Citadines Bay City Manila
US$82
/ night
Avg. for October
Prices for Citadines Bay City Manila
Select dates to see prices and availability
US$82
/ night
Avg. for October
Monthly average prices
Nightly prices at Citadines Bay City Manila average US$82 in the cheapest month (October) and US$119 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$119 |
| February | US$117 |
| March | US$107 |
| April | US$100 |
| May | US$99 |
| June | US$95 |
| July | US$102 |
| August | US$99 |
| September | US$100 |
| October | US$82 |
| November | US$90 |
| December | US$87 |
J
F
M
A
M
J
J
A
S
Oct · US$82
O
N
D
Most expensive: January (~US$119)
Cheapest: October (~US$82)
About this property
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Stop by the hotel's restaurant, Bay Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Rooms
Make yourself at home in one of the 212 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
Located in Pasay (Barangay 76), Citadines Bay City Manila is within a 5-minute drive of SM Mall of Asia and City of Dreams Manila. This hotel is 1.4 mi (2.3 km) from Manila Bay and 3.4 mi (5.5 km) from Newport World Resorts.
What's nearby
Mall of Asia Arena(0.5 Miles)
SM Mall of Asia(0.5 Miles)
Parqal Shopping Center(0.5 Miles)
SMX Convention Center(0.7 Miles)
The Mall of Asia Bay Area Amusement Park(0.7 Miles)
Ayala Malls Manila Bay(0.7 Miles)
Embassy of Japan(0.8 Miles)
City of Dreams Manila(0.9 Miles)
Manila Bay(1 Miles)
Baclaran Church(1 Miles)
World Trade Center Manila(1.4 Miles)
Manila Film Center(1.6 Miles)
Philippine International Convention Center(1.9 Miles)
Star City(2.1 Miles)
Cultural Center of the Philippines(2.3 Miles)
The preferred airport for Citadines Bay City Manila is Ninoy Aquino Intl. Airport (MNL)(2.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Dry cleaning
Location
Diosdado Macapagal Boulevard corner Coral Way, Barangay 76, Pasay, Philippines
Mall of Asia Arena (0.5 Miles)
SM Mall of Asia (0.5 Miles)
Parqal Shopping Center (0.5 Miles)
SMX Convention Center (0.7 Miles)
The Mall of Asia Bay Area Amusement Park (0.7 Miles)
Ayala Malls Manila Bay (0.7 Miles)
Room options
4
Deluxe Studio
Room details
1 Extra-Large Double Bed
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Premier Room, 1 Bedroom
Room details
1 Extra-Large Double Bed
Sleeps 3
527 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
5
Deluxe Studio, 2 Twin Beds
Room details
2 Single Beds
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Premier Studio
Room details
1 Extra-Large Double Bed
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Microwave
Guest reviews of Citadines Bay City Manila
9
Superb
Based on 3,481 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Citadines Bay City Manila, many guests highlight the warm, attentive staff and convenient location near Mall of Asia and the airport, plus clean, comfortable, often spacious rooms with kitchen amenities, and a well-regarded gym and pool.
Read moreWas this helpful?
What guests think
At Citadines Bay City Manila, many guests highlight the warm, attentive staff and convenient location near Mall of Asia and the airport, plus clean, comfortable, often spacious rooms with kitchen amenities, and a well-regarded gym and pool.
Repeated complaints note musty or sewage odors in some rooms, occasional AC problems, and minor maintenance or noise issues. Breakfast and on-site dining are generally appreciated for value and taste, with live music mentioned, though several guests found the selection limited or some items cold. Check-in is usually smooth, but some reports cite slow or inconsistent front-desk responses and missed prearranged services. Expect a convenient, comfortable stay with standout service, but room condition and dining can vary.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently praise the gym, and many enjoy the pool area; one review notes a temporary closure and another that the water is unheated.
Related guest reviews
10
Densil
2 Jan 2026
·
Stayed 1 night
Quiet comfy room ... Exactly what you want before a flight. Great gym.
Quiet comfy room ... Exactly what you want before a flight. Great gym.
