Torel 1884 Suites & Apartments

The location of the hotel was very central. Our room was very comfortable and well equipped. The quality and choices at breakfast were truly outstanding, except that it can take a long time to get served. Give yourself at least an hour so as to not be rushed. Overall a wonderful experience.

We booked this hotel for 1 night, as our flight got cancelled and moved to the day after. The check-in process was really great and staff was very attentive, but where it really went downhill was afterwards. After a full day in Porto, I was taking a shower and midway through, the hot water ran out. My mom called the reception, and they just said that every room had a 100 liter supply of hot water, and the only thing we could do was to wait for it to warm up again. This was this not told upon check-in, and I find the whole thing unacceptable when you pay so much per night. We had to leave early the next day, and as we didn't live in the main building, we had made a request for someone to come at 7 am to help with our bags as there's no elevator. Nobody came at 7, and only after calling the reception twice, somebody came. Luckily our Uber driver was very understanding and put no rush on us, but for a 5 star hotel I expected better.

Great location and choice

The staff was really nice and friendly, breakfast was really good.

Torel 1884 is located perfectly to explore all of historic Porto. Within short walks of main sites, close to river for accessing the south side of Douro. Many lovely restaurants, cafes and shops nearby. Hotel itself is lovely. We stayed in the apartments and benefited from having a sitting room as well. Very comfortable and well equipped. Hotel staff are all friendly, welcoming and warm. We enjoyed the breakfasts too, good choice and excellent service. Highly recommend.