Stunning condo with fantastic view of the city!

The check in process was extremely inefficient, and not user friendly. We were asked for so many things with only a few hours to check in. Parked downtown Toronto waiting for emails from GlobalStay on what else is needed. Close to $500 a night and no parking available, and the air conditioning did not work. We had very little sleep for the 2 nights we stayed here, 27 degrees is hard to sleep in with 3 kids. We are told that due to the issue being a building maintenance issue that there is nothing they can do to compensate and told me to open windows that do not exist. We were told that the air conditioning was being fixed by the building, the day we were leaving. This has been one of the most inconvenient over priced places we have stayed, and we will not be booking with GlobalStay in the future. This was genuinely a terrible experience and caused so much unneeded stress for our family holiday.

My recent stay at this hotel was quite disappointing. The check-in process was extremely cumbersome; it required sending photos, making transfers outside the platform, and then sending another photo upon arrival at the building. These numerous and tedious requirements significantly detracted from the overall experience. Additionally, I was informed via email that my parking spot had been reserved. However, just a day before my arrival, this reservation was canceled with an excuse that maintenance work was being carried out. Upon contacting the building's management, it became clear that this information was inaccurate. The accommodation itself was far from satisfactory. The space was rather dark and did not meet cleanliness standards. I found wet towels hanging inside the closet, and the bedding had a musty odor. Overall, if I had to choose again, I would definitely not stay here. The experience did not justify the cost.

The only complain I have is lack of parking offered, when I wanted it was not available, they were asking for car model and plates that I did not have until I picked my rental car and by then, I was told there was no more parking. I parked on the street and made it work. Instructions to get in the building could be clearer and the key fob for the purposes to get in did not work. The apartment itself was nice.

Great location and well maintained unit. Enjoyed that parking was available for a reasonable fee.

The view was amazing but there was no hot water in the room, including the shower. Since they couldn’t find where the problem came from, they concluded there was no issue. Thankfully we were there only for three nights.

Front desk person is awful, only two elevators one of which was broke half the stay and had to walk down from the 29th floor and the unit we rented and packed accordingly for had a broken washer and dryer so we were unable to wash any clothes. Good location but don’t expect any help from the front desk and get ready to walk because the elevator situation isn’t the best.

We were looking for a reasonably priced place that was close to downtown, and this satisfied: We were within two blocks of College Station, with a grocery store, two drugstores, and a variety of restaurants also within two blocks. If you like daily turndown service or morning continental breakfasts, this isn't the place for you, but we liked having the condo entirely to ourselves for the entire six-night stay. Our teen slept on the pullout couch, and though he's a picky sleeper, he said it was comfortable. The main bed was also fine. My only real complaint: I was initially told there would be parking available, but closer to the date, they said there wasn't any. However, through SpotHero, I found an inexpensive spot two blocks away, and since the plan was to use public transit the entire time, that worked out fine.

AVOID at all costs. We reserved a crib (see convo in screenshot) 3 weeks prior to arrival. I emailed the day of to confirm. There was no crib. My baby had to sleep on the floor. The sheets for the pull-out sofa had hair and dirt on them. Dirty sock on couch. Old rotten coffee in coffee pot. NOT a single piece/roll of toilet paper (they delivered 3 rolls 4 hours after we checked in). Wet laundry from previous guests in the washing machine. Not the company's fault but power also went out and with it went the water and A/C for several hours. The company was extremely rude and unhelpful regarding the crib. They denied I ever reserved it. They also made me pay an extra $30 fee to have our 6mo old baby as a 4th guest. No apologies for the conditions, just gaslighting emails/texts back and forth until we just gave up. My 9yo has been traveling since she was a toddler. She's never cried on vacation. She did multiple times on this trip, beginning when she went to the bathroom after a long day of traveling to have ZERO toilet paper to clean herself. I asked for financial compensation. They refused. I asked to please let us cancel our 2nd and 3rd nights. They also refused. I travel a lot, both solo and with family. I've never had such a negative experience and especially for nearly $300/night USD. It's been 9 days since we checked out and I still haven't received my deposit back that they made me pay through PayPal. Extremely rude company.

The unit could use some update or repair Like the tub faucet broke, washer and dryer is older very loud, the futon bed not comfortable at all, queen bed mattress way too soft It had most supplies needed, you don’t get access to the gym or pool One night there was a power outage and woke up to no water and no A/C. Contacted Globestay the replied via email relatively quickly, same with security downstairs.

The passcode I received was incorrect so I cannot go in . The staff picked up the call did not call me back . For four nights there was no hot water. I emailed the property manager about no hot water but they just asked me kitchen or bathroom . I was there for business and no shower is definitely not acceptable. I need my money back

Clean, with good washing machine.

Bathroom smells like mold. Bathtub looked dirty that I didn’t roast to take a shower there. And the unit had an off smell to it

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

Clean and quiet

Property is located in an excellent neighborhood in a nice building. Unfortunately, the unit was cheaply furnished with an old mattress that is broken. There were some random shampoo, conditioner, toothpaste underneath the sink. The cabinet was quit dirty as well.

Unacceptable Conditions – Health Hazard and No Resolution I had a very disappointing experience at this property and feel compelled to warn other travelers. There was visible black mold in the shower, making it completely unusable and posing a serious health risk. This meant we were unable to use the bathroom for the entire duration of our stay — a basic amenity that was clearly advertised and expected. Despite reporting the issue immediately and providing photo evidence, we received: No timeline for repairs or alternative accommodations, No usable bathroom for the stay, And an inadequate response from the host, Globalstay, considering the severity of the issue. This situation significantly impacted our comfort and hygiene. We were left without a safe or sanitary space, and the lack of urgency or accountability was unacceptable.

linens not clean. Even though i had pictures from checkin, was still charged.

AVOID at all costs. We reserved a crib (see convo in screenshot) 3 weeks prior to arrival. I emailed the day of to confirm. There was no crib. My baby had to sleep on the floor. The sheets for the pull-out sofa had hair and dirt on them. Dirty sock on couch. Old rotten coffee in coffee pot. NOT a single piece/roll of toilet paper (they delivered 3 rolls 4 hours after we checked in). Wet laundry from previous guests in the washing machine. Not the company's fault but power also went out and with it went the water and A/C for several hours. The company was extremely rude and unhelpful regarding the crib. They denied I ever reserved it. They also made me pay an extra $30 fee to have our 6mo old baby as a 4th guest. No apologies for the conditions, just gaslighting emails/texts back and forth until we just gave up. My 9yo has been traveling since she was a toddler. She's never cried on vacation. She did multiple times on this trip, beginning when she went to the bathroom after a long day of traveling to have ZERO toilet paper to clean herself. I asked for financial compensation. They refused. I asked to please let us cancel our 2nd and 3rd nights. They also refused. I travel a lot, both solo and with family. I've never had such a negative experience and especially for nearly $300/night USD. It's been 9 days since we checked out and I still haven't received my deposit back that they made me pay through PayPal. Extremely rude company.

Other than a possible allergy to something in the smallest bedroom, (which has no windows and therefore limited air circulation, the issue could also be related to the fabric softener used on the bedding), the suite was clean and tidy, and fully stocked with cooking essentials. However, there was some overlap when I was discussing early check-in/out with the property, and they seemed a bit disorganized. Nevertheless, the stay went smoothly overall. Great location and beautiful view from our suite.

The condo was clean, did not have a city view as noted in the description. They do require a $200 deposit in order to get your check in info, and they have you send it via paypal, not sure if this is within the expedia guidelines or not, but at that point it was too late to cancel and try to find somewhere else. I had read HORRIBLE reviews about this place and was pretty nervous, but they got my deposit back to me within the 7 days as promised so overall it was a good stay.

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

I loved the view of downtown

We stayed at their small 1 bedroom, it is okay for a weekend stay.

The apartment was in a great location, within walking distance of downtown, a grocery store, and fast-food options, and the staff were very accommodating. However, the three-bedroom apartment felt cramped for three people. The bedroom I stayed in had no windows. The bedding had a strong scent of fabric softener that made me ill, and the room lacked a humidifier, making the air very dry. The bed was uncomfortable, and I felt like I was lying directly on coils. Additionally, the third bedroom was overly warm and had no closet. While everything was clean, the apartment was understocked with essentials like toilet paper and paper towels. Parking was easy and convenient. We had a fantastic view with beautiful sunsets, and overall, it was a great place to stay, but they need to make some adjustments, such as adding a humidifier and switching to fragrance-free products.

Other than a possible allergy to something in the smallest bedroom, (which has no windows and therefore limited air circulation, the issue could also be related to the fabric softener used on the bedding), the suite was clean and tidy, and fully stocked with cooking essentials. However, there was some overlap when I was discussing early check-in/out with the property, and they seemed a bit disorganized. Nevertheless, the stay went smoothly overall. Great location and beautiful view from our suite.

Beautiful views nice area

There is a loud and periodic beeping in the unit, perhaps coming from the alarm system, that is disruptive. Staff attempts to help me resolve the problem have thus far been unsucccessful, and one proposed solution made the beeping intensify

The internet in this unit didn't work the whole time I was there. As a business traveller with work to do, this is as important as electricity itself. Told them early on that I required it as part of my stay as I was working from there for 2 days. After three hours of 'we're working on it', I asked for my money back so that I could find another place where I could stay and work for 2 days, they refused and said they were still working on it. Asked them if they had another unit... No answer. The next day same thing. As for the unit, it was ok. Time to update the 2nd hand furniture... Especially the mattress. A disappointing experience, and poor customer service pretty much wraps this one up. Wouldn't recommend

The unit could use some update or repair Like the tub faucet broke, washer and dryer is older very loud, the futon bed not comfortable at all, queen bed mattress way too soft It had most supplies needed, you don’t get access to the gym or pool One night there was a power outage and woke up to no water and no A/C. Contacted Globestay the replied via email relatively quickly, same with security downstairs.

PROS: The building is exactly as described. Neat and clean, great views. Water pressure in bathroom was better. Hot water ran, even though some comments here said they had issues with hot water. The amenities that was great were the towels and the room. Also security deposit came back to my CC in 7 days. A tip for the management, buy an under sink rack, it's like $15 and arrange the items in the bathroom sink closet. It looked a mess CONS: My problem was WIFI. It never worked. Before I got there, the team responded well but after I got there, it was a hassle getting someone on the phone. I kept following up on the Wi-Fi issue, they said they will send someone. No one came, On the eve of my my last day there, they said they remotely reset the wifi. No change until I left there. And because it's a high rise, you don't get good network on your phone either, so you are dependent on the wifi that basically does not work. I had to go down 39 floors with the elevator of course, to make calls or send emails. It's a great place absolutely, but forget working from here or making calls. Just enjoy the views.😂

Booked through Expedia then was sent a message on Whatsapp asking for a $300 deposit via PayPal. Big red flag that this is a scam. Did a Google search and this has happened to others. Shane on Expedia for listing them on their site.

The check in process was lengthy with many email exchanges. It was not a smooth process and difficult to deal with while traveling. The place was clean and the view was amazing. Ive heard there is difficulty in getting damage deposit back. Will update here once I know outcome.

We had a great stay in the middle of downtown, building was clean and quiet. The elevator worked just fine! (Older reviews said the elevator had issues.) The condo owner was very responsive by phone or email if any issues. Very nice!

AVOID at all costs. We reserved a crib (see convo in screenshot) 3 weeks prior to arrival. I emailed the day of to confirm. There was no crib. My baby had to sleep on the floor. The sheets for the pull-out sofa had hair and dirt on them. Dirty sock on couch. Old rotten coffee in coffee pot. NOT a single piece/roll of toilet paper (they delivered 3 rolls 4 hours after we checked in). Wet laundry from previous guests in the washing machine. Not the company's fault but power also went out and with it went the water and A/C for several hours. The company was extremely rude and unhelpful regarding the crib. They denied I ever reserved it. They also made me pay an extra $30 fee to have our 6mo old baby as a 4th guest. No apologies for the conditions, just gaslighting emails/texts back and forth until we just gave up. My 9yo has been traveling since she was a toddler. She's never cried on vacation. She did multiple times on this trip, beginning when she went to the bathroom after a long day of traveling to have ZERO toilet paper to clean herself. I asked for financial compensation. They refused. I asked to please let us cancel our 2nd and 3rd nights. They also refused. I travel a lot, both solo and with family. I've never had such a negative experience and especially for nearly $300/night USD. It's been 9 days since we checked out and I still haven't received my deposit back that they made me pay through PayPal. Extremely rude company.

Beautiful stay. Difficult booking and too much back and forth with requirements for booking, long waits for replies.

This is a corporation. Advance arrival procedures and security deposit required outside of Expedia. No one answered buzzer on check in mid day on a Friday so we had to track down staff who couldn’t resolve over the phone. We were left standing at entrance, while we repeatedly dialled the buzzer. The unit is left unlocked upon arrival and upon departure which is very strange. We were charged for a battery for a FOB that worked fine when we left..but unit was unlocked for hours after. First picture as evidence was not our unit or FOB.type. But corporation does not respond to follow up emails. With sofa bed out, you could not move from bedroom to bathroom. We stayed during sunny days in March and the unit became a sauna…windows hardly opened, so we had AC on…summer would be stifling. I would not recommend and even strongly suggest you stay elsewhere, even though we liked location. Amenities on the low side including TP and bedding/pillows for sofabed. I am used to starting dishwasher and laundry when we leave…though we had to find towels in the dryer. We have stayed at many VRBO and AirBnB units and this experience was the worst we have ever had.

Chaotic check-in

Was uncomfortable arriving to unlocked suite and key inside suite then when checking out leaving unit not locked and key on table. Only supplied one key for two guests.

Le lendemain de notre réservation, qui était aussi le jour de l'hébergement, nous avons reçu un courriel qui nous demandait des renseignements personnels. Nous devions fournir une photo de nos cartes d'identité, le numéro de notre plaque d'immatriculation et ils nous ont demandé de payer le dépôt de garantie sur une adresse web externe à Expedia, avant même notre arrivée. Je leur ai écrit pour leur dire que je ne trouvais pas ça sécuritaire et pour leur demander si on pouvait faire autrement, mais je n'ai jamais reçu de réponse. J'ai aussi essayé d'appeler, mais je tombais toujours sur la boîte vocale. Cette expérience nous a fait perdre confiance en la société d'hébergement et nous avons décidé de ne pas y aller, malgré le fait que nous avions payé pour la nuit. Nous sommes très déçus de notre expérience.

I strongly recommend guest not to book with global stay. They will try to take every penny when an opportunity arise. They require a deposit outside from Expedia of $200. And whatever they can find that broke their odd rules. They will retain an amount through the deposit. Odd rules like example, do not strip the bed, throw the towels used in the laundry and put detergent and start the washing machine. And before coming in, the door is left unlocked, therefore, anyone can come in until you arrive. And you can not lock the door when you leave. You leave with leaving the keys in the kitchen table. Again anyone can come in. They found marks on the couch and deduct $70 from the deposit.

I really enjoyed my stay at Burano Condos! I traveled solo to see Taylor Swift at Rogers Center (2 miles from the property), and my condo was clean, quiet and had a beautiful view of the city. Getting set up was easy, instructions were clear on checking in and checking out, and I could easily walk to grab a coffee or a bite to eat. Would definitely stay at the property and work with GlobalStay again!

Great property close to U of T teaching hospitals and the Provincial Government complex. Subway is 1 block away. A 3 bedroom, 2 bath apartment that is far cheaper than hotels in the area. I would definitely stay there again.

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

Property is located in an excellent neighborhood in a nice building. Unfortunately, the unit was cheaply furnished with an old mattress that is broken. There were some random shampoo, conditioner, toothpaste underneath the sink. The cabinet was quit dirty as well.

The apartment was in a great location, within walking distance of downtown, a grocery store, and fast-food options, and the staff were very accommodating. However, the three-bedroom apartment felt cramped for three people. The bedroom I stayed in had no windows. The bedding had a strong scent of fabric softener that made me ill, and the room lacked a humidifier, making the air very dry. The bed was uncomfortable, and I felt like I was lying directly on coils. Additionally, the third bedroom was overly warm and had no closet. While everything was clean, the apartment was understocked with essentials like toilet paper and paper towels. Parking was easy and convenient. We had a fantastic view with beautiful sunsets, and overall, it was a great place to stay, but they need to make some adjustments, such as adding a humidifier and switching to fragrance-free products.

We were looking for a reasonably priced place that was close to downtown, and this satisfied: We were within two blocks of College Station, with a grocery store, two drugstores, and a variety of restaurants also within two blocks. If you like daily turndown service or morning continental breakfasts, this isn't the place for you, but we liked having the condo entirely to ourselves for the entire six-night stay. Our teen slept on the pullout couch, and though he's a picky sleeper, he said it was comfortable. The main bed was also fine. My only real complaint: I was initially told there would be parking available, but closer to the date, they said there wasn't any. However, through SpotHero, I found an inexpensive spot two blocks away, and since the plan was to use public transit the entire time, that worked out fine.

We had a great stay in the middle of downtown, building was clean and quiet. The elevator worked just fine! (Older reviews said the elevator had issues.) The condo owner was very responsive by phone or email if any issues. Very nice!

Other than a possible allergy to something in the smallest bedroom, (which has no windows and therefore limited air circulation, the issue could also be related to the fabric softener used on the bedding), the suite was clean and tidy, and fully stocked with cooking essentials. However, there was some overlap when I was discussing early check-in/out with the property, and they seemed a bit disorganized. Nevertheless, the stay went smoothly overall. Great location and beautiful view from our suite.

the location and area was great.

Good location and wonderful view

Nice view, clean, new condo. Nando's on ground floor. Location is good to get to University, Bloor Street shopping, transit. Pillows need a refresh. You'll need to know that they only supply one roll of toilet paper. One, single, not full roll. Not great when there is more than one person and if your stay is more than a few days. Not a hard thing to fix but makes it seem budget.

We were looking for a reasonably priced place that was close to downtown, and this satisfied: We were within two blocks of College Station, with a grocery store, two drugstores, and a variety of restaurants also within two blocks. If you like daily turndown service or morning continental breakfasts, this isn't the place for you, but we liked having the condo entirely to ourselves for the entire six-night stay. Our teen slept on the pullout couch, and though he's a picky sleeper, he said it was comfortable. The main bed was also fine. My only real complaint: I was initially told there would be parking available, but closer to the date, they said there wasn't any. However, through SpotHero, I found an inexpensive spot two blocks away, and since the plan was to use public transit the entire time, that worked out fine.

We thoroughly enjoyed our two-night stay! Our one-bedroom apartment was quite comfortable, and the views from our high-rise apartment were awesome! The queen bed was quite comfortable, with a bedside night table on each side. Wish the lamps were brighter for reading in bed! The bath is stocked with pretty much whatever toiletries you might need. There is a kitchen area, with refrigerator, stove, dishwasher, microwave and island and stools; we used only the refrigerator to keep our beverages cold.This accommodation is in a 50-story residential tower, and there is no front-desk check-in, so we relied on the paperwork sent to us with building buzzer code. And the parking instructions as we had purchased two nights parking in the underground garage. Everything worked once we understood how things work there. Patience is the key! Once parked, we left our car in the garage for the duration of our stay. The location on Bay Street, a major thoroughfare, was perfect as we walked everywhere...over to Yonge Street, to the Art Gallery of Ontario, to the City Hall and beyond. And on a beautiful morning, we walked over to Queen's Park and around the U of Toronto campus. There are coffee shops and restaurants within a block or two in most directions. Checkout was easy, but you are required to make sure you leave the apartment as you found it, including emptying trash, loading washer and dishwasher.