LUME Boutique Hotel, Autograph Collection
From
$170
/ night
Select dates to see prices and availability
From
$170
/ night
About this property
Relax at the full-service spa, where you can enjoy massages and facials. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Dining
Satisfy your appetite for lunch or dinner at Le Petit Royal, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee.
Rooms
Make yourself at home in one of the 133 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
A stay at LUME Boutique Hotel, Autograph Collection places you in the heart of Frankfurt, within a 15-minute walk of Frankfurt Christmas Market and Alte Oper. This luxury hotel is 0.6 mi (1 km) from Römerberg and 0.7 mi (1.2 km) from MyZeil.
What's nearby
Financial District(0.1 miles)
Kaiserstrasse(0.1 miles)
Eurotower(0.2 miles)
Museumsufer(0.2 miles)
Commerzbank Tower(0.3 miles)
Frankfurt Opera House(0.3 miles)
Nizza(0.3 miles)
Main Tower(0.4 miles)
Goethestrasse(0.4 miles)
Deutsche Bank Twin Towers(0.4 miles)
Goethe Home and Museum(0.5 miles)
Hauptwache(0.5 miles)
Grosse Bockenheimer Strasse(0.5 miles)
Opera Square(0.5 miles)
Alte Oper(0.5 miles)
Frankfurt Airport (FRA)(8.6 miles)
Mainz (QFZ-Mainz Finthen)(31.9 miles)
Frankfurt (HHN-Frankfurt - Hahn)(77.4 miles)
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Dry Cleaning
Housekeeping
Location
Neckarstraße 7-13, Frankfurt, Hessen, Germany
Financial District (0.1 miles)
Kaiserstrasse (0.1 miles)
Eurotower (0.2 miles)
Museumsufer (0.2 miles)
Commerzbank Tower (0.3 miles)
Frankfurt Opera House (0.3 miles)
Room options
5
Deluxe Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
205 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Premium Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
301 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Junior Suite, 1 Bedroom
Room details
1 King Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Room, 1 Twin Bed
Room details
1 Twin Bed
151 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of LUME Boutique Hotel, Autograph Collection
8.8
Fabulous
Based on 1,054 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At AMERON Frankfurt Neckarvillen Boutique, travelers highlight stylish, quiet rooms with comfortable beds, very clean spaces, and welcoming staff, alongside a central, walkable location that balances easy access to sights with mixed surroundings near the main station.
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What guests think
At AMERON Frankfurt Neckarvillen Boutique, travelers highlight stylish, quiet rooms with comfortable beds, very clean spaces, and welcoming staff, alongside a central, walkable location that balances easy access to sights with mixed surroundings near the main station.
Guests consistently praise the breakfast and on site restaurant and bar, though the bar can be lively on weekends and venues are occasionally closed for private events. Some report service inconsistencies and housekeeping lapses alongside otherwise friendly teams, plus intermittent Wi-Fi, occasional noise disturbances, and small rooms in a few cases. Overall, this is a reliable boutique option with a refined atmosphere.
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AI-generated summary based on recent guest reviews
Facilities
The on-site restaurant and bar earn strong feedback, though the bar can be loud on weekend nights and spaces are sometimes closed for private events. Fitness options are limited and some note lively entertainment in the bar.
Related guest reviews
10
Paul
Feb 15, 2025
·
Stayed 2 nights
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
8
Stanley
Jun 9, 2024
·
Stayed 1 night
It was a good room and uniquely had a balcony. The bed was very comfortable. The fitness center left a lot to be desired. The sauna had to be booked in advance.
It was a good room and uniquely had a balcony. The bed was very comfortable. The fitness center left a lot to be desired. The sauna had to be booked in advance.
