Name: Home2 Suites by Hilton Towson
Address: 21 WEST SUSQUEHANNA AVENUE, Baltimore, Maryland, United States of America, Baltimore, Maryland, US
Price range: $121–$365 per night
Rating: 8.7

What guests think

At Home2 Suites by Hilton Towson, travellers consistently praise very clean, spacious suites and friendly staff, while noting recurring drawbacks around paid off-site parking and occasional service hiccups such as slow check-in or unclear policies.

The location is walkable to Whole Foods, restaurants, and Towson University areas, and many guests find it safe and convenient. The gym earns frequent praise, while the indoor pool is appreciated but noted as occasionally closed or too cold. Rooms are modern and roomy with kitchenettes, though several reviews mention firm beds, uncomfortable pillows, and noise from hallways or neighboring rooms. Good fit if you want suite-style convenience near Towson with trade-offs typical of an urban hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Well-equipped gym receives strong feedback. Parking is off-site or valet with daily fees and limited loading space, and the indoor pool is available but sometimes reported as closed or unheated.

Related guest reviews

10

Randi

Aug 3, 2024

·

Stayed 1 night

Very clean hotel! Was great to have a market and restaurants within walking distance. Did not like that you have to pay to park. We did do valet parking which was $30 a day or you can park yourself and i believe that was around $20 a day

8

Lauri

Dec 19, 2024

·

Stayed 1 night

This is a newer hotel that is well maintained and the staff is very friendly and helpful. But it is in downtown Towson so parking is in an adjacent garage ($10 for overnight self park). There is also a very small area to pull up and unload so that is a little incovenient if you have a lot of stuff. Whole Foods just steps away and a wine store across the street. The gym is great! Very spacious and clean with tons of equipment.

10

BRIANNA

May 18, 2025

·

Stayed 1 night

Rooms were nice and clean. No parking at hotel.you have to park up the street in a parking garage.

8

Deborah

Nov 10, 2024

·

Stayed 2 nights

I really thought our room was nice but the parking situation was very frustrating. It was hard to ascertain where to pull on initial arrival. The self park was too far away in my view & actually very expensive for self-park.

10

Angela

May 24, 2025

·

Stayed 1 night

The property was very nice. I liked the room and the breakfast. I didn't like that they didn't have free parking, and that the closet parking was a parking garage up the street from the hotel. It was lovely that the hotel was nearby a wonderful grocery store and other eateries.

10

Daniel

May 4, 2025

·

Stayed 2 nights

Ok…..let me start out by saying that this was a great place to stay. No issues when comes to safety in area as the police are out on foot. In terms of parking, it’s a quick walk maybe 3 minutes away. Upon arrival, you need to pull in and unload in front of the doors. There is no requirement for valet. I will be staying at location anytime we visit Baltimore as there are so many shops you can walk too along places to grab a bite. Indoor pool and outdoor fireplace at night. Breakfast includes sandwiches that were amazing.

8

Beverly

Jul 4, 2025

·

Stayed 1 night

Had a sign on the pool it was closed for maintenance. Later on we saw people swimming in it. I had a suit and was planning to swim. Mixed messages about it from staff. May at front desk was helpful. Other two at front desk seemed confused as to the parking situation. Bed was too firm.

8

Michelle

Mar 26, 2024

·

Stayed 4 nights

Clean with many amenities! Super friendly and helpful staff. Very nice and well equipped gym for a hotel! Even has a salt water pool!

8

Melanie

Jul 6, 2025

·

Stayed 1 night

Great hotel pool was not heated though and limited breakfast but nice room and good service I would definitely come again

10

Stacy

Dec 26, 2023

·

Stayed 1 night

Everything works. Pool was warm and clean. Everyone was lovely. Breakfast was very good and quiet. Would stay there again in a heartbeat.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and many shared areas are frequently described as very clean. Some guests noted messy corridors or breakfast areas, an occasional odor/maintenance issue, or cloudy pool water/towel shortages.

Related guest reviews

10

Marianne

Apr 27, 2025

·

Stayed 1 night

Great stay. Extremely clean. Room was spacious and had everything we needed. Water pressure was great. Bed was very comfortable. And breakfast/coffee were decent. We will definitely stay again! Thank you to the staff and especially housekeeping. You all hit it out of the park! We really appreciated the text messages.

4

Melanie

May 26, 2024

·

Stayed 2 nights

Front desk employees were the rudest I have ever encountered. The common areas were not kept clean. They allowed parties in the room adjacent to lobby which is for all guests’ use. Often out of coffee and condiments /paper goods. Area unkempt and dirty.

8

Hector

Aug 18, 2024

·

Stayed 2 nights

Dirty corridors and elevator areas, but the room is fine, excellent customer service.

10

Stacie

Aug 11, 2024

·

Stayed 5 nights

This property is very clean and the staff are extremely friendly. I would absolutely recommend staying at this hotel. There is a Whole Foods next-door, which I find to be convenient.

10

Kathrin

Nov 6, 2025

·

Stayed 3 nights

Very friendly staff and very clean facility. Awesome breakfast too :)

6

Shenine

May 28, 2024

·

Stayed 2 nights

Service and staff were great, and the room was clean. But the main areas were not. The breakfast buffet wasn’t full stocked and the main areas had trash piled up.

10

DONALD

Nov 6, 2025

·

Stayed 1 night

Everything is very neat and clean. Room much larger than expected. Very happy!

10

Ngozi

Dec 16, 2024

·

Stayed 3 nights

Very clean hotel, wonderful customer service. Will definitely return

10

Mayme

Apr 11, 2024

·

Stayed 1 night

Clean, spacious hotel. There are places to eat and a Whole Foods Nearby. The fitness room and pool are clean and easy to access.

2

Alan

Jun 15, 2024

·

Stayed 2 nights

Computer was down, delaying check in. No apology. Sink drain didn’t work and was emitting a sharp sewage odor. Reported to front desk and was told there would be an immediate response. Upon returning 5 hours later, the drain had been worked on but still didn’t work and the odor was pronounced. Reported again on check out. No apology or other response. We asked to at least have parking reduced from $20. Was told the best they could do was $15. Fine. Bill was for $20 anyway.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and modern, often with kitchenettes and some city views. Several reviews mention very firm beds, uncomfortable pillows, and occasional noise from thin walls or hallways.

Related guest reviews

4

SHARNIQUE

Dec 7, 2025

·

Stayed 2 nights

Our stay was definitely a 2.5/5. The property was clean, the room was nice, the amenities were good, and the staff was nice and friendly. However, the walls are extremely thin, the room next to us was very loud and disruptive during our stay. The beds were not that comfortable, and the pillows are HORRIBLE to sleep on. Overall, was not very satisfied and will not be staying here again.

10

Alexander

Dec 29, 2024

·

Stayed 3 nights

Room was modern and had a great view.

10

Christina

May 23, 2024

·

Stayed 2 nights

Rooms were large and had a sitting area and kitchenette, which was equipped with a mugs, plates, dishwasher and small fridge. Bed was comfortable. Bathroom was basic with basic shower head. No shower hose or multiple settings on shower. Parking is close for a fee. Hotel is near food/coffee shops as well as supermarket. I felt safe walking to and fro at night.

10

Jennifer

Jul 10, 2024

·

Stayed 3 nights

Second trip to this property. Staff friendly on both occasions Breakfast selection good and rooms clean and sizeable. Although the beds are hard!! Shout out to the bell staff who are always pleasant and fast!! We walked to dinner from hotel two nights in a row. So nice to have that ability

10

DONALD

Nov 6, 2025

·

Stayed 1 night

Everything is very neat and clean. Room much larger than expected. Very happy!

10

Darnell

Feb 1, 2025

·

Stayed 1 night

The beds are tooooooooo firm. Very uncomfortable. Other than that 5stars

10

Barbara

Jul 12, 2024

·

Stayed 5 nights

Very large room with nice city view. Good food. Full kitchen. Comfy bed. We enjoyed the work put space & nearby restaurants and grocery

10

Nicole

Mar 11, 2024

·

Stayed 1 night

We were in town for a college tour. Room was spacious and comfortable for me, my husband, and daughter. Rooms layouts are very nicely designed. There is an actual door to the bedroom and separate entrances to the shared bathroom was very nice. Hotel is conveniently located near many restaurants and shopping. We also enjoyed the delicious breakfast.

10

Wanda

Aug 16, 2025

·

Stayed 1 night

Staff were great, room very clean and spacious. Bed was very comfortable, however the pillows weren’t.

6

Scott

Apr 14, 2025

·

Stayed 1 night

The distance to the parking garage was less than desirable. I was in Rm. 211 and the “view” from the room was of overflowing dumpsters of garbage. The tops of the dumpsters were open and literally had bags of garbage hanging out of and around the dumpsters!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests highlight friendly, helpful staff and attentive hospitality. There are also repeated reports of slow or delayed check-in, inconsistent front-desk information, and unresolved issues.

Related guest reviews

4

Melanie

May 26, 2024

·

Stayed 2 nights

Front desk employees were the rudest I have ever encountered. The common areas were not kept clean. They allowed parties in the room adjacent to lobby which is for all guests’ use. Often out of coffee and condiments /paper goods. Area unkempt and dirty.

10

Jennifer

Jan 12, 2025

·

Stayed 2 nights

Hotels.com made a mistake when I changed the dates of my stay on the app with the virtual agent but the front desk at Home2 were great and took care of everything so my stay was not ruined. I was very happy with the excellent customer service!

4

Kristy

Apr 28, 2024

·

Stayed 1 night

Hotel was nice but noise carried a lot. Our room was right next to the elevators so we asked for a more quiet room when we arrived but staff quickly replied that they were sold out and unable to relocate us (even tho the website showed rooms available to book). Doors slamming, kids playing in rooms and in hallway, stomping above us until after 2am. I had to put clothes on to go upstairs to see who was making all the noise to ask them to be quiet. We barely slept and requested a late check out but were quickly denied due ro being "sold out"- again the website showed over 15 rooms available. I called hotels.com to try to arrange the 1 hour late check out and it was then granted. Def wouldnt stay here again.

6

duann

Dec 29, 2025

·

Stayed 1 night

Check in was not available for 2 hours

10

Ronday

Mar 19, 2025

·

Stayed 3 nights

Keith works at the front desk. He is the best! He is kind, knowledgeable and so so so professional. Please recognize his contribution!

10

Marilyn

Aug 19, 2025

·

Stayed 4 nights

Customer service is outstanding and the accommodations are excellent

10

Erin

Apr 27, 2025

·

Stayed 2 nights

I checked in early and easily through the app. When we arrived, Jon immediately helped us with our bags and answered all our questions. The parking was a block away. All staff was very friendly and helpful. The room was great, plenty of space and clean.

10

Marilyn

Feb 7, 2025

·

Stayed 1 night

The staff went above and beyond to accommodate us on our stay. We would stay again it was just like being at home. The room and service was great!

2

Alan

Jun 15, 2024

·

Stayed 2 nights

Computer was down, delaying check in. No apology. Sink drain didn’t work and was emitting a sharp sewage odor. Reported to front desk and was told there would be an immediate response. Upon returning 5 hours later, the drain had been worked on but still didn’t work and the odor was pronounced. Reported again on check out. No apology or other response. We asked to at least have parking reduced from $20. Was told the best they could do was $15. Fine. Bill was for $20 anyway.

4

Jason

Jun 30, 2024

·

Stayed 2 nights

Had to wait an hour and 15 minutes to check in after 3:00pm. Hotel said they were inspecting the room and it took them an hour and 15 minutes to do that . Fire alarm was pulled and or set off by someone smoking in their room.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, walkable spot near Whole Foods, dining, shopping, and Towson University; many guests feel safe. A few mention street noise or tricky arrival and unloading.

Related guest reviews

10

Rashidah

Jul 14, 2025

·

Stayed 6 nights

The hotel is very clean and comfortable and it's in the best location next door to a wholefoods and in walking distance to a mall and raising cane's and few othe fast food choices. The staff are very friendly and go out their way to help you. The complimentary breakfast was a 10 out of 10. I will come again and recommend to my friends.

10

Kathleen

Dec 3, 2023

·

Stayed 1 night

This hotel was very clean and the workers were professional and courteous. The location is great! Walking distance to many restaurants and stores.

10

Stephanie

Jan 23, 2025

·

Stayed 1 night

Great location for visiting Towson and local establishments

8

Lauri

Dec 19, 2024

·

Stayed 1 night

This is a newer hotel that is well maintained and the staff is very friendly and helpful. But it is in downtown Towson so parking is in an adjacent garage ($10 for overnight self park). There is also a very small area to pull up and unload so that is a little incovenient if you have a lot of stuff. Whole Foods just steps away and a wine store across the street. The gym is great! Very spacious and clean with tons of equipment.

10

Andrew

Jul 25, 2024

·

Stayed 2 nights

Hotel was super clean and walkable to shopping and restaurants in the area. Surrounding area was noisy at times.

10

Angela

May 24, 2025

·

Stayed 1 night

The property was very nice. I liked the room and the breakfast. I didn't like that they didn't have free parking, and that the closet parking was a parking garage up the street from the hotel. It was lovely that the hotel was nearby a wonderful grocery store and other eateries.

10

Juan

Sep 21, 2024

·

Stayed 2 nights

Home2 suites by Hilton is located in a very nice part of Towson. It’s within walking distance of a lot of dining and shopping areas. It’s quiet, it’s clean, it’s safe. We really enjoyed our time there. Staff is friendly and welcoming.

10

Kathleen

Nov 17, 2024

·

Stayed 2 nights

Great location

10

Kevin

Jan 10, 2025

·

Stayed 1 night

I have stayed at this property before and highly recommend it. The staff is friendly and professional.. I love the location, plenty of restaurants nearby and safe!

10

Tenssie

Nov 15, 2023

·

Stayed 5 nights

Great location, near restaurants. Truly recommended to families and college students who want to visit Towson University. I stayed for other reason, but I used to live here many years ago and have seen a great progress around the area.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised for quality and variety, with diligent staff. Some guests cite limited choices or restocking at times, and lobby snacks are viewed as overpriced.

Related guest reviews

10

Rashidah

Jul 14, 2025

·

Stayed 6 nights

The hotel is very clean and comfortable and it's in the best location next door to a wholefoods and in walking distance to a mall and raising cane's and few othe fast food choices. The staff are very friendly and go out their way to help you. The complimentary breakfast was a 10 out of 10. I will come again and recommend to my friends.

8

Melissa

Feb 22, 2025

·

Stayed 1 night

Staff was great, room was for the most part clean, breakfast choices were plentiful, parking wasn’t bad - directions should be included for the garage though.

10

TENESHA

Dec 15, 2024

·

Stayed 2 nights

Everyone was bery polite and helpful. They greeted every tine we left and came back. Bteakfast was great. Yhe fppd service staff were so helpful top. Great stay.

10

Lorryn

Apr 26, 2025

·

Stayed 3 nights

It was a basic towel, but it was so clean. The breakfast is really really good and the shower. Oh my gosh, I love the shower. The water from the shower was wonderful. It made me not wanna go home.

6

Edward

Jan 3, 2026

·

Stayed 2 nights

Parking cost extra and you had to walk a good distance from your car. The food they sold at the front desk area was outrageous in price. Very disappointed.

10

Kevin

Oct 8, 2023

·

The staff at the included breakfast were awesome! They kept everything stocked well and worked very hard. There was a great selection of food and they kept it well stocked! Our room was spacious and quiet. The gym was clean and the pool appeared clean and well kept.

10

Kathrin

Nov 6, 2025

·

Stayed 3 nights

Very friendly staff and very clean facility. Awesome breakfast too :)

6

Shenine

May 28, 2024

·

Stayed 2 nights

Service and staff were great, and the room was clean. But the main areas were not. The breakfast buffet wasn’t full stocked and the main areas had trash piled up.

8

Melanie

Jul 6, 2025

·

Stayed 1 night

Great hotel pool was not heated though and limited breakfast but nice room and good service I would definitely come again

10

Stacy

Dec 26, 2023

·

Stayed 1 night

Everything works. Pool was warm and clean. Everyone was lovely. Breakfast was very good and quiet. Would stay there again in a heartbeat.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$115
February	$139
March	$161
April	$155
May	$177
June	$170
July	$167
August	$163
September	$168
October	$179
November	$165
December	$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $169	15 $167	16 $175	17 $144	18 $204	19 $219
20 $137	21 $129	22 $134	23 $130	24 $139	25 $229	26 $291
27 $138	28 $130	29 $130	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $193	3 $340
4 $148	5 $149	6 $149	7 $148	8 $177	9	10
11 $176	12 $121	13 $153	14 $162	15 $148	16 $189	17 $285
18 $148	19 $151	20 $151	21 $152	22 $198	23	24 $365
25 $204	26 $150	27 $158	28 $125	29 $122	30 $270	31 $297

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Studio Suite, 2 Queen Beds, Accessible, Bathtub

Suite

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Towson

Have a question?

Prices for upcoming dates