Is parking available at the property?

Yes, free self-parking is available on-site. Please note that parking height restrictions apply.

Does the hotel allow pets?

Yes, pets are allowed with a pet fee of USD 5 per pet, per night, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee of USD 50, subject to availability.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available.

Where is the hotel located in relation to key landmarks?

The hotel is located in Merrillville, within a 5-minute drive of Westfield Southlake Mall and Albanese Candy Factory Store. It is approximately 12.5 miles from Indiana Dunes National Park and 13.2 miles from Lake Michigan.

What are the hotel's policies for guests staying with children?

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

WoodSpring Suites Merrillville - Comfortable Stay

Average nightly price at WoodSpring Suites Merrillville by month, last 12 months (USD)
Month	Average price
January	$70
February	$70
April	$76
May	$71
June	$77
July	$72
August	$71
September	$72
October	$71
November	$69
December	$66

What guests think

Reviews of WoodSpring Suites Merrillville describe a budget, extended-stay property with in-room kitchenettes and pet-friendly policies, but experiences vary widely, especially around cleanliness, staffing availability, noise from other guests and pets, and occasional overbooking or room assignment issues.

Cleanliness feedback is frequently poor, with multiple reports of dirty rooms, odors, pests, and worn furnishings, though a few guests found their rooms clean. Service is mixed: some praise friendly front desk staff, while others cite rude interactions, limited desk hours, slow or chaotic check-in, overbooking, and difficulty obtaining help or refunds. Rooms are basic and can be noisy, with uncomfortable beds or small pillows common; kitchenettes often lack cookware unless rented, and Wi-Fi may cost extra for more than one device. Expect a no-frills stay where experiences can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Extended-stay setup with in-room kitchenettes and pet-friendly policies; several guests note cookware and other items cost extra or are not provided. Wi-Fi access is limited to one device unless you pay for more, and the front desk keeps limited hours.

Related guest reviews

4

Zaneta

Feb 11, 2023

·

Stayed 8 nights

The staff was unfriendly! You can hear in other peoples room, the walls are like thin paper. Great stores around the area. I also enjoyed that it is pet friendly.

2

Antonia

Jun 15, 2024

·

Stayed 1 night

Arriving at the property we were aware that the front desk closed at 10 pm, but were told to use the phone on wall and on site staff would assist us. We called & waited 15 minutes with no one coming to help. Afyer he said he would be there in 1 minute. Finally someone who just happened to be on site, but not on duty assisted us. She was very friendly. But then found out the room I booked & paid for was changed. I booked 2 queen beds and when we checked in was told they didn't have that available and it was changed to 1 queen bed & a pull out sofa. We had to take it otherwise we had no where to sleep. But thats not what I booked. Room was terribly dirty. I have never seen so much animal hair covering the floor and all inside the sofa/pull out couch. Toilets did not flush in the middle of the night. Police were then in the parking lot & inside the hotel for a incident that broke out during check out. This was not a good experience.

8

John

Dec 21, 2023

·

Stayed 2 nights

Nice price with full kitchens great location

6

Cheryl

May 11, 2025

·

Stayed 1 night

I like the fact that there was no limit on number or size of dogs. Having never stayed in an extended stay hotel before I was disappointed that there was no soap or shampoo provided. No coffee pot or coffee. Really the room was bare. Probably wouldn’t stay in another one

4

Linda

Jun 26, 2023

·

Stayed 1 night

Interesting place a kitchen but no coffee pot and not even a glass. No kitchen wear at all. 2 bath towels and wash clothes. No hair dryer or hand towels. No coffee even In lobby. No one on duty in the morning to take keys. Never been in a place like this.

8

Kitty

May 12, 2024

·

Stayed 2 nights

It was very clean and quiet and the room was clean and the bed was comfortable the only thing i didn’t like is that they don’t provide forks or spoons or pots or dishes in the room but they have a microwave and refrigerator and stove top for you to cook on but I’m from the north west suburban area and our rooms with stove tops comes with pots and dishes and spoons and forks so I was talking back about that so I had to go out and provide my own cook wear and spoons and forks and plates so that me and my husband cook eat the food that I brought to cook for us so be aware if you’ll are planning to stay there and cook make sure you’ll bring you’ll own pots and stuff you will need to cook like if you was at home and also you would need dish soap to wash the pots and stuff and kitchen towel or sponge to clean your dishes and stuff but the do provide a clothes basket to use to take your clothes to wash and bring your clothes back to the room and they do provide hangers and the area is nice and there’s store and a mall near by just incase you need clothes or food or snacks or pots and pans and stuff there a Walmart and a dollar tree and Ross and stuff like that and restaurant like bob evans and Popeyes and red lobster and longhorn and outback steak house

6

Cheryl

Jun 25, 2023

·

Stayed 12 nights

Outside looks lovely but on entering through reception there were nasty smells in the corridors. On entering room window was open and AC on, but it stunk of bleach having been recently “cleaned “. Floors slippery if no shoes on. Facilities in room but everything extra charge for plates, cutlery, pans etc. only one device for wifi, pay for other devices. Room was meant to be cleaned during stay, this was not done and we had to ask for extra toilet roll, towels were not replenished so just as well we took our own. Also I selected pay at property which we did and the money was then taken from my credit card and it took a week to be refunded. All in all ok if convenient but probably wouldn’t choose this hotel again..

6

Arthur

Sep 21, 2023

·

Stayed 2 nights

For an “extended stay” they didn’t have an iron and ironing board in the room. I found that quite odd. When it came time for me to check out I had to wait until someone open the gate at the front desk to drop off my key.

10

Mary

Mar 26, 2025

·

Stayed 2 nights

It offered a kitchenette with full refrigerator and hot plate stove top for cooking. Really convenient. The wifi was stated as free but you are allowed only one device. I had more than 2 devices due to business and had to pay additional for wifi to work on my laptop. That was my only issue. Outside of that eveything was excellent. The male staff was very helpful to us.

8

Thomas

Aug 13, 2023

·

Stayed 6 nights

Room and building was clean and in good shape. However room was damp. Towels would not dry hanging up in your room in 24hrs time. You are expected to wash your towels and linens yourself. Take out your own trash. Seemed to be a lot of permanent residents. Also a lot of dogs. With dogs barking in the hallway. Office only open from 9am to 7 pm. No one around at night. Outside doors lock automatically but people where jamming them open with rocks etc. Smokers outside every door.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring issue, with reports of dirty rooms and bathrooms, strong odors (including smoke), stained linens, pests, and generally worn conditions. A few guests did find their rooms clean.

Related guest reviews

2

lyndsey

Jul 30, 2024

·

Stayed 1 night

Smelled like dog immediately when entering the room, dog hair on the floor in the bathroom, no curtains on the window and the bed literally had two flat pillows for two people all together and the only thing to cover up with was a sheet and another thin sheet. Very cold because of that

4

Shahita

Jun 7, 2025

·

Stayed 3 nights

It was ok until I saw ROACHES and the hallway wreath of smoke that’s all and that’s it

2

Melissa

May 29, 2025

·

Stayed 7 nights

The room was filthy, the mattress and the mattress protector was stained. I asked for another mattress protector 3 times and was told that they didn’t have any. The front desk lady was very rude and not concerned about anything. The floors were dirty. I had to go and buy my own cleaning supplies to clean the room. I will never stay here again.

2

Franklin

Sep 5, 2025

·

Stayed 1 night

It was VERY DIRTY. Moved the chair and found dirty socks under it. Bedspread had holes in it from cigarette burns, let it be known we had a non smoking room. Staff was rude. Never said hello or have a good day. I have a service dog with papers and they still charged me for my service dog. Never again will we stay there.

2

Alexis

Nov 16, 2023

·

Stayed 3 nights

Our stay was terrible, the first room they check us into was disgusting. Super dirty, stained sheets, broken bathroom faucet, loose stove nob, dirty bed sides, filthy floors.. the second room was cleaner than the first but still not the best condition.

2

Penny

Apr 29, 2024

·

Stayed 8 nights

Bathroom was not cleaned dust back of the toilet the bottom of the toilet was dirty toilet seat was dirty

2

Niccara

Jul 28, 2024

·

Stayed 2 nights

I couldn’t even stay there, hair in sheets, towels, everything! Coffee stains on tables, horrible.

4

Eric

Aug 11, 2025

·

Stayed 4 nights

Not a very good quality hotel especially for the location. There was a smell soon as you walked into this hotel, room looked old...also the bathroom sink was stopped up. Employees that were there were friendly, best i can say about that hotel. I do not recommend this hotel

2

Mark

Feb 27, 2025

·

Stayed 2 nights

Had bugs in my bed

2

Shaquille

Jan 19, 2023

·

Stayed 1 night

The location is good for me. But I checked in at 7pm. Had to wait until they "spruced up" my room. Only to get to the room and it was FILTHY. The front desk person had to come clean the room. But even then, it was a thorough cleaning because she was the only person there and others were trying to checkin.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and often noisy from other guests or pets; many mention uncomfortable beds and small or flat pillows. Kitchenettes are common but sparse, and some rooms feel damp or lack adequate blankets or curtains.

Related guest reviews

8

Subrena

Aug 7, 2023

·

Stayed 1 night

It was reasonable price for the stay. Just the appliances were cracked or the light shades had stains on them. Pillows very small for the bed.

2

lyndsey

Jul 30, 2024

·

Stayed 1 night

Smelled like dog immediately when entering the room, dog hair on the floor in the bathroom, no curtains on the window and the bed literally had two flat pillows for two people all together and the only thing to cover up with was a sheet and another thin sheet. Very cold because of that

2

Pearlina

Aug 18, 2025

·

Stayed 1 night

The bed was not comfortable, the bathroom did not have a shower curtains, and there wasn’t enough towels . Also no proper breakfast options for the morning, and no public restrooms.

8

Anthony

Apr 11, 2025

·

Stayed 2 nights

It was a comfortable stay, just to much dog barking at night. Nice hotel.

8

Keenin

Apr 9, 2023

·

Stayed 1 night

Everything was clean and I’m good condition. Service was good and fast. Beds were cheap and uncomfortable but other then that everything was good.

2

Kim

Sep 17, 2024

·

Stayed 1 night

Beds were horrible, pillows were horrible. There was no front desk staff after 11:00 pm or before 10:00am. Only got two towels, when we had four people in the room.

4

Naketa

Feb 28, 2025

·

Stayed 1 night

Upon arriving everything seemed ok..as the night progressed I did not enjoy my stay..having a room on the second floor 234 and the people above me 334 with a pet kept me up all night of stomping and running back and forth even after calling the 500 number they kept doing it...that was so disrespectful I would never do that to someone..I had to get up at 5:30am and didn't get any sleep whatsoever..I even asked to be moved to another room..I was told by the front desk that I could call the police but I didn't want to cause a scene so I stuck it out..And i was going to get a weekly rate to stay longer if that hadn't happened

4

Shamario

Mar 31, 2025

·

Stayed 2 nights

Room was old the bathroom door had burn marks the room smell like cigarettes, cheap mattress on bed, horrible pillows need a paint job. Neighbors were loud receptionist was not at his desk when I needed to be checked in had to call 20 times just to get someone to check me in.

6

Michael

Nov 12, 2024

·

Stayed 1 night

The bed is very uncomfortable and people are smoking pot around my room 103

8

Joseph

Jan 23, 2023

·

Stayed 2 nights

Terrible pillows. Strong Marijuana smell in the hallways. Staff very friendly. Property was clean and secure.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: some guests praise friendly, professional staff, but many report rude or unhelpful interactions, desk closures or long waits at check-in, overbooking, limited on-site support overnight, and difficulty getting refunds or help.

Related guest reviews

2

Vanette

Dec 12, 2022

·

Stayed 1 night

I arrived for check-in after 4pm and was told my room would be ready in 30 minutes which was fine because we wanted to go grab food. I returned at 7pm as I had my 7year anniversary dinner to go to at 8pm and as I approached my door to my room I heard ppl inside my room talking. I notified front desk only to find out that my room had been given away. I had to wait almost another hour which I couldn’t make my dinner reservations. There was two other couples whom had been waiting for hours. Staff was not empathetic. Property is pet friendly and was barking all night. The worst experience ever.

2

zoran

Feb 10, 2025

·

They didn’t have a room. Front hall closed. Front desk clerk not polite. Answering phone from home with children yelling behind. Terrible experience

10

Tracy

Jun 6, 2025

·

Stayed 2 nights

Staff and manger were excellent!! Great group of people Tracy Patrick

2

Hannah

Feb 9, 2025

·

Stayed 1 night

Cant check in

10

Bernice

Jul 12, 2025

·

Stayed 1 night

Staffing was amazing check in was easy really appreciate !

2

Cherita

Oct 24, 2025

·

Stayed 1 night

I am absolutely disgusted with how this hotel treats people. I had a real emergency situation come up and had to cancel my stay. I wasn’t asking for anything unreasonable — just a simple refund or at the very least a partial credit due to the circumstances. Any decent hotel with an ounce of compassion would’ve understood. Not this one. The staff was cold, unhelpful, and kept repeating the same robotic script about their “policy,” with zero interest in actually listening. I explained the emergency multiple times and even provided proof, and they still refused to refund a single dollar. No empathy, no flexibility, no customer service — just greed. Life happens. Emergencies happen. But apparently, this place would rather pocket your money than show basic human decency. The way they handled this situation says everything about their values. If you want to stay somewhere that treats you like a walking dollar sign, book here. If you prefer respect, compassion, and a business that actually cares about its guests — go literally anywhere else. I will never book here again, and I’ll make sure everyone I know hears about how poorly they treat people.

2

Fernando

Jul 28, 2025

·

Stayed 1 night

The hotel was overbooked and didn’t even notify me until I get there also was nobody to help me no one was there to assist me front desk was closed …..thanks to the agent online make a great assistant!

2

Dimitar

Feb 2, 2025

·

Stayed 1 night

I could not check in because this hotel rudely explained upon my arrival that they were “overbooked”, therefore I was sent away and so were five other people was explained by the manager who is on the phone instead of the desk, even though it says that there should be there until 10 pm at the desk. I saw some of the other guests trying to resolve the same issue and they were very upset. As I called the manager to speak with him, he ignored my explanations and hung up on me. I called Expedia and Expedia helped me with finding another hotel.

2

Jigar

Jul 13, 2025

·

Stayed 1 night

Front desk staff is terrible and not ready or willing to help or accommodate smallest request.

10

Liz

Mar 28, 2025

·

Stayed 1 night

I had an amazing time as usual. The front desk staff is very professional and friendly.

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Location

Location is convenient to shops and restaurants in the area.

Related guest reviews

4

Zaneta

Feb 11, 2023

·

Stayed 8 nights

The staff was unfriendly! You can hear in other peoples room, the walls are like thin paper. Great stores around the area. I also enjoyed that it is pet friendly.

10

Helena

Jul 12, 2024

·

Stayed 7 nights

Your staff at the front desk was very accommodating and helpful. Nina and your ASM was Great from my check in and extended stay. I'm glad me and my family picked this place. Close to work, reasonable prices especially while we're saving for a down payment on a home.

8

John

Dec 21, 2023

·

Stayed 2 nights

Nice price with full kitchens great location

8

Kitty

May 12, 2024

·

Stayed 2 nights

It was very clean and quiet and the room was clean and the bed was comfortable the only thing i didn’t like is that they don’t provide forks or spoons or pots or dishes in the room but they have a microwave and refrigerator and stove top for you to cook on but I’m from the north west suburban area and our rooms with stove tops comes with pots and dishes and spoons and forks so I was talking back about that so I had to go out and provide my own cook wear and spoons and forks and plates so that me and my husband cook eat the food that I brought to cook for us so be aware if you’ll are planning to stay there and cook make sure you’ll bring you’ll own pots and stuff you will need to cook like if you was at home and also you would need dish soap to wash the pots and stuff and kitchen towel or sponge to clean your dishes and stuff but the do provide a clothes basket to use to take your clothes to wash and bring your clothes back to the room and they do provide hangers and the area is nice and there’s store and a mall near by just incase you need clothes or food or snacks or pots and pans and stuff there a Walmart and a dollar tree and Ross and stuff like that and restaurant like bob evans and Popeyes and red lobster and longhorn and outback steak house

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AI-generated summary based on recent guest reviews

Dining

Dining is very limited: guests report no breakfast or lobby coffee and rooms typically lack coffee makers unless rented. No on-site restaurant is mentioned.

Related guest reviews

4

jody

Apr 21, 2023

·

Stayed 7 nights

First off my linens were Not changed before I arrived! My towels looked dirty from stains! I can say that I will NEVER stay at a wood springs again! I get that the price is “cheaper” and you have to RENT everything BUT even the super 8 has a free coffee maker IN THE ROOM and theY ARE CHEAPER!!!

2

Pearlina

Aug 18, 2025

·

Stayed 1 night

The bed was not comfortable, the bathroom did not have a shower curtains, and there wasn’t enough towels . Also no proper breakfast options for the morning, and no public restrooms.

6

Cheryl

May 11, 2025

·

Stayed 1 night

I like the fact that there was no limit on number or size of dogs. Having never stayed in an extended stay hotel before I was disappointed that there was no soap or shampoo provided. No coffee pot or coffee. Really the room was bare. Probably wouldn’t stay in another one

4

Linda

Jun 26, 2023

·

Stayed 1 night

Interesting place a kitchen but no coffee pot and not even a glass. No kitchen wear at all. 2 bath towels and wash clothes. No hair dryer or hand towels. No coffee even In lobby. No one on duty in the morning to take keys. Never been in a place like this.

6

Cheryl

Jun 25, 2023

·

Stayed 12 nights

Outside looks lovely but on entering through reception there were nasty smells in the corridors. On entering room window was open and AC on, but it stunk of bleach having been recently “cleaned “. Floors slippery if no shoes on. Facilities in room but everything extra charge for plates, cutlery, pans etc. only one device for wifi, pay for other devices. Room was meant to be cleaned during stay, this was not done and we had to ask for extra toilet roll, towels were not replenished so just as well we took our own. Also I selected pay at property which we did and the money was then taken from my credit card and it took a week to be refunded. All in all ok if convenient but probably wouldn’t choose this hotel again..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $74	2 $73	3 $73	4 $74	5 $74	6 $82	7 $82
8 $73	9 $74	10 $75	11 $73	12 $74	13 $82	14 $84
15 $75	16 $73	17 $73	18 $74	19 $73	20 $84	21 $84
22 $74	23 $73	24 $74	25 $75	26 $73	27 $84	28 $84
29 $75	30 $75

WoodSpring Suites Merrillville

Prices for WoodSpring Suites Merrillville

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible (Roll in Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed (Sofa)

Room, 1 Queen Bed, Accessible (Sofa)

Room, 2 Queen Beds, Accessible

Room, 1 Queen Bed, Accessible (Bathtub)

Guest reviews of WoodSpring Suites Merrillville

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Merrillville

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $95
25 $72	26 $73	27 $73	28 $73	29 $73	30 $83	31 $84