Name: DoubleTree by Hilton Kingston
Address: 1550 Princess St, Kingston, Canada, Kingston, Ontario, CA
Price range: US$101–US$287 per night
Rating: 8.4

What guests think

Reviews of DoubleTree by Hilton Kingston consistently praise clean, modern rooms and friendly staff, while noting mixed experiences with breakfast and facilities, especially the shared pool and access between buildings, plus recurring noise from hallways, adjoining rooms, and trains.

Guestrooms are generally comfortable, but several mention compact layouts or bathrooms and occasional issues like weak hot water, musty odors, or noisy in-wall AC. Service is largely friendly and accommodating, but a few guests report reservation mix-ups, slow responses to noise, or frustration over paid bottled water for non-elite members. Drivers find the location convenient near major roads, though others say it feels far from downtown with little nearby. Overall, expect a clean stay with helpful staff, while planning around pool access and requesting a quieter room if you are sensitive to noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is shared with the adjacent building; several guests found it small, sometimes dirty or closed, and inconvenient to access, though a few liked the gym and pool. Parking is generally free and ample, with occasional resurfacing or layout hassles.

Related guest reviews

8

Richard

27 Aug 2025

·

Stayed 1 night

The pool could have been cleaner.

10

Gilbert

13 Sept 2025

·

Stayed 2 nights

I was disappointed that the pool was in the adjoining hotel

8

Tammy Sue

13 Jul 2025

·

Stayed 1 night

They need to have a separate pool. One pool and not a big pool either shared by 2 buildings not good. Stand still only

6

Sheri

13 Jul 2025

·

Stayed 1 night

No where to sit in lobby or outside. Pool was cloudy and dirty. Room smelled really odd

6

Lisa

5 Aug 2025

·

Stayed 2 nights

A nice hotel for the most part. Breakfast is too pricey so we went elsewhere for that. Problems we had were, our window looked out on the garbage area, even though the glasses in our room had paper covers, one had about a half inch of water in it with stuff floating in it, the bathroom fan did not work. Lastly, we went to use the pool and were told we had to wait an hour as they were hosting swimming lessons? What hotel has swimming lessons at their pool? The pool is supposed to be for the guests.

8

Kenny

25 Jun 2025

·

Stayed 2 nights

Relatively new. Nice and clean. Friendly staff. Free and easy parking. Air-conditioning was not ideal. Too noisy and too strong circulation was running. Beds are too soft for my liking.

8

Sarah

16 Mar 2025

·

Stayed 1 night

The room was clean and modern, although a little small. There was lots of noise transfer from the hallways. The gym and pool are in the adjacent building.

6

Zahra

1 Sept 2025

·

Stayed 1 night

The swimming pool was very small and dirty. The view from the room was awful. The room was clean. There was a nice bar and cocktails.

10

Anna

1 Sept 2024

·

Stayed 1 night

Great, clean property. The staff are very friendly and attentive. The only downfall of the Doubletree is the pool being in the hotel next to it, so you’re actually going outside and into the other hotel.

10

Sarah

27 Sept 2025

·

Stayed 3 nights

Clean and quiet for a good nights sleep. Gym and pool are great, breakfast is good.

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Cleanliness

Many reviews highlight very clean rooms and public areas, but recurring misses include unclean bathrooms or leftover items in rooms.

Related guest reviews

10

Eni

8 Dec 2025

·

Stayed 1 night

The staff was very nice, the room was exceptionally clean, and we enjoyed our stay.

10

Xiaofeng

23 Jan 2026

·

Stayed 1 night

ROOM CLEAN, STAFF ARE NICE TO PEOPLE, VERY GOOD EXPERIENCE.

6

Pamela

26 Nov 2025

·

Stayed 1 night

Cobwebs in all ceiling corners made the room feel dirty. Bathroom plug didn’t work Main floor room very noisy.

6

Mikyla

1 Sept 2024

·

Stayed 1 night

Hotel itself is very nice. When we got our stuff into the room we went to leave to go get food and our door wouldn’t lock. They were able to fix it right away which is great. When we got back we took a look around and realized there was hair all over the floor, in the shower, on the shampoo and conditioner bottles and there was some pieces of garbage lying around. We paid a lot of money to stay and it wasn’t worth the price for the uncleanliness of our room. We informed them at check out and the manager helped us right away to compensate for the experience we got.

