Name: Grand Islander Hotel
Address: 432 Catawba Avenue, Put-in-Bay, Ohio, United States of America, Put-in-Bay, Ottawa County, US
Rating: 6.85

What guests think

At Grand Islander Hotel, guests highlight a downtown location and lively scene, but note basic, dated rooms without mini fridges or microwaves, plus operational hiccups like elevator outages, pool issues, and occasional maintenance or humidity concerns.

Service feedback is inconsistent, with some praising accommodating staff and others citing unhelpful or rude front-desk interactions and unmet check-in or support requests. Cleanliness varies from very clean rooms to complaints about musty odors, stained carpets, and a smelly stairwell. Comfort notes are mixed too: several liked the beds and quiet rooms, while others found beds overly soft and A/C loud or off. Set expectations for a simple base near the action, not a full-service experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area and pool bar are popular, and parking is easy for guests. However, reviews repeatedly mention elevator outages, occasional pool closures or limited towels, and some broken amenities like the ice machine.

Related guest reviews

8

Stacey Lynne

Aug 24, 2025

·

Stayed 2 nights

Def gave us a spot to sleep for the night. Motel style room, but super convenient to downtown and the pool bar!

4

Milagros

Jul 7, 2023

·

Stayed 2 nights

No mini fridge, no microwave T.v signal problems. Front desk not helpful. Just replied with I don't know. Pool closes at 7

6

Melissa

Aug 30, 2023

·

Stayed 2 nights

The hotel was a bit old n nothing like ni fridge no microwave no phone.....but it's right down town n on the weekends has a night club

10

John

Sep 3, 2023

·

Stayed 2 nights

Pool was awesome, location was great to all bars

6

Dustin

Aug 19, 2024

·

Stayed 2 nights

The room was clean but the entire hotel has a musty mildew smell. Also, drunk men in the hallways harassing you anytime you step out of your room. But that can happen anywhere. When you go to the pool there’s no towels, so you have to bring them from your own room which is annoying. But, it is a cool pool area and the location is great for walking to pretty much anywhere. I love that Level 2 is attached, it made going out in the evening really easy.

6

Tim

Aug 1, 2023

·

Stayed 3 nights

Naked people in the hallways and drunks everywhere. Loud music at the pool til late

4

Vanessa

Jun 24, 2025

·

Stayed 2 nights

When we arrived the elevator was broken. We asked the manager about it and she told us we had to carry all of our left age up the stairs and did not offer any sort of assistance. Then we get to our floor and there’s a big sign that the ice machine was broken. Finally we arrived at our rooms (we had a total of 3 rooms booked). It was about 85 degrees out and the air conditioning units were turned completely off in all 3 rooms.

10

Misti

Aug 5, 2025

·

Stayed 3 nights

I've stayed at other nearby hotels and this was a pleasant change. Quieter hallways, convenient location, easy parking for guests only. Rooms do not have microwaves or fridges though. Would definitely stay here again.

6

Weldon

Jul 1, 2023

·

Stayed 2 nights

The Resort Doesn’t Have A Refrigerator. As Far As U Know, They Don’t Provide Towels For The Pool! The Code For The WiFi Didn’t Work. The Employee And The Desk Said It Hadn’t Worked In A While! A Very Convenient Location That Downtown. But, If You Can Book Anything Else Do. No Breakfast. Smell & Stains On Hallway Carpet. Just Saying, Not What You Pay For! Go Elsewhere!

6

Makala

Jun 17, 2025

·

Stayed 1 night

Pool Didn’t even get opened while we were there but the sign said open till dusk

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Cleanliness

Feedback is mixed: several guests found rooms and hallways clean, while others reported musty or mildew smells, stained or dusty areas, and a urine odor in the stairwell.

Related guest reviews

10

Jennifer

Jun 24, 2025

·

Stayed 3 nights

Stayed here for a girls trip thought it was very clean and a great location. Good vibes I would recommend.

6

Caullette

Jul 24, 2023

·

Stayed 2 nights

Dirty , dusty, dark. Way overpriced

8

Emily

Jul 5, 2023

·

Overall our stay was pretty good. Although the nightclub was on our floor, we couldn’t hear it from our room which was a plus. Everything was neat and clean. Good hotel to stay at if you want to party, but we basically just slept and left.

6

Dustin

Aug 19, 2024

·

Stayed 2 nights

The room was clean but the entire hotel has a musty mildew smell. Also, drunk men in the hallways harassing you anytime you step out of your room. But that can happen anywhere. When you go to the pool there’s no towels, so you have to bring them from your own room which is annoying. But, it is a cool pool area and the location is great for walking to pretty much anywhere. I love that Level 2 is attached, it made going out in the evening really easy.

2

Carolyn

Aug 16, 2023

·

Stayed 2 nights

My husband & I booked a Queen room and received a double. Elevator didn’t work and stairwell smelled of urine. All three front desk staff over our stay were rude. We travel a lot and this may be our worst experience ever .

8

Brianne

May 16, 2025

·

Stayed 1 night

Property is dated but clean. Beds are super comfy so that is a huge win for me!

10

Beth

May 15, 2023

·

Stayed 2 nights

We haven't stayed here for a few years but decided to try it again and it was wonderful! The hallway and room were clean and didn't smell musty. You tell that tgey have updated and remodeled. We will definitely stay there again!! Great location and price!

6

Weldon

Jul 1, 2023

·

Stayed 2 nights

The Resort Doesn’t Have A Refrigerator. As Far As U Know, They Don’t Provide Towels For The Pool! The Code For The WiFi Didn’t Work. The Employee And The Desk Said It Hadn’t Worked In A While! A Very Convenient Location That Downtown. But, If You Can Book Anything Else Do. No Breakfast. Smell & Stains On Hallway Carpet. Just Saying, Not What You Pay For! Go Elsewhere!

2

William

Jun 22, 2025

·

Stayed 2 nights

The beds are terribly soft, unsleepable, they charge a $200.00 deposit upon arrival, with 10 to 14 day before return. They did not tidy up the room and supply clean towels the nest day. We left before staying the second night, they would not refund our second night but the condition of the room and crappy TV we felt like we were in a third world country. DO NOT STAY HERE, !!!!!!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated, and many note the lack of a mini fridge or microwave. Bed comfort and noise vary, with some finding beds very comfortable and rooms quiet, while others report overly soft mattresses and loud or off A/C.

Related guest reviews

8

Erica

Sep 5, 2023

·

Stayed 2 nights

We enjoyed our stay only negative was there was no bar fridge or microwave in the room and we could have used both. Otherwise it was fine.

8

Michael

Jun 5, 2023

·

Stayed 3 nights

Stay was fun. Room was good. A/C unit was a little loud and cut in and out and could use more towels, but overall was a good place.

4

Milagros

Jul 7, 2023

·

Stayed 2 nights

No mini fridge, no microwave T.v signal problems. Front desk not helpful. Just replied with I don't know. Pool closes at 7

6

Melissa

Aug 30, 2023

·

Stayed 2 nights

The hotel was a bit old n nothing like ni fridge no microwave no phone.....but it's right down town n on the weekends has a night club

8

Emily

Jul 5, 2023

·

Overall our stay was pretty good. Although the nightclub was on our floor, we couldn’t hear it from our room which was a plus. Everything was neat and clean. Good hotel to stay at if you want to party, but we basically just slept and left.

8

Robert

May 5, 2024

·

Stayed 2 nights

Really enjoyed our stay. Comfortable beds and a clean room. I just really wish our room would have had a mini fridge, it would have made our stay much more enjoyable.

8

Brianne

May 16, 2025

·

Stayed 1 night

Property is dated but clean. Beds are super comfy so that is a huge win for me!

10

Misti

Aug 5, 2025

·

Stayed 3 nights

I've stayed at other nearby hotels and this was a pleasant change. Quieter hallways, convenient location, easy parking for guests only. Rooms do not have microwaves or fridges though. Would definitely stay here again.

6

Weldon

Jul 1, 2023

·

Stayed 2 nights

The Resort Doesn’t Have A Refrigerator. As Far As U Know, They Don’t Provide Towels For The Pool! The Code For The WiFi Didn’t Work. The Employee And The Desk Said It Hadn’t Worked In A While! A Very Convenient Location That Downtown. But, If You Can Book Anything Else Do. No Breakfast. Smell & Stains On Hallway Carpet. Just Saying, Not What You Pay For! Go Elsewhere!

2

William

Jun 22, 2025

·

Stayed 2 nights

The beds are terribly soft, unsleepable, they charge a $200.00 deposit upon arrival, with 10 to 14 day before return. They did not tidy up the room and supply clean towels the nest day. We left before staying the second night, they would not refund our second night but the condition of the room and crappy TV we felt like we were in a third world country. DO NOT STAY HERE, !!!!!!!

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some guests praised friendly, accommodating staff and smooth stays, while others reported rude or unhelpful front desk interactions and limited assistance with issues or early check-in promises.

Related guest reviews

6

John

Sep 21, 2023

·

Stayed 3 nights

Told I could check in early but once arrived had to wait 4 hrs

4

Milagros

Jul 7, 2023

·

Stayed 2 nights

No mini fridge, no microwave T.v signal problems. Front desk not helpful. Just replied with I don't know. Pool closes at 7

10

Ted

Sep 23, 2025

·

Stayed 3 nights

I love PIB!! Great staff !!

2

Carolyn

Aug 16, 2023

·

Stayed 2 nights

My husband & I booked a Queen room and received a double. Elevator didn’t work and stairwell smelled of urine. All three front desk staff over our stay were rude. We travel a lot and this may be our worst experience ever .

4

Vanessa

Jun 24, 2025

·

Stayed 2 nights

When we arrived the elevator was broken. We asked the manager about it and she told us we had to carry all of our left age up the stairs and did not offer any sort of assistance. Then we get to our floor and there’s a big sign that the ice machine was broken. Finally we arrived at our rooms (we had a total of 3 rooms booked). It was about 85 degrees out and the air conditioning units were turned completely off in all 3 rooms.

10

Jeffrey

Aug 16, 2023

·

Stayed 1 night

Hotel was fine. No issues. Would star there again.

2

jesse

Aug 15, 2022

·

Stayed 2 nights

The people that work there are miserable it was awful

10

Mary

Jun 21, 2023

·

Stayed 1 night

Very accommodating

6

Weldon

Jul 1, 2023

·

Stayed 2 nights

The Resort Doesn’t Have A Refrigerator. As Far As U Know, They Don’t Provide Towels For The Pool! The Code For The WiFi Didn’t Work. The Employee And The Desk Said It Hadn’t Worked In A While! A Very Convenient Location That Downtown. But, If You Can Book Anything Else Do. No Breakfast. Smell & Stains On Hallway Carpet. Just Saying, Not What You Pay For! Go Elsewhere!

10

Robert Wayne

Jul 1, 2025

·

Stayed 2 nights

Confusions yes but they were settled gracefully.

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AI-generated summary based on recent guest reviews

Location

Location is a strong point, with many finding it walkable to downtown bars and attractions and convenient for getting around; parking for guests is straightforward.

Related guest reviews

10

Jennifer

Jun 24, 2025

·

Stayed 3 nights

Stayed here for a girls trip thought it was very clean and a great location. Good vibes I would recommend.

8

Stacey Lynne

Aug 24, 2025

·

Stayed 2 nights

Def gave us a spot to sleep for the night. Motel style room, but super convenient to downtown and the pool bar!

6

Melissa

Aug 30, 2023

·

Stayed 2 nights

The hotel was a bit old n nothing like ni fridge no microwave no phone.....but it's right down town n on the weekends has a night club

10

John

Sep 3, 2023

·

Stayed 2 nights

Pool was awesome, location was great to all bars

6

Dustin

Aug 19, 2024

·

Stayed 2 nights

The room was clean but the entire hotel has a musty mildew smell. Also, drunk men in the hallways harassing you anytime you step out of your room. But that can happen anywhere. When you go to the pool there’s no towels, so you have to bring them from your own room which is annoying. But, it is a cool pool area and the location is great for walking to pretty much anywhere. I love that Level 2 is attached, it made going out in the evening really easy.

10

Sherry

Jul 1, 2023

·

Stayed 3 nights

I liked the location and convenience of how close it was to everything

10

Martha

Sep 29, 2023

·

Stayed 2 nights

Location

10

Beth

May 15, 2023

·

Stayed 2 nights

We haven't stayed here for a few years but decided to try it again and it was wonderful! The hallway and room were clean and didn't smell musty. You tell that tgey have updated and remodeled. We will definitely stay there again!! Great location and price!

10

Misti

Aug 5, 2025

·

Stayed 3 nights

I've stayed at other nearby hotels and this was a pleasant change. Quieter hallways, convenient location, easy parking for guests only. Rooms do not have microwaves or fridges though. Would definitely stay here again.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

8

Stacey Lynne

Aug 24, 2025

·

Stayed 2 nights

Def gave us a spot to sleep for the night. Motel style room, but super convenient to downtown and the pool bar!

6

Melissa

Aug 30, 2023

·

Stayed 2 nights

The hotel was a bit old n nothing like ni fridge no microwave no phone.....but it's right down town n on the weekends has a night club

10

John

Sep 3, 2023

·

Stayed 2 nights

Pool was awesome, location was great to all bars

6

Dustin

Aug 19, 2024

·

Stayed 2 nights

The room was clean but the entire hotel has a musty mildew smell. Also, drunk men in the hallways harassing you anytime you step out of your room. But that can happen anywhere. When you go to the pool there’s no towels, so you have to bring them from your own room which is annoying. But, it is a cool pool area and the location is great for walking to pretty much anywhere. I love that Level 2 is attached, it made going out in the evening really easy.

6

Weldon

Jul 1, 2023

·

Stayed 2 nights

The Resort Doesn’t Have A Refrigerator. As Far As U Know, They Don’t Provide Towels For The Pool! The Code For The WiFi Didn’t Work. The Employee And The Desk Said It Hadn’t Worked In A While! A Very Convenient Location That Downtown. But, If You Can Book Anything Else Do. No Breakfast. Smell & Stains On Hallway Carpet. Just Saying, Not What You Pay For! Go Elsewhere!

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AI-generated summary based on recent guest reviews

Month	Average price
May	$135
June	$136
July	$155
August	$144
September	$153

Grand Islander Hotel

Prices for Grand Islander Hotel

Monthly average prices

About this property

Location

Room options

Basic Double Room, 2 Queen Beds

Basic Double Room Single Use, 2 Double Beds

Guest reviews of Grand Islander Hotel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Grand Islander Hotel