Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night
$208
/ night
Avg. for October
Prices for Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night
Select dates to see prices and availability
$208
/ night
Avg. for October
Monthly average prices
Nightly prices at Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night average $112 in September, the cheapest month, and $519 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $519 |
| February | $407 |
| March | $294 |
| April | $167 |
| May | $124 |
| June | $129 |
| July | $129 |
| August | $127 |
| September | $112 |
| October | $208 |
| November | $255 |
| December | $401 |
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Oct · $208
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Most expensive: January (~$519)
Cheapest: September (~$112)
About this property
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center.
Amenities
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 76 air-conditioned rooms featuring private pools and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night in Takua Thung, you'll be on the beach, within a 15-minute drive of Mai Khao Beach and Pilai Bridge. This beach hotel is 20 mi (32.2 km) from Nai Yang Beach and 0.5 mi (0.8 km) from Pilai Beach.
What's nearby
Pilai Bridge(0.2 miles)
Pilai Beach(0.5 miles)
Natai Beach(0.5 miles)
Shrine of King Heng Ling(4.6 miles)
Sarasin Bridge(5 miles)
Khok Kloi Fresh Market(5 miles)
Sirinat National Park(5.9 miles)
Mai Khao Beach(6.6 miles)
Turtle Village(7.2 miles)
Bo Dan Beach(7.4 miles)
Nurul Islam Mosque(10.1 miles)
Yacht Haven Marina(11.3 miles)
Wat Prachathikaram(11.5 miles)
Splash Jungle Water Park(11.9 miles)
Airport Viewpoint(12.4 miles)
The nearest major airport is Phuket Intl. Airport (HKT)(16.7 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Location
8 Moo 14, Khok Kloi, Takua Thung, Khok Kloi, Takua Thung, Thailand
Pilai Bridge (0.2 miles)
Pilai Beach (0.5 miles)
Natai Beach (0.5 miles)
Shrine of King Heng Ling (4.6 miles)
Sarasin Bridge (5 miles)
Khok Kloi Fresh Market (5 miles)
Room options
4
Royal Grand Pool Villa with Free Thb 1,500 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
5
King Pavilion with Free Thb 1,500 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
12
Deluxe Pool Villa with Free Thb 1,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
5
King Pavilion with Free Thb 2,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
14
Two Bedroom Pool Villa with Free Thb 1,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
4
Deluxe Pool Villa with Free Thb 1,500 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 2
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
12
Royal Grand Pool Villa with Free Thb 3,000 Net Resort Credit Per Night
Room details
2 King Beds
and 1 Twin Bed
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
16
King Pavilion with Free Thb 1,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
4
Garden Pool Villa with Free Thb 1,500 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 3
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
19
Garden Pool Villa with Free Thb 1,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 3
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
10
Two Bedroom Pool Villa with Free Thb 3,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
6
Deluxe Pool Villa with Free Thb 2,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 3
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
6
Deluxe Pool Villa with Free Thb 3,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
6
Garden Pool Villa with Free Thb 2,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 3
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
7
Royal Grand Pool Villa with Free Thb 1,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 6
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
8
Garden Pool Villa with Free Thb 3,000 Net Resort Credit Per Night
Room details
1 King Bed
Sleeps 3
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
10
King Pavilion with Free Thb 3,000 Net Resort Credit Per Night
Room details
2 King Beds
and 1 Sofa Bed
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
9
Royal Grand Pool Villa with Free Thb 2,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
5
Two Bedroom Pool Villa with Free Thb 2,000 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
4
Two Bedroom Pool Villa with Free Thb 1,500 Net Resort Credit Per Night
Room details
2 King Beds
Sleeps 4
Separate Dining AreaAir ConditioningWi-Fi (Free)Deep Soaking BathtubPrivate Pool
Guest reviews of Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night
9
Fabulous
Based on 767 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Santhiya Phuket Natai Resort & Spa, travellers praise the beautiful Thai-style villas with private pools and a beachfront setting, appreciate the warm staff, yet report inconsistent restaurant service and mixed dining quality including long waits or confusion.
Read moreWas this helpful?
What guests think
At Santhiya Phuket Natai Resort & Spa, travellers praise the beautiful Thai-style villas with private pools and a beachfront setting, appreciate the warm staff, yet report inconsistent restaurant service and mixed dining quality including long waits or confusion.
The location is secluded with little around, making it great for a beach-focused escape but less convenient for off-site dining or nightlife. Rooms and villas are spacious, traditionally decorated in teak wood, and many include private or plunge pools. Guests enjoy the long, uncrowded beach, pools and spa, though drawbacks mentioned include a poor kids club, an uncooled gym on arrival, occasional cold or unclean pools, and sporadic equipment issues. Best for travellers seeking relaxed seclusion on a natural beach.
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AI-generated summary based on recent guest reviews
Facilities
Long, quiet beachfront, attractive pools and a well-regarded spa; many villas have private pools. Downsides noted include a poor kids club, gym AC needing manual start, occasional cold or unclean pools, and sporadic equipment issues.
Related guest reviews
8
Gary
Mar 27, 2022
·
Stayed 7 nights
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
10
Anita
Jun 11, 2025
·
Stayed 6 nights
Most unique property we have ever stayed at in Phang Nga. Simply gorgeous, classic Thai architecture and the villas were generously sized with plunge pools. The people and service were absolutely lovely. The entire experience was very warm. We will definitely stay here again, however, will endeavor to visit next time in the non rainy season. Thank you, Santhiya!
Most unique property we have ever stayed at in Phang Nga. Simply gorgeous, classic Thai architecture and the villas were generously sized with plunge pools. The people and service were absolutely lovely. The entire experience was very warm. We will definitely stay here again, however, will endeavor to visit next time in the non rainy season. Thank you, Santhiya!
10
Sergey
Nov 8, 2024
·
Stayed 3 nights
Sehr schöne, komfortable und große Villas mit eigenem Pool und Sonnenliegen. Eigener Strand mit sehr sauberem Meer und ausreichend Sonnenliegen
Sehr schöne, komfortable und große Villas mit eigenem Pool und Sonnenliegen. Eigener Strand mit sehr sauberem Meer und ausreichend Sonnenliegen
10
Chantell
Feb 21, 2026
·
Stayed 2 nights
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
6
James
Nov 23, 2025
·
Stayed 4 nights
The pool was cold. The golf cart was broken. The food in the restaurant was not very good.
The pool was cold. The golf cart was broken. The food in the restaurant was not very good.
6
Laura Carstens
Feb 19, 2026
·
Stayed 5 nights
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
10
sheri
Nov 29, 2023
·
Stayed 2 nights
Fabulous, beautiful and quiet villa each with their own private pool and outdoor tub. If you are looking for serious r&r to mentally unwind, this is the place for you.
Fabulous, beautiful and quiet villa each with their own private pool and outdoor tub. If you are looking for serious r&r to mentally unwind, this is the place for you.
6
Nat
Feb 2, 2026
·
Stayed 5 nights
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
10
Benjamin
Nov 1, 2025
·
Stayed 5 nights
Traumhaftes Hotel aus Holz im thailändischen Stil, etwas abgelegen. Sehr schöne Zimmer/Villen mit eigenem Pool in einer wunderschönen Anlage mit Liebe zum Detail, mitten in der Natur. Toller Sandstrand. Faire Preise auch für das Essen für ein 5 Sterne Hotel.
Traumhaftes Hotel aus Holz im thailändischen Stil, etwas abgelegen. Sehr schöne Zimmer/Villen mit eigenem Pool in einer wunderschönen Anlage mit Liebe zum Detail, mitten in der Natur. Toller Sandstrand. Faire Preise auch für das Essen für ein 5 Sterne Hotel.
10
Kiron
Nov 13, 2025
·
Stayed 4 nights
This was an absolutely incredible stay and a perfect place for us to get engaged. It feels quite like the resort in The White Lotus, but without any of the bad or weird bits! Beautiful garden villa room with private pool, amazing facilities, lovely central pool overlooking the beach, you can wander straight onto the beach where the sea is so warm, really great breakfast and dinners, excellent spa - I could go on and on. Also, the staff are all the most hospitable people, but special shout outs to Palm who sorted lots of things for us during our stay, including our private beach dinner, and Kent who looked after us during the dinner. If you are considering this for your holiday - stop considering it and just book it right away.
This was an absolutely incredible stay and a perfect place for us to get engaged. It feels quite like the resort in The White Lotus, but without any of the bad or weird bits! Beautiful garden villa room with private pool, amazing facilities, lovely central pool overlooking the beach, you can wander straight onto the beach where the sea is so warm, really great breakfast and dinners, excellent spa - I could go on and on. Also, the staff are all the most hospitable people, but special shout outs to Palm who sorted lots of things for us during our stay, including our private beach dinner, and Kent who looked after us during the dinner. If you are considering this for your holiday - stop considering it and just book it right away.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean and well kept. Some guests reported ants, worn bathrooms, or outdoor areas and pools needing better upkeep.
Related guest reviews
10
Richard
Dec 6, 2025
·
Stayed 7 nights
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
8
Gary
Mar 27, 2022
·
Stayed 7 nights
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
10
Marianne
Dec 2, 2024
·
Stayed 4 nights
Staying at this facility is like staying at a Thai palace. Everywhere to be found are gorgeous details (the woodwork alone is fantastic). No comfort is overlooked (the bed was massive, the private pool clean and beautiful). The beach was restful and gorgeous and the staff was warm and welcoming in every way. We enjoyed our stay very much!