8

Jessica

7 Dec 2025

·

Stayed 1 night

The staff were friendly. The room was pretty clean, although the bathroom needed more cleaning. The grout needed a good scrub, and there was a fingernail clipping on the bathroom counter.

6

C

20 Apr 2025

·

Stayed 1 night

I thought it was a new hotel. It is not. Just refurbished. The sink and tub both drain slow, which is kind of off putting. Room was clean-ish. I would definitely not return. The only bonus - free parking.

6

Richard

8 Dec 2024

·

Stayed 1 night

Room wasn't cleaned prior. there were used plastic shot glasses scattered around the room. Mini fridge was left open with drinks still inside as well. Also, the window in the room doesn't have a good seal so, room was quite drafty during the poor weather outside.

10

Melissa

20 Oct 2025

·

Stayed 1 night

Professionalism by staff was superb! The hotel was clean, quiet and felt safe. The rooms were modern, very clean, and no noise in the halls or from other rooms could be heard. The beds were so comfortable! I travel for work and will return for my next stay in November. 5 Star!

8

Jonathan

28 Nov 2025

·

Stayed 1 night

Clean room

4

kyle

5 Jul 2025

·

Stayed 1 night

Not good. Over $300.00 CAD. Awful for that price. Beds are sloped and so squeaky. Not fully uncomfortable but not ideal. Small boxes in room. Staff are pleasant and accommodating so that’s a plus but the toilet was dirty as in someone had used it for a number 2 before we got in this room. Sheets were very perfume smelly on one bed and a pillow as well smelled like someone had used it. Staff came to change bed and clean toilet promptly. Sold out so no room change possible. Again for over $300.00 this is not a good deal.

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Rooms

Rooms are modern and comfortable for many, yet multiple reviews cite small room or bathroom sizes, thin walls, train noise, and noisy in-wall AC. Some mention poor views and Wi‑Fi access requiring Hilton sign-up.

Related guest reviews

6

Yuan

23 Jul 2025

·

Stayed 2 nights

Ac is so noisy that I had to turn it off during stay

6

Liah

4 Dec 2025

·

Stayed 1 night

I had to move rooms twice. the first was a mistake of my own (didn’t realize i booked a handicapped room and was concerned about not having locks on the doors). The second time was because the walls were barely soundproofed. The room I moved to was conjoined, I could hear EVERYTHING from the room next door including the man stomping around, opening and slamming the door shut, his videos playing on his phone, him talking, the shower running, toilet flushing, and even the sound of his chip bag rustling. The lady on the opposite side was coughing like crazy and between the two, i felt like I was going crazy. The hotel could really use to put extra sound proofing in. The final room they moved me to had red stains all over the carpet, and the carpet was overall not very clean and had a musty smell to it. But they moved me to the quiet end of the hallway away from everyone so that was a major bonus. I’ll never understand why all hotels like to crowd people in one spot, not just this one but everyone i’ve been to. I also found the bathrooms were very hard to move around in. Otherwise, it was newly renovated and tidy, Kyra was very kind and accommodating even though the first room switch was a mistake of my own, check in was super quick and easy, and the restaurant food and staff were also very nice. I would return here but would request to be away from everyone else as the soundproofing was terrible.

4

Jessie

16 May 2025

·

Stayed 1 night

wifi connect very difficult ! washroom sink doesn’t have warm water option very hot or very cold !

8

Lynda

20 Jul 2024

·

Stayed 1 night

The bed wasn’t very comfortable.

8

Barb

26 Nov 2025

·

Stayed 1 night

room was clean and well appointed but bathroom was extremely small

6

Lisa

5 Aug 2025

·

Stayed 2 nights

A nice hotel for the most part. Breakfast is too pricey so we went elsewhere for that. Problems we had were, our window looked out on the garbage area, even though the glasses in our room had paper covers, one had about a half inch of water in it with stuff floating in it, the bathroom fan did not work. Lastly, we went to use the pool and were told we had to wait an hour as they were hosting swimming lessons? What hotel has swimming lessons at their pool? The pool is supposed to be for the guests.

8

Avis

7 Aug 2024

·

Stayed 1 night

The good - check in was quick, front desk was friendly, they even hand out cookies as a welcome gift. Room was generally clean. Parking was ample. Not so good - reservation was made for 3 people, only one washcloth provided The bad - you can hear train passing by at 4am and then every hour or so. If you are a light sleeper, then I don’t recommend this location.

6

Allan

22 Sept 2025

·

Stayed 1 night

Rooms are tiny, smallest I’ve ever stayed in.

8

Alicia

14 Oct 2025

·

Stayed 1 night

Beautiful room, very up to date and modern. Check in was tricky as the desk did not have our reservation made thru Hotels.com, but after 15 minutes it was sorted. Would have been nice to have free wifi without having to sign up for Hilton membership.

8

Debbie

30 Nov 2025

·

Stayed 2 nights

Room was clean, bed comfortable, pillows too soft. The noise level was high. I could not tell which room but the lady kept screening from 1-4. There wasn't a view we faced the side of an adjoining building.

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check-in and thoughtful touches like cookies. However, some experienced reservation issues, unaddressed noise, or frustration over bottled water charges for non-elite members.

Related guest reviews

4

Justin

12 Apr 2025

·

Stayed 3 nights

Hotel staff knowingly put me in a room with a water leak in the cieling and had to waste my time transferring rooms

8

Patrick

19 Jan 2026

·

Stayed 1 night

Overall stay was good. But while checking out, i had asked for a bottle of water to drink and was told because i was part gold class or something of that nature, I wouldn't get it. I think it was and not necessary.

2

ketly

31 Aug 2024

·

Stayed 1 night

I recently stayed at the DoubleTree by Hilton Kingston in Kingston, Ontario, and unfortunately, my experience was far from satisfactory. I was placed in a room directly next to the staff workroom, which turned out to be a major issue. The staff were loud, talking on their phones late into the night, and constantly coming and going, causing the door to slam repeatedly. This made it extremely difficult to get any rest. Additionally, my only entrance to the building was through a back alley door, which felt unsafe and degrading. This was not the experience I expected from a Hilton property. To make matters worse, when I attempted to call the front desk to address these issues, no one picked up my calls. I paid full price for my stay, the same as those who were accommodated in the main building, yet I feel I received substandard service and treatment. I sincerely hope this was an accidental oversight and not racially motivated. I trust that Hilton will address these concerns to ensure future guests do not encounter similar issues.

6

Susan

6 Apr 2025

·

Stayed 1 night

Booked through Expedia - when arrived at hotel was told there were no rooms available & were given a room in the noisiest area of the hotel where there was a lounge ? or something in the next building accessed right outside of our room. Party & noise until around 2 am

10

Joseph

15 Oct 2025

·

Stayed 1 night

Everything was fine for our unexpected quick stay. Very accommodating giving us an early check in.

10

Tom

29 Dec 2025

·

Stayed 2 nights

The staff was very friendly and helpful.

10

Paul

15 Nov 2025

·

Stayed 1 night

Breakfast was very good. Staff are very friendly and helpful.

10

KRISTIAN

13 Oct 2025

·

Stayed 2 nights

Excellent service, love the SMS greeting and the welcome cookies; these small gestures are what will keep me coming back.

6

Amanda

8 Aug 2024

·

Stayed 1 night

We had to switch rooms 3 times so we were in 4 rooms total. First room had blood/food/makeup on sheets. Second room stunk of cigarettes. Third room smelled of mould. Hotel is recently renovated and beautiful but switching rooms till 1130pm is exhausting. The parking is far from the door of the hotel and is dark and scary for a single woman. Pillows are very soft and neck pain in the am. Bed isn’t the comfiest. Won’t return but the staff are nice

8

Ronald

16 Nov 2025

·

Stayed 1 night

There was a young man Joshua who brought us a microwave and fixed a broken chair for us. He was polite and friendly. His service was outstanding.

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Location

Convenient for drivers with easy highway access and a short drive to downtown, restaurants, and arenas. Some guests felt it was excentré or hard to exit due to traffic, with little within walking distance.

Related guest reviews

8

Robyn

21 Aug 2025

·

Stayed 1 night

Having a kid attend queens means we've stayed in several hotels in the area. Of them all, this was the nicest, cleanest, with easiest parking. We'll stay again

10

Brian

23 Jul 2024

·

Stayed 2 nights

Great location to visit Kingston! Close to some quick meals, gas, grocery and a pharmacy. Only 10 min from downtown, so you can refresh between sight seeing and dinner. Front desk and cleaning staff were very friendly. Wouldn't hesitate to book again if visiting the area.

8

Jennifer

21 Oct 2025

·

Stayed 2 nights

The staff were great, helpful and efficient. The only issue was the traffic on the street makes it difficult to make a left turn out of the hotel. If you live in a less dense area, it is stressful to have such a steady stream of traffic as you exit the hotel parking. Outside of the hotel's control but an issue nonetheless.

8

Marius

9 Aug 2025

·

Stayed 2 nights

Easy, friendly check-in. Breakfast buffet is limited in selection and expensive for what offers. Good, comfy bed. The restaurant within the hotel closes too early. Nothing else in the area.

4

Matthieu

23 Mar 2025

·

Stayed 1 night

$65 fee for a small dog. The hotel is in the middle of nowhere.

10

john

15 Sept 2025

·

Stayed 1 night

Good location, quiet, excellent staff.

10

Angie

19 Apr 2025

·

Stayed 3 nights

Close to the Invista Arena complex for hockey tournament

10

Jennifer

10 Sept 2025

·

Stayed 2 nights

Beautiful property. Close to restaurant’s and shopping Will definitely stay there again

8

Phyllis

5 Oct 2025

·

Stayed 1 night

Easy to get to highway or down town. Clean and quiet room

8

OLIVIER

7 Aug 2025

·

Stayed 1 night

Bon hôtel mais très excentré

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Dining

Breakfast and the on-site restaurant receive praise for quality, but several guests found the breakfast selection limited, expensive, or not included as expected, with confusing policies such as one drink per person or child pricing rules.

Related guest reviews

8

Serge

26 Jul 2025

·

Stayed 1 night

Très bien et très propre. Le seul problème a été le fait que nos enfants de 13 et 15 ans ont été forcé de prendre le déjeuner pour enfant pour 10 ans et moins...? Bref pour le déjeuner inclus c'est un gros "fail"!

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10

Katarzyna

25 Jun 2025

·

Stayed 1 night

The staff was excellent. The breakfast had very limited choices and was of poor quality

6

Grace

24 Jul 2025

·

Stayed 1 night

Thought breakfast was oncluded in booking. Found out the price we paid did not include breakfast voucher.

8

Marius

9 Aug 2025

·

Stayed 2 nights

Easy, friendly check-in. Breakfast buffet is limited in selection and expensive for what offers. Good, comfy bed. The restaurant within the hotel closes too early. Nothing else in the area.

10

Dwight

15 Dec 2025

·

Stayed 1 night

Breakfast was great

10

Ashutosh

10 Dec 2025

·

Stayed 1 night

Freshly cooked breakfast, smoked salmon omelette was very delicious.

6

Lisa

5 Aug 2025

·

Stayed 2 nights

A nice hotel for the most part. Breakfast is too pricey so we went elsewhere for that. Problems we had were, our window looked out on the garbage area, even though the glasses in our room had paper covers, one had about a half inch of water in it with stuff floating in it, the bathroom fan did not work. Lastly, we went to use the pool and were told we had to wait an hour as they were hosting swimming lessons? What hotel has swimming lessons at their pool? The pool is supposed to be for the guests.

10

Rhonda

14 Apr 2025

·

Stayed 1 night

Beautiful hotel, very clean, great location for our group. The food in the onsite restaurant was excellent. So good that we ordered the steak 2 nights in a row.

8

Michael

7 Aug 2025

·

Stayed 1 night

Sehr seltsames Frühstück. Kleines Buffet mit wenig Auswahl und man kann nur 1 Getränk ordern (Saft oder Kaffe) …. noch sehr selten erlebt

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8

Pascal

30 Dec 2025

·

Stayed 1 night

Excellent breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$107
February	US$101
March	US$129
April	US$111
May	US$173
June	US$161
July	US$174
August	US$168
September	US$140
October	US$139
November	US$126
December	US$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $287
20 $109	21 $125	22 $130	23 $130	24 $127	25 $130	26
27 $113	28 $126	29 $130	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $130	3 $130
4 $101	5 $101	6 $121	7	8 $122	9 $130	10 $130
11 $117	12 $124	13 $121	14 $128	15 $128	16	17
18 $115	19 $115	20 $122	21 $130	22 $122	23 $130	24 $130
25 $115	26 $115	27 $115	28 $115	29 $117	30 $130	31 $122

DoubleTree by Hilton Kingston

Prices for DoubleTree by Hilton Kingston

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub

Room, 1 Queen Bed

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of DoubleTree by Hilton Kingston

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton Kingston

Prices for upcoming dates