Is parking available at the property?

Yes, free parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:00 AM.

Does the property allow pets?

Pets are not allowed at the property, and service animals are also not permitted.

What are the standard check-in and check-out times?

Check-in starts at 3:00 PM and ends at 11:00 PM. Check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 20 per child (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. However, specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The property is located in Tower Isle, connected to a shopping center. It is near Island Gully Falls and James Bond Beach, with recommended visits to Mystic Mountain, Rio Nuevo Battle Site, and Dunn's River Falls.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool and a hot tub. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but extra-person charges may apply. The minimum age for children to stay for free is not specified, and no cribs are available.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra-person charges may apply, and it is recommended to contact the property prior to arrival for confirmation on accommodations suitable for children.

Sea Shell Palms, Ocho Rios

What guests think

At Sea Shell Palms, Ocho Rios, travelers consistently highlight friendly, security-forward staff, clean and comfortable rooms, and a peaceful setting, while noting ongoing renovations and occasional hiccups with water supply, Wi-Fi or TV, and reception availability.

Breakfast is frequently praised for flavor and local options, often delivered to rooms. Guests value the pool, and many find the property good value near shops and Ocho Rios, though transport is often needed. Expect a simple stay with warm service and occasional inconveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site security is frequently mentioned, and the pool is a highlight when available. Renovations are ongoing at times, and several guests noted limited reception hours and no full on-site restaurant.

Related guest reviews

2

nicole benedicte

22 Feb 2025

·

Stayed 19 nights

Pas de salle de restauration pour le petit déjeuner que l'on a dans des sacs papier... à nous de préparer café (soluble) ou thé... Pas de réception..pas de restaurant : nous ne recommandons pas!

4

Shantia

19 Jul 2025

·

Stayed 1 night

It’s a place to rest for the night or to stay if you will be mostly of the property to adventure near by, Room is clean and nice, pool is out of service due to its condition. Otherwise good service and clean room to sleep.

10

Kelrick

5 Oct 2024

·

Stayed 6 nights

The staff was very welcoming and helpful. The breakfast was great. The pool was very big and spacious. Overall I will definitely book here again 10/10

8

Shanyka

23 Apr 2024

·

Stayed 1 night

Although the property is under reservation the rest of the property is beautiful especially the garden areas. Can't wait for the pool and jacuzzi to be ready in the next few months.

2

Natasha

31 Jul 2022

·

Stayed 7 nights

This is a 32yrs old property that is in much-needed upkeep. What hotel has an above-ground pool that's slanted? The staff was ok, and breakfast was good. You can only get hot water when it's a sunny day, they turned off the water without notifying the customers. TV channel options are very limited the tv goes out when it rains. The laundry service is not self-service and the property is not visible from the main road. Some of the pictures here are not of the property and non of the pictures shows the pool.

8

Nadia

5 Aug 2025

·

Stayed 8 nights

Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.

8

Tara-Lee

10 Jun 2025

·

Stayed 6 nights

The food and pool were the absolute highlights. Most of the staff were friendly. I arrived late the night before Labour Day and was greeted by security. They were great. I did not get my Wifi passwords until the 4th day of my 6 day stay as no staff in the office for 4 days. Long weekend, no problem. The last night of my stay, I was advised no visitors after 5 PM after I had invited friends over. It was a new rule, yet wasn't posted anywhere. It felt discriminatory. After advocating for my visitors on the property, I was extended the privlage of them being able to use the pool and hang out as long as they didn't stay overnight. Overall, the location was great and it was extremely peaceful. The food was fabulous and the pool is a definite asset. It was well suited for my needs.

8

Donna

29 Jun 2024

·

Stayed 7 nights

The property is undergoing construction

10

Marianna

4 Jun 2025

·

Stayed 7 nights

Me and my friend came for a week for a girls trip and we had an amazing time. The staff are very nice and you can request clean towels and drinks/tea free of charge. The pool and jacuzzi are amazing temperature, the breakfast was very good. There is regular house keeping and if you have any questions, you can ask the front office, Amazing stay.

6

nicole

30 Jul 2025

·

Stayed 1 night

We drove into the property for check in. A security guard told us we had to check in with him because the office was closed. It was a very strange, awkward check in process with an unprofessional security guard.