Staying at this facility is like staying at a Thai palace. Everywhere to be found are gorgeous details (the woodwork alone is fantastic). No comfort is overlooked (the bed was massive, the private pool clean and beautiful). The beach was restful and gorgeous and the staff was warm and welcoming in every way. We enjoyed our stay very much!
10
Tamara
Jan 19, 2024
·
Stayed 7 nights
Wunderschönes Hotel! Super schön und sehr saubere Zimmer! Super freundliches und hilfsbereites Personal! Würden wir sofort wieder buchen!
Wunderschönes Hotel! Super schön und sehr saubere Zimmer! Super freundliches und hilfsbereites Personal! Würden wir sofort wieder buchen!
6
Charis S
Mar 18, 2023
·
The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.
The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.
10
Chantell
Feb 21, 2026
·
Stayed 2 nights
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
6
Dimitri
Nov 17, 2025
·
Stayed 4 nights
Das Zimmer wirkte bereits sehr abgenutzt. Speziell die Sanitären Anlagen sind in einem schlechten Zustand.
Das Zimmer wirkte bereits sehr abgenutzt. Speziell die Sanitären Anlagen sind in einem schlechten Zustand.
6
EMTIAZ
Nov 12, 2025
·
Stayed 2 nights
The hotel decor was very unique with teak wood decor. The 2 bedroom villa was a great size and the front desk staff were friendly and helped me book james bond island tour. Why i rated the store average is because my room was full of ants. They came to remove it but just out spray and that was about it. No room change or anything offered. One of the beds wasnt changed and was obvious so house cleaning came to change it but had attitude. The restaurant was the biggest joke. The staff are not experienced. Food was average at best and you are waiting for over an hour for food and they dont all come together and is cold. They get peoples order wrong and also i noticed every table had something wrong. My advice will be to reduce the menu offer so that they can make few things but great things. In my 17 days in thailand this was the worst food i had.
The hotel decor was very unique with teak wood decor. The 2 bedroom villa was a great size and the front desk staff were friendly and helped me book james bond island tour. Why i rated the store average is because my room was full of ants. They came to remove it but just out spray and that was about it. No room change or anything offered. One of the beds wasnt changed and was obvious so house cleaning came to change it but had attitude. The restaurant was the biggest joke. The staff are not experienced. Food was average at best and you are waiting for over an hour for food and they dont all come together and is cold. They get peoples order wrong and also i noticed every table had something wrong. My advice will be to reduce the menu offer so that they can make few things but great things. In my 17 days in thailand this was the worst food i had.
8
Robin
Apr 18, 2025
·
Stayed 2 nights
Schön und soweit auch alles gut. Jedoch viel zu viele Ameisen
Schön und soweit auch alles gut. Jedoch viel zu viele Ameisen
10
Kenneth
Feb 12, 2026
·
Stayed 3 nights
Virkelig et flot sted, med en venligt personale. Der er styr på værelse og alt er gennemført i flot Thai stil. Kan anbefales til dem der vil have en rolig ferie eller nogle rolige dage. Der sker ikke så meget i området, men stranden er virkelig lækker og meget badevenlig. Der kunne godt være en adskilt strandbar væk fra restauranten. Musikken var også lidt høj i selve restauranten.
Virkelig et flot sted, med en venligt personale. Der er styr på værelse og alt er gennemført i flot Thai stil. Kan anbefales til dem der vil have en rolig ferie eller nogle rolige dage. Der sker ikke så meget i området, men stranden er virkelig lækker og meget badevenlig. Der kunne godt være en adskilt strandbar væk fra restauranten. Musikken var også lidt høj i selve restauranten.
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AI-generated summary based on recent guest reviews
Rooms
Spacious, traditionally decorated teak villas, many with private or plunge pools and generous layouts. Some terraces stay shaded, making pools cold, and a few rooms feel a bit worn.
Related guest reviews
10
Richard
Dec 6, 2025
·
Stayed 7 nights
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
10
Michael
Jul 26, 2024
·
Stayed 2 nights
A great place for a quiet getaway. The Thai design of the villas is stunningly beautiful. This place is one my wife and I would love to visit again, God willing
A great place for a quiet getaway. The Thai design of the villas is stunningly beautiful. This place is one my wife and I would love to visit again, God willing
10
Thomas
Dec 20, 2024
·
Stayed 4 nights
Very nice resort meticulously decorated with wood carvings throughout. Spacious villa with own jacuzzi and swimming pool. Long and beautify uncrowded beach. Friendly staff. Very good place to just relax and chill.
Very nice resort meticulously decorated with wood carvings throughout. Spacious villa with own jacuzzi and swimming pool. Long and beautify uncrowded beach. Friendly staff. Very good place to just relax and chill.
10
Sergey
Nov 8, 2024
·
Stayed 3 nights
Sehr schöne, komfortable und große Villas mit eigenem Pool und Sonnenliegen. Eigener Strand mit sehr sauberem Meer und ausreichend Sonnenliegen
Sehr schöne, komfortable und große Villas mit eigenem Pool und Sonnenliegen. Eigener Strand mit sehr sauberem Meer und ausreichend Sonnenliegen
10
Chelsie
Oct 30, 2025
·
Stayed 2 nights
Santhiya is a magical resort. Every detail is well thought. Incredible staff, hospitality, food, amenities, location. I wish I would have stayed longer!
Santhiya is a magical resort. Every detail is well thought. Incredible staff, hospitality, food, amenities, location. I wish I would have stayed longer!
10
Chantell
Feb 21, 2026
·
Stayed 2 nights
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
6
Dimitri
Nov 17, 2025
·
Stayed 4 nights
Das Zimmer wirkte bereits sehr abgenutzt. Speziell die Sanitären Anlagen sind in einem schlechten Zustand.
Das Zimmer wirkte bereits sehr abgenutzt. Speziell die Sanitären Anlagen sind in einem schlechten Zustand.
10
Jennifer
May 27, 2025
·
Stayed 1 night
Most Beautiful resort I have ever stayed at truly exceptional, especially for the price. I only stayed one night and I wish I could have stayed longer. I actually considered extending my trip. I had the Deluxe pool villa. BOOK IT
Most Beautiful resort I have ever stayed at truly exceptional, especially for the price. I only stayed one night and I wish I could have stayed longer. I actually considered extending my trip. I had the Deluxe pool villa. BOOK IT
6
Nat
Feb 2, 2026
·
Stayed 5 nights
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
6
Melanie
Nov 16, 2025
·
Stayed 2 nights
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
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AI-generated summary based on recent guest reviews
Service
Staff are warm and welcoming across departments. However, restaurant service is often slow or disorganized with mistakes and limited initiative, falling short of a consistent 5 star standard.
Related guest reviews
8
Irena
Feb 27, 2026
·
Stayed 1 night
Et meget unikt hotel, hvor alle værelserne lå i en smuk jungle setting. Placeringen lige på stranden gav flotte solnedgange og maden på restauranten var lækker. God service!
Et meget unikt hotel, hvor alle værelserne lå i en smuk jungle setting. Placeringen lige på stranden gav flotte solnedgange og maden på restauranten var lækker. God service!
10
Heather
Feb 6, 2025
·
Stayed 2 nights
Great staff! Lovely resort
Great staff! Lovely resort
8
Irena
Feb 15, 2026
·
Stayed 3 nights
Venlige folk og pænt og rent. Men en del kommunikations fejl og manglende niveau af et fem stjernet hotel.
Venlige folk og pænt og rent. Men en del kommunikations fejl og manglende niveau af et fem stjernet hotel.
10
Cedric
Oct 28, 2024
·
Stayed 13 nights
It was a well kept property and the staff was friendly and very helpful. I would highly recommend a stay!
It was a well kept property and the staff was friendly and very helpful. I would highly recommend a stay!
6
Laura Carstens
Feb 19, 2026
·
Stayed 5 nights
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
10
David
Aug 11, 2025
·
Stayed 2 nights
Its incredible value for money, large and attractive pool villas on a quiet beach. Might not have some of the polish in service of big brand 5 star, but has a local Thai charm. The staff are warmest, from Reception to Restaurant to Housekeeping. Not much nearby, so lock yourself in for a few days of chill or day trips in PhangNga.
Its incredible value for money, large and attractive pool villas on a quiet beach. Might not have some of the polish in service of big brand 5 star, but has a local Thai charm. The staff are warmest, from Reception to Restaurant to Housekeeping. Not much nearby, so lock yourself in for a few days of chill or day trips in PhangNga.
6
Nat
Feb 2, 2026
·
Stayed 5 nights
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
Hotellet har potentiale til mere, men vil ikke mene at de er i den klasse de opererer/prissættes i. I forhold til placeringen af hotellet, hvor der ikke er mange andre spise muligheder end på stedet savnede vi at der var gjort mere ud af dette. Personalet virkede som et tilfældigt sammensat orkester uden en dirigent. De var på ingen måder opmærksomme på gæsterne og man skulle vente lang tid for deres opmærksomhed. Vores reservation til restauranten blev ignoreret, maden vi bestilte var forkert leveret og personalet havde utroligt svært ved dels at forklare maden samt at gå en smule udenfor hvad menukortet bestod af - at bestille en simpel gin og tonic var utroligt svært (trods alle ingredienser var der). Dette til trods for at vi både forklarede tingene på Thai og engelsk. Værelset var præget af mange myrer indenfor samt vores egen pool stod i skyggen det meste af dagen hvilket gjorde den meget kold, hvorfor den slet ikke blev udnyttet. Stranden er dog super lækkert og rolig uden for mange mennesker, samt der var mulighed for at låne paddleboad, sandlegetøj mm gratis hvilket er et stort plus.
