Hilton Ocean Beach Club Resort, Virginia Beach, VA

The hotel was nice and clean and had everything we would need, however the parking garage was across the street and the elevator was broke 4 days of the 5 we stayed there and we left each day as we were there for a family wedding and events that week and climbing up and down the stairs each night was awful and my 80 year old mother couldnt do it.

Four Pools !!! Nice Place.

Great hotel. Very nice and clean. Amenities were excellent. 2 outdoor pools and 1 indoor. Tiki Bar and restaurant. We had a studio with ocean view. It was more of a view of the hotel next door and the ocean out back of us. It had a little balcony, nice microwave, big screen tv, small fridge and an actual kitchenette sink. Dishes were also provided but we didn't use them. Anytime I asked for more towels, staff had them to the room right away. All around good stay and would recommend it to others!

Convienient right on the beach. One pool was down and also the game room that’s been there every year we go none of the games work but that wasn’t a big deal but shouldn’t advertise game room that has games you can’t even play

Good: Location is very nice. Pool is excellent. We had a wonderful time at the beach and the pool. Disappoints: There are some obvious scratches on the wall and the cabinets. A empty conditioner bottle on the table. We thought that was forgotten by the housekeeper. A hair was in the sink. The room is smaller than expected. The elevator of the parking garage didn’t work. It’s very inconvenient. The cleanliness of the parking garage is not good. Smell terrible.

Check in: The hotel could not find our reservation and it took 45 minutes to check in. They had to rebuild our reservation once they finally found it. Very frustrating after driving 12 hours. Room: the room was ok. It definitely needs updated and cleaned better. There was a bunch of hair on the floor when we walked into the bedroom. The kitchen table was sticky, even after we cleaned it. The side of the bathroom counter desperately needs replaced, the bottom of the stove and dishwasher were damaged. They also shut off the hot water one day from 10 am and it was not restored until 6pm, even though they told us it was restored at 2pm. Pools: The 2 outdoor pools and indoor pool are nice, however, some updates are definitely needed. A drain cover (or some type of cover) was not fully attached, leaving an open hole on the bottom of the pool. We told the person working at the pool and they just said they already know about it. There was also a dirty diaper siting next to the indoor pool for two days and the pool bathroom was absolutely disgusting. Overall the stay was still enjoyable, but the hotel definitely needs some updates.

Was a great and relaxing stay! Right on broad walk and beach. We took city view split level and the room was perfect. It was spacious and had fully equipped kitchen, washer and dryer , Jacuzzi, separate jet showers upstairs and three balconies. The service was also great and all staff was attentive and helpful. Parking is across the street in parking garage, resort fees include parking pass. The indoor pool was being renovated so we didn't get to enjoy that but outside pool was great and adult pool and hot tub in hotel next door were good. We had a great stay and would recommend!!

The pool was murky. Elevators, hallways and breezeways were always super wet and slippery, pretty nasty too. Guests piled their trash up in the trashcans near elevator. Mo one moved it.

Amazing pools. Right on the beach. Everyone was so friendly, would definitely go back!

The pool is very nice and having the bar right there is very convenient. Having bikes available was great. The vendor insists on giving your driver's license. we would not do that.

Wasn't as clean as my first stay

The staff were wonderful, the location was great, but the property needs some serious work done. The AC in our room worked great, but dripped condensation into the carpet and our room smelled like mildew. The bathtub is large but would not drain properly so it filled as you showered. Everything is outdated and worn out, sofas, chairs, tables, beds, etc. so long story short, it needs a complete renovation.

The property was very clean, including the room. Most of the staff was friendly and helpful. If I have any complaints, it is that there is no balcony off the living area (only the bedroom), and you could not see to the right of our balcony due to a wall of the hotel blocking the view.

Upon arriving into our room you could smell the room from the hallway my wife immediately commented that their was a leak or plumbing problem I went downstairs and informed the manager we needed a different room that my wife has a respiratory condition and is on oxygen and cannot stay in this room the manager said they were sold out and couldn’t get us a different room that she would send the maintenance man up with a air purifier so we waited for him he informed us they had severe rains and several units were water damaged and this was one of the rooms I told him we can’t stay in this room he said he would also tell the manager so we packed our stuff up and went back to the manager who now somehow found another room after 3 hours of arguing our case we got our new room the maintenance man came and told us he was cleaning our wet carpet in the other room and the manager would have us go back there the next day I informed him that we would not be going back to the old room after that conversation there was no follow up from anyone at Hilton or management I’m very upset with the way this was handled they knew they had a flooded room yet still were putting guest in there this is not what I’m used to for a Hilton hotel we always choose Hilton but not again after this experience

The sheets and blankets had some blood stains. All furniture was outdated. The dining table was sticky. Bath towels had some stains. It was very dirty and nasty. We were very disappointed.

