concert, it was only 7 mins away from the venue (The Orion). Super clean, nice room, and quiet! Kind staff and decent free breakfast :)

10

Terese

Sep 15, 2025

·

Stayed 1 night

Great motel. Very clean. Breakfast was included. It offered the usual continental variety plus fresh waffles. Laundry facility looked new. Both laundry room and ice room were opened by your room card. Door locked behind you, so felt extra secure. Host was friendly. Lots of places to eat in local vacinity. Only a few miles from NASA Rocket Center.

10

TOLUWALOPE

Jun 1, 2025

·

Stayed 3 nights

My stay at SureStay was pleasant and quiet. I had no problems with the traffic or neighborhood. It was not noisy. A very safe environment and close to downtown. Bud and Hamsita were very accommodating and friendly.

10

Noah

Jan 10, 2025

·

Stayed 1 night

The property is clean and staff is friendly. The room really exceeded my expectations, however it's just in a bad area of Huntsville. The motel next door is very ran down, which isn't this motels fault how the businesses around them are operated. The highway is pretty noisy, but again, not their fault. The room has a minifridge, microwave, TV, iron, and ironing board. I really hope the businesses around them learn and start to do upgrades and improve like this motel has. This motel has set a very good example for the ones around them to follow by.

8

Michael E

Jul 24, 2024

·

Stayed 2 nights

The room was clean. The staff were nice. The breakfast bar was good. And the price was good. Overall, I was pleased. I just didn't like the location.

8

Emily

Sep 21, 2025

·

Stayed 3 nights

The rooms were clean and large. The furniture in the room was in like new condition. Mattress was comfortable. Staff was friendly and willing to allow a late check out. Price was very reasonable. Complimentary breakfast was nice. Close to UAH but the bridge that connects to UAH is a haven for homeless. Just good info to know.

10

Roger

Feb 13, 2025

·

Stayed 1 night

Like that it was clean and smelled fresh. Easy to find and convenient to places to eat.

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AI-generated summary based on recent guest reviews

Dining

Complimentary continental breakfast is commonly described as basic but decent, with items like waffles, bagels, cereal, yogurt, coffee, and juice. Some find the selection limited or repetitive and note a small or oddly located breakfast area.

Related guest reviews

10

Berlyn

Jun 4, 2025

·

Stayed 1 night

The staff are friendly and very welcoming. The parking lot is clean and safe. The room is clean and neat. The breakfast area is great, they had waffles, muffins, bagels, cereals, fruits, coffee and juice. Good amount of breakfast.

8

Jellique

May 30, 2025

·

Stayed 3 nights

It was a good cheap stay. The breakfast area is small but sufficient. My only complaint was that the neighborhood was very sketchy.

10

Tayanna

Aug 11, 2023

·

Stayed 2 nights

I was very comfortable need more then coffee for breakfast other then that everything good

8

James

Sep 27, 2024

·

Stayed 1 night

I needed a room for the night and this had a great price. The room was clean and the bed was comfy enough for a good night's sleep. The breakfast was normal hotel fare, cereal, juice, coffee, bagels, waffle iron, yogurt.

10

Terese

Sep 15, 2025

·

Stayed 1 night

Great motel. Very clean. Breakfast was included. It offered the usual continental variety plus fresh waffles. Laundry facility looked new. Both laundry room and ice room were opened by your room card. Door locked behind you, so felt extra secure. Host was friendly. Lots of places to eat in local vacinity. Only a few miles from NASA Rocket Center.

8

Aaron

Oct 22, 2025

·

Stayed 1 night

Staff was very welcoming and friendly. Room was clean and comfortable. Breakfast had decent variety. Breakfast area was oddly located right in front of front desk so I took food to my room to eat. Highway adjacent to Hotel was a little noisy.

10

Kristen

Mar 22, 2025

·

Stayed 3 nights

This is a great hotel to stay at. Staff is super friendly and accommodating. Breakfast is perfect…waffles, toast, and yogurt.

10

Terry

Aug 9, 2025

·

Stayed 7 nights

Had pleasant week long stay here. Breakfast could use some enhancement. Otherwise, the facilities were well lit, clean, and well maintained. Personally, I was impressed with the laundry machines.

8

Holley

May 6, 2024

·

Stayed 1 night

Check-in/out were smooth. Pretty limited breakfast.

10

Dawn

May 5, 2024

·

Stayed 1 night

The check in process was flawless, the room was clean, and the breakfast was good. I would stay here again!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$80
February	$75
March	$76
April	$74
May	$76
June	$68
July	$69
August	$79
September	$74
October	$84
November	$81
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $63	17 $55	18 $71	19 $65
20 $57	21 $78	22 $78	23 $78	24 $82	25 $88	26 $88
27 $77	28 $84	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $83	2 $91	3 $90
4 $76	5 $85	6 $85	7 $83	8 $83	9 $94	10 $123
11 $121	12 $83	13 $85	14 $79	15 $111	16 $188	17 $198
18 $89	19 $85	20 $85	21 $83	22 $96	23 $127	24 $130
25 $79	26 $83	27 $83	28 $89	29 $85	30 $92	31 $93

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about SureStay by Best Western Huntsville University Area

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Prices for upcoming dates