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Cleanliness

Rooms and grounds are often described as clean and tidy. A few guests reported housekeeping lapses or worn areas.

Related guest reviews

8

Bobbette

29 Nov 2025

·

Stayed 6 nights

Clean room, courteous staff

10

toniann

29 Aug 2025

·

Stayed 2 nights

The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended

4

Florence

19 Apr 2025

·

Stayed 1 night

It was all a bit drab. They asked to take a security deposit. I can’t think why. The stuff is already damaged.

10

Corwin

2 Aug 2023

·

Stayed 1 night

Property is pretty quiet and rooms are clean .

6

Cedric

18 Nov 2025

·

Stayed 1 night

Clean

2

Layla

4 Aug 2025

·

Stayed 2 nights

Do not book. The pictures and description is fake. Scary reception and poor service at checkin. Security guard is also the room service. AC does not work. Filth bathrooms. Lights or flickering like in a scary movie. Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.

8

Jennifer

18 Apr 2025

·

Stayed 1 night

Comfortable space. Clean space, friendly staff. Hotel upgraded us to 2 room suite with 6 beds. Breakfast made to order was delicious.

6

ETHEL

7 Nov 2024

·

Stayed 2 nights

My dislike was my room was not clean for 4 days and the kettle taken from my room and when I speak the young lady told me she cannot control the behavior of the staff neither can i control my husband or children. That comment was very personal all because I have a complain about the service. I had to check out 1 day early because I felt violated so i need my refund back . Please confirm my complaint and send my refund back to my card. Thank you

8

christopher

13 Nov 2024

·

Stayed 1 night

Easy check in. Clean rooms.

10

Althea

18 Jul 2025

·

Stayed 19 nights

Peaceful, clean and safe

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Rooms

Many find rooms comfortable and equipped with basics, but multiple reviews cite intermittent Wi-Fi/TV, low or timed water supply, and dated fittings; some beds feel small. Some suites and in-room amenities like fridge and microwave are appreciated.

Related guest reviews

4

Kevin

17 Dec 2024

·

Stayed 4 nights

1st let me say that the people that worked the property was nice and one of them even saved my life (jade), 2nd was the fact that there is nothing to eat in the area if the one restaurant closes, 3rd if venture to far away from the property and the locals realize that you're not from there, you may not make it back to your room, 4th the water is turned off at about 6pm and that's that, 5th if your toilet and shower work at the same time than you have a winning room, over all I'm all for supporting local businesses wherever i might visit but i like to eat and i would like not to be robbed by the pool, although they do have security and they are visible on the property but if you leave to go to the store you're basically on your own. Dont make tge mistake i made, go to a resort.

10

tatiana

25 Nov 2024

·

Stayed 5 nights

Properly was wonderfully peaceful and accommodating to me and my child. We had the suite and it was conveniently stocked every cleaning dat with watwr and juice as needed. Cleaning was grewat. Wifi acess was great. Water pressure and temperature was amzong. Definitely would recommend to all who want somewhere cozybto stay for a short time or extended stay. Plus the complementary breakfast everyday was delish! Thanks Seashells. Iwill be coming back soon

2

Yanikee

6 Jan 2025

·

Stayed 1 night

I never got the password for the wifi and was without service.

4

Dudley

31 Mar 2024

·

Stayed 1 night

No restaurant, no tv service, Wi-Fi did not work. Boring.

8

Fabian

1 Jul 2024

·

Stayed 9 nights

The staff is very good , but the water pressure was very very low in the bathroom , the property is under some renovations which is very good , because the room that we stayed in can have some modern make over update , large flat screen tv , slide standing showers etc etc but the stay was very good just need some modern upgrades

8

Amanda

31 Aug 2024

·

Stayed 9 nights

Only issue we really had was the water is shut off at 8-10pm each night We were not told about this And we like to shower before bed each night Once we asked about the water issue They happily fixed the issue and we had water each night after Great room, breakfast is good Staff are very friendly and helpful

8

Tara-Lee

10 Jun 2025

·

Stayed 6 nights

The food and pool were the absolute highlights. Most of the staff were friendly. I arrived late the night before Labour Day and was greeted by security. They were great. I did not get my Wifi passwords until the 4th day of my 6 day stay as no staff in the office for 4 days. Long weekend, no problem. The last night of my stay, I was advised no visitors after 5 PM after I had invited friends over. It was a new rule, yet wasn't posted anywhere. It felt discriminatory. After advocating for my visitors on the property, I was extended the privlage of them being able to use the pool and hang out as long as they didn't stay overnight. Overall, the location was great and it was extremely peaceful. The food was fabulous and the pool is a definite asset. It was well suited for my needs.