6
Melanie
Nov 16, 2025
·
Stayed 2 nights
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
10
Kiron
Nov 13, 2025
·
Stayed 4 nights
This was an absolutely incredible stay and a perfect place for us to get engaged. It feels quite like the resort in The White Lotus, but without any of the bad or weird bits! Beautiful garden villa room with private pool, amazing facilities, lovely central pool overlooking the beach, you can wander straight onto the beach where the sea is so warm, really great breakfast and dinners, excellent spa - I could go on and on. Also, the staff are all the most hospitable people, but special shout outs to Palm who sorted lots of things for us during our stay, including our private beach dinner, and Kent who looked after us during the dinner. If you are considering this for your holiday - stop considering it and just book it right away.
This was an absolutely incredible stay and a perfect place for us to get engaged. It feels quite like the resort in The White Lotus, but without any of the bad or weird bits! Beautiful garden villa room with private pool, amazing facilities, lovely central pool overlooking the beach, you can wander straight onto the beach where the sea is so warm, really great breakfast and dinners, excellent spa - I could go on and on. Also, the staff are all the most hospitable people, but special shout outs to Palm who sorted lots of things for us during our stay, including our private beach dinner, and Kent who looked after us during the dinner. If you are considering this for your holiday - stop considering it and just book it right away.
10
Peter
Oct 19, 2023
·
Stayed 2 nights
Property is a little further. What it lack in outside dining and shopping it by far the BEST in service. Staff are forever attentive and polite Pa the Guest Relations Office should be commended
Property is a little further. What it lack in outside dining and shopping it by far the BEST in service. Staff are forever attentive and polite Pa the Guest Relations Office should be commended
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AI-generated summary based on recent guest reviews
Location
Beachfront and very secluded with little nearby; ideal for a quiet retreat and sunsets. Travel to towns or off-site dining requires taxis and time.
Related guest reviews
10
Richard
Dec 6, 2025
·
Stayed 7 nights
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
A beautiful hotel. Separated by a quiet road, which isn't an issue at all. The rooms were spotless, and very much so a 5*. No coffee machine.
8
Irena
Feb 27, 2026
·
Stayed 1 night
Et meget unikt hotel, hvor alle værelserne lå i en smuk jungle setting. Placeringen lige på stranden gav flotte solnedgange og maden på restauranten var lækker. God service!
Et meget unikt hotel, hvor alle værelserne lå i en smuk jungle setting. Placeringen lige på stranden gav flotte solnedgange og maden på restauranten var lækker. God service!
10
Stanley
May 24, 2024
·
Stayed 2 nights
Excellent Location if you want to be secluded area . It was located on the beach and the rooms were very spacious and the staff were very friendly.
Excellent Location if you want to be secluded area . It was located on the beach and the rooms were very spacious and the staff were very friendly.
10
Richard
Apr 20, 2025
·
Stayed 5 nights
Amazing place, amazing beach and even more amazing staff who couldn’t do enough for you! Every department were great! Thank you for making it so relaxing. The only downside if you want to call it that is that if you want to go off residence, then anything is at least 30 mins by taxi. However they are cheap and it didn’t matter.
Amazing place, amazing beach and even more amazing staff who couldn’t do enough for you! Every department were great! Thank you for making it so relaxing. The only downside if you want to call it that is that if you want to go off residence, then anything is at least 30 mins by taxi. However they are cheap and it didn’t matter.
10
Marnie
Aug 29, 2025
·
Stayed 2 nights
This is an absolutely stunning hotel, with great staff. We came here for a couple of days rest after a busy 8 days in mainland Phuket & it was a perfect choice. Not much in the surrounding area, hence the slightly lower score for area around the property, but we didn’t want or need this as had already experienced this element. Great hotel.
This is an absolutely stunning hotel, with great staff. We came here for a couple of days rest after a busy 8 days in mainland Phuket & it was a perfect choice. Not much in the surrounding area, hence the slightly lower score for area around the property, but we didn’t want or need this as had already experienced this element. Great hotel.
8
Maria
May 5, 2023
·
Very beautiful property, well decorated. Very quiet and attentive staff. But a bit Isolated and expensive prices for anything booked through the hotel making it very expensive to go and see or do anything. Loved it though and can recommend.
Very beautiful property, well decorated. Very quiet and attentive staff. But a bit Isolated and expensive prices for anything booked through the hotel making it very expensive to go and see or do anything. Loved it though and can recommend.
10
David
Aug 11, 2025
·
Stayed 2 nights
Its incredible value for money, large and attractive pool villas on a quiet beach. Might not have some of the polish in service of big brand 5 star, but has a local Thai charm. The staff are warmest, from Reception to Restaurant to Housekeeping. Not much nearby, so lock yourself in for a few days of chill or day trips in PhangNga.
Its incredible value for money, large and attractive pool villas on a quiet beach. Might not have some of the polish in service of big brand 5 star, but has a local Thai charm. The staff are warmest, from Reception to Restaurant to Housekeeping. Not much nearby, so lock yourself in for a few days of chill or day trips in PhangNga.
10
Kenneth
Feb 12, 2026
·
Stayed 3 nights
Virkelig et flot sted, med en venligt personale. Der er styr på værelse og alt er gennemført i flot Thai stil. Kan anbefales til dem der vil have en rolig ferie eller nogle rolige dage. Der sker ikke så meget i området, men stranden er virkelig lækker og meget badevenlig. Der kunne godt være en adskilt strandbar væk fra restauranten. Musikken var også lidt høj i selve restauranten.
Virkelig et flot sted, med en venligt personale. Der er styr på værelse og alt er gennemført i flot Thai stil. Kan anbefales til dem der vil have en rolig ferie eller nogle rolige dage. Der sker ikke så meget i området, men stranden er virkelig lækker og meget badevenlig. Der kunne godt være en adskilt strandbar væk fra restauranten. Musikken var også lidt høj i selve restauranten.
8
LATOYA
Oct 21, 2025
·
Stayed 4 nights
I loved this property! If you are looking for a quiet retreat in a remote setting, this is for you!
I loved this property! If you are looking for a quiet retreat in a remote setting, this is for you!
10
Mura
Aug 25, 2025
·
Stayed 7 nights
Sehr schönes Hotel in der Einsamkeit. Es gibt Flussläufig nichts.
Sehr schönes Hotel in der Einsamkeit. Es gibt Flussläufig nichts.
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AI-generated summary based on recent guest reviews
Dining
Feedback is mixed: several guests enjoyed tasty meals and good breakfasts, but many found dinner quality average, tablet ordering impersonal, and prices high. Long waits and incorrect or incomplete orders were repeatedly mentioned.
Related guest reviews
10
gerard
Aug 2, 2025
·
Stayed 2 nights
Staff really warm, friendly and eager to help. Would recommend the yoga. Food was amazing
Staff really warm, friendly and eager to help. Would recommend the yoga. Food was amazing
6
Nawfal
Jan 24, 2025
·
Stayed 1 night
Chambres très belles, hôtel bien entretenu, belle plage, très belle piscine, beaux équipements. En revanche la nourriture au resto le soir n’est pas bonne, une belle plage mais isolé de tout avec rien autour ( nous ça nous allait). Petit déjeuner sympa mais ça ne vaut pas le très cher prix payé. Très belle hôtel mais on a connu mieux pour le prix payé. Aucune flexibilité pour un late check out, on a du quitter pour midi pile.
Chambres très belles, hôtel bien entretenu, belle plage, très belle piscine, beaux équipements. En revanche la nourriture au resto le soir n’est pas bonne, une belle plage mais isolé de tout avec rien autour ( nous ça nous allait). Petit déjeuner sympa mais ça ne vaut pas le très cher prix payé. Très belle hôtel mais on a connu mieux pour le prix payé. Aucune flexibilité pour un late check out, on a du quitter pour midi pile.
10
Andrew
May 6, 2025
·
Stayed 4 nights
Lovely hotel with great service and very friendly staff. The whole resort is beautiful traditional Thai wooden building, rooms are decorated very nicely with great facilities. Restaurant food was very good, although a little expensive, but perhaps to be expected with 5 star hotel. Would have like to see printed menus rather than everything on an iPad. Hotel should also consider a happy hour arrangement late afternoon or early evening. Also some leisure options such as pool table or table tennis would offer something to do. Overall a great place to relax
Lovely hotel with great service and very friendly staff. The whole resort is beautiful traditional Thai wooden building, rooms are decorated very nicely with great facilities. Restaurant food was very good, although a little expensive, but perhaps to be expected with 5 star hotel. Would have like to see printed menus rather than everything on an iPad. Hotel should also consider a happy hour arrangement late afternoon or early evening. Also some leisure options such as pool table or table tennis would offer something to do. Overall a great place to relax
6
Charis S
Mar 18, 2023
·
The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.
The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.
10
Jacob
Aug 4, 2025
·
Stayed 4 nights
The breakfast selection could be a little richer and more varied.
The breakfast selection could be a little richer and more varied.
10
Chantell
Feb 21, 2026
·
Stayed 2 nights
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
6
Laura Carstens
Feb 19, 2026
·
Stayed 5 nights
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
Santhiya is a beautiful resort located at a stunning beach. Unfortunately, the service at the hotel restaurants does not live up to the 5 star standard. Staff is very friendly, but not trained to deliver the service one would expect at such a resort. A small example: We stayed at santhiya for five days with our 4 year old and 8 month baby, and for all over meals, we had to ask for a baby chair ourselves. Staff is constantly on their phones, which is very strange. It’s clear that they have to document everything because they even take pictures if they’re emptying a trash can or when tables are set ready for dinner service. For one of the dinners, our food arrived 1,5 hrs after ordering. Lots of tables had delays and people were furious. We ended up complaining to management, and they handled it very professionally sincerely apologizing and refunded our bill, which was a nice gesture. The kids club is really bad. It’s filled with broken plastic toys that are just tossed in boxes. I litterally think everything is broken there and it’s so messy. It needs a compete reset. For both the gym and the kids club, guests have to turn on air condition upon arrival. The rooms are +30 degrees hot, so it takes some time to cool them comfortably for kids to play and parents to work out. Again, this does not feel 5 star
6
EMTIAZ
Nov 12, 2025
·
Stayed 2 nights
The hotel decor was very unique with teak wood decor. The 2 bedroom villa was a great size and the front desk staff were friendly and helped me book james bond island tour. Why i rated the store average is because my room was full of ants. They came to remove it but just out spray and that was about it. No room change or anything offered. One of the beds wasnt changed and was obvious so house cleaning came to change it but had attitude. The restaurant was the biggest joke. The staff are not experienced. Food was average at best and you are waiting for over an hour for food and they dont all come together and is cold. They get peoples order wrong and also i noticed every table had something wrong. My advice will be to reduce the menu offer so that they can make few things but great things. In my 17 days in thailand this was the worst food i had.
The hotel decor was very unique with teak wood decor. The 2 bedroom villa was a great size and the front desk staff were friendly and helped me book james bond island tour. Why i rated the store average is because my room was full of ants. They came to remove it but just out spray and that was about it. No room change or anything offered. One of the beds wasnt changed and was obvious so house cleaning came to change it but had attitude. The restaurant was the biggest joke. The staff are not experienced. Food was average at best and you are waiting for over an hour for food and they dont all come together and is cold. They get peoples order wrong and also i noticed every table had something wrong. My advice will be to reduce the menu offer so that they can make few things but great things. In my 17 days in thailand this was the worst food i had.
6
Melanie
Nov 16, 2025
·
Stayed 2 nights
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
The room is absolutely beautiful & the hotel is kept very nice beautiful plants in the grounds etc. Unfortunately the restaurant staff in this hotel let it down. It feels very impersonal with the tablet ordering system, it’s very hard to see in the dark & it isn’t explained very well. Also they don’t give you time to look through the menu & seem to stand over you, which makes you feel like you have to rush to decide. Breakfast is a let down, staff not attentive, have to ask for table to be set up & then ask again to have a tablet to order an omelet. Dinner staff made us feel rushed & then after ordering we were told we couldn’t have what we had ordered & could only order pizza as the hotel BBQ was available. Then our main courses arrived that we had originally ordered but no starters. So had to then cancel the pizza. There was a show on that evening & missed most of it because I was to busy trying to order food. Finally as beautiful as the terrace & plunge pool was in our room, we did not make use of this as trees around it totally blocked out the sun. So we had to go to the beach. We booked hotel this because of the private terrace.
8
Yen Ting Hyequer
Oct 8, 2024
·
Stayed 5 nights
Very friendly hotel services. For breakfast, when coming a bit late, some of the food was not replenished.
Very friendly hotel services. For breakfast, when coming a bit late, some of the food was not replenished.
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AI-generated summary based on recent guest reviews
10
Oskar
May 2, 2026
·
Stayed 5 nights
Amazing place! Wonderful staff.
Amazing place! Wonderful staff.
4
Tracy
Apr 19, 2026
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Stayed 3 nights
Rooms were lovely, breakfast was good, pool was very nice, beach was beautiful, lovely sand, clear water in the sea, however the restaurant on the beach was shocking, service really bad, infact was laughable it was that bad, very expensive, £50 for a bottle of cheap wine, so we ate on the road the next two nights for next to nothing and was so nice to put some money in the pockets of the locals. Would not return and would not recommend. A real shame.
Rooms were lovely, breakfast was good, pool was very nice, beach was beautiful, lovely sand, clear water in the sea, however the restaurant on the beach was shocking, service really bad, infact was laughable it was that bad, very expensive, £50 for a bottle of cheap wine, so we ate on the road the next two nights for next to nothing and was so nice to put some money in the pockets of the locals. Would not return and would not recommend. A real shame.
10
Laurel
Mar 23, 2026
·
Stayed 1 night
Most luxurious place I have ever stayed! A palatial teak oasis
Most luxurious place I have ever stayed! A palatial teak oasis
10
Jeffrey
Feb 22, 2026
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Stayed 1 night
We really enjoyed our stay. The rooms were clean and the whole area is well desi
We really enjoyed our stay. The rooms were clean and the whole area is well desi
10
Chantell
Feb 21, 2026
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Stayed 2 nights
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Wow, this place was amazing, from the time we opened the front doors ,to the walk through our garden, the pool, the terrace and inside the place was immaculate, bed massive, wood carvings beautiful, good shower, positioned on the beach so to sit and have evening meal was very romantic, food great,quiet area so a chilled out stay, staff all very helpful, good variety on breakfast.
Property Policies
Check-in
Check-out
From 15:00 to 22:00
Before 11:30
FAQs about Santhiya Phuket Natai Resort & Spa - Up to THB 3,000 Resort Credit per Night
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
A roundtrip airport shuttle is provided for a surcharge, available 24 hours. The fee is THB 700 per vehicle (one-way, maximum occupancy 3).
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the property for specific accessibility needs.
What is the location of the property in relation to key landmarks?
The property is located on the beach, within a 15-minute drive of Mai Khao Beach and Pilai Bridge, and is 20 mi (32.2 km) from Nai Yang Beach. The nearest major airport is Phuket Intl. Airport, approximately 26.8 km away.
Does the property have a swimming pool?
Yes, there are 2 outdoor pools available, including a children's pool. The pools are operational year-round.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of THB 450 per night. Rollaway beds are also available for a fee of THB 2500 per night. Advance request is required for both cribs and rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 158.82175622406007USD
- 2026-10-10: 124.36071897888185USD
- 2026-10-11: 123.3062410484314USD
- 2026-10-12: 123.80137241668702USD
- 2026-10-13: 129.99220259399414USD
- 2026-10-14: 129.14412270736696USD
- 2026-10-15: 123.3062410484314USD
- 2026-10-16: 129.99220259399414USD
- 2026-10-17: 108.75111048660278USD
- 2026-10-18: 124.83537977752687USD
- 2026-10-19: 123.80137241668702USD
- 2026-10-20: 123.80137241668702USD
- 2026-10-21: 132.08760257873536USD
- 2026-10-22: 146.76507791442873USD
- 2026-10-23: 123.55416144180299USD
- 2026-10-24: 124.58776708374025USD
- 2026-10-25: 124.58776708374025USD
- 2026-10-26: 132.27256421813965USD
- 2026-10-27: 147.22896922760012USD
- 2026-10-28: 147.22896922760012USD
- 2026-10-29: 158.1152266937256USD
- 2026-10-30: 147.22896922760012USD
- 2026-10-31: 124.58776708374025USD
- 2026-11-01: 247.25061684722903USD
- 2026-11-02: 247.25061684722903USD
- 2026-11-03: 247.25061684722903USD
- 2026-11-04: 258.9119866622925USD
- 2026-11-05: 258.9119866622925USD
- 2026-11-06: 258.9119866622925USD
- 2026-11-07: 258.1881575775147USD
- 2026-11-08: 258.9887406143189USD
- 2026-11-09: 258.9119866622925USD
- 2026-11-10: 248.19853670196534USD
- 2026-11-11: 277.1656662353516USD
- 2026-11-12: 298.2173094177246USD
- 2026-11-13: 274.6008363449097USD
- 2026-11-14: 296.8512258270264USD
- 2026-11-15: 310.226072064209USD
- 2026-11-16: 355.25889779968264USD
- 2026-11-17: 349.79217021789555USD
- 2026-11-18: 355.25889779968264USD
- 2026-11-19: 318.5624059753418USD
- 2026-11-20: 303.22094912414553USD
- 2026-11-21: 327.2384744171143USD
- 2026-11-22: 320.1132802612305USD
- 2026-11-23: 327.2384744171143USD
- 2026-11-24: 271.2447056884766USD
- 2026-11-25: 298.2173094177246USD
- 2026-11-26: 300.87925271606446USD
- 2026-11-27: 330.2406650787354USD
- 2026-11-28: 303.72458496704104USD
- 2026-11-29: 349.95501167602544USD
- 2026-11-30: 296.16792761535646USD
- 2026-12-01: 321.204075289917USD
- 2026-12-02: 275.1276864120484USD
- 2026-12-03: 306.93368650512696USD
- 2026-12-04: 307.92646212158206USD
- 2026-12-05: 307.1238106597901USD
- 2026-12-06: 321.204075289917USD
- 2026-12-07: 315.2797642364502USD
- 2026-12-08: 321.204075289917USD
- 2026-12-09: 342.1881955078125USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For resort transfers, guests must contact the property at least 72 hours before the arrival date to book a transfer.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: THB 3000.0 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately THB 700 for adults and THB 500 for children
- Airport shuttle fee: THB 700 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: THB 700 (one-way), (from 3 to 12 years old)
- Crib (infant bed) fee: THB 450.0 per night
- Rollaway bed fee: THB 2800.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Tour Desk
Activities
Swimming pool
Private beach
Garden
Beach (Nearby)
Child Pool
Pool Outdoor
Evening Entertainment
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi
Services
Tour Desk
Housekeeping
Currency Exchange
Safe-Deposit Box
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Kids Club
Family Room
Beach Sun Loungers