ILLUSION XPRESS Downtown Playa
From
38 $
/ Nacht
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From
38 $
/ Nacht
Über diese Unterkunft
Nutz folgende Freizeiteinrichtung: Außenpool. Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Terrasse. Auch kostenloses WLAN und ein Concierge-Service werden angeboten.
Annehmlichkeiten
Nutz folgende Freizeiteinrichtung: Außenpool. Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Terrasse. Auch kostenloses WLAN und ein Concierge-Service werden angeboten.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, eine Gepäckaufbewahrung und ein Tresorfach an der Rezeption.
Gastronomie
ILLUSION XPRESS Downtown Playa hat eine Snackbar.
Zimmer
Fühl dich in einem der 37 klimatisierten Zimmer mit Minibar wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Es gibt eigene Badezimmer mit Duschen, die über Regenduschen und Haartrockner verfügen. Zur Austattung gehören Safes und Schreibtische; die Zimmer werden täglich sauber gemacht.
Standort
ILLUSION XPRESS Downtown Playa ist zentral in Playa del Carmen gelegen, nur 3 Gehminuten von Quinta Avenida und 7 Gehminuten von Playa del Carmen Hauptstrand entfernt. Dieses Hotel ist 1,4 km von Playa Mamitas und 1,6 km von Playa del Carmen Maritime Terminal entfernt.
Was ist in der Nähe?
Mercado Playa del Carmen(0.1 Meilen)
Chabad Playa del Carmen(0.1 Meilen)
Plaza Cívica 28 de Julio(0.1 Meilen)
Quinta Avenida(0.2 Meilen)
Riviera Gran Casino(0.2 Meilen)
3D Museum of Wonders(0.2 Meilen)
Frida-Kahlo-Museum(0.2 Meilen)
Nuestra Senora del Carmen (Kirche)(0.3 Meilen)
Calle 12(0.3 Meilen)
Playa del Carmen Hauptstrand(0.4 Meilen)
Gründerpark(0.4 Meilen)
Calle Corazón(0.4 Meilen)
Plaza Paraiso(0.4 Meilen)
Portal Maya(0.4 Meilen)
Paseo del Carmen(0.4 Meilen)
Flughafen Cozumel Intl. (CZM)(21.7 Meilen)
Flughafen Cancún (CUN)(35 Meilen)
Flughafen Tulum Intl. (TQO)(65 Meilen)
Parkmöglichkeiten
Kostenloses W-LAN
Casino
Aufzug
Safe
Gepäckaufbewahrung
Standort
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen Centro, Playa del Carmen, Bundesstaat Quintana Roo, Mexiko
Mercado Playa del Carmen (0.1 Meilen)
Chabad Playa del Carmen (0.1 Meilen)
Plaza Cívica 28 de Julio (0.1 Meilen)
Quinta Avenida (0.2 Meilen)
Riviera Gran Casino (0.2 Meilen)
3D Museum of Wonders (0.2 Meilen)
Zimmeroptionen
7
Deluxe-Doppelzimmer
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
KlimaanlageWLAN (kostenlos)Eigenes Bad
7
Standard-Zweibettzimmer
Zimmerdetails
2 Einzelbetten
Anzahl Schlafplätze 2
KlimaanlageWLAN (kostenlos)Eigenes Bad
7
Deluxe-Vierbettzimmer
Zimmerdetails
1 Großes Doppelbett
und 1 Französisches Doppelbett
Anzahl Schlafplätze 4
KlimaanlageWLAN (kostenlos)Eigenes Bad
9
Doppelzimmer, Meerblick
Zimmerdetails
1 Großes Doppelbett
Anzahl Schlafplätze 2
KlimaanlageWLAN (kostenlos)Eigenes BadTerrasse
Gästebewertungen zu ILLUSION XPRESS Downtown Playa
7.8
Gut
Basierend auf 813 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Illusion Xpress (Attraction Hotel Deluxe) ist eine einfache, preisgünstige Unterkunft, in der viele Gäste das hilfsbereite Personal und die generell sauberen Zimmer loben, auch wenn Komfort, Instandhaltung und einige Annehmlichkeiten von Aufenthalt zu Aufenthalt variieren können.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Illusion Xpress (Attraction Hotel Deluxe) ist eine einfache, preisgünstige Unterkunft, in der viele Gäste das hilfsbereite Personal und die generell sauberen Zimmer loben, auch wenn Komfort, Instandhaltung und einige Annehmlichkeiten von Aufenthalt zu Aufenthalt variieren können.
Die Lage ist zentral und man kann zu Fuß zur Fifth Avenue und zum Strand gehen, jedoch liegt das Hotel nicht direkt am Strand, und das Nachtleben in der Nähe kann für erheblichen Lärm sorgen. Die Einrichtungen sind einfach: ein kleiner Pool auf dem Dach ist manchmal geschlossen oder wird nicht gut gepflegt, es kommt zu Aufzugsausfällen und es gibt keine Parkmöglichkeiten vor Ort. Das Frühstück ist in einem externen Lokal inbegriffen, dessen Qualität und Portionsgrößen unterschiedlich sind. Insgesamt ist zu erwarten, dass es sich um eine einfache, günstige Basis für die Erkundung der Umgebung handelt und nicht um eine Vollservice-Ferienanlage.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Einrichtungen sind einfach. Der Pool auf dem Dach ist klein und manchmal geschlossen oder wird nicht gut gepflegt, es kommt zu Aufzugsausfällen und es gibt keine Parkmöglichkeiten vor Ort.
Ähnliche Gästebewertungen
4
MASOUMEH
9. März 2024
·
Aufenthalt am 5 Nächte
I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
8
Senén David
11. Nov. 2024
·
Aufenthalt am 3 Nächte
The elevator wasnt working so you had to use the stairs with the baggage for going to the room. For spleep and staty close to the main areas in Ciudad del Carmen is not bad.
The elevator wasnt working so you had to use the stairs with the baggage for going to the room. For spleep and staty close to the main areas in Ciudad del Carmen is not bad.
6
Amanda Rose
24. Juni 2025
·
Aufenthalt am 1 Nacht
My condo was under renovations for the pool this week so I was looking for somewhere nice to stay for the night that had a pool. Upon checking in I went to the rooftop pool to realize there’s no water in the pool and that it was in fact also under maintenance this is very disappointing and I checked out immediately I Feel like I wasted my money. You should be letting people know before they book that the pool is not in use.
My condo was under renovations for the pool this week so I was looking for somewhere nice to stay for the night that had a pool. Upon checking in I went to the rooftop pool to realize there’s no water in the pool and that it was in fact also under maintenance this is very disappointing and I checked out immediately I Feel like I wasted my money. You should be letting people know before they book that the pool is not in use.
10
Oscar de leon
14. Juni 2023
·
Aufenthalt am 4 Nächte
Pool was too small…
Pool was too small…
4
Adrian
7. Aug. 2025
·
Aufenthalt am 5 Nächte
Detalles en los baños, la alberca no funcionaba, cobros no esperados
Detalles en los baños, la alberca no funcionaba, cobros no esperados
4
Ronald
4. Dez. 2023
·
Aufenthalt am 21 Nächte
We booked 21 nights thru Expedia. The pool is absolutely terrible and unsafe for anyone with any mobility issues, after 5 nights we found a new location and checked out. The hotel will not reply to Expedia or ourselves and we sent 2 messages to the President of BFH Hotel chain. No response to any of messages. Overall the hotel isn’t too bad but the fact that they won’t reply is really annoying. We paid for 21 nights, stayed for 5 and want a refund for 16 nights due to my wife not being able to access or get out of the pool..
We booked 21 nights thru Expedia. The pool is absolutely terrible and unsafe for anyone with any mobility issues, after 5 nights we found a new location and checked out. The hotel will not reply to Expedia or ourselves and we sent 2 messages to the President of BFH Hotel chain. No response to any of messages. Overall the hotel isn’t too bad but the fact that they won’t reply is really annoying. We paid for 21 nights, stayed for 5 and want a refund for 16 nights due to my wife not being able to access or get out of the pool..
10
Miguel
20. Aug. 2024
·
Aufenthalt am 6 Nächte
Todo super , lo único malo que el elevador no funcionaba
Todo super , lo único malo que el elevador no funcionaba
6
brenda isabel
16. Juni 2023
·
Aufenthalt am 3 Nächte
bien ubicado, pero no tiene estacionamiento y el servicio que dan de desayuno es muy tardado el cual es fuera de las intalaciones del hotel.
bien ubicado, pero no tiene estacionamiento y el servicio que dan de desayuno es muy tardado el cual es fuera de las intalaciones del hotel.
8
Scotty
10. Feb. 2025
·
Aufenthalt am 7 Nächte
Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax.
Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax.
8
maribel
6. Juni 2023
·
Aufenthalt am 1 Nacht
exccelente ubicacion, el unico detalle es que no tiene estacionamiento y que el servicio del restaurante epazote es pesimo el hotel en general muy bonito
exccelente ubicacion, el unico detalle es que no tiene estacionamiento y que el servicio del restaurante epazote es pesimo el hotel en general muy bonito
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Reinigung
Viele Gäste finden die Zimmer sauber, aber die Reinigung ist uneinheitlich. Handtücher und Bettwäsche sind manchmal abgenutzt und werden während des Aufenthalts nicht ausgetauscht, und es gibt Berichte über Gerüche oder schlecht gereinigte Badezimmer.
Ähnliche Gästebewertungen
2
Amar
5. Nov. 2023
·
Aufenthalt am 7 Nächte
So disgusting. Water smells like feces, enjoy not showering properly. So outdated. Room was so dirty and pillows covered in strangers hair. Not as advertised. No one speaks English. Would give zero stars if I could.
So disgusting. Water smells like feces, enjoy not showering properly. So outdated. Room was so dirty and pillows covered in strangers hair. Not as advertised. No one speaks English. Would give zero stars if I could.
2
Sergio
1. Jan. 2024
·
Aufenthalt am 3 Nächte
Habitaciones poco higiénicas
Habitaciones poco higiénicas
4
Salvador
27. Jan. 2024
·
Aufenthalt am 7 Nächte
Towels were only available every 3 days, the shower was never clean, we had to complain to get the room clean, etc.
Towels were only available every 3 days, the shower was never clean, we had to complain to get the room clean, etc.
8
Veroonica
20. Dez. 2024
·
Aufenthalt am 2 Nächte
Si llevan carro pregunten antes dónde pueden dejarlo. Todo bien pero las toallas no las cambian durante la estancia
Si llevan carro pregunten antes dónde pueden dejarlo. Todo bien pero las toallas no las cambian durante la estancia
8
Rory
19. Okt. 2025
·
Aufenthalt am 5 Nächte
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
8
Maria
28. Dez. 2025
·
Aufenthalt am 3 Nächte
Great customer service and the room was very clean
Great customer service and the room was very clean
2
Fernanda
21. Dez. 2023
·
Aufenthalt am 4 Nächte
Las fotos que publican se ven muy lindas comparado con la realidad, es sucio, tiene olor feo, los baños de las habitaciones no parece que los lavaran pues huelen a orines, la cama con un colchón super duro, el control remoto de la TV no funcionó, durante nuestra estadía no hubo agua ni para bañarse, mucho menos para beber, mucho ruido de taladro y música hasta altas horas de la noche, el administrador no gestiona ni resuelve y tiene una actitud pésima. No lo recomiendo.
Las fotos que publican se ven muy lindas comparado con la realidad, es sucio, tiene olor feo, los baños de las habitaciones no parece que los lavaran pues huelen a orines, la cama con un colchón super duro, el control remoto de la TV no funcionó, durante nuestra estadía no hubo agua ni para bañarse, mucho menos para beber, mucho ruido de taladro y música hasta altas horas de la noche, el administrador no gestiona ni resuelve y tiene una actitud pésima. No lo recomiendo.
6
Minerva
2. Juli 2024
·
Aufenthalt am 1 Nacht
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
6
Virginia
8. Aug. 2025
·
Aufenthalt am 4 Nächte
pero se notaba que están bastante gastadas y no las cambian con frecuencia. Las sábanas sí estaban en buen estado. En resumen, lo elegiría solo por la ubicación y la atención del personal; el resto no me pareció tan bueno.
pero se notaba que están bastante gastadas y no las cambian con frecuencia. Las sábanas sí estaban en buen estado. En resumen, lo elegiría solo por la ubicación y la atención del personal; el resto no me pareció tan bueno.
6
Faviana Suzie
27. Juli 2024
·
Aufenthalt am 9 Nächte
Bien sûr, voici la correction du texte : L'hôtel est très bien situé. Vous pouvez faire plusieurs choses à pied, comme aller à la mer ou à Playa del Carmen. Le personnel est vraiment génial, très accueillant et très gentil. L'hôtel est propre. Le seul problème est que le vendredi soir, l'hôtel d'en face fait la fête et nous entendons la musique très fort dans les chambres. Si vous êtes une personne qui veut juste un endroit pour dormir et profiter du Mexique, c'est l'endroit idéal. Si vous voulez passer du temps à l'hôtel, ce n'est pas un hôtel pour vous.
Bien sûr, voici la correction du texte : L'hôtel est très bien situé. Vous pouvez faire plusieurs choses à pied, comme aller à la mer ou à Playa del Carmen. Le personnel est vraiment génial, très accueillant et très gentil. L'hôtel est propre. Le seul problème est que le vendredi soir, l'hôtel d'en face fait la fête et nous entendons la musique très fort dans les chambres. Si vous êtes une personne qui veut juste un endroit pour dormir et profiter du Mexique, c'est l'endroit idéal. Si vous voulez passer du temps à l'hôtel, ce n'est pas un hôtel pour vous.
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Zimmer
Die Zimmer sind einfach und der Komfort ist unterschiedlich: Einige erwähnen sehr feste Matratzen, gelegentliche Probleme mit Warmwasser oder der Klimaanlage und eine instabile WLAN-Verbindung. Lärm von nahegelegenen Clubs, Straßen und Hähnen ist eine häufige Beschwerde; einige Zimmer wirken dunkel oder haben keine Aussicht.
Ähnliche Gästebewertungen
4
Raul
13. Juli 2024
·
Aufenthalt am 7 Nächte
No hot water
No hot water
8
Rory
19. Okt. 2025
·
Aufenthalt am 5 Nächte
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
4
Bruce
23. Dez. 2023
·
Aufenthalt am 12 Nächte
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
6
Michael
3. Mai 2024
·
Aufenthalt am 1 Nacht
Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
6
Zachary
22. Jan. 2024
·
Aufenthalt am 1 Nacht
Shower was cold and ac didnt really work but it was clean and nice
Shower was cold and ac didnt really work but it was clean and nice
6
Seilan
15. Juli 2024
·
Aufenthalt am 2 Nächte
Friendly and helpfull staff. The noise from the streets in the morning will make sleeping well an issue. The where dogs barking, rooster crows and cars honking. Not the hotels fault tho, but good to keep in mind. Location was perfect, close to everything.
Friendly and helpfull staff. The noise from the streets in the morning will make sleeping well an issue. The where dogs barking, rooster crows and cars honking. Not the hotels fault tho, but good to keep in mind. Location was perfect, close to everything.
2
Oscar
25. Dez. 2025
·
Aufenthalt am 1 Nacht
Fue horrible experiencia el ruido que hace el compresor de aire acondicionado industrial que tienen dentro del hotel a un lado de las habitaciones. No se puede descansar además que el colchón es del estilo duro como cemento, la luz del baño no es independiente a la habitación así que si vas al baño se despierta la persona con quien vas
Fue horrible experiencia el ruido que hace el compresor de aire acondicionado industrial que tienen dentro del hotel a un lado de las habitaciones. No se puede descansar además que el colchón es del estilo duro como cemento, la luz del baño no es independiente a la habitación así que si vas al baño se despierta la persona con quien vas
8
Cláudia
27. Apr. 2025
·
Aufenthalt am 3 Nächte
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
8
nelson
22. Apr. 2025
·
Aufenthalt am 1 Nacht
To dark my room
To dark my room
4
Martin
29. Mai 2024
·
Aufenthalt am 2 Nächte
Wifi never was avaliable, concierge doesnt give solutions to muy questions
Wifi never was avaliable, concierge doesnt give solutions to muy questions
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird häufig als freundlich und hilfsbereit beschrieben. Die Reaktion auf Probleme und Anfragen kann jedoch langsam oder unbefriedigend sein, wobei es zu Engpässen bei der Ausstattung und Problemen bei Rückerstattungen oder Informationen kommt.
Ähnliche Gästebewertungen
2
brenda
4. Nov. 2024
·
Aufenthalt am 1 Nacht
Pésimo servicio, no cumplen con lo que dicen . No alcanzamos desayuno , bueno vafe y oan que es lo unico que dan, nuestra tv no tenia señal
Pésimo servicio, no cumplen con lo que dicen . No alcanzamos desayuno , bueno vafe y oan que es lo unico que dan, nuestra tv no tenia señal
10
Diana
8. Nov. 2023
·
Aufenthalt am 1 Nacht
Mi primera impresion al llegar y antes de las 3 que es el chek in es que segun la habitacion que tenia estaba fallando el AC y que me iban a cambiar de hotel. Despes de un rato y al preguntar sobre la devolucion del pago x no querer el cambio a otro hotel ya fue que siempre si me podria quedar en el hotel "si queria", como que si queria?? Pues ahi reserve a donde mas me iba a ir!!. La unica forma de estacionarse es pagando aunque sea enfrente del hotel, ahi en la zona solo cuentan con parquimetros. El desayuno que esta incluido no es en el hotel es fuera en un restaurante, no me toco ir. Asi que no se la distacion y si es bueno.
Mi primera impresion al llegar y antes de las 3 que es el chek in es que segun la habitacion que tenia estaba fallando el AC y que me iban a cambiar de hotel. Despes de un rato y al preguntar sobre la devolucion del pago x no querer el cambio a otro hotel ya fue que siempre si me podria quedar en el hotel "si queria", como que si queria?? Pues ahi reserve a donde mas me iba a ir!!. La unica forma de estacionarse es pagando aunque sea enfrente del hotel, ahi en la zona solo cuentan con parquimetros. El desayuno que esta incluido no es en el hotel es fuera en un restaurante, no me toco ir. Asi que no se la distacion y si es bueno.
4
Bruce
23. Dez. 2023
·
Aufenthalt am 12 Nächte
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
When I arrived at the front desk the guy was using the computer, but didnt have a second to look up and greet me. He continued doing his thing for a minute or two then finally acknowledged me. To me, the first impression is super important so if it were me behind the desk I would have stopped for a second to greet the guest and tell them that I would be right with them. I would have been more than satisfied with that. It's those little gestures that make the difference. The room was small, but clean and decent looking. The bed and pillows were rather firm for my liking, but ok. I ended buying a pillow at Mega store for $15 which helped. Hotel only provided light sheets and no heavier bed cover which I found inadequate. Shower was plenty strong must say, however, there was no water on 2 separate days. Room came with a small fridge, but it only worked while you were in the room because you have to insert your room key into an electronic reader each time you enter your room which activates power. So you can't store food in it during the day when you are gone because it will go bad. That didn't make much sense. Like clockwork, a rooster next door would "cockldoodldoo" early every morning endlessly. Not to mention 2 lil dogs would bark all day and night pretty well everyday. Also, there is hostel across the street that hosts late night parties every couple of days so I recommend earplugs if you want to actually sleep. Ok, I get it, it's a party town. Won't return.
8
Maria
28. Dez. 2025
·
Aufenthalt am 3 Nächte
Great customer service and the room was very clean
Great customer service and the room was very clean
10
Stephanie
28. Aug. 2022
·
Aufenthalt am 5 Nächte
My mom and I loved this hotel! First and foremost the staff are so sweet, friendly, and helpful. The location is amazing, just within minutes walking distance of the beach, the bus stop, and so many dining and shopping locations. The hotel is clean, with breakfast included, a pool, beautiful rooftop views, and spacious rooms. Because of the location and proximity to other hotels, it did get noisy at night with the next door hotel having pool parties through the night. I was able to sleep through it, but I understand some people like it to be more quiet at night. The only drawbacks I experienced on my stay were the shower head and lack of a microwave. The shower head sprayed water everywhere else but on me. There is a refrigerator which was great to keep water cold overnight but no microwave to heat up leftovers. The hotel room is also controlled by the room key so the electricity only works when the key is inserted in the room. Therefore, if you’re out for extended amounts of time, everything in the refrigerator will get hot. The good outweighed my minor issues and I would 100% stay again and recommend it to my family and friends!
My mom and I loved this hotel! First and foremost the staff are so sweet, friendly, and helpful. The location is amazing, just within minutes walking distance of the beach, the bus stop, and so many dining and shopping locations. The hotel is clean, with breakfast included, a pool, beautiful rooftop views, and spacious rooms. Because of the location and proximity to other hotels, it did get noisy at night with the next door hotel having pool parties through the night. I was able to sleep through it, but I understand some people like it to be more quiet at night. The only drawbacks I experienced on my stay were the shower head and lack of a microwave. The shower head sprayed water everywhere else but on me. There is a refrigerator which was great to keep water cold overnight but no microwave to heat up leftovers. The hotel room is also controlled by the room key so the electricity only works when the key is inserted in the room. Therefore, if you’re out for extended amounts of time, everything in the refrigerator will get hot. The good outweighed my minor issues and I would 100% stay again and recommend it to my family and friends!
10
Steve
21. Aug. 2023
·
Aufenthalt am 5 Nächte
The staff was amazing, especially Edwin who took a lot of time to help us with our many questions and Ally who went out of his way to help when we had some issues. My family felt at home at BFH, mostly because of them and that convinced us to come back in the near future. Steve Lafreniere and Marcela Jimenez
The staff was amazing, especially Edwin who took a lot of time to help us with our many questions and Ally who went out of his way to help when we had some issues. My family felt at home at BFH, mostly because of them and that convinced us to come back in the near future. Steve Lafreniere and Marcela Jimenez
2
NICK
26. Feb. 2024
·
Aufenthalt am 3 Nächte
My wife and I checked in to BFH Hotel on Tuesday February 20. Our plan was to stay from the 20th - 23rd, however, we only stayed two nights, because on the second night, the guys across the hall from us were very loud and woke us up two nights in a row. They were yelling, cursing, fighting outside in the hall way in front of our door. This scared my wife, and wanted to leave that night at 1:00am. I told her that we would leave tomorrow morning. Although we had paid for three nights, we only stayed for two night, because we felt it was unsafe to stay at your hotel. Plus, there were no phones to call the front desk, and my wife did not feel safe for me to step out the front and leave her alone in the room. Furthermore, we requested two more pillows and a blanket, but were told you didn't have any extra pillows or blanket for us. We also asked for towels and were told we cold only get towels every two days. Finally,I reserved at your hotel, because your online website shows that you serve breakfast, yet there was not breakfast or coffee. On the day when day we checked out, the font desk guy said sorry we don't offer refunds. This is unfortunate! You hotel is nice but needs needs a lot of services for clients, such as towels daily, phones in the room, breakfast service as advertised extra pillows and at least one blanket on the bed to stay warm. Unfortunately, we cannot recommend you hotel and will share this information and review with Travelocity and social media,
My wife and I checked in to BFH Hotel on Tuesday February 20. Our plan was to stay from the 20th - 23rd, however, we only stayed two nights, because on the second night, the guys across the hall from us were very loud and woke us up two nights in a row. They were yelling, cursing, fighting outside in the hall way in front of our door. This scared my wife, and wanted to leave that night at 1:00am. I told her that we would leave tomorrow morning. Although we had paid for three nights, we only stayed for two night, because we felt it was unsafe to stay at your hotel. Plus, there were no phones to call the front desk, and my wife did not feel safe for me to step out the front and leave her alone in the room. Furthermore, we requested two more pillows and a blanket, but were told you didn't have any extra pillows or blanket for us. We also asked for towels and were told we cold only get towels every two days. Finally,I reserved at your hotel, because your online website shows that you serve breakfast, yet there was not breakfast or coffee. On the day when day we checked out, the font desk guy said sorry we don't offer refunds. This is unfortunate! You hotel is nice but needs needs a lot of services for clients, such as towels daily, phones in the room, breakfast service as advertised extra pillows and at least one blanket on the bed to stay warm. Unfortunately, we cannot recommend you hotel and will share this information and review with Travelocity and social media,
10
Levi
10. Okt. 2025
·
Aufenthalt am 5 Nächte
Friendly staff
Friendly staff
10
Bouchra
12. Aug. 2025
·
Aufenthalt am 6 Nächte
Very friendly staff Patricia was wonderful she did make sure that my stay in wonderful Thank you Patricia
Very friendly staff Patricia was wonderful she did make sure that my stay in wonderful Thank you Patricia
6
Faviana Suzie
27. Juli 2024
·
Aufenthalt am 9 Nächte
Bien sûr, voici la correction du texte : L'hôtel est très bien situé. Vous pouvez faire plusieurs choses à pied, comme aller à la mer ou à Playa del Carmen. Le personnel est vraiment génial, très accueillant et très gentil. L'hôtel est propre. Le seul problème est que le vendredi soir, l'hôtel d'en face fait la fête et nous entendons la musique très fort dans les chambres. Si vous êtes une personne qui veut juste un endroit pour dormir et profiter du Mexique, c'est l'endroit idéal. Si vous voulez passer du temps à l'hôtel, ce n'est pas un hôtel pour vous.
Bien sûr, voici la correction du texte : L'hôtel est très bien situé. Vous pouvez faire plusieurs choses à pied, comme aller à la mer ou à Playa del Carmen. Le personnel est vraiment génial, très accueillant et très gentil. L'hôtel est propre. Le seul problème est que le vendredi soir, l'hôtel d'en face fait la fête et nous entendons la musique très fort dans les chambres. Si vous êtes une personne qui veut juste un endroit pour dormir et profiter du Mexique, c'est l'endroit idéal. Si vous voulez passer du temps à l'hôtel, ce n'est pas un hôtel pour vous.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Standort
Zentrale, fußläufige Lage in der Nähe der Fifth Avenue und des Strandes. Nicht am Strand gelegen, und das Nachtleben in der Nähe kann es nachts laut machen.
Ähnliche Gästebewertungen
4
Luis Alberto
10. Aug. 2024
·
Aufenthalt am 4 Nächte
No deben publicarse fotos a pie de playa con camastro si no existe y elevador no funciona y es nescesario, ya que mi mamá tiene 84 años, el desayuno incluido muy malo ya que solo era café y pan tostado, el cual no quise y pagué desayuno, pagué 4 noches, pero solo ocupamos una, ya que nos cambiamos de hotel al día siguiente, perdiendo 3 noches, y por este misma página de expedía compré en el hotel The Carmen que está apie de playa, ojalá y pudieran reembolsar las 3 noches que no ocupamos.ya que la información del hotel no coincide con las instalaciones.
No deben publicarse fotos a pie de playa con camastro si no existe y elevador no funciona y es nescesario, ya que mi mamá tiene 84 años, el desayuno incluido muy malo ya que solo era café y pan tostado, el cual no quise y pagué desayuno, pagué 4 noches, pero solo ocupamos una, ya que nos cambiamos de hotel al día siguiente, perdiendo 3 noches, y por este misma página de expedía compré en el hotel The Carmen que está apie de playa, ojalá y pudieran reembolsar las 3 noches que no ocupamos.ya que la información del hotel no coincide con las instalaciones.
10
Adriana
31. Jan. 2024
·
Aufenthalt am 3 Nächte
Great place near everything
Great place near everything
10
James
5. Apr. 2025
·
Aufenthalt am 8 Nächte
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
8
Glorily
11. Nov. 2023
·
Aufenthalt am 1 Nacht
Hotel has a convenient location
Hotel has a convenient location
10
Veronica
24. Dez. 2025
·
Aufenthalt am 3 Nächte
Excelente ubicación
Excelente ubicación
8
Aubree
11. Jan. 2024
·
Aufenthalt am 1 Nacht
This property was decent across the board. I will say that it was clean, and did have great views from the rooftop. Their pictures and description are very misleading. The beach is multiple blocks away. Easily a 15 min walk at least, thru very crowded areas. For restaurants and clubs, your only a couple blocks away. I definitely recommend parking on the rooftop parking garage, around the corner. Much cheaper than parking on the street and your car will be safe.
This property was decent across the board. I will say that it was clean, and did have great views from the rooftop. Their pictures and description are very misleading. The beach is multiple blocks away. Easily a 15 min walk at least, thru very crowded areas. For restaurants and clubs, your only a couple blocks away. I definitely recommend parking on the rooftop parking garage, around the corner. Much cheaper than parking on the street and your car will be safe.
6
Minerva
2. Juli 2024
·
Aufenthalt am 1 Nacht
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
8
Cláudia
27. Apr. 2025
·
Aufenthalt am 3 Nächte
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
10
Keith
13. Sept. 2023
·
Aufenthalt am 4 Nächte
This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location.
This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location.
8
Maria Gabriela Mejía
28. Dez. 2024
·
Aufenthalt am 7 Nächte
Property was conveniently located close to beach and walking distance to tourist attractions.
Property was conveniently located close to beach and walking distance to tourist attractions.
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Gastronomie
Das Frühstück ist inbegriffen, wird aber in einem Lokal ein paar Blocks entfernt serviert. Qualität und Portionsgrößen variieren von einfachem Kaffee und Toast bis hin zu vollständigeren Tellern, und der Service kann langsam sein.
Ähnliche Gästebewertungen
10
Sofia
1. Jan. 2026
·
Aufenthalt am 2 Nächte
The staff was very helpful and friendly. The breakfast was really good. Pancakes, bread, coffee and fruit. No noises from the street etc even though it was new years.
The staff was very helpful and friendly. The breakfast was really good. Pancakes, bread, coffee and fruit. No noises from the street etc even though it was new years.
4
MASOUMEH
9. März 2024
·
Aufenthalt am 5 Nächte
I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
I think the biggest weak point of this hotel is its restaurant and breakfast. It is far from the hotel and not enough proper and acceptable. It is very poor. Also, the pool of the hotel is very small and its water doesn't clean regularly.
8
Mélissa
25. Apr. 2024
·
Aufenthalt am 7 Nächte
It was a nice hotel, could have used more hot water had to take cold showers half of the week. I also got a few drops of blood on a towel (pimple broke after showering and I didn’t noticed) and was charged 100 pesos for it. Also if you want a blanket you need to ask for one. We thought they only gave sheets and only found out the day before leaving we could ask for blankets, we did ask but seems the cleaning lady forget and therefore never got any. Staff and were friendly. The breakfast was included as indicated however it was about 2 blocks away in another building, please also know only coffee, tea, juice, toast and game are included anything else needs to be paid for.
It was a nice hotel, could have used more hot water had to take cold showers half of the week. I also got a few drops of blood on a towel (pimple broke after showering and I didn’t noticed) and was charged 100 pesos for it. Also if you want a blanket you need to ask for one. We thought they only gave sheets and only found out the day before leaving we could ask for blankets, we did ask but seems the cleaning lady forget and therefore never got any. Staff and were friendly. The breakfast was included as indicated however it was about 2 blocks away in another building, please also know only coffee, tea, juice, toast and game are included anything else needs to be paid for.
8
Rory
19. Okt. 2025
·
Aufenthalt am 5 Nächte
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
8
jenny
17. Okt. 2023
·
Aufenthalt am 5 Nächte
Excelente servicio del personal de recepcion . Los desayunos mala calidad.
Excelente servicio del personal de recepcion . Los desayunos mala calidad.
6
brenda isabel
16. Juni 2023
·
Aufenthalt am 3 Nächte
bien ubicado, pero no tiene estacionamiento y el servicio que dan de desayuno es muy tardado el cual es fuera de las intalaciones del hotel.
bien ubicado, pero no tiene estacionamiento y el servicio que dan de desayuno es muy tardado el cual es fuera de las intalaciones del hotel.
6
Minerva
2. Juli 2024
·
Aufenthalt am 1 Nacht
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
El hotel está tranquilo y limpio, está céntrico y con fácil acceso. Algunas personas de la recepción son muy serias casi enojadas. Lo pensaría de regresar a este hotel con ese recibimiento. Las imágenes cuando uno busca hotel, te hacen ver cómo si estuviera a la orilla de la playa y están mintiendo porque no es así. El precio está muy bien, solo que si hay un incendio no tiene ventanas y es peligroso. El desayuno incluido es solo té con unos panes, no hay más. Para pasar una noche esta bien este hotel.
10
Merwie
12. März 2024
·
Aufenthalt am 6 Nächte
For a budget hotel, I thought it was great. The safe was new and worked well, the shower was good, and the mini-fridge proved essential. It was an easy walk everywhere I needed to go. The best thing about it, though, was the included breakfast!! It's not at the hotel but at a restaurant just around the corner, and it was wonderful to start each day with a real Mexican breakfast - coffee and a rotating menu that was more than I expected.
For a budget hotel, I thought it was great. The safe was new and worked well, the shower was good, and the mini-fridge proved essential. It was an easy walk everywhere I needed to go. The best thing about it, though, was the included breakfast!! It's not at the hotel but at a restaurant just around the corner, and it was wonderful to start each day with a real Mexican breakfast - coffee and a rotating menu that was more than I expected.
10
Veronica
6. Juli 2024
·
Aufenthalt am 9 Nächte
Excelente ubicación del hotel , solo que la desayuno de que está incluido no me agradó..( solo es pan y café )) Anteriormente era un desayuno completo ..
Excelente ubicación del hotel , solo que la desayuno de que está incluido no me agradó..( solo es pan y café )) Anteriormente era un desayuno completo ..
2
Karla Marina Limon
12. Feb. 2025
·
Aufenthalt am 7 Nächte
El elevador no funciona, ponen medio papel de baño el agua está fría, hacen trabajos de reparación de madrugada, el desayuno es terrible son sándwich de atún o jamón pero súper delgado el jamón el pan duro y el queso terrible, son muy lentos incluso para entregar la habitación, la alberca está muy sucia y en el último piso y como no funciona el elevador ps es pecimo la alberca está muy chiquita, la llave de la habitación es solo una así q cuando la retiras se apaga el frigobar, de nada sirve, nunca hay internet, los televisores son marca Sansui, así q no permite descargar solo Netflix el YouTube no lo reproduce aparte del internet q se va y viene y es lento, las camas están muy sucias, y duras son incómodas, escuché varias personas quejándose de lo mismo, en pocas palabras una muy mala experiencia
El elevador no funciona, ponen medio papel de baño el agua está fría, hacen trabajos de reparación de madrugada, el desayuno es terrible son sándwich de atún o jamón pero súper delgado el jamón el pan duro y el queso terrible, son muy lentos incluso para entregar la habitación, la alberca está muy sucia y en el último piso y como no funciona el elevador ps es pecimo la alberca está muy chiquita, la llave de la habitación es solo una así q cuando la retiras se apaga el frigobar, de nada sirve, nunca hay internet, los televisores son marca Sansui, así q no permite descargar solo Netflix el YouTube no lo reproduce aparte del internet q se va y viene y es lento, las camas están muy sucias, y duras son incómodas, escuché varias personas quejándose de lo mismo, en pocas palabras una muy mala experiencia
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8
Esme
29. Apr. 2026
·
Aufenthalt am 3 Nächte
Muy buen trato del personal
Muy buen trato del personal
10
Manuel
26. Apr. 2026
·
Aufenthalt am 6 Nächte
Super personnel, grande chambre propre 👌. bien placé pour la plage à 400 m.
Super personnel, grande chambre propre 👌. bien placé pour la plage à 400 m.
4
Kay
23. Apr. 2026
·
Aufenthalt am 1 Nacht
Although there was supposedly a breakfast nothing was provided. The room was relatively clean. Strangely there were no blankets. The location of the hotel was initially difficult to find as there was no signage. On the whole the location was not too bad only a couple of blocks from major roads and a local ‘restaurant’ to be able to get a breakfast! Didn’t spend a lot of time at hotel as it was more of ‘base’ room.
Although there was supposedly a breakfast nothing was provided. The room was relatively clean. Strangely there were no blankets. The location of the hotel was initially difficult to find as there was no signage. On the whole the location was not too bad only a couple of blocks from major roads and a local ‘restaurant’ to be able to get a breakfast! Didn’t spend a lot of time at hotel as it was more of ‘base’ room.
6
Sergio
21. Apr. 2026
·
Aufenthalt am 1 Nacht
Clean, comfortable, and well-located—great for a short stay. The staff are friendly and welcoming. Downsides include very limited TV options and a below-average breakfast. Overall, a decent choice for a quick night.
Clean, comfortable, and well-located—great for a short stay. The staff are friendly and welcoming. Downsides include very limited TV options and a below-average breakfast. Overall, a decent choice for a quick night.
10
Philip R.
17. Apr. 2026
·
Aufenthalt am 5 Nächte
It would be nice if all of the staff can understand English.
It would be nice if all of the staff can understand English.
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
September 2026
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Oktober 2026
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Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-09-18: 48.660976420783996USD
- 2026-09-19: 32.597117489624026USD
- 2026-09-20: 31.731949677944183USD
- 2026-09-21: 32.07008439836502USD
- 2026-09-22: 31.595806964492798USD
- 2026-09-23: 31.815387110996245USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 31.398767234420777USD
- 2026-09-28: 33.24904170370102USD
- 2026-09-29: 32.768333537864685USD
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- 2026-10-03: 32.768333537864685USD
- 2026-10-04: 32.768333537864685USD
- 2026-10-05: 32.768333537864685USD
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- 2026-10-07: 39.27770616970062USD
- 2026-10-08: 54.79483022689819USD
- 2026-10-09: 37.888659304237365USD
- 2026-10-10: 39.27770616970062USD
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- 2026-10-12: 31.594825708389283USD
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- 2026-10-14: 31.61149173002243USD
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- 2026-10-16: 31.67169661064148USD
- 2026-10-17: 31.915105072212217USD
- 2026-10-18: 41.782944994735715USD
- 2026-10-19: 32.24987329568863USD
- 2026-10-20: 39.19089128818512USD
- 2026-10-21: 32.2437798705101USD
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- 2026-10-26: 31.86815591020584USD
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- 2026-10-28: 37.888659304237365USD
- 2026-10-29: NO DATA
- 2026-10-30: 31.86815591020584USD
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- 2026-11-09: NO DATA
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- 2026-11-11: 65.06183987560271USD
- 2026-11-12: 63.78441527252197USD
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Bitte kontaktiere die Unterkunft mindestens 24 Stunden vor der Anreise, um den Check-in zu arrangieren. Gäste werden gebeten, der Unterkunft vor der Ankunft eine Kopie ihres Reisepasses bereitzustellen.
Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 12:00 Uhr planst. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt. Gäste, die einen Tarif mit inbegriffenem Frühstück gebucht haben, erhalten ein abgepacktes Frühstück zum Mitnehmen. Der Strandclub dieser Unterkunft ist 550 Meter entfernt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
- Langzeitmieter sind willkommen.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, Fenstergittern und Außenbeleuchtung ausgestattet
- Bitte beachte, dass kulturelle Normen und Gastrichtlinien je nach Land und Unterkunft unterschiedlich sein können. Die aufgeführten Richtlinien wurden von der Unterkunft zur Verfügung gestellt.
- Der Pool ist von 08:00 Uhr bis 22:00 Uhr geöffnet.
- Ein Kind bis 8 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
- Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
- In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
- In dieser Unterkunft wird kein Alkohol ausgeschenkt.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Gebühr für Parkplatz in der Nähe: 120 MXN pro Tag
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Später Check-out gegen Gebühr möglich (je nach Verfügbarkeit)
- Für die Zimmerreinigung wird eine Gebühr erhoben.
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Kostenloses W-LAN
Casino
Aufzug
Safe
Gepäckaufbewahrung
Allgemein
Handrails in Stairways
Smoke-Free Property
Snack Bar/Deli
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Aktivitäten
Casino
Beach Cabanas (surcharge)
Beach Club (nearby) (free)
Pool Sun Loungers
Terrasse
Dienstleistungen
Aufzug
Safe
Gepäckaufbewahrung
24-Hour Front Desk
Concierge Services
Tours/Ticket Assistance
Well-Lit Path to Entrance
Internet
Kostenloses W-LAN
Parkmöglichkeiten
Parkmöglichkeiten