NYX Hotel Bilbao by Leonardo Hotels
US$168
/ night
Avg. for September
Prices for NYX Hotel Bilbao by Leonardo Hotels
Select dates to see prices and availability
US$168
/ night
Avg. for September
Monthly average prices
Nightly prices at NYX Hotel Bilbao by Leonardo Hotels average US$93 in the cheapest month (January) and US$209 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$93 |
| February | US$96 |
| March | US$128 |
| April | US$161 |
| May | US$209 |
| June | US$177 |
| July | US$158 |
| August | US$164 |
| September | US$168 |
| October | US$178 |
| November | US$148 |
| December | US$111 |
J
F
M
A
M
J
J
A
Sept · US$168
S
O
N
D
Most expensive: May (~US$209)
Cheapest: January (~US$93)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, a banquet hall, and a ven...
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Dining
Enjoy international cuisine at The Clash, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at NYX Hotel Bilbao by Leonardo Hotels, you'll be centrally located in Bilbao, within a 5-minute drive of Guggenheim Museum Bilbao and Arriaga Theater. This hotel is 12.1 mi (19.5 km) from Port of Bilbao and 0.1 mi (0.1 km) from Bay of Biscay.
What's nearby
Arriaga Theater(0.1 Miles)
San Nicolas Church(0.1 Miles)
Bay of Biscay(0.1 Miles)
Etxebarria Park(0.1 Miles)
Plaza Nueva(0.1 Miles)
Perro Fountain(0.2 Miles)
Ensanche(0.2 Miles)
Plaza Miguel de Unamuno(0.2 Miles)
Church of Santos Juanes(0.2 Miles)
Santiago Cathedral(0.2 Miles)
Museum of Archaeology Bizkaya(0.2 Miles)
Basque Museum of Bilbao(0.2 Miles)
Studio Arte Marquesteria(0.2 Miles)
Museum of Passages of Bilbao(0.2 Miles)
Galeria Da Vinci(0.3 Miles)
Bilbao Airport (BIO)(8.7 Miles)
Vitoria (VIT)(37.2 Miles)
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
Housekeeping
Location
4 Areatza Kalea, Bilbao Old Town, Bilbao, Bilboaldea, Basque Country, Spain
Arriaga Theater (0.1 Miles)
San Nicolas Church (0.1 Miles)
Bay of Biscay (0.1 Miles)
Etxebarria Park (0.1 Miles)
Plaza Nueva (0.1 Miles)
Perro Fountain (0.2 Miles)
Room options
7
Junior Suite
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
312 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Double Room (Down to Earth)
Room details
2 Single Beds
1 Double Bed
Sleeps 2
194 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Superior Room, City View (Space Family)
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 4
280 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Superior Room, City View (Space)
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
194 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of NYX Hotel Bilbao by Leonardo Hotels
8.7
Fabulous
Based on 6,337 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, NYX Hotel Bilbao by Leonardo Hotels stands out for its very central, walkable location near the Old Town and transport, modern style, and generally clean, comfortable rooms, though sizes and layouts vary.
Read moreWas this helpful?
What guests think
Across many reviews, NYX Hotel Bilbao by Leonardo Hotels stands out for its very central, walkable location near the Old Town and transport, modern style, and generally clean, comfortable rooms, though sizes and layouts vary.
Staff are frequently described as friendly and helpful, though a minority report curt interactions or slow responses. A recurring frustration is the rooftop terrace bar being closed or on limited hours without clear notice, and there is no on-site parking, only discounts for nearby garages. Breakfast feedback ranges from excellent to average and repetitive, and some street-facing rooms can be noisy while glass-walled bathrooms reduce privacy for some. Expect a central city base with strong convenience and occasional trade-offs in room design and facilities availability.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The rooftop terrace/bar is often closed or on limited hours without clear notice. There is no on-site parking; guests use nearby garages with a hotel discount, and bar hours can be early.
Related guest reviews
8
Markus
4 Aug 2024
·
Stayed 3 nights
Unterkunft liegt direkt im Zentrum. Alles gut zu Fuß. Parken ist aber nur in einer benachbarten sehr engen Tiegarage möglich.
Unterkunft liegt direkt im Zentrum. Alles gut zu Fuß. Parken ist aber nur in einer benachbarten sehr engen Tiegarage möglich.
2
Mariia
29 Aug 2025
·
Stayed 3 nights
Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first. When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel. Terrible experience. The breakfast 3 points from 5. The terrace was fully closed but no information about it when you do booking. Never again!
Unfortunately, our stay at the hotel was a big disappointment. We planned to stay there for 3 nights, but left after the first. When checking in, we received a completely different room than the one in the photo when we did booking, the hotel was booked a month before arrival. We received a room that is designed for people with disabilities. The walls in the room were dirty, the curtain on the window was torn, there was no view from the window. They did not change our room right away, they said that the hotel was full, the next day we were offered a room that we had to wait for and the room was somewhere near the hotel on the first floor, we were not shown what it would be and we decided to leave because our plans had already been disrupted due to the irresponsibility of the hotel. Terrible experience. The breakfast 3 points from 5. The terrace was fully closed but no information about it when you do booking. Never again!
8
Erich
3 Aug 2025
·
Stayed 3 nights
Flott, moderne hotel med hyggelig, serviceinnstilt personale. Rooftop baren var dessverre stengt uten at vi ble informert om dette
Flott, moderne hotel med hyggelig, serviceinnstilt personale. Rooftop baren var dessverre stengt uten at vi ble informert om dette
10
Kathleen
29 Mar 2025
·
Stayed 3 nights
Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window. Bar a bit to bright for me in the evening.
Great location. Easy to walk to every thing we wanted to see. 10% discount offered for parking garage. Lovely view out our window. Bar a bit to bright for me in the evening.
2
Alfredo
31 Aug 2025
·
Stayed 4 nights
The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that… Very disappointed…
The hotel information listed the “Terraza” as open at night, so we could enjoy the bar and the view and have a good time every night and we found that it was closed, and no refund was issued because of that… Very disappointed…
10
MR EDWARD
28 Jul 2025
·
Stayed 1 night
Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.
Fantastic location in the centre of the city just a short walk from the main food and drink square and close to the market. Compact rooms very clean and modern. Excellent staff. But no car park so need to use one of the ones nearby.
8
Annette
14 Jun 2025
·
Stayed 1 night
Disappointing that one of the reasons we chose this hotel was for views because it had rooftop bar. We arrived to find it was temporarily closed.
Disappointing that one of the reasons we chose this hotel was for views because it had rooftop bar. We arrived to find it was temporarily closed.
8
Oliver
28 May 2025
·
Stayed 4 nights
Modernes, zentralgelegenes Hotel. Sehr gutes Frühstücksbuffet. Leider war die Dachterrasse noch nicht geöffnet. Vom Restaurant habe ich mir mehr versprochen.
Modernes, zentralgelegenes Hotel. Sehr gutes Frühstücksbuffet. Leider war die Dachterrasse noch nicht geöffnet. Vom Restaurant habe ich mir mehr versprochen.
8
Bénédicte
30 Oct 2025
·
Stayed 2 nights
Très bien situé dans la vieille ville pour tout visiter, l'accueil très agréable des employés et tout du long du séjour. Mais très bruyant, les suites étant côté route et devant un carrefour. Il n'y a pas de piscine dans cet hôtel et le rooftop était fermé malgré le beau temps et les 20 degrés, dommage vu la catégorie et le prix. Petit déjeuner avec du choix, fruits coupés excellents mais une qualité moyenne des pains. Parking à 20 euros en plus par jour à 2 min a pied.
Très bien situé dans la vieille ville pour tout visiter, l'accueil très agréable des employés et tout du long du séjour. Mais très bruyant, les suites étant côté route et devant un carrefour. Il n'y a pas de piscine dans cet hôtel et le rooftop était fermé malgré le beau temps et les 20 degrés, dommage vu la catégorie et le prix. Petit déjeuner avec du choix, fruits coupés excellents mais une qualité moyenne des pains. Parking à 20 euros en plus par jour à 2 min a pied.
6
Jaime
18 Sept 2025
·
Stayed 2 nights
He hecho la reserva para un compañero de trabajo y por 200€ la noche que no esté abierto el rooftop y que coerren el bar a las 11pm en un hotel de esta categoría me parece inaceptable. Lógicamente la última vez que reservaré aquí, una decepción.
He hecho la reserva para un compañero de trabajo y por 200€ la noche que no esté abierto el rooftop y que coerren el bar a las 11pm en un hotel de esta categoría me parece inaceptable. Lógicamente la última vez que reservaré aquí, una decepción.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with many noting spotless housekeeping. A few report maintenance or cleanliness lapses such as moldy shower grout, worn walls, or inconsistent bathroom cleaning.
Related guest reviews
6
Rasha
25 Apr 2025
·
Stayed 4 nights
The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.
The hotel is quirky and in a perfect spot for everything. However should not be classified as a 4 star hotel. The rooms are decent but so many flaws that simple things could fix. Walls had numerous marks and smudges, chipped paint and holes. The floors creaked and the floor boards were worn and peeling. Bathroom was ok but hair left behind and the doo is far too heavy.
6
Lisa
23 Oct 2024
·
Stayed 2 nights
While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.
While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.
10
Steinar
26 Sept 2025
·
Stayed 4 nights
Rent rom, god frokost, flott beliggenhet, stort sett veldig bra hotel
Rent rom, god frokost, flott beliggenhet, stort sett veldig bra hotel
10
Jose Luis
28 Nov 2025
·
Stayed 2 nights
The room was very clean and quiet. Staff is courteous and helpful.
The room was very clean and quiet. Staff is courteous and helpful.
10
Bart C
26 Jul 2025
·
Stayed 2 nights
Clean, high end, fun
Clean, high end, fun
10
Joanne
19 Nov 2025
·
Stayed 1 night
Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again
Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again
8
Klaus
3 Feb 2023
·
Stayed 3 nights
Esta es la segunda vez que me alojo en este hotel. La primera vez fue en verano del 22 concretamente en julio, y aunque el hotel todavía estaba terminando su reforma mostraba limpieza y pulcritud. En esta última estancia el hotel sigue manteniendo su espíritu, pero la limpieza podría mejorar ligeramente. Tal como el baño, en el plato de ducha te encuentras algo de moho en las juntas. Todo esto solucionadle con algo de lejía rociada directamente sobre las juntas y se resuelve en 2 min. La calidad de wifi podría mejorarse y que no fuera necesario cada dos por tres ticar y aceptar condiciones. Por lo demás un lugar muy bien situado con un personal muy amable.
Esta es la segunda vez que me alojo en este hotel. La primera vez fue en verano del 22 concretamente en julio, y aunque el hotel todavía estaba terminando su reforma mostraba limpieza y pulcritud. En esta última estancia el hotel sigue manteniendo su espíritu, pero la limpieza podría mejorar ligeramente. Tal como el baño, en el plato de ducha te encuentras algo de moho en las juntas. Todo esto solucionadle con algo de lejía rociada directamente sobre las juntas y se resuelve en 2 min. La calidad de wifi podría mejorarse y que no fuera necesario cada dos por tres ticar y aceptar condiciones. Por lo demás un lugar muy bien situado con un personal muy amable.
10
John
2 May 2025
·
Stayed 4 nights
Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.
Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.
2
Jan Erik
10 Jul 2024
·
Stayed 2 nights
Jeg vil ikke anbefale dette hotellet. Det var elendig renhold med gamle avføringsrester på både sengetøy og håndklær som luktet grusomt, og vi fant også gamle tånegler på gulvet. Måten hotellet håndterte dette på var ikke akseptabelt og ga oss en svært dårlig opplevelse. Styr unna dette hotellet.
Jeg vil ikke anbefale dette hotellet. Det var elendig renhold med gamle avføringsrester på både sengetøy og håndklær som luktet grusomt, og vi fant også gamle tånegler på gulvet. Måten hotellet håndterte dette på var ikke akseptabelt og ga oss en svært dårlig opplevelse. Styr unna dette hotellet.
8
Alexandra
26 Oct 2025
·
Stayed 2 nights
The hotel is in an excellent location - on the edge of old town, while still having access to car/taxi service right outside the door. The hotel lobby and room are decorated nicely with a modern, cool aesthetic. Unfortunately, the lower section of the shower needs better maintenance as the grout and caulking were moldy and the shower floor had a dingy appearance, such that I wore sandals to shower. But this was in stark contrast to the rest of the hotel which was very nice and well maintained.
The hotel is in an excellent location - on the edge of old town, while still having access to car/taxi service right outside the door. The hotel lobby and room are decorated nicely with a modern, cool aesthetic. Unfortunately, the lower section of the shower needs better maintenance as the grout and caulking were moldy and the shower floor had a dingy appearance, such that I wore sandals to shower. But this was in stark contrast to the rest of the hotel which was very nice and well maintained.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern but many are compact; several mention glass-walled bathrooms that reduce privacy and occasional street noise. Some guests received interior rooms without exterior windows or views, and Wi-Fi can be intermittent.
Related guest reviews
8
Darren
31 Dec 2024
·
Stayed 4 nights
Great location. Was not a city view room only a side street which was very noisy. Rooms quite small but clean and maids changed towels etc everyday. Definitely not sound proof tho as could hear everything from adjoining rooms
Great location. Was not a city view room only a side street which was very noisy. Rooms quite small but clean and maids changed towels etc everyday. Definitely not sound proof tho as could hear everything from adjoining rooms
6
Oleksandra
27 May 2025
·
Stayed 3 nights
The room was clean and the bed was OK, but the living space was tiny. The room probably has the 18 sq.m. they claim, but they carved needlessly large bathroom out of those 18, and the walk past the bathroom can not be considered living space either. That leaves us with about 12 and you do not even have enough space to lay out your luggage
The room was clean and the bed was OK, but the living space was tiny. The room probably has the 18 sq.m. they claim, but they carved needlessly large bathroom out of those 18, and the walk past the bathroom can not be considered living space either. That leaves us with about 12 and you do not even have enough space to lay out your luggage
6
Ninette
14 Jun 2025
·
Stayed 3 nights
The rooms are a little tired, with odd layout - you can see right into the bathroom from the bed. Also, no kettle available at reception. Never a 4 star!
The rooms are a little tired, with odd layout - you can see right into the bathroom from the bed. Also, no kettle available at reception. Never a 4 star!
8
Carolyn
27 Apr 2023
·
Stayed 1 night
Our room had no windows to the outside! Just inward to elevator shaft. We stayed only 1 night so it wasn’t a big deal, but disconcerting it wasn’t identified when booking.
Our room had no windows to the outside! Just inward to elevator shaft. We stayed only 1 night so it wasn’t a big deal, but disconcerting it wasn’t identified when booking.
8
Jens
26 Oct 2025
·
Stayed 4 nights
Vores ophold var rigtig godt. Hotellet ligger helt ideelt, det er moderne og veldrevet med venligt personale. Vores rum var lækkert, men måske til den lille side med en stor kuffert.
Vores ophold var rigtig godt. Hotellet ligger helt ideelt, det er moderne og veldrevet med venligt personale. Vores rum var lækkert, men måske til den lille side med en stor kuffert.
6
Sebastian
3 Aug 2024
·
Stayed 2 nights
I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!
I love the location of this hotel, the hotel was fine, breakfast is okay, something I totally hate is the bathroom, zero privacy! all glass, including shower and toilet area! and the door is just a glass door. The room for 4 people was minuscule and we did not even had room for our luggages since the sofa bed was open for my 2 kids. Except for the space and the awful bathroom everything else was fine. BUT the location is unbeatable!
10
JOANNE
20 Feb 2023
·
Stayed 3 nights
Great stay as always, fantastic location. Only negatives are the wifi can be intermittent in room and it would be nice to have an english channel or two. I appreciate you dont go away to watch tv but sometimes as the weather quite wet in Bilbao it would be a nice option
Great stay as always, fantastic location. Only negatives are the wifi can be intermittent in room and it would be nice to have an english channel or two. I appreciate you dont go away to watch tv but sometimes as the weather quite wet in Bilbao it would be a nice option
4
Gavin
12 Oct 2025
·
Stayed 2 nights
Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.
Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.
8
Ian Brian
27 May 2025
·
Stayed 3 nights
This is an ideally located hotel on the edge of the old town. Lovely breakfast, clean comfy rooms (although an odd frosted glass bathroom/toilet/shower!). We stayed Saturday to Tuesday and it was very noisy Saturday night. With street cleaners, restaurants and bars emptying bottle bins each morning, it was still fairly noisy in the mornings. But if you don’t sleep in late, that’s no problem. And if you are the ones partying late at night in the great bars, then the noise isn’t a problem. But if you want a peaceful night’s rest, this is probably not the hotel for you. That is the only negative for a really good hotel.
This is an ideally located hotel on the edge of the old town. Lovely breakfast, clean comfy rooms (although an odd frosted glass bathroom/toilet/shower!). We stayed Saturday to Tuesday and it was very noisy Saturday night. With street cleaners, restaurants and bars emptying bottle bins each morning, it was still fairly noisy in the mornings. But if you don’t sleep in late, that’s no problem. And if you are the ones partying late at night in the great bars, then the noise isn’t a problem. But if you want a peaceful night’s rest, this is probably not the hotel for you. That is the only negative for a really good hotel.
6
Michael
1 Oct 2024
·
Stayed 5 nights
Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.
Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, helpful front-desk and bar teams. However, there are recurring complaints about curt or unresponsive service and issues resolving room-type or view discrepancies.
Related guest reviews
10
Judith
17 Oct 2025
·
Stayed 4 nights
Great location, friendly helpful staff and comfortable bed. I thoroughly enjoyed my stay.
Great location, friendly helpful staff and comfortable bed. I thoroughly enjoyed my stay.
6
Jessica
24 Jul 2024
·
Stayed 5 nights
Beautiful building in a good location. Staff seemed slightly inconvenienced by our presence and a bit unwelcoming.
Beautiful building in a good location. Staff seemed slightly inconvenienced by our presence and a bit unwelcoming.
10
Pedro
26 Sept 2025
·
Stayed 3 nights
Perfect location, professional staff, great room.
Perfect location, professional staff, great room.
4
Ignacio
5 Aug 2025
·
Stayed 1 night
Muy bien ubicado, pero muy mala atención, nos hicieron pagar el suplemento por mascota y no había cama que según ellos es parte del “servicio”, tampoco pudimos tomar el desayuno en la mañana por qué estaba lleno, bonito hotel pero no volvería nunca más. Pésima atención
Muy bien ubicado, pero muy mala atención, nos hicieron pagar el suplemento por mascota y no había cama que según ellos es parte del “servicio”, tampoco pudimos tomar el desayuno en la mañana por qué estaba lleno, bonito hotel pero no volvería nunca más. Pésima atención
10
Samantha
16 Apr 2025
·
Stayed 1 night
We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great
We were welcomed by Aldara and a trainee Asier who was very professional, pleasant and patient when we checked in with our group. He was able to give us 2 out of our 4 rooms early which we greatly appreciated. Rooms are clean, decent sized with sound proofed windows, coffee machine and a complimentary bottle of water. Air conditioner worked well. Location is great. Walking distance to many, shops and restaurants. My brother enjoyed the arcade game machine in the lobby. Traveled with my father who uses a wheelchair and the adapted room is a wet room so water gets everywhere in the bathroom, otherwise our stay was great
10
Aya
20 Nov 2025
·
Stayed 1 night
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
4
Gavin
12 Oct 2025
·
Stayed 2 nights
Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.
Rooms look nothing like the photos and whole set up in room was poor and uncomfortable. Staff abrupt and didn't give me the breakfast that was included in my order. Also, warning to other travellers that some of the rooms don't even have outside windows.
10
JAMES
1 Oct 2025
·
Stayed 3 nights
Awesome modern large rooms. Great staff.
Awesome modern large rooms. Great staff.
10
Paulo
2 Nov 2025
·
Stayed 6 nights
Excellent location. Friendly staff.
Excellent location. Friendly staff.
4
Hasmukh
13 May 2024
·
Stayed 2 nights
Great location - the ONLY positive thing about the property. Staff not interested in customer service. Hotel website did not inform us the Rooftop terrace would be closed during our visit, we would have booked elsewhere if we had had prior knowledge of this critical fact.
Great location - the ONLY positive thing about the property. Staff not interested in customer service. Hotel website did not inform us the Rooftop terrace would be closed during our visit, we would have booked elsewhere if we had had prior knowledge of this critical fact.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Exceptionally central on the edge of the Old Town with easy access to metro, tram, and the river; most sights are walkable, including the Guggenheim. Ideal for exploring Bilbao.
Related guest reviews
10
Yvette
21 Aug 2024
·
Stayed 3 nights
Very good hotel in the middle of old town Bilbao. Perfect place to explore Bilbao. We were there during Semana Grande, a big 9 day festival which also continued during night. The hotel was in the middle of this. Very nice but unfortunafely also very loud during the night. But in the end a unique experience.
Very good hotel in the middle of old town Bilbao. Perfect place to explore Bilbao. We were there during Semana Grande, a big 9 day festival which also continued during night. The hotel was in the middle of this. Very nice but unfortunafely also very loud during the night. But in the end a unique experience.
10
Daniel
11 Nov 2025
·
Stayed 2 nights
Great location
Great location
10
Lena
16 Jun 2025
·
Stayed 4 nights
Hotellet ligger central med god access till både den gamla stadsdelen och den nya.
Hotellet ligger central med god access till både den gamla stadsdelen och den nya.
10
Edwin
15 Sept 2025
·
Stayed 6 nights
Excelente Posición
Excelente Posición
10
Allison
15 Nov 2024
·
Stayed 3 nights
This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it\'s right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.
This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it\'s right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.
10
Aya
20 Nov 2025
·
Stayed 1 night
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
10
Mauricio
28 Oct 2025
·
Stayed 2 nights
localização excelente
localização excelente
10
Richard
17 Nov 2025
·
Stayed 1 night
great location in the city centre, hotel is close to many amenities
great location in the city centre, hotel is close to many amenities
10
Judith
26 Oct 2023
·
Stayed 4 nights
Excellent location for both old and new town. Tram and metro stations close by. Really helpful staff gave us a brilliant tip where to spend a few hours out of the city on our last day which was lovely. Spoke most days to reception staff and nothing too much trouble. Would strongly recommend staying here.
Excellent location for both old and new town. Tram and metro stations close by. Really helpful staff gave us a brilliant tip where to spend a few hours out of the city on our last day which was lovely. Spoke most days to reception staff and nothing too much trouble. Would strongly recommend staying here.
10
SONAM
8 May 2023
·
Stayed 2 nights
The hotel is in great location just in front of the old town. Room was clean and very spacious for small family. All the places of interest are in walking distance and the staffs are very helpful. They accommodated all the request I had asked for so thank you very much to the staffs. There are many locals shops and good restaurants close to the hotel. I would definitely recommend to anyone who is visiting to Bilbao.
The hotel is in great location just in front of the old town. Room was clean and very spacious for small family. All the places of interest are in walking distance and the staffs are very helpful. They accommodated all the request I had asked for so thank you very much to the staffs. There are many locals shops and good restaurants close to the hotel. I would definitely recommend to anyone who is visiting to Bilbao.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback ranges from excellent and varied to average, repetitive, or crowded, and some find bar/restaurant options limited. Coffee quality and early closures are also noted.
Related guest reviews
10
Joanne
19 Nov 2025
·
Stayed 1 night
Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again
Spotless room, efficient check in & out, lovely breakfast & very helpful staff. Location very central. Will stay again
6
Karen
18 Jul 2023
·
Stayed 6 nights
Great location. Food in restaurant not so good. Staff in bar and restaurant area seemed unhappy in their work. No privacy in the bathroom area as it’s all glass
Great location. Food in restaurant not so good. Staff in bar and restaurant area seemed unhappy in their work. No privacy in the bathroom area as it’s all glass
10
Aya
20 Nov 2025
·
Stayed 1 night
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
Great location with direct access to Old Town and business district. My room was facing the bridge and the park, providing amazing views. The family room was roomy and cosy. The front staff and bar/lounge servers were attentive and friendly. Great breakfast. We really enjoyed the stay and would definitely come back!
8
Stephen
8 Dec 2024
·
Stayed 3 nights
Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.
Good location, nice decor in the hotel and room a very comfortable although a bit small for a luxury hotel. Breakfast was poor so I would not select this option again. Staff we generally friendly and helpful. I would stay at this hotel again but I would not take breakfast.
10
Michael David James
31 May 2023
·
Stayed 3 nights
Very nice, modern hotel which fits well with Bilbao’s arty vibe. The room was clean and the location in the Casco Viejo is excellent - most things are walkable and for those that aren’t, the metro station is less than a minute’s walk away. The only slight negative is that the breakfast option is very expensive - Bilbao has many excellent and cheap options for food within a short walk so I would recommend that it’s not worth it. Thank you, eskerrik asko!
Very nice, modern hotel which fits well with Bilbao’s arty vibe. The room was clean and the location in the Casco Viejo is excellent - most things are walkable and for those that aren’t, the metro station is less than a minute’s walk away. The only slight negative is that the breakfast option is very expensive - Bilbao has many excellent and cheap options for food within a short walk so I would recommend that it’s not worth it. Thank you, eskerrik asko!
6
Benjamin
13 May 2025
·
Stayed 6 nights
Good, well located, clean hotel. Rooms are a bit small. Limited Breakfast options.
Good, well located, clean hotel. Rooms are a bit small. Limited Breakfast options.
10
John
2 May 2025
·
Stayed 4 nights
Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.
Had a great few days in this hotel which is ideally situated in Bilbao to explore old and new town.The room was spotlessly clean and had great views of the river.Breakfast was adequate for our needs but could be improved a little.Would definitely recommend this hotel for a clean comfortable stay in Bilbao.
8
jorge
29 Sept 2025
·
Stayed 3 nights
Desayuno pobre y repetitivo Pocas mesas
Desayuno pobre y repetitivo Pocas mesas
8
Kerensa
3 Jan 2025
·
Stayed 3 nights
Fantastic news year's Eve dinner. Comfortable room and very clean. Good bar service at reasonable prices. Breakfast had a good range of options.
Fantastic news year's Eve dinner. Comfortable room and very clean. Good bar service at reasonable prices. Breakfast had a good range of options.
10
Roberto
10 Sept 2025
·
Stayed 3 nights
Sehr gutes Frühstück. Perfekte Lage.
Sehr gutes Frühstück. Perfekte Lage.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Mitchell
2 weeks ago
·
Stayed 7 nights
Great location on the edge of the old town, close to public transport. Friendly, helpful staff. Romms cleaned every day.
Great location on the edge of the old town, close to public transport. Friendly, helpful staff. Romms cleaned every day.
10
Roy
22 Aug 2026
·
Stayed 2 nights
The NYX hotel is superb. Great location at entrance to the old city. The hotel is modern sheek, great food and wonderful service. We would recommend to anyone!!
The NYX hotel is superb. Great location at entrance to the old city. The hotel is modern sheek, great food and wonderful service. We would recommend to anyone!!
10
Rasmus
12 Jul 2026
·
Stayed 4 nights
Great location! Right in the middle of everyting - within walking distance of all the sights. Room (Space) was really well laid out and aircondition not bothering your sleep (which happens more than it should).
Great location! Right in the middle of everyting - within walking distance of all the sights. Room (Space) was really well laid out and aircondition not bothering your sleep (which happens more than it should).
6
Zahra .Feri
20 Jun 2026
·
Stayed 3 nights
The rooms are small, very small single wardrobe , very little space for cases even for 2 small trolly cases ! I had booked Superior double ( Space) ! The location is very good , close to old town and all Pintxos and restaurants, Did NOT see any Roof terrace ! As it was closed .
The rooms are small, very small single wardrobe , very little space for cases even for 2 small trolly cases ! I had booked Superior double ( Space) ! The location is very good , close to old town and all Pintxos and restaurants, Did NOT see any Roof terrace ! As it was closed .
8
Maria
7 Jun 2026
·
Stayed 3 nights
q
q
Property policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about NYX Hotel Bilbao by Leonardo Hotels
Is parking available at the property?
Nearby parking is available for EUR 21.30 per day, located approximately 984 feet away and open 24 hours.
Is breakfast offered at the hotel?
A buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM for a fee of approximately EUR 15 per person.
Does the hotel allow pets?
Pets are allowed with a fee of EUR 20 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers wheelchair access (limited), step-free entrances, and accessible facilities in public areas. However, specific room accessibility features may vary.
What is the location of the hotel in relation to key landmarks?
The hotel is centrally located in Bilbao, just 0.1 km from Arriaga Theater and a 4-minute drive from Guggenheim Museum Bilbao. It is also 12.4 km from Port of Bilbao and 0.1 km from San Nicolas Church.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: 254.78637992788697USD
- 2026-09-23: 261.89980661434936USD
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: 359.3353725866089USD
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 201.3105574345093USD
- 2026-10-02: 235.83262818301392USD
- 2026-10-03: 236.473074USD
- 2026-10-04: 113.09201796221924USD
- 2026-10-05: 139.7704359568634USD
- 2026-10-06: 148.5667825862732USD
- 2026-10-07: 157.35170295529176USD
- 2026-10-08: 166.14804086901856USD
- 2026-10-09: 254.05433228274535USD
- 2026-10-10: 271.6355905654907USD
- 2026-10-11: 192.51421952078246USD
- 2026-10-12: 139.7704359568634USD
- 2026-10-13: 139.7704359568634USD
- 2026-10-14: 130.98552430352782USD
- 2026-10-15: 166.14804086901856USD
- 2026-10-16: 673.9835559298095USD
- 2026-10-17: 673.9835559298095USD
- 2026-10-18: 130.98552430352782USD
- 2026-10-19: 139.7704359568634USD
- 2026-10-20: 130.98552430352782USD
- 2026-10-21: 262.8392526517639USD
- 2026-10-22: 516.8094960250854USD
- 2026-10-23: 516.8094960250854USD
- 2026-10-24: 673.9835559298095USD
- 2026-10-25: 138.53958105889893USD
- 2026-10-26: 113.40425730509949USD
- 2026-10-27: 113.21857839482117USD
- 2026-10-28: 516.8094960250854USD
- 2026-10-29: 217.1132760162964USD
- 2026-10-30: 165.1659228477173USD
- 2026-10-31: 511.48156415460204USD
- 2026-11-01: 113.095818USD
- 2026-11-02: 86.57891032672119USD
- 2026-11-03: 95.82287700279235USD
- 2026-11-04: 157.35170295529176USD
- 2026-11-05: 148.5667825862732USD
- 2026-11-06: 139.7704359568634USD
- 2026-11-07: 530.904672859497USD
- 2026-11-08: 95.80167174609375USD
- 2026-11-09: 130.53435697389222USD
- 2026-11-10: 192.51421952078246USD
- 2026-11-11: 191.80558220013427USD
- 2026-11-12: 209.12136077920533USD
- 2026-11-13: 174.784446USD
- 2026-11-14: 139.71396704681396USD
- 2026-11-15: 87.02666110862732USD
- 2026-11-16: 87.02666110862732USD
- 2026-11-17: 95.82287700279235USD
- 2026-11-18: 95.82287700279235USD
- 2026-11-19: 95.82287700279235USD
- 2026-11-20: 130.53435697389222USD
- 2026-11-21: 129.089166USD
- 2026-11-22: 85.67865USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: EUR 100 per accommodation, per stay
A damage deposit of EUR 100 will be collected before check-in.
A damage deposit of EUR 100 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for buffet breakfast: approximately EUR 20 per person
- Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-smoking rooms
Business centre
Room service
Dry cleaning
Housekeeping
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Allergy-free room available
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Cycling
Bicycle Tour Information
Terrace
Fitness Center (nearby)
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi