Violet Al Azizia Hotel MASJID Al Qatari

موظفي الاستقبال كانو لطفاء نزل نظيف لكن باص التوصيل من و الى الحرم توقيته غير دقيق زيادة على ذلك السائقين ليسو مهذبين خاصة ذلك الباكستاني فهو غير محترم.. خسرت الكثير من المال على المواصلات بتاكسي.. لن اعيد الكرّة .. مستقبلا سابحث عن فندق قريب من الحرم

Bij aankomst zoals verwacht was niemand aanwezig moest alles zelf zoeken , inchecken en uitchecken ging wel vlot. De lift was te traag. De bussen waren niet zo proper en moest te ver uitstappen naar het Masjid Al Haram! Het ontbijt was wel top!

Very nice hotel clean , good services , close to shops and restrants . Excellent costumer services . Very close to qatari mosque and around the clock free bus shuttle to al haram

Chambre spacieuse, très propre, belle vue sur la mosquée, personnel assez réactif, les équipements sont très bien (salle de sport, piscine, restaurant, plusieurs ascenseurs, petit déj varié, navette à l'heure et régulière mais soyez prêt 15 min à l'avance car se rempli vite), quartier avec beaucoup de commodités (petits commerces, snack/resto, mosquée,...)

Reception speaks no basic word of English and doesn’t seem to care. Customerservices is non existent to put is simple. At arrival i got ignored for 15 mns while my taxi was waiting outside still with my luggage. Luckily the driver didn't charge me extra for the wait. The shuttle didn't always run on time. And the bus is old and dirty. Wigh very rude drivers shouting. The legs of our beds were unbalanced so moving in the bed makes very loud noise. The images of the TV are the worse i have seen in 30 years. So i will bropably stop here and say i will never use this hotel again.

A perfect stay. Shuttle to Mescid al Haram.

It was an amazing experience. Well maintained. Loved the shuttle services and breakfast. Would definitely recommend this to anyone

The hotel service was good, correct, especially at the reception and Brother Rachid, the perfume seller at the entrance. However, the buffet was limited in the fruit selection. Another thing is the transport service is done with an external company, the quality of the service is very poor, either with departures before the fixed time or leaving very late or a driver who drives like a madman. The bus service is very limited every hour with a minibus of 19 or 15

L’hôtel est globalement très bon. Le personnel d’accueil et de ménage est serviable, par contre les demandes devraient être mieux traitées car il faut répéter plusieurs fois et sur plusieurs jours pour obtenir un service, notamment pour obtenir un lit bébé. Le personnel nous promet de venir sous quelques minutes, puis disparaît.. il nous a fallut 2 jours pour l’obtenir ! Hormis des petits détails, c’est un super hôtel au très bon rapport qualité/prix. La piscine et l’air de jeux pour enfants est très appréciable.

Such a good hotel for the price. A little far from Haram compared to the other hotels of course but it was worth it. It did have shuttles to Haram, however, it did drop us a little far from Haram and heading to the clock tower area or King Abdul Aziz gate took some time so be ready to walk. Hard time finding the bus in Haram as well to head back, sometimes you can take the other hotels bus, Midan Hotel bus, it is next to Violet.

Ich möchte nie wieder dort hin. Am beste mein Geld wieder zurück haben. Kein gutes Frühstück, kein Service,1 Tah kein Klo Papier, keine Handtücher, kein Kaffee . Nur show. Nie wieder.

Very nice hotel clean , good services , close to shops and restrants . Excellent costumer services . Very close to qatari mosque and around the clock free bus shuttle to al haram

Chambre spacieuse, très propre, belle vue sur la mosquée, personnel assez réactif, les équipements sont très bien (salle de sport, piscine, restaurant, plusieurs ascenseurs, petit déj varié, navette à l'heure et régulière mais soyez prêt 15 min à l'avance car se rempli vite), quartier avec beaucoup de commodités (petits commerces, snack/resto, mosquée,...)

Notre séjour s’est très bien passé, l’hôtel est très propre et calme. Je tiens à remercier Ahmed à la réception pour son accueil et sa gentillesse. Le check-in a été fait en moins de 5 minutes. J’y reviendrai volontiers la prochaine fois.

Great hotel, very comfortable with all amenities thats required. Breakfast was excellent and service was great. No complaints Excellent value for money

الاوتيل جميل فقط بعض الأشياء الصغيره مثل عدم وجود فوط في الغرف وعدم وجود تحويل للكهرباء

Excellent hotel stay clean and very helpful.amazing breakfast

Our stay at Makkah was a great one, but only because of the spiritual experience that Makkah as a city provides. Our stay at Violet Hotel was average despite me paying very high.rates due to the season. While there were few options only due to the peak season, the service was at best average and poor in most cases. For example, there was no room service provided through our 3 day stay, despite a couple of reminders The number of towels were not enough and toileteries were not refilled throughout our 3 day stay. They were dropped off after a few reminders. The phone to the reception never worked and all requests were made in person at the reception. Communicatiion is a challenge as very few staff understand English. We realised after 2 days that there was a shuttle service to Kaabah and we could not figure out the timings as the security could not understand my question!!

They change the booking, downgrades without changing the price. They did not clean the room at all, for the entire stay. They did not activate the safety box despite our multiple requests.

From reception, to room service, cleanliness and service requests, all were very good

Am Anfang haben wir leider ein hinteres 4 Bett Zimmer bekommen, in dem die Klimaanlage sehr laut war und es war überhaupt kein Guten Blick nach außen. Nach dem wir die Rezeption es erzählte, wurde uns einen 4 Bett mit ausgezeichnete Blick und beste Flur gewechselt. Die gesamte Personal waren sehr nett und hilfsbereit. Das Hotel ist sehr zu empfehlen und wir werden gerne dort wieder übernachten. Ich würde nur empfehlen, dass man die Gäste lieber direkt ein schönes Zimmer anbieten, damit man nicht mit Kindern umziehen muss. Wie man so sagt, First Impressionen is the last impression. :)

Chambre spacieuse, très propre, belle vue sur la mosquée, personnel assez réactif, les équipements sont très bien (salle de sport, piscine, restaurant, plusieurs ascenseurs, petit déj varié, navette à l'heure et régulière mais soyez prêt 15 min à l'avance car se rempli vite), quartier avec beaucoup de commodités (petits commerces, snack/resto, mosquée,...)

Reception speaks no basic word of English and doesn’t seem to care. Customerservices is non existent to put is simple. At arrival i got ignored for 15 mns while my taxi was waiting outside still with my luggage. Luckily the driver didn't charge me extra for the wait. The shuttle didn't always run on time. And the bus is old and dirty. Wigh very rude drivers shouting. The legs of our beds were unbalanced so moving in the bed makes very loud noise. The images of the TV are the worse i have seen in 30 years. So i will bropably stop here and say i will never use this hotel again.

I am very happy with there services. Had issue with room it was very small I spoke with General Manager helped my the refund me for 3 nights . All three Mohammed, Ali, forgot the other name managers was very professional .

Great hotel, very comfortable with all amenities thats required. Breakfast was excellent and service was great. No complaints Excellent value for money

The rooms were comfortable, and the staff was welcoming, making our stay memorable and enjoyable. My daughter enjoyed the pool and we really liked the breakfast buffet.

TV was not functioning Tea cattle was not good Asked for water,was not responded. But 1 Bangladeshi gentleman did supply water when he was working other rooms, Jasim and Zia were very helpful as well, this place was very beautiful, may be I was here in a busy time of the year. Definitely if you come west come for the best world class breakfast!

Am Anfang haben wir leider ein hinteres 4 Bett Zimmer bekommen, in dem die Klimaanlage sehr laut war und es war überhaupt kein Guten Blick nach außen. Nach dem wir die Rezeption es erzählte, wurde uns einen 4 Bett mit ausgezeichnete Blick und beste Flur gewechselt. Die gesamte Personal waren sehr nett und hilfsbereit. Das Hotel ist sehr zu empfehlen und wir werden gerne dort wieder übernachten. Ich würde nur empfehlen, dass man die Gäste lieber direkt ein schönes Zimmer anbieten, damit man nicht mit Kindern umziehen muss. Wie man so sagt, First Impressionen is the last impression. :)

Very nice hotel clean , good services , close to shops and restrants . Excellent costumer services . Very close to qatari mosque and around the clock free bus shuttle to al haram

Reception speaks no basic word of English and doesn’t seem to care. Customerservices is non existent to put is simple. At arrival i got ignored for 15 mns while my taxi was waiting outside still with my luggage. Luckily the driver didn't charge me extra for the wait. The shuttle didn't always run on time. And the bus is old and dirty. Wigh very rude drivers shouting. The legs of our beds were unbalanced so moving in the bed makes very loud noise. The images of the TV are the worse i have seen in 30 years. So i will bropably stop here and say i will never use this hotel again.

Notre séjour s’est très bien passé, l’hôtel est très propre et calme. Je tiens à remercier Ahmed à la réception pour son accueil et sa gentillesse. Le check-in a été fait en moins de 5 minutes. J’y reviendrai volontiers la prochaine fois.

L’hôtel est globalement très bon. Le personnel d’accueil et de ménage est serviable, par contre les demandes devraient être mieux traitées car il faut répéter plusieurs fois et sur plusieurs jours pour obtenir un service, notamment pour obtenir un lit bébé. Le personnel nous promet de venir sous quelques minutes, puis disparaît.. il nous a fallut 2 jours pour l’obtenir ! Hormis des petits détails, c’est un super hôtel au très bon rapport qualité/prix. La piscine et l’air de jeux pour enfants est très appréciable.

Responsive staff, great buffet selection, well designed hotel.

Excellent hotel stay clean and very helpful.amazing breakfast

Our stay at Makkah was a great one, but only because of the spiritual experience that Makkah as a city provides. Our stay at Violet Hotel was average despite me paying very high.rates due to the season. While there were few options only due to the peak season, the service was at best average and poor in most cases. For example, there was no room service provided through our 3 day stay, despite a couple of reminders The number of towels were not enough and toileteries were not refilled throughout our 3 day stay. They were dropped off after a few reminders. The phone to the reception never worked and all requests were made in person at the reception. Communicatiion is a challenge as very few staff understand English. We realised after 2 days that there was a shuttle service to Kaabah and we could not figure out the timings as the security could not understand my question!!

They change the booking, downgrades without changing the price. They did not clean the room at all, for the entire stay. They did not activate the safety box despite our multiple requests.

From reception, to room service, cleanliness and service requests, all were very good

موظفي الاستقبال كانو لطفاء نزل نظيف لكن باص التوصيل من و الى الحرم توقيته غير دقيق زيادة على ذلك السائقين ليسو مهذبين خاصة ذلك الباكستاني فهو غير محترم.. خسرت الكثير من المال على المواصلات بتاكسي.. لن اعيد الكرّة .. مستقبلا سابحث عن فندق قريب من الحرم

Overall is good hotel and easy to check in al so good breakfast and quiet place to do cumra Thanks see you soon

Bij aankomst zoals verwacht was niemand aanwezig moest alles zelf zoeken , inchecken en uitchecken ging wel vlot. De lift was te traag. De bussen waren niet zo proper en moest te ver uitstappen naar het Masjid Al Haram! Het ontbijt was wel top!

Very nice hotel clean , good services , close to shops and restrants . Excellent costumer services . Very close to qatari mosque and around the clock free bus shuttle to al haram

Chambre spacieuse, très propre, belle vue sur la mosquée, personnel assez réactif, les équipements sont très bien (salle de sport, piscine, restaurant, plusieurs ascenseurs, petit déj varié, navette à l'heure et régulière mais soyez prêt 15 min à l'avance car se rempli vite), quartier avec beaucoup de commodités (petits commerces, snack/resto, mosquée,...)

A perfect stay. Shuttle to Mescid al Haram.

It was an amazing experience. Well maintained. Loved the shuttle services and breakfast. Would definitely recommend this to anyone

The hotel service was good, correct, especially at the reception and Brother Rachid, the perfume seller at the entrance. However, the buffet was limited in the fruit selection. Another thing is the transport service is done with an external company, the quality of the service is very poor, either with departures before the fixed time or leaving very late or a driver who drives like a madman. The bus service is very limited every hour with a minibus of 19 or 15

Such a good hotel for the price. A little far from Haram compared to the other hotels of course but it was worth it. It did have shuttles to Haram, however, it did drop us a little far from Haram and heading to the clock tower area or King Abdul Aziz gate took some time so be ready to walk. Hard time finding the bus in Haram as well to head back, sometimes you can take the other hotels bus, Midan Hotel bus, it is next to Violet.

Our stay at Makkah was a great one, but only because of the spiritual experience that Makkah as a city provides. Our stay at Violet Hotel was average despite me paying very high.rates due to the season. While there were few options only due to the peak season, the service was at best average and poor in most cases. For example, there was no room service provided through our 3 day stay, despite a couple of reminders The number of towels were not enough and toileteries were not refilled throughout our 3 day stay. They were dropped off after a few reminders. The phone to the reception never worked and all requests were made in person at the reception. Communicatiion is a challenge as very few staff understand English. We realised after 2 days that there was a shuttle service to Kaabah and we could not figure out the timings as the security could not understand my question!!

Overall is good hotel and easy to check in al so good breakfast and quiet place to do cumra Thanks see you soon

Bij aankomst zoals verwacht was niemand aanwezig moest alles zelf zoeken , inchecken en uitchecken ging wel vlot. De lift was te traag. De bussen waren niet zo proper en moest te ver uitstappen naar het Masjid Al Haram! Het ontbijt was wel top!

Chambre spacieuse, très propre, belle vue sur la mosquée, personnel assez réactif, les équipements sont très bien (salle de sport, piscine, restaurant, plusieurs ascenseurs, petit déj varié, navette à l'heure et régulière mais soyez prêt 15 min à l'avance car se rempli vite), quartier avec beaucoup de commodités (petits commerces, snack/resto, mosquée,...)

It was an amazing experience. Well maintained. Loved the shuttle services and breakfast. Would definitely recommend this to anyone

The hotel service was good, correct, especially at the reception and Brother Rachid, the perfume seller at the entrance. However, the buffet was limited in the fruit selection. Another thing is the transport service is done with an external company, the quality of the service is very poor, either with departures before the fixed time or leaving very late or a driver who drives like a madman. The bus service is very limited every hour with a minibus of 19 or 15

Responsive staff, great buffet selection, well designed hotel.

The service was a 10/10 Food immaculate Staff very respectful Overall everything excellent

The rooms were comfortable, and the staff was welcoming, making our stay memorable and enjoyable. My daughter enjoyed the pool and we really liked the breakfast buffet.

TV was not functioning Tea cattle was not good Asked for water,was not responded. But 1 Bangladeshi gentleman did supply water when he was working other rooms, Jasim and Zia were very helpful as well, this place was very beautiful, may be I was here in a busy time of the year. Definitely if you come west come for the best world class breakfast!

Excellent hotel stay clean and very helpful.amazing breakfast