6
Michelle
Sep 30, 2024
·
Stayed 2 nights
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
8
Julie
Dec 9, 2024
·
Stayed 3 nights
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
10
William
Aug 25, 2025
·
Stayed 4 nights
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
Stephanie
Aug 7, 2025
·
Stayed 2 nights
The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
The service was excellent at the hotel and they had nice cookies in the morning and iced tea. There was however a scent in the main lobby area that wasn’t appealing. It was some signature scent, not a bad smell, but it wasn’t necessary at that strength. It just didn’t fit the vibe of a clean, fresh hotel.
10
Sarah
Dec 6, 2023
·
Stayed 3 nights
Nice rooms and very comfy beds. Great buffet breakfast. Friendly helpful staff. Only complaint was the bar was closed one evening for a private function. Always annoying when you have picked hotels for the amenities offered and then they are not available.
Nice rooms and very comfy beds. Great buffet breakfast. Friendly helpful staff. Only complaint was the bar was closed one evening for a private function. Always annoying when you have picked hotels for the amenities offered and then they are not available.
8
Ian
Dec 3, 2023
·
Stayed 3 nights
Overall very nice room. Hot water was an issue, very spotty.room was cool, could not get it warmer. Bar closed one night for private function. Amenities listed says there is a bar
Overall very nice room. Hot water was an issue, very spotty.room was cool, could not get it warmer. Bar closed one night for private function. Amenities listed says there is a bar
10
Dean G
Jun 17, 2024
·
Stayed 7 nights
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
10
David
Oct 14, 2023
·
Stayed 2 nights
Great hotel in great location. Close enough to walk from train station, close enough to walk to all the sites, shopping, restaurants, opera and churches. Only a 15-20 minute car ride to the airport. Good breakfast, great rooms but gym is lacking free weights. Will definitely stay here again.
Great hotel in great location. Close enough to walk from train station, close enough to walk to all the sites, shopping, restaurants, opera and churches. Only a 15-20 minute car ride to the airport. Good breakfast, great rooms but gym is lacking free weights. Will definitely stay here again.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly describe very clean, well-kept rooms and public areas. A few note isolated slips such as stained linens.
Related guest reviews
10
EMMANUELLE
Oct 19, 2025
·
Stayed 4 nights
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
10
Gerardo Antonio Siqueff
Apr 30, 2025
·
Stayed 5 nights
Beautiful and very clean rooms, confortable beds and very kind perssonel
Beautiful and very clean rooms, confortable beds and very kind perssonel
10
Charlie
Jan 2, 2024
·
Stayed 1 night
If I could give a 6th star for our experience at this hotel, I would! The staff went above & beyond to ensure we had the best experience possible. They were very nice & helpful. Additionally, the hotel was very clean & in an excellent location on an 8-minute walk from the Frankfurt HBF & a 10-minute walk to the okd town square.
If I could give a 6th star for our experience at this hotel, I would! The staff went above & beyond to ensure we had the best experience possible. They were very nice & helpful. Additionally, the hotel was very clean & in an excellent location on an 8-minute walk from the Frankfurt HBF & a 10-minute walk to the okd town square.
10
Moses
Nov 19, 2024
·
Stayed 3 nights
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
10
Caroline
Sep 28, 2025
·
Stayed 1 night
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
10
Fabiano
Sep 30, 2024
·
Stayed 4 nights
Well appointed, comfy beds, new.
Well appointed, comfy beds, new.
10
Nathan
Sep 24, 2025
·
Stayed 8 nights
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
10
Kathryn
Apr 13, 2025
·
Stayed 1 night
The staff were very helpful and the rooms were very comfortable, clean, quiet and very beautiful. Very thoughtful amenities and convenient walking distance to many dining and shopping options.
The staff were very helpful and the rooms were very comfortable, clean, quiet and very beautiful. Very thoughtful amenities and convenient walking distance to many dining and shopping options.
8
Jeong-Kyu
Oct 6, 2023
·
Stayed 2 nights
지하에 바가 있어서 약간 시끄러울 수 있으나, 전체적으로 넓고 깔끔했다. 다만 침대 시트에 얼룩이 남아있었다.
