Hotel Torre Barcelona

This hotel is tucked away you can get there using the train and then a bus. I’m from London and I found my way. Also Georgio the owner of this beautiful house was so accommodating and gave me a lift to somewhere I needed to get to. Highly recommend this place to anyone that comes .

I went to use the jacuzzi and of course I put my stuff on the end table. It was really dark and I did not realize until I got back into my room that my towel was covered in dirt Stains Including my clothes. But it was too late when I removed the towel the dirt transferred to the bed. Now because of the lack of cleanliness around the jacuzzi they charged me extra money. And one of the ladies working there literally burated me in Spanish and called me cabron. The younger staff member though was very nice to me through my entire stay and understood That it was not my fault. Everything was beautiful on this property I just wish that the jacuzzi itself was maintained better and The area surrounding it because anyone who brings a towel to that Jacuzzi is going to get a dirty towel. It may have just been a bad day and i wouldnt have minded it since i was able to remove the stains from my clothes with water, but I didnt like being screamed at especially when i have autism and i began to cry from being overstimulated. All of the other staff were nice and understanding, though. If the owner doesnt charge me a fee like they threatened, ill come back and edit the review.

Good communication

I booked the junior suite on Expedia which says it comes with a balcony and a hot tub, when I checked in they said their junior suite doesn’t come with that and showed me to less than stellar room. To top it off the shower head was laying on the floor because it was broken and couldn’t stay upright. I told him I booked the room with a hot tub and balcony and they said sorry it’s rented and they can’t do anything. I called Expedia the next day and they couldn’t help me either. Said they have to follow hotel guidelines. So on Expedia the junior suite says it has a balcony and hot tub which it doesn’t and the guy at the hotel said that happens a lot. Essentially I paid for a better room and got a crap room. I didn’t think that was fair so opted to stay elsewhere the second night (because they didn’t give me the room I paid for) and the hotel, nor Did Expedia would reimburse me.

Lovely house in a nice neighborhood. There is construction going on in the garden area but really didn’t deter from the ambience inside.