Name: Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill
Address: 4620 US Highway 17, Richmond Hill, Georgia, United States of America, Richmond Hill, Georgia, US
Price range: $98–$139 per night
Rating: 8.6

What guests think

Across recent stays at Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill, guests often highlight friendly staff, a convenient location off I-95, clean rooms, and a good complimentary breakfast, while recurring concerns include room odors and elevator outages.

Several reviews mention the indoor pool being cold or closed, and some rooms pick up highway noise or sound from thin walls. Room features can feel dated in spots, with intermittent AC or TV issues and inconsistent pillow comfort. Overall, expect a convenient, staff-friendly stopover with variable room experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests value free EV chargers and generally easy parking, but there are repeated reports of elevator outages and an indoor pool that is cold or temporarily closed.

Related guest reviews

8

Susan

Jan 6, 2024

·

Stayed 1 night

Service was excellent, bed was clean and comfy, breakfast was hearty and tasty. Our bathroom was a little dirty in the corners, and there was a huge stain on our door from where some liquid splattered on it, but overall everything was fine. I will note we had a mobility impaired person in our party and their elevators were not working. Would have been nice to know when we booked, but the front desk staff was very kind and switched us to ground floor rooms (which thankfully were available).

6

Robert

Apr 13, 2024

·

Stayed 1 night

Very closely located to the local high school as we were attending our grandson’s soccer game. At check in we discovered elevators were not working. Had we received a notice at booking time, we would have gone elsewhere. We were offered a suite if we accepted the third floor, which was okay with us, however we just got a regular room. Not cool.

4

Carolyn

Jun 5, 2024

·

Stayed 1 night

The elevator was out of order and my husband who is elderly and has lung problems had to walk up two flights of stairs with a suitcase I also hate to walk with my suitcase. They couldn’t move us to the first floor saying they had no availability. I thought this was unacceptable they did say we would could cancel our reservation but we were afraid after driving 6.5 hours we wouldn’t find another hotel with availability

10

Cindy

Jun 7, 2023

·

Stayed 1 night

Clean, fabulous and friendly staff, great breakfast, super parking.

10

Shari

Aug 22, 2024

·

Stayed 1 night

Spent the night while traveling down to Florida. Arrived with only five percent on my electric vehicle and was glad to see empty, working EV stations. The charging took all night, but that was okay because it was complimentary, and I was spending the night anyway. The staff was very friendly. Breakfast options we're great. The walls were pretty thin, so bring your earplugs, if that bothers you. Would be happy to stay again on a future road trip.

6

Cynthia

Mar 14, 2025

·

Stayed 1 night

Hotel was busy- did not have enough breakfast items for the amount of people open from 6:00-9:00. Pool was closed and that is one reason I booked this hotel for my granddaughter to swim. Also hotel smelled somewhat musty.

6

Edward

Feb 20, 2024

·

Stayed 2 nights

All was well with our stay with the exception of the indoor pool temperature which was too cold to swim in. This was a large factor in our decision as we have a 7 year old to entertain however we found ourselves back in our room. We tried testing the water multiple times during our 2 night stay but it did not improve. Otherwise, we enjoyed the stay.

8

Paulette

Apr 12, 2024

·

Stayed 1 night

Everything was great about our stay except the elevator was out of order

10

Paula

May 25, 2025

·

Stayed 1 night

Nice room, good internet. Very clean. Just stayed one night but it was comfortable. Also has EV chargers.

10

Darlene

May 18, 2025

·

Stayed 2 nights

Everything was amazing! My third time here. Always clean. Staff is polite and helpful. Parking is good.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed; many describe rooms and common areas as very clean, but recurring complaints cite musty or sulfur-like odors and occasional housekeeping misses such as hair, dirty showers, or stained linens. A few guests reported more serious issues, including pests.

Related guest reviews

8

Christine

Aug 11, 2025

·

Stayed 2 nights

The room had a musty smell

6

James

Aug 14, 2025

·

Stayed 1 night

Everything was primarily fine, but our room smelled extremely musty. We didn’t even want to stay but it was just for a night so we dealt with it.

