What are the check-in and check-out times?

Check-in is from 16:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are available, but pricing and service hours are not specified. Guests should contact the property to arrange transfers.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Lisbon, just 0.1 km from Avenida Almirante Reis and within a 5-minute drive of Rossio Square and Avenida da Liberdade. It is approximately 4.8 km from Humberto Delgado Airport.

My Charm Lisbon Suites

Average nightly price at My Charm Lisbon Suites by month, last 12 months (USD)
Month	Average price
January	$52
February	$56
March	$66
April	$81
May	$89
June	$83
July	$79
August	$80
September	$80
October	$58
November	$53
December	$57

What guests think

At My Charm Lisbon Suites, travellers highlight very clean rooms and welcoming staff, a handy location close to Arroios metro and the airport, and fair value for short stays, while noting basic facilities, occasional noise, and variable room sizes.

Many appreciate effective air conditioning, secure entry, and nearby shops and restaurants. Common drawbacks include small showers and bedrooms, some rooms using shared bathrooms, worn towels, and sporadic maintenance or musty-odor issues. Expect a simple, transit-friendly base rather than a full-service hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: some rooms use shared bathrooms, the small elevator and reception on the 3rd floor can be inconvenient, and on-site amenities are minimal (vending/coffee, luggage storage, water refill). No dedicated parking or restaurant; street parking can be tricky.

Related guest reviews

6

Lisa

May 14, 2025

·

Stayed 1 night

Convenient location with easy access to metro. Located on the 3rd floor of a mixed use building, a bit of wait to go up with only one small elevator. Good for short stays in Lisbon.

10

Vincent

Jun 30, 2023

·

Stayed 4 nights

Close to Metro station. Staff and room all good. Though note that the bottom two floors of the building are not part of the hotel, and as such reception is on floor 3.

2

mara

Jul 25, 2023

·

Stayed 1 night

Advertised street parking! In the vicinity of the hotel the street parking is max 2 hours and you have to pay for it to leave the car for longer you need drive to a city car park about 1 mile from hotel, and pay for it. Check in was a complete shamble too staff fairly incompetent. Convenient location ok for one night

8

Marsha

Apr 16, 2025

·

Stayed 3 nights

The property was located a short walk to the Metro and short 15 minutes to the airport. Rooms were older but adequate. Shared bathroom worked out ok being available at most times.

8

Duong

Sep 10, 2025

·

Stayed 3 nights

The lifts were small and a bit slow but the accommodation was decent for the amount of money paid. It was clean, safe and secured. Limited options for dining within the building but numerous restaurants in the area. Very close to metro for commuting to other areas.

8

Mary

Sep 6, 2025

·

Stayed 2 nights

Great location. What would take this hotel to excellent would be early check in. Otherwise all was good. Liked the cold water refilling, only a euro. Kettle in room but no tea or Coffee, coffee and tea available at front.

8

Hang

Nov 22, 2025

·

Stayed 1 night

No problems with the room, however our room is on the 8th floor and the elevator only goes up to the 7th floor. We will have to walk up to the 8th floor. When we checked in the staff put the luggage to the room for us. But when we checked out we have to do itbour self. We are in the 70s That was fine except when we checked out, we had to car

6

Benjamin

Nov 26, 2025

·

Stayed 1 night

Cheap place to stay with basically no amenities. Shared bathroom and shower with the floor was a little interesting. Overall great price but don’t expect much.

10

Peter

Nov 13, 2023

·

Stayed 2 nights

Rooms very clean and good. Bathroom missing, but that was clear at the booking. Common bathrooms clean and proper. Staff very friendly. Location just next to a metro station. Would come back any time 😀

10

YOLANDE MARY ANN

Jun 16, 2024

·

Stayed 1 night

the parking is sketchy, as the roads are narrow, however, we managed a spot in front of the hotel. Rooms are very small but in the city, space is limited. Small elevator! Could only get 1 person in at a time with luggage. Staff was very helpful and they even have a small breakfast area you can eat and vending machines. You have to supply your own meals of course. Also have a machine to dispense large bills into small and give you change. AC is very quiet.

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Cleanliness

Many guests find rooms spotlessly clean with regular housekeeping, but reviews also note inconsistencies such as worn towels, musty or mold odors, and occasionally dirty shared bathrooms or dust from nearby renovations.

Related guest reviews

10

Mary Anne

Nov 13, 2025

·

Stayed 1 night

Friendly, helpful staff. Very clean. Steps from Metro. Would stay here again !

4

Marco

Aug 24, 2023

·

Stayed 1 night

The staff were great. Helpful, polite and professional so has high hopes for the room. I was very disappointed. Beds were not comfortable, the air conditioning did not work and there was no air in the room and mold in bathroom, around sink and shower. Worse stay during our two week Portugal trip. Would not recommend.

6

Myriam Cristina

Jan 9, 2026

·

Stayed 2 nights

Cheiro de mofo.

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8

MARIA TERESA

Jan 9, 2026

·

Stayed 1 night

Bom, mas com cheiro de mofo. Recepção desatenta, lento, demorado.

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6

Saif

Jun 4, 2025

·

Stayed 4 nights

First of all, the staff at the hotel were all incredibly friendly and tentative. They were very accommodating and even let me leave my baggage at the hotel before check in. So thank you for being so lovely. I stayed solo in a double room with a shared bathroom, which unfortunately due to the nature of it being shared, was usually occupied in the morning and was dirty (stains in the toilet l). There was daily cleaning in my room which was appreciated. It also had some mould and grime so I never felt comfortable using it. I would likely stay again if I had the opportunity, but only if a private bathroom/shower was available.

8

Nancy

Nov 24, 2025

·

Stayed 2 nights

Lean room and spacious except the towel s are not fresh and white too worn off

2

Aliya

Nov 13, 2025

·

Stayed 1 night

The hotel did not inform me in advance that there was renovation work going on. When I arrived and checked in, I discovered that my room was full of dust and smelled strongly of paint. It was very uncomfortable to stay there, and I could hardly breathe. The hotel should have notified guests about the renovation or provided another room away from the construction area.

10

Phanhmaly

Nov 14, 2025

·

Stayed 1 night

Very clean room. English speaking TV channels, balcony, close to metro, good staff.

6

Janet

Nov 24, 2025

·

Stayed 2 nights

Room is clean but towels are old and torn. Nosy in the morning but some turn shower down stay.

10

Francisco

Nov 18, 2025

·

Stayed 1 night

Welcoming and professional staff, spotlessly prepared room with basic amenities such as water boiler and soap and shampoo. Conveniently located at center of Lisbon with shops, restaurant and Metro station at walking distance. Not to mention the extra convenience of complimentary storage of your luggage if you arrive earlier than your schedule check-in time. Overall a great stay, highly recommended for your next stay in Lisbon. Special thanks to the reception desk staff, one of the best for Europe.

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Rooms

Rooms skew small, though some are spacious or have balconies; beds are generally comfortable and AC is effective. Tight showers, unusual layouts (e.g., glass bathroom walls), and noise from the street or metro can reduce comfort.

Related guest reviews

8

Yvette

Jun 29, 2024

·

Stayed 2 nights

This hotel is a short walk to Arroios station, which is convenient to get to all attractions. However, the twin room was super small. So small you couldn’t open your luggage on the floor and needed to put on top of the bed.

10

Kevin

Oct 10, 2025

·

Stayed 1 night

Comfortable and clean room

10

Sandra

Oct 26, 2025

·

Stayed 3 nights

Excellent location, good value, comfortable bed, spotlessly clean. Room was teeny tiny, but fine for 1 person.

6

jose M

Oct 1, 2023

·

Stayed 1 night

The rooms are very very small, but sufficient enough for one night. Very clean the area is quite noisy as it is on the main street. Sometimes you can hear the rumble of the subway underground and definitely a lots of police and ambulance.

8

Joe

Jul 28, 2024

·

Stayed 2 nights

Overall, it was a good hotel with modern furnishing, friendly staff, and closed to 2 metro and short ride to the airport. The room itself was really good as it was clean, spacious and there was even a balcony. The hotel reception is on the 3rd floor. The location was closer to the airport, but a tad further from the central area of Lisbon. Which takes about half an hour or more, to travel to get to the best parts of the city. There were some descent food options in the area, grocery stores and a laundromat within walking distance.

6

Kareem

Nov 7, 2025

·

Stayed 1 night

tiny room but good for a night.

10

Amy

Oct 29, 2025

·

Stayed 4 nights

We enjoyed our stay. The staff are lovely and really helpful. The hotel is right near a metro stop which made it very easy to get to the main town. Rooms were a great size.

8

Nigel

Oct 9, 2025

·

Stayed 4 nights

Small room but perfect for one person, some noise from busy road, however earplugs dealt with this

10

Lubna

Oct 3, 2025

·

Stayed 1 night

Good air conditioning

8

Mark

Sep 24, 2025

·

Stayed 1 night

The hotel was nice enough and the staff did great. However, I'm never rating a place excellent that has glass walls and/or doors for three bathroom. What an incredibly silly idea! If one of us needs to use the bathroom at night, the light illuminates the entire room waking up the other person. Fire the architect!

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Service

Service is widely praised as friendly and helpful, with staff offering guidance and luggage storage; however, a few report slow or abrupt reception, strict 3 pm check-in, and uneven assistance.

Related guest reviews

10

Mary Anne

Nov 13, 2025

·

Stayed 1 night

Friendly, helpful staff. Very clean. Steps from Metro. Would stay here again !

10

Brian

Aug 10, 2025

·

Stayed 1 night

The staff on reception were outstanding- very helpful and efficient. Bed was comfortable. The little extras like usb charging points, kettle etc. were appreciated.

10

Lubna

Oct 23, 2025

·

Stayed 1 night

Staff specially Leonard was very helpful.

6

Mashhoud

Apr 24, 2025

·

Stayed 3 nights

Very little service offered.

8

Sylvain

Nov 21, 2024

·

Stayed 1 night

The reception personnel are a bit abrupt.

8

Hang

Nov 22, 2025

·

Stayed 1 night

No problems with the room, however our room is on the 8th floor and the elevator only goes up to the 7th floor. We will have to walk up to the 8th floor. When we checked in the staff put the luggage to the room for us. But when we checked out we have to do itbour self. We are in the 70s That was fine except when we checked out, we had to car

10

Arturo

Sep 27, 2025

·

Stayed 2 nights

Staff was great!

10

chun

Oct 9, 2023

·

Stayed 3 nights

Just about everything l needed were provided. One of the staff walked with me to the nearby streets and stations to show me around, which was beyond his normal duty to help customers.

10

Francisco

Nov 18, 2025

·

Stayed 1 night

Welcoming and professional staff, spotlessly prepared room with basic amenities such as water boiler and soap and shampoo. Conveniently located at center of Lisbon with shops, restaurant and Metro station at walking distance. Not to mention the extra convenience of complimentary storage of your luggage if you arrive earlier than your schedule check-in time. Overall a great stay, highly recommended for your next stay in Lisbon. Special thanks to the reception desk staff, one of the best for Europe.

6

eugenio

Oct 22, 2025

·

Stayed 1 night

Quarto limpo,apesar de qie a pirta do box nao fechava corretamente.O check-in foi aborrecido, pois nao liberaram nem um segundo antes das 15hs.mesmo eu rstando no local as 13hs.Precisei implorar para que eles tomassem iniciativa de liberar o checkin as 15.15hs.

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AI-generated summary based on recent guest reviews

Location

Convenient to Arroios Metro and the airport with shops and eateries nearby; not right in the historic center and on a busy avenue, so some street or metro noise and a few concerns about the area at night are noted.

Related guest reviews

8

Daniela

Aug 19, 2024

·

Stayed 1 night

This property is located on the 3rd to 5th floor of the building on a busy street. This street will lead you directly to the old part of town with an approximately 15 minute walk. The metro station is easily accessible from the airport (1 change) and only 100 meters away from the entrance of the hotel. From here you can reach pretty much everything you want to see by metro, foot and bus. The property is clean, the staff friendly and helpful; and you can have great coffee just steps away from the hotel halfway to the metro station. Recommended!

10

Ed

May 23, 2025

·

Stayed 3 nights

Cozy place with easy access to the airport and downtown. Metro is very near.

8

Matthew

Oct 25, 2024

·

Stayed 1 night

Very good location! Close and walkable to downtown and other good sites. Easy check-in and out with friendly staff. Clean, comfortable rooms and nice up to date lobby.

8

kennedy

Feb 13, 2025

·

Stayed 3 nights

hotel was lovely but the area surrounding it was wasn’t the best didn’t feel completely safe even being there with my boyfriend

8

Emma Kay

Nov 28, 2025

·

Stayed 2 nights

a bit far from the city center, but really close to metro station to make it easy to get

8

Martin

Sep 15, 2025

·

Stayed 3 nights

Ideal for a solo traveler,took a bit of finding due to the building having several tenants but once found it was ok, easy to walk into Lisbon centre several shops in the vacinty also tram stops and the metro are very close

8

Jermaine

Jan 17, 2026

·

Stayed 4 nights

Air conditioning worked fine. The property is located a little outside of the city center, but you can walk to the center within 30-40 minutes or take an Uber or the bus. The staff was very helpful with tips on restaurants and things to do in Lisbon.

10

Phanhmaly

Nov 14, 2025

·

Stayed 1 night

Very clean room. English speaking TV channels, balcony, close to metro, good staff.

10

LUCIA

Sep 22, 2023

·

Stayed 3 nights

Staff are super friendly and available 24/7 for any questions or concerns. The property is very conveniently located between 2 Metro stops, which was super important for us. Right in the heart of the “real” Lisbon everyday life. We are used to city life, if you are looking for a quiet hotel, this will disappoint because there is traffic and ambulance noise every once in a while. We loved it! Would come back all the time.

10

Marcy

Jun 30, 2024

·

Stayed 3 nights

Very nice property for the price. It was not walking distance from attractions but there is public transportation close by.

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant and breakfast is generally not provided, though a paid breakfast box and coffee vending are mentioned; many cafes and varied restaurants are close by.

Related guest reviews

8

Mark

May 1, 2025

·

Stayed 1 night

Nice place with pleasant staff. The only thing we didn't like was the complicated way of getting coffee in the morning, through a vending machine with too many options, and fumbling for the right change. Sugar was free, but had to pay extra for cream. It would have been easier if someone could just brew the coffee in a pot and let guests serve themselves at no cost rather than a vending machine. Otherwise, My Charm met my expectations.

8

Duong

Sep 10, 2025

·

Stayed 3 nights

The lifts were small and a bit slow but the accommodation was decent for the amount of money paid. It was clean, safe and secured. Limited options for dining within the building but numerous restaurants in the area. Very close to metro for commuting to other areas.

8

Mary

Sep 6, 2025

·

Stayed 2 nights

Great location. What would take this hotel to excellent would be early check in. Otherwise all was good. Liked the cold water refilling, only a euro. Kettle in room but no tea or Coffee, coffee and tea available at front.

8

Paulo Rafael

Dec 11, 2024

·

Stayed 2 nights

O alojamento local fica situado numa zona excelente de Lisboa, com muita oferta e perto do metro! O quarto e o w.c. são muito pequenos, assim como o próprio armário para a roupa, com limpeza razoavel, necessitando de intervenção na colcha e cortinados. O pequeno-almoço almoço, a pedido, é enviado ao quarto numa caixinha, razoável.

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10

RAQUEL

Oct 13, 2025

·

Stayed 3 nights

El hotel es moderno y la habitación es pequeña, pero tiene de todo. Las toallas no las cambian a diario, tema ecologismo. No hay servicio de desayuno y comida, el hotel son solo habitaciones, nada de cocina. Lo único malo es la ubicación, en un barrio que por la noche no mola nada... La estación es ARROIOS, y el metro es super fácil manejarlo y ubicarse.

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8

SUSAN

Oct 29, 2024

·

Stayed 1 night

We only stayed on a one night stopover, as it was midway from the airport and cruise terminal. Clean and modern room. No breakfast included, but plenty of cafes nearby. Good value for Lisbon.

8

Lynne

Jun 1, 2025

·

Stayed 2 nights

Check-in was easy. Room was well air conditioned, clean and bright. Did have a bit of a problem getting case into room because of positioning of fridge, which was a nice extra, would have been better if it was under the unit shelf.It was easy to get there as metro stop so near and lots of places to eat nearby.

10

Michele

Feb 27, 2025

·

Stayed 1 night

Friendly check-in, clean and comfortable room and bathroom, slept well. Superb breakfast available for 10€ delivered to your room. Perfectly happy and would return!

8

Tram

Apr 13, 2025

·

Stayed 4 nights

C est très bien. Près des métros, immense choix des restaurants

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10

Sunil

Oct 3, 2025

·

Stayed 4 nights

Dining options are limited. Mostly Nepali stores.Close to Arrorio Metro station.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $75	13 $60	14
15 $58	16 $55	17 $58	18 $61	19 $58	20 $56	21 $62
22 $54	23 $60	24 $58	25 $57	26 $59	27 $48	28 $59
29 $58	30 $47

Su	Mo	Tu	We	Th	Fr	Sa
		1 $50	2 $46	3 $50	4 $47	5 $102
6 $65	7 $47	8 $49	9 $57	10 $58	11 $60	12 $76
13 $53	14 $48	15 $50	16 $60	17 $50	18 $50	19 $52
20 $47	21 $59	22 $63	23 $45	24 $48	25 $59	26 $60
27 $66	28 $75	29 $87	30 $68	31 $88

My Charm Lisbon Suites

Prices for My Charm Lisbon Suites

Monthly average prices

About this property

Location

Room options

Double Twin Room with Extra Bed (With Private Kitchenette)

Apartment

Standard Double Or Twin Room

Standard Twin Room with Shared Bathroom

Single Room

Double Room with Extra Bed Disability Access

Quadruple Room

Double Or Twin Room with Extra Bed

Standard Double Room

Guest reviews of My Charm Lisbon Suites

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about My Charm Lisbon Suites

Considering this hotel for your Lisbon trip?

Prices for upcoming dates

Business details