8

Sansophia

15 Dec 2024

·

Stayed 1 night

Hot water was not hot; TV could not get local channel Overall not a bad place to stay. Security Guard on duty wore many hats, and did a good job.

8

Leon

24 Jun 2024

·

Stayed 1 night

The location is really nice and quiet but the building need renovation and the bed too small

4

Tiffany

25 May 2025

·

Stayed 3 nights

The stay was ok probably would have been better if the tv was working. When we advised they never came to resolve the issue

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AI-generated summary based on recent guest reviews

Service

Staff—especially security—are widely praised as friendly, welcoming, and helpful, with several guests citing standout assistance. A few report unprofessional check-in or limited office presence.

Related guest reviews

8

Bobbette

29 Nov 2025

·

Stayed 6 nights

Clean room, courteous staff

10

Clas

14 Sept 2025

·

Stayed 2 nights

Lovely place and staff

10

Traci

10 Jun 2025

·

Stayed 1 night

We booked last minute. Checked in and greeted by a very helpful security. He explained everything and let us know of free breakfast . He got us to our very clean room. He even took our order for breakfast next day and asked what time we wanted it delivered. Bed comfortable, tv worked well. Breakfast was good. Overall excellent.

10

Clayton

16 May 2025

·

Stayed 1 night

I did a last minute booking , guards was very assistive , courteous and very professional. Breakfast was good.In the morning went to the office got exceptional service from the hotel staff. Would stay again.

10

Phillip

8 Sept 2025

·

Stayed 6 nights

The security and personnel are welcoming and respectful. The breakfast service was wonderful! I will definitely visit again.

10

toniann

29 Aug 2025

·

Stayed 2 nights

The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended

10

Shelaine

5 Aug 2025

·

Stayed 1 night

As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.

2

Layla

4 Aug 2025

·

Stayed 2 nights

Do not book. The pictures and description is fake. Scary reception and poor service at checkin. Security guard is also the room service. AC does not work. Filth bathrooms. Lights or flickering like in a scary movie. Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.

8

Jacqueline

18 Aug 2025

·

Stayed 4 nights

Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away

6

nicole

30 Jul 2025

·

Stayed 1 night

We drove into the property for check in. A security guard told us we had to check in with him because the office was closed. It was a very strange, awkward check in process with an unprofessional security guard.

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AI-generated summary based on recent guest reviews

Location

Quiet area near Ocho Rios and next to a small plaza with shops and eateries; easy to reach from the main road. Many guests recommend a car or taxi, and it is not beachfront.

Related guest reviews

8

nadine

11 Jun 2024

·

Stayed 4 nights

Speedy check in. Safe, quiet area with friendly staff.

10

Helen

31 Dec 2024

·

Stayed 25 nights

This was my second stay at Sea Shell Palms. My first experience in May was very positive, so when I returned to Jamaica, I knew I wanted to stay here again. It is near Ocho Rios. Tower Isle is quiet and Sea Shell Palms offers great value for the cost. The rooms are clean and comfortable. Guests select what they would like for breakfast the day before and it is delivered to your door in the morning- delicious and filling. Everyone at Sea Shell Palms is friendly and the balcony with chairs is a nice place to sit and relax, read, and talk with staff and other guests. In front of the hotel is a plaza with everything I needed- grocery stores, restaurant, ice cream shop, pharmacy, post office, and church. When I was at Sea Shell Palms in May, they were working on putting in a swimming pool. When I returned in November, the pool was ready and I enjoyed swimming laps. So my stay was even better this time.

10

toniann

29 Aug 2025

·

Stayed 2 nights

The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended

8

GLENROY

23 Apr 2025

·

Stayed 6 nights

Accessibility

10

Laura

9 May 2023

·

Stayed 4 nights

It was far away from anything would need a taxi for almost everything

10

Sharon

29 Jun 2025

·

Stayed 8 nights

Delicious, fresh breakfast every day. Staff was diligent about getting our breakfast order. Great intro to Jamaican food! Rent a car or book a lot of tours that pick you up and bring you back. Day trip to Negril highly recommended! Day trip to Kingston good too. Fern gully road is very scenic but narrow.