8
Ricardo
29 Oct 2025
·
Stayed 3 nights
Clean room, very nice staff, pool area was closed for renovations. Center to a lot of desirable areas in city. Room was very spacious! Ac was a little hard to get right
Clean room, very nice staff, pool area was closed for renovations. Center to a lot of desirable areas in city. Room was very spacious! Ac was a little hard to get right
10
Vidal
13 Oct 2023
·
Stayed 3 nights
Top notched gym; staff friendly and accommodating
Top notched gym; staff friendly and accommodating
10
Oliver
26 May 2025
·
Stayed 2 nights
Highly recommended quality hotel with a central location and very accommodating staff. The pool area was relaxing and somewhat private with a kids section and a bar available. I dont exactly remember the breakfast but I think it was good. You stay right by the bay and mall of Asia. There is also a ferris wheel in walking distance🎡
Highly recommended quality hotel with a central location and very accommodating staff. The pool area was relaxing and somewhat private with a kids section and a bar available. I dont exactly remember the breakfast but I think it was good. You stay right by the bay and mall of Asia. There is also a ferris wheel in walking distance🎡
10
Joe
16 Dec 2023
·
Stayed 1 night
Upscale hotel with great gym and Olympic sized outdoor pool. Had a couple of problems with rooms but they were resolved quickly.
Upscale hotel with great gym and Olympic sized outdoor pool. Had a couple of problems with rooms but they were resolved quickly.
10
VER
14 May 2023
·
Stayed 1 night
The property met all my expectations. Service in the dining room was superb, Joy and crew were very attentive and accommodating. Front desk staff was average. I did enjoy using the gym.
The property met all my expectations. Service in the dining room was superb, Joy and crew were very attentive and accommodating. Front desk staff was average. I did enjoy using the gym.
10
Nilda
15 May 2023
·
Stayed 1 night
I liked that it had in-room bottled water, thoughtful of tourists. Breakfast buffet spread was awesome. Had all the equipment to get in a complete workout. No problems with the staff at all, quite patient with me and very helpful.
I liked that it had in-room bottled water, thoughtful of tourists. Breakfast buffet spread was awesome. Had all the equipment to get in a complete workout. No problems with the staff at all, quite patient with me and very helpful.
6
Jamie
3 Apr 2025
·
Stayed 4 nights
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
10
Philippe
24 Apr 2022
·
Stayed 3 nights
Globalement positif. La chambre est très bien équipée, piscine et salle de sport au top, staff très sympa. Petit dej OK. Wifi au top pour travailler
Globalement positif. La chambre est très bien équipée, piscine et salle de sport au top, staff très sympa. Petit dej OK. Wifi au top pour travailler
10
Ian
18 Mar 2024
·
Stayed 2 nights
It is close to the airport. The hotel is clean and pleasant. The food at the restaurant is very good. Unfortunately, the pool was not heated and it was too cold to swim in it. Reception desk staff were very helpful.
It is close to the airport. The hotel is clean and pleasant. The food at the restaurant is very good. Unfortunately, the pool was not heated and it was too cold to swim in it. Reception desk staff were very helpful.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often rated highly, but multiple reviews report musty or sewage-like odors in some rooms and occasional housekeeping lapses (e.g., dirty linens or towels).
Related guest reviews
10
Justin
30 Sept 2025
·
Stayed 3 nights
I recently stayed at Citadines Bay City Manila and found it to be an excellent choice. The location is convenient, with easy access to the Mall of Asia. The room was exceptionally clean, providing a comfortable and pleasant atmosphere. I highly recommend this accommodation for both business and leisure travelers.
I recently stayed at Citadines Bay City Manila and found it to be an excellent choice. The location is convenient, with easy access to the Mall of Asia. The room was exceptionally clean, providing a comfortable and pleasant atmosphere. I highly recommend this accommodation for both business and leisure travelers.
6
Justin
13 Jul 2025
·
Stayed 2 nights
Just wanted to share my recent experience. Check-in was super slow, which was a bit frustrating. When we finally got to our room, we were hit with this awful smell that was hard to describe—totally gross! I called the housekeeper, who was really nice and even confirmed the smell. They quickly moved us to a different room, but I just wish the cleaning staff and manager had done a better job checking the room beforehand. It should’ve been ready for guests!
Just wanted to share my recent experience. Check-in was super slow, which was a bit frustrating. When we finally got to our room, we were hit with this awful smell that was hard to describe—totally gross! I called the housekeeper, who was really nice and even confirmed the smell. They quickly moved us to a different room, but I just wish the cleaning staff and manager had done a better job checking the room beforehand. It should’ve been ready for guests!
6
Hernan
9 Oct 2025
·
Stayed 1 night
Bad odour coming out of your washroom.
Bad odour coming out of your washroom.
8
Ai
24 Jan 2025
·
Stayed 3 nights
立地、フロントの方やドアマンの方のサービスはとても満足しています。 ただ部屋に関しては下記不満点があります。 •部屋がカビ臭い •滞在何日めかでハウスキーピングがちゃんとされていなかった （バスマットはそのまま、コップも洗われてないない、なくなったティッシュも放置） •そもそも2 bedroomで予約したしチェックイン時にもそれを確認したのにベッドが一台だった（後から変えてもらいました）
立地、フロントの方やドアマンの方のサービスはとても満足しています。 ただ部屋に関しては下記不満点があります。 •部屋がカビ臭い •滞在何日めかでハウスキーピングがちゃんとされていなかった （バスマットはそのまま、コップも洗われてないない、なくなったティッシュも放置） •そもそも2 bedroomで予約したしチェックイン時にもそれを確認したのにベッドが一台だった（後から変えてもらいました）
8
Joel Galvez
20 Nov 2025
·
Stayed 2 nights
room was good but with smell as you enter it. maybe from toilet drain smell or dried soiled carpet floor.
room was good but with smell as you enter it. maybe from toilet drain smell or dried soiled carpet floor.
8
Aaron
27 Jan 2025
·
Stayed 4 nights
I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
10
Merian
2 Dec 2024
·
Stayed 1 night
Very fast check in ,nice clean room, very close to the airport, the staff are very attractive,,I would highly recommend 👌
Very fast check in ,nice clean room, very close to the airport, the staff are very attractive,,I would highly recommend 👌
6
Ernesto
3 Jul 2025
·
Stayed 1 night
The room is smelly. Bed is itchy. Bathroom is not cleaned properly.
The room is smelly. Bed is itchy. Bathroom is not cleaned properly.
4
Ruth gay
8 Feb 2025
·
Stayed 1 night
オープンから年数は浅く、評価は高いものの、口コミの数が少ないだけなのか。 部屋に入って早々、換気の悪さ、カビ臭がひどい為、即部屋交換した。
オープンから年数は浅く、評価は高いものの、口コミの数が少ないだけなのか。 部屋に入って早々、換気の悪さ、カビ臭がひどい為、即部屋交換した。
10
Leonard
7 Nov 2025
·
Stayed 1 night
Clean and quiet area. Very nice rooms and friendly staff. Would stay again.
Clean and quiet area. Very nice rooms and friendly staff. Would stay again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with useful kitchen amenities like microwaves, washers/dryers and water dispensers; some guests mention limited TV channels, intermittent Wi‑Fi, AC performance issues, and noise from adjoining rooms.
Related guest reviews
10
Kalvin Rafael G.
15 Feb 2024
·
Stayed 1 night
One thing I dislike was to noise from other rooms which can be heard from the inside.
One thing I dislike was to noise from other rooms which can be heard from the inside.
8
Jerrica
17 Nov 2023
·
Stayed 2 nights
Good location, rooms are equipped with microwave, washing machine and dryer, and water dispenser - perfect for long term stay. Room smelled a little weird upon arrival - we believe it was coming from the AC/vent. Double check the charges on the card on file before checking out.
Good location, rooms are equipped with microwave, washing machine and dryer, and water dispenser - perfect for long term stay. Room smelled a little weird upon arrival - we believe it was coming from the AC/vent. Double check the charges on the card on file before checking out.
10
Ruth
30 Jan 2025
·
Stayed 2 nights
Our room was spacious including our bathroom.
Our room was spacious including our bathroom.
8
Roger
18 Feb 2025
·
Stayed 2 nights
Location was good, premium suite was roomy. Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
Location was good, premium suite was roomy. Lack of channels for TV movies was very low... Tried to extend the room for one more night, lobby staff said no rooms were available, I signed into Expedia 15mins later and reserved the same room they said wasn't available
10
Densil
2 Jan 2026
·
Stayed 1 night
Quiet comfy room ... Exactly what you want before a flight. Great gym.
Quiet comfy room ... Exactly what you want before a flight. Great gym.
8
Ricardo
29 Oct 2025
·
Stayed 3 nights
Clean room, very nice staff, pool area was closed for renovations. Center to a lot of desirable areas in city. Room was very spacious! Ac was a little hard to get right
Clean room, very nice staff, pool area was closed for renovations. Center to a lot of desirable areas in city. Room was very spacious! Ac was a little hard to get right
8
Marcelle
17 Oct 2023
·
Stayed 3 nights
It’s was great. But no TV connection on my room was out of service during my stay.
It’s was great. But no TV connection on my room was out of service during my stay.
6
Jamie
3 Apr 2025
·
Stayed 4 nights
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
All the staff I encountered, from security, door man, reception, cafe and conference staff were all friendly and helpful. Top marks there. The room was generally well appointed in terms of the size of the bed, the sofa and the desk and chair. However this was let down by the many broken room items: one of the two plug sockets by the desk did not work. The ‘service room’ button did not work, the window was locked slightly open causing vehicle noise to enter the room, particularly in the very early morning. The curtains worked but one side was very stiff - risking them getting broken. The hairdryer had an exposed electrical wires containing the mains power! The wifi did not work when I first arrived - it transpired my IP address to be white listed. My colleague in another room had the same problem. I tried to call reception only to find the room phone did not work either! I lost a lot of productive time that evening. Staff at reception resolved the wifi and phone issues promptly but for the price paid I would expect services to work first time. The hotel pool was nice and a good place to spend some time outside the room. The conference facilities were good. The hotel has a water container system to reduce plastic bottles in the room. Seems like a good initiative but a bit tricky to use without making a mess on the floor. I was also disappointed to see the security guard kick a plastic drink bottle into the street. The hotel does not provide any recycling that I could see.
8
Troy
20 Oct 2025
·
Stayed 4 nights
Kitchen setup was perfect. Everything was in place to get you going when you arrived like, dish detergent, washer, clean dishware, toaster, water, microwave ect.
Kitchen setup was perfect. Everything was in place to get you going when you arrived like, dish detergent, washer, clean dishware, toaster, water, microwave ect.
10
Joseph
22 Jul 2023
·
Stayed 1 night
VERY nice room! It was a suite and even had a full refrigerator and washer/dryer combo
VERY nice room! It was a suite and even had a full refrigerator and washer/dryer combo
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive and helpful. A few guests experienced slow check-in, unresponsive communication for airport pickup, or billing/availability inconsistencies.
Related guest reviews
10
emmanuel
3 Jun 2024
·
Stayed 2 nights
I feel at home at citadines, pasay...courteous staff specially james...near the international airport...i recommend this hotel...
I feel at home at citadines, pasay...courteous staff specially james...near the international airport...i recommend this hotel...
6
Justin
13 Jul 2025
·
Stayed 2 nights
Just wanted to share my recent experience. Check-in was super slow, which was a bit frustrating. When we finally got to our room, we were hit with this awful smell that was hard to describe—totally gross! I called the housekeeper, who was really nice and even confirmed the smell. They quickly moved us to a different room, but I just wish the cleaning staff and manager had done a better job checking the room beforehand. It should’ve been ready for guests!
Just wanted to share my recent experience. Check-in was super slow, which was a bit frustrating. When we finally got to our room, we were hit with this awful smell that was hard to describe—totally gross! I called the housekeeper, who was really nice and even confirmed the smell. They quickly moved us to a different room, but I just wish the cleaning staff and manager had done a better job checking the room beforehand. It should’ve been ready for guests!
8
Aaron
27 Jan 2025
·
Stayed 4 nights
I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
I stayed 4 nights and it was lovely. Most staff were very kind and friendly except one. I'm a Gold Expedia member but didn't receive my upgrade at check in. The staff who checked me in was rude, arrogant and extremely unprofessional. I didn't get his name but he was of a chubby and feminine appearance. He acted like he was the Queen of the hotel. Rich, the front desk staff and most staff were excellent. Many of them greeted me by my name or sir, in a warm and welcoming manner. It was super unpleasant to deal with that chubby check in staff, particularly after a long tiring 30hr flight from Sydne to Manila via Singapore. I was exhausted and the last thing I need was to deal with a rude and unpleasant check in staff. I enjoyed the pool and gym a lot. Common areas and lobby are very nice and clean. TEHRE ARE A COUPLE OF ISSUES WITH THE ROOMS THOUGH. The aricon and carpet need changing or servicing. There's this damp, musty unpleasant smell come the aricon and carpet, and because I can't open the window, there's no access to fresh air. Waking up in the morning to a strange musty smell in the room is not a great way to start your day. Even after they have upgraded me to a better room the next day, the smell from the aircon and carpet is still there. I agree with other reviews about the unpleasant musty smell in the rooms. It's not healthy. I would only stay there again if they have fixed the smell from the aircon and carpet. My first room on level 10 also had sewer odour.
10
Norman
27 Oct 2024
·
Stayed 1 night
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
10
Maria Ruth
28 Nov 2025
·
Stayed 8 nights
My stay was wonderful staff is friendly and great customer service. Special shoutout to Ella from housekeeping, James at the front desk and Eliza from the cafe. Everyone was very attentive and courteous. Will definitely stay again.
My stay was wonderful staff is friendly and great customer service. Special shoutout to Ella from housekeeping, James at the front desk and Eliza from the cafe. Everyone was very attentive and courteous. Will definitely stay again.
4
Arnel C.
27 Jul 2023
·
Stayed 14 nights
Be careful using their cafe because they charge you even if you don’t eat at their restaurant. I ate at the cafe and paid cash, but when I checked, I found out I owe the restaurant 9,100 thousand pesos, plus I was charged on my credit card $110. I paid 9,100 pesos because my flight is at 4 PM. Please take note, I ate there by myself, and I settled in cash. Who wants to eat there every day since their menu is the same? I was very surprised by their incompetent accounting.
Be careful using their cafe because they charge you even if you don’t eat at their restaurant. I ate at the cafe and paid cash, but when I checked, I found out I owe the restaurant 9,100 thousand pesos, plus I was charged on my credit card $110. I paid 9,100 pesos because my flight is at 4 PM. Please take note, I ate there by myself, and I settled in cash. Who wants to eat there every day since their menu is the same? I was very surprised by their incompetent accounting.
10
Wendell
29 Jan 2024
·
Stayed 4 nights
James and Joseph from the front desk are phenomenal. Security, dining staff, and the K9 were all excellent.
James and Joseph from the front desk are phenomenal. Security, dining staff, and the K9 were all excellent.
10
Carlo
18 Nov 2025
·
Stayed 2 nights
5 star staff, extremely accommodating.
5 star staff, extremely accommodating.
4
Chia Min
8 Feb 2024
·
Stayed 1 night
Oddly smell in the room The online chat was very unresponsive. We try to book the airport pick-up, which is one of the services specifically listed on the hotel website. The client service went ghosted after we provided flight no and all details. Nothing book despite continuously follow up for days. No one showed up, of course. No explanation, just nothing. Even we bring this up to the front desk. Nothing. This is the VIP access we got. Unreliable.
Oddly smell in the room The online chat was very unresponsive. We try to book the airport pick-up, which is one of the services specifically listed on the hotel website. The client service went ghosted after we provided flight no and all details. Nothing book despite continuously follow up for days. No one showed up, of course. No explanation, just nothing. Even we bring this up to the front desk. Nothing. This is the VIP access we got. Unreliable.
10
Linglingay
22 Mar 2025
·
Stayed 1 night
Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
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AI-generated summary based on recent guest reviews
Location
Highly convenient for Mall of Asia, Manila Bay, and the airport, with supermarkets and dining next door or within a short walk. Many find the area quiet and safe.
Related guest reviews
10
Estaban
13 Nov 2025
·
Stayed 2 nights
The hotel was very nice . Things was very convenient. The room was very a small mall was nearby. The airport was close. The breakfast at the hotel was the best. The staff was very welcoming.
The hotel was very nice . Things was very convenient. The room was very a small mall was nearby. The airport was close. The breakfast at the hotel was the best. The staff was very welcoming.
10
Bernard
8 Feb 2025
·
Stayed 2 nights
Near Mall of Asia, with moderate walking distance. Adjoins a small Waltermart shopping center with large supermarket. Good amenities. Friendly staff. Room was on small side but clean and comfortable. Check if there is adjoining room as we could clearly hear couple in adjoining room.
Near Mall of Asia, with moderate walking distance. Adjoins a small Waltermart shopping center with large supermarket. Good amenities. Friendly staff. Room was on small side but clean and comfortable. Check if there is adjoining room as we could clearly hear couple in adjoining room.
8
Mary Grace P
14 Jun 2024
·
Stayed 1 night
Spacious room. Clean and comfortable beddings. I love the idea of water dispenser in the room. The access to global tv channels is a plus. Hotel staff are friendly, corteous and attentive esp.the housekeeping. I had issues during the front check in, but were able to resolved it. I have not heard this hotel but Im glad I tried, Its 20min. walk to SM Mall of Asia.
Spacious room. Clean and comfortable beddings. I love the idea of water dispenser in the room. The access to global tv channels is a plus. Hotel staff are friendly, corteous and attentive esp.the housekeeping. I had issues during the front check in, but were able to resolved it. I have not heard this hotel but Im glad I tried, Its 20min. walk to SM Mall of Asia.
10
Scott
14 Mar 2025
·
Stayed 4 nights
Quick walk to MOA near grocery store
Quick walk to MOA near grocery store
10
Oliver
26 May 2025
·
Stayed 2 nights
Highly recommended quality hotel with a central location and very accommodating staff. The pool area was relaxing and somewhat private with a kids section and a bar available. I dont exactly remember the breakfast but I think it was good. You stay right by the bay and mall of Asia. There is also a ferris wheel in walking distance🎡
Highly recommended quality hotel with a central location and very accommodating staff. The pool area was relaxing and somewhat private with a kids section and a bar available. I dont exactly remember the breakfast but I think it was good. You stay right by the bay and mall of Asia. There is also a ferris wheel in walking distance🎡
10
Jodi
28 Apr 2024
·
Stayed 1 night
Clean hotel, stayed here as it was close to the airport and also only a few mins away from Mall of Asia. Staff friendly. Lots of fast food, however sit in dining limited within walking distance.
Clean hotel, stayed here as it was close to the airport and also only a few mins away from Mall of Asia. Staff friendly. Lots of fast food, however sit in dining limited within walking distance.
10
Rafael
9 Feb 2025
·
Stayed 1 night
Property was amazing with excellent amenities and close walking distance to Mall of Asia
Property was amazing with excellent amenities and close walking distance to Mall of Asia
10
Johan
16 May 2023
·
Stayed 2 nights
Excellent location. Great staff. Helpful and friendly. I stay here every time in Manila.
Excellent location. Great staff. Helpful and friendly. I stay here every time in Manila.
10
Linglingay
22 Mar 2025
·
Stayed 1 night
Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
Friendly and attentive personnel. Quiet and safe area of the city. Close proximity to shopping, dining, entertainment and the ocean.
10
Matthew
14 Feb 2025
·
Stayed 2 nights
Always great have stayed multiple times. Can’t beat location.
Always great have stayed multiple times. Can’t beat location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site cafe and restaurant are commonly praised for taste and value, with occasional live music. Several guests found the selection limited or some items cold, and a few disliked certain dishes.
Related guest reviews
10
Ace
4 Sept 2023
·
Stayed 2 nights
Hotel is in a good location. Just a 5 minute walk to MOA arena and there’s a mall next door with a supermarket. Staff are very friendly and welcoming. Facility is in great condition. Breakfast buffet is good and affordable.
Hotel is in a good location. Just a 5 minute walk to MOA arena and there’s a mall next door with a supermarket. Staff are very friendly and welcoming. Facility is in great condition. Breakfast buffet is good and affordable.
10
Wendell
27 Feb 2023
·
Stayed 1 night
The staff were kind and welcoming! Food is great! Acoustic Music was fabulous!!!
The staff were kind and welcoming! Food is great! Acoustic Music was fabulous!!!
10
Iris
4 Dec 2024
·
Stayed 2 nights
We enjoyed our stay. Staff are courteous and efficient. It’s right beside the W Mall which is very convenient. Restaurant staff gave us excellent service and their breakfast buffet spread was wonderful.
We enjoyed our stay. Staff are courteous and efficient. It’s right beside the W Mall which is very convenient. Restaurant staff gave us excellent service and their breakfast buffet spread was wonderful.
6
Marilou
24 Jun 2024
·
Stayed 1 night
American style beef steak was absolutely terrible. And expensive. Also. Many breakfast foods at breakfast buffet were cold.
American style beef steak was absolutely terrible. And expensive. Also. Many breakfast foods at breakfast buffet were cold.
10
Jesse
24 Dec 2024
·
Stayed 5 nights
The dining staff were excellent. There is a boutique mall adjacent to the hotel.
The dining staff were excellent. There is a boutique mall adjacent to the hotel.
10
Samrat
21 Nov 2024
·
Stayed 8 nights
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
10
Eddison
11 Mar 2025
·
Stayed 2 nights
Excellent service and location. Got the Expedia VIP room upgrade for free and the room was quite nice - spacious enough for my partner and I. Breakfast buffet was delicious albeit a little limited on options. Got a in-room massage for a reasonable price (they provide 24 hours service just call ahead of time). Lobby is gorgeous and front desk staffed all hours with security out front. Only real complaint is bathroom shower drain design was such that the water puddles and drains quite slowly. Convenience/ pharmacy and W-Mall are all in walking distance (less than 2 blocks). Definitely check out the nearby Gala Food Park. This large indoor food court is a unexpected hidden gem where you can dress up in a Japanese yukata, grab very Instagrammable pics, and eat/drink cheap but yummy Asian cuisine (such as Japanese, Thai, Taiwanese, Hong Kong Chinese, Viet & Filipino) or "Western" foods.
Excellent service and location. Got the Expedia VIP room upgrade for free and the room was quite nice - spacious enough for my partner and I. Breakfast buffet was delicious albeit a little limited on options. Got a in-room massage for a reasonable price (they provide 24 hours service just call ahead of time). Lobby is gorgeous and front desk staffed all hours with security out front. Only real complaint is bathroom shower drain design was such that the water puddles and drains quite slowly. Convenience/ pharmacy and W-Mall are all in walking distance (less than 2 blocks). Definitely check out the nearby Gala Food Park. This large indoor food court is a unexpected hidden gem where you can dress up in a Japanese yukata, grab very Instagrammable pics, and eat/drink cheap but yummy Asian cuisine (such as Japanese, Thai, Taiwanese, Hong Kong Chinese, Viet & Filipino) or "Western" foods.
10
Faron
10 Apr 2024
·
Stayed 1 night
Breakfast was very affordable and great. Bed and pillows are top notch.
Breakfast was very affordable and great. Bed and pillows are top notch.
6
Kam Tim
17 Mar 2025
·
Stayed 4 nights
1- the buffet breakfast costed me PHP 650 but the quality was bad and selection was very limited. 2- Housekeeping staff was made a lot of noise at the corridor and they did not clean up the toilet bowl in my room. 3- I didn't understand why many door bell ringing during the Friday late night. I was woken up several times. 4- the curtains were difficult to close and open. 5- I like the idea to provide a large drum of drinking water which was enough for a few days. 6- location was great for walking to Worldbex and shopping mall.
1- the buffet breakfast costed me PHP 650 but the quality was bad and selection was very limited. 2- Housekeeping staff was made a lot of noise at the corridor and they did not clean up the toilet bowl in my room. 3- I didn't understand why many door bell ringing during the Friday late night. I was woken up several times. 4- the curtains were difficult to close and open. 5- I like the idea to provide a large drum of drinking water which was enough for a few days. 6- location was great for walking to Worldbex and shopping mall.
10
Nilda
15 May 2023
·
Stayed 1 night
I liked that it had in-room bottled water, thoughtful of tourists. Breakfast buffet spread was awesome. Had all the equipment to get in a complete workout. No problems with the staff at all, quite patient with me and very helpful.
I liked that it had in-room bottled water, thoughtful of tourists. Breakfast buffet spread was awesome. Had all the equipment to get in a complete workout. No problems with the staff at all, quite patient with me and very helpful.
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AI-generated summary based on recent guest reviews
10
Arild
13 Sept 2026
·
Stayed 2 nights
Perfect clean that’s why i came back
Perfect clean that’s why i came back
6
Regina
25 Aug 2026
·
Stayed 1 night
Too many emails from the hotel before and after my stay. Good besides that.
Too many emails from the hotel before and after my stay. Good besides that.
10
Bobby
25 Jun 2026
·
Stayed 1 night
clean room, great staff i highly recommend
clean room, great staff i highly recommend
10
Wade
23 Jun 2026
·
Stayed 5 nights
Very close to 5 star. If training of staff were more consistent, with the amenities automatically given rather than having to be requested each and every time, it would be even closer to 5 star. Assigning a Credit Card to the room for incidentals should be an automatic for this hotel. Very clean rooms, very good staff. The restaurant food was 2 to 3 star. Dining room staff had to be called to table and to buffet stations rather than being there. Food was often cold. Food quality was just barely acceptable. The food was obviously the least expensive they could purchase. For these reasons, the hotel restaurant was almost never busy.
Very close to 5 star. If training of staff were more consistent, with the amenities automatically given rather than having to be requested each and every time, it would be even closer to 5 star. Assigning a Credit Card to the room for incidentals should be an automatic for this hotel. Very clean rooms, very good staff. The restaurant food was 2 to 3 star. Dining room staff had to be called to table and to buffet stations rather than being there. Food was often cold. Food quality was just barely acceptable. The food was obviously the least expensive they could purchase. For these reasons, the hotel restaurant was almost never busy.
8
Marc
31 May 2026
·
Stayed 1 night
A little tired but good overall. Nice food and drink at the restaurant. Nice pool also.
A little tired but good overall. Nice food and drink at the restaurant. Nice pool also.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: 139.67286377441405USD
- 2026-10-16: 114.4782126171875USD
- 2026-10-17: NO DATA
- 2026-10-18: 104.07174792236329USD
- 2026-10-19: 103.72542302490234USD
- 2026-10-20: 103.89733185546875USD
- 2026-10-21: NO DATA
- 2026-10-22: 104.07865999511719USD
- 2026-10-23: 105.64041063476563USD
- 2026-10-24: 104.43327937988282USD
- 2026-10-25: 104.87033703857422USD
- 2026-10-26: 121.4105493359375USD
- 2026-10-27: 184.2958831640625USD
- 2026-10-28: 182.9292848095703USD
- 2026-10-29: 184.2958831640625USD
- 2026-10-30: 184.2958831640625USD
- 2026-10-31: 184.2958831640625USD
- 2026-11-01: 184.2958831640625USD
- 2026-11-02: 121.23149659912109USD
- 2026-11-03: 104.87033703857422USD
- 2026-11-04: 105.64041063476563USD
- 2026-11-05: 105.64041063476563USD
- 2026-11-06: 105.64041063476563USD
- 2026-11-07: 104.87033703857422USD
- 2026-11-08: 118.30015952880859USD
- 2026-11-09: 118.04278141601563USD
- 2026-11-10: 118.04278141601563USD
- 2026-11-11: 118.04278141601563USD
- 2026-11-12: 118.04278141601563USD
- 2026-11-13: 118.30015952880859USD
- 2026-11-14: 118.30015952880859USD
- 2026-11-15: 118.30015952880859USD
- 2026-11-16: 118.04278141601563USD
- 2026-11-17: 125.30427876708984USD
- 2026-11-18: 103.99004808105468USD
- 2026-11-19: 105.64041063476563USD
- 2026-11-20: 103.99004808105468USD
- 2026-11-21: 100.6620782446289USD
- 2026-11-22: 104.2168155859375USD
- 2026-11-23: 104.2168155859375USD
- 2026-11-24: 106.03086976074219USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 105.64041063476563USD
- 2026-11-28: 105.64041063476563USD
- 2026-11-29: 100.6620782446289USD
- 2026-11-30: 103.99004808105468USD
- 2026-12-01: 104.2168155859375USD
- 2026-12-02: 104.39575669921875USD
- 2026-12-03: 103.38443888427734USD
- 2026-12-04: 104.2168155859375USD
- 2026-12-05: 103.99004808105468USD
- 2026-12-06: 105.64041063476563USD
- 2026-12-07: 118.04278141601563USD
- 2026-12-08: 118.04278141601563USD
- 2026-12-09: 118.30015952880859USD
- 2026-12-10: 105.64041063476563USD
- 2026-12-11: 104.2168155859375USD
- 2026-12-12: 102.34288826416015USD
- 2026-12-13: 104.21381033691407USD
- 2026-12-14: 103.99004808105468USD
- 2026-12-15: 103.99004808105468USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 6:00 AM to 10:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is required for transportation to and from this property.
- Free WiFi in public areas has a 2-device limit.
- Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
- Airport shuttle fee: PHP 2592 per vehicle (one-way, maximum occupancy 2)
- Pet fee: PHP 2000 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: PHP 1650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Dry cleaning
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Barber/Beauty shop
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Internet
Free wi-fi