Home2 Suites By Hilton Kokomo

This was one of the best places I’ve stayed recently and the breakfast was outstanding. The staff were friendly and welcoming.

This stay was well above my expectations. The rooms were beautiful and spacious. Excellent pool, fitness and breakfast facilities. Loved that large refrigerator/ freezer plus all the dish ware and silverware. First hotel where garbage disposal and dishwasher was std in our room. Power window shades. No noise from ice machine or elevators that was just outside our room. Very quiet, no outside noise.

Our stay at Home2 Suites Kokomo was okay, but there’s definitely room for improvement. The biggest issue was cleanliness. The floors in our room had clearly not been mopped before our arrival. After walking barefoot for only a short time, the bottoms of our feet were black. I wiped the floors with Clorox wipes, and they came back filthy. We wore socks or sandals for the rest of our stay, and even our socks ended up black. Before checkout, we found an apple underneath the air conditioning unit. If the room had been cleaned thoroughly, it should have been found long before we arrived. The housekeeping staff also wasn’t very welcoming. One employee seemed annoyed when we politely asked for clean towels. Another staff member walked the halls with a clipboard and repeatedly stared at me like I didn’t belong there without saying a word. A simple “hello” would have made the interaction much more comfortable. On a positive note, the front desk staff were pleasant, friendly, and very helpful throughout our stay. The breakfast was decent and what you’d expect from a typical hotel breakfast. Overall, the hotel has potential and the location was convenient. Better attention to cleanliness and more welcoming interactions from housekeeping would greatly improve the guest experience.

Staff was very friendly. Would stay here again

Comfortable room nice breakfast friendly staff