10

Helen

12 May 2024

·

Stayed 8 nights

Sea Shell Palms is located behind a shopping center. It is easy to find from the main road. My room was very clean and comfortable. There is a refrigerator, microwave, cups, plates, spoon, and tea in the room. Breakfast is delivered to the room each morning and the restaurant, ice cream shop, and supermarkets are close by in the shopping center. I sat outside on the veranda and enjoyed the ocean breeze while I read and ate. The staff was very pleasant and helpful. They knew a wonderful driver who took me to the beach and other areas. During my 8-night say, the hotel was working on adding ground floor rooms and a swimming pool. I had a great stay and look forward to staying at the Sea Shell Palms again.

10

Joan

22 Jun 2023

·

Stayed 2 nights

It’s clean and quiet but the sign for the hotel needs to be more visible

8

Jacqueline

18 Aug 2025

·

Stayed 4 nights

Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away

10

Mark

19 Apr 2024

·

Stayed 1 night

The property is secluded but does have quick and easy access to restaurant, supermarkets and shopping.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for hearty Jamaican dishes and convenient in-room delivery. Some mention limited variety or disposable packaging, and there is no full on-site restaurant.

Related guest reviews

8

John

18 Feb 2023

·

Stayed 3 nights

It’s a B&B. Phone a local number, have a choice of three local breakfast dishes, delivered to your room in disposable containers. You have no view of what you are getting and can only hope and pray it’s safe and edible. My wife, a Trinidadian, living in the UK thought it was wonderful.

10

Phillip

8 Sept 2025

·

Stayed 6 nights

The security and personnel are welcoming and respectful. The breakfast service was wonderful! I will definitely visit again.

10

toniann

29 Aug 2025

·

Stayed 2 nights

The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended

10

Shelaine

5 Aug 2025

·

Stayed 1 night

As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.

8

Linda

16 Feb 2025

·

Stayed 2 nights

I stayed at this hotel for 2 nights then I rebooked it for another 2 nights it came with breakfast which it could be improved a little better with bacon or ham, overall it was a very nice stay also there is a small shopping Plaza there, I would stay there again highly recommend

10

Sharon

29 Jun 2025

·

Stayed 8 nights

Delicious, fresh breakfast every day. Staff was diligent about getting our breakfast order. Great intro to Jamaican food! Rent a car or book a lot of tours that pick you up and bring you back. Day trip to Negril highly recommended! Day trip to Kingston good too. Fern gully road is very scenic but narrow.

10

Zaphrirah

6 Jun 2025

·

Stayed 3 nights

Breakfast was fabulous and staff was helpful and very friendly

10

Dionne

5 Jun 2025

·

Stayed 5 nights

The breakfast is terrific and the security are so friendly and helpful. The lady who attened to our room was very nice. Highly recommend.

8

Noel

20 Nov 2025

·

Stayed 3 nights

Great staff including the security personnel. The breakfast of local Jamaican dishes was wonderful. I am encouraged that the local farmers are benefiting from the Tourism Industry. My apartment was adequate, however, it could use some updating.

8

Jacqueline

18 Aug 2025

·

Stayed 4 nights

Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $90	17 $116
18 $101	19 $88	20 $75	21 $77	22 $78	23 $82	24 $87
25 $60	26 $71	27 $73	28 $79	29 $82	30 $86	31 $86

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $71	3 $71	4 $74	5 $77	6 $87	7 $86
8 $63	9 $67	10 $75	11 $71	12 $72	13 $76	14 $79
15 $61	16 $69	17 $72	18 $71	19 $81	20 $78	21 $94
22 $73	23 $62	24 $77	25 $79	26 $102	27 $90	28 $90
29 $75	30 $64

Sea Shell Palms, Ocho Rios

About this property

Location

Room options

Deluxe Double Room

Deluxe King Room

One-Bedroom Apartment

Two-Bedroom Apartment

Deluxe Twin Room

Guest reviews of Sea Shell Palms, Ocho Rios

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Sea Shell Palms, Ocho Rios

Prices for upcoming dates