지하에 바가 있어서 약간 시끄러울 수 있으나, 전체적으로 넓고 깔끔했다. 다만 침대 시트에 얼룩이 남아있었다.
10
Richard
Jun 18, 2024
·
Stayed 1 night
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
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AI-generated summary based on recent guest reviews
Rooms
Stylish, comfortable, generally quiet rooms with good beds and thoughtful touches, but some are small and a few guests experienced mechanical noise or warm temperatures. Wi-Fi can be intermittent and TVs lack streaming or other smart features.
Related guest reviews
10
EMMANUELLE
Oct 19, 2025
·
Stayed 4 nights
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
8
Conor
Mar 20, 2025
·
Stayed 1 night
Nice hotel with friendly staff in a good location. The only downside was the noise during the night. It sounded like noise from services such as water or waste but was surprisingly loud. I mentioned it to the staff during checkout and it looked like they had heard this complaint before.
Nice hotel with friendly staff in a good location. The only downside was the noise during the night. It sounded like noise from services such as water or waste but was surprisingly loud. I mentioned it to the staff during checkout and it looked like they had heard this complaint before.
10
Götz
Jan 30, 2025
·
Stayed 1 night
It’s a very beautiful property, the building is old and fancy. Rooms are stylish, cozy. Good bed, good coffee in the room. It’s quiet, you’ll sleep nicely. There’s window blinders.
It’s a very beautiful property, the building is old and fancy. Rooms are stylish, cozy. Good bed, good coffee in the room. It’s quiet, you’ll sleep nicely. There’s window blinders.
10
Chris
May 27, 2024
·
Stayed 1 night
Great checkin and lovely room upgrade. Thickest door I’ve ever seen made the sleep great and room quiet.
Great checkin and lovely room upgrade. Thickest door I’ve ever seen made the sleep great and room quiet.
8
katharina
Jun 11, 2024
·
Stayed 3 nights
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
La chambre 221 très petite. Le placard des vêtements, mal conçu Je ne peux pas accrocher correctement mes robes ( pourtant je si petite) Salle de bain pas de black out rideau devant la fenêtre.Le soir on est en pleine vue pour les passants de la rue
10
Nicole
Jun 15, 2025
·
Stayed 4 nights
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
8
Neil
Jun 6, 2024
·
Stayed 1 night
Stayed at LUME for a recent business trip. Rooms were very comfortable with all amenities your would expect. One serious problem was the reliability of the internet. Intermittent service impacted my ability to take web conference calls
Stayed at LUME for a recent business trip. Rooms were very comfortable with all amenities your would expect. One serious problem was the reliability of the internet. Intermittent service impacted my ability to take web conference calls
6
Barbara
Dec 19, 2023
·
Stayed 2 nights
My second time in this hotel - the first stay was in the spring of 2023 - and I had enjoyed it so much, I booked again for December 2023. Although I had booked a deluxe room again, this time around the room allocated was much smaller and some of the amenities were missing (bathrobe, slippers). Had asked for a quiet room (and the room was stated to be noise insulated) but was woken up at 5am each morning by noisy delivery trucks……
My second time in this hotel - the first stay was in the spring of 2023 - and I had enjoyed it so much, I booked again for December 2023. Although I had booked a deluxe room again, this time around the room allocated was much smaller and some of the amenities were missing (bathrobe, slippers). Had asked for a quiet room (and the room was stated to be noise insulated) but was woken up at 5am each morning by noisy delivery trucks……
8
Kate
Dec 10, 2024
·
Stayed 4 nights
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
10
Jim
Dec 7, 2024
·
Stayed 1 night
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff. As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff. As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, welcoming, and helpful. However, multiple reviews cite inconsistent service, dismissive or slow responses, housekeeping knocking despite Do Not Disturb, and occasional billing or communication issues.