The pool was murky. Elevators, hallways and breezeways were always super wet and slippery, pretty nasty too. Guests piled their trash up in the trashcans near elevator. Mo one moved it.

The property was very clean and well maintained. Check in was quick and easy. Staff was very friendly. Price of the hotel was very reasonable. We stay here frequently when vacationing to Virginia Beach. We have been coming here for the last 10 years and we have never had a bad experience with this hotel.

Pros: Room was clean on arrival Nice size and layout Great beach access Good comfortable bed/mattress Cons: Housekeeping came midweek, didn’t clean anything, took the towels, washcloths and bath mat without leaving any replacements. When we called about replacements they came and handed us a bag with towels and washcloths acting like it was an inconvenience for him. The swimming pools were very nice but the water was murky and had a lot of floating bugs. Loud air conditioner right by the bed turning on and off all night. Website said room darkening curtains but they were not Someone from housekeeping came in the room unannounced with a do not disturb sign on the door as my wife was in the bathroom. When confronted he said he was there to drop something off and walked away without any explanation and had nothing to drop off. When the Front Desk was told about the incident they said security would be notified and would get back to us which never happened.

Had to switch rooms twice for wet carpet and towels in the sink. Moved to a new room and the carpet in format of fridge was also saturated. The front desk check in was very frustrating. One person working and 6 people in line when it’s already a long process. Took me 30 minutes to get through the process. Very aggravating for the price I paid for this room including the $200 retainer for a below average room. Could have had a better experience at the Marriott.

The staff were amazing! We had check in issues because their system was down. It was handled professionally and we were in our room in no time. Our room was wonderful, very comfortable and clean. We look forward to returning in the near future

The woman that checked us in barely smiled and seemed like she had somewhere better to be. There was a large stain on our carpet. The biggest issue was even on the 7th floor how loud the noise was from the street level. I think new windows, sound proof, would help. Very loud vehicles and the last morning people shouting from the street.

Beautiful, clean, spacious room with a gorgeous view of the beach and the city (which is beautiful at night). Housekeeping was a little slow when calling down for supplies but otherwise loved it.

Not a bad spot. My view of the ocean was horrible. Oceanview not exactly a view of the ocean unless you lean over your balcony and look right. Ask for ocean front instead.

Great hotel. Very nice and clean. Amenities were excellent. 2 outdoor pools and 1 indoor. Tiki Bar and restaurant. We had a studio with ocean view. It was more of a view of the hotel next door and the ocean out back of us. It had a little balcony, nice microwave, big screen tv, small fridge and an actual kitchenette sink. Dishes were also provided but we didn't use them. Anytime I asked for more towels, staff had them to the room right away. All around good stay and would recommend it to others!

Took an hour to check in. They spent that hour telling me that i could not have the room reserved and i just drove 9 hours for. Instead they continuously offered me inferior rooms, because they said that they could not find my original reservation because i booked it through Expedia. They magically found my room when i got Expedia on the phone....after an hour wait with my family waiting in the car. Then they informed me that they could not apply my Diamond status to my visit either, because i booked through Expedia lol. But the manager offered me 2 waters instead. Not joking. Other than that the room i reserved was nice. A little dated would be my only note, but definitely cool. The constant miltary jet fly overs were neat at 1st, but happen every 3 to 10 minutes, and they are SUPER LOUD. If you like military jet fly overs, i highly recommend this area of the beach. If you're looking to unwind and relax on the beach, i do not recommend this area of the beach....unless you have serious hearing problems or you don't mind 80 to 90 decibel 45 second long blasts at regular intervals during your relaxing vacay 😉

Vacation- good ocean view rooms

Everything was nice but the room was quite small. Looked bigger on the picture. Great view, great service, nice gym restaurant was closed at 7:30 pm though. Room was just very small.

Bed was SO uncomfortable--like sleeping on bricks and the sofa was not much better. Beach access & views were fantastic.

Great location, very efficient service. The hotel restaurant and bar opens late and closes early. The rooms are large and have what you need but are well worn. The bathroom door would not close. The bedroom tv speaker was not working. You could hear everything that was going on outside the windows.

Our accommodations in the 2 bedroom room was lovely! We had a full kitchen, living room with a comfortable queen sofa bed was just right for our family of four. The master bedroom had a jet tub and both rooms had balconies overlooking the ocean. The price was affordable for all of the accommodations we had. The heated pools were very nice, too! We’ll definitely consider booking a future vacation there!

Hotel was great. Service sucked. Asked for towels 3 times and never received them. Kid threw up in the pool, so the pool was closed. Tiki bar mixed up credit cards and then lost ours. We will never go back.

The staff was wonderful and professional

Took an hour to check in. They spent that hour telling me that i could not have the room reserved and i just drove 9 hours for. Instead they continuously offered me inferior rooms, because they said that they could not find my original reservation because i booked it through Expedia. They magically found my room when i got Expedia on the phone....after an hour wait with my family waiting in the car. Then they informed me that they could not apply my Diamond status to my visit either, because i booked through Expedia lol. But the manager offered me 2 waters instead. Not joking. Other than that the room i reserved was nice. A little dated would be my only note, but definitely cool. The constant miltary jet fly overs were neat at 1st, but happen every 3 to 10 minutes, and they are SUPER LOUD. If you like military jet fly overs, i highly recommend this area of the beach. If you're looking to unwind and relax on the beach, i do not recommend this area of the beach....unless you have serious hearing problems or you don't mind 80 to 90 decibel 45 second long blasts at regular intervals during your relaxing vacay 😉

We had a wonderful stay for seven days. The hotel staff was staff were so helpful and friendly. Any request were taken care of immediately. Parking is off site, but it was maybe 30 - 40 yards. The room was great. Very clean and maintained well. We will definitely stay again on our next trip. Special thanks to Izzy at the front desk ! Above and beyond thank you!

Room was nice. Front desk staff were rude

Computer system was down. Check in required guests to fill out multiple paper forms. No Key cards could be programmed, so a front desk visit was required to get an escort to open room for you, or open the fitness center, etc. Not sure how long the problem lasted, but it was the entire length of my stay.

Awesome staff and service.

Although had a few challenges, Kanesha from the start was amazing. She was super accommodating over the phone and had a cheerful and helpful demeanor. Tiffani Walton checked in on us several times throughout our stay and was very professional. She handled our situation very kindly and our transaction flawless.

We enjoyed our stay other then the check in we waited over an hour and there were many people waiting also and a long line . Other than that the stay was wonderful .

I didn't like the fact that maid service wasn't clearly explained. I had to request it, and even after I requested it, they never came to clean my room the entire stay (4 nights).

Easy access to beach and boardwalk

Amazing views, nice pool and pool bar, perfect location right on the boardwalk! Hotel staff was nice, but you had to request room cleaning.

Everything about our stay was great… It was a safe property in all. All the staff was so professional and kind. Thanks for having us 😊

We came for the Shamrock marathon weekend & this hotel is situated perfectly for walking to the start & finish (it's approximately .5 from both).

Stepping outside and choosing to walk the boardwalk, another area or walking along the beach by the ocean.

The location was absolutely perfect. The rooms are very nice and spacious. The ocean view was amazing and very relaxing. Stephon Clay did a great job with my bags and valet parking. This will be my go-to vacation spot anytime I am in Virginia Beach.

Great location. Easy walk to beach, restaurants and shops

Our accommodations in the 2 bedroom room was lovely! We had a full kitchen, living room with a comfortable queen sofa bed was just right for our family of four. The master bedroom had a jet tub and both rooms had balconies overlooking the ocean. The price was affordable for all of the accommodations we had. The heated pools were very nice, too! We’ll definitely consider booking a future vacation there!

Property location, directly on beach, and staff were fantastic. Plenty of good dining choices in immediate area too! Only drawback: very close proximity to Norfolk and naval fighter jets in constant travel directly overhead throughout the day with ear splitting noise is difficult to endure.

Stayed off season and booked a double suit. It was a perfect meetup with an old friend. Hotel is right in the boardwalk/beach and dining options abound. My room had a full ocean view, his room had a partial. I would stay again.

Only thing we would change is Tortuga’s being open/some other alternative on property other than Lagerheads across the way! It was wonderful all the way around!

Great hotel. Very nice and clean. Amenities were excellent. 2 outdoor pools and 1 indoor. Tiki Bar and restaurant. We had a studio with ocean view. It was more of a view of the hotel next door and the ocean out back of us. It had a little balcony, nice microwave, big screen tv, small fridge and an actual kitchenette sink. Dishes were also provided but we didn't use them. Anytime I asked for more towels, staff had them to the room right away. All around good stay and would recommend it to others!

The food no good (Tortugas)

Great location, very efficient service. The hotel restaurant and bar opens late and closes early. The rooms are large and have what you need but are well worn. The bathroom door would not close. The bedroom tv speaker was not working. You could hear everything that was going on outside the windows.

Great location. Easy walk to beach, restaurants and shops

Too bad there was no breakfast included.

I think the property needs to be updated, and I am not sure why there is a resort fee in the off season. Other than the pool, nothing else is open. I think it’s just a money grab

The pool is very nice and having the bar right there is very convenient. Having bikes available was great. The vendor insists on giving your driver's license. we would not do that.

Great time! Love the pools and tiki bar!

Everything was good! No complain. Just wish they serve breakfast.