2

Joren

Sep 6, 2025

·

Stayed 1 night

WARNING: GERMAN COCKROACHES! Within a few minutes of having the AC turned on, a german cockroach scurried across the wall out from it. The air had that very strong, clear roach infestation smell. The front desk guy was professional and helpful, and refunded our stay without much pushback. He did his job well, explored other options first, such as if we would just like to switch to another room, etc, without being overly pushy or making it frustrating, as tends to be the case with asking for a refund. So he specifically gets a review of 10/10. But every other aspect of this hotel gets 0 out of 10. Besides the roaches, the toilet was dirty when we arrived with urine on the underside of the seat and crap marks in the bowl. The toilet paper was not new, but a half-used roll. The sheets bed sheets were not very clean, crumpled and seemed to be unwashed. Do not stay here. The front desk guy should be promoted to a higher end Hilton hotel (I wish I could remember his name, hopefully they can figure out who and at least give him a bonus or raise).

10

Joan

Sep 15, 2025

·

Stayed 1 night

This hotel was super clean. There were no odors whatsoever, even though it is dog friendly and we have a dog. Most of the staff were amazingly friendly, and the condition of the room was immaculate.

6

Ramona

Dec 19, 2025

·

Stayed 1 night

The room had a terrible smell.. thankfully we had some air freshener spray. The room was okay as far as being clean. Wall paper in the bathroom had been half way repaired from previous damage. I would not stay here again. My previous experiences with Fairfield Suites has been positive in all aspects.

4

Kenneth

Mar 11, 2024

·

Stayed 1 night

Very unclean room. Hairs in the bed. Toilet Seat up

10

Penny

Jul 1, 2025

·

Stayed 1 night

This property was very clean, smelled clean, and carpet was in excellent condition. People at the check-in desk were very courteous. The breakfast bar was good, the coffee was delicious. Would definitely recommend this hotel

10

James

Nov 6, 2025

·

Stayed 1 night

Our room was very clean, and everything worked. We even had to run the heat with the cold snap outside. Breakfast was good, and checkout was fast and easy.

6

sarah

Apr 3, 2023

·

Stayed 1 night

The hotel is clean and nicely decorated. There is a nice breakfast buffet included in your stay. The staff was quite friendly. And the beds were incredibly comfortable. The issue we had was that there was a terrible sulfuric acid smell coming from the shower drain. We smelled it when we walked our room but since it was late and we were exhausted, we figured we'd shut the bathroom door and go to sleep. Unfortunately it didn't stop the smell and it was a hindrance to us falling asleep. If it wasn't for this huge issue I would have given the hotel a 10.

4

Alberto

May 29, 2025

·

Stayed 1 night

Room smelled musty, would not stay again

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, though some are small or feel dated, and several guests noted highway noise or thin walls. Intermittent maintenance and tech issues (AC or TV) and pillow comfort varied.

Related guest reviews

10

Michelle

Aug 8, 2025

·

Stayed 1 night

The room was spacious and clean. Bathroom was clean. The only complaint I have is that the air conditioner fan would make a squeaking noise Everytime the air shut off.

8

Michael

May 14, 2025

·

Stayed 1 night

The television in my room did not work properly. The guide on the TV was displaying only the previous day selection. When I contacted the front desk they were unable to to assist. Then contacted tech support they also were unable to help. This morning the same problem existed. So I was unable to watch any current programs including news channels. The TV just did not work!

8

Leonard

Nov 28, 2024

·

Stayed 1 night

Short overnight Beds too soft but otherwise great

8

Jay

Feb 14, 2025

·

Stayed 1 night

We had stayed here before. It's a Marriott property, but with a few cut corners: first of all, in a room with a single king bed, it offers only four miniature square pillows for two people; this is hardly adequate for many, but we luckily had regular pillows with us that we used to supplement their meager offering. Second and more important, the in-room refrigerator does not automatically operate - you must reach inside and push a button, which gives you two hours of usage, after which time you must again push the button. If you require medications that must be refrigerated, this is a potential problem; we found that the unit worked fine for the time it was operating, but it's unreasonable to have to keep resetting it every two hours during the night. (If there's a way to have it run longer, we did not find it.) Aside from these issues, we had no other complaints - the breakfast is one of the better ones around, staff was great, and the facility appears to be well maintained and cleaned.

8

Jennings

Aug 10, 2025

·

Stayed 1 night

Bed is a foam mattress. Not my favorite.

8

Kenneth

Feb 27, 2024

·

Stayed 1 night

The rooms are clean and roomy. Comfortable beds. The rooms closest to the highway are noisy with truck and vehicle noise. Better windows would resolve this

8

JOSEPH

Sep 24, 2025

·

Stayed 1 night

The room was clean but very small. The location of this room on the 1st floor was right next to the exit door to the parking area. So it was noisy. This should be one of the LAST rooms given to guests Brenda in the breakfast area was great. Pleasant and very helpful

6

kristy

Aug 9, 2025

·

Stayed 1 night

Very thin walls

6

Marta

Aug 25, 2025

·

Stayed 1 night

Called about lack of connectivity for Netflix and HBO. Spoke to tech assistance who was unable to help. Gave my cell number for someone to contact me and never heard back!

8

ROY

Apr 16, 2025

·

Stayed 1 night

In general, this hotel was fine. Did not like the bed and pillows.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and accommodating, especially at check-in and breakfast. However, some guests experienced slow or unhelpful responses, booking or room-assignment errors, and deposit or communication issues.

Related guest reviews

2

Janet

Oct 2, 2024

·

Stayed 1 night

The property was convenient to restaurants and gasoline pumps. The check in time was three pm. We were there at three. Our two rooms were not ready until five pm.

10

Susan

Oct 15, 2024

·

Stayed 1 night

Wonderful check in staff!

2

Deborah

Apr 13, 2025

·

Stayed 2 nights

My reservation was cancelled along with 3 other people who also arrived at the same time we did. Ridiculous! I will never book a night at Fairfield.

10

Jean

Nov 3, 2024

·

Stayed 1 night

Front desk Wes excellent, room was clean

10

Ethel

Nov 30, 2025

·

Stayed 5 nights

Room clean. Great area. Staff was very friendly. Breakfast was good. Highly recommend

4

Trisha

Jul 26, 2025

·

Stayed 3 nights

Checked in to room with a heavy odor. Spoke with the desk who came to room and gagged when walking in. They had no other rooms available for the night and only suggestion was share my adult sons room with zero compensation. They offered to move to a different room remainder of stay. The supervisor Kayla was supposed to contact me that NEVER happened. When checking out front desk guy David claimed they checked the room found no odor and booked it to others without complaints. I asked so you are saying I am lying aling with your coworker. This hotel and service does not meet the Bonvoy standards or the standards of any ither Fairfield I have stayed at. Going forward I guess I remain loyal to Hilton.

4

Patrick

Jul 30, 2025

·

Stayed 1 night

Beware of the security deposit. They were supposed to put a hold on my account but actually charged my card. The air conditioner kept cutting on and off. When it was off you could hear people talking in the parking lot as well as traffic passing by the hotel. The charging my bank account rather than just putting a hold is very aggravating. Now I have to spend time going to my bank to dispute the charges.

8

JOSEPH

Sep 24, 2025

·

Stayed 1 night

The room was clean but very small. The location of this room on the 1st floor was right next to the exit door to the parking area. So it was noisy. This should be one of the LAST rooms given to guests Brenda in the breakfast area was great. Pleasant and very helpful

6

Rodney

Oct 30, 2025

·

Stayed 1 night

The TV in the room adjacent to the bedroom came on in the middle of the night! Some of the USB outlets were damaged and didn’t work. The front counter staff was not attentive at times.

10

Thomas

Mar 9, 2025

·

Stayed 1 night

Very friendly check in. Made me feel welcomed.

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AI-generated summary based on recent guest reviews

Location

Convenient just off I-95 with many fast-food options nearby; downtown Savannah requires a drive. A few rooms face noticeable highway noise.

Related guest reviews

8

gregory

Mar 2, 2025

·

Stayed 1 night

Good clean hotel with a friendly staff. Convenient to US 95 and many restaurants

10

George

Apr 4, 2025

·

Stayed 1 night

Great location. All sort of fast food around the area walkable. Very convenient. Clean, small, nice hotel.

10

Bernice

Aug 31, 2025

·

Stayed 1 night

Very convenient to I/95

8

Orasa

Aug 14, 2025

·

Stayed 4 nights

Hotel appears to be a little older but decent. Location was great in reference to freeway access and the area was decent. A lot of fast food options if that’s what you like but in terms of dine in options you would have to drive at least 30 mins into downtown Savannah area. The fitness area was doable but needs more weight options. Breakfast was average… think they could’ve switched things up daily rather than have the same options. Price for this property was decent thru Expedia.

10

Cynthia

Jul 5, 2024

·

Stayed 1 night

Excellent customer service. The hotel was clean, quiet and close to restaurants.

8

Pamela

Feb 4, 2024

·

Stayed 1 night

Our stay was comfortable, room was clean, bed better than average. The morning breakfast was way above average from other places we have stayed. Place was easy to find. The only thing that detracted from our stay was that our room was streetside to a very busy highway, super noisy as the property is right on the highway. IF I were to stay there again, I would request a room on the other side of the property.

10

Gregg

Jul 19, 2024

·

Stayed 2 nights

The rooms are large and roomy, the breakfast was excellent. It is about 15 miles from Savannah, but parking was good and surrounded with fast food

8

sharon

Jul 14, 2024

·

Stayed 1 night

Convenient location off I95

10

Evelyn

Apr 5, 2025

·

Stayed 3 nights

Quiet area and close to the interstate. Close to food and shoooing places.

10

Lee

Jun 8, 2024

·

Stayed 1 night

Good location for us. Had dinner in Savannah and the drove out here to sleep. First floor King worked just fine for us. The elevator was out so I’m glad got to stay on the first floor. Quiet, comfortable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety with attentive staff, though some mornings items ran out or food was lukewarm, and variety could feel repetitive.

Related guest reviews

10

melody

Apr 22, 2024

·

Stayed 1 night

The service was excellent from check in to check out. Breakfast was also excellent, much better than most hotels that include breakfast. The staff person manning the breakfast area was extremely pleasant and helpful.

8

Orasa

Aug 14, 2025

·

Stayed 4 nights

Hotel appears to be a little older but decent. Location was great in reference to freeway access and the area was decent. A lot of fast food options if that’s what you like but in terms of dine in options you would have to drive at least 30 mins into downtown Savannah area. The fitness area was doable but needs more weight options. Breakfast was average… think they could’ve switched things up daily rather than have the same options. Price for this property was decent thru Expedia.

10

Linette

Oct 9, 2025

·

Stayed 1 night

Half way stop to our destination. This is our preferred hotel because of our regular trips to see family! Comfortable and an exceptional breakfast!

8

Inez

Sep 4, 2023

·

Stayed 1 night

Everything was good with checking and room. The breakfast was out of several items including coffee and it took awhile to get a refilled

10

Kathleen

Feb 4, 2024

·

Stayed 1 night

Great hotel off I 95. Hotel and room was immaculate. Check in easy and staff were very pleasant. Breakfast had a wide variety of choices. Some of the dishes and coffee were not hot. Other than that great stay and would stay again if in area.

10

Martin

May 5, 2024

·

Stayed 1 night

The place was exceptionally clean, the staff was very friendly and efficient. The breakfast staff were friendly and very helpful, again they kept the breakfast area shocked and clean. Just a great place to stay on your way to your destination.

10

Ron

May 17, 2024

·

Stayed 1 night

We enjoyed our stay. The whole place was very clean from the lobby to the eating area to our room. And also very well lit. I appreciate lots of light and this hotel delivered. I’m always a little suspicious of dimly lit hotels like they’re hiding something. Very friendly staff and everything was convenient. They had a nice looking gym but we weren’t there long enough to use it. Breakfast was good and let us hit the road without being hungry. Free Wi-Fi is nice. That’s about all. We will stay there again and we have stayed there once previously.

10

Ethel

Nov 30, 2025

·

Stayed 5 nights

Room clean. Great area. Staff was very friendly. Breakfast was good. Highly recommend

10

Elaine

Dec 3, 2024

·

Stayed 1 night

Wonderful breakfast! Tasty and varied choices. A lovely stay.

10

Linette

Apr 4, 2025

·

Stayed 1 night

Friendly efficient staff! Comfortable room! Excellent break with many options! Great and delicious! Awesome stay!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$100
March	$118
April	$116
May	$117
June	$114
July	$110
August	$99
September	$111
October	$99
November	$97
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $124	3 $124
4 $108	5 $98	6 $108	7 $118	8 $118	9 $129	10 $129
11 $108	12 $108	13 $108	14 $108	15 $108	16 $129	17 $129
18 $98	19 $108	20 $108	21 $108	22 $134	23 $129	24 $129
25 $108	26 $108	27 $108	28 $108	29 $119	30 $139	31 $129

Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill

Prices for Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Hearing Accessible (Transfer Shower)

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Transfer Shower)

Guest reviews of Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites by Marriott Savannah SW/Richmond Hill

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $108	19 $126
20 $114	21 $114	22 $113	23 $114	24 $103	25 $118	26 $129
27 $102	28 $103	29 $103	30 $103