Related guest reviews
10
FRED
Apr 15, 2024
·
Stayed 1 night
The hotel is superbly located. Really nice. Breakfast great with super staff there. Reception staff can improve on communication between each other.
The hotel is superbly located. Really nice. Breakfast great with super staff there. Reception staff can improve on communication between each other.
10
William
Aug 25, 2025
·
Stayed 4 nights
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
6
Erik
Sep 30, 2024
·
Stayed 2 nights
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
10
EMMANUELLE
Oct 19, 2025
·
Stayed 4 nights
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
4
Kimon
Dec 5, 2023
·
Stayed 3 nights
Staff at reception are very friendly and accommodating. Room cleaning services come too early for our preferences and knock on door despite a ‘do not disturb’ notice on door. Room services failed to clean our room or change towels, despite us following their procedure of informing reception we had vacated the room for the day. Breakfast is until 11am on weekends and there is a menu of options to choose from the kitchen but we were told at 10:45 that the kitchen was already closed and we could not have the order we requested, despite being told by another member of staff that the kitchen was open till 11am on weekends. On second day room was cleaned just after we left as again we followed the hotel procedure but it was annoying that we had to check twice it would get done. It’s not the sort of service one expects or needs to check of such a hotel. On the checkout morning again (3 days in a row now) we got a knock on the door from room services!! We informed them we were checking out and could clean the room after we left! When at the reception checking out we were asked to pay €120 for breakfasts taken, which was embarrassing as we had breakfast included and paid for in our bookings. So overall definitely not a 5* service for such a lovely hotel. I can also add that bed linens were not changed at all during our stay nor were they checked if they were or were not clean. Uber taxis cannot find the hotel at all, but that’s not the fault of the hotel so do not use Uber there.
Staff at reception are very friendly and accommodating. Room cleaning services come too early for our preferences and knock on door despite a ‘do not disturb’ notice on door. Room services failed to clean our room or change towels, despite us following their procedure of informing reception we had vacated the room for the day. Breakfast is until 11am on weekends and there is a menu of options to choose from the kitchen but we were told at 10:45 that the kitchen was already closed and we could not have the order we requested, despite being told by another member of staff that the kitchen was open till 11am on weekends. On second day room was cleaned just after we left as again we followed the hotel procedure but it was annoying that we had to check twice it would get done. It’s not the sort of service one expects or needs to check of such a hotel. On the checkout morning again (3 days in a row now) we got a knock on the door from room services!! We informed them we were checking out and could clean the room after we left! When at the reception checking out we were asked to pay €120 for breakfasts taken, which was embarrassing as we had breakfast included and paid for in our bookings. So overall definitely not a 5* service for such a lovely hotel. I can also add that bed linens were not changed at all during our stay nor were they checked if they were or were not clean. Uber taxis cannot find the hotel at all, but that’s not the fault of the hotel so do not use Uber there.
6
Ernesto
Jun 16, 2025
·
Stayed 7 nights
Beautiful hotel. Convenient location. Substantial service deficit, both in availability and quality, presented inconveniences.
Beautiful hotel. Convenient location. Substantial service deficit, both in availability and quality, presented inconveniences.
2
Ethan
Aug 4, 2025
·
Stayed 1 night
really poor service
really poor service
10
Ashley
Feb 7, 2024
·
Stayed 1 night
One of the best hotels I have stayed at. From the moment walking in to the moment leaving, the staff was extremely hospitable and helpful. Beds were very comfortable. Breakfast was delicious. Even the smell when you walk into the lobby was luxurious. I look forward to returning each time I visit Frankfurt.
One of the best hotels I have stayed at. From the moment walking in to the moment leaving, the staff was extremely hospitable and helpful. Beds were very comfortable. Breakfast was delicious. Even the smell when you walk into the lobby was luxurious. I look forward to returning each time I visit Frankfurt.
10
Morten Holm
Sep 1, 2025
·
Stayed 1 night
Great place down town including top service delivered! Highly recommended.
Great place down town including top service delivered! Highly recommended.
10
Nathan
Sep 24, 2025
·
Stayed 8 nights
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
Clean rooms, kind staff and the staff speaks English and german, they were able to hold our luggage for us while we waited for the room to be ready so we could walk around
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AI-generated summary based on recent guest reviews
Location
Central and walkable to the river, Old Town, shopping, and the main station. Several mention the nearby station and red-light area feels gritty with visible homelessness, though the hotel sits on a relatively quiet street.
Related guest reviews
10
Jonathan
Jun 11, 2024
·
Stayed 1 night
Nice clean place. Staff were OK. On a quiet street. Centrally located, but the surrounding neighborhood was abit rough.
Nice clean place. Staff were OK. On a quiet street. Centrally located, but the surrounding neighborhood was abit rough.
10
William
Aug 25, 2025
·
Stayed 4 nights
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
EMMANUELLE
Oct 19, 2025
·
Stayed 4 nights
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
Staff are friendly and helpful, discreet and efficient. Great location. Quiet, clean rooms with comfortable beds and great bathroom. Lovely extras like coffee brewed to order in the lobby. Highly recommend
10
Maria
Aug 11, 2025
·
Stayed 2 nights
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
Hotel was beautiful and stuff was great. The only thing is around the corner, homeless people and dirty.
10
Jamison
Oct 9, 2023
·
Stayed 1 night
Hotel is in a beautiful building, waking distance to main train station and old city. Would stay again.
Hotel is in a beautiful building, waking distance to main train station and old city. Would stay again.
8
Gregorio
Aug 24, 2025
·
Stayed 2 nights
Bella struttura nascosta tra palazzoni nei oressi della stazione. Silenzioso e carino. Il quartiere non è il massimo ci sono molti sbandati ma c’è comunque una sensazione di sicurezza
Bella struttura nascosta tra palazzoni nei oressi della stazione. Silenzioso e carino. Il quartiere non è il massimo ci sono molti sbandati ma c’è comunque una sensazione di sicurezza
10
Dean G
Jun 17, 2024
·
Stayed 7 nights
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
Excellent location with a little bit of separation from the “wild side” train station/redlight district. Transitions to financial district in the other direction. Great restaurant and bar with fine craft drinks. Very helpful front desk. Perfect for tradeshow or other business or vacation travel. Close to river, train station, good restaurants, shopping, etc. Hotel has a personality, unlike the huge corporate chains. Don’t worry about the “boutique” description - place has plenty of amenities in addition to charm. 2nd time there, would not hesitate to go a third time.
8
Kate
Dec 10, 2024
·
Stayed 4 nights
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
10
JOHN
Sep 17, 2024
·
Stayed 1 night
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
10
Richard
Jun 18, 2024
·
Stayed 1 night
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
Very clean and close to the downtown, walkable to the old town snd train station. The hotel was very well kept and luxurious.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the on-site restaurant receive strong praise for quality and service. Occasional issues include item shortages, early kitchen closure, and private-event closures affecting access.
Related guest reviews
10
Paul
Feb 15, 2025
·
Stayed 2 nights
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
Perfect stay. Stylish, comfortable room. The restaurant has delicious food and faultless service. Highly recommend.
10
William
Aug 25, 2025
·
Stayed 4 nights
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
I truly enjoyed the stay at the LUME in Frankfurt. I walked from the main train station to the hotel and it was quick and easy. Upon arrival my room was ready and it allowed me to relax before visiting the city. Frankfurt is very walkable, and the hotel location works well for a walker. Room was very comfortable, and the service was great! Front Desk Staff were exceptional! The lobby has a hidden gem coffee machine that the staff will gladly use upon request. For those seeking some nightlife, the downstairs bar had a comedy show and club music while I was there. Finally do not miss the breakfast which was delicious!
10
Theresa
Oct 28, 2024
·
Stayed 2 nights
Wir hatten einen perfekten Aufenthalt. Zentrale Lage, hervorragendes Frühstück und super Betten.
Wir hatten einen perfekten Aufenthalt. Zentrale Lage, hervorragendes Frühstück und super Betten.
10
Heidi
Jun 7, 2025
·
Stayed 1 night
Wonderful hotel , fantastic breakfast
Wonderful hotel , fantastic breakfast
10
Caroline
Sep 28, 2025
·
Stayed 1 night
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
Super clean and comfy room. Lovely staff with exceptional service. Great breakfast. Location is the only downside - a little far from old town
10
Nicole
Jun 15, 2025
·
Stayed 4 nights
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
Beautiful hotel near loads of restaurants and close to the Old Town. Eddy O'Brien who manages the restaurant is rhe best! He offered great recommendations for wine and went over and above to make us feel welcome. Would absolutely stay there again! One downfall is that they don't have smart TVs so you can't access your streaming apps except through HDMI connection.
10
Andre
Nov 17, 2024
·
Stayed 1 night
Tolles Hotel, freundliches Personal super Frühstück und top gelegen
Tolles Hotel, freundliches Personal super Frühstück und top gelegen
4
Mark
Dec 16, 2023
·
Stayed 3 nights
Shortage of items at breakfast. Added charge for coffee to my bill AFTER checkout and after agreement NOT to charge. Very dark corridors etc. Staff generally apathetic. Great location, great looking building.
Shortage of items at breakfast. Added charge for coffee to my bill AFTER checkout and after agreement NOT to charge. Very dark corridors etc. Staff generally apathetic. Great location, great looking building.
8
KyouWon
May 23, 2024
·
Stayed 1 night
Location was good. All the places were in walking distance. Breakfast was amazing.
Location was good. All the places were in walking distance. Breakfast was amazing.
10
Jeffery
Oct 24, 2023
·
Stayed 2 nights
This is a beautiful and comfortable hotel. The room has a great design and a comfortable bed. It is a Marriott hotel and is a bit expensive but worth it. It is within walking distance of the main train station and the old town. The breakfast is good but a little expensive. Overall we had a great stay here.
This is a beautiful and comfortable hotel. The room has a great design and a comfortable bed. It is a Marriott hotel and is a bit expensive but worth it. It is within walking distance of the main train station and the old town. The breakfast is good but a little expensive. Overall we had a great stay here.
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AI-generated summary based on recent guest reviews
10
Tatiana
Sep 21, 2026
·
Stayed 2 nights
I live Brekfast time you can stay and relax . Different options for everyone. Bed very comfortable. Staff helpful. Gym a bit small but I always alone. Street a bit noisy on the fountain side . I would definitely come back .
I live Brekfast time you can stay and relax . Different options for everyone. Bed very comfortable. Staff helpful. Gym a bit small but I always alone. Street a bit noisy on the fountain side . I would definitely come back .
8
DAMON
Sep 16, 2026
·
Stayed 3 nights
Ask for upper level room.
Ask for upper level room.
10
Ali R.
Aug 26, 2026
·
Stayed 2 nights
Excellent hotel, cost size, central location, great value.
Excellent hotel, cost size, central location, great value.
10
jianping
Aug 3, 2026
·
Stayed 2 nights
Spacious, clean, helpful manager and delicious buffet and kind helpful staff. Will stay here again.
Spacious, clean, helpful manager and delicious buffet and kind helpful staff. Will stay here again.
10
alexis
Jul 21, 2026
·
Stayed 1 night
The hotel was very nicely decorated. It was a great location. I found everything about it very attractive. They even had some little snacks in the lobby. The only thing is, that if you have to park your own car, you have to go quite far away and park in a parking lot.
The hotel was very nicely decorated. It was a great location. I found everything about it very attractive. They even had some little snacks in the lobby. The only thing is, that if you have to park your own car, you have to go quite far away and park in a parking lot.
FAQs about LUME Boutique Hotel, Autograph Collection
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 12:30 PM for a fee of approximately EUR 39 for adults and EUR 19.50 for children.
Does the hotel allow pets?
The property allows pets in specific rooms only, with a pet fee of EUR 30 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the hotel offer?
The property offers limited wheelchair accessibility. Specific features include step-free entrances and some wheelchair-accessible facilities.
Where is the hotel located in relation to key landmarks?
The hotel is located in the heart of Frankfurt, within a 15-minute walk of Alte Oper and Frankfurt Christmas Market. It is approximately 0.6 mi from Römerberg and 1.3 mi from Frankfurt Trade Fair.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: 416.56647208618165USD
- 2026-11-05: 275.39383964205933USD
- 2026-11-06: 206.51379890592958USD
- 2026-11-07: 182.89625678330995USD
- 2026-11-08: 129.1558146377411USD
- 2026-11-09: 253.84081557904054USD
- 2026-11-10: 325.07612421255493USD
- 2026-11-11: 335.6077065320435USD
- 2026-11-12: 264.6768800245667USD
- 2026-11-13: 146.68187524731445USD
- 2026-11-14: 170.93038078216554USD
- 2026-11-15: 129.65400968106078USD
- 2026-11-16: 557.7324360348816USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 325.29814386169437USD
- 2026-11-20: 170.39714176419068USD
- 2026-11-21: 162.36842795726014USD
- 2026-11-22: 129.1558146377411USD
- 2026-11-23: 270.9056156727753USD
- 2026-11-24: 308.569157510376USD
- 2026-11-25: 316.59788850415043USD
- 2026-11-26: 266.61957773480225USD
- 2026-11-27: 178.25544801412966USD
- 2026-11-28: 254.71364944508363USD
- 2026-11-29: 122.28500428273773USD
- 2026-11-30: 271.26732998890685USD
- 2026-12-01: 291.01320897930907USD
- 2026-12-02: 289.49471694952393USD
- 2026-12-03: 246.87393936021425USD
- 2026-12-04: 183.596191USD
- 2026-12-05: 183.36963402407838USD
- 2026-12-06: 140.0243536247635USD
- 2026-12-07: 252.303968USD
- 2026-12-08: 290.2464007531128USD
- 2026-12-09: 290.60010600000004USD
- 2026-12-10: 243.293112USD
- 2026-12-11: 182.89625678330995USD
- 2026-12-12: 182.89625678330995USD
- 2026-12-13: 129.30135283164978USD
- 2026-12-14: 235.44876146728518USD
- 2026-12-15: 271.1720289396362USD
- 2026-12-16: 275.64243015182495USD
- 2026-12-17: 226.788568642807USD
- 2026-12-18: 154.35975401028443USD
- 2026-12-19: 154.35975401028443USD
- 2026-12-20: 130.30368956626893USD
- 2026-12-21: 170.39714176419068USD
- 2026-12-22: 170.39714176419068USD
- 2026-12-23: 170.39714176419068USD
- 2026-12-24: 170.39714176419068USD
- 2026-12-25: 130.30368956626893USD
- 2026-12-26: 130.30368956626893USD
- 2026-12-27: 130.30368956626893USD
- 2026-12-28: 130.30368956626893USD
- 2026-12-29: 130.30368956626893USD
- 2026-12-30: 146.3410601333313USD
- 2026-12-31: 162.36842795726014USD
- 2027-01-01: 146.3410601333313USD
- 2027-01-02: 146.3410601333313USD
- 2027-01-03: 144.50598643942263USD
- 2027-01-04: 213.18686602876284USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19.50 for children
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Non-Smoking Rooms
Room Service
Tour Desk
Dry Cleaning
Housekeeping
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Massage
Packed Lunches
Allergy-Free Room Available
Wheelchair Accessible (Limited)
Activities
Golf Course (nearby)
Cycling
Terrace
Fitness Center (